Participant Service Representative Education Requirements And Courses

Participant service representative education requirements

Updated January 8, 2025

2 min read

Usually, participant service representatives don't need a college education. The most common degree for participant service representatives is bachelor's degree with 65% graduates, with only 14% participant service representative graduates earning associate degree. Participant service representatives who decided to graduate from college often finish University of Phoenix or Bridgewater State University. Some good skills to have in this position include quality customer service, inbound calls and outbound calls.

Popular participant service representative certifications include Certified Professional - Human Resource (IPMA-CP), International Accredited Business Accountant (IABA), or Certified Professional, Life and Health Insurance Program (CPLHI). To improve participant service representative qualification and skills, we prepared some online courses to help in participant service representative education paths.

What education do you need to become a participant service representative?

What degree do you need to be a participant service representative?

The most common degree for participant service representatives is bachelor's degree, with 65% of participant service representatives earning that degree. The second and third most common degree levels are associate degree degree at 14% and associate degree degree at 11%.

Bachelor's, 65%

Associate, 14%

High School Diploma, 11%

Master's, 5%

Other Degrees, 5%

What should I major in to become a participant service representative?

You should major in business to become a participant service representative. 31% of participant service representatives major in business. Other common majors for a participant service representative include psychology and finance.

Business, 31%

Psychology, 7%

Finance, 6%

Communication, 5%

Other Majors, 51%

Best majors for participant service representatives

Rank	Major	Percentages
1	Business	30.8%
2	Psychology	7.4%
3	Finance	6.4%
4	Communication	5.1%
5	Management	4.8%

Show more common participant service representative majors

20 best online courses for participant service representatives

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1. CVS Health Call Center Customer Service

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

2. CVS Health Retail Customer Service

The demand for customer service representatives is huge, there are thousands of open job roles in the US alone. This program prepares you for a retail customer service role. Retail customer service is an exciting career where every day is a new day and a new adventure. The target audience for this certificate is anyone who is customer obsessed and is looking to launch a career in retail customer service.\n\nThis program uniquely prepares you for your new role by using a blend of videos,...

3. Strategic Planning Basics for Human Resources

4.4

(1,449)

Learn to collaborate with your organizational leaders on the development and implementation of a strategic plan...

4. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Blockchain in Financial Services: Strategic Action Plan

In this fourth and final course of the specialization, you will synthesize your learning into a Strategic Action Plan. The goals of this course are twofold: One, it’s for you to identify a specific need or problem within the financial services industry that can potentially be solved using blockchain technology. Two, it’s for you to investigate possible solutions to this problem, and to develop a strategic plan for how these solutions might be executed. You will accomplish different project...

6. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

7. Effective Human Resource Administration

4.5

(2,351)

Effective Human Resource Administration...

8. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

9. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

10. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

11. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

12. Managing Difficult Meeting Participants

4.2

(639)

Dealing with Negativism and Other Difficult Behaviors of Meeting Participants...

13. Master Course in Human Resources 2.0

4.3

(312)

Strategic human resource management, strategic planning, recruiting, training, HR management,Labour welfare...

14. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

15. Customer Service Basics: Improve your Service now

4.5

(889)

The basic golden rules to kickstart your service...

16. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

17. Outstanding Customer Service - The Ultimate Guide!

4.5

(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

18. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

19. SAP Customer Service (CS/SM) - Service Management module

4.4

(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

20. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

Average participant service representative salary by education level

Participant service representatives with a Master's degree earn more than those without, at $36,126 annually. With a Bachelor's degree, participant service representatives earn a median annual income of $35,133 compared to $32,932 for participant service representatives with an Associate degree.

Participant service representative education level	Participant service representative salary
Master's Degree	$36,126
High School Diploma or Less	$32,151
Bachelor's Degree	$35,133
Some College/ Associate Degree	$32,932