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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Diego, CA | $35,388 | $17.01 |
| 2 | Cottage Grove, WI | $33,948 | $16.32 |
| 3 | Alexandria, VA | $33,391 | $16.05 |
| 4 | Plano, TX | $32,673 | $15.71 |
| 5 | Indianapolis, IN | $32,456 | $15.60 |
| 6 | Memphis, TN | $30,433 | $14.63 |
| 7 | Southaven, MS | $28,655 | $13.78 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Professional | $112,078 | $54 | - |
| 2 | Operations Support Representative | $101,938 | $49 | - |
| 3 | Technical Support Advisor | $101,665 | $49 | - |
| 4 | Lead Technical Support Representative | $81,802 | $39 | - |
| 5 | Software Support Representative | $73,158 | $35 | - |
| 6 | Customer Engagement Specialist | $72,561 | $35 | - |
| 7 | Senior Representative | $62,054 | $30 | - |
| 8 | Customer Retention Representative | $55,816 | $27 | - |
| 9 | Telesales Representative | $47,367 | $23 | - |
| 10 | Service Support Specialist | $47,336 | $23 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Instacart | $35,905 | $17 | - |
| 2 | Chegg | $35,888 | $17 | - |
| 3 | Shopify | $35,842 | $17 | - |
| 4 | eBay | $35,726 | $17 | 1 |
| 5 | Etsy | $35,178 | $17 | - |
| 6 | The Honest Company | $35,136 | $17 | 1 |
| 7 | Wayfair | $34,591 | $17 | 2 |
| 8 | Yelp | $34,079 | $16 | - |
| 9 | Airbnb | $33,673 | $16 | 8 |
| 10 | DocuSign | $32,743 | $16 | - |
| 11 | NASI | $32,369 | $16 | - |
| 12 | Williams Sonoma | $32,032 | $15 | 1 |
| 13 | Palantir | $31,634 | $15 | 1 |
| 14 | Tyler Technologies | $31,241 | $15 | 16 |
| 15 | Encompass Supply Chain Solutions, Inc. | $30,394 | $15 | - |
| 16 | Zoyto | $30,337 | $15 | - |
| 17 | Groupon | $30,304 | $15 | - |
| 18 | Member Solutions | $28,642 | $14 | - |
| 19 | Aegis Limited | $27,812 | $13 | - |
| 20 | SFG (Strategic Fulfillment Group) | $24,801 | $12 | - |