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PharmaCann jobs in Chicago, IL - 138042 jobs
Senior Asset Protection Investigator
Pharmacann
Pharmacann job in Chicago, IL
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. The Senior Asset Protection Investigator will be responsible for protecting the profitability of the company through detection, identification, investigation, and reduction of shrink and compliance exposures, throughout the entire vertical structure of PharmaCann. They will also be responsible for ensuring all of the company's properties are safe and secure, by assisting the Regional Asset Protection Manager with implementation and administration of policies and programs which include establishing and maintaining operational procedures, training requirements, internal controls, and the monitoring/reporting of processes in order to comply with all applicable local, state and federal laws, rules and regulations. The salary for the role is up to $65,000 Essential Functions / Responsibilities Monitoring & reviewing of electronic surveillance (Access Control & CCTV) as well as security alarm systems (Intrusion/Fire). Providing direction to security associates when they assist with ongoing investigations. Inspect company properties for Security & Asset Protection concerns and then assist with correcting and further securing. Develops partnerships & collaborates with 3rd party Contract Security Services, Federal, State and Local Law Enforcement agencies, which improves prosecution, restitution opportunities, and ensures the protection of company assets/employees. Assist in coordination of physical security programs (alarms, CCTV, access control). Support operations of the SOC when needed, ensuring necessary coverage is in place, and filing in when there are shortages in staffing. Assisting with the development of training for Emergency Preparedness and Response. Support all functional areas of the business when needed, during critical emergencies. Assists with facilitating the objectives of the Security team, by providing answers to questions, as well as providing the team with the tools and resources they need to perform their tasks. Performing Asset Protection related audits, with a focus on access control, camera systems and alarm sy Investigate inventory compliance and accuracy at Dispensaries and Cultivation facilities. Observing and inspecting the receipt and delivery of product at Dispensaries and Cultivation sites. Stay current with all laws, rules, and regulations as they pertain to Asset Protection and Security. Program intrusion detection systems and ensure accuracy. Assisting with the development of new SOPs and programs for the various departments within the company. Utilize all available data & incident reporting tools to identify trends, hotspots, and other potential opportunities that require further investigation. Conduct internal investigations and interviews relevant to inventory/cash variances, theft, fraud, dishonest/unethical behavior, damage to the business/property, operational opportunities and violations of policy that adversely affect sales, compliance, loss, or brand integrity. Conduct investigative interviews either in-person or via telephone, Zoom, Teams, or similar platforms. Maintain thorough and accurate documentation of investigative findings to present operational/compliance failures & dishonest/unethical activity to Human Resources, Operations Executives, Legal, and/or Law Enforcement. Assist with the development of exception reporting that will help identify potential fraud and vulnerabilities that exist within the company's ecommerce format. Investigate fraud relating to Online Orders, loyalty programs and Identity Theft. Assist with the development and rollout of a shrink program for the company. Investigate operational opportunities that may be causing shrink within the company. Assist with identifying and responding to scam/social engineering attempts. Partner with IT on developing new ways to protect against scam/social engineering attempts. Partner with on-site leadership and Human Resources to identify/resolve rule infractions or violations committed by PharmaCann employees and partnering vendors. Projects a positive image of the organization to employees, customers, industry, and community. Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives. Competencies and Qualifications Minimum 21 years of age. Pass a comprehensive multi-state background check, including criminal history & obtain/maintain state agent requirements. Valid driver's license and ability to successfully pass a Motor Vehicle Record background check. Minimum of 3-5 years of experience in Asset Protection/Loss Prevention, with at least 1-2 years of investigations experience preferred. Experience in using CCTV (experience with multiple CCTV configurations and vendors, is highly desired). Analytical capabilities with a proven aptitude for learning new applications. Ability and willingness to travel overnight for business purposes. Proven ability to perform independently with minimal supervision. Proficient knowledge of exception-based reporting, Microsoft Office (Excel, Word, PowerPoint, and Power BI). The successful candidate must be comfortable working in a fast-paced, rapidly changing environment, capable of handling multiple tasks and possess excellent organizational, communication and analytical skills. Demonstrated safety, security, risk management, and client service capabilities. Ability to deliver clear, concise, accurate and effective communication (verbal and written) proactively. Excellent problem-solving ability and ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions. High School degree or equivalent required. 2-year college degree or related college coursework in criminal justice, risk management, or business is preferred. Wicklander-Zulawski certification preferred. Working Conditions Able to use a computer for extended periods of time. Able to move about a typical retail, office, and manufacturing/warehouse environment. Able to perform general office managerial and administrative activities. Able to visually observe, speak, and hear. Able to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. Regular and on-time attendance. Hours can exceed 40 hours per week, and will require weekends, nights, holidays, and open work availability. Occasional travel by conventional means to other locations as required is possible. Schedule will consist primarily of peak hours for location, but will require supporting overnight or late night shifts, when needed. This position may be required to work outdoors and/or during inclement weather. Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.$65k yearly Auto-Apply 55d agoBack of House Manager
Pharmacann
Pharmacann job in Chicago, IL
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. Job Summary The Back of House Manager is responsible for managing policy and procedure, compliance, inventory, receiving orders, and all other operational objectives of PharmaCann store operations. This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities. This position manages the inventory team to improve accuracy, training, and execution of operational initiatives. The Back of House Manager is an expert in their field of inventory receiving, FIFO compliance, and order fulfillment. Duties and responsibilities or (Essential Functions) Oversee and execute all inventory specific initiatives as outlined on the master calendar. Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team. Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans. Ensure the store is audit compliant and achieves acceptable scores. Establish and implement operational policies, standards, and procedures for retail staff. Ensure compliance with all safety and security policies and procedures within the retail store. Communicate, work closely, and successfully collaborate with other Managers to achieve the organization's goals. Partner with the PharmaCann Human Resources team in the following HR functions: Interview, recruit, and hire to fill gaps in open positions in a timely manner based on store performance and volume. Train managers and employees in expected operational standards using appropriate tools such as SOP's, compliance audits, company and state policy, and procedures. Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete. Ensure continuous training and development with team members through training curriculums that result in consistency across all stores. Competencies and Qualifications Minimum 21 years of age (or per state regulations) Bachelor's Degree in business, operations management, or a related field is preferred Store management experience preferred Minimum 2 years' experience supervising the training, quality, and customer service in retail 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience ● Minimum 4 years' retail experience, including a combination of front end and/or inventory responsibilities ● Skilled in Google and/or Microsoft Office Suite Experience with significant P&L responsibility Strong knowledge of retail technology platforms and systems Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business Business Acumen Ability to communicate proficiently both verbally and in written format Communication Proficiency Excellent Time Management Detail Oriented Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable) Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements Pay is $26/hr Working Conditions/Physical Requirements This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel. While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.$26 hourly Auto-Apply 49d agoCardiac Sonographer
Akron Children's Hospital
Hudson, OH job
Full Time 40 Hours/Week Monday - Friday, Variable Day Shift Travel Required On-Call Rotation Required Performs complete non-invasive transthoracic echocardiographic studies, assists with various echocardiographic procedures. Responsibilities: 1. Performs complete non-invasive transthoracic echocardiographic studies, assists with various echocardiographic procedures. 2. Assists the physician with transesophageal, intraoperative, contrast, and, if designated, fetal echocardiography. 3. Functions independently and provides applicable data regarding cardiac anatomy and hemodynamics to assist the cardiologist in the diagnosis of congenital heart defects. 4. Uses a variety of equipment necessary to perform testing. 5. Demonstrates the ability to assess patient status and identify each patient's specific age requirements. 6. Is available for call 24 hours a day on a rotational basis after appropriate training/orientation period. 7. Works at remote clinic facilities. 8. Other duties as required. Other information: Technical Expertise/skills 1. Experience in clinical setting performing echocardiograms is required. 2. Experience interacting with a variety of people and ages in a helpful manner, with understanding of growth and development specific to that age is preferred. 3. Experience in healthcare is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Associate's degree in allied health profession required; Bachelor's degree preferred. 2. Certification: ARDMS RDCS pediatric registry within 18 months of hire. 3. An appropriate credential in echocardiography from ARDMS or CCI is required. A credential in pediatric echocardiography is preferred. Successful completion of an ultrasound or CVT program accredited by CAAHEP is required. 4. Basic Life Support Certification is required. 5. Years of experience supervising: None. Full Time FTE: 1.000000$76k-97k yearly est. 12d agoSchool Clinical Coordinator: Hudson City Schools
Akron Children's Hospital
Akron, OH job
Hudson City Schools Monday-Friday While school is in session 8:00 Am -4:00Pm The School Clinical Coordinator is responsible for the provision of school health services to the student population served. This position assists the Manager in the daily operations of the school district assigned in collaboration with the interdisciplinary teams. This position is responsible for planning, implementing, and evaluating delivery of student care within the school building of the assigned district. The School Clinical Coordinator contributes to development and evaluation of the assigned nursing personnel. This position is also responsible for assisting and providing nursing care, utilizing specialized knowledge, judgement, and skill. Responsibilities: 1. Provides leadership and direction regarding departmental goals and as directed by contract. 2. Demonstrates personal and professional accountability for themselves and the staff. 3. Maintains school clinic safety for staff and students. 4. Participates in performance improvement. 5. Participates in and supports staff recruitment and retention efforts. 6. Supports and assists with Human Resource Management including but not limited to coaching, development, and evaluation of nursing personnel. 7. Promotes a positive work environment and staff engagement. 8. Serves as a clinical resource to the interdisciplinary team. 9. Maintains appropriate student health records and documents services rendered. 10. Communicates effectively with management, parents/guardians, school authorities, and allied personnel. 11. Demonstrates the knowledge and skills necessary to provide care for the physical psychological, social, educational, and safety needs of the students served. 12. Other duties as required. Other information: Technical Expertise 1. Experience in a school setting preferred. 2. Experience in pediatric nursing preferred. 3. Experience working within in multidisciplinary team is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Graduate from an accredited School of Nursing, BSN required, or current enrollment in a BSN program with program completion required within 2 years of assuming position. 2. Certification: BLS is required. Registered Nurse Licensure required. 3. Years of experience: Minimum 1 year experience in healthcare required. Minimum 1 year in a similar role preferred. 4. Years of experience supervising: None Part Time FTE: 0.700000 Status: Onsite$51k-63k yearly est. 12d agoPolice Officer
Akron Children's Hospital
Ravenna, OH job
$5,000 Sign-On Bonus (Taxable) Available Bonus paid in full with first paycheck Full-Time, 40 Hours/Week Variable Schedule /Onsite Patrols assigned areas of hospital campus to maintain an orderly and safe environment for patients, visitors, and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values, and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). Responsibilities: 1. Actively patrol assigned area of jurisdiction on foot or in a vehicle, checking buildings and surrounding areas for criminal activity or unsafe conditions. 2. Working independently with minimal supervision, respond to all assigned calls for police services, including, but not limited to; violent persons, hazardous situations, medical and mental health emergencies, and non-criminal assistance to the campus community. 3. Knowledge and adherence of department policies, procedures, as well as City, State, and Federal law. 4. Observe traffic hazards and conditions, and recommend corrective actions, investigate traffic accidents, enforce traffic laws and parking violations, assist motorists with disabled vehicles, and direct traffic. 5. Ability to effectively communicate and use police radio, computer, email, and telephone. 6.Interact with diverse populations with respect and dignity of cultural norms and practices. 7.Make arrests for violations of laws or ordinances, prepare and file necessary court documents, testify in court, transport prisoners. 8.Interview complainants, victims, witnesses, and suspects, analyze report information to enhance enforcement, investigative or safety efforts and prepare written reports in the record management system. 9.Participate in ongoing training and professional development to maintain certifications, enhance skills, and uphold best practices in law enforcement. 10. Engage in community policing initiatives, fostering positive relationships with patients, visitors, and staff, and collaborate to resolve safety concerns and enhance community trust. 11. Perform any other assigned duties/tasks related to the needs of the department, meet and maintain any performance standards established for the position. Other information: Technical Expertise 1. Experience containing and control crowds in order to preserve peace, providing a safe environment during large events. 2. Experience with record management systems to document incident reports in a complete, concise, and proper manner. 3. Experience making arrests and/or transport arrestees when appropriate. 4. Experience providing appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff. Education and Experience 1. Must be 21 years of age or older at time of hire. 2. High School Diploma or equivalent. 3. Associate degree in a related field preferred. 4. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites. 5. Possess a current OPOTA Basic Police Academy certification. 6. Required to achieve and maintain department's qualifying firearms standards for duration of employment. 7. Successfully complete a thorough background investigation. 8. Demonstrate psychological fitness commensurate with the role of a police officer, evaluated by a psychologist designated by the Department of Public Safety Director and Chief. Full Time FTE: 1.000000 Status: Onsite$54k-63k yearly est. 12d agoIn-House Counsel - Employment Law Focus
Akron Children's Hospital
North Canton, OH job
Full-time 40 hours/week Monday - Friday, 8:00 AM - 5:00 PM Onsite The Associate Counsel is responsible for providing legal support and advice to the hospital and its affiliates under the guidance of senior legal personnel. This position requires a well-rounded attorney who can manage diverse legal issues. This position reports to the Vice President, Senior Associate Counsel position. Responsibilities: 1. Conduct legal research and analysis to support various legal matters, including contract review, compliance and risk management issues and potential litigation. 2. Represent the hospital in administrative agency matters, including before the Equal Employment Opportunity Commission, the Ohio Civil Rights Commission, and the Bureau of Workers Compensation, and in certain civil proceedings; assist outside counsel in litigation matters. 3. Assist in drafting, reviewing, and negotiating contracts, drafts policies and procedures related to hospital operations and other legal matters, and provides on-demand legal advice and counsel for departments across the health system. 4. Collaborate with other departments such as human resources, finance, and medical staff to address legal issues. 5. Respond to subpoenas, information requests, and regulatory inquiries. 6. Provides support for special projects and matters as assigned by the Chief Legal Officer. Other information: Technical Expertise: Knowledge of Ohio and Federal employment law. Drafting, negotiation, and analytical skills and a demonstrated ability to provide clear, actionable advice to internal clients across the health system. Excellent oral and written communication skills and interpersonal skills, with the ability to work effectively with cross-functional teams. Experience in one or more of the following practice areas is strongly preferred: physician contracting, immigration, workers compensation, corporate governance, and consent laws for minors. Knowledge of Ohio and Federal healthcare regulations, including HIPAA, Stark Law, Anti-Kickback Statute, False Claims Act, and Medicare/Medicaid, is preferred. Education and Experience: 1. Juris Doctor (JD) degree from an accredited law school is required. 2. Licensed to practice law in the State of Ohio (or ability to obtain licensure) is required. 3. Minimum of 5 years of litigation experience is required; a focus on employment law is preferred. 4. Experience working with insurance companies or risk pools preferred. 5. Prior in-house counsel experience preferred. Full Time FTE: 1.000000 Status: Onsite$26k-46k yearly est. 12d agoSupervisor Patient Care
Akron Children's Hospital
Akron, OH job
Full Time 36 hours/week 7pm-7am onsite The Supervisor Patient Care is responsible for nursing operations and patient care delivery across multiple units during assigned shifts. This role is responsible for staffing management and coordination among hospital departments. The Supervisor collaborates with the Transfer Center for patient placement and throughput, responds to emergencies and codes, and activates the Hospital Emergency Incident Command, when necessary, potentially serving as the Incident Commander Responsibilities: 1.Understands the business, financials industry trends, patient needs, and organizational strategy. 2.Provides support and assistance to nursing staff to ensure adherence to patient care protocols and quality standards. 3. Assist in monitoring the department budget and helps maintain expenditure controls. 4. Promotes and maintains quality care by supporting nursing staff in the delivery of care during assigned shifts. 5. Visits patient care units to assess patient conditions, evaluates staffing needs and provides support to caregivers. 6. Communicates with the appropriate Nursing Management staff member [VP of Patient Services, Directors of Nursing and Nurse Managers] about any circumstances or situations which has or may have serious impact to patients, staff or hospital. 7. Assist in decision-making processes and notifies the Administrator on call when necessary. 8. Collaborates with nursing and hospital staff to ensure the operational aspects of patient care units are maintained effectively. 9. Supports the nursing philosophy and objectives of the hospital by participating in educational efforts and adhering to policies and procedures. 10. Other duties as assigned. Other information: Technical Expertise 1. Experience in clinical pediatrics is required. 2. Experience working with all levels within an organization is required. 3. Experience in healthcare is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Graduate from an accredited School of Nursing; Bachelor of Science in Nursing (BSN) is required. 2. Licensure: Currently licensed to practice nursing as a Registered Nurse in the State of Ohio is required. 3. Certification: Current Health Care Provider BLS is required; PALS, NRP, ACLS or TNCC is preferred. 4. Years of relevant experience: Minimum 3 years of nursing experience required. 5. Years of supervisory experience: Previous Charge Nurse, Clinical Coordinator, or other leadership experience is preferred. Full Time FTE: 0.900000 Status: Onsite$52k-69k yearly est. 12d agoSchool Clinical Coordinator: Bio Med
Akron Children's Hospital
Akron, OH job
Bio Med Monday-Friday While school is in session The School Clinical Coordinator is responsible for the provision of school health services to the student population served. This position assists the Manager in the daily operations of the school district assigned in collaboration with the interdisciplinary teams. This position is responsible for planning, implementing, and evaluating delivery of student care within the school building of the assigned district. The School Clinical Coordinator contributes to development and evaluation of the assigned nursing personnel. This position is also responsible for assisting and providing nursing care, utilizing specialized knowledge, judgement, and skill. Responsibilities: 1. Provides leadership and direction regarding departmental goals and as directed by contract. 2. Demonstrates personal and professional accountability for themselves and the staff. 3. Maintains school clinic safety for staff and students. 4. Participates in performance improvement. 5. Participates in and supports staff recruitment and retention efforts. 6. Supports and assists with Human Resource Management including but not limited to coaching, development, and evaluation of nursing personnel. 7. Promotes a positive work environment and staff engagement. 8. Serves as a clinical resource to the interdisciplinary team. 9. Maintains appropriate student health records and documents services rendered. 10. Communicates effectively with management, parents/guardians, school authorities, and allied personnel. 11. Demonstrates the knowledge and skills necessary to provide care for the physical psychological, social, educational, and safety needs of the students served. 12. Other duties as required. Other information: Technical Expertise 1. Experience in a school setting preferred. 2. Experience in pediatric nursing preferred. 3. Experience working within in multidisciplinary team is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Graduate from an accredited School of Nursing, BSN required, or current enrollment in a BSN program with program completion required within 2 years of assuming position. 2. Certification: BLS is required. Registered Nurse Licensure required. 3. Years of experience: Minimum 1 year experience in healthcare required. Minimum 1 year in a similar role preferred. 4. Years of experience supervising: None Part Time FTE: 0.600000 Status: Onsite$42k-53k yearly est. 12d agoAssistant Nurse Manager: NICU Akron
Akron Children's Hospital
Akron, OH job
Full-time, 40 hours/week 7pm-7:30am Hybrid NICU, PICU, Special Care Nursery experience preferred. The Assistant Nurse Manager assists the Nurse Manager with assessing, planning, implementing, and evaluating delivery of patient care on assigned units on 24-hour basis. Responsibilities: Adds value as a key member of management; understands the business, financials, industry, customers and strategy. Supervises employees, provides direction, coaches, trains, develops, and manages performance to company goals and expectations. Prepares, manages, and adheres to department budget to maintain expenditure controls. Assists Nurse Manager in maintaining operational aspects of the patient care unit in collaboration with support services. Assists Nurse Manager in contributing to nursing and the Hospital through support of philosophy, objectives, educational efforts, and research efforts. Other duties as required. Other information: Technical Expertise Experience in clinical pediatrics is required; clinical experience in assigned area is preferred Demonstrates positive interpersonal relationships which enhance communication, promote conflict resolution and facilitate staff development. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Epic software or similar EMR software is required. Education and Experience Education: Bachelor of Science in Nursing [BSN] is required; Master's degree [MSN] is preferred. Certification: Registered Nurse licensure is required. • Current Health Care Provider BLS training from the American Heart Association is required. • If assigned to general care units, PEARS is required. • If assigned to critical care units, PALS, ACLS, TNCC, and/or NRP is required. • If assigned to ED, Surgical Services, Sedation Services, Transitional Care/Epilepsy Monitoring Unit, and Transport, within 1 year of date of hire PALS, ACLS, TNCC, and/or NRP is required. Years of relevant experience: 5 to 7 years is preferred. Years of experience supervising: 3 to 5 years is preferred. Full Time FTE: 1.000000 Status: Fixed Hybrid$98k-117k yearly est. 12d agoMental Health Therapist I - Inpatient Behavioral Health Unit
Akron Children's Hospital
North Canton, OH job
Sign-On Bonus [taxed] Available Bonus Paid in Full with First Paycheck $10,000 Dependent (LPC, LSW, MFT) $15,000 Independent (LPCC, LISW, IMFT) Part-Time: 24 Hours Per Week 1st Shift: 9am - 5:30pm Alternating Mon-Tues-Wed and Sun-Mon-Tues Summary: The Mental Health Therapist I apply graduate-level counseling skills/social work under the direct supervision of an independently licensed staff member as stipulated by the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. The duties performed include the psychosocial assessment of individuals, adolescents, families, and groups and the provision of graduate-level clinical social work/counseling interventions as appropriate to client needs in the context of the department. This position will complete the 3,000 hours of supervised clinical work required by the state licensure board to obtain the clinical endorsement required to practice independently. Responsibilities: Conducts initial comprehensive patient and family psychosocial assessment, and triages care accordingly. Communicates with staff regarding assessment, treatment/interventions and interdisciplinary care plan through documentation and meetings such as patient rounds. Demonstrates the knowledge and skills necessary to provide competent care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. Provides case management for assigned patients that involves consultation and collaboration with hospital and community professionals and programs in order to provide the most appropriate and comprehensive care. Consistent use of evidence-based trauma and risk assessment tools and application of crisis intervention skills when indicated, and determine formally the need for a referral to the Emergency Department or more suitable community agency. Ethical and timely completion of documentation as expected in the context of the department. Other duties as required. Outpatient Add On: Complete Cognitive Behavioral Therapy (CBT) interventions in addition to other clinical evidence-based treatment modalities to assist patient and families in the completion of their individualized service plans. PHP/IOP Add On: Use of CBT and DBT (Dialectical Based Therapy) intervention through individual, group, and family therapy, to support client in achieving therapeutic goals. PIRC Add On: Works in a fast-paced environment conducting risk assessments and using crisis intervention skills as needed. Triage and assess intake calls received from families and community referral sources. Conducts preliminary diagnostic assessment over telephone to assess the need for services for children and adolescents seeking psychiatric and psychological services. Conducts comprehensive risk assessment either face to face in the ED or through telehealth to maximize continuity of care with the family. Engages in consultation and collaboration with hospital and community professionals and programs in order to develop and communicate a crisis treatment plan for patients and families and provides recommendations for follow-up. Substance Use Add On: Use of Cognitive Behavioral Therapy intervention as well as other evidence-based practices, such as Motivational Interviewing. Involve family in therapy sessions and provide behavior modification techniques as clinically indicated. Other information: Technical Expertise 1. Experience working with electronic medical record software, such as EPIC, is preferred. 2. Proficiency in Microsoft Office [Outlook, Excel, Word] or similar software is required. 3. Experience providing clinical services through telehealth is preferred. Education and Experience 1. Education: Master's Degree in Social Work or Clinical Mental/Behavioral Health Counseling is required. 2. Certification: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (MFT) required. 3. Years of relevant experience: Minimum 1-2 years of relevant experience in preferred. 4. Years of supervisory experience: None. Part Time FTE: 0.600000 Status: Onsite$48k-56k yearly est. 12d agoManager Ancillary Application Solutions
Akron Children's Hospital
North Canton, OH job
Full Time 40 Hours/Week Monday - Friday, 8:00am - 5:00pm Onsite The Manager, Ancillary Application Solutions is a leadership position responsible for the planning, implementation, optimization, and overall management of ancillary clinical applications within the organization. This includes management of hundreds of clinical software applications used in critical areas such as Radiology, Cardiology, Neurology, Pulmonary and Lab. The position demands a blend of technical expertise, healthcare domain knowledge and leadership skills. Building productive relationships with software vendors and monitoring vendor performance are key elements of this role. This role ensures that software application solutions and supporting infrastructure align with the organization's strategic goals, enhance operational effectiveness, and deliver exceptional end-user experiences. The manager will build relationships with executive and clinical leaders and lead a team of application analysts to collaborate with stakeholders and leaders including physicians and nurses. The Manager, Ancillary Applications will serve as the primary point of contact for all matters concerning ancillary applications. This role does not include oversight of EMR applications but will work closely with EMR Management. Responsibilities: Strategic Leadership and Planning: Develop and execute a strategic vision for ancillary application solutions in partnership with executive leadership and key stakeholders. Assess current application landscape, identify gaps, and create actionable roadmaps for enhancements and transition to cloud. Project Management: As needed, serve as Project Manager for the full project lifecycle of ancillary application initiatives, from requirements gathering and vendor selection to deployment and post-implementation review. Ensure projects are completed on time, within scope, and on budget. Team Leadership and Development: Recruit, train, motivate, and evaluate a high-performing team of analysts. Foster a culture of continuous improvement, innovation, and professional growth. Stakeholder Engagement: Serve as the primary liaison between IT, business operations, clinical teams, and external vendors. Facilitate transparent communication, manage expectations, and drive consensus on solution priorities. Solution Design and Integration: Guide the selection, implementation and integration of ancillary applications to ensure seamless interoperability with core business and clinical platforms. Operational Support and Optimization: Establish robust support processes for application maintenance, troubleshooting, and user training. Continually assess performance metrics and drive initiatives to maximize application efficiency and effectiveness. Vendor Management: Oversee relationships with third-party software vendors and service providers. Negotiate contracts, monitor service levels, and ensure compliance with organizational goals and regulatory standards. Risk Management and Compliance: Ensure all ancillary applications adhere to internal policies, industry regulations, and data security best practices. Proactively address potential risks and foster a secure operating environment. Budgeting and Resource Allocation: Develop and manage annual budgets for ancillary applications, including staffing, licensing, and infrastructure costs. Optimize resource allocation to achieve maximum value Other information: Technical Expertise Deep understanding of managing the full lifecycle of ancillary applications, systems integration, data security, and emerging trends in ancillary technologies. General understanding of server environments, cloud hosting and networking to facilitate cross functional trouble shooting. Familiarity with major clinical vendor software platforms Understanding of clinical processes and workflow along with ability to translate technical concepts into solutions with clinical value. Familiarity with project management tools and methodology. Education and Experience Education: Bachelor's degree required. Bachelor's degree in Nursing and licensed RN preferred. Experience: Minimum 5 years implementing and supporting applications and technology solutions, with at least 3 years in a lead or managerial role. Experience with ancillary clinical applications is strongly preferred. Full Time FTE: 1.000000$97k-115k yearly est. 12d agoCertified Surgical Technologist
Akron Children's Hospital
North Canton, OH job
$10,000 Sign on bonus [taxable] available Bonus paid in full with first paycheck Full Time 40 Hours/week Every other Saturday/Sunday - 8 hours; M-F, Variable days/day shift Onsite Certified surgical technologists are responsible for preparing the operating room, including but not limited to, the sterile field, setting up surgical equipment, supplies, etc. During surgery, the certified surgical technologists contribute to patient care by assisting the surgeon with instrumentation, supplies, specimens, and control of the sterile, surgical field. They are instrumental in preventing foreign retained objects. (Association of Surgical Technologists, 2022). Responsibilities: 1. Responsible for scrubbing on all major and minor surgical procedures as assigned. 2. Participates with patient assessments while planning, implementing, and evaluating patient care. 3. Performs circulating duties under direct supervision of a Registered Nurse to provide care and safety to all patients. 4. Responsible for maintaining operating room suite supplies, pulling procedures, assisting with continuing education, precepting, and orientation of all staff. 5. Demonstrates the knowledge and skills necessary to provide care for the physical, psych/social, educational, and safety needs of the patients served regardless of age. 6. Participates in various hospital activities as appropriate and as directed by the Manager 7. Other duties as required. Other information: Technical Expertise 1. Experience in pediatric surgery is preferred. 2. Experience working with all levels within an organization is preferred. 3. Experience in healthcare is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: High School Diploma or equivalent is required; graduate from an accredited Surgical Technologist program is required. 2. Certification: Certified Surgical Technician (CST) and Basic Life Support (BLS) are required. 3. Years of relevant experience: 0 to 2 years is preferred. Full Time FTE: 1.000000 Status: Onsite$26k-38k yearly est. 12d agoManager Ancillary Application Solutions
Akron Children's Hospital
Akron, OH job
Full Time 40 Hours/Week Monday - Friday, 8:00am - 5:00pm Onsite The Manager, Ancillary Application Solutions is a leadership position responsible for the planning, implementation, optimization, and overall management of ancillary clinical applications within the organization. This includes management of hundreds of clinical software applications used in critical areas such as Radiology, Cardiology, Neurology, Pulmonary and Lab. The position demands a blend of technical expertise, healthcare domain knowledge and leadership skills. Building productive relationships with software vendors and monitoring vendor performance are key elements of this role. This role ensures that software application solutions and supporting infrastructure align with the organization's strategic goals, enhance operational effectiveness, and deliver exceptional end-user experiences. The manager will build relationships with executive and clinical leaders and lead a team of application analysts to collaborate with stakeholders and leaders including physicians and nurses. The Manager, Ancillary Applications will serve as the primary point of contact for all matters concerning ancillary applications. This role does not include oversight of EMR applications but will work closely with EMR Management. Responsibilities: Strategic Leadership and Planning: Develop and execute a strategic vision for ancillary application solutions in partnership with executive leadership and key stakeholders. Assess current application landscape, identify gaps, and create actionable roadmaps for enhancements and transition to cloud. Project Management: As needed, serve as Project Manager for the full project lifecycle of ancillary application initiatives, from requirements gathering and vendor selection to deployment and post-implementation review. Ensure projects are completed on time, within scope, and on budget. Team Leadership and Development: Recruit, train, motivate, and evaluate a high-performing team of analysts. Foster a culture of continuous improvement, innovation, and professional growth. Stakeholder Engagement: Serve as the primary liaison between IT, business operations, clinical teams, and external vendors. Facilitate transparent communication, manage expectations, and drive consensus on solution priorities. Solution Design and Integration: Guide the selection, implementation and integration of ancillary applications to ensure seamless interoperability with core business and clinical platforms. Operational Support and Optimization: Establish robust support processes for application maintenance, troubleshooting, and user training. Continually assess performance metrics and drive initiatives to maximize application efficiency and effectiveness. Vendor Management: Oversee relationships with third-party software vendors and service providers. Negotiate contracts, monitor service levels, and ensure compliance with organizational goals and regulatory standards. Risk Management and Compliance: Ensure all ancillary applications adhere to internal policies, industry regulations, and data security best practices. Proactively address potential risks and foster a secure operating environment. Budgeting and Resource Allocation: Develop and manage annual budgets for ancillary applications, including staffing, licensing, and infrastructure costs. Optimize resource allocation to achieve maximum value Other information: Technical Expertise Deep understanding of managing the full lifecycle of ancillary applications, systems integration, data security, and emerging trends in ancillary technologies. General understanding of server environments, cloud hosting and networking to facilitate cross functional trouble shooting. Familiarity with major clinical vendor software platforms Understanding of clinical processes and workflow along with ability to translate technical concepts into solutions with clinical value. Familiarity with project management tools and methodology. Education and Experience Education: Bachelor's degree required. Bachelor's degree in Nursing and licensed RN preferred. Experience: Minimum 5 years implementing and supporting applications and technology solutions, with at least 3 years in a lead or managerial role. Experience with ancillary clinical applications is strongly preferred. Full Time FTE: 1.000000$96k-118k yearly est. 12d agoStaff Nurse: Emergency Department
Akron Children's Hospital
Akron, OH job
Akron Emergency Department Part Time 24 Hours/week Evenings 3p-330a Onsite The Staff Nurse provides nursing care requiring specialized knowledge judgment and skill derived from the principles of biological, physical, behavioral, social and nursing sciences. Responsibilities: 1. Assesses, plans, implements, evaluates and directs nursing care with a focus on family centered care for individuals or groups of patients within the assigned scope of practice. 2. Demonstrates the knowledge and skills necessary to provide care for the physical, psychosocial, educational, and safety needs of the patients served regardless of age and developmental status is required. 3. Performs leadership and professional duties. 4. Performs patient-centered care duties. 5. Performs quality improvement and safety duties. 6. Participates in the development education for staff members for clinically related issues. May be responsible for precepting new employees and act as a mentor to the clinical staff. 7. Performs evidence-based practice duties. 8. Supports the provider staff and actively promotes collaboration for efficient operation and quality care, and legendary customer service for pediatric patients using a team approach. 9. Performs systems-based practice duties. 10. Performs informatics and technology duties. 11. Staff may be temporarily assigned to an area throughout the Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill. 12. Other duties as required. Other information: Technical Expertise 1. Demonstrated ability to provide leadership, guidance and motivation to other staff members with emphasis on working as a collaborative team to provide quality service to patients and their families. 2. Strong communication skills, both verbal and written are required. 3. Excellent customer service and interpersonal communication skills are required. 4. Strong organizational skills are required. 5. Ability to work well under pressure to prioritize and complete required tasks and responsibilities in a timely and accurate manner. 6. Experience working with various levels within an organization is required. 7. Experience in healthcare is preferred. 8. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required. 9. Experience working an electronic medical record system (i.e. EPIC) or similar software is preferred. Education and Experience 1. Education: Bachelor of Science in Nursing (BSN) is required or must be obtained within 5 years from date of hire. 2. Current certification in Basic Life Support training from the American Heart Association is required. Additional certifications may be required based on the assigned department or unit. 3. Licensed as a Registered Nurse (RN) in the state of Ohio is required. 4. Years of relevant experience: Minimum of one (1) year of experience is preferred. 5. Years of experience supervising: None Part Time FTE: 0.600000 Status: Onsite$57k-67k yearly est. 12d agoPolice Officer
Akron Children's Hospital
Medina, OH job
$5,000 Sign-On Bonus (Taxable) Available Bonus paid in full with first paycheck Full-Time, 40 Hours/Week Variable Schedule /Onsite Patrols assigned areas of hospital campus to maintain an orderly and safe environment for patients, visitors, and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values, and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). Responsibilities: 1. Actively patrol assigned area of jurisdiction on foot or in a vehicle, checking buildings and surrounding areas for criminal activity or unsafe conditions. 2. Working independently with minimal supervision, respond to all assigned calls for police services, including, but not limited to; violent persons, hazardous situations, medical and mental health emergencies, and non-criminal assistance to the campus community. 3. Knowledge and adherence of department policies, procedures, as well as City, State, and Federal law. 4. Observe traffic hazards and conditions, and recommend corrective actions, investigate traffic accidents, enforce traffic laws and parking violations, assist motorists with disabled vehicles, and direct traffic. 5. Ability to effectively communicate and use police radio, computer, email, and telephone. 6.Interact with diverse populations with respect and dignity of cultural norms and practices. 7.Make arrests for violations of laws or ordinances, prepare and file necessary court documents, testify in court, transport prisoners. 8.Interview complainants, victims, witnesses, and suspects, analyze report information to enhance enforcement, investigative or safety efforts and prepare written reports in the record management system. 9.Participate in ongoing training and professional development to maintain certifications, enhance skills, and uphold best practices in law enforcement. 10. Engage in community policing initiatives, fostering positive relationships with patients, visitors, and staff, and collaborate to resolve safety concerns and enhance community trust. 11. Perform any other assigned duties/tasks related to the needs of the department, meet and maintain any performance standards established for the position. Other information: Technical Expertise 1. Experience containing and control crowds in order to preserve peace, providing a safe environment during large events. 2. Experience with record management systems to document incident reports in a complete, concise, and proper manner. 3. Experience making arrests and/or transport arrestees when appropriate. 4. Experience providing appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff. Education and Experience 1. Must be 21 years of age or older at time of hire. 2. High School Diploma or equivalent. 3. Associate degree in a related field preferred. 4. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites. 5. Possess a current OPOTA Basic Police Academy certification. 6. Required to achieve and maintain department's qualifying firearms standards for duration of employment. 7. Successfully complete a thorough background investigation. 8. Demonstrate psychological fitness commensurate with the role of a police officer, evaluated by a psychologist designated by the Department of Public Safety Director and Chief. Full Time FTE: 1.000000 Status: Onsite$54k-63k yearly est. 12d agoIn-House Counsel - Employment Law Focus
Akron Children's Hospital
Akron, OH job
Full-time 40 hours/week Monday - Friday, 8:00 AM - 5:00 PM Onsite The Associate Counsel is responsible for providing legal support and advice to the hospital and its affiliates under the guidance of senior legal personnel. This position requires a well-rounded attorney who can manage diverse legal issues. This position reports to the Vice President, Senior Associate Counsel position. Responsibilities: 1. Conduct legal research and analysis to support various legal matters, including contract review, compliance and risk management issues and potential litigation. 2. Represent the hospital in administrative agency matters, including before the Equal Employment Opportunity Commission, the Ohio Civil Rights Commission, and the Bureau of Workers Compensation, and in certain civil proceedings; assist outside counsel in litigation matters. 3. Assist in drafting, reviewing, and negotiating contracts, drafts policies and procedures related to hospital operations and other legal matters, and provides on-demand legal advice and counsel for departments across the health system. 4. Collaborate with other departments such as human resources, finance, and medical staff to address legal issues. 5. Respond to subpoenas, information requests, and regulatory inquiries. 6. Provides support for special projects and matters as assigned by the Chief Legal Officer. Other information: Technical Expertise: Knowledge of Ohio and Federal employment law. Drafting, negotiation, and analytical skills and a demonstrated ability to provide clear, actionable advice to internal clients across the health system. Excellent oral and written communication skills and interpersonal skills, with the ability to work effectively with cross-functional teams. Experience in one or more of the following practice areas is strongly preferred: physician contracting, immigration, workers compensation, corporate governance, and consent laws for minors. Knowledge of Ohio and Federal healthcare regulations, including HIPAA, Stark Law, Anti-Kickback Statute, False Claims Act, and Medicare/Medicaid, is preferred. Education and Experience: 1. Juris Doctor (JD) degree from an accredited law school is required. 2. Licensed to practice law in the State of Ohio (or ability to obtain licensure) is required. 3. Minimum of 5 years of litigation experience is required; a focus on employment law is preferred. 4. Experience working with insurance companies or risk pools preferred. 5. Prior in-house counsel experience preferred. Full Time FTE: 1.000000 Status: Onsite$26k-46k yearly est. 12d agoStaff Nurse Resource Pool II: Critical Care
Akron Children's Hospital
Akron, OH job
Part-Time, 24 hours/week 7pm-7:30am Onsite Critical Care floating The Staff Nurse Resource Pool II provides nursing care requiring specialized knowledge judgment and skill derived from the principles of biological, physical, behavioral, social and nursing sciences. The Staff Nurse Resource Pool II will be expected to provide clinical nursing care on multiple units/locations based on the needs of the units. Responsibilities: 1. Assesses, plans, implements, evaluates, and directs nursing care with a focus on family centered care for individuals or groups of patients within the assigned scope of practice. 2. Demonstrates the knowledge and skills necessary to provide care for the physical, psychosocial, educational, and safety needs of the patients served regardless of age and developmental status is required. 3. Performs leadership and professional duties. 4. Performs patient-centered care duties. 5. Performs quality improvement and safety duties. 6. Participates in the development education for staff members for clinically related issues. May be responsible for precepting new employees and act as a mentor to the clinical staff. 7. Performs evidence-based practice duties. 8. Supports the provider staff and actively promotes collaboration for efficient operation and quality care, and legendary customer service for pediatric patients using a team approach. 9. Performs systems-based practice duties. 10. Performs informatics and technology duties. 11. Staff may be temporarily assigned to an area throughout the Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill. Other duties as required Other information: Technical Expertise 1. Demonstrated ability to provide leadership, guidance, and motivation to other staff members with emphasis on working as a collaborative team to provide quality service to patients and their families. 2. Strong communication skills, both verbal and written are required. 3. Excellent customer service and interpersonal communication skills are required. 4. Strong organizational skills are required. 5. Ability to work well under pressure to prioritize and complete required tasks and responsibilities in a timely and accurate manner. 6. Experience working with various levels within an organization is required. 7. Experience in healthcare is preferred. 8. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required. 9. Experience working an electronic medical record system (i.e. EPIC) or similar software is preferred. Education and Experience 1. Education: Bachelor of Science in Nursing (BSN) is required or must be obtained within 5 years from date of hire. 2. Current certification in Basic Life Support training from the American Heart Association is required. Additional certifications may be required based on the assigned department or unit. Additional certifications that must be obtained within one (1) year of hire include ACLS, NRP and PALS. 3. Active licensed as a Registered Nurse (RN) in the state of Ohio is required. 4. Years of relevant experience: Minimum of two (2) years of experience is required. 5. Years of experience supervising: None Part Time FTE: 0.600000 Status: Onsite$24k-42k yearly est. 12d agoMental Health Therapist I - Inpatient Behavioral Health Unit
Akron Children's Hospital
Akron, OH job
Sign-On Bonus [taxed] Available Bonus Paid in Full with First Paycheck $10,000 Dependent (LPC, LSW, MFT) $15,000 Independent (LPCC, LISW, IMFT) Part-Time: 24 Hours Per Week 1st Shift: 9am - 5:30pm Alternating Mon-Tues-Wed and Sun-Mon-Tues Summary: The Mental Health Therapist I apply graduate-level counseling skills/social work under the direct supervision of an independently licensed staff member as stipulated by the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. The duties performed include the psychosocial assessment of individuals, adolescents, families, and groups and the provision of graduate-level clinical social work/counseling interventions as appropriate to client needs in the context of the department. This position will complete the 3,000 hours of supervised clinical work required by the state licensure board to obtain the clinical endorsement required to practice independently. Responsibilities: Conducts initial comprehensive patient and family psychosocial assessment, and triages care accordingly. Communicates with staff regarding assessment, treatment/interventions and interdisciplinary care plan through documentation and meetings such as patient rounds. Demonstrates the knowledge and skills necessary to provide competent care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age. Provides case management for assigned patients that involves consultation and collaboration with hospital and community professionals and programs in order to provide the most appropriate and comprehensive care. Consistent use of evidence-based trauma and risk assessment tools and application of crisis intervention skills when indicated, and determine formally the need for a referral to the Emergency Department or more suitable community agency. Ethical and timely completion of documentation as expected in the context of the department. Other duties as required. Outpatient Add On: Complete Cognitive Behavioral Therapy (CBT) interventions in addition to other clinical evidence-based treatment modalities to assist patient and families in the completion of their individualized service plans. PHP/IOP Add On: Use of CBT and DBT (Dialectical Based Therapy) intervention through individual, group, and family therapy, to support client in achieving therapeutic goals. PIRC Add On: Works in a fast-paced environment conducting risk assessments and using crisis intervention skills as needed. Triage and assess intake calls received from families and community referral sources. Conducts preliminary diagnostic assessment over telephone to assess the need for services for children and adolescents seeking psychiatric and psychological services. Conducts comprehensive risk assessment either face to face in the ED or through telehealth to maximize continuity of care with the family. Engages in consultation and collaboration with hospital and community professionals and programs in order to develop and communicate a crisis treatment plan for patients and families and provides recommendations for follow-up. Substance Use Add On: Use of Cognitive Behavioral Therapy intervention as well as other evidence-based practices, such as Motivational Interviewing. Involve family in therapy sessions and provide behavior modification techniques as clinically indicated. Other information: Technical Expertise 1. Experience working with electronic medical record software, such as EPIC, is preferred. 2. Proficiency in Microsoft Office [Outlook, Excel, Word] or similar software is required. 3. Experience providing clinical services through telehealth is preferred. Education and Experience 1. Education: Master's Degree in Social Work or Clinical Mental/Behavioral Health Counseling is required. 2. Certification: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (MFT) required. 3. Years of relevant experience: Minimum 1-2 years of relevant experience in preferred. 4. Years of supervisory experience: None. Part Time FTE: 0.600000 Status: Onsite$48k-56k yearly est. 12d agoFront of House Supervisor
Pharmacann
Pharmacann job in Chicago, IL
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. The Supervisor, Front of House is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in leading continuous improvements that enhance efficiency and/or customer/patient experience. They will have the ability to develop and maintain effective teams, be committed to collaboration with a variety of team members, and have a reputation of superior leadership and interpersonal skills. Essential Functions/ Responsibilities Drive high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge Lead a world-class customer service program to drive repeat business through strong local community networking, and customer data capture Work closely with Managers and Supervisors to exceed sales volume and KPI goals Partner with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary. Uphold company standards for merchandise presentation and ensure menu availability is current. Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team. Communicate, work closely, and successfully collaborate with Managers and Supervisors to achieve the organization's goals. Support the implementation of operational policies, standards, and procedures for retail staff. Ensure staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed. Train employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's Maintain a training calendar and ensure associate onboarding and new hire training is complete Ensure continuous training and development with team members through training curriculums that results in consistency across all stores Lead by example and coach team members on performance. Partner with Managers regarding employee poor performance and violation of company and compliance policies. This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising Projects a positive image of the organization to employees, customers, industry, and community Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives Competencies and Qualification Minimum 21 years of age (or per state regulations) Bachelor's Degree in business, operations management, or a related field is preferred Store leadership experience preferred Minimum 2 years' experience in a customer service related field Skilled in Google and/or Microsoft Office Suite Knowledge of retail technology platforms and systems Business Acumen Ability to communicate proficiently both verbally and in written format Excellent Time Management Detail Oriented Sense of Urgency Consulting Skills Global and Cultural Awareness Conduct all interactions with a high ethical standard Proven ability leading teams Relationship Management Performance Management Personal Effectiveness/Credibility Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable) Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements Starting pay is $22/hr Working Conditions/Physical Requirements This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel. While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.$22 hourly Auto-Apply 17d agoMarketing Manager
Pharmacann
Pharmacann job in Chicago, IL
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. Job Summary The Marketing Manager is the company's strategic partner who will focus on developing, in conjunction with an external agency and/or internal clients, effective marketing plan(s) including a budget, timelines, and execution focus on our retail and wholesale brands. The Marketing Manager collaborates with various departments to identify relevant opportunities and deliver marketing materials that support the overall brand strategy as directed by the Director of Marketing. Salary for this role ranges from $80,000 - $85,000 / year Key Responsibilities Accountable for managing and executing retail and wholesale marketing campaigns Develop and maintain the annual marketing retail and brand marketing calendar Partner with vendors and procurement to produce marketing materials Develop and implement go-to-market strategies that drive traffic, sales and profit Manage the creative strategy and process for all creative executions Build strategic relationships with key industry players, agencies, and vendors Identify, execute & measure offline media plans to support and sustain new store openings Work cross-functionally to measure and report performance and insights from marketing campaigns Lead the development and execution of virtual and local live event marketing campaigns Manage relationships and workstreams with marketing agencies, platforms and service providers Manage relevant marketing budgets Projects a positive image of the organization to employees, customers, industry, and community. Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives. Additional Duties Other duties as assigned, including, but not limited to assisting other departments to help facilitate the additional and/or supplemental work. Competencies & Qualifications Competencies Proven track record of implementing marketing campaigns that drive customer growth and brand awareness Working alongside a high-performing retail team Ability to thrive in a dynamic, complex, highly regulated, and evolving industry A doer that can take concepts ideas to execution Highly effective organizational, collaborative and consultative skills Strong problem-solving ability, organizational and time-management Qualifications Bachelor in Marketing & Communications or related field preferred, or equivalent experience 2+ years B2C/retail marketing experience Proven Success in the Following Core Competencies Creativity Leadership Results Communication and Presentation Customer Focus and Relationship Building Influencing Problem Solving and Decision Making Information and Technology Proficiency Technical Industry and/or Profession Expertise Working conditions Able to use a computer for extended periods of time Able to move about a typical office, manufacturing, or retail environment Able to perform general office managerial and administrative activities Able to lift and move up to 25 pounds occasionally Regular and on-time attendance Hours regularly exceed 40 hours per week Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.$80k-85k yearly Auto-Apply 48d ago
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