Phonathon caller vs message clerk

The differences between phonathon callers and message clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a phonathon caller and a message clerk. Additionally, a phonathon caller has an average salary of $48,347, which is higher than the $38,096 average annual salary of a message clerk.

Phonathon caller vs message clerk overview

	Phonathon Caller	Message Clerk
Yearly salary	$48,347	$38,096
Hourly rate	$23.24	$18.32
Growth rate	11%	-5%
Number of jobs	825	66,319
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 50%
Average age	39	39
Years of experience	12	12

Phonathon caller vs message clerk salary

Phonathon callers and message clerks have different pay scales, as shown below.

	Phonathon Caller	Message Clerk
Average salary	$48,347	$38,096
Salary range	Between $20,000 And $112,000	Between $27,000 And $52,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between phonathon caller and message clerk education

There are a few differences between a phonathon caller and a message clerk in terms of educational background:

	Phonathon Caller	Message Clerk
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	-	-

Phonathon caller vs message clerk demographics

Here are the differences between phonathon callers' and message clerks' demographics:

	Phonathon Caller	Message Clerk
Average age	39	39
Gender ratio	Male, 27.5% Female, 72.5%	Male, 42.1% Female, 57.9%
Race ratio	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between phonathon caller and message clerk duties and responsibilities

Phonathon caller example responsibilities.

Serve as a college ambassador by providing communication and negotiation skills to financially support college programs.
Handle and resolve escalated supervisor calls.- ensure compliance to HIPAA regulations at all times.

Message clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Provide clerical support service to various hospitals and clinical registration units and screen patients for possible eligibility for various financial programs.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Phonathon caller vs message clerk skills

Common phonathon caller skills

Student Scholarships, 21%
Customer Service, 16%
Financial Support, 15%
Semester, 13%
Alumni Relations, 9%
Extreme Confidentiality, 5%

Common message clerk skills

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Updated January 8, 2025

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