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Physical damage appraiser skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical physical damage appraiser skills. We ranked the top skills for physical damage appraisers based on the percentage of resumes they appeared on. For example, 15.6% of physical damage appraiser resumes contained loss claims as a skill. Continue reading to find out what skills a physical damage appraiser needs to be successful in the workplace.

15 physical damage appraiser skills for your resume and career

1. Loss Claims

Here's how physical damage appraisers use loss claims:
  • Negotiate and settle Total Loss Claims.

2. Repair Process

Repair process refers to the process of repairing refurbished, obsolete, and damaged equipment. Though the term is commonly associated with the automotive industry, it also applies to various other industries.

Here's how physical damage appraisers use repair process:
  • Partnered with local body shop personnel, effectively driving repair process to fair and efficient completion.
  • Maintained accurate documentation of the repair process by completing timely estimates, supplements, and inspections.

3. Auto Physical Damage

Here's how physical damage appraisers use auto physical damage:
  • Completed auto physical damage inspections and estimates within a four state territory.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how physical damage appraisers use customer service:
  • Recognized for excellent customer service skills, based on positive results of customer satisfaction surveys.
  • Ensured secure and exceptional customer services.

5. Repair Shops

Here's how physical damage appraisers use repair shops:
  • Review repair-cost estimates with the vehicle owner and automobile repair shop to secure agreement on cost of repairs.
  • Worked closely with automobile repair shops to help ensure vehicles were being repaired properly.

6. Damage Estimates

Here's how physical damage appraisers use damage estimates:
  • Reviewed & input damage estimates for collision & property damage claims involving various types of vehicles.
  • Provide accurate, written damage estimates to policy holder and claimants.

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7. Physical Damage Claims

Here's how physical damage appraisers use physical damage claims:
  • Resolve physical damage claims according to the company's policies and procedures.
  • Investigated as necessary, determined values and negotiated settlements related to physical damage claims.

8. Body Shop Estimates

Here's how physical damage appraisers use body shop estimates:
  • Reviewed body shop estimates from 18 EMC branches.
  • Conduct audits on customer submitted body shop estimates and subrogation demands making adjustments per company guidelines.

9. I-Car

I-Car stands for "Inter-Industry Conference on Auto Collision Repair". It is a non-profit, international organization that works and specializes in the evaluation and training of auto repairs. Being recognized by I-Car means that a person is trained and evaluated to perform high-quality, complete, and safe repairs.

Here's how physical damage appraisers use i-car:
  • Complete 30 hours of CE every two years to include I-CAR certifications.
  • Prepared and distributed estimate to customer or body shop; Issued payment as necessary; Received I-Car and Platinum Plus Certification

10. Insurance Claims

Here's how physical damage appraisers use insurance claims:
  • Negotiated insurance claims with major insurance companies Primerica Financial Services
  • Investigated and processed automobile insurance claims.

11. Damage Appraisals

Here's how physical damage appraisers use damage appraisals:
  • Automobile damage appraisals, actual cash values, fire losses, claims settlement and salvage disposal.
  • Evaluate and prepare damage appraisals on insured/claimant automobiles and property.

12. CCC ONE

Here's how physical damage appraisers use ccc one:
  • Utilize CCC One and manage both repairable vehicles and total losses from original estimate to conditioning and initial settlement offer.
  • Utilize Audatex, Xactimate, CCC ONE, Mitchell/ Ultramate estimating software.

13. Recreational Vehicles

Here's how physical damage appraisers use recreational vehicles:
  • Estimated damage on automobiles, recreational vehicles, all-terrain vehicles, boats, motorcycles, and heavy equipment.
  • Coordinated Seminars For Multi Company Field Staff On The Repairability of Recreational Vehicles.

14. Loss Settlements

Here's how physical damage appraisers use loss settlements:
  • Negotiated and handled payments for repair and total loss settlements with insureds and third parties.

15. ADP

Automatic Data Processing, Inc. (ADP) is a US provider of human resource management software and services. A personnel management system with which daily human resources processes are manageable and easily accessible. It fusion human resources as a discipline and its basic HR activities, and processes with the mastery of information technologies.

Here's how physical damage appraisers use adp:
  • Use ADP software to estimate repair costs.
  • Write estimated for auto damages or confirm total loss using ADP, Mitchell, and CCC One.
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List of physical damage appraiser skills to add to your resume

Physical damage appraiser skills

The most important skills for a physical damage appraiser resume and required skills for a physical damage appraiser to have include:

  • Loss Claims
  • Repair Process
  • Auto Physical Damage
  • Customer Service
  • Repair Shops
  • Damage Estimates
  • Physical Damage Claims
  • Body Shop Estimates
  • I-Car
  • Insurance Claims
  • Damage Appraisals
  • CCC ONE
  • Recreational Vehicles
  • Loss Settlements
  • ADP
  • Claims Process

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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