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What does a pick up and delivery driver do?

Updated January 8, 2025
8 min read
What does a pick up and delivery driver do

Pick-up and delivery drivers are skilled employees who are responsible for collecting packages and items and then transporting them to a location specified by their customers. These drivers must achieve exceptional levels of customer satisfaction by utilizing time management skills to facilitate timely delivery and pickup of packages. They must handle cash payments after safely and respectfully delivered the orders of customers. Pick-up and delivery drivers must also use propriety software to efficiently plan their daily routes.

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Pick up and delivery driver responsibilities

Here are examples of responsibilities from real pick up and delivery driver resumes:

  • Own and experience with GPS systems.
  • Learned and operate the standard DIAD package label scanner, ensuring accurate deliver update status and signatures.
  • Enter parcel delivery verification into mobile company DIAD computer.
  • Load truck with appropriate product and deliver accordingly, return to warehouse for receiving and other warehouse duties including monthly inventory.
  • Enter parcel delivery verification into mobile company DIAD computer.

Pick up and delivery driver skills and personality traits

We calculated that 22% of Pick Up And Delivery Drivers are proficient in CDL, Post-Trip Inspections, and Pallet Jack. They’re also known for soft skills such as Customer-service skills, Math skills, and Patience.

We break down the percentage of Pick Up And Delivery Drivers that have these skills listed on their resume here:

  • CDL, 22%

    Accompany CDL driver/mover to transport and deliver customer belongings.

  • Post-Trip Inspections, 18%

    Conduct regularly scheduled maintenance work on company vehicle, completing en-route and post-trip inspections to identify potential issues.

  • Pallet Jack, 15%

    Operated hi-lo picker and riding pallet jack to pick product from areas of warehouse also use computer system to locate product.

  • Federal Regulations, 10%

    Maintain company safety and procedure policy to meet state licensing laws and follow federal regulations regarding the operation of vehicles.

  • LTL, 10%

    Pick up and deliver ltl freight for aaa Cooper.

  • Landing Gear, 8%

    Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels or landing gear.

Common skills that a pick up and delivery driver uses to do their job include "cdl," "post-trip inspections," and "pallet jack." You can find details on the most important pick up and delivery driver responsibilities below.

Customer-service skills. To carry out their duties, the most important skill for a pick up and delivery driver to have is customer-service skills. Their role and responsibilities require that "when completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business." Pick up and delivery drivers often use customer-service skills in their day-to-day job, as shown by this real resume: "pick up and delivery service for over 200 customers. "

Math skills. Many pick up and delivery driver duties rely on math skills. "because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.," so a pick up and delivery driver will need this skill often in their role. This resume example is just one of many ways pick up and delivery driver responsibilities rely on math skills: "deliver to the oil field accomplishments learned a lot about the oil and gas processing industry skills used math. "

Patience. pick up and delivery drivers are also known for patience, which are critical to their duties. You can see how this skill relates to pick up and delivery driver responsibilities, because "when driving through heavy traffic congestion, delivery drivers must remain calm and composed." A pick up and delivery driver resume example shows how patience is used in the workplace: "delivered customers' orders safely and swiftly dealt with customer complaints with respect and patience"

Sales skills. A big part of what pick up and delivery drivers do relies on "sales skills." You can see how essential it is to pick up and delivery driver responsibilities because "driver/sales workers are expected to persuade customers to purchase new or different products." Here's an example of how this skill is used from a resume that represents typical pick up and delivery driver tasks: "counter sales included inputting and filling customer orders. "

Hand-eye coordination. Another crucial skill for a pick up and delivery driver to carry out their responsibilities is "hand-eye coordination." A big part of what pick up and delivery drivers relies on this skill, since "drivers need to observe their surroundings at all times while operating a vehicle." How this skill relates to pick up and delivery driver duties can be seen in an example from a pick up and delivery driver resume snippet: "deliver packages assist in coordination of delivery route"

Visual ability. Lastly, "visual ability" is an important element of what a pick up and delivery driver does. Pick up and delivery driver responsibilities require this skill because "to have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test." This resume example highlights how pick up and delivery driver duties rely on this skill: "transport of mobile center to locations, transport-vehicle maintenance, mobile center operation, customer service, & audio/visual equipment troubleshooting. "

All pick up and delivery driver skills

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Pick Up And Delivery Driver Resume
Pick Up And Delivery Driver Resume
Pick Up And Delivery Driver Resume
Pick Up And Delivery Driver Resume
Pick Up And Delivery Driver Resume
Pick Up And Delivery Driver Resume
Pick Up And Delivery Driver Resume
Pick Up And Delivery Driver Resume
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Pick Up And Delivery Driver Resume
Pick Up And Delivery Driver Resume

Compare different pick up and delivery drivers

Pick up and delivery driver vs. Driver

Drivers are responsible for safely transporting people, packages, or goods from one destination to another. They should be familiar with the different routes that may be taken to reach the desired goal. They should be expert navigators and may use navigation apps to help them along the way. They should also be familiar with the basic mechanics of the vehicle they are using and the proper maintenance and cleaning needed to ensure that the car is running well. Drivers are expected to have excellent customer relation skills, a strong sense of direction, and superb organizations.

We looked at the average pick up and delivery driver salary and compared it with the wages of a driver. Generally speaking, drivers are paid $3,953 lower than pick up and delivery drivers per year.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both pick up and delivery driver and driver positions are skilled in cdl, post-trip inspections, and pallet jack.

These skill sets are where the common ground ends though. The responsibilities of a pick up and delivery driver are more likely to require skills like "ltl," "local laws," "customer satisfaction," and "hand trucks." On the other hand, a job as a driver requires skills like "math," "basic math," "safety rules," and "cleanliness." As you can see, what employees do in each career varies considerably.

Drivers really shine in the manufacturing industry with an average salary of $39,688. Comparatively, pick up and delivery drivers tend to make the most money in the transportation industry with an average salary of $43,806.The education levels that drivers earn slightly differ from pick up and delivery drivers. In particular, drivers are 1.4% more likely to graduate with a Master's Degree than a pick up and delivery driver. Additionally, they're 0.3% more likely to earn a Doctoral Degree.

Pick up and delivery driver vs. Warehouse/driver

A warehouse driver is responsible for transporting packages and other merchandise from the warehouse to different locations. Warehouse drivers strictly follow route sheets to avoid delays in the delivery. They check all the loaded items to ensure that the orders are correct, return defective items, and update the inventory sheet. A warehouse driver must operate the delivery vehicle, perform engine repairs, and follow safety practices and procedures. A warehouse driver also responds to the customers' inquiries and concerns and escalates complaints of incorrect merchandise and defective items to management.

Warehouse/driver positions earn lower pay than pick up and delivery driver roles. They earn a $4,724 lower salary than pick up and delivery drivers per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both pick up and delivery drivers and warehouse/drivers have skills such as "cdl," "federal regulations," and "hand trucks. "

Each career also uses different skills, according to real pick up and delivery driver resumes. While pick up and delivery driver responsibilities can utilize skills like "post-trip inspections," "pallet jack," "ltl," and "local laws," warehouse/drivers use skills like "math," "basic math," "cleanliness," and "pallets."

Warehouse/drivers may earn a lower salary than pick up and delivery drivers, but warehouse/drivers earn the most pay in the manufacturing industry with an average salary of $34,924. On the other hand, pick up and delivery drivers receive higher pay in the transportation industry, where they earn an average salary of $43,806.warehouse/drivers earn similar levels of education than pick up and delivery drivers in general. They're 0.5% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.

Pick up and delivery driver vs. Local truck driver

A local truck driver is an employee who drives a company truck to transport goods to and from specified locations within a designated geographic area. Local truck drivers must ensure that the transported goods are well-secured and not damaged during the transit. They must liaise with dispatch to communicate any traffic issues and delays as well as notify the management of any accidents or vehicle damage. Local truck drivers must also assist in loading and unloading of goods by using hand trucks and electric lifts as required.

On average scale, local truck drivers bring in higher salaries than pick up and delivery drivers. In fact, they earn a $20,345 higher salary per year.Using the responsibilities included on pick up and delivery drivers and local truck drivers resumes, we found that both professions have similar skill requirements, such as "cdl," "post-trip inspections," and "pallet jack.rdquo;

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a pick up and delivery driver is likely to be skilled in "local laws," "customer satisfaction," "customer orders," and "delivery route," while a typical local truck driver is skilled in "otr," "hazmat," "pet," and "local truck."

Local truck drivers earn the best pay in the transportation industry, where they command an average salary of $60,236. Pick up and delivery drivers earn the highest pay from the transportation industry, with an average salary of $43,806.When it comes to education, local truck drivers tend to earn similar degree levels compared to pick up and delivery drivers. In fact, they're 0.4% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.

Pick up and delivery driver vs. Route driver

A Route Driver is responsible for delivering and transporting supplies or goods within an allotted time. The tasks will vary upon the organization or industry that a Route Driver works for, however, most of the time, the duties will revolve around picking up and dropping off packages at particular destinations ranging from homes to establishments, and communicating with customers. Furthermore, Route Drivers must keep their vehicles in clean and sound condition, report to supervisors should there be any issue, and adhere to the company policies and regulations at all times.

Route drivers tend to earn a higher pay than pick up and delivery drivers by an average of $6,768 per year.While their salaries may vary, pick up and delivery drivers and route drivers both use similar skills to perform their duties. Resumes from both professions include skills like "cdl," "post-trip inspections," and "federal regulations. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "pallet jack," "ltl," "local laws," and "unload trailers" are skills that commonly show up on pick up and delivery driver resumes. On the other hand, route drivers use skills like dot, pickup, customer locations, and cleanliness on their resumes.route drivers enjoy the best pay in the manufacturing industry, with an average salary of $47,349. For comparison, pick up and delivery drivers earn the highest salary in the transportation industry.route drivers reach similar levels of education compared to pick up and delivery drivers, in general. The difference is that they're 0.8% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.

Types of pick up and delivery driver

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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