How to hire a post exchange manager

How to hire a post exchange manager, step by step

Here's a step-by-step post exchange manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a post exchange manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new post exchange manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your post exchange manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a post exchange manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A post exchange manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, post exchange managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of post exchange managers and their corresponding salaries.

   Type of Post Exchange Manager	Description	Hourly rate
   Post Exchange Manager		$12-21
   Key Holder	A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives... Show more	$12-18
   Shift Supervisor	Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in... Show more	$12-21

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Financial Reports
   • Media Management
   • Payroll
   • Photoshop
   • CMS
   • Production Process
   • POS
   • Performance Reviews
   • RAN
   • Inventory Control
   • Operational Procedures
   • Retail Store
   • Windows
   • Exchange Programs

   Check all skills

   Responsibilities:

   • Manage, produce, review and execution of pleadings and motions relating to all stages of the foreclosure sale process.
   • Maintain customer base by providing excellent customer service, maintaining facilities cleanliness, preparing daily reports and managing other cashiers.
   • Implement Interqual and CMS criteria.
   • Provide leadership, establish goals with special emphasis on employee development.
   • Perform human resource duties including payroll, training, hiring and firing.
   • Assign account numbers, work at site to trench and install service wires and run service to customer site.

3. Make a budget

   Including a salary range in your post exchange manager job description is one of the best ways to attract top talent. A post exchange manager can vary based on:

   • Location. For example, post exchange managers' average salary in louisiana is 33% less than in rhode island.
   • Seniority. Entry-level post exchange managers 39% less than senior-level post exchange managers.
   • Certifications. A post exchange manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a post exchange manager's salary.

   Average post exchange manager salary

   $35,307yearly

   $16.97 hourly rate

   ---

   Entry-level post exchange manager salary

   $27,000 yearly salary

   Updated January 30, 2026

4. Writing a post exchange manager job description

   A good post exchange manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a post exchange manager job description:

   Post exchange manager job description example

   Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
   
   Directs the daily operations of a team or teams, including Exchange Officers, Exchange Assistants, and Sales Representatives facilitating 1031 tax deferred exchange transactions across a geographic area that can be local, regional, and national in scope. The role is multi-faceted with administrative, operational, and sales components, including the hiring, training, supervising, and developing of personnel who can work as a team and achieve business, professional, and personal development. As needed, an Exchange Manager will work directly with a wide range of people, which can include clients, tax advisors, title companies, escrow or settlement agents, real estate agents, and others. The ideal candidate will also ensure compliance to established operating practices, staff training, preparation of related reports, and audits of current performance in monitoring of operational efficiency.
   Essential Functions
   
   * Oversees branch operation's profitability and communicating and implementing the company's goals and objectives. Monitors and reports on profitability for assigned geographic area(s). Interprets financial data and makes adjustments in order to effectively manage expenses and achieve profitability.
   * Manages a team or teams. Responsible for coaching, mentoring, hiring, and training of all branch exchange personnel. Delegates assignments, provides development opportunities. Manages workflow and resolves escalated issues.
   * Aligns branch goals with business unit goals. Provides input to Senior Management.
   * Develops new and repeat business through brokers, real estate agents, escrow and settlement offices, attorneys, and tax advisors.
   * Maintains existing client base and manages ongoing client and business relationships.
   * Works with internal and external customers to manage all aspects of 1031 exchange transactions.
   * Answers questions and provides guidance regarding services, policies or specific transactions.
   
   Knowledge and Skills/Technology Used
   
   * Proficiency in 1031 exchange rules, including forward, reverse, and improvement exchanges
   * Proficient in computer skills
   * Strong capacity to communicate the company's direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics.
   * Actively recruits, retains and develops talent and holds employees accountable for results. Leads change, manages conflict and fosters collaboration.
   * Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met.
   * Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.
   * Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business.
   * Comfortable in speaking in front of groups of varying sizes.
   
   Typical Education
   
   * Bachelor's degree or equivalent combination of education and experience
   
   Typical Range of Experience
   
   * 5-7 years of directly related 1031 exchange experience
   * 1-3 years demonstrated experience in a supervisory or management role
   * Demonstrated success establishing, leading and maintaining effective working relationships
   
   First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
   
   Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

   Copy this example

   

5. Post your job

   To find post exchange managers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any post exchange managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level post exchange managers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your post exchange manager job on Zippia to find and recruit post exchange manager candidates who meet your exact specifications.
   • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit post exchange managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new post exchange manager

   Once you've found the post exchange manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new post exchange manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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