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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $52,929 | $25.45 |
| 2 | Sacramento, CA | $52,778 | $25.37 |
| 3 | Boston, MA | $50,732 | $24.39 |
| 4 | Albany, NY | $49,498 | $23.80 |
| 5 | Austin, TX | $47,225 | $22.70 |
| 6 | Denver, CO | $46,440 | $22.33 |
| 7 | Phoenix, AZ | $46,278 | $22.25 |
| 8 | Springfield, IL | $45,001 | $21.64 |
| 9 | Tallahassee, FL | $44,542 | $21.41 |
| 10 | Carson City, NV | $42,961 | $20.65 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $104,478 | $50 | - |
| 2 | Customer Leader | $100,858 | $48 | - |
| 3 | Customer Account Executive | $88,037 | $42 | - |
| 4 | Customer Liaison | $79,797 | $38 | - |
| 5 | Consumer Sales Associate | $77,940 | $37 | - |
| 6 | Customs Consultant | $74,362 | $36 | - |
| 7 | Customer Service Senior Associate | $74,096 | $36 | - |
| 8 | Customer Service Executive | $70,215 | $34 | - |
| 9 | Customer Care Executive | $68,677 | $33 | - |
| 10 | Customer Care Consultant | $68,220 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Solstice Benefits | $40,863 | $20 | - |
| 2 | Winston Benefits | $40,755 | $20 | - |
| 3 | ARGUS DENTAL PLAN | $40,751 | $20 | - |
| 4 | Unitedheath Group | $40,296 | $19 | 1 |
| 5 | MedCost | $40,015 | $19 | - |
| 6 | Empire BlueCross BlueShield | $39,988 | $19 | - |
| 7 | MedRisk | $39,979 | $19 | 3 |
| 8 | HealthPlan Services | $39,849 | $19 | - |
| 9 | Travel Guard | $39,673 | $19 | - |
| 10 | High Point Insurance | $39,525 | $19 | - |
| 11 | Wellpoint Insurance Services, Inc. | $39,508 | $19 | - |
| 12 | Pomco | $39,499 | $19 | - |
| 13 | Blue Cross Blue Shield of North Carolina | $39,497 | $19 | - |
| 14 | World Insurance Associates | $39,448 | $19 | 2 |
| 15 | Southern Farm Bureau Life Insurance | $39,148 | $19 | - |
| 16 | Blue Cross & Blue Shield of Mississippi | $39,015 | $19 | - |
| 17 | Blue Cross Blue Shield Of Montana | $38,907 | $19 | - |
| 18 | PacificSource Health Plans | $38,625 | $19 | - |
| 19 | CBCA | $38,283 | $18 | - |
| 20 | Blue Cross and Blue Shield of Kansas | $37,016 | $18 | 1 |