How To Become A Process Assistant: What It Is and Career Path

What is a process assistant and how to become one

Updated January 8, 2025

3 min read

Somewhere between customer support agents and administrative assistants, process assistants provide administrative support to business operations.

They see to it that orders are processed, and purchased items are delivered on time. They communicate with customers over the phone and via email, document company processes, and create reports, coordinate staff meetings, and create meeting minutes.

You will need to be able to prioritize your work when doing this job or, if that is not enough, handle several tasks at the same time. A thorough understanding of the workflow and production goals will also be necessary.

ScoreProcess AssistantUS Average

Salary

2.6

Avg. Salary $33,657

Avg. Salary $59,228

Stability level

6.0

Growth rate -8%

Growth rate 0.3%

Diversity

3.1

Race

American Indian and Alaska Native 0.73%

Asian 3.84%

Black or African American 9.31%

Hispanic or Latino 16.30%

Unknown 3.87%

White 65.95%

Gender

female 67.75%

male 32.25%

Age - 52

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52

Stress level

6.0

Stress level is manageable

7.1 - high

Complexity level

4.4

Complexity level is basic

7 - challenging

Work life balance

7.6

Work life balance is good

6.4 - fair

Key steps to become a process assistant

Explore process assistant education requirements

Most common process assistant degrees

Bachelor's

44.2 %

Associate

24.2 %

High School Diploma

18.1 %

Start to develop specific process assistant skills

Skills	Percentages
Customer Service	20.16%
Data Entry	14.04%
Computer System	8.64%
Office Equipment	6.66%
Problem Solve	5.13%

Complete relevant process assistant training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New process assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a process assistant based on U.S. Bureau of Labor Statistics data and data from real process assistant resumes.

Gain additional process assistant certifications

Process assistant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific process assistant certification, having one may help you stand out relative to other applicants.

The most common certifications for process assistants include Certified Nurse Assistant (CNA) and Medical Assistant.

More About Certifications

Research process assistant duties and responsibilities

Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
Learned how an IEP is developed and implement.
Process FHA, VA and conventional loans at Lancaster branch.
Assist management to prepare for the FDA and EMA audits.

Prepare your process assistant resume

When your background is strong enough, you can start writing your process assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a process assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable process assistant resume templates

Build a professional process assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your process assistant resume.