Processor jobs in Pawtucket, RI - 75 jobs

The HIS Processor II is responsible for the effective coordination, organization and accuracy of information and records of varying levels of complexity. Provides administrative support and coordination, primarily focused on supporting incoming telephone calls and performing medical records (both written and verbal ROI) responsibilities. Operates at a moderate to high level of independence and assists less experience team members. Functions as a content expert/resource leader/champion in HIS responsibilities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. **Primary Duties and Responsibilities** + Works in collaboration with the DFCI Longwood based Health Information Services staff to ensure Quality Control of all aspects of the electronic health record processing. + Will assist Longwood Health Information Services in its efforts to meet and/or exceed patient, physician and customer expectations at satellite location. + Reviews daily visit lists for correct data; checks all electronic charts for any missing documents or recent reports, scans any/all data into the electronic medical record. + Reviews daily listing information against existing records for accuracy and completeness, verifies demographics and makes corrections as necessary. + Sorts, files, and collates, medical records such as admission slips, lab and pathology reports, and clinical notes and scan all into EMR. + Obtains lost or missing records in accordance with established procedures. Communications with hospitals, IT departments, referring physicians, etc. + Manages existing paper charts, including scanning and sending to off-site storage facility. + Reviews and administers all consent forms, including mailing and scanning into charts. + Picks up and scans incoming paper data from the front desk and throughout clinic. + Manages both incoming and outgoing faxes. Takes corrective action as needed. + Provides general institute, disease, or program-specific information to callers/patients within the scope of knowledge and authority. + Ensures compliance with DFCI policies and procedures for electronic health information in EPIC. + Adheres to standard operating procedures and compliance requirements. + Enters telephone encounters in EPIC and routes to the appropriate provider, staff member, etc. + May assist with the document preparation for incoming FMLA, Disability, SSA Form requests. + Processes incoming and outgoing mail. + Perform other duties as requested. + Assists in training of new HIS staff + Supports patients with the completion of ROI's etc. + Works closely with the ONN's/providers supporting real time medical documentation needs. + Acts as a liaison with HIS Boston to ensure proper processing of medical records and legal requests. **Knowledge, Skills and Abilities** + Excellent communication, organizational skills, attention to detail, time management, and customer service skills + Ability to multitask + Excellent phone etiquette + PC proficiency + Knowledge of medical terminology is preferred + Able to quickly comprehend and implement new concepts or modifications to processes. + Ability to function as an integral member of a team + Ability to work cooperatively and communicate effectively with staff groups at various levels + Ability to effectively assist and provide training support for less experienced team members + Ability to work at a moderate to high level of independence and manage tasks of varying levels of complexity **Minimum Job Qualifications** + High School diploma required. High School Diploma/GED required, Associate or bachelor's degree preferred. + 3 years' experience working in a medical setting (Degree may substitute for experience). + Extensive knowledge of insurances needed to support patient disability, FMLA requests. **License/Certification/Registration Required:** None **Supervisory Responsibilities:** No **Patient Contact:** None At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $49,500.00 - $56,900.00

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking Able to respond appropriately to changes in direction or unexpected situations Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 600 South St W Unit 1 Location: USA HomeGoods Store 1175 Raynham MAThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Harr Toyota is seeking an energetic individual that can thrive in a fast paced environment. The ideal candidate will possess great communication skills, ability to multi-task, exceptional follow through, and must be a team player. Job Description: Reviews all customer information for accuracy Prepares and prints all legal documents for auto loans Interacts with customers to ensure proper explanation of documents Preparation of bank contracts and registration paperwork Follow up with financial sources to confirm funding Admin duties as needed Requirements: Detail-oriented Team player Nights and weekends required Job Type: Full-time Benefits: 401(k) Dental Insurance Employee Discount Health Insurance Life Insurance Paid Time Off Schedule: Monday to Friday Weekends

Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers. Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs. Through our supportive career, educational and family policies, we enable our employees to be their best. We respect the balance of work and leisure by offering flexible schedules and a 37.5 hour workweek. Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district. Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more! Qualifications We are located in Boston, but you can work from your home in this telecommuting position. You will be responsible for the fair and accurate disposition of the Company's most complex casualty claims through investigation, evaluation, and settlement or recommendation within the authority level granted by the Territorial Claim Manager. Duties Interprets and determines policy coverages under the personal lines and commercial lines classifications Investigates, analyzes, and evaluates liability and damages Develops and maintains case files that document all actions Establishes adequate and timely reserves in accordance with company guidelines Provides equitable evaluations and settlements through negotiations Directs and monitors defense counsel in the handling of cases in litigation, through conclusion by trial or settlement Identifies, investigates, and refers potential fraudulent claims to SIU Answers questions and resolves problems within established levels of authority Provides excellent customer service Assists in training and provides a resource to adjusters Performs other activities as required Qualifications College degree or commensurate casualty claims experience required 5+ years of experience handling MA auto bodily injury claims required Significant mediation and litigation experience required

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Contract Duration: 5 months Pay rate: $23/hr Primary responsibility is to prepare accurate legal documentation in accordance with Bank policies/procedures and to facilitate loan closings directly with the client and/or vendors, which includes routine to complex transactions. The role requires the individual to work with various vendors to perform due diligence (property appraisal, flood and hazard insurance, title, etc) to perfect the security interest in the various types of collateral pledged to the Bank by the borrower as security for a loan or line of credit. Key Metrics: Monthly Productivity Quality/Accuracy Timeliness/Cycle Time Client Satisfaction Risk Qualifications Required Skills: Bachelors Degree is preferred Financial Acumen (preferably with business lending, legal and risk) Strong Technical Skills - computer savvy, must be able to toggle across multiple systems Must be able to use Word and Excel Ability to multitask and prioritize competing requests - it's a fast paced environment Strong Customer Service and Communication Skills - lot of interaction with Client Managers Additional Information If you are interested, please feel free to contact me: Laidiza Gumera ************ *******************************

Title: Senior Commercial Loan Servicing Representative Department: Loan Servicing Reports to: Loan Servicing Officer Supervises: None Classification: Non-exempt Date Prepared: October 27, 2025 Summary / Objective The Senior Commercial Loan Servicing Representative responsibilities include performing a variety of loan servicing and processing activities in conformance with established bank policies, procedures and objectives. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Experience & Education Requirements: Bachelor's degree or equivalent lending experience Background in financial institution's real estate, commercial and/or consumer lending procedures Excellent understanding of lending procedures, Federal and State lending regulations Proven customer service skills Essential Job Functions: Responsible for booking and/or modifying commercial loans. This entails the ability to read and interpret promissory notes and modifications agreements to establish the proper schedules and data in the system that will reflect the contract with the member. Must be able to use sound judgment when selecting codes such as property type, account type, flags, etc. as each of these is critical to the system and reporting Perform a post-closing review of all new loans and amendments for compliance and accuracy, while working closely with the closing attorneys and relationship managers to ensure that all changes are completed, and loans are closed in compliance with the approval. Review legal documents for accuracy and completeness. Maintain, manage, and track all pending and outstanding loan documents, resolve exceptions and ensure that any missing or incorrect information is identified and promptly corrected Ensure collateral recording information is secure and maintained in the core banking system Monitor, maintain and update rate and payment change records as required. Send adjustment notices to customers and respond to any customer inquiries or concerns. May manually calculate daily interest rate and per diem rate for customer/lender/attorney. Review various reports to clear system errors and update loans as needed Research and resolve servicing issues in support of loan officers and customers within the scope of authority and expertise. Perform complex transactions, and loan payments, including but not limited to recalculating principal, interest and other payment information for accounts and performing escrow as necessary. Monitor real estate taxes, flood & hazard insurance, and other charges on secured properties Instruct vendors to impose forced-placed insurance coverage on acquired properties, ensure proper coverage, and pay premiums. Process commercial mortgage, commercial loan, and construction loan payoff requests from internal and external customers Prepare paid off documentation for the customer and/or attorney, releasing collateral liens Review various daily monitoring reports to ensure payments were processed correctly. Adhere to timelines and deadlines established based on client needs and department workflow. Perform other job-related duties as assigned by Managers(s). Qualifications Required knowledge, skills & abilities: Excellent knowledge of banking regulations and policies and procedures Knowledge of loan processing practices, methods and procedures Knowledge of Commercial, Real Estate and Consumer loan files and documents Excellent interpersonal, communication & computer skills Ability to apply critical thinking and problem-solving skills Ability to provide courteous, knowledgeable and professional customer service on the phone Ability to assume responsibility, display initiative, exercise good judgment and make and act upon decisions with minimal supervision. Ability to perform accurate data input into a variety of software; COCC, DNA preferred, yet not required Successful completion of in-house training programs or other approved training programs Compliance with BSA regulations as appropriate to the position Physical Demands and Work Environment: Ability to use standard equipment such as computers, phones, photocopiers Requires manual dexterity and sitting and standing for longer periods of time Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore, required.

Hiring Range: $21.06- $28.21 The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Prepares Closing Packages and issues Closing Disclosures for various Products offered throughout all Business Channels ensuring compliance with TRID regulations. Completes Wire Breakdown for Attorney ensuring funding is accurate. Reviews Closing Board pipeline regularly to monitor scheduled files and prioritizes based on Closing Dates/Times. Provides exceptional customer service for all internal and external customers. In addition this team member must create an atmosphere which facilitates the company's goals and decisions through mutual respect, honesty and consideration of others. ESSENTIAL DUTIES: Closing Packages: Complete closing screens in System Prepare closing packages Communicates with Closing Attorney Complete the Closing Checklist Communicates with Sales staff Complete Cure calculation Prepare the Wire Breakdown Review Closing Disclosures for accuracy, min investment, etc. Post-Closing Suspensions: Responds quickly to all Post-Closing notifications Prepares revised Closing Documents when necessary Assists Post Closing Department with questions regarding Closed Loan Files Departmental Support: Remains familiar with frequently changing investor guidelines and procedures Cross-trains and assists with other Team-related functions as necessary Maintains up-to-date procedures for all functions performed Performs other duties as requested. Must be flexible with schedule during peak volume/season. EDUCATION: High school diploma or general education degree (GED) or equivalent combination of education and experience Two to five years related experience and/or training KNOWLEDGE, SKILLS, AND ABILITIES: Provides courteous telephone support Communicates effectively with customers Excellent Internal / External customer relations skills Desire to work with the public focusing on meeting customer needs Is tolerant of others' delays due to uncontrollable circumstances Thinks before taking actions Ability to remain calm under pressure Ensure all policies are administered within ethical and legal standards to minimize litigation exposure Understands all aspects of job responsibilities Familiar with FHLMC, FNMA, FHA, VA, MASS Housing and NHHFA Housing Guidelines RI Housing & Construction Loans, USDA / State Housing programs Experienced in the Encompass platform software. Working Conditions: Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. The employee frequently is required to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. The employee is occasionally required to move about inside the office to access file cabinets, office machinery, etc. They also occasionally travel to locations outside of the facility, to attend meetings, trainings, events, and other business activities. The employee occasionally positions self to maintain or access files in file cabinets. The employee must have the ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The employee frequently observes details at close range (within a few feet of the observer). The employee must occasionally lift and/or move boxes or equipment up to 20 pounds across office for various needs. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Job DescriptionDescription: Loan Services Representative DEPARTMENT: Lending FUNCTION Under the general supervision of the Consumer Lending Manager and Loan Services Supervisor, performs a variety of duties related to the servicing of all consumer, business and mortgage loan products and provides collection support as needed. ESSENTIAL FUNCTIONS: Provide loan service support to all members. Resolve questions and complaints to resolve billing and payment discrepancies; recommend corrective action where appropriate. Review system reports daily, weekly, monthly or as instructed by the Loan Services Perform loan servicing functions to include: Review loan files for compliance with Credit Union policy and state and federal regulations. Prepare reports of exception items and maintenance issues and verify that corrective action has occurred as necessary. Maintain recorded documents and original loan notes. Verify proper entry of loan information in the Core System Remit and track all recording documents for perfecting collateral liens. Track homeowners and vehicle insurance policies through the applicable third parties Process Escrow payments for real estate taxes and conduct Escrow Analysis Maintains accurate records of collection activity on delinquent accounts, including all action taken, record dates, times and synopsis of discussions. Assist with administering the Credit Union's overdraft program. Support collection efforts to include: Maintain accurate records of collection activity on delinquent and charged off share and loan accounts, including all action taken, record dates, times, and synopsis of discussions. Review mail log to verify receipt of promised amounts. Send and record evidence of collection notices and letters sent to debtors. Process collection payments and recovery amounts. Process repossessions and foreclosure. Prepare collection and overdraft reports as instructed. Complies with all applicable federal, state and local regulations. Maintain job knowledge and skill level needed to meet the requirements of the position ADDITIONAL RESPONSIBILITIES Perform all other necessary duties, as required for Loan Services Assist in any area of the Loan Services Department as required by the Loan Services Supervisor or Consumer Lending Manager. Maintains a required level of quality and quantity of work. Works within procedural limits of position. Ensure credit union confidentiality. Participate in educational conferences, seminars and workshops to maintain knowledge of federal and state rules and regulations PHYSICAL DEMANDS: Hand dexterity required to operate computer terminal and/or related equipment. Eye coordination required to operate computer/teller terminal. Sitting at desk or computer workstation for periods of time. Travels to Credit Union facilities/locations as required. Bending and stretching in work area. Speak and listen to members and explain credit union services. This position description covers the more prominent duties performed, and is not limited to other work duties that may be assigned. Requirements:

Actual compensation for this role is commensurate with experience, skill set, and other qualifications. East Cambridge Savings Bank's Lending Division is actively recruiting for a Senior Loan Processor. Function : Under the general direction of the Retail Lending Manager, perform a variety of clerical and administrative tasks in connection with the processing of Mortgage and Consumer loans. We are looking for a candidate with: Knowledge of loan processing policies and procedures Knowledge of investor guidelines and conventional loans preferred Minimum of 3 years mortgage processing experience Must have excellent organizational, analytical, mathematical and problem-solving skills Good verbal and written communication skills Must become a registered MLO in accordance with the S.A.F.E. Act Working knowledge of Microsoft Word and Excel Experience with Encompass preferred Essential Job Functions : Prepare application disposition correspondence including commitment letters, adverse action notices and corresponding appeal information; maintain status of all applications for accurate preparation of Pipeline Report; receives and transmits applicant's commitment to conveyancing attorney. Responsible for compilation, organization and verification of application data including customer documentation required by statute and underwriting data (VOE, VOD and credit reports). Order appraisal reports and subsequent reviews and follow up on documentation for file to ensure receipt, requesting missing information. Identify mortgage loan application and documentation problems by highlighting deficiencies and notifying Underwriter and Manager. Analyze applicant's financial status, credit and property evaluation to determine feasibility of granting unsecured and secured loans. Prepare and submit completed loan application to Underwriter and Retail Lending Manager for approval recommendation. Order title work from attorneys and follow up to ensure order is completed in a timely manner. Review title work once received to review for deficiencies such as second liens, encroachments, etc. In the absence of the Residential Loan Officer assist the customer with questions regarding the loan application, terms of the loan and product information. Serve as liaison with customers, brokers and attorneys to resolve problems and to ensure that all documentation is accurate and complete. Prepare and monitor files for Quality Control audit function; obtain corrected or revised documentation from customers and attorneys to complete files as necessary. Communicate closing contingencies to customer, managers, and Residential Loan Officers. Coordinate and arrange closing with all affiliated parties. Keep abreast of residential and consumer loan products. Ensure approvals fall within established lending guidelines. Comply fully with all federal, state and local laws and regulations, policies and procedures, including but not limited to the S.A.F.E. Act and its registration, renewal and updating requirements. Keep abreast of all loan underwriting, processing and closing tasks and assist as necessary to maintain smooth and effective workflow. Supportive Functions: Perform all related lending tasks and special projects as may be required or assigned. Contact our Human Resources Division or visit ******************** for more details and to apply. Or submit your resume to: Email: **************** Fax: ************ Phone: ************ East Cambridge Savings Bank, Attn: Human Resources 344 Cambridge Street Cambridge, MA 02141 East Cambridge Savings Bank is an Equal Opportunity Employer/Disabled/Veterans

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: Exceptional mortgage processor sought to support a high-performing origination team. Competitive compensation structure with significant bonus potential-six-figure total income achievable. The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. Job Responsibilities: Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting. Assemble the complete loan package in proper order for underwriting. Verify all required documentation (pre-underwrite) in the file. Complete the required loan checklist. Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting. Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. Verify that vendor orders are complete, invoices are received and in the applicant's E-file. Manage pipeline by completing and submitting reports within allotted turn-around times. Assist set-up of loans. Document all communication related to the loan application in the conversation log. Train and assist supervision of new Loan Processors and other processing personnel. Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors. Available to work varying hours and overtime if needed. Qualifications and Skills: High School Diploma or equivalent. 2+ years of residential mortgage processing experience. Experience with Encompass. Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. Knowledge of DU, LP, Microsoft Office, and Windows. Excellent math and analytical skills. Excellent communication skills. Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $25.00-$28.00 Bonus: Bonus Eligible if applicable The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Role: Responsible for loan payment processing and administration; reconciliation; administration of insurances, and communication with members on open loans. Essential Functions & Responsibilities: Maintains mortgage information including payment postings, updating member information, processing payoffs, curtailments, monthly billing statements, adjustments, account research, etc. Maintains knowledge and understanding of regulatory guidance. Ensures compliance with policy and procedure. Answers telephone enquiries from members on routine inquiries regarding payoffs, change of owner, note modifications, beneficiaries and other details of existing loans. Prepares and performs monthly and quarterly escrow disbursements. Conducts escrow analysis. Researches and answers inquiries on escrow accounts. Acts as liaison with servicing vendors. Responsible for monthly interest rate adjustments. Ensure notices are accurate and sent out in a timely manner. Answers all inquiries related from members and staff. Processes secondary market sales of mortgage loans. Ensures compliance with Credit Union policy and procedure. Conducts annual HELOC reviews, ensuring compliance with policy and procedure. Prepare routine letters to members. Prepare reports as directed and assist in preparation for audits. Performs other job related duties as assigned. Knowledge and Skills: Experience One year to three years of similar or related experience. Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills Microsoft Office proficiency, excellent communication skills. Physical Requirements General requirements: Full upper extremity range of motion Full lower extremity range of motion Continuous: Hearing, talking, sitting Frequent: Standing, use hands and fingers to handle or feel Occasional: Walking, reaching with hands and arms, stooping and crouching Work Environment The above information on this position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assign to this job. Job descriptions are not intended as and do not create employment contracts. Taunton Federal Credit Union maintains its status as an at-will employer. Employment is not for any specific time and may be terminated at will, without notice, at any time with or without cause. Employees may also resign at any time.

Job Description * Primary Function: Under the supervision of the Department Manager, processes consumer loans on a timely and accurate basis and provides a consistently high level of quality service to members and potential members in the lending process. Prepares, analyzes, processes, and documents all required forms and documentation for consumer loan products. Provides member and departmental support for all aspects of consumer loan and consumer loan servicing within the Credit Union. Handles all member transactions with complete discretion and confidentiality. This is a Mid-Level position. Essential Duties and Responsibilities: Coordinates with consumer loan applicants in person, by phone and/or electronically and assists member in providing information, answering questions, and completing loan application. Ensures that all members and potential members feel welcomed to the Credit Union and are supported professionally in the process. Requests and reviews all required information and documentation to secure a consumer loan and researches discrepancies. Interviews and originates potential consumer loan applicants for approval and/or denial. Answers questions for members throughout the process. Explains the loan process to include loan options, insurance required on Credit Union loan products, loan policies, interest rates, payoffs, etc. Prepares credit investigation and verification for related applications. Verifies contents and completion of approved loan folders and inputs on the computer system. Maintains a filling system and procedures to monitor that the required documentation is received in a timely manner and maintained appropriately and according to policies and procedures. Closes approved loans; completes all necessary loan documents to close the file; and prepares payroll designation and all other related documents to bring to completion. Processes daily mail payments for consumer loans, when assigned. Informs members of Credit Union products and services, explaining features and benefits; cross-sells products and services when appropriate and within scope of responsibility. Functions as needed to positions within the Loan Origination/Servicing Department as required. Cross-trains and performs all positions within the Loan Department. Responsible to maintain and control lending file folders. Coordinates documentation and maintains up-to-date files. Provides backup support for Lending Reception desk and related department mailings. Attends training sessions upon request. Adheres to the anti-money laundering policy and the Bank Secrecy laws. Assumes other duties as new products, services, or technology are introduced. Note: The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required. Knowledge, Skills, and Experience Required: Professional and pleasant interpersonal and communication skills are essential for servicing Credit Union members and projecting a positive image as representative for the Credit Union. General knowledge of all Credit Union products and services as well as credit procedures (required). Requires education equivalent to a four-year high school education. Proficiency with computer software applications including Word and system applications is required. Two years of experience in a bank, Credit Union, or mortgage company (required). Position requires the ability to read and understand oral and written instructions. Requires the ability to effectively communicate with members or employees and to solve day-to-day problems involving several variables in standard situations. Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest). Disclaimer: The above information on this position has been designed to indicate the general nature and level of work performed by employees within its classification. It is not designated to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job Posted by ApplicantPro

Full-time Description Job Title: Loan Servicing Specialist Reports To: AVP, Loan Servicing About us: Naveo is a not-for-profit financial institution (with locations in Somerville and Cambridge) focused on serving our members as partners, guiding them towards their financial goals. We embrace their personalities, cultures, and ambitions, tailoring our services to fit their needs and creating a financial plan that matches up with their current and future goals. At Naveo, it's your journey. About the role: Responsibilities include: Input new loans from Encompass into loan service systems, establishes complete digital and physical files and accurate records. Maintains current and accurate daily loan reports (loan maintenance and payoff reports) from COCC Synergy. Responds to member inquiries, resolves problems, and escalates any problem or concerns to management. Handles Automated Credit Dispute Verifications (ACDV) in compliance with Fair Credit Reporting Act (FCRA) responses through E-Oscar system. Acts as liaison between Collateral Protection Provider and CU to ensure proper insurance coverage as required. Ensure timely follow-up of lien perfection at Registry of Motor Vehicles (RMV) or Registry of Deeds using Vintek. Processes Consumer, Mortgage and Commercial paid loans and the release of all documents. Maintain vendor relationships and reporting for State National vendor. Processes escrow disbursements (Real Estate Taxes, Insurance, PMI, etc.) Reviews real estate delinquency reports and resolves delinquencies. Prepares all investor loan and sold participation loan reports monthly. Prepares necessary discharge documents in a timely fashion for paid-in-full loans. Prepares monthly credit committee reports package such as monthly list of new loans, credit quality, portfolio breakdown, etc. Reviews daily reports and daily general ledgers for any discrepancies in loan reporting or loan booking transactions. Reviews loan denials and withdrawals for completeness and accuracy to report in the monthly credit committee package. Retains a working knowledge of all credit union services and support tools relative to the lending area. Our ideal candidate looks like: Education/Experience: · Associates degree preferred. · Minimum of 2 years related experience and/or training. · Excel/PowerPoint proficient. · Portuguese and/or Spanish language skills preferred. Compensation disclosure: Pay within the range posted will be commensurate with the applicant's experience and qualifications for the role. $21.00 - $25.00/hr. Have some of the above skills or qualifications, but not others? Contact us and let us know why you think you'd be a fit. MORE ABOUT US: Our team is made up of experienced and dedicated employees seeking to make an impact in the communities we serve by supporting our local economy, small businesses and community organizations. Interested in bringing value to our members and neighbors? Seeking to develop your skills? You might be a fit for one of our openings. Naveo Credit Union, formerly Cambridge Portuguese Credit Union, was incorporated in 1928 by members of the Portuguese-American community as a place for their community to grow their savings with confidence and borrow money at low rates. In 2014, we changed our name to Naveo Credit Union to complement the changing demographics of the area -- we welcome everyone in the community to become a member. We are socially responsible, supporting local non-profit organizations that serve our membership. Naveo is an equal opportunity employer that values diversity. We do not discriminate based on perceived or actual race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability. Naveo is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment and activities.

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence. Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step. At Safety Insurance, we don't just offer jobs - we offer careers that are challenging, fulfilling, and designed to grow with you. Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That's why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek. Conveniently located in the heart of Boston's financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city. Safety's benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes: 3 weeks accrued paid time off + 11 paid holidays per year Health insurance (medical, dental, vision) Annual 401(k) Employer Contribution (up to 8% of your base salary) 100% tuition reimbursement Free on-site fitness center Complimentary coffee and breakfast service Hybrid work schedules Working Advantage Discount Program Employee Assistance Program …and much more! Join Safety Insurance and discover a career that's built to support your success - both personally and professionally. Qualifications Responsible for the fair and accurate disposition of property claims by determining coverage, applying policy terms and conditions, determining damages, and negotiating settlements Duties Coordinates the investigation and settlement of large and/or complex homeowners and commercial claims assigned to independent adjusters. Determines the likely cause of loss and damages of large losses according to company guidelines Monitors the submission of supporting claim information from the independent adjusters, vendors, experts, and attorneys Reviews the policy to determine coverage and issues denials when appropriate Reviews reports and estimates for accuracy and approves settlement requests from independent adjusters Provides periodic reports and authority request to management Issues claim settlement checks Coordinates the investigation and disposal of salvage Investigates and prepares claims for subrogation recovery Maintains current diary on all claims Reviews independent adjusters' reports and estimates for accuracy Attends mediations, reference hearings and trials as company representative Performs other activities as directed Qualifications College degree or commensurate insurance experience required CPCU and/or AIC preferred Ability to work independently to resolve large and/or complex property claims. 5+ years of experience settling first party homeowners' & commercial claims required Experience using an automated claim system required

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Contract Duration: 5 months Pay rate: $23/hr Primary responsibility is to prepare accurate legal documentation in accordance with Bank policies/procedures and to facilitate loan closings directly with the client and/or vendors, which includes routine to complex transactions. The role requires the individual to work with various vendors to perform due diligence (property appraisal, flood and hazard insurance, title, etc) to perfect the security interest in the various types of collateral pledged to the Bank by the borrower as security for a loan or line of credit. Key Metrics: Monthly Productivity Quality/Accuracy Timeliness/Cycle Time Client Satisfaction Risk Qualifications Required Skills: Bachelors Degree is preferred Financial Acumen (preferably with business lending, legal and risk) Strong Technical Skills - computer savvy, must be able to toggle across multiple systems Must be able to use Word and Excel Ability to multitask and prioritize competing requests - it's a fast paced environment Strong Customer Service and Communication Skills - lot of interaction with Client Managers Additional Information If you are interested, please feel free to contact me: Laidiza Gumera ************ *******************************

Full-time Description Loan Services Representative DEPARTMENT: Lending FUNCTION Under the general supervision of the Consumer Lending Manager and Loan Services Supervisor, performs a variety of duties related to the servicing of all consumer, business and mortgage loan products and provides collection support as needed. ESSENTIAL FUNCTIONS: Provide loan service support to all members. Resolve questions and complaints to resolve billing and payment discrepancies; recommend corrective action where appropriate. Review system reports daily, weekly, monthly or as instructed by the Loan Services Perform loan servicing functions to include: Review loan files for compliance with Credit Union policy and state and federal regulations. Prepare reports of exception items and maintenance issues and verify that corrective action has occurred as necessary. Maintain recorded documents and original loan notes. Verify proper entry of loan information in the Core System Remit and track all recording documents for perfecting collateral liens. Track homeowners and vehicle insurance policies through the applicable third parties Process Escrow payments for real estate taxes and conduct Escrow Analysis Maintains accurate records of collection activity on delinquent accounts, including all action taken, record dates, times and synopsis of discussions. Assist with administering the Credit Union's overdraft program. Support collection efforts to include: Maintain accurate records of collection activity on delinquent and charged off share and loan accounts, including all action taken, record dates, times, and synopsis of discussions. Review mail log to verify receipt of promised amounts. Send and record evidence of collection notices and letters sent to debtors. Process collection payments and recovery amounts. Process repossessions and foreclosure. Prepare collection and overdraft reports as instructed. Complies with all applicable federal, state and local regulations. Maintain job knowledge and skill level needed to meet the requirements of the position ADDITIONAL RESPONSIBILITIES Perform all other necessary duties, as required for Loan Services Assist in any area of the Loan Services Department as required by the Loan Services Supervisor or Consumer Lending Manager. Maintains a required level of quality and quantity of work. Works within procedural limits of position. Ensure credit union confidentiality. Participate in educational conferences, seminars and workshops to maintain knowledge of federal and state rules and regulations PHYSICAL DEMANDS: Hand dexterity required to operate computer terminal and/or related equipment. Eye coordination required to operate computer/teller terminal. Sitting at desk or computer workstation for periods of time. Travels to Credit Union facilities/locations as required. Bending and stretching in work area. Speak and listen to members and explain credit union services. This position description covers the more prominent duties performed, and is not limited to other work duties that may be assigned.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: Exceptional mortgage processor sought to support a high-performing origination team. Competitive compensation structure with significant bonus potential-six-figure total income achievable. The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. Job Responsibilities: * Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting. * Assemble the complete loan package in proper order for underwriting. * Verify all required documentation (pre-underwrite) in the file. * Complete the required loan checklist. * Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting. * Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. * Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. * Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. * Verify that vendor orders are complete, invoices are received and in the applicant's E-file. * Manage pipeline by completing and submitting reports within allotted turn-around times. * Assist set-up of loans. * Document all communication related to the loan application in the conversation log. * Train and assist supervision of new Loan Processors and other processing personnel. * Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors. * Available to work varying hours and overtime if needed. Qualifications and Skills: * High School Diploma or equivalent. * 2+ years of residential mortgage processing experience. * Experience with Encompass. * Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. * Knowledge of DU, LP, Microsoft Office, and Windows. * Excellent math and analytical skills. * Excellent communication skills. * Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: * Hourly Rate: $25.00-$28.00 * Bonus: Bonus Eligible if applicable * The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

* Primary Function: Under the supervision of the Department Manager, processes consumer loans on a timely and accurate basis and provides a consistently high level of quality service to members and potential members in the lending process. Prepares, analyzes, processes, and documents all required forms and documentation for consumer loan products. Provides member and departmental support for all aspects of consumer loan and consumer loan servicing within the Credit Union. Handles all member transactions with complete discretion and confidentiality. This is a Mid-Level position. Essential Duties and Responsibilities: * Coordinates with consumer loan applicants in person, by phone and/or electronically and assists member in providing information, answering questions, and completing loan application. * Ensures that all members and potential members feel welcomed to the Credit Union and are supported professionally in the process. * Requests and reviews all required information and documentation to secure a consumer loan and researches discrepancies. * Interviews and originates potential consumer loan applicants for approval and/or denial. * Answers questions for members throughout the process. Explains the loan process to include loan options, insurance required on Credit Union loan products, loan policies, interest rates, payoffs, etc. * Prepares credit investigation and verification for related applications. * Verifies contents and completion of approved loan folders and inputs on the computer system. * Maintains a filling system and procedures to monitor that the required documentation is received in a timely manner and maintained appropriately and according to policies and procedures. * Closes approved loans; completes all necessary loan documents to close the file; and prepares payroll designation and all other related documents to bring to completion. * Processes daily mail payments for consumer loans, when assigned. * Informs members of Credit Union products and services, explaining features and benefits; cross-sells products and services when appropriate and within scope of responsibility. * Functions as needed to positions within the Loan Origination/Servicing Department as required. * Cross-trains and performs all positions within the Loan Department. * Responsible to maintain and control lending file folders. * Coordinates documentation and maintains up-to-date files. * Provides backup support for Lending Reception desk and related department mailings. * Attends training sessions upon request. * Adheres to the anti-money laundering policy and the Bank Secrecy laws. * Assumes other duties as new products, services, or technology are introduced. Note: The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required. Knowledge, Skills, and Experience Required: * Professional and pleasant interpersonal and communication skills are essential for servicing Credit Union members and projecting a positive image as representative for the Credit Union. * General knowledge of all Credit Union products and services as well as credit procedures (required). * Requires education equivalent to a four-year high school education. Proficiency with computer software applications including Word and system applications is required. * Two years of experience in a bank, Credit Union, or mortgage company (required). * Position requires the ability to read and understand oral and written instructions. Requires the ability to effectively communicate with members or employees and to solve day-to-day problems involving several variables in standard situations. * Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest). Disclaimer: The above information on this position has been designed to indicate the general nature and level of work performed by employees within its classification. It is not designated to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Title: Loan Servicing Specialist Reports To: AVP, Loan Servicing About us: Naveo is a not-for-profit financial institution (with locations in Somerville and Cambridge) focused on serving our members as partners, guiding them towards their financial goals. We embrace their personalities, cultures, and ambitions, tailoring our services to fit their needs and creating a financial plan that matches up with their current and future goals. At Naveo, it's your journey. About the role: Responsibilities include: * Input new loans from Encompass into loan service systems, establishes complete digital and physical files and accurate records. * Maintains current and accurate daily loan reports (loan maintenance and payoff reports) from COCC Synergy. * Responds to member inquiries, resolves problems, and escalates any problem or concerns to management. * Handles Automated Credit Dispute Verifications (ACDV) in compliance with Fair Credit Reporting Act (FCRA) responses through E-Oscar system. * Acts as liaison between Collateral Protection Provider and CU to ensure proper insurance coverage as required. * Ensure timely follow-up of lien perfection at Registry of Motor Vehicles (RMV) or Registry of Deeds using Vintek. * Processes Consumer, Mortgage and Commercial paid loans and the release of all documents. * Maintain vendor relationships and reporting for State National vendor. * Processes escrow disbursements (Real Estate Taxes, Insurance, PMI, etc.) * Reviews real estate delinquency reports and resolves delinquencies. * Prepares all investor loan and sold participation loan reports monthly. * Prepares necessary discharge documents in a timely fashion for paid-in-full loans. * Prepares monthly credit committee reports package such as monthly list of new loans, credit quality, portfolio breakdown, etc. * Reviews daily reports and daily general ledgers for any discrepancies in loan reporting or loan booking transactions. * Reviews loan denials and withdrawals for completeness and accuracy to report in the monthly credit committee package. * Retains a working knowledge of all credit union services and support tools relative to the lending area. Our ideal candidate looks like: Education/Experience: * Associates degree preferred. * Minimum of 2 years related experience and/or training. * Excel/PowerPoint proficient. * Portuguese and/or Spanish language skills preferred. Compensation disclosure: Pay within the range posted will be commensurate with the applicant's experience and qualifications for the role. $21.00 - $25.00/hr. Have some of the above skills or qualifications, but not others? Contact us and let us know why you think you'd be a fit. MORE ABOUT US: Our team is made up of experienced and dedicated employees seeking to make an impact in the communities we serve by supporting our local economy, small businesses and community organizations. Interested in bringing value to our members and neighbors? Seeking to develop your skills? You might be a fit for one of our openings. Naveo Credit Union, formerly Cambridge Portuguese Credit Union, was incorporated in 1928 by members of the Portuguese-American community as a place for their community to grow their savings with confidence and borrow money at low rates. In 2014, we changed our name to Naveo Credit Union to complement the changing demographics of the area -- we welcome everyone in the community to become a member. We are socially responsible, supporting local non-profit organizations that serve our membership. Naveo is an equal opportunity employer that values diversity. We do not discriminate based on perceived or actual race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability. Naveo is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment and activities.