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Program trainer skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Jaunelle Celaire,

Edwin Garro

Below we've compiled a list of the most critical program trainer skills. We ranked the top skills for program trainers based on the percentage of resumes they appeared on. For example, 14.8% of program trainer resumes contained work ethic as a skill. Continue reading to find out what skills a program trainer needs to be successful in the workplace.

15 program trainer skills for your resume and career

1. Work Ethic

Here's how program trainers use work ethic:

Developed occupational workshops on work ethics and performance.
Identified and assessed the participants' skills, interests, work values, strengths, weaknesses, and work ethics.

2. PowerPoint

Here's how program trainers use powerpoint:

Go over a PowerPoint presentation with New Hires and Trainer.
Experience with Microsoft systems, including Excel and PowerPoint.

3. On-The-Job Training

Here's how program trainers use on-the-job training:

Received on-the-job training in customer service excellence and cash handling while working at the Pac Tower Caf .
Trained and managed 12 individuals with limitations with on-the-job training skills and achieved significant improvements in their productivity.

4. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how program trainers use professional development:

Facilitated professional development training for second year teachers.
Present professional development in 1-1 and small group settings.

5. Training Classes

A training class is a series of classes/lessons designed to impart skills and knowledge for a specific job or activity or to develop skills and knowledge or fitness to specific useful skills in oneself or others. There are a variety of benefits for the trainee, including improved self-esteem, motivation, and confidence, acquiring a new skill or qualification, updating skills, and keeping in touch with new developments in the field.

Here's how program trainers use training classes:

Conducted job training classes for new employees teaching principles, techniques, procedures and methods of At&T U- Verse.
Facilitated training classes for new hires, and conducted refresher classes.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how program trainers use customer service:

Conducted quality assurance testing for proprietary file management and customer service management systems which improved the user experience across departments.
Provided excellent customer service in a fast-paced, detail-oriented, high demand environment.

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7. Training Sessions

Here's how program trainers use training sessions:

Design and deliver training sessions on website functionality and implementation.
Coordinate conferences and training sessions related training application events.

8. Management Training

Here's how program trainers use management training:

Selected for the Leadership Development Program - management training program -taking ongoing training seminars to develop my coaching and administrative skills.
Participated in Account Management Training Program.

9. Training Curriculum

Here's how program trainers use training curriculum:

Developed integrated treatment plans & delivered the training curriculum.
Tailored training curriculum to unique learning styles and personality types to fit multiple adult learners.

10. Learning Techniques

Here's how program trainers use learning techniques:

Utilized effective presentation skills including creative training techniques and adult/accelerated learning techniques.
Utilize adult/accelerated learning techniques; teach classes for the DirecTV Project.

11. Facilitation

Here's how program trainers use facilitation:

Led project management, curriculum writing and pilot facilitation in collaboration with advisory team.
Participated in AECOM training - Presentation skills, Presentation facilitation and other subjects.

12. Training Materials

Here's how program trainers use training materials:

Prepared training materials for various delivery methods, including facilitator led lectures and class discussions.
Experienced in presentation of training materials and facilitating course.

13. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how program trainers use medicare:

Served insurance members with complete and accurate information regarding Medicare, Medicaid and insurance coverage benefits.
Assisted Medicare beneficiaries with eligibility questions, coverage and claim issues.

14. Blended Learning

Here's how program trainers use blended learning:

Collaborated with external subject matter experts to develop blended learning solutions.
Design, develop, and conduct blended learning solutions for on-demand learning with valid and reliable assessments and streamlined record keeping.

15. Commercial Banking

Here's how program trainers use commercial banking:

Acquired a thorough knowledge of the commercial banking industry.

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What skills help Program Trainers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What program trainer skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Leadership - the world needs more of these; the ability to lead, craft and grow. Digital literacy - this world is definitely turning digital and virtual is the new trend. Emotional intelligence - there is a vast number of personalities in our world today; individuals grow and it is our job to stay emotionally connected, so we can operate more effectively.

What type of skills will young program trainers need?

Edwin Garro

ASQ Board of Directors, ASQ Fellow & CEO, PXS, Performance Excellence Solution, ASQ

New graduates will need to bring a combination of soft skills and hard skills to the job market. These are times of uncertainty, and the job market needs new professionals who can embrace uncertainty daily. Attributes such as curiosity, creativity, and good communications are so important that the market begs for people who can enjoy a good challenge, come with a unique solution, and communicate a result in a clear way.

Additionally, respect for all people and humility. New graduates should enter the job market willing to know, understand and accept their peers, bosses, and employees (if they start their careers as new managers or supervisors), and that requires a lot of real listening, an open mind, and "not knowing."

For hard skills, technology is a big part of any profession these times. The required skills are way more than simply a passive use of technology, so being good in apps, specialized software, and hardware is just not enough. New professionals do need to know how to speak with algorithms and to write software code; sooner or later, the ability to write even a small piece of code will come in very handy.

What technical skills for a program trainer stand out to employers?

Maria Salazar Ph.D.

Professor, University of Denver

Technical skills that stand out to employers in the education sector during and after the time of COVID include interpersonal skills, ability to navigate change and challenges, and commitment to educational equity. Interacting with colleagues, students, and families online is challenging. This requires a set of interpersonal skills that involve a tolerance for uncertainty, risk-taking, creativity, and innovation. The ability to navigate change and challenges is essential during uncertain times. In schools, the landscape is alway changing, and more so in a global pandemic.

It is important to foster a growth-mindset in oneself, and also in one's school community. Employers are also looking for a commitment to educational equity. With emerging consciousness of racial inequality and the need for systems that promote racial justice, employers want to hire people who are culturally competent and can move beyond statements of the value of diversity, to the enactment of educational environments that promote equity for those who are marginalized. This skill set includes: cross-cultural communication, culturally responsive teaching, and strength-based practices.

Do you want to know more?

List of program trainer skills to add to your resume

The most important skills for a program trainer resume and required skills for a program trainer to have include:

Work Ethic
PowerPoint
On-The-Job Training
Professional Development
Training Classes
Customer Service
Training Sessions
Management Training
Training Curriculum
Learning Techniques
Facilitation
Training Materials

Medicare
Blended Learning
Commercial Banking
CPR
Direct Care
Developmental Disabilities
Front Desk
Administrative Tasks
Applied Behavior Analysis
Financial Analysis
Medicaid
Direct Supervision

Training Courses
Education Programs
Intellectual Disabilities
Various Training
Windows
HR
Continuous Improvement
Client Programs
Depth Training
Product Knowledge
Led Training
PST

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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