PSI Services jobs in Arlington, VA - 20 jobs

**Title:** Test Development Specialist **Salary:** $91K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Development Specialist is responsible for the full cycle of development for Licensure Examinations which adhere to the requirements detailed in each client's contract and industry practices. This position is client facing and includes content development and psychometric analysis responsibilities. This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel (up to 25%) required for meetings, events and workshops. **Role Responsibilities** - Performs assignments related to the construction, maintenance and validation of licensure and certification tests. - Designs and conducts job analysis studies, including surveys and focus groups. - Develops and updates test content specifications. - Develops and reviews test items for written and/or performance exams. - Facilitates item and exam development committee meetings and training sessions being conducted on-site or virtually. - Conducts statistical analyses of items, constructs examinations, and evaluates exams post-launch. - Facilitates standard setting workshops and studies. - Conducts pre-equating or post-equating analyses as needed. - Writes technical reports related to examination development, performance, and maintenance. - Manages portfolio of client projects to ensure deliverables are completed according to quality standards and project timelines. - Consults with clients regarding test development methods and best practices. - Provides client-facing documentation to report activities related to test development and psychometric evaluation. - Performs operational projects and research studies. - Proposes and presents at professional conferences and conducts research for publications. **Knowledge, Skills and Experience Requirements** - Education to Master's degree level (Ph.D. desirable) in I/O psychology, measurement, education or other assessment related area. - 3 or more years' experience in professional test development is ideal. - Testing experience in Certification and/or Licensure industry preferred. - Training and experience in the use of psychometrics preferred. - Experience in managing multiple project assignments, timelines and deliverables desirable. - Proficiency with Microsoft Office applications. - Knowledge of SAS, SPSS and/or SQL preferred. **Benefits** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

at Whaley Foodservice ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details: Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Required Education | Experience Three years of experience in commercial kitchen repair and or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

at Whaley Foodservice ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $17.00 - 21.00 /hour* WE OFFER: Competitive Salary & On-call Pay Company Vehicle & Cell Phone Uniforms Provided Meters & Test Equipment Continuing Education Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability Long-Term Disability Insurance (company paid) Life Insurance (company paid) Enjoy the benefits of our Town Shares Program - share in our company's success! MAJOR RESPONSIBILITIES: Preventive maintenance of gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment. Complete required paperwork for every job (parts order, work order, timesheet) on a timely basis. Communicate professionally with customer regarding required repairs and status. Use proper tools for repair, including hand tools and power tools. Monitor truck stock to insure required parts are stocked on vehicle. Maintain service vehicle, tools and uniforms. SKILLS, ABILITIES AND OTHER REQUIREMENTS: Hands-on electrical and mechanical experience. Ability to work independently If expected to work in refrigeration - hands-on work experience and necessary certifications or licensing as required by state. High level of accuracy. Strong attention to detail. Good interpersonal and communication skills.* * Ability to independently.* * Good driving record.* WORKING/ENVIRONMENTAL CONDITIONS: Work flexible hours and or overnight/weekends to meet customer needs. Regularly lift and/or move up to 50 lbs; frequently lift and/or move up to 100 lbs; and occasionally lift and/or move more than 100 lbs with assistance. Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders. Extensive daily travel to work site location with possible weekend and night assignments. Exposure to hot grease from fryers. Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.). MINIMUM QUALIFICATIONS: Must be at least 18 years of age. Completion of a satisfactory background check and drug screening is required. Valid Driver's License and driving record that aligns with our safety standards. COME HOME TO WHALEY!! Visit the Whaley career site to find your place to grow. ********************************* Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Title:** Bid Manager **Salary:** Up to $100K annually + bonus **About PSI** Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience. We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together. What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations. **About the Role** The Bid Manager is the engine behind the proposal process - driving execution, maintaining momentum, and ensuring every element stays aligned from kickoff through submission. This role owns the proposal timeline, manages resources and task flow, and steers cross-functional collaboration to meet deadlines with precision. Bid Managers partner closely with Proposal Writers, who shape the narrative and craft client focused messaging. Together, they combine structure and storytelling to produce proposals that are compliant, strategic, and compelling. Success in this role requires the ability to manage multiple proposals at once (often at different stages) while staying organized, curious, and adaptable. The Bid Manager must be comfortable learning a complex industry, asking questions to build knowledge, and working independently to fill gaps and move work forward. While the primary focus is on coordination and communication, the Bid Manager may occasionally lead a full proposal effort during peak workloads. This flexibility allows the team to scale effectively and ensures all proposals benefit from diverse strengths and shared ownership. This is a full-time, permanent position with flexible hours Monday-Friday. While the role can be performed remotely, occasional travel may be required. **Role Responsibilities** **Project & Workflow Management** - Develop and maintain the overall proposal project plan, timelines, and deliverables. - Coordinate kick-off meetings, strategy sessions, reviews, and QC checkpoints. - Track proposal pipeline, submission status, win/loss feedback, and reporting metrics. - Manage multiple concurrent bids, each with their own timelines, requirements, and stakeholders. - May independently manage a full proposal lifecycle (e.g., planning, writing, submission) when needed to support bandwidth across the team. **Process & Compliance Oversight** - Utilize proposal tools and automation systems (e.g., RFP software, AI content tools). - Maintain version control and brand compliance for deliverables. - Ensure RFP requirements and compliance matrices are captured and met. - Monitor adherence to process governance, document standards, and timelines. **Team & Stakeholder Coordination** - Distribute proposal forms and templates to SMEs and support the development of content when needed. - Collaborate closely with Proposal Writers to ensure they have the timeline, context, inputs, and SME insights needed to craft strategic, client-focused responses. - Serve as a central point of contact for scheduling and coordination. - Support Proposal Writers by conducting reviews (e.g., early-stage redlines) to check for compliance and strategic positioning. **Communication & Information Flow** - Review past proposal submissions, client background, and competitor positioning-and bring forward relevant insights to help Proposal Writers craft strategically aligned, client-aware responses. - Take detailed, organized notes during meetings and interviews, ensuring all action items and inputs are accurately captured. - Conduct SME interviews and gather technical information with professionalism and clarity. - Communicate clearly and concisely-particularly in written form-when requesting content, confirming timelines, or escalating issues. - Translate proposal status and needs into brief, effective updates for leadership and contributors. - Provide early feedback on draft responses, ensuring we are answering the question fully, persuasively, and in alignment with the client's needs and our value proposition. - Proactive in seeking clarity and context - comfortable asking questions and learning continuously to improve proposal inputs and overall understanding of the company offering and industry. **Knowledge, Skills and Experience Requirements** **Education & Experience** - Bachelor's degree in Business, Communications, Project Management, or a related field preferred. Extensive proposal coordination or proposal development experience may be considered in lieu of a formal degree. - Minimum 5 years of experience working in proposals, with at least 3 years managing full proposal lifecycles, including coordination, stakeholder collaboration, and oversight of end-to-end processes. - Demonstrated curiosity and commitment to learning a complex industry - comfortable asking questions and self-directing knowledge growth over time. **Technical & Analytical Skills** - Proficiency with proposal automation tools and project management platforms (e.g., SharePoint, SmartSheet, Proposal Management systems). - Strong organizational and prioritization skills with ability to manage multiple moving parts. - Comfortable using AI tools to streamline work, enhance content quality, and improve team efficiency-without needing to be told to. - Proactively seeks ways to integrate AI and automation into daily workflows to drive smarter, faster execution. **Communication & Collaboration** - Excellent written and verbal communication skills, including the ability to write clear, actionable emails and status updates. - Skilled in interviewing SMEs and distilling technical details into actionable inputs for writers. - Strong active listening skills with the ability to take comprehensive meeting notes and follow through on action items. - Comfortable leading meetings, presenting updates, and diplomatically chasing down outstanding tasks. - Tailors messages to fit the audience - striking the right balance between brevity and context, especially when stakeholders are unfamiliar with the bid or short on time. - Proactive in seeking clarity and context. Being comfortable asking questions and learning continuously to improve proposal inputs and overall understanding. **Project Management & Adaptability** - Proven ability to execute projects on deadline in a fast-paced environment. - Comfortable navigating ambiguity, shifting priorities, and time-sensitive deliverables. - Takes initiative to solve problems and keep momentum - doesn't wait for direction or rely on others to step in. - Acts with ownership and urgency, especially when things get messy, unclear, or off-track. **Benefits & Culture** Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose: + Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions + Generous Time Off: Enhanced paid time off/annual leave policies + Health & Wellbeing Coverage: Medical insurance tailored to your region, plus: + US: Dental, vision, life, and short-term disability insurance + UK: Medical cashback plan including dental, vision, and income protection + Flexible Spending Accounts (US) + Employee Assistance Program (EAP): Confidential support whenever you need it + Work-Life Balance: We understand life happens outside of work, and we fully support flexibility + Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired + Future Planning: Tools and support to help you grow personally and professionally + Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Are you an exceptional caregiver? Do you have what it takes to make a positive difference in the lives of older adults? Exceptional caregivers not only have the skills necessary for the job, but also possess a generous spirit, exude genuine kindness and compassion, value commitment, and take pride in the work they do to enhance clients' quality of life and well-being. We are seeking exceptional caregivers like you! Pay: $18 - $28 per hour (can vary depending on shift) Benefits Offered (eligibility requirements may apply) One on one care Flexible Scheduling Holiday Pay and Shift Differentials 24/7 on-call support Paid Overtime Paid Orientation & Monthly Meet and Greets Zingage rewards program Medical Insurance Dental Insurance Vision Insurance Complimentary Life Insurance Employee Assistance Programs Unlimited Bonus Referrals Free on-demand Caregiver training(s) through Nevvon Annual Caregiver Appreciation Picnic Minimum Job Requirements 2 year hands-on experience within the last three years Current MD CNA or DC Home Health Aide (HHA) Proof of eligibility to work in the United States Current TB clearance CPR certification Family & Nursing Care is one of the oldest, largest, and most well-respected resources for home care services in Maryland and Washington, DC. In 2024, the company began offering services to families in the Philadelphia area. Dedicated to being the top resource for compassionate and reliable home care, Family & Nursing Care continues to break barriers and set benchmarks for the home care industry. Our success and longevity in the home care industry is closely tied to our history, and to our adherence and dedication to our shared vision & values. The company sets the bar for all home care services and is ever evolving to meet the changing needs of older adults. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**Title:** Sr. UI/UX Designer **Salary:** $120K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The UI/UX Designer at PSI will own the end-to-end design process, creating user experiences that are intuitive, elegant, and aligned with both user needs and business goals. This role requires a systems thinker who can translate complex workflows into seamless, user-friendly designs, advocate for UX best practices, and collaborate across teams to deliver exceptional digital products. This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Drive the creation of user-centered design solutions informed by research, analytics, and usability testing. + Create wireframes and prototypes to illustrate design concepts and user flows to facilitate discussion and development. + Establish and maintain a scalable design system to support consistency across products, including building foundational pattens and components where needed. + Maintain brand standards and best practices for UI/UX. + Lead discussions and reviews of design deliverables with stakeholders and developers to gather feedback and make necessary changes. + Work directly with stakeholders, including occasional external partners, who require highly tailored interfaces in order to gather requirements and validate prototypes + Partner with product managers and developers to ensure design intent is carried through implementation. + Document design and style guidelines to facilitate knowledge. transfer and build a culture of UI/UX. + Analyze product usage data and user feedback to iterate on existing designs. + Produce hi-fidelity assets and artefacts for use in development. + Provide support and guidance regarding web accessibility requirements. **Knowledge, Skills and Experience Requirements** + Education to Bachelor's degree level in design, HCI, or related field (or equivalent experience). + 5+ years' experience in designing complex web and mobile applications. + Strong portfolio showcasing end-to-end design process, complex workflows, and measurable impact. + Proficiency in Figma, with experience in prototyping, handoff, and design systems + Extensive experience in building and fostering stakeholder consensus throughout the design process. + Deep understanding of UX principles, interaction design, and responsive web design. + Nice to Have: + Familiarity with Adobe XD (for occasional legacy projects) + Familiarity of accessibility standards (WCAG 2.1+) + Exposure to Agile/Scrum workflows + Basic HTML/CSS knowledge to collaborate with developers **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

* HIRING IMMEDIATELY!!! * Sign On Bonus Available for Qualified Service Technicians* Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $40.00-52.00/hour* POSITION SUMMARY: This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees. MAJOR RESPONSIBILITIES: * Adhere to all SAFETY policies and procedures, including the use of personal protective equipment. * Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment. * Utilize tablet to document task (parts order, work order, timesheet) on a timely basis. * Communicate professionally with customer regarding required repairs and status. * Use proper tools for repair, including hand tools and power tools. * Monitor truck stock to insure required parts are stocked on vehicle. * Maintain service vehicle, tools and uniforms. * Work independently with daily supervision. * Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed. ADDITIONAL RESPONSIBILITIES: * Obtain correct part numbers through branch parts person. * Collect payment on COD jobs. * Contribute positively to branch targets for response time and first time fix rates. * Participates in available training to increase skill and knowledge. * Performs other duties as required. CONTACTS: * Internal - Daily with branch staff; occasionally with corporate staff. * External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes. MINIMUM QUALIFICATIONS: * Must be at least 18 years of age. * Completion of a satisfactory background check and drug screen is required. * Valid Driver's license and driving record that aligns with our safety standards. * 1 Year of applicable experience. * CFESA Master Technician with three of the four CFESA certifications. WE OFFER: Sign-On Bonus Available For Qualified Technicians * Competitive Salary & On-call Pay * Company Vehicle & Cell Phone * Uniforms Provided * Meters & Test Equipment * Continuing Education * Industry Certification * 401k & Profit Sharing * Paid Holidays & Vacation * Medical & Dental Benefits * Short-Term Disability * Long-Term Disability Insurance (company paid) * Life Insurance (company paid) * Enjoy the benefits of our Town Shares Program - share in our company's success! COME HOME TO WHALEY!! Visit the Whaley career site to find your place to grow. ********************************* Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Title:** Test Development Specialist **Salary:** $91K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Development Specialist is responsible for the full cycle of development for Licensure Examinations which adhere to the requirements detailed in each client's contract and industry practices. This position is client facing and includes content development and psychometric analysis responsibilities. This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel (up to 25%) required for meetings, events and workshops. **Role Responsibilities** - Performs assignments related to the construction, maintenance and validation of licensure and certification tests. - Designs and conducts job analysis studies, including surveys and focus groups. - Develops and updates test content specifications. - Develops and reviews test items for written and/or performance exams. - Facilitates item and exam development committee meetings and training sessions being conducted on-site or virtually. - Conducts statistical analyses of items, constructs examinations, and evaluates exams post-launch. - Facilitates standard setting workshops and studies. - Conducts pre-equating or post-equating analyses as needed. - Writes technical reports related to examination development, performance, and maintenance. - Manages portfolio of client projects to ensure deliverables are completed according to quality standards and project timelines. - Consults with clients regarding test development methods and best practices. - Provides client-facing documentation to report activities related to test development and psychometric evaluation. - Performs operational projects and research studies. - Proposes and presents at professional conferences and conducts research for publications. **Knowledge, Skills and Experience Requirements** - Education to Master's degree level (Ph.D. desirable) in I/O psychology, measurement, education or other assessment related area. - 3 or more years' experience in professional test development is ideal. - Testing experience in Certification and/or Licensure industry preferred. - Training and experience in the use of psychometrics preferred. - Experience in managing multiple project assignments, timelines and deliverables desirable. - Proficiency with Microsoft Office applications. - Knowledge of SAS, SPSS and/or SQL preferred. **Benefits** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Title:** Bid Manager **Salary:** Up to $100K annually + bonus **About PSI** Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience. We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together. What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations. **About the Role** The Bid Manager is the engine behind the proposal process - driving execution, maintaining momentum, and ensuring every element stays aligned from kickoff through submission. This role owns the proposal timeline, manages resources and task flow, and steers cross-functional collaboration to meet deadlines with precision. Bid Managers partner closely with Proposal Writers, who shape the narrative and craft client focused messaging. Together, they combine structure and storytelling to produce proposals that are compliant, strategic, and compelling. Success in this role requires the ability to manage multiple proposals at once (often at different stages) while staying organized, curious, and adaptable. The Bid Manager must be comfortable learning a complex industry, asking questions to build knowledge, and working independently to fill gaps and move work forward. While the primary focus is on coordination and communication, the Bid Manager may occasionally lead a full proposal effort during peak workloads. This flexibility allows the team to scale effectively and ensures all proposals benefit from diverse strengths and shared ownership. This is a full-time, permanent position with flexible hours Monday-Friday. While the role can be performed remotely, occasional travel may be required. **Role Responsibilities** **Project & Workflow Management** - Develop and maintain the overall proposal project plan, timelines, and deliverables. - Coordinate kick-off meetings, strategy sessions, reviews, and QC checkpoints. - Track proposal pipeline, submission status, win/loss feedback, and reporting metrics. - Manage multiple concurrent bids, each with their own timelines, requirements, and stakeholders. - May independently manage a full proposal lifecycle (e.g., planning, writing, submission) when needed to support bandwidth across the team. **Process & Compliance Oversight** - Utilize proposal tools and automation systems (e.g., RFP software, AI content tools). - Maintain version control and brand compliance for deliverables. - Ensure RFP requirements and compliance matrices are captured and met. - Monitor adherence to process governance, document standards, and timelines. **Team & Stakeholder Coordination** - Distribute proposal forms and templates to SMEs and support the development of content when needed. - Collaborate closely with Proposal Writers to ensure they have the timeline, context, inputs, and SME insights needed to craft strategic, client-focused responses. - Serve as a central point of contact for scheduling and coordination. - Support Proposal Writers by conducting reviews (e.g., early-stage redlines) to check for compliance and strategic positioning. **Communication & Information Flow** - Review past proposal submissions, client background, and competitor positioning-and bring forward relevant insights to help Proposal Writers craft strategically aligned, client-aware responses. - Take detailed, organized notes during meetings and interviews, ensuring all action items and inputs are accurately captured. - Conduct SME interviews and gather technical information with professionalism and clarity. - Communicate clearly and concisely-particularly in written form-when requesting content, confirming timelines, or escalating issues. - Translate proposal status and needs into brief, effective updates for leadership and contributors. - Provide early feedback on draft responses, ensuring we are answering the question fully, persuasively, and in alignment with the client's needs and our value proposition. - Proactive in seeking clarity and context - comfortable asking questions and learning continuously to improve proposal inputs and overall understanding of the company offering and industry. **Knowledge, Skills and Experience Requirements** **Education & Experience** - Bachelor's degree in Business, Communications, Project Management, or a related field preferred. Extensive proposal coordination or proposal development experience may be considered in lieu of a formal degree. - Minimum 5 years of experience working in proposals, with at least 3 years managing full proposal lifecycles, including coordination, stakeholder collaboration, and oversight of end-to-end processes. - Demonstrated curiosity and commitment to learning a complex industry - comfortable asking questions and self-directing knowledge growth over time. **Technical & Analytical Skills** - Proficiency with proposal automation tools and project management platforms (e.g., SharePoint, SmartSheet, Proposal Management systems). - Strong organizational and prioritization skills with ability to manage multiple moving parts. - Comfortable using AI tools to streamline work, enhance content quality, and improve team efficiency-without needing to be told to. - Proactively seeks ways to integrate AI and automation into daily workflows to drive smarter, faster execution. **Communication & Collaboration** - Excellent written and verbal communication skills, including the ability to write clear, actionable emails and status updates. - Skilled in interviewing SMEs and distilling technical details into actionable inputs for writers. - Strong active listening skills with the ability to take comprehensive meeting notes and follow through on action items. - Comfortable leading meetings, presenting updates, and diplomatically chasing down outstanding tasks. - Tailors messages to fit the audience - striking the right balance between brevity and context, especially when stakeholders are unfamiliar with the bid or short on time. - Proactive in seeking clarity and context. Being comfortable asking questions and learning continuously to improve proposal inputs and overall understanding. **Project Management & Adaptability** - Proven ability to execute projects on deadline in a fast-paced environment. - Comfortable navigating ambiguity, shifting priorities, and time-sensitive deliverables. - Takes initiative to solve problems and keep momentum - doesn't wait for direction or rely on others to step in. - Acts with ownership and urgency, especially when things get messy, unclear, or off-track. **Benefits & Culture** Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose: + Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions + Generous Time Off: Enhanced paid time off/annual leave policies + Health & Wellbeing Coverage: Medical insurance tailored to your region, plus: + US: Dental, vision, life, and short-term disability insurance + UK: Medical cashback plan including dental, vision, and income protection + Flexible Spending Accounts (US) + Employee Assistance Program (EAP): Confidential support whenever you need it + Work-Life Balance: We understand life happens outside of work, and we fully support flexibility + Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired + Future Planning: Tools and support to help you grow personally and professionally + Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Title:** Sr. UI/UX Designer **Salary:** $120K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The UI/UX Designer at PSI will own the end-to-end design process, creating user experiences that are intuitive, elegant, and aligned with both user needs and business goals. This role requires a systems thinker who can translate complex workflows into seamless, user-friendly designs, advocate for UX best practices, and collaborate across teams to deliver exceptional digital products. This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Drive the creation of user-centered design solutions informed by research, analytics, and usability testing. + Create wireframes and prototypes to illustrate design concepts and user flows to facilitate discussion and development. + Establish and maintain a scalable design system to support consistency across products, including building foundational pattens and components where needed. + Maintain brand standards and best practices for UI/UX. + Lead discussions and reviews of design deliverables with stakeholders and developers to gather feedback and make necessary changes. + Work directly with stakeholders, including occasional external partners, who require highly tailored interfaces in order to gather requirements and validate prototypes + Partner with product managers and developers to ensure design intent is carried through implementation. + Document design and style guidelines to facilitate knowledge. transfer and build a culture of UI/UX. + Analyze product usage data and user feedback to iterate on existing designs. + Produce hi-fidelity assets and artefacts for use in development. + Provide support and guidance regarding web accessibility requirements. **Knowledge, Skills and Experience Requirements** + Education to Bachelor's degree level in design, HCI, or related field (or equivalent experience). + 5+ years' experience in designing complex web and mobile applications. + Strong portfolio showcasing end-to-end design process, complex workflows, and measurable impact. + Proficiency in Figma, with experience in prototyping, handoff, and design systems + Extensive experience in building and fostering stakeholder consensus throughout the design process. + Deep understanding of UX principles, interaction design, and responsive web design. + Nice to Have: + Familiarity with Adobe XD (for occasional legacy projects) + Familiarity of accessibility standards (WCAG 2.1+) + Exposure to Agile/Scrum workflows + Basic HTML/CSS knowledge to collaborate with developers **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

* HIRING IMMEDIATELY!!! * Sign On Bonus Available for Qualified Service Technicians* Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $17.00 - 21.00 /hour* WE OFFER: * Competitive Salary & On-call Pay * Company Vehicle & Cell Phone * Uniforms Provided * Meters & Test Equipment * Continuing Education * Industry Certification * 401k & Profit Sharing * Paid Holidays & Vacation * Medical & Dental Benefits * Short-Term Disability * Long-Term Disability Insurance (company paid) * Life Insurance (company paid) * Enjoy the benefits of our Town Shares Program - share in our company's success! MAJOR RESPONSIBILITIES: * Preventive maintenance of gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment. * Complete required paperwork for every job (parts order, work order, timesheet) on a timely basis. * Communicate professionally with customer regarding required repairs and status. * Use proper tools for repair, including hand tools and power tools. * Monitor truck stock to insure required parts are stocked on vehicle. * Maintain service vehicle, tools and uniforms. SKILLS, ABILITIES AND OTHER REQUIREMENTS: * Hands-on electrical and mechanical experience. * Ability to work independently * If expected to work in refrigeration - hands-on work experience and necessary certifications or licensing as required by state. * High level of accuracy. * Strong attention to detail. * Good interpersonal and communication skills.* * * Ability to independently.* * * Good driving record.* WORKING/ENVIRONMENTAL CONDITIONS: * Work flexible hours and or overnight/weekends to meet customer needs. * Regularly lift and/or move up to 50 lbs; frequently lift and/or move up to 100 lbs; and occasionally lift and/or move more than 100 lbs with assistance. * Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders. * Extensive daily travel to work site location with possible weekend and night assignments. * Exposure to hot grease from fryers. * Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.). MINIMUM QUALIFICATIONS: * Must be at least 18 years of age. * Completion of a satisfactory background check and drug screening is required. * Valid Driver's License and driving record that aligns with our safety standards. COME HOME TO WHALEY!! Visit the Whaley career site to find your place to grow. ********************************* Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

* HIRING IMMEDIATELY!!! * Sign On Bonus Available for Qualified Service Technicians* Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including * Sign-On Bonuses for Experienced Technicians * Company Vehicle | Mobile Device | Uniforms * Meters & Test Equipment * Industry Certification * 401k & Profit Sharing * Paid Holidays & Vacation * Medical & Dental Benefits * Short-Term Disability | Long-Term Disability Insurance (company paid) * Life Insurance (company paid) * Enjoy the benefits of our Town Shares Program - share in our company's success! To learn more about current opportunities, visit Whaley Careers: ********************************* Summary: The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details: * Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration. * Communicates status updates for part order(s) and repairs with branch support and customer. * Completes service calls accurately and timely. * Audits truck stock to ensure required parts are stocked. * Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. * Meets on-call requirements. Required Education | Experience * Three years of experience in commercial kitchen repair and or refrigeration. * Must be 18 years of age. * Completion of a satisfactory background check and drug screen is required. * Valid Driver's license and driving record that aligns with our safety standard. Skills and Abilities * Ability to work independently * Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. * Journeyman License and or CFESA certification not required but would be a plus. * Strong attention to detail. * Excellent communication and soft skills. * Good driving record Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

at Whaley Foodservice ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $40.00-52.00/hour* POSITION SUMMARY: This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees. MAJOR RESPONSIBILITIES: Adhere to all SAFETY policies and procedures, including the use of personal protective equipment. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis. Communicate professionally with customer regarding required repairs and status. Use proper tools for repair, including hand tools and power tools. Monitor truck stock to insure required parts are stocked on vehicle. Maintain service vehicle, tools and uniforms. Work independently with daily supervision. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed. ADDITIONAL RESPONSIBILITIES: Obtain correct part numbers through branch parts person. Collect payment on COD jobs. Contribute positively to branch targets for response time and first time fix rates. Participates in available training to increase skill and knowledge. Performs other duties as required. CONTACTS: Internal - Daily with branch staff; occasionally with corporate staff. External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes. MINIMUM QUALIFICATIONS: Must be at least 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standards. 1 Year of applicable experience. CFESA Master Technician with three of the four CFESA certifications. WE OFFER: **Sign-On Bonus Available For Qualified Technicians** Competitive Salary & On-call Pay Company Vehicle & Cell Phone Uniforms Provided Meters & Test Equipment Continuing Education Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability Long-Term Disability Insurance (company paid) Life Insurance (company paid) Enjoy the benefits of our Town Shares Program - share in our company's success! COME HOME TO WHALEY!! Visit the Whaley career site to find your place to grow. ********************************* Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

* HIRING IMMEDIATELY!!! * Sign On Bonus Available for Qualified Service Technicians* Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Visit "Whaley Careers" to find your place to grow. ********************************* Pay Rate: $22.00-30.00/hour* We Offer: $IGN-ON BONUS POTENTIAL FOR EXPERIENCED TECHNICIANS * Competitive Salary & On-call Pay * Company Vehicle & Cell Phone * Uniforms Provided * Meters & Test Equipment * Continuing Education * Industry Certification * 401k & Profit Sharing * Paid Holidays & Vacation * Medical & Dental Benefits * Short-Term Disability * Long-Term Disability Insurance (company paid) * Life Insurance (company paid) * Enjoy the benefits of our Town Shares Program - share in our company's success! Primary Responsibilities: * Properly diagnose, troubleshoot, and repair commercial cooking kitchen equipment, refrigeration, or HVAC. * Communicates repair status updates with customer and branch office. * Communicate parts order(s) with branch. * Completes service calls accurately and in a timely manner. * Audits truck stock to ensure required parts are stocked. * Maintain service vehicle, tools, and uniforms consistent with Whaley standards and safety first. * Meet on-call requirements. Minimum Requirements: * Must be at least 18 years of age. * Valid Driver's license and driving record that aligns with our safety standards. * Completion of a satisfactory background check and drug screen is required. * 1 Year of applicable experience in at least one skill set: commercial cooking equipment, commercial refrigeration, or commercial HVAC. Skills, Abilities and Other Requirements: * Ability to work independently * Ability to accurately diagnose and troubleshoot automotive, electrical, installation, and mechanical background is a plus. * Journeyman License and or CFESA certification not required but would be a plus. * Strong attention to detail. * Excellent communication and soft skills. * Good driving record. Working / Environmental Conditions: * Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance. * Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders. * Extensive daily travel to work site location. * Exposure to hot grease from fryers. * On-call weekend rotation (frequency varies with branch size). * Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.). FIND YOUR NEXT FAVORITE WORK HOME!! Visit the 'Whaley Careers' and grow with us. ********************************* Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.