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Quality assurance manager/project manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Elisa Chan,
Nicole Jones Young Ph.D.
Below we've compiled a list of the most critical quality assurance manager/project manager skills. We ranked the top skills for quality assurance manager/project managers based on the percentage of resumes they appeared on. For example, 9.2% of quality assurance manager/project manager resumes contained status reports as a skill. Continue reading to find out what skills a quality assurance manager/project manager needs to be successful in the workplace.

15 quality assurance manager/project manager skills for your resume and career

1. Status Reports

Here's how quality assurance manager/project managers use status reports:
  • Managed daily activities, issue resolution and test execution/Defect status reports across project execution teams in order to deliver multiple projects.
  • Delivered detailed status reports to project stakeholders on a weekly basis.

2. Project Management

Here's how quality assurance manager/project managers use project management:
  • Maintained strict adherence to standard project management methodology for organization while continuing development of delivery processes for Professional Services Team.
  • Created a Project Management Forecasting system to help project managers allocate resources and manage projects.

3. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how quality assurance manager/project managers use quality standards:
  • Develop QA project plan and coordinate with developers, product management, and QA staff to ensure product passes Quality Standards.
  • Inspected and Evaluated site installation for quality standards, reporting back to General Manager with field issues and job status.

4. ISO

Here's how quality assurance manager/project managers use iso:
  • Developed corporate operational procedures and Management System Manual for company operations and ISO accreditation.
  • Maintained ISO accreditation and performed management reviews.

5. Regression

Here's how quality assurance manager/project managers use regression:
  • Performed manual regression testing utilizing Black Box methodology for web and client-server applications.
  • Conducted various tests such as functional, regression, integration, back end testing, system testing and User Acceptance testing.

6. Scrum

Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.

Here's how quality assurance manager/project managers use scrum:
  • Incorporated Agile methodology and SCRUM techniques to manage requirements and enhance the evolving applications.
  • Engage in Scrum & Iteration Planning, Retrospective, Show N Tell, and Gate check review etc.

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7. Corrective Action

Here's how quality assurance manager/project managers use corrective action:
  • Conduct internal audits and monthly surveillance to measure performance, make appropriate recommendation for corrective actions and improvements as necessary.
  • Utilized TapRoot software to investigate safety and quality problems, determine root cause and identify corrective action.

8. Test Cases

Here's how quality assurance manager/project managers use test cases:
  • Develop test plan/test cases/documents/checklists and report issues.
  • Led all aspects of the Quality Assurance processes including development of test plans, test cases and execution of test cases.

9. Quality Audits

Here's how quality assurance manager/project managers use quality audits:
  • Establish Quality Audit Schedule, reviewed Contractor and METRO specification and Procedures for Quality requirements.
  • Ensured safety and compliance accordingly with new government testing standards and implemented quality audit programs.

10. SQL Server

Here's how quality assurance manager/project managers use sql server:
  • Provided management skills in migrating from SQL Server environment to ORACLE environment.
  • Used skills for migration from SQL Server to Oracle environment.

11. Management Process

Here's how quality assurance manager/project managers use management process:
  • Created the Change Order Management process to complement budgeting and resources within the organization.
  • Provided strategy for an effective change management process for the off shore model.

12. PMO

Project management office or, as is often abbreviated, PMO is a part often found in larger companies, agencies, and other organizations of varying sizes. This department's main focus is to create, alter, and help implement project management policies and regulations within their enterprise, through a number of methods and means, such as documents, guides, and personal assistance. A PMO is truly helpful in standardising and improving the way projects are handled, and thus should be good at minimising costs, errors, and incidents.

Here's how quality assurance manager/project managers use pmo:
  • Established PMO guidelines, templates, and publications.
  • Provided PMO with all required documentation.

13. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how quality assurance manager/project managers use fda:
  • Recognized by client for establishing one of the most transparent and successful QA processes in the FDA.
  • Manage industrial services in accordance with FDA, Governmental and other regulatory standards.

14. UAT

UAT stands for user acceptance testing, and it is the last phase in the software testing process that determines whether the software is fit for the purpose it was built or not. UAT checks two main things; whether the software fulfills the business requirements and can it be used by the end-users. It is the final and most critical step in the testing stages and it determines whether the software should be introduced in the market or not.

Here's how quality assurance manager/project managers use uat:
  • Manage data validation, UI, Automation, Mobile app, UAT support, Production Validation.
  • Communicate the environment refresh schedule to the development, SIT, UAT and business teams.

15. Process Improvement

Here's how quality assurance manager/project managers use process improvement:
  • Developed performance metrics for tracking and trending cost analysis, process improvement and non-conformance.
  • Performed process evaluation, troubleshooting, and continuous process improvements to enhance thermal treatment system compliance with RCRA and TSCA regulations.
top-skills

What skills help Quality Assurance Manager/Project Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on quality assurance manager/project manager resumes?

Elisa Chan

Assistant Professor of Marketing, New York Institute of Technology

In my opinion, the fundamental skills required for marketing jobs haven't really changed. What changed is where or how these skills are applied. So my response to this question might sound cliche, but I strongly believe that it is true. Strong statistics and marketing analytics ability to show that you are able to make data-driven decisions. Interpersonal skills to show that you can respectfully and effectively interact with others, which are indicative of how you will manage work relationship as well as that with clients and customers.

What quality assurance manager/project manager skills would you recommend for someone trying to advance their career?

Nicole Jones Young Ph.D.Nicole Jones Young Ph.D. LinkedIn profile

Assistant Professor of Organizational Behavior, Franklin and Marshall College

Gap years are interesting to me. There is a difference between someone who has ample monetary resources and voluntarily decides to take a "gap" year to travel the world, as opposed to someone who involuntarily takes a "gap" year because they legitimately cannot find a job.
For students who opt not enter the workforce immediately upon graduation, I would recommend that they utilize this time in a strategic fashion, primarily expanding their network, increasing their skills related to data analytics/analysis, and reading or researching within the broader business field as well as their particular field of interest. Expanding your network is always beneficial because of the value employers place on referrals. If students do not know where to start, I would recommend they join their applicable professional organization and begin attending events (virtual events can still help build relationships).
While specific job duties may differ, the ability to understand and utilize data is in high demand in virtually every job role. Having comfort with data-both quantitative and qualitative--can be a highly beneficial skill that many in the job market may not have to offer.
I also recommend continued reading and researching, as whenever you do enter the workforce you want to know what is going on. I am never surprised, but always disappointed when I ask my students if they heard the latest job numbers or if they saw a recent news article. It is hard to articulate your value to an organization's problems if you are unaware of what they are. Stay current.
Interestingly, I would not recommend that someone enroll in a graduate program simply to take up time. If you just love school, have a clear focus, or had already planned to enroll in graduate school prior to COVID, then proceed. However, if you are unsure about your interests or future career goals, enrolling in a graduate program may be a large investment of time and money that may not result in securing a job of interest upon completion.

What type of skills will young quality assurance manager/project managers need?

Robert Mcnab Ph.D.Robert Mcnab Ph.D. LinkedIn profile

Professor of Economics, Old Dominion University

Young graduates must be able to effectively communicate as they enter the workforce. Analytical skills are continuing to increase in importance also and graduates who are unable or unwilling to develop these skills will quickly fall behind their peers. If you are unable to work with data and cannot communicate the results of your analysis, then your value to future employers is diminished. Graduates need to realize that they must continue to learn after graduation, not only to improve their existing skills but to adapt to the demands of a changing workplace.

What soft skills should all quality assurance manager/project managers possess?

Milena Stanislavova Ph.D.Milena Stanislavova Ph.D. LinkedIn profile

Professor of Mathematics and Chair of Economics Department, University of Kansas

Working and collaborating in groups, presenting to different audiences, writing technical reports, grant applications and researching new topics are all essential soft skills. Much of today's world relies on data, so collecting, summarizing, organizing and presenting data is also an important soft skill that is becoming quite fundamental.

List of quality assurance manager/project manager skills to add to your resume

Quality assurance manager/project manager skills

The most important skills for a quality assurance manager/project manager resume and required skills for a quality assurance manager/project manager to have include:

  • Status Reports
  • Project Management
  • Quality Standards
  • ISO
  • Regression
  • Scrum
  • Corrective Action
  • Test Cases
  • Quality Audits
  • SQL Server
  • Management Process
  • PMO
  • FDA
  • UAT
  • Process Improvement
  • Jira
  • Test Strategy
  • User Interface
  • Sops
  • Management System
  • Windows
  • Test Scripts
  • Quality Assurance Program
  • SDLC
  • Sigma
  • Test Execution
  • API
  • NDE
  • SharePoint
  • Project Scope
  • User Acceptance
  • Internal Audit
  • SIT
  • ERP
  • Quality Issues
  • Risk Management
  • Test Results
  • Resource Allocation
  • Unix
  • Data Analysis
  • HR
  • Qa Testing
  • Business Process
  • QTP
  • Qa Support
  • Microsoft Project
  • ITP
  • Test Scenarios
  • SME

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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