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Quality systems technician skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical quality systems technician skills. We ranked the top skills for quality systems technicians based on the percentage of resumes they appeared on. For example, 15.0% of quality systems technician resumes contained quality system as a skill. Continue reading to find out what skills a quality systems technician needs to be successful in the workplace.

15 quality systems technician skills for your resume and career

1. Quality System

A quality system is an organizational structure that helps management, procedures, and processes. The quality system helps the company to achieve its goals by following the right procedures. The quality system is usually documented and is based around a manual that defines and controls the system.

Here's how quality systems technicians use quality system:

Advanced to business role in Quality Department to deliver successful quality systems and manage product specifications.
Promoted to provide laboratory and technical assistance to Manufacturing and Quality Systems.

2. ISO

Here's how quality systems technicians use iso:

Train involved individuals to ISO standards and required procedures to insure continuity of operations by stabilizing quality practices.
Led supporting efforts for ITT Tianjin, China facility to obtain ISO 9001 registrations.

3. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how quality systems technicians use fda:

Lead Runner of the FDA Readiness Team that supported the FDA Inspection.
Coordinated between Quality Assurance and Quality Control departments for preparing responses to FDA inquiries and deficiencies during regulatory submissions and inspections.

4. Quality Audits

Here's how quality systems technicians use quality audits:

Performed daily quality audits for GMP, Specification and Regulatory compliance.
Completed quality audits for parts off the assembly line and interfaced with production and engineering units to eliminate drawing requirement delays.

5. Sops

A standard operating procedure or simply SOP is a particular operation that needs to be done in accordance with the rules and guidelines of a company or an industry. It is an important way for a company to run smoothly, especially in small businesses. It is like a practice wherein everything an individual or an employee is under a particular standard that is implemented.

Here's how quality systems technicians use sops:

Promoted to Distribution Lead Audited Formulas, HACCP plans, and SOPs, dispositional holds per Kraft policies.
Perform validations of SOPS and JSA to ensure their effectiveness.

6. GMP

GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.

Here's how quality systems technicians use gmp:

Conducted pre-start sanitation GMP inspection on all process lines.
Performed inspection and verification of incoming materials and consumables that are used in pharmaceutical manufacturing process under GMP guidelines.

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7. Food Safety

Here's how quality systems technicians use food safety:

Research of new product development and product improvement for equipment tested in food safety, water quality and environmental diagnostics.
Performed investigations and identifying solutions to correct cultural issues that caused Quality, Food Safety, and production inefficiencies.

8. Quality Procedures

Quality procedures are at the core of the quality management system. These procedures determine processes that ensure everything is performed according to the standard requirements. Quality procedures consist of quality manual, internal audits performance, guidelines for control of documents, records, nonconformity, integration, corrective and preventive action.

Here's how quality systems technicians use quality procedures:

Trained manufacturing workers in quality procedures including weight, volume and burst tests.
Reviewed quality procedures for medical device manufacture and revised to minimize manufacturing time while maintaining product integrity.

9. Internal Audit

Internal audit is an evaluation process that ensures that a company's risk management, governing body, and other internal processes are running effectively. People who perform internal audits must be highly qualified, have experience, and knowledge to work accordingly with the international standards and the code of ethics.

Here's how quality systems technicians use internal audit:

Assisted in logging and handling of investigations for deviations and non-conformance; assist in internal audits and CAPA system implementation.
Assisted with corrective actions required by process and procedure deviations, complaints, regulatory, customer and internal audits.

10. SPC

SPC stands for "statistical process control," a method that uses statistical tools and charts to analyze a process or procedure over time. This could reveal an error in production or an internal system by highlighting data points outside the expected results. These anomalies, likely caused by outside sources, can then be studied and remedied.

Here's how quality systems technicians use spc:

Aided in development and maintenance of SPC program achieving product performance stability and creating a platform for continuous improvement.
Reviewed all established Receiving, In-process, Final and SPC documentation required to control process capability.

11. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how quality systems technicians use r:

Pioneered statistical capability studies on assembly equipment via Run Charts, X-bar and R charts.
Coordinated Gauge R and R studies.

12. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how quality systems technicians use continuous improvement:

Identified continuous improvement activities and preventative action resulting from internal and external audits.
Ensured that the Quality Management System met expectations and assisted in the continuous improvement of the system.

13. Customer Complaints

Here's how quality systems technicians use customer complaints:

Reduced customer complaints by 80%.
Initiated customer complaints, conduct investigations for corrective action system Determine preventive action and follow-up on effectiveness

14. Product Releases

Here's how quality systems technicians use product releases:

Manage product releases and collaborate with suppliers to ensure smooth operations between distribution center and market placement.
Assisted in other duties within the scope of water and product releases.

15. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how quality systems technicians use management system:

Maintain management system documents and data along with retrieving and retaining all obsolete documents.
Managed Quality Management System for compliance to ISO/TS-16949 requirements for specified area.

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List of quality systems technician skills to add to your resume

The most important skills for a quality systems technician resume and required skills for a quality systems technician to have include:

Quality System
ISO
FDA
Quality Audits
Sops
GMP
Food Safety
Quality Procedures
Internal Audit

SPC
R
Continuous Improvement
Customer Complaints
Product Releases
Management System
Product Specifications
Customer Audits
Customer Specifications

Complaint Data
Environmental Monitoring
Complaint Investigations
CAPA
Quality Standards
Test Results
External Audits
Product Development

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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