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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Westmont, IL | $42,071 | $20.23 |
| 2 | Waukesha, WI | $39,853 | $19.16 |
| 3 | Omaha, NE | $34,234 | $16.46 |
| 4 | West Des Moines, IA | $32,564 | $15.66 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $99,065 | $48 | - |
| 2 | Customer Service Senior Associate | $84,199 | $40 | - |
| 3 | Service Officer | $74,081 | $36 | - |
| 4 | Service Consultant | $69,512 | $33 | - |
| 5 | Special Service Associate | $67,192 | $32 | - |
| 6 | Product Service Associate | $66,327 | $32 | - |
| 7 | Customer Service Representative Supervisor | $60,551 | $29 | - |
| 8 | Customer Service Executive | $58,303 | $28 | - |
| 9 | Sales And Service Associate | $57,833 | $28 | - |
| 10 | Account Executive/Customer Service | $54,827 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | AmeriHealth Caritas | $47,100 | $23 | 4 |
| 2 | The Underwriters Group | $44,308 | $21 | - |
| 3 | Cambridge Integrated Services Group Inc | $44,298 | $21 | - |
| 4 | 21st Century Insurance | $44,279 | $21 | - |
| 5 | New York State Insurance Fund | $42,139 | $20 | - |
| 6 | SAIF | $41,338 | $20 | - |
| 7 | Intercare Holdings Insurance Services | $40,534 | $19 | - |
| 8 | Sedgwick CMS Holdings Inc | $39,282 | $19 | - |
| 9 | The Plymouth Rock Company Incorporated | $38,175 | $18 | 12 |
| 10 | Berkley Risk Administrators | $37,439 | $18 | - |
| 11 | Alfa | $36,725 | $18 | 11 |
| 12 | Amica Insurance | $36,270 | $17 | 1 |
| 13 | Sedgwick James Inc | $35,833 | $17 | - |
| 14 | The Ohio Casualty Insurance Company | $35,737 | $17 | - |
| 15 | Lexington Insurance | $35,577 | $17 | - |
| 16 | United States Fidelity and Guaranty Company | $35,432 | $17 | - |
| 17 | Hastings Mutual Insurance | $34,877 | $17 | - |
| 18 | Utica National Insurance Group | $34,354 | $17 | - |
| 19 | Bristol West Insurance Group | $34,202 | $16 | - |
| 20 | RLI | $34,089 | $16 | 2 |