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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Westmont, IL | $61,783 | $29.70 |
| 2 | Waukesha, WI | $48,712 | $23.42 |
| 3 | Omaha, NE | $46,326 | $22.27 |
| 4 | West Des Moines, IA | $43,839 | $21.08 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $99,065 | $48 | - |
| 2 | Customer Service Senior Associate | $84,199 | $40 | - |
| 3 | Specialist | $80,191 | $39 | - |
| 4 | Senior Client Service Specialist | $79,027 | $38 | - |
| 5 | Service Officer | $74,081 | $36 | - |
| 6 | Customer Relationship Specialist | $72,600 | $35 | - |
| 7 | Service Consultant | $69,512 | $33 | - |
| 8 | Senior Service Specialist | $68,953 | $33 | - |
| 9 | Flight Service Specialist | $68,655 | $33 | - |
| 10 | Information Service Specialist | $68,261 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | AmeriHealth Caritas | $53,594 | $26 | 6 |
| 2 | Cambridge Integrated Services Group Inc | $52,567 | $25 | - |
| 3 | The Underwriters Group | $51,943 | $25 | - |
| 4 | 21st Century Insurance | $51,170 | $25 | - |
| 5 | New York State Insurance Fund | $49,785 | $24 | - |
| 6 | SAIF | $47,361 | $23 | - |
| 7 | Berkley Risk Administrators | $46,926 | $23 | - |
| 8 | Intercare Holdings Insurance Services | $44,667 | $21 | - |
| 9 | Sedgwick CMS Holdings Inc | $43,925 | $21 | - |
| 10 | Sedgwick James Inc | $41,375 | $20 | - |
| 11 | The Plymouth Rock Company Incorporated | $40,985 | $20 | 12 |
| 12 | Alfa | $40,127 | $19 | 11 |
| 13 | The Ohio Casualty Insurance Company | $39,239 | $19 | - |
| 14 | Utica National Insurance Group | $37,669 | $18 | - |
| 15 | Bristol West Insurance Group | $37,415 | $18 | - |
| 16 | United States Fidelity and Guaranty Company | $37,371 | $18 | - |
| 17 | Amica Insurance | $37,092 | $18 | 1 |
| 18 | Lexington Insurance | $35,526 | $17 | - |
| 19 | Hastings Mutual Insurance | $35,434 | $17 | - |
| 20 | RLI | $34,381 | $17 | 2 |