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Radio dispatcher skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical radio dispatcher skills. We ranked the top skills for radio dispatchers based on the percentage of resumes they appeared on. For example, 16.6% of radio dispatcher resumes contained computer aided dispatch as a skill. Continue reading to find out what skills a radio dispatcher needs to be successful in the workplace.

15 radio dispatcher skills for your resume and career

1. Computer Aided Dispatch

Here's how radio dispatchers use computer aided dispatch:
  • Input data and information into a computer aided dispatching system (WildCAD) to manually track resources.
  • Respond to emergency and non-emergency calls including public commercial property damage via telephone and radio systems and computer aided dispatch systems.

2. Patrol

Here's how radio dispatchers use patrol:
  • Utilize internal and external databases to acquire information for criminal investigations and traffic incidents for State Highway Patrol employees.
  • Dispatch emergency and non emergency calls to patrol officers Indigent receipts Booking and release of arrests

3. Emergency Situations

Here's how radio dispatchers use emergency situations:
  • Maintain and monitor emergency situations and individuals involved, including public and officers dispatched to those emergencies.
  • Work under stress and exercise sound judgment in emergency situations.

4. CAD

Here's how radio dispatchers use cad:
  • Operated the CAD (computed aided dispatch system).
  • Fire and Medical Emergencies Input information into a central computerized CAD system Broadcast Emergency information and standardized radio codes

5. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how radio dispatchers use telephone calls:
  • Received telephone calls and assisted subscribers, service installers, and contractors experiencing technical problems with their security equipment and systems.
  • Monitored and directed emergency and non-emergency telephone calls from individuals who needed assistance from Firefighters, Police and Emergency Medical services.

6. Non-Emergency Calls

Non-emergency calls are calls that do not require immediate attention or intervention. They are simply a request for police, fire or rescue service that does not present a life or death situation. In this case, the local non-emergency number should be used if immediate dispatch of the police is not required.

Here's how radio dispatchers use non-emergency calls:
  • Answered and dispatched all emergency and non-emergency calls.
  • Handled all emergency and non-emergency calls for the Metro Atlanta Area and surrounding counties

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7. Two-Way Radio

Here's how radio dispatchers use two-way radio:
  • Monitor, dispatch, and control two-way radio traffic providing interconnections between the various communications systems used on the Thruway.
  • Operate two-way radio equipment for direct communication with law enforcement officers, including emergency transmissions; respond with voice clarity.

8. Law Enforcement Agencies

Here's how radio dispatchers use law enforcement agencies:
  • Maintain good radio communication with multi law enforcement agencies for coordination in response activities.
  • Distribute police-related information to other law enforcement agencies via telephone, fax, radio and/or computer communications systems when necessary.

9. Radio Traffic

Here's how radio dispatchers use radio traffic:
  • Maintained records on radio traffic and location and status of mobile units.
  • Dispatch calls to officers and observe and answer all radio traffic.

10. EMS

Emergency Medical Services, also known as EMS, is an emergency medical response system that provides stabilization and urgent preclinical and on-site treatment for serious illness and injury, as well as the transportation of patients who are unable to transport themselves to a definite health care center. The main objective of EMS is to provide emergency medical treatment to those who need urgent medical attention and to properly treat the patient's condition and transport them to a suitable health center or medical facility.

Here's how radio dispatchers use ems:
  • Dispatched calls to police, fire, or EMS via radio in compliance with Center Standard Operating Procedures.
  • Dispatch police, fire, and EMS along the NY State Thruway in response to requests for service.

11. Radio Communications

Here's how radio dispatchers use radio communications:
  • Acquired working knowledge of technical advantages and limitations of radio communications.
  • Coordinated drivers' service though radio communications.

12. Computer System

Here's how radio dispatchers use computer system:
  • Enter and assigned case numbers in house computer system that assigns tracking numbers to monitor officer and fire personal activity.
  • Determine types of emergencies, gather detailed information, prioritize calls, log calls and relate information into computer systems.

13. NCIC

Here's how radio dispatchers use ncic:
  • Performed booking procedures which consist of fingerprinting, checking NCIC computer for further charges or warrants.
  • Entered, cleared and updated records NCIC system.

14. Radio Systems

Here's how radio dispatchers use radio systems:
  • Dispatch public safety personnel and equipment using radio systems and peripheral equipment.
  • Utilized Motorola Radio system to communicate with personnel.

15. Radio Transmissions

Here's how radio dispatchers use radio transmissions:
  • Respond to radio transmissions in an efficient and courteous manner.
  • Determine and dispatches field response units adequately and provides specific information via radio transmissions to insure effective and timely service.
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List of radio dispatcher skills to add to your resume

Radio dispatcher skills

The most important skills for a radio dispatcher resume and required skills for a radio dispatcher to have include:

  • Computer Aided Dispatch
  • Patrol
  • Emergency Situations
  • CAD
  • Telephone Calls
  • Non-Emergency Calls
  • Two-Way Radio
  • Law Enforcement Agencies
  • Radio Traffic
  • EMS
  • Radio Communications
  • Computer System
  • NCIC
  • Radio Systems
  • Radio Transmissions
  • AAA
  • Emergency Services
  • Communications Equipment
  • FCC
  • Radio Equipment
  • Telephone Traffic
  • Traffic Problems
  • Police Radio
  • Outbound Calls
  • Incident Reports
  • Accident Reports
  • Multi-Line Telephone System
  • Customer Accounts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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