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Rakuten Americas jobs in San Francisco, CA
- 21971 jobsVP, Partnerships
Rakuten Americas
Rakuten Americas job in San Francisco, CA
About Rakuten International Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. About Rakuten Rewards Rakuten is a leading shopping platform that offers Cash Back on purchases from all your favorite brands. By partnering with thousands of brands in apparel, beauty and wellness, dining, grocery, travel, on-demand services, subscription boxes and more, Rakuten helps members save and get more on everyday purchases. Since its founding in 1999, Rakuten has become the largest and most rewarding shopping experience, and its members have earned $4.6 billion in Cash Back just for shopping through Rakuten. For more information, visit Rakuten.com. *This position may be hirable within other US locations. Job Summary: As Vice President of Partnerships, you will deliver growth by sourcing, structuring, and scaling high-impact partnerships with Fortune 500 and other strategically aligned companies across multiple verticals. You will leverage your corporate development expertise and proven track record in complex deal-making to deliver partnerships that drive significant new customer acquisition, revenue growth, and business innovation. This is a highly visible leadership role with the opportunity to shape Rakuten's partner ecosystem and deliver measurable business results. This role reports to the CMO, Rakuten Rewards. Key Responsibilities: Define and execute Rakuten's strategic partnerships roadmap across core and emerging verticals, including retail, travel, financial, lifestyle, technology, grocery, etc. Lead cross-functional alignment around partnership goals, including GMV, new customer acquisition, co-marketing, customer expansion and retention, and product integration. Influence product and marketing strategies with insights from the partnership ecosystem Identify, evaluate, and close high-impact deals with Fortune 500 companies and other key partners that align with Rakuten's customer base Lead all aspects of the deal lifecycle-from sourcing and pitch through negotiation, contracting and onboarding Create innovative value exchange models, including loyalty integrations, data sharing, co-branded programs, media swaps, card linking, platform integrations, and cultural moments Ensure Rakuten has effective partnerships across the different stages of the customer journey Drive incremental GMV, new customer acquisition, existing customer expansion, and improved customer acquisition cost (CAC) through ongoing partner performance management. Collaborate with marketing, sales, and product teams to develop partner campaigns and user experiences that drive results Prepare executive-level reporting with key KPIs, OKRs, and business initiatives, adapting strategy as needed. Build and lead a high-performing team of business development and partner marketing professionals Foster a culture of ownership, creativity, and data-informed decision making Represent Rakuten at industry events and in senior-level partner conversations Qualifications: Relevant experience in business development, strategic partnerships, or corporate development at a technology, e-commerce, fintech, or loyalty company Demonstrated success sourcing, structuring, and scaling revenue generating partnerships with Fortune 500 companies and other major brands Deep expertise and experience negotiating and closing complex, multi-faceted deals across a range of verticals and partnership types Strong network and negotiation skills in retail, travel, financial services, or performance marketing sectors. Experience working cross-functionally with product, legal, marketing, sales and data teams Analytical mindset with a strong grasp of partner economics, LTV, and performance metrics Excellent communication and relationship-building skills, especially with C-level stakeholders Leadership experience in building and developing high-performing teams Minimum Requirements: 12+ years of relevant work experience required Bachelor's Degree Required Master's Degree Preferred #LI-CW1 Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements. USD $157,464.00 - $293,760.00 annually$157.5k-293.8k yearly Auto-Apply 60d+ agoVP, Loyalty & Retention Marketing
Rakuten Americas
Rakuten Americas job in San Francisco, CA
About Rakuten International Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. About Rakuten Rewards Rakuten is a leading shopping platform that offers Cash Back on purchases from all your favorite brands. By partnering with thousands of brands in apparel, beauty and wellness, dining, grocery, travel, on-demand services, subscription boxes and more, Rakuten helps members save and get more on everyday purchases. Since its founding in 1999, Rakuten has become the largest and most rewarding shopping experience, and its members have earned $4.6 billion in Cash Back just for shopping through Rakuten. For more information, visit Rakuten.com. Job Summary: We are seeking a visionary, data-driven, and customer-obsessed Vice President of Loyalty & Retention to lead our lifecycle marketing, member engagement, and loyalty strategy. This leader will be responsible for deepening user engagement, driving repeat activity, and increasing lifetime value across our entire membership base-from new joiners to long-time superfans. The VP will lead a cross-functional team to craft strategies that make Rakuten Rewards an indispensable daily habit and a household name in value-driven shopping. This role reports to the CMO, Rakuten Rewards. Key Responsibilities: Loyalty Strategy & Retention: Own the end-to-end strategy for customer loyalty, membership tiers, and retention Define and scale the next generation of Rakuten's loyalty program-driving emotional affinity and behavioral frequency Identify opportunities to evolve value propositions, tiers, reward structures, and gamification mechanics Drive the Rak+ paid membership growth strategy Retention & Lifecycle Marketing: Lead a high-performing team to design and execute multi-channel lifecycle campaigns (email, push, etc.) Increase member activation, engagement, and reactivation through personalized journeys and behavioral triggers Partner with Product & Engineering teams to build the tools and systems needed to execute at scale Customer Segmentation & Insights: Develop segmentation strategies that address the unique needs of high-LTV users, dormant shoppers, and new members Leverage data science, testing frameworks, and member feedback to continuously optimize strategies Champion a culture of experimentation, using insights to test, learn, and improve across cohorts Cross-Functional Influence & Execution: Serve as a senior voice of the customer across Marketing, Product, and Operations Collaborate with Brand, Growth Marketing, Product Marketing, and Product teams to ensure loyalty strategies are integrated into broader initiatives Influence executive stakeholders on key strategic investments and prioritization of member-first initiatives Qualifications: Strong background in performance marketing, fintech, retail, or consumer platforms Deep understanding of loyalty mechanics, gamification, behavioral triggers, and subscription/value-based models Exceptional ability to lead cross-functional teams, drive vision, and execute with operational rigor Data- and experimentation-driven mindset; highly skilled in using analytics and insights to drive retention outcomes Excellent communication and storytelling skills-capable of aligning diverse teams and influencing the C-suite Passion for delivering meaningful value to customers and building lifelong brand relationships Minimum Requirements: 12+ years of experience in CRM, lifecycle marketing, or loyalty strategy, with at least 5 years in senior leadership roles Bachelor's Degree Required Master's Degree Preferred #LI-CW1 Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements. USD $157,464.00 - $293,760.00 annually$157.5k-293.8k yearly Auto-Apply 60d+ agoSenior Director, PCB and PCBA Group Leader
Nvidia
Santa Clara, CA job
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology-and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. What you will be doing: Partner with Design Engineering to drive the end-to-end roadmap for PCB and PCBA technologies across all NVIDIA product lines, from early R&D through mass-production readiness. Lead strategic sourcing, quality, delivery, and commercial management of the global PCB supply base, ensuring capability, resilience, and readiness for rapid growth. Develop and implement technical plans and programs that advance PCB and PCBA technologies in both the short and long term, ensuring suppliers have the capacity and capability to support mass-production volumes. Plan and execute advanced R&D programs for next-generation PCB and PCBA/SMT technologies including materials, interconnect structures, and assembly processes to achieve high yields, strong reliability, and readiness for Data Center, Networking, Gaming, and Automotive products. Partner closely with U.S. and Israeli Hardware and Signal Integrity teams to anticipate and support PCB, PCBA, and SMT requirements early in the design cycle. Partner with leading PCB fabricators and material suppliers to shape next-generation technologies, guide their development roadmaps, and qualify new processes and materials for reliable mass production. Select, pre-qualify, secure capacity, and allocate market share for PCB suppliers across NPI and mass-production demands. Manage all engineering and NPI quick-turn PCB/PCBA builds, ensuring industry-leading cycle times, quality, and predictability. What we need to see: B.S. or higher in Materials Science, Chemistry, Electrical Engineering, or related technical discipline or equivalent experience. 20+ overall years of experience across PCB and PCBA/SMT technologies, including at least 10 years leading large, global, cross-functional engineering or manufacturing technology organizations. Demonstrated mastery of PCB technology development including laminate systems, interconnect structures, HDI/multilayer stackups, fabrication processes, and reliability engineering. Strong hands-on background in PCBA and SMT manufacturing, including solder materials, adhesives, underfill, thermal materials, stencil and reflow processes, DFM/DFT, SPC, FA, and high-reliability assembly. Proven experience managing and developing global PCB supply bases, including technology roadmaps, qualifications, quality programs, capacity strategies, and supplier performance management. Experience supporting high-reliability markets (Automotive, Aerospace, Defense, Medical) with rigorous process control and reliability requirements is a strong plus. Established ability to partner deeply with Hardware, Signal Integrity, and Reliability Engineering teams, both domestic and offshore, with a track record of solving complex design-to-build challenges. Demonstrated success operating at executive scale strong leadership presence, clear communication, decisive problem solving, and the ability to influence senior stakeholders across Engineering, Operations, and Suppliers. A builder's mindset with high motivation, strong analytical thinking, creativity, and a passion for developing new technologies and elevating global manufacturing capability. With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. Are you creative and autonomous? Do you love a challenge? If so, we want to hear from you. Come, join our growing team and help us build the scalable communication platforms driving our success in this multifaceted and quickly growing field. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 292,000 USD - 442,750 USD. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until November 24, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.$215k-301k yearly est. Auto-Apply 1d agoAML Tester (Actimize / NetReveal)
Xoriant
Sunnyvale, CA job
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent professional experience). 3+ years of experience in Testing, software implementation, consulting, or technical support roles, preferably in the financial crime, AML, fraud, or risk management domain. Develop and execute system and user acceptance test (UAT) plans, troubleshoot issues, and support as needed.$87k-112k yearly est. 1d agoMarketing Analyst
Xoriant
Santa Clara, CA job
Hi, Want to Connect regarding a urgent position please review below description and let me know if you are interested. Job Title: Business Analyst III - Marketing Analyst Duration: 12+ Months Xoriant reasonably expects the pay rate for this position to be within the following range: $60/hr-$70/hr. Duties: Marketing Analyst to join working with Marketing and IT functions from both companies of an acquisition to ensure seamless integration of the marketing processes and systems. Marketing data will be brought over from the acquired company on Day 1 of integration and will be hosted on the client's Google Cloud Platform platform. This analyst needs to have a basic understanding of data to understand how data is transferred and transformed and shared. Familiarity with marketing campaigns, accounts, and leads is expected. Lastly, this analyst will have an understanding of Salesforce.com & Marketo since both companies use those systems for their marketing leads and these leads will need to be transferred and converted correctly. Other marketing systems this analyst should have familiarity with include NOOK, LeanData, and Onclusive. Skills: Must Haves: 7-10 years of experience as a Marketing Analyst Experience working with Marketing and IT teams Expertise with Jira-understanding of basic data concepts (ex. Google Cloud Platform, Attributes, fields) Experience with integration of Salesforce.com Familiarity with marketing systems such as Marketo, NOOK, LeanData, and Onclusive Nice to Have: Acquisition integration experience Regards, Akangsha Mohite Team Lead W: ************** E: *************************** Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.$60 hourly 1d agoAssoc. Dir, Exotic Equity Derivatives Trader
Scotia Capital (USA), Inc.
New York, NY job
Finance: Scotia Capital (USA) Inc. seeks Assoc. Dir, Exotic Equity Derivatives Trader, in NY, NY to help sr traders manage all mrkt risk on us books by capturing all trades in timely manner. Req'mts: Master's or foreign equiv in Fin'l Eng'g or rel. field & 4 yrs of exp in job offered or rel. occupation: working w/Equity Derivatives & risks associated w/products incl, Volatility, Spot, Dividends, Repo Interest Rates, Foreign Exchange, & how to manage their risk. Offered Salary is $225,000- The information below covers the role requirements, expected candidate experience, and accompanying qualifications. $225,000/yr & 40 hrs/wk. FINRA SIE req'd. FINRA Series 7 req'd. FINRA Series 63 req'd. xevrcyc Pls apply directly thru by searching for Associate Director, Exotic Equity Derivatives Trader & indicate job code JK110425AD. JobiqoTJN. Keywords: Trader, Location: New York, NY - 10060$225k yearly 1d agoHelp Desk Technician -- BARDC5692833
Compunnel Inc.
South Jordan, UT job
LinkedIn Job ID: BARDC5692833 Responsibilities include: • Demonstrate strong customer service skills to provide phone support including: o Listening to the customer to gain an accurate understanding of the situation o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue o Producing accurate, detailed documentation at the client, problem and incident level o Resolving conflict • Responsible for high quality end-user technical support, related to enterprise software and hardware • Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment. • Under general oversight, provides after hours and weekend support as needed. • The position requires attention to detail, follow through, teamwork focus and positive attitude. • An understanding of technology and the ability to apply that knowledge to support all existing systems • Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person • Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly • Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations • Provides investigation, diagnosis, resolution and recovery for hardware/software problems • Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software Qualifications: • Excellent customer service skills required • Excellent communication skills required • Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment • Preferred work experience in technical support role but not required • Required Education: High school diploma or GED with relevant work experience • Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly • Self motivated and ability to work on own initiative in a high pressure environment • Willing to work variable shifts including evenings, weekends and public holidays$67k-95k yearly est. 1d agoIT Scrum Master
Bayone Solutions
Oakland, CA job
Seeking an experienced Scrum Master to drive Agile delivery within a large-scale SAP S/4HANA digital transformation at a major utility company. The role supports cross-functional SAP teams across Finance, Supply Chain, Asset Management, HR, and EHS in a hybrid Agile environment. Hourly Rate - $85.00/hr on W2 to $95.00/hr on W2 Key Responsibilities Scrum Mastery & Agile Facilitation Serve as a servant leader for 1-2 Agile teams (SAP functional, technical, business). Lead all Scrum ceremonies (Daily Stand-up, Sprint Planning, Review, Retrospective). Promote continuous improvement and empirical delivery. Hybrid Agile Governance Work across Agile + Waterfall structures (e.g., PMO stage gates, RAID logs). Support coordination with Data Migration, Testing, Cutover workstreams. Align team delivery with Program Increment (PI) plans and release timelines. Planning & Coordination Partner with Product Owners, BAs, SI partners, and SAP consultants on backlog prioritization. Facilitate refinement/sizing for user stories, technical tasks, SAP enhancements. Manage risks, blockers, and cross-stream dependencies. Scaled Agile Support Participate in PI Planning, Scrum of Scrums, System Demos, and other scaled ceremonies. Synchronize with RTEs, Solution Architects, and other Scrum Masters. Provide Agile metrics (velocity, burndown, team health) for dashboards. Tools & Technology Use Jira for backlog and sprint management; Confluence/MS Project for documentation. Apply SAP Activate methodology within Agile workflows. Coordinate with SAP FI/CO, MM, PM, SD, Basis, ABAP, PI/PO teams. Required Qualifications 5+ years as a Scrum Master supporting enterprise Agile delivery. Strong experience with SAP S/4HANA, SuccessFactors, or major ERP (ECC, Oracle, Workday). Deep understanding of Scrum, Kanban, hybrid Agile, and structured PMO environments. Experience with SAFe or scaled Agile frameworks. Strong conflict resolution, facilitation, and coaching capability. Proficiency with Jira, Confluence, MS Project (or equivalents). Familiarity with SAP Activate and traditional SAP lifecycle phases.$85-95 hourly 1d agoDirector of Customer success - Life sciences
Zensar Technologies
Santa Rosa, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.$146k-196k yearly est. 1d agoR&D Specialist (Flavor Ingredient Specifications Specialist) -- FGDC5664053
Compunnel Inc.
Valhalla, NY job
Job Title: R&D Senior Specialist (R&D - Flavor Ingredient Specifications) Duration: 12+ Months Contract/Possibility of extension Monday-Friday, 8AM-5PM EST Pay Rate : $35 to $40/hr Responsibilities: R&D - Flavor Ingredient Specifications (Contractor) Location: Valhalla, NY Team: Global R&D - Flavor Specifications We're seeking a contractor to support flavor ingredient specifications for global beverage applications. This role focuses on documentation, testing coordination, and cross-functional collaboration to ensure timely delivery of high-quality, specification to meet fast moving innovation timelines. Key Responsibilities: Support flavor ingredient specification development and qualification processes Coordinate documentation, testing, and supplier communications Track project progress and maintain accurate records Collaborate with internal teams and external partners to confirm data accuracy Help troubleshoot and resolve technical or documentation issues that arise during spec development process Qualifications Bachelor's in Food Science, Chemistry, or related field 1-2 years in food & beverage, flavor, or R&D support a plus Familiarity with digital tools and systems a plus Strong organizational and communication skills Proficiency in MS Office applications and Teams Pay Rate : $35 to $40/hr$35-40 hourly 1d agoAdministrative Assistant
Rakuten Group, Inc.
Rakuten Group, Inc. job in San Mateo, CA
About Rakuten International Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. Job Summary: The Administrative Assistant plays a vital role in ensuring the smooth day-to-day operations of a Co-working space, RakuNest, operated by US Incubation Office within the Rakuten USA office in San Mateo. This position encompasses a wide range of responsibilities, including front desk operations, administrative tasks, event support, and contributing to a positive and efficient workplace environment. The ideal candidate will possess strong organizational skills, keen attention to detail, and excellent communication abilities. Proficiency in business tools, such as Microsoft Office, CRM services, and Communication tools etc. to support data-driven decisions and effective communication, is essential. This position requires you to work five days a week at RakuNest. Key Responsibilities: * Greet visitors in a professional and friendly manner. * Conduct office tours for visitors, providing information about the company, its culture, and facilities. * Handle inquiries and requests from tenants and clients. * Address tenant concerns and coordinate with Rakuten USA's IT and Facilities teams when necessary. * Manage office supplies and inventory, including kitchen stock replenishment. * Ensure the office is clean, organized, and properly maintained. * Receive and dispatch mail and packages. * Prepare invoices, quotations, and contracts. * Process payments using Square and resolve related issues. * Support monthly sales reconciliation. * Assist with onboarding of new tenants and online members. * Maintain and update internal documents and databases. * Create and promote internal event pages. * Assist with travel arrangements for the team. * Conduct data analysis using Excel (functions, formulas, pivot tables, charts, etc.). * Manage all logistics for in-person events in both the U.S. and Japan, from venue sourcing to day-of execution. * Provide reports and insights to support data-driven decision-making. * Handle ad-hoc tasks and projects as assigned. * Please note that responsibilities may change in accordance with business needs. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Proficiency in Microsoft Office Suite, with strong expertise in Excel and PowerPoint * Experience with event logistics and coordination * Experience with customer service or onboarding processes, especially for online memberships or subscription services, is highly desirable * Excellent communication and presentation skills, with the ability to confidently and effectively present information to a variety of audiences * Basic level of data analysis principles and statistical methods * Excellent organizational, time management, and prioritization skills * Ability to work independently and as part of a team * Strong attention to detail and accuracy * Ability to maintain confidentiality * Experience with SaaS tools for marketing, survey, or Data analysis is big plus * If you have Industry-specific knowledge it would be a plus Minimum Requirements: * 1-2 years of professional experience in an Operations Administrator role. * Fluent in both English and Japanese is essential The typical base pay range for this role across the U.S. is listed below. There is a different range applicable to specific work locations - within the San Francisco Bay area the base pay range for this role is USD $21.30 - $26.92 per hour. #LI-CW1 Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements. USD $15.98 - $26.92 per hour$21.3-26.9 hourly 60d+ agoSr. Business Development Representative
Rakuten Group, Inc.
Rakuten Group, Inc. job in San Mateo, CA
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty. Job Summary: The Business Development Representative will be part of Rakuten Advertising's Retail Sales team. Business Development Representatives are accountable for achieving and exceeding assigned quotas by securing and maintaining relationships with key decision-makers for Mid-Market Retail brands. The Business Development Representative will focus on new customer acquisition for Rakuten Advertising's affiliate marketing channel in Retail verticals which include Mass Merchants, Apparel & Footwear, Health & Beauty, Luxury, Home Goods, Consumer Electronics, and Sports/Outdoors. You will develop new relationships with C-suite, VP, and Director level contacts in the Marketing, Acquisition, and Digital teams of growing brands in the industry and you will present solutions through consultative selling that enable our clients to acquire new customers and achieve their acquisition and growth goals. In this role, you will collaborate with prospective clients to understand their needs, develop tailored solutions, and leverage state-of-the-art sales strategies to maximize impact. Key Responsibilities: * Act as a specialist in affiliate channel sales, providing expertise in Retail verticals. * Coordinate externally with clients and partners, ensuring that prospect needs are met and maintaining strong, professional relationships to drive client satisfaction and repeat business. * Resolve complex issues during the sales process with a focus on maintaining strong relationships and achieving mutually beneficial outcomes for both prospective clients and the organization. * Represent Rakuten Advertising at trade shows, seminars and industry events. * Understand our competitive landscape to effectively sell against competitors and position Rakuten Advertising as the market leader. * Use the MEDICC sales methodology to qualify prospective client deals across a full-cycle sales pipeline. * Accurately forecast pipeline using Salesforce and Gong while also utilizing Gong to improve all facets of the sales process. * Utilize in place strategic sales systems to track pipeline performance and progress, ensuring that sales targets and KPIs are met while maintaining high-quality customer service. * Consult on sales strategies and solutions, collaborating with stakeholders across acquisition to provide guidance on best practices and develop customized approaches for prospective clients. * Some travel required. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * 3 - 6 years of successful sales experience in a consultative sales environment. * Experience selling SaaS B2B solutions with some affiliate knowledge. * Experience selling to senior level marketing contacts at top ranked retail brands. * Proven record of generating new logo revenue and exceeding sales quota. * Experience using Gong a plus. * Experience working within MEDICC sales qualification methodology preferred. * Understanding of sales processes with sales training courses completed preferred. * Excellent presentation skills, ability to work across many internal teams. Minimum Requirements: * 3- 6 years of successful sales experience in a consultative sales environment. * Bachelor's Degree Required #LI-TL1 #LI-Onsite Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements. USD $65,529.00 - $112,644.00 annually$65.5k-112.6k yearly 13d agoAssociate Project Manager
Agilant Solutions, Inc.
Naperville, IL job
Agilant Solutions is seeking an Associate Project Manager to join our team. In this role, you will support the Senior Manager, PMO and collaborate with cross-functional teams to help ensure successful project delivery. You will assist with coordinating project activities, communicating with stakeholders, monitoring timelines, and keeping project documentation organized and up to date. This is an excellent opportunity for someone who is eager to learn, grow, and contribute to meaningful initiatives. Job Requirements Assist the Project Manager with planning and executing projects using Agile methodologies. Coordinate project tasks, schedules, and cross-team handoffs. Communicate with team members, stakeholders, and clients to help ensure project requirements are clear and met. Monitor project timelines and budgets and flag potential delays or risks. Track project progress and provide regular updates to the project team and stakeholders. Ensure project documentation is accurate, organized, and maintained throughout the project lifecycle. Assist with identifying risks, managing issues, and documenting scope changes. Participate in project meetings and contribute input, next steps, and follow-up items. Help maintain project plans, timelines, and task boards (e.g., Jira, ADO, or similar tools). Support the project team with coordination, communication, and task management to help keep work moving forward smoothly. Personal Skills Strong communication and interpersonal skills with a proactive approach to sharing updates. Excellent organizational skills and high attention to detail. Ability to manage multiple tasks and prioritize effectively. Comfortable working independently and within a team environment. Willingness to learn, take direction, and expand responsibilities over time. Clear and concise verbal and written communication skills, especially when documenting tasks or project details. Positive attitude, accountability, and a problem-solving mindset. Professional Experience Bachelor's degree in a relevant field or equivalent experience. 1-2 years of project management or related experience. Familiarity with project management tools (e.g., Jira, ADO, Smartsheet, Trello, or similar). Basic understanding of Agile methodologies and software development lifecycles. Proficiency in Microsoft Office, especially Excel and PowerPoint. Compensation 45k-52k per year 16 paid days off and 10 paid holidays per year Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k) Paid training and advancement opportunities Equal Opportunity True Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.$131k-269k yearly est. 1d agoIT Desktop Technician -- KAUDC5692873
Compunnel Inc.
Painted Post, NY job
Schedule: M-F, 8am - 5pm, some flexibility may be required Interview Process: First Round Phone Screen, Second Round Onsite Interview Six month anticipated assignment. Possibility of extension based on demand. Role Overview The Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure both in-person and (at times) remotely within the Corning Valley (USA). The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office suites. Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes. Daily Tasks (include but are not limited to) • Active Directory Administration • Limited support for corporate mobile devices • Familiarity with cloud applications (Office365, etc.) • Troubleshooting Cisco VPN connectivity • Familiarity supporting Citrix connectivity • Remote connection/utilization • Asset management skills • Edge, Google Chrome, various browser(s) support • Installation/configuration of various Adobe products • Installation/configuration of Check Point endpoint client software • Printer/driver troubleshooting & installation • ServiceNow utilization • Deployment/configuration of standard IP telephony • Hardware ordering/deployment Additional Responsibilities • Documentation (records) management • Knowledge base utilization • Project interaction • Customer scheduling/follow-ups • End user equipment moves (disconnect/reconnect) • Multi-team interaction and/or technical roundtable participation • Standard device imaging via USB/PXE server(s) • Smart-Hands tasks/functions outside of standard operational work Required Skills/Experience: ** • 1+ year Hardware Experience (beyond imaging/deployment) or relevant experience** • Excellent problem-solving and communication skills • Proven experience in Windows OS deployment, especially Windows 11 • Basic knowledge of Command Prompt and PowerShell • Willingness to learn & grow Required Education: • Associate's degree (preferred), HS Diploma or GED Minimum Required Preferred Certifications: • CompTIA IT Fundamentals • CompTIA A+ • CompTIA Cloud+ • CompTIA Mobility+ • CompTIA Network+ • CompTIA Server+ Performance Expectations Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services Technician will take ownership of follow-up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position. IMPORTANT Notes • The initial location of assignment is subject to change at any time given that Field Services operates and travels between various sites to facilitate end-user requests/issues. o That said, the role may require some light travel as needed for event support and/or remote sites with customers needing assistance. • The candidate may be considered for future development opportunities within the Service Line and possibly outside of the organization after a period of 1.5 to 2 years in the Field Services role.$73k-116k yearly est. 1d agoTeam Lead, Customer Support
Rakuten Group, Inc.
Rakuten Group, Inc. job in San Francisco, CA
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty. Job Summary: As a Team Lead in Customer Support, you will support the team, maintain/improve team operations, and serve as a point of contact between the client facing and technology teams. A successful candidate will have experience with Tier 2 escalation issues and the ongoing daily support of Tier 1 support queries. Key Responsibilities: Business Initiatives * Work closely with support agents and leads to encourage and ensure high performance team-wide. * Interface and collaborate with other support teams (Tier 2, Writing team) to ensure appropriate product and process knowledge is shared across the larger support team. * Establish and maintain relationships with tech teams responsible for major technology platforms and initiatives and ensure that support needs are addressed with both new product development and ongoing product life-cycle efforts. * Support company and Rakuten group people initiatives as well as process improvement and automation. KPI's and Reporting * Compile and provide reports on a weekly and monthly basis. * Maintain and be able to speak to KPI's to upper management. * Ensure best-in-class support outcomes - CSAT, first response time, and resolution times to drive continuous improvement, etc. Day to Day Operations * Responding to escalations from support agents in a timely manner, aiding with specific tickets and client concerns. * Encourage learning and growth of the support agents through escalated tickets and other touch points. * Creating/updating team SOP documentation and providing refreshers to the team as needed. * Responding to escalated customer queries in a timely and accurate way. * Helping key customers use specific products and features. * Effectively communicating complex technical concepts and principles with a wide ranging technical and non-technical audience. * Document, investigate, triage, and report to technical team, system bugs and issues through our issue tracking system. * Monitor ticket/issue status to the point of resolution, ensuring compliance to team SLAs. * Collaborate with technical writing team, requesting new/updated content when needed and review content as subject matter expert. * Active participation in process improvement and automation initiatives. * Work closely with product team members to improve systems and make enhancements to our products for our customers. * Maintain knowledge and understanding of Rakuten Advertising's tracking solutions and services. Minimum Requirements: * 4-year college degree or equivalent professional experience * 2+ years' experience with a mix of customer and technical support in the web domain utilizing structured tools and methodology * Experience as point of escalation for one's team * Excellent written and verbal communication skills * Ability to interface with multiple teams and multiple levels of management * Good organizational, multi-tasking, and time-management skills * Strong analytical and organizational skills * Experience with Microsoft Office (Word, Excel, Powerpoint, and Outlook) * Strong commercial awareness; understands the impact of decisions on Company's short and long-term goals; shows good judgement Desired Skills: * Experience with ecommerce and online advertising desired * Familiarity with Jira and Zendesk ticketing platforms #LI-TL1 Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements. USD $62,856.00 - $107,136.00 annually$62.9k-107.1k yearly 9d agoHardware Automation Test Engineer
Softhq Inc.
Cupertino, CA job
Duration: 6 months Need Diverse resource with HW Automation Test Eng skills, Python, Shell, Linux, Battery, Automation Testing, lab setting, test engineer, embedded system engineer, Battery Engineering / Electrical Engineering experience desired. SQL, GitHub Excellent coding skills in a Python Experience with test automation Excellent ability to analyze and debug problems Experienced in a lab setting, bringing a can-do attitude with a willingness to take ownership and get results.Excellent organizational skills and self-sufficient Excellent documentation and communication skills Self-starter with excellent time management skills and curious spirit and willing to work in fast-paced team.Possess a high level of attention to details.Education ExperienceBachelors or Masters degree in EE or equivalent6 years of industry experience as test engineer, embedded system engineer or data analyst. Battery Engineering Electrical Engineering experience desired.Job Description Responsibilities include writing and maintaining automated tests of power consumption, as well as post-processing and reporting of test results.You will also be responsible for running tests, analyzing test results against expectations, and debugging observed issues. Youll be running many different tests at a time across many different scenarios and need to keep careful track of the results - as well as the creativity and initiative to help us proactively identify new opportunities to improve our workflow.Generate important metrics for day-to-day lab activities.Conducts investigations and prepares reports to support investigations.Maintain continuous operation of system level experiments in labs.Write programs for data filtering, organization, reporting. Write programs for uploading to and maintaining data in SQL database. Develop basic data management and selection programs on SQL.Maintain software traceability through GitHub$87k-114k yearly est. 4d agoSr. Financial Analyst
Rakuten Group, Inc.
Rakuten Group, Inc. job in San Mateo, CA
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. Job Summary: We are seeking for a Financial Analyst to join our Rakuten International team! This position reports to the Senior Finance Manager and will provide financial and analytical support to the Finance function supporting Rakuten International's multiple businesses and areas, including review of accounting transaction and accrual preparation in accordance with GAAP, financial reporting and analysis, and budget / forecast preparation. This role primary supports the US regional headquarter and Rakuten International businesses. Key Responsibilities: * Contributor towards regular weekly forecasting and annual planning processes, supporting other Finance team members and business leads as necessary * Perform a weekly and monthly review of the income statement, analyzing variance to budget, forecast and prior year for each department. Discuss key items with management and summarize key issues in a monthly report * Collaborate and partner with Accounting Team in monthly closing * Evaluate and interpret the budget impacts of personnel, operational expenses and allocations to cross functional teams on a monthly basis and collaborate with their forecast * Ensure completion of various key business analysis projects that have concrete financial benefits to the organization * Prepare and track key performance indicators, other metrics, and business or operational trend data for dashboards and other management reporting for Rakuten International and the Rakuten group of companies * Ad hoc reporting and other miscellaneous projects as assigned * Evaluate financial and operational performances and develop and/or suggest alternative solution for areas of improvements. Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Proficient in Microsoft Excel and familiar with other Microsoft Office products * Experience with SAP Business Planning and Consolidation, Workday Adaptive Planning, Oracle FP&A, Data Blend, or any other financial planning tools, strongly preferred * Experience with Oracle, SAP, QuickBooks, or general ledger systems preferred * Experience in a global organization and/or the high-tech services industry beneficial preferred * Proactive approach and curiosity around tasks such as seeking opportunities on projects, performing analysis, and making recommendations for improvements with a professional mindset; looking to develop leadership and future management skills * High attention to detail with a willingness to review and research data * Strong analytical and problem-solving skills with an aptitude for learning new systems and working with large amounts of data * Adept at collaboration, with strong communication skills, both verbal and written * Able to listen, ask questions, and determine when information is sensitive or confidential * Capable of managing multiple priorities and time to meet deadlines, while maintaining accuracy and attention to detail * Demonstrate a steadfast commitment to carrying tasks through to completion, ensuring that all responsibilities are met with precision and diligence. * Persist through challenges, continuously seeking ways to improve processes and outcomes, and maintaining a focus on the strategic goals of the organization * CPA or MBA is preferred Minimum Requirements: * Bachelor's Degree in Finance/Accounting/Business * 5+ years financial planning and analysis experience; prior experience should include familiarity with basic accounting standards as well as general financial modeling #LI-TL1 #LI-Onsite Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements. USD $78,651.00 - $135,216.00 annually$78.7k-135.2k yearly 11d agoClient Engagement Manager
Infogain
Mountain View, CA job
We are seeking a Delivery Director / Client Engagement Manager. This role combines delivery ownership, client engagement, and growth leadership, requiring deep experience in telecom/ISP domains, OSS/BSS, and large-scale network deployments. The leader will ensure delivery excellence, manage portfolio, and act as a trusted advisor to leadership. Key Responsibilities Own the strategic delivery relationship, infrastructure, OSS/BSS, and operations. Provide governance and oversight of delivery portfolio, ensuring operational stability and cost efficiency. Act as the primary interface client executives for delivery reviews, escalations, and roadmap alignment. Partner with account and sales leadership to identify expansion opportunities and drive portfolio growth. Guide teams in deploying fibre infrastructure, backbone expansion, OSS/BSS modernization, and automation frameworks. Ensure service quality, compliance, and SLA adherence across deployments and operations. Mentor senior managers and build leadership capability in delivery teams. Qualifications 15+ years in telecom/ISP service delivery, including managing broadband or fiber rollouts. Proven success managing large-scale OSS/BSS programs (provisioning, billing, assurance). Deep knowledge of network engineering, backbone deployments, and service assurance. Track record of leading $10M+ delivery portfolios in global environments. Strong executive presence, stakeholder influence, and customer engagement skills.$131k-177k yearly est. 1d agoSr. Manager, Cloud Architecture
The Judge Group
Lake Forest, IL job
Direct Hire Salary: ~ $160-$180k + bonus Hybrid: Lake Forest, IL (3 days a week on-site) About the Role As the Sr. Manager of Cloud Architecture and Engineering, you will lead the strategic design, implementation, and governance of cloud platform solutions across the enterprise. Your mission is to ensure secure, scalable, and resilient cloud services that support the digital transformation. You will collaborate closely with operations, security, and business stakeholders, as well as managed service partners, to maximize the value of cloud investments. Responsibilities Lead Cloud Strategy and Architecture Define and evolve the enterprise cloud architecture to align with business goals, ensuring scalability, sustainability, and technical excellence. Design Resilient Cloud Solutions Architect cloud environments with a focus on high availability, disaster recovery, performance, and security for both COTS applications and internal workloads. Drive Cloud Modernization Lead initiatives to transition from IaaS to PaaS and native cloud services, optimizing operational efficiency and business value. Implement FinOps Practices Develop financial governance strategies that promote cost transparency, accountability, and optimization across cloud resources. Oversee Cloud-Based Software Deployment Manage the integration, configuration, and lifecycle of commercial software in cloud environments, ensuring compliance and performance. Establish Cloud Governance Frameworks Implement robust technical and financial governance models to ensure policy adherence and consistent standards across the cloud landscape. Promote Cloud-Native Adoption and Automation Advocate for cloud-native tools and automation to enhance agility, reduce manual effort, and improve scalability. Minimum Qualifications 7+ years of experience in hosting operations, preferably in manufacturing environments. Proven ability to communicate cloud operations concepts and cost models to both technical and business stakeholders. Experience working in hybrid delivery models with internal teams and managed service providers. Hands-on experience with AWS in hybrid environments (IaaS and PaaS). Deep understanding of: Cloud infrastructure and security Identity management Infrastructure as code and automation High availability and disaster recovery solutions Strong incident management and problem-solving skills. Experience building and managing hosting operations teams, including vendor oversight. Familiarity with ITIL practices and both Agile and Waterfall methodologies. Working knowledge of CI/CD pipelines and securing cloud workloads. Preferred Qualifications Certification in AWS or other cloud platforms. Experience implementing FinOps frameworks. Background in enterprise architecture or cloud governance.$102k-145k yearly est. 4d agoBusiness Intelligence Engineer
Comrise
Foster City, CA job
Foster City, CA (On-Site) Contract | 6-12 Months | $90-100/hr About the Role We're an autonomous mobility company building an on-demand, driverless ride-hailing service-and we're looking for a Business Intelligence Engineer to help power the insights behind our safety, operations, and commercial readiness efforts. In this role, you'll partner closely with data scientists, engineers, and operational leaders to build scalable data models, high-impact dashboards, and reliable metrics that support informed, data-driven decisions. What You'll Do Partner with technical and non-technical teams to gather requirements and deliver automated, actionable BI solutions. Design, build, and maintain data models, datamarts, and ETL/ELT pipelines. Collaborate with data scientists and engineers to define consistent and trustworthy metrics. Develop dashboards and visualizations that drive operational insights and support leadership decisions. Enable self-service analytics and promote data literacy across the organization. Ensure reporting best practices-data integrity, validation, documentation, and scalability. Translate business needs into well-structured data assets under fast-paced timelines. Ideal Candidate Profile dbt certification or strong hands-on experience with dbt. Experience with Airflow for workflow orchestration. Strong background in analytics engineering, SQL, and dimensional data modeling. Full-stack BI skill set: ~40-50% dashboarding and ~50-60% backend datamart development. Proven ability to build and maintain datamarts-not just frontend dashboards. Skilled in creating self-serve dashboards and working directly with stakeholders. Must have Looker (not Looker Studio) experience, including LookML modeling. Required Skills 6+ years of relevant industry experience. Degree or background in Computer Science, Engineering, Applied Math, Statistics, or similar. High proficiency in SQL, dbt, and data modeling. Expertise in Looker and BI best practices. Strong communication and collaboration skills. Interview Process Coding Assessment 30-minute Zoom interview with Hiring Manager 1.5-hour technical panel interview$90-100 hourly 1d ago
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