What does a registration assistant do?
Registration assistant responsibilities
Here are examples of responsibilities from real registration assistant resumes:
- Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
- Gain knowledge of epic and other hospital systems.
- Set the DDC machine in order to start the operation for the day.
- Provide customer service for current students, faculties, university families, and alumni.
- Maintain accurate reports and records prior to alumni events and responsible for processing and recording all information and payments.
- Enter patient information into computerized database for filing and billing of medical insurance claims.
- Ensure accurate and timely entering of information into registration database system for large conventions.
- Register patients for medical procedures and/or appointments by obtaining all insurance demographics and financial information before services are render.
- Register patients according to policies and procedures to ensure accurate and timely information for billing and to provide excellent customer service.
- Enter all relevant patient demographics into EMR.
- Register patients by verifying demographics and insurance information when checking in for appointment with Cerner.
Registration assistant skills and personality traits
We calculated that 35% of Registration Assistants are proficient in Patients, Data Entry, and Insurance Verification. They’re also known for soft skills such as Writing skills, Organizational skills, and Interpersonal skills.
We break down the percentage of Registration Assistants that have these skills listed on their resume here:
- Patients, 35%
Check in and register patients, scan insurance and identification documents into computer system
- Data Entry, 15%
Performed data entry while recording patient information and organizing all paper work to have patient admitted into Hospital system.
- Insurance Verification, 7%
Maintained accurate medical records and health information, and insurance verification.
- Credit Card, 5%
Assist with review, analyze and process credit card/cash receipt orders for completeness, accuracy, and compliance with policies/procedures.
- Patient Registration, 4%
Key Responsibilities: Assist with outpatient registration process in PAS (patient access services).
- Strong Customer Service, 4%
Processed various types of payments such as cash, credit and debit cards and maintained strong customer service skills.
Most registration assistants use their skills in "patients," "data entry," and "insurance verification" to do their jobs. You can find more detail on essential registration assistant responsibilities here:
Writing skills. The most essential soft skill for a registration assistant to carry out their responsibilities is writing skills. This skill is important for the role because "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Additionally, a registration assistant resume shows how their duties depend on writing skills: "communicate with patients, physician offices, third parties, and other departments verbally and in writing. "
Organizational skills. Another soft skill that's essential for fulfilling registration assistant duties is organizational skills. The role rewards competence in this skill because "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." According to a registration assistant resume, here's how registration assistants can utilize organizational skills in their job responsibilities: "utilized customer service and organizational skills and maintain delivery logs. "
Interpersonal skills. This is an important skill for registration assistants to perform their duties. For an example of how registration assistant responsibilities depend on this skill, consider that "secretaries and administrative assistants interact with clients, customers, or staff." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a registration assistant: "display exceptional interpersonal skills with patients while treating them in a professional manner. ".
The three companies that hire the most registration assistants are:
- The TemPositions Group of Companies12 registration assistants jobs
- Tufts University4 registration assistants jobs
- LifePoint Health2 registration assistants jobs
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Registration assistant vs. Assistant operator
The duties of an assistant operator depend on one's industry of employment or the kind of machine that they are operating. Typically, their tasks may revolve around coordinating with operators and other staff, handling and managing documents, understanding blueprints, and adhering to the directives of operators and supervisors. Furthermore, as an assistant operator, it is essential to perform support tasks, such as preparing tools and conducting regular maintenance checks to ensure the efficiency of machines and maintain a safe work environment.
While similarities exist, there are also some differences between registration assistants and assistant operator. For instance, registration assistant responsibilities require skills such as "patients," "data entry," "insurance verification," and "credit card." Whereas a assistant operator is skilled in "customer service," "ladders," "safety procedures," and "cash control." This is part of what separates the two careers.
Assistant operators tend to make the most money working in the energy industry, where they earn an average salary of $43,976. In contrast, registration assistants make the biggest average salary, $31,531, in the health care industry.On average, assistant operators reach similar levels of education than registration assistants. Assistant operators are 0.0% more likely to earn a Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.Registration assistant vs. Finance assistant
A finance assistant is responsible for supporting the financial department with daily operations by doing administrative and clerical tasks as needed. Finance assistants' duties include sorting financial records, updating account spreadsheets, assisting on bank statements reconciliation, processing payments, generating an invoice, auditing financial statements, escalating financial discrepancies for review, and reviewing cost analysis reports. A finance assistant must be knowledgeable of the financial industry and accounting processes, as well as have strong analytical and organizational skills.
In addition to the difference in salary, there are some other key differences worth noting. For example, registration assistant responsibilities are more likely to require skills like "patients," "insurance verification," "customer inquiries," and "patient registration." Meanwhile, a finance assistant has duties that require skills in areas such as "customer service," "payroll," "purchase orders," and "financial assistance." These differences highlight just how different the day-to-day in each role looks.
Finance assistants may earn a higher salary than registration assistants, but finance assistants earn the most pay in the manufacturing industry with an average salary of $39,521. On the other hand, registration assistants receive higher pay in the health care industry, where they earn an average salary of $31,531.Average education levels between the two professions vary. Finance assistants tend to reach similar levels of education than registration assistants. In fact, they're 3.3% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Registration assistant vs. Billing assistant
A billing assistant is primarily in charge of performing support tasks to maintain smooth billing operations in an establishment. Their responsibilities typically include preparing and processing invoices for clients, sending billing adjustments, printing and reviewing invoices and billings, receiving payments, and monitoring delinquent invoices, sending reminders as necessary. They may also close and balance payments, calculate discounts, and maintain records of all transactions. Moreover, a billing assistant must be alert and proactive for any errors and inconsistencies, dealing with them accordingly.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a registration assistant is likely to be skilled in "credit card," "patient registration," "strong customer service," and "database," while a typical billing assistant is skilled in "medicaid," "patient accounts," "cpt," and "hippa."
Billing assistants make a very good living in the technology industry with an average annual salary of $36,753. On the other hand, registration assistants are paid the highest salary in the health care industry, with average annual pay of $31,531.billing assistants typically earn similar educational levels compared to registration assistants. Specifically, they're 0.5% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.Registration assistant vs. Office assistant
Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.
Types of registration assistant
Updated January 8, 2025











