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What does a registration assistant do?

Updated January 8, 2025
6 min read
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Registration assistant responsibilities

Here are examples of responsibilities from real registration assistant resumes:

  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Gain knowledge of epic and other hospital systems.
  • Set the DDC machine in order to start the operation for the day.
  • Provide customer service for current students, faculties, university families, and alumni.
  • Maintain accurate reports and records prior to alumni events and responsible for processing and recording all information and payments.
  • Enter patient information into computerized database for filing and billing of medical insurance claims.
  • Ensure accurate and timely entering of information into registration database system for large conventions.
  • Register patients for medical procedures and/or appointments by obtaining all insurance demographics and financial information before services are render.
  • Register patients according to policies and procedures to ensure accurate and timely information for billing and to provide excellent customer service.
  • Enter all relevant patient demographics into EMR.
  • Register patients by verifying demographics and insurance information when checking in for appointment with Cerner.

Registration assistant skills and personality traits

We calculated that 35% of Registration Assistants are proficient in Patients, Data Entry, and Insurance Verification. They’re also known for soft skills such as Writing skills, Organizational skills, and Interpersonal skills.

We break down the percentage of Registration Assistants that have these skills listed on their resume here:

  • Patients, 35%

    Check in and register patients, scan insurance and identification documents into computer system

  • Data Entry, 15%

    Performed data entry while recording patient information and organizing all paper work to have patient admitted into Hospital system.

  • Insurance Verification, 7%

    Maintained accurate medical records and health information, and insurance verification.

  • Credit Card, 5%

    Assist with review, analyze and process credit card/cash receipt orders for completeness, accuracy, and compliance with policies/procedures.

  • Patient Registration, 4%

    Key Responsibilities: Assist with outpatient registration process in PAS (patient access services).

  • Strong Customer Service, 4%

    Processed various types of payments such as cash, credit and debit cards and maintained strong customer service skills.

Most registration assistants use their skills in "patients," "data entry," and "insurance verification" to do their jobs. You can find more detail on essential registration assistant responsibilities here:

Writing skills. The most essential soft skill for a registration assistant to carry out their responsibilities is writing skills. This skill is important for the role because "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Additionally, a registration assistant resume shows how their duties depend on writing skills: "communicate with patients, physician offices, third parties, and other departments verbally and in writing. "

Organizational skills. Another soft skill that's essential for fulfilling registration assistant duties is organizational skills. The role rewards competence in this skill because "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." According to a registration assistant resume, here's how registration assistants can utilize organizational skills in their job responsibilities: "utilized customer service and organizational skills and maintain delivery logs. "

Interpersonal skills. This is an important skill for registration assistants to perform their duties. For an example of how registration assistant responsibilities depend on this skill, consider that "secretaries and administrative assistants interact with clients, customers, or staff." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a registration assistant: "display exceptional interpersonal skills with patients while treating them in a professional manner. ".

All registration assistant skills

The three companies that hire the most registration assistants are:

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Compare different registration assistants

Registration assistant vs. Assistant operator

The duties of an assistant operator depend on one's industry of employment or the kind of machine that they are operating. Typically, their tasks may revolve around coordinating with operators and other staff, handling and managing documents, understanding blueprints, and adhering to the directives of operators and supervisors. Furthermore, as an assistant operator, it is essential to perform support tasks, such as preparing tools and conducting regular maintenance checks to ensure the efficiency of machines and maintain a safe work environment.

We looked at the average registration assistant salary and compared it with the wages of an assistant operator. Generally speaking, assistant operators are paid $5,521 higher than registration assistants per year.Even though registration assistants and assistant operators are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require customer inquiries, computer system, and powerpoint in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between registration assistants and assistant operator. For instance, registration assistant responsibilities require skills such as "patients," "data entry," "insurance verification," and "credit card." Whereas a assistant operator is skilled in "customer service," "ladders," "safety procedures," and "cash control." This is part of what separates the two careers.

Assistant operators tend to make the most money working in the energy industry, where they earn an average salary of $43,976. In contrast, registration assistants make the biggest average salary, $31,531, in the health care industry.On average, assistant operators reach similar levels of education than registration assistants. Assistant operators are 0.0% more likely to earn a Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.

Registration assistant vs. Finance assistant

A finance assistant is responsible for supporting the financial department with daily operations by doing administrative and clerical tasks as needed. Finance assistants' duties include sorting financial records, updating account spreadsheets, assisting on bank statements reconciliation, processing payments, generating an invoice, auditing financial statements, escalating financial discrepancies for review, and reviewing cost analysis reports. A finance assistant must be knowledgeable of the financial industry and accounting processes, as well as have strong analytical and organizational skills.

On average, finance assistants earn a $5,840 higher salary than registration assistants a year.A few skills overlap for registration assistants and finance assistants. Resumes from both professions show that the duties of each career rely on skills like "data entry," "credit card," and "computer system. "

In addition to the difference in salary, there are some other key differences worth noting. For example, registration assistant responsibilities are more likely to require skills like "patients," "insurance verification," "customer inquiries," and "patient registration." Meanwhile, a finance assistant has duties that require skills in areas such as "customer service," "payroll," "purchase orders," and "financial assistance." These differences highlight just how different the day-to-day in each role looks.

Finance assistants may earn a higher salary than registration assistants, but finance assistants earn the most pay in the manufacturing industry with an average salary of $39,521. On the other hand, registration assistants receive higher pay in the health care industry, where they earn an average salary of $31,531.Average education levels between the two professions vary. Finance assistants tend to reach similar levels of education than registration assistants. In fact, they're 3.3% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

Registration assistant vs. Billing assistant

A billing assistant is primarily in charge of performing support tasks to maintain smooth billing operations in an establishment. Their responsibilities typically include preparing and processing invoices for clients, sending billing adjustments, printing and reviewing invoices and billings, receiving payments, and monitoring delinquent invoices, sending reminders as necessary. They may also close and balance payments, calculate discounts, and maintain records of all transactions. Moreover, a billing assistant must be alert and proactive for any errors and inconsistencies, dealing with them accordingly.

On average scale, billing assistants bring in higher salaries than registration assistants. In fact, they earn a $1,659 higher salary per year.By looking over several registration assistants and billing assistants resumes, we found that both roles require similar skills in their day-to-day duties, such as "patients," "data entry," and "insurance verification." But beyond that, the careers look very different.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a registration assistant is likely to be skilled in "credit card," "patient registration," "strong customer service," and "database," while a typical billing assistant is skilled in "medicaid," "patient accounts," "cpt," and "hippa."

Billing assistants make a very good living in the technology industry with an average annual salary of $36,753. On the other hand, registration assistants are paid the highest salary in the health care industry, with average annual pay of $31,531.billing assistants typically earn similar educational levels compared to registration assistants. Specifically, they're 0.5% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

Registration assistant vs. Office assistant

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Office assistants tend to earn a lower pay than registration assistants by an average of $569 per year.While their salaries may vary, registration assistants and office assistants both use similar skills to perform their duties. Resumes from both professions include skills like "patients," "data entry," and "insurance verification. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "credit card," "patient registration," "strong customer service," and "database" are skills that commonly show up on registration assistant resumes. On the other hand, office assistants use skills like customer service, scheduling appointments, payroll, and word processing on their resumes.The government industry tends to pay the highest salaries for office assistants, with average annual pay of $33,817. Comparatively, the highest registration assistant annual salary comes from the health care industry.In general, office assistants hold similar degree levels compared to registration assistants. Office assistants are 1.1% less likely to earn their Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.

Types of registration assistant

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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