Relay Operator Education Requirements And Courses

Relay operator education requirements

Updated January 8, 2025

2 min read

Usually, relay operators don't need a college education. The most common degree for relay operators is high school diploma with 31% graduates, with only 29% relay operator graduates earning bachelor's degree. Relay operators who decided to graduate from college often finish Modesto Junior College or University of Phoenix. Some good skills to have in this position include phone calls, customer service and speech patterns.

What education do you need to become a relay operator?

What degree do you need to be a relay operator?

The most common degree for relay operators is high school diploma, with 31% of relay operators earning that degree. The second and third most common degree levels are bachelor's degree degree at 29% and bachelor's degree degree at 24%.

High School Diploma, 31%

Bachelor's, 29%

Associate, 24%

Diploma, 8%

Other Degrees, 8%

What should I major in to become a relay operator?

You should major in business to become a relay operator. 23% of relay operators major in business. Other common majors for a relay operator include general studies and psychology.

Business, 23%

General Studies, 10%

Psychology, 7%

Criminal Justice, 7%

Other Majors, 53%

Best majors for relay operators

Rank	Major	Percentages
1	Business	23.2%
2	General Studies	9.8%
3	Psychology	6.7%
4	Criminal Justice	6.7%
5	English	5.7%

Show more common relay operator majors

20 best online courses for relay operators

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1. CVS Health Call Center Customer Service

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

2. Simulation of Call Centre Operations Using R Simmer

Introduction To Call Centre Simulation Process Create Statistical Variables Required For Simulation Define Trajectories for Call Centre Departments Define Teams, Resources & Arrivals of Calls Run Call Centre Simulation & Store Results Plot Charts & Interpret Simulation Results...

3. Winning Communication Skills for Telephone, Conference Calls

4.3

(2,677)

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

4. Telephone Confidence: Be Super Confident on the Telephone!

4.4

(2,925)

Learn how to be more confident on the telephone, learn telephone skills, gain leverage over phone conversations and more...

5. Low Intermediate English: Calls & Messaging

In this course, you will learn how to get in touch with all the people in your life by phone, email, text, and even social media. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement. Each week is made up of engaging, short, task-based lessons that can be done...

6. Getting Started with Call Center Training

4.4

(607)

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

7. Speaking on the Telephone: Confidently Speak on the Phone

4.5

(399)

Tips and tricks to sound comfortable, confident and relaxed on any phone call...

8. OSHA Safety Pro: Hearing Protection Program

4.5

(1,113)

Your guide to preventing hearing loss using OSHA's Occupational Noise Exposure Standards...

9. Prophetic School And Hearing The Voice of God

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Learning to Minister in Power With God's Voice...

10. Cold Calling Mastery

4.8

(350)

Become fantastic at Cold Calling - making cold calls for lead generation, sales, & business development...

11. Dealing With Angry Customers

4.3

(254)

Skills and Techniques for Handling Most Customer Situations...

12. Learn Cold Calling Like the Wolf of Wall Street in 3 Days

4.5

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Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...

13. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

14. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

15. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

16. Business Communication Skills: Handling Clients & Customers

4.4

(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

17. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

18. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

19. Cold Calling for B2B Sales: How to Prospect over the Phone

4.5

(2,576)

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

20. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

Relay operator education level	Relay operator salary
High School Diploma or Less	$37,096

Relay operator education level

Relay operator salary

High School Diploma or Less

$37,096