Rental coordinator job description

• 3 years proven experience in a similar role.

• Background in aerial, construction equipment, and heavy & light duty trucks

• Valid Driver’s License required

• Extremely detail oriented and accurate.

• Must be able to work in a fast-paced environment

• Setting priorities and adapting to changing work priorities.

• Must be self-sufficient and driven.

• Meeting deadlines and schedules.

• Professional personal appearance

• Strong attendance record

• General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck and/or farm equipment preferred.

• Computers and Electronics — General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (FishBowl, etc.) to process purchase orders and tracking inventory helpful.

• Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

• Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position

• Ability to see things in close proximity whether through natural or corrected vision

• Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

• Talk to others to convey information effectively

• Understand written sentences and paragraphs in work related documents

• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action

• Communicate effectively in writing as appropriate for the needs of the audience

Identify complex problems and reviewing related information to develop and evaluate options and implement solutions

BENEFITS

• 401(k) with Employer Match

• Competitive Health Care

• Dental, Vision, and Life Insurance

• Paid Vacation, Sick and Holidays

• STD/ LTD

• Partner Discounts

• Investment in Employee Development

Equal Employment Opportunity Employer

Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
**Job Summary**

Coordinate all rental related activities for the assigned region.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Enters and invoices all rental orders.

+ Maintains files on all rental jobs.

+ Communicates inventory needs to manager and purchasing department. Oversees repair and maintenance of all rental hardware.

+ Communicates any problems such as shortages, delivery issues, damage, etc., to sales and/or customers.

+ Communicates any equipment needs to manager.

**Nature and Scope**

+ Refers complex, unusual problems to supervisor.

+ Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

+ None.

**Work Environment**

+ Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

+ Typically requires overnight travel less than 10% of the time.

**Education and Experience**

+ HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

**Preferred Qualifications**

+ Forming and tilt building background

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

**Functional Area** Sales

**Recruiter** Watkins, Anna


White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Quinn offers a dynamic, fast-paced work environment with exciting growth potential. We believe in rewarding exceptional performance and offer competitive wages, profit sharing, 401k match, plus a complete benefits package.

Rents, and sells Caterpillar and Allied equipment / products to maximize revenue; effectively services the rental and sales needs of current and prospective customers from small hand tools and contractor supplies to large earthmoving, and industrial equipment.
Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

* Rental customer service activities: take calls, answers questions, quotes rates.
* Assists customers choose correct equipment size, mix, and model for application and jobsite requirements.
* Promotes the use of Caterpillar products for all rental needs.
* Maintains proactive / creative posture to increase rental sales activity and profitability.
* Ensures accurate and timely rental transactions: invoicing, insurance verification, credit checks, payment terms, etc.
* Schedules / coordinates equipment hauling in support customers' needs through appropriate channels; processes billing.
* Updates rental transactions and related information into Rentalman database
* Performs rental equipment check-in / check-out
* Coordinates / schedules maintenance and repairs with Service Department; monitors repair status and costs.
* Works with Service Department to ensure equipment abuse by customers are identified and billed accordingly.
* Investigates and resolves customer problems with equipment deliveries, repairs, billing, and related logistics.
* Makes recommendations to management regarding changes in the rental fleet mix and equipment needs to maximize revenue.
* Assists outside Sales Representatives as necessary.
* Assists with other counter operations and rental store functions as needed and requested by store manager.
* Advises management of significant competitive sales and rental activities.
* Represents Quinn Rental Services in a professional manner that promotes the goals and values set forth by Quinn Company and the Caterpillar organization.

Qualifications

High school diploma or general education degree (GED) and one to two years related experience and/or training; or equivalent combination of education and experience.

*About Quinn*

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.

As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company's culture.

We have 22 locations with endless opportunities in Central and Southern California.

Job Type: Full-time

Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday

Work Location: One location