Research and evaluation manager job description

For over 50 years, Family Health Centers of San Diego (FHCSD) has provided affordable, high-quality health care and supportive services to all San Diegans. With more than 2,500 employees spread throughout more than 50 sites around the county, FHCSD is proud of the diversity of its staff as a reflection of the communities it serves.

The reward of working at FHCSD is more than a paycheck and excellent benefits; it is the impact and contribution to the San Diego community that employees value most. If you are passionate about improving the overall health and livelihood of your community, FHCSD is looking for people like you.

Family Health Centers of San Diego is looking for a Evaluation Manager who will be responsible for the successful development, implementation, administration, and ongoing management of program evaluation and quality assurance. As appropriate, provides supervision and support to assigned team and provides training and ongoing support for staff on data and evaluation requirements. In collaboration with the internal Evaluation Consultant, FHCSD Clinical Supervisors, Data QA Specialists, and external Evaluators, provides administration and ongoing management of the program data, documentation, and reporting activities, including oversight of data analysis and data submissions by partners and staff. Develops Quality Assurance plans for regional networks and special projects. Responsible for the complete, accurate and timely generation, and as appropriate, submission of Evaluation reports.
Responsibilities:


Actively keeps project databases up-to-date and current via ongoing review of requirements associated with programmatic activities. As appropriate, supervises assigned team, including recruiting, hiring, training, ongoing support, conducting corrective action, and providing performance management. Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce. Coaches and counsels staff and administers appropriate disciplinary action in a timely manner. Conducts QA and analysis related to deliverables through generation and review of monthly reports; based on analysis of compiled data, informs management team of necessary next steps, and follows-up with required actions, including providing direction to staff and feedback to internal and external evaluators. Ensures adherence to all relevant policies, procedures, and contractual obligations related to research and evaluation. Communicates any evaluation concerns to Program Management and External evaluators as appropriate. Interfaces with FHCSD's IT Dept. and data systems to obtain data and reports to assess performance in meeting identified metrics and support ongoing quality improvement efforts. Leads the planning and development of protocols and procedures relating to data entry; ensures that all documentation is completed and entered in a timely manner and according to department/program guidelines. Oversees and directs activities related to monthly verification of reports matching hard data reports and outcome data.. Oversees data cleaning process. Ensures work is completed according to established timelines and meets all department guidelines. Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured. Provides on-going training to staff related to relevant data systems and evaluation requirements. Provides/ensures staff receive all new hire and annual trainings on time. Reviews, approves, and follows-up on data and reports submitted for analysis; serves as primary point-of-contact for follow-up on data discrepancies; directly submits all final reports. Performs other duties as assigned.



Requirements:


Master's degree in Child Development, Public Health, Social Work, or related field, required. 2 years of experience working with specific data systems and outside Evaluators (e.g., ARIES, CMEDS) required. 2 years of supervisory experience preferred. 3 years of experience in research, data analysis, and management of data required. Must meet organizational driving requirements.



Rewards:


Job type: Regular Full Time Competitive Salary with Excellent Benefits Retirement Plan with Employer Match Paid Time Off, Extended Sick Leave and Paid Holidays Medical/Dental/Vision/FSA/Life Insurance Employee Discounts and Wellness Programs Sponsoring Employer with an Equity Investment Company that can assist you with your down payment for purchasing a home


FHCSD was founded by community activists working towards a common goal: caring, affordable, high-quality medical care for all. We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County. The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

Girls Who Code is an international nonprofit organization working to close the gender gap in technology, and leading the movement to inspire, educate, and equip students who identify as girls or nonbinary with the computing skills needed to pursue 21st century opportunities. Since launching in 2012, Girls Who Code has reached 500,000 students through our in-person and virtual programming, and 115,000 of our alumni are college or career-aged.

Girls Who Code has sparked culture change through marketing campaigns and advocacy efforts, generating 14 Billion engagements globally. In 2019, the organization was named the #1 Most Innovative Non-Profit on Fast Company's Most Innovative Companies list, and in 2022 was named one of NonProfit Times' Best Nonprofits to Work For.

Girls Who Code has a highly evidence-based culture that is dedicated to the thoughtful application of research and data to inform practice and demonstrate the impact of our work.

Working on the Research and Analytics team, the Manager, Research and Evaluation supports the design of research projects as well as the collection and analysis of data and reporting of findings. This role will report directly to the Senior Director, Research and Analytics and manage the Data Analyst.

The role of the Manager, Research and Evaluation includes:supporting the Senior Director, Research and Analytics in designing research projects, evaluation plans, and data collection instruments, collecting, analyzing, and reporting data to internal and external stakeholders to measure the quality and impact of our initiatives and inform strategic planning and ongoing program improvement.identifying issues with data cleanliness and quality and overseeing the Data Analyst in planning and executing projects to address those needs.

Ideal candidates will be proficient with the tools and systems used by the organization to obtain, track, and analyze data, including Salesforce, Tableau, and Alchemer. The management of these systems and ability to utilize them to fulfill data needs will be a key aspect of the role of the Manager, Research and Evaluation.

This is a full-time position that is based in New York City. A regular hybrid work schedule, requiring 2 in-office days per week, is currently in place. Subject to change. We are not considering remote applicants.

Responsibilities:Lead the collection, analysis, and management of data and ensure data is readily available across the organization and illustrates current outcomes and impact Support the development and refinement of data collection instruments and practices to ensure the data collected are high-quality, applicable, and consistent with data collected in past years Oversee and manage several survey administrations each year Conduct the merging, cleaning, and deduping of data obtained from multiple sources Utilize Tableau to develop data dashboards and visualizations that display results (both static and in real-time) Collaborate with the System Operations team to ensure that data is reportable, easily handled, and well-documented, identifying data inconsistencies and cleaning data when needed

Requirements:Bachelor's degree required, preferably in Statistics, Math, Data Science, Computer Science, Engineering, Psychology, Sociology, or a related field Minimum 4+ years of prior experience with research and evaluation including data collection analysis, and reporting Experience with conceptualizing and designing research projects Expertise with data manipulation and analysis using multiple compatible and non-compatible systems and tools (e.g., Salesforce, Tableau, Advanced Excel, Python, SQL) Experience identifying inconsistencies in data structures and data cleanliness An eye for details with superb organizational skills Excellent verbal and written interpersonal skills Thrives in dynamic environment; able to work effectively to meet tight deadlines and goals Desire to learn and grow as part of a small organization; standout teammate with a flexible, creative, and analytical approach to problem solving Knowledge of and/or interest in computer science, technology, and/or education preferred Alignment with Girls Who Code's mission to close the gender gap in technology fields through a commitment to diversity, equity, and inclusion

Girls Who Code is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding our target constituents, while challenging all stakeholders to think inclusively for the betterment of our programs.
Girls Who Code is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels. GWC is not able to sponsor employment visas.

Commerce Place
Work Days: M-F 9-5
Category: Research
Department: Institute Community Health
Job Type: Full time
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union
DEPARTMENT DESCRIPTION:
The Institute for Community Health (ICH) is a non-profit consulting organization that provides planning and assessment, participatory evaluation, applied research and data services to help local communities create sustainable health. The cornerstone of our mission is a commitment to community engagement in all aspects of the planning, evaluation and research processes, and a deep appreciation for the diverse experiences and values that communities contribute to health improvement.ICH has extensive experience working across sectors and with a broad array of organizations and institutions, including community-based organizations, city and state governments, hospitals and community health centers, and academic institutions. Our work spans a wide variety of topic areas, including chronic disease, health systems, youth development, health disparities, substance abuse, and mental health, among others. Further information about our projects is available at
Summary:
The Senior Research and Evaluation Project Manager (Senior PM) will uphold ICH's core values: understanding and respecting diverse populations as well as the uniqueness of communities, safe-guarding privacy, supporting and building lasting partnerships, and improving the health status of communities.
Responsibilities:
Evaluation and Research Project Support:
The Senior PM serves as either Principal Investigator or Project Manager, depending on the parameters of the project.
Develop scopes of work, timelines, and work plans
Manage project team (staff, interns, and volunteers) to meet project goals
Manage project activities, including evaluation and research plan development, instrument design, data collection, analysis, and reporting
Manage project scope to ensure project is on budget and on time
Participate in the collection, analysis and interpretation of qualitative and quantitative data
Effectively manage relationships with ICH clients/partners
Participate in meetings and facilitate discussions about project activities
Collaborate with project data analysts, including working with lead analyst to determine analytical needs and timelines
Ensure compliance with IRB paperwork and other regulations
Provide training and technical assistance in response to requests from academic, hospital and community partners
Troubleshoot problems related to project personnel, community partners, methods, etc.
Dissemination:
In collaboration with project team, disseminate project results to community and academic audiences through journal articles, reports, presentations, and other materials
Represent ICH at local, state and national meetings and other venues
Supervision and Mentoring:
Serve as supervisor for Research Associates and Epi Is, with responsibility for supporting the supervisee's professional development, overseeing their performance reviews, addressing areas of needed performance improvement, and overseeing project workload
Identify and support professional development interests of Level Is assigned to projects managed by the Senior PM
Provide supervision for interns
Revenue Generation:
Support revenue generation by working with management-level and RES staff and project teams to write grants and proposals
Identify new partnership opportunities and maintain and/or develop community, academic and inter-agency relations
Identify personal business development goals and work to achieve them each year
Organizational Responsibilities:
Participate in organizational meetings
Support ICH visibility and communications efforts, including writing blog posts, helping to develop marketing materials, etc.


MINIMUM QUALIFICATIONS:
Master's degree strongly preferred, in public health, anthropology, sociology, or related field
At least 5.5 years of progressively responsible research and/or evaluation experience required, including project management/coordination, required
Experience developing research and evaluation plans and instruments, collecting and analyzing qualitative and quantitative data, and writing reports
Experience with community-based participatory research and evaluation, including working with community organizations
Experience supervising and managing staff
Excellent organizational skills and attention to detail
Ability to balance multiple projects and be flexible in day-to-day work tasks
Strong writing, facilitation and presentation skills
Ability to work collaboratively with other ICH staff
Experience working with community organizations
Ability to interact respectfully with community partners and community members
Strong computer skills, including knowledge of MSOffice
Ability to independently travel to meetings locally, regionally and statewide



In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.