Online Customer Service Representative
Glen Head, NY job
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Sales Associate - Madison
New York, NY job
Job Description
Retail Sales Associate - Stylist - Madison
Dita, a luxury eyewear company, seeks to hire energetic, experienced, and highly motivated Full-time Sales Associates to work in our Madison, NY location.
ABOUT THE JOB:
Qualifications:
1-2 years' experience in luxury sales - eyewear is a plus
A working high profile client book
A proven track record of success in a commission-based selling environment
Flexible schedule
A great sense of style and a keen eye for trends in the eyewear and fashion industries
Excellent teamwork skills/positive attitude
Responsibilities include:
Opening/closing duties
Building and maintaining a book of loyal clients
Reaching/exceeding sales goals on a regular basis
Assisting management in any/all operational duties
Styling clients using our efficient and effective training program
Great sense of style and a keen eye for trends in the eyewear and fashion industries
A reliable, motivational team player with a positive attitude, can-do spirit, and solid work ethic
Licensed optician with current credentials and 2-3 years dispensing experience
ABOUT DITA:
Dita is one of the few remaining major independent eyewear companies. Founded in 1996, the brand has a cult-like following and is a must-have accessory for many celebrities, professional athletes, and fashion bloggers. The company has experienced explosive growth in recent years and is now sold by over 2,000 retail partners worldwide which include some of the world's most exclusive optical shops, fashion boutiques and department stores. We also currently have four flagship stores in some of the most desirable shopping destinations and plan to open at least ten more in the near future. Dita now has more than 120 employees in the United States, Europe, and Asia. Dita has also grown its portfolio of brands to six, with plans to add additional brands in the near future.
WHY WORK FOR DITA?
Dita is an innovative and fast-paced company with a unique, close-knit culture. We value and promote teamwork and cross-functional collaboration. Creativity is highly encouraged, and team members are given freedom to experiment within their roles. Dita offers competitive compensation and benefits. There are opportunities for rapid career advancement for talented and highly motivated individuals.
Dita is an equal opportunity employer. Dita's policy is not to discriminate, nor allow any employee to discriminate against any employee or applicant for employment on the basis of race,
Specialist, WFJ - Saks New York
New York, NY job
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Watches & Fine Jewelry Specialist with a passion for client service and an expertise in fashion. The WFJ Specialist will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The WFJ Specialist will work alongside a diverse sales-team, and report to the Boutique's leadership.
What impact you can create at CHANEL:
* Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the WFJ category and brand
* Optimize the client experience through providing clients with prompt, professional, warm and courteous service
* Build genuine relationships with clients through thoughtful and consistent outreach
* Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
* Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You are energized by:
* The history and heritage of The House of CHANEL
* Being truly service minded
* Utilizing your WFJ expertise to inspire others
* Building collaborative partnerships and relationships in a team-focused environment
* Fostering a meaningful client experience centered around inclusion and connection
* Appreciation for art, beauty, and luxury
What you will bring to the team:
* Ability to thrive in a team environment and work collaboratively
* Understanding of, and passion for client experience
* Excellent communication skills
* Foreign language skills are preferred but not required
* Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
* Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
* Minimum 3 years of related Watches & Fine Jewelry experience
* Minimum High School Diploma
* Ability to lift 15 lbs.
* A flexible schedule with the ability to work late nights, weekends, and some holidays
* Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
What skills you will learn:
* Exposure to multiple boutique business functions and categories
* Growth in additional business and functional areas of the retail business
* Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
* Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
Compensation:
* The anticipated hourly rate range for this position is $27.00 through $34.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
Benefits and Perks:
* Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
* Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
* Generous paid time off policies to include vacation, holiday, sick and volunteer days
* 401K and other incentives
* Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
* Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Auto-ApplySenior Manager, Account Planning
New York, NY job
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
CHANEL is looking for a Senior Manager to join our Account Planning team in our Fragrances & Beauty (F&B) division in New York. Reporting to the Group Director of Owned Account Planning & Replenishment, you will play a leading role in our Owned sales and inventory strategies, business plans, sales budgets & forecasting and performance analysis. This role interfaces with multiple functions in our division and is a key partner for our Digital and Retail teams. Our ideal candidate will have 6 years of experience and a passion for numbers, story-telling, and strategic thinking.
What impact you can create at CHANEL:
Our ideal candidate is numbers driven and a strategic problem-solver, with an ability to multi-task and synthesize data to drive the performance of our Owned business. Our ideal candidate will be able to:
Manage our multi-faceted and evolving Owned distribution network
Oversee multiple priorities with high level of autonomy
Think strategically and critically to identify opportunities for success
Key Responsibilities include:
Create and execute on retail sales & net shipment plans by month/by brand during cadenced U.S. Forecast Updates, incorporating the strategic vision of our Division as well as current market landscape and insight from the key Owned stakeholders
Drive the success of our new Fragrance & Beauty Boutiques (FBB) openings from a Planning perspective (creating and executing on new door sales forecasting, creating new door opening orders, new campaign allocations, executing on FBB Animation Calendar, etc.)
Partner with and provide feedback to Marketing & Merchandise Planning Teams on Owned inventory buy for upcoming newness campaigns utilizing historical data, divisional ambitions, current sales trends and overall market dynamics
Oversee new campaign allocations by door to ensure inventory is distributed appropriately based on sales potential and store capacity
Manage and execute replenishment strategies for all limited-edition SKUs across Owned Accounts
Collaborate with the Owned Replenishment Team to ensure inventory replenishment strategies are in line to meet financial sales goals and are maximizing product performance
Serve as a key business partner for our Digital and Retail teams to drive Owned performance; partnership examples include understanding upcoming product placement/merchandising initiatives to adapt sales plans and inventory strategies to support, EOM business analysis, etc.
Drive weekly and monthly Owned business analysis including product/campaign/brand performance, results to sales plan, YTG expectations, etc. to influence strategic objectives, identify improvement opportunities, and become an Owned liaison, through a passion of creative story-telling and making things beautiful
Support Group Director, Account Planning on cross-functional & multi-faceted project execution and will manage one direct report
You are energized by…
Showing fearless curiosity through questioning and identifying improvement opportunities
Displaying agility by showing flexibility and cultivating a growth mindset through resiliency
Navigating complexity and being able to work autonomously
Working cross-functionally and cultivating impactful relationships with key stakeholders to drive the success in our Owned network
Guiding and developing team members by providing leadership, coaching and development
What you will bring to the team...
Highly analytical with an aptitude for interpreting and utilizing data to improve and propose strategic impact
Strategic thinker/tactical executor with the ability to embrace change and foster new opportunities to grow and protect the business
Must be self-motivated and a self-starter, with a strong attention to detail and systems acumen
Fundamental knowledge of the Supply Chain including supply planning, forecasting models, inventory management, manufacturing, and distribution
Proficiency in Microsoft Excel, and have aptitude to learn technical applications quickly
Possess strong organizational and time management skills
Learning agility and ability to creatively problem-solve in a fast-paced environment; ability to balance multiple tasks
Exceptional interpersonal and communication skills including the ability to communicate effectively with personnel at all levels of the organization
Position Logistics:
6+ years of experience, ideally within an Operations capacity (Store Planning, Forecasting, Distribution, Supply Chain, etc.)
1+ years of direct team management experience
Bachelor's degree required, ideally in a Supply Chain/Merchandising/Planning field
Role requires a minimum of three days in-person office presence at the designated location/office.
Compensation:
The anticipated base salary range for this position is $87,500 through $130,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.
Benefits and Perks:
Flexibility (flexible time and hybrid work options)
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K, pension and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community
CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
Auto-ApplyCase Manager and Companion
New York, NY job
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
401(k), Medical and Dental Coverage
We are seeking a Case Manager and Companion to join our team! In this role, you will be working for a private family office in Manhattan, providing in home care and companionship to a young woman with mental health challenges. Responsibilities include management of health care plan and needs, including communication with her healthcare team; creating sustainable lifestyle habits and enforcing them with daily encouragement; communicating on her behalf to financial institutions and legal team; coaching her through every day challenges and seasons of life; staying in close communication with her family and caretakers; building a simple budget and action plan to help her understand her needs to sustain her lifestyle; general life maintenance including helping pay bills, get groceries, plan for vacations, and maintain a happy life. The ideal candidate is patient, compassionate, and reliable with a background in coaching or helping similarly challenged individuals.
Responsibilities
Providing companionship and conversation
Assist with organization and planning of day to day activities as well as longer term planning
Help client develop a life plan to gain more independence
Manage and monitor medication levels and refills
Manage appointments and care across medical providers
Daily encouragement to move tasks and habits in a positive direction
Communicating with medical care team and family on clients status and needs
Light housekeeping activities when needed (mostly organization and helping develop good habits and routines)
Occasional travel with client may be required (less than 3 wks/year)
Qualifications
5+ years experience as a Companion, Social Worker, Mental Health Counselor, RN or similar role.
Psychiatric experience preferred
First aid and CPR certified
Ability to adhere to all health and safety guidelines
Excellent communication and interpersonal skills
Tolerant of cats
Compassionate, respectful, ethical, patient
Ability to be "on call" in emergency situations
Specialist, High-End Business Development
New York, NY job
Specialist, High End Business Development
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
CHANEL is looking for a Specialist of High-End Business Development to join our Watches & Fine Jewelry Division in New York to grow and develop the High Jewelry and Haute Horlogerie business at CHANEL. You will play an important role in assisting with product movement and allocation for High Jewelry within the US. You will also support in managing and evolving CHANEL's High-End client program. A high level of collaboration is required with cross-functional teams to service boutique needs and client requests while simultaneously supporting new collection launches and reaching overall financial objectives. In this role you will partner closely with the Manager & Senior Group Director of High-End Business Development in strategizing and managing product management and client development opportunities. This role interfaces predominantly with our boutique teams and Global High-End Business Development partners.
What impact you can create at CHANEL:
Coordinate transfers between retail boutiques for specific client appointments as well as inbound and outbound movement of international transfers.
Analyze all product requests with a critical and solution-oriented mindset, proactively identifying opportunities, proposing alternatives, and making strategic suggestions to drive business and optimize sales performance.
Act as liaison between the US and Global High-End Business Development teams to manage client requests and the inbound and outbound movement of international transfers.
Partner with PR regarding all High-End product loans for press features and editorial shoots.
Assist in the management of High-End model stock, partnering with visual merchandising, boutique leadership and sales associates to maintain boutique assortments from a visual perspective and ensure proper assortments to support market and client needs.
Work closely with Customs Compliance team to ensure accuracy on all High-End proformas prior to shipping internationally.
Partner with the Operations, Aftersales, and WFJ Service Center to ensure all High-End inventory is well maintained, product is sent to internal boutiques and external markets on time, and ETAs for client appointments and High-End events are met.
Provide boutique teams with selling tools on all current and new collections, creating client portfolios, and providing sales associates with necessary product knowledge.
Assist in the organization and planning of all local and international High-End events, supporting in the product movements and event logistics.
Assist in entertaining VIC clients during local US events and supporting sales associates during High-End selling ceremonies.
Assist in the management of the Ultimate Platform database, recording all past and current client data, building reports on client behavior and product interests.
Run inventory and sales reports, assisting Manager, High End Business Development in analyzing stock to sales ratio, and request replenishment from our global counterparts to maximize opportunities and drive sales and image.
You are energized by:
Working in a highly collaborative and dynamic environment; embracing change and being both creative and agile.
Interacting with and engaging top CHANEL clients
Navigating complexity and supporting consistent transformation and change
Self-starter, with strong analytical skills and attention to detail.
Connecting the dots on problems, bring a key eye for details and expert problem perception.
What you will bring to the team:
Excellent skills in Excel (comfortable using Pivot Table functions and Vlookup for analysis).
Highly skilled in Powerpoint, with specific ability to build compelling and engaging decks with key insights based upon data.
A strong analytical skillset and comfortability working with data and numbers.
An understanding of VIC client socio-cultural nuances from market to market across the US
Deep understanding of how to leverage data to implement actionable strategies and solutions.
Solid understanding of the supply chain including inventory management and distribution
Strong interpersonal communication skills, including the ability to communicate with internal and external teams and clients.
Strong organizational and time management skills.
Ability to deliver tight deadlines while being detail oriented.
Ability to thrive in fast-paced environment with self-motivated mentality.
Position Logistics:
Bachelor's degree required
Must be able to work independently and transparently, possessing the judgment to provide frequent and concise management updates to US and Global teams.
Ability to work well as part of a team and demonstrate flexibility in working within a continually evolving and demanding environment.
2-4 years minimum of luxury WFJ experience.
Ability for domestic travel, approximately 10%.
Position is based out of New York Corporate Headquarters.
Role requires a minimum of three days in-person office presence at the designated location/office.
Compensation:
The anticipated base salary range for this position is $61,400- $83,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation Chanel:
Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
For more information, please navigate to the Fondation Chanel website here
Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
Auto-ApplyPayroll Specialist
Glen Head, NY job
London Jewelers is a premier jewelry business, family owned and operated for over 90 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a Payroll Specialist to work in our corporate office in Glen Head, NY.
Responsibilities:
Preparation, processing and reconciliation of bi-weekly payroll and maintain accurate records for multiple companies
Run payroll reports
Review, verify and audit payroll register and Time & Attendance
Review payroll data week to week for discrepancies and find reasons for discrepancies
Research and ensure that payroll issues and discrepancies are resolved with a sense of urgency in a timely manner
Ensures that payroll-related transactions are processed in compliance with internal and external policies
Coordinate communications and provide prompt customer service to employees in-person, via email, and/or through telephone on payroll related matters
Reviews and process payroll adjustments
Performs other related clerical payroll duties as assigned
401K - update changes in ADP, upload file feed and complete audits
Qualifications/Experience:
3+ years of payroll processing
Proficiency in using ADP payroll platforms
Excellent written, verbal, and interpersonal communication skills
Upholds professionalism, integrity, responsibility, and accountability
Able to handle confidential information with discretion
Aptness to multitask, prioritize, and maintain meticulous attention to detail
Strong Microsoft Office (Excel and Word) skills
Ability to work well with others and independently in a time sensitive environment
Create relationships with managers and platform representatives through clear and efficient communication
Strong organization and time-management skills with the ability to meet deadlines
Knowledge of Payroll laws, regulations and compliance requirements
Understanding of Third Party Sick and contribution changes and processes
Ability to adapt quickly to changing trends
Preferred Qualifications:
Familiar with HRIS systems administration
Job Type:
Full-time
In office
Salary:
$34.00 - $38.50
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
Shift:
Monday - Friday In office position
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Accounting Operations Manager
New York, NY job
ABOUT ZEGNA The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities-a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand's values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
Reporting directly to the CFO, the Accounting Operations Manager will play a pivotal role within the Finance organization, supporting the Accounting function.
HOW YOU BRING IT TO LIFE
Assist the CFO with daily communication with ZEGNA Headquarters and relay requests to the local team.
Serve as a key partner to internal, cross-group, and external stakeholders including external auditors.
Support the preparation of monthly financial reports and budgets.
Prepare and maintain accurate financial records, including ledgers and journals.
Generate monthly, quarterly, and annual financial statements.
Support the month-end close process and the preparation of monthly financial statements.
Execute monthly report submission: Maintain organized financial records and documentation.
Manage accounts payable and receivable processes.
Conduct bank reconciliations and ensure all transactions are accurately recorded.
Assist with budget preparation and financial forecasting.
Support the CFO with analysis and reporting.
Prepare for and assist with audits by providing necessary documentation. WHO YOU ARE:
CPA required
Fluent in Italian
Minimum 3-4 years of experience is required, with a mix of public accounting and industry experience preferred.
Comprehensive and well-rounded technical accounting skills.
Ability to analyze financial information and identify discrepancies.
Ability to work collaboratively across the organization and with external stakeholders
Strong interpersonal and verbal/written communication skills
Proficient knowledge of financial accounting applications, SAP experience a plus.
Strong analytical, quantitative and problem-solving skills
Bachelor's degree in accounting or related field YOUR ZEGNA OFFER
Hybrid work model, designed to balance flexibility and in-person collaboration
Learning opportunities, including mentorship, structured programs, and personalized development paths
Other benefits, specific to the role or location [add as needed] The pay range for this position is $100,000-$110,000 annually, dependent on candidates' relevant skills and experience. NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
Specialist, Events and Animation
New York, NY job
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
CHANEL is looking for a Specialist to join our Development and Procurement Team in New York, NY. The specialist will play a leading role in managing the production of Fragrance and Beauty (F&B) in store campaign activation; including podiums, visual merchandising, and window displays. This role interfaces with many internal and external teams and is a key partner for our Artistic Direction and Marketing teams.
What impact you can create at CHANEL:
Help bring to life Creative's vision related to events and in store activation
Integrate Sustainable practices, materials, and values
Review and negotiate quotes
Review drawings, samples, and fabrication details, ability to value engineer.
Create strong project communication between internal and external partners
Vendor Management: Planning, sourcing, onboarding, and continued development in partnership with Indirect Procurement, Marketing, Retail Store Experience and Artistic Direction
Logistics development - review delivery, installation, punch list, strike, storage, sustainability
Admin - highly organized with paperwork (quotes, PR, PO, invoicing)
Travel for onsite visits, validating progress and execution of elevated details
Implement strategic opportunities for cost savings and efficient timelines
Develop and refine a strategy to help reduce our carbon footprint
You are energized by:
Working in a highly collaborative environment
Agile and ability to pivot to accommodate many influences
Attention to detail and passion for problem solving
Strategically work with suppliers on Sustainable methods and develop standards to reduce our carbon impact
Having passion for negotiations and project management, with a focus in temporary events
What you will bring to the team:
Background in production and execution
Familiarity with technical drawings and details
Aesthetic eye to manage quality control
Ability to balance multiple projects and priorities
Understanding of current financial trends related to production and logistics
Strong attention to detail and brand standards
Strong organizational, written, and verbal communication skills
Creative thinker with the desire to strategize with various teams
Build powerful connections and partnerships within a team environment with a growth mindset
Position Logistics:
Minimum 2 years of related experience with millwork, interior design, architecture or similar fields
Bachelor's degree (preferred)
15% travel may be required
Hybrid work environment
Support internal business partners in tracking budgets / timelines and updating as the project progresses
Organize bidding, awarding consultants, and supervise their activities and outcome
Display curiosity about sustainability initiatives, construction methods and sourcing strategies
Visit production facilities and store to verify quality and create punch lists
Issue purchase orders and process invoices
Proficiency in InDesign, Illustrator, Sketchup
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
The anticipated base salary range for this position is $61,400 through $87,000 Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation CHANEL:
Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
For more information, please navigate to the Fondation CHANEL website here.
Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Auto-ApplyNew York City 57th St Style Advisor
New York, NY job
ABOUT ZEGNA The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities-a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand's values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Style Advisor, based in New York City, on 57th street, you will bring your unique strengths to the Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You'll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here's how you'll bring this role to life each day - making it your own and shaping it with your unique talents and expertise:
Deliver a memorable in-store customer experience by following the ZEGNA Selling Flow and embodying the ZEGNA Mindset.
Actively build relationships with new and existing clients through networking, CRM follow-ups, and personalized selling.
Develop and drive business by proactively identifying opportunities to increase sales and customer engagement.
Engage customers in meaningful consultations to uncover their preferences and deliver thoughtfully curated total looks tailored to their individual style, needs, and occasions.
Promote ZEGNA Made to Measure services as a key part of the selling ceremony, offering tailored solutions to meet clients' current and future wardrobe needs.
Leverage digital tools (e.g., iPod/iPad) and storytelling techniques to create an integrated luxury experience.
Resolve customer issues and complaints with empathy, while adhering to ZEGNA's customer service policies, including alterations, repairs, and global returns.
Develop in-depth knowledge of ZEGNA products, craftsmanship, fabrics, and Made to Measure services - and confidently translate this knowledge into clear benefits for the customer.
Maintain high standards in clienteling, CRM data collection, and after-sales service while contributing to store KPIs and operations.
Measure your individual performance using key sales and service KPIs, such as cross-selling ratio, conversion rate, and average sales bill.
Actively communicate customer insights, product feedback, and key store updates within the team to help ensure customer satisfaction and support business goals.
WHO YOU ARE
This is how you show up:
You bring 2+ years of experience in luxury retail or client-focused sales environments, with a proven ability to deliver exceptional service.
You are proficient in digital tools and CRM platforms, with a deep understanding of clienteling best practices and customer relationship development.
You're recognized for your emotional intelligence and talent for building authentic, lasting connections with clients.
You demonstrate a strong commitment to personal growth, continuously learning and evolving with curiosity, passion, and an open mind.
You possess excellent written and verbal communication skills, with the ability to engage and collaborate effectively across diverse audiences.
YOUR ZEGNA OFFER
High-earning potential with top performers averaging $150K+
Learning opportunities, including ZEGNA Made to Measure Certification, structured programs, and development paths
Comprehensive benefits: medical, dental, and vision coverage, 401(k) with employer match, commuter benefits, and more.
Paid time off: vacation and holidays, with accrual based on tenure and role level
Access to premium materials, resources, and production partners
Creative autonomy and a supportive environment that rewards results
Opportunity to grow within a luxury, design-focused brand
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
Inventory Specialist, 57th Street Flagship Boutique
New York, NY job
Inventory Specialist At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for an Inventory Specialist, who is responsible for ensuring the flow of goods in and out of the boutique is handled in an effective and optimized manner. They will play a vital role in enabling a seamless client experience. The Inventory Specialist will work alongside a diverse and dynamic team and will report to the Inventory Supervisor and Operations Manager.
What impact you can create at CHANEL:
* Uphold operational standards and processes to deliver the ultimate CHANEL experience to the client
* Process received stock and record into system
* Organize and maintain stock in line with CHANEL expectations
* Prepare and ship outbound shipments according to brand standards
* With direction of Inventory Supervisor and Ops Lead, execute the stock cycle count program and annual physical inventory
* Build positive team relationships throughout the boutique to inspire trust and teamwork
You are energized by:
* The history and heritage of The House of CHANEL
* Demonstrating your organizational skills and maintaining attention to detail
* Being truly service minded
* Providing the highest standards of service
* Working in a highly collaborative team environment
* Building collaborative partnerships and relationships by being trustworthy and honest
* Your curiosity to continuously learn and grow
What you will bring to the team:
* Ability to thrive in a team environment and work collaboratively
* Understanding of, and passion for client experience
* Excellent communication skills
* Foreign language skills are preferred but not required
* Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
* Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
* Minimum 1 year of related experience
* Minimum High School Diploma
* Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.
* A flexible schedule with the ability to work late nights, weekends, and some holidays
* Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service
* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
What skills you will learn:
* Exposure to multiple boutique business functions and categories
* Growth in additional business and functional areas of the retail business
* Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
* Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
Compensation:
* The anticipated base salary range for this position is $24.70 through $28.00 Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.
Benefits and Perks:
* Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
* Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
* Generous paid time off policies to include vacation, holiday, sick and volunteer days
* 401K and other incentives
* Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
* Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
* At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
* We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
* CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
* Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
* CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
* Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
* We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation CHANEL:
* Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
* For more information, please navigate to the Fondation CHANEL website here.
Career and Leadership Development:
* We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
Auto-ApplyFuture Opportunities
New York, NY job
Apply Description
Thank you for your interest in Winston Flowers. If you are interested in potential opportunities not currently listed on our website, we'd still love to hear from you. Please feel free to submit your cover letter and resume for consideration to ********************* or complete the application below, and we'll be happy to keep it on file for future openings.
Easy ApplySenior Group Director, Leather Goods
New York, NY job
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
CHANEL is looking for a Senior Group Director, Leather Goods to join our Merchandising Team in New York, New York. You will play a lead role in establishing merchandising strategy and driving unique assortment for all US boutiques for Chanel leather goods categories in accordance with global and regional strategies. The role will be a key support role for the Head of Merchandising, Leather Goods & Accessories, U.S., providing strategic support and executional leadership to ensure the success of the broader category and managing a team of leather goods merchandising team members through practical guidance and mentorship.
What impact you can create at CHANEL:
Strategic Leadership
Define and execute the U.S. merchandising strategy for Leather Goods, ensuring it reflects both Chanel's creative vision and the unique needs of the dynamic American market.
Support the Head of Merchandising, Leather Goods & Accessories, in driving the overall category vision, strategic planning, and business performance.
Partner with global counterparts to align on collection vision while tailoring assortments and strategies for the U.S. client.
Identify opportunities and risks in the U.S. market and recommend strategies to drive growth, client acquisition, and retention.
Support setting the US Pricing strategy for leather goods and play a key role in the approach of all other categories.
Product & Assortment
Lead the team to build seasonal assortments that represent collection allure and support each BTQ's specificities and clients' needs.
Partner with the global merchandising team to share U.S. insights, influencing collection architecture and lifecycle management.
Monitor performance and adjust buy strategies to maximize sales and inventory efficiency.
Front- Runner of Fashion & Industry Trends
Serve as a thought leader in the U.S. luxury landscape, identifying shifts in client behavior, cultural moments, and fashion trends.
Translate these insights into assortment strategies, ensuring Chanel remains the leader in the U.S. market for fashion and desirability.
Represent the U.S. voice in global forums, ensuring regional perspectives influence leather goods' product evolution.
Client- Centric Approach
Leverage U.S. client insights, CRM data, and retail feedback to anticipate demand and shape product journeys.
Ensure the Leather Goods offering enhances the client experience across U.S. boutiques and all client facing events.
Retail & Business Excellence
Partner with U.S. Retail, Visual Merchandising, and Education teams to ensure storytelling and execution that protect brand equity.
Track key business metrics and lead action plans to optimize results.
Work closely with Supply Chain and Merch Planning to ensure the right products reach the right markets at the right time.
Leadership & Team Development
Lead and develop the U.S. Leather Goods merchandising team, fostering growth, collaboration, and excellence.
Lead with a coach mindset, supporting individual development while driving teamwide performance.
Serve as a cultural ambassador, inspiring teams with Chanel's heritage, creativity, and client-first philosophy.
Drive efficiency and process improvement through challenging status quo and collaboration.
You are energized by:
Passionate about Fashion - You are deeply connected to the world of fashion and craftmanship, bringing enthusiasm, curiosity and innovation while respecting the codes of the house.
Visionary & Strategic - You see both the big picture and the fine details, shaping strategies while executing flawlessly in the moment.
Client-Obsessed - You have a deep curiosity about the U.S. luxury client and make decisions that put their needs, desires, and experiences at the center.
Innovative & Trend-Aware - You anticipate market and cultural shifts, translating them into forward-thinking merchandising strategies.
Collaborative & Influential - You thrive in cross-functional partnerships, inspiring and aligning diverse teams toward shared goals.
Analytical & Decisive - You balance intuition with data, using insights to drive informed business decisions and corrective actions.
Resilient & Adaptable - You excel in ambiguity, embrace change, and remain composed under pressure while leading teams through evolving priorities.
People Leader - You nurture talent, develop high-performing teams, and embody Chanel's culture of respect, excellence, and creativity.
What you will bring to the team:
12+ years of experience in luxury merchandising, with strong expertise in Leather Goods and deep knowledge of the U.S. luxury fashion market.
Proven ability to adapt global strategies to local market needs and drive commercial performance.
Strong analytical and financial acumen, with experience managing P&L responsibilities.
Excellent leadership and communication skills, with experience leading high-performing teams.
Deep understanding of U.S. luxury clients, trends, and competitive landscape.
Up to 25% regular travel (international and domestic)
Bachelor's Degree required, MBA a plus
Compensation:
The anticipated base salary range for this position is 175,000 through 225,000 component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing for your role: 2-week August Office Closure and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation Chanel:
Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Fondation Chanel website here
Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
Auto-ApplyBoutique Facilitator, Client Experience Host, 57th Street Flagship Boutique
New York, NY job
Boutique Facilitator, Client Experience Host At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
As a Boutique Facilitator, Client Experience Host, you will be the first point of contact for guests, embodying CHANEL's spirit of refinement, warmth, and luxury. Your role is to ensure every client feels personally welcomed, cared for, and guided throughout their visit, creating a seamless and memorable boutique experience in collaboration with the sales and management teams.
What impact you can create at CHANEL:
Personalized Guest Service
* Extend a warm, elegant welcome to all guests, creating an inviting first impression.
* Anticipate client needs and provide tailored, thoughtful assistance throughout their visit.
* Acknowledge and cater to Very Important Clients (VICs), ensuring their experience reflects their valued relationship with CHANEL.
* Coordinate memorable client experiences, from pre-arrival to post-visit follow-up.
Boutique Experience Support
* Maintain an approachable, gracious presence on the boutique floor, assisting with directions, appointments, and introductions to sales associates.
* Manage guest flow for a serene and organized environment.
* Monitor and report on client experience, sharing insights with management.
* Possess comprehensive knowledge of CHANEL's métiers and offerings to guide guests effectively.
* Deliver bespoke hospitality, including assistance with purchases and transportation.
* Support boutique events and special activations to enhance client engagement.
* Assist with initiatives such as private floor support, client appreciation gestures, and event execution.
Guest Communications
* Oversee pre-arrival and in-store communications, ensuring each interaction is personalized and considerate.
* Efficiently manage appointment bookings and daily client scheduling using digital tools.
Brand Representation
* Embody CHANEL's heritage, aesthetic, and values in every action and interaction.
* Maintain a dynamic, professional appearance and demeanor that reflects the Maison's timeless elegance.
You are energized by:
* Genuinely welcoming and guiding clients
* Turning difficult situations into positive memories
* Providing the highest standards of service
* Building collaborative partnerships and relationships in a team-focused environment
* Fostering a meaningful client experience centered around inclusion and connection
* Your curiosity to continuously learn and grow
What you will bring to the team:
* Proven team collaboration skills and a commitment to collective success.
* Passion for delivering outstanding client experiences.
* Exceptional written and verbal communication abilities.
* Deep appreciation for CHANEL's legacy, products, and social commitments.
* Dedication to ongoing learning and professional development within CHANEL.
* Graceful, composed, and client-focused approach.
* Strong interpersonal skills and proactive anticipation of client needs.
* Discretion and professionalism when engaging with VICs and distinguished guests.
* Proficiency with digital platforms, including CRM and appointment tools.
* Relevant experience in luxury hospitality or retail is preferred.
* Adaptable, reliable, and thrive in a dynamic, fast-paced setting.
Position Logistics:
* Minimum 1 year of related experience
* Foreign language skills are preferred but not required
* Moves with pace and energy while maintaining attention to detail
* A people person who can work both independently and with others
* Minimum High School Diploma
* Able to lift 15 lbs.
* Must have flexible schedule with the ability to work late nights, weekends and some holidays
Compensation:
* The anticipated hourly range for this position is $24.00 to $28.00. Base compensation is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.
Auto-ApplyFashion Advisor, 57th Street
New York, NY job
Fashion Advisor At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.
What impact you can create at CHANEL:
* Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
* Optimize the client experience through providing clients with prompt, professional, warm and courteous service
* Build genuine relationships with clients through thoughtful and consistent outreach
* Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
* Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You are energized by:
* The history and heritage of The House of CHANEL
* Being truly service minded
* Utilizing your fashion expertise to inspire others
* Building collaborative partnerships and relationships in a team-focused environment
* Fostering a meaningful client experience centered around inclusion and connection
* Appreciation for art, beauty, and luxury
What you will bring to the team:
* Ability to thrive in a team environment and work collaboratively
* Understanding of, and passion for client experience
* Excellent communication skills
* Foreign language skills are preferred but not required
* Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
* Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
* Minimum 3 years of related experience
* Minimum High School Diploma
* Ability to lift 15 lbs.
* A flexible schedule with the ability to work late nights, weekends, and some holidays
* Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
What skills you will learn:
* Exposure to multiple boutique business functions and categories
* Growth in additional business and functional areas of the retail business
* Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
* Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
Compensation:
* The anticipated hourly rate range for this position is $27.70 through $34.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
Benefits and Perks:
* Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
* Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
* Generous paid time off policies to include vacation, holiday, sick and volunteer days
* 401K and other incentives
* Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
* Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
* At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
* We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
* CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
* Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
* CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
* Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
* We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
*
Fondation CHANEL:
* Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
* For more information, please navigate to the Fondation CHANEL website here.
Career and Leadership Development:
* We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
* CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Auto-ApplyMarketing & Events Manager
New York, NY job
ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As the Marketing & Events Manager for ZEGNA North America you will be responsible for supporting strategic brand planning and executing the regional marketing strategy (US and Canada) across all channels (retail and wholesale). This position is accountable for all local events, in-store experiences, and other regional marketing initiatives which drive brand awareness, increase client engagement with the ZEGNA brand, and drive strong ROIs.
The Marketing & Events Manager has strong analytical, communication, and presentation skills and is comfortable working cross-functionally. This position requires the candidate to be highly organized, detail-oriented and manage multiple projects at once. This position reports directly to Marketing & Events Director - Americas and is based in our NYC Corporate office 4 days a week (1 day WFH).
KEY RESPONSIBILITIES:
Allocate and manage the budget for all regional retail advertising and marketing initiatives.
Collaborate on planning regional marketing strategy, applying insights and suggesting innovative ideas with a particular focus on new store openings and priority markets
Work closely with HQ to design and validate local strategy and execution.
Establish strong partnerships with cross-functional teams to align on plans and execution (PR, Content, Media, Retail, CRM, Visual Merchandising, Finance, etc.).
Oversee all facets of regional and partner marketing initiatives and localized campaigns to ensure execution meets brand standards and guidelines.
Support marketing department as a flexible and diversified resource across all planning and projects. EVENT AND ACTIVATION MANAGEMENT:
Support the Marketing & Events Director to ensure all events (brand, retail, client experiences) are delivered seamlessly and in an elevated manner with a hands-on mindset.
Design activations to deliver strong ROMI.
Develop and implement enhancements to events, retail activations, and client experiences. RELATIONSHIP AND PARTNER MANAGEMENT:
Own and develop mall relationships to maximize brand awareness and visibility through mall marketing platforms.
Serve as relationship support and account manager for appx 10 retail and wholesale partners, driving strategy and execution for all Lease Required Advertising [LRA] and Coop Advertising campaigns
Establish and leverage relationships with potential brand partners (e.g., Amex, hospitality, art industry).
Collaborate with regional teams with optimize relationship network with key hospitality partners, local VIPs, stylists, wedding planners and others. Serve as relationship lead between marketing department and retail teams, as well as key relationship lead between local teams and HQ marketing resources.
RETAIL MARKETING:
Develop infrastructure and protocols for handling retail marketing requests
Own all facets of regional retail marketing including asset requests and delivery for all regional marketing campaigns
Design and deliver marketing activities to engage clients with the brand
Manage regional participation in charitable events
Maintain regional calendar slides
Champion local initiatives for inclusion in digital, social and paid media campaigns
Monitor local paid media campaigns, providing strategic marketing guidance in collaboration with local teams to media agency
Create briefs, pitch and summary presentations to ensure HQ alignment ADDITIONAL RESPONSIBILITIES:
Support marketing department with budget tracking and management, ensuring proper budget planning, timely vendor payments and payment tracking. Manage expense report submission.
Provide strategic marketing insights. Monitor competitive activities and identify consumer trends and insights.
Create marketing collateral as needed for regional and HQ teams, including planning and summary decks and presentations
Support HQ during key brand moments as needed, such as fashion shows and local activations QUALIFICATIONS:
Bachelor's degree or equivalent experience required; MBA preferred.
5+ years of proven experience in retail luxury marketing and brand management, and event execution.
Demonstrated success in creating and implementing integrated brand strategies that drive results.
Outstanding verbal, written, and presentation skills, enabling effective influence across various stakeholders.
Strong leadership skills with the ability to align diverse teams and departments toward a common goal.
Extensive experience in budget creation, management, and optimization to ensure cost-effectiveness without compromising quality.
Strong data analysis capabilities to inform decision-making and measure the success of initiatives.
Expertise in managing multiple projects and priorities simultaneously in a fast-paced environment. WHO YOU ARE:
Passionate about delivering exceptional experiences and understanding the nuances of the luxury world, consistently pushing boundaries to elevate brand presence.
A forward-thinker with a business mindset and an innate ability to balance creative vision with measurable outcomes.
You're known for being highly organized and proactive, with excellent written communication skills and attention to detail
You thrive when owning a project end-to-end - from vision to final invoice - and excel in fast-paced, high-touch environments
Collaborative with strong leadership and project management skillsets, adept at fostering strong connections while motivating teams to achieve shared goals.
Thrives in dynamic corporate environments, addressing challenges with poise and ingenuity. Relationship focused, with polished communication skills and prior experience to serve as relationship lead with diversified partners. COMPENSATION:
The pay range for this position is $100,000-$110,000 annually with bonus potential, dependent on candidates' relevant skills and experience.
Product Manager, Accessories - 57th Street Flagship Boutique
New York, NY job
Manager, Product At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Product Manager who will be a brand ambassador and business leader focused on delivering extraordinary experiences for the internal team and clients. They will play a vital role for driving the business of their respective product category(ies), by coaching and managing a diverse team of salespeople, and will work closely with the Boutique Director by imparting critical business knowledge. The Product Manager will be responsible for fully owning and driving the business within the Shoes & Other Accessories division.
What impact you can create at CHANEL:
* Coach and inspire a team to deliver an elevated client experience for all clients
* Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
* Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
* Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
* Lead a team with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance
* Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events
You are energized by:
* The history and heritage of The House of CHANEL
* Building collaborative partnerships and relationships
* People leadership and development
* Fostering a meaningful client experience centered around inclusion and connection
* Being comfortable in the middle of complexity and ambiguity
* Creativity and innovation by testing, learning, and taking new risks
What you will bring to the team:
* Ability to thrive in a team environment and work collaboratively
* Understanding of, and passion for client experience
* Excellent communication skills
* Foreign language skills are preferred but not required
* Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
* Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
* Minimum 5 years of related experience
* Bachelor's degree (preferred)
* Ability to lift 15 lbs.
* A flexible schedule with the ability to work late nights, weekends, and some holidays
* Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
What skills you will learn:
(This is best leveraged for internal job posting to best attract internal talents)
* Exposure to multiple boutique business functions and categories
* Growth in additional business and functional areas of the retail business
* Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
* Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
Compensation:
* The anticipated base salary range for this position is $87,500 through $121,800. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
* Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
* Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
* Generous paid time off policies to include vacation, holiday, sick and volunteer days
* 401K and other incentives
* Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
* Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
* At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
* We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
* CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
* Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
* CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
* Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
* We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation CHANEL:
* Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
* For more information, please navigate to the Fondation CHANEL website here.
Career and Leadership Development:
* We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
* CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Auto-ApplyAssociate, Visual Merchandising, 57th Street - New York Flagship
New York, NY job
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
The primary responsibility of this role is to maintain the brand image in the Boutique, elevating the client experience and facilitating the selling process. They will report directly to the Boutique Director with a dotted line to the Regional Visual Merchandising (VM) Manager.
What impact you can create at CHANEL:
* Expedite the selling process for Fashion Advisor's by being readily available to change mannequins, pull and replenish items from selling floor, make substitutions on displays when product is needed for clients, etc.
* Be the point of contact for the store when VM Lead is on other projects, during corporate holidays and on weekends
* Support Operations team with product prep work for floor moves and collection launches, including P Touching display items
* Update digital photo files for VM maintenance purposes as changes are made
* Keep documentation of window items current (SKU, price, size, etc.) for selling team's reference
* Assist in implementation of events, Sale, seasonal installs, corporate events and other business driving initiatives in the Boutique
* Communicate effectively with boutique selling team and management
* Work independently with minimal supervision
You are energized by:
* The history and heritage of The House of CHANEL
* People leadership and development
* Fostering a meaningful client experience centered around inclusion and connection
* Building collaborative partnerships and relationships
* Being comfortable in the middle of complexity and ambiguity
* Multi-tasking within projects in a dynamic, fast paced environment
* Creativity and innovation by testing, learning, and taking new risks
* Appreciation for art, beauty, and luxury
What you will bring to the team:
* Ability to thrive in a team environment and work collaboratively
* Understanding of, and passion for client experience
* Excellent communication skills
* Foreign language skills are preferred but not required
* Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
* Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
* Minimum 2 years of related experience
* Basic knowledge of retail operations, display and merchandising
* Experience in basic computer software and digital photography
* Minimum associate degree, preferably in a Fashion related major
* Ability to work on a ladder; be willing and able to lift 30 - 40 lb.
* Able to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.
* A flexible schedule with the ability to work late nights, weekends, and some holidays
* Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
* The anticipated hourly range for this position is $24.00 to $28.00. Base pay is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.
Benefits and Perks:
* Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
* Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
* Generous paid time off policies to include vacation, holiday, sick and volunteer days
* 401K and other incentives
* Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
* Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
* At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
* We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
* CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
* Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
* CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
* Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
* We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
*
Fondation CHANEL:
* Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
* For more information, please navigate to the Fondation CHANEL website here.
Career and Leadership Development:
* We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
* CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Auto-ApplyFuture Opportunities
New York, NY job
Job DescriptionDescription:
Thank you for your interest in Winston Flowers. If you are interested in potential opportunities not currently listed on our website, we'd still love to hear from you. Please feel free to submit your cover letter and resume for consideration to ********************* or complete the application below, and we'll be happy to keep it on file for future openings.
Requirements:
Easy ApplyFashion Advisor, Madison
New York, NY job
Fashion Advisor At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique's leadership.
What impact you can create at CHANEL:
* Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
* Optimize the client experience through providing clients with prompt, professional, warm and courteous service
* Build genuine relationships with clients through thoughtful and consistent outreach
* Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
* Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You are energized by:
* The history and heritage of The House of CHANEL
* Being truly service minded
* Utilizing your fashion expertise to inspire others
* Building collaborative partnerships and relationships in a team-focused environment
* Fostering a meaningful client experience centered around inclusion and connection
* Appreciation for art, beauty, and luxury
What you will bring to the team:
* Ability to thrive in a team environment and work collaboratively
* Understanding of, and passion for client experience
* Excellent communication skills
* Foreign language skills are preferred but not required
* Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
* Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
* Minimum 3 years of related experience
* Minimum High School Diploma
* Ability to lift 15 lbs.
* A flexible schedule with the ability to work late nights, weekends, and some holidays
* Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
* The anticipated hourly rate range for this position is $28.00 through$34.00. Base compensation is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.
Benefits and Perks:
* Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
* Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
* Generous paid time off policies to include vacation, holiday, sick and volunteer days
* 401K and other incentives
* Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
* Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
* At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
* We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
* CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
* Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
* CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
* Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
* We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
*
Fondation CHANEL:
* Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
* For more information, please navigate to the Fondation CHANEL website here.
Career and Leadership Development:
* We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
* CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
Auto-Apply