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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Yucaipa, CA | $40,543 | $19.49 |
| 2 | Chicago, IL | $40,254 | $19.35 |
| 3 | Wixom, MI | $37,228 | $17.90 |
| 4 | Logan, UT | $36,607 | $17.60 |
| 5 | Pocatello, ID | $36,117 | $17.36 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Representative | $121,964 | $59 | - |
| 2 | Customer Service Expert | $108,560 | $52 | - |
| 3 | Customs Consultant | $97,334 | $47 | - |
| 4 | Customer Liaison | $78,926 | $38 | - |
| 5 | Customer Retention Representative | $76,542 | $37 | - |
| 6 | Customer Service Executive | $71,863 | $35 | - |
| 7 | Customer Care Executive | $71,369 | $34 | - |
| 8 | Customer Care Consultant | $71,309 | $34 | - |
| 9 | Customer Service Professional | $67,149 | $32 | - |
| 10 | Customer Solutions Specialist | $65,471 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Merck | $38,347 | $18 | 163 |
| 2 | Gilead Sciences | $38,215 | $18 | - |
| 3 | Zoetis | $37,923 | $18 | - |
| 4 | Vertex Pharmaceuticals | $37,615 | $18 | - |
| 5 | Exelixis | $37,324 | $18 | - |
| 6 | Sarepta Therapeutics | $36,759 | $18 | - |
| 7 | Emergent BioSolutions | $36,618 | $18 | - |
| 8 | Cubist Pharmaceuticals | $36,552 | $18 | - |
| 9 | Ligand Pharmaceuticals | $36,501 | $18 | - |
| 10 | Human Genome Sciences | $36,394 | $18 | - |
| 11 | Med Immune Inc | $35,842 | $17 | - |
| 12 | Tri Pac | $34,664 | $17 | - |
| 13 | CPR Website | $34,100 | $16 | - |
| 14 | Universal Packaging Systems Inc | $34,031 | $16 | - |
| 15 | Ambu USA | $33,873 | $16 | - |
| 16 | PL Developments | $33,769 | $16 | - |
| 17 | HUMCO | $33,651 | $16 | - |
| 18 | Seagen | $33,510 | $16 | - |
| 19 | Reed-Lane | $33,414 | $16 | - |
| 20 | Aaron Industries | $33,359 | $16 | - |