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Salesforce consultant skills for your resume and career
15 salesforce consultant skills for your resume and career
1. Apex
- Developed Apex triggers/classes for various functionality.
- Implemented Apex Unit Testing 2.0 internal automation Jenkins job which will automatically run Apex unit tests every day at scheduled time.
2. Cloud
Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.
- Influenced ExactTarget Marketing Cloud Services tools and scripting language to deliver highly dynamic and personalized content.
- Developed a cloud based CRM solution that would eliminate ongoing maintenance and expensive customization.
3. Workflow Rules
Workflow rules refer to the rules that guide business procedures. This can be an automated process, such as that since with Saleforce's Workflow, or a general flowchart that fills in the answers for "if/then" statements. Each rule considers a different "if" phrase - "if the customer hangs up" or "if the email subject line contains an order number" - and offers a solution - "then make a note to not call back" or "then forward the email to invoice department."
- Developed complex workflow rules, Approval process for effective business requirements.
- Created several time-dependent workflow rules.
4. Custom Objects
Custom Objects refer to a customizable database that stores a company's information. This includes client records, accounting information, and product details. Optimizing this data storage improves companies' customer relationship management as users can easily view all of the information associated with a client efficiently.
- Project manager and business analyst for high tech manufacturing company developing custom objects and integrating to SAP.
- Designed and documented the Entity-Relationship data model with Custom objects and relationships.
5. SFDC
- Involved in developing prototype for various SFDC Scenarios according to Business Requirements.
- Mapped the required fields on the SFDC Account verification page with the fields in the engineering system for the Integration.
6. Dashboards
The dashboard is a data management tool used for business intelligence. Dashboards, store, organize and display the scattered data in one system providing easy access to information whenever required. The data is displayed using advanced data visualization techniques, allowing users to understand the intricate patterns in their data. Dashboards make it easier to draw parallels between different data metrics and help in the identification of data trends.
- Developed and configured various custom reports & dashboards for different users based on organizational needs.
- Generated different Reports and Dashboards on data from objects after execution of controller logic.
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Approval processes are used to authorize the use of a new office procedure. This decision to approve the process is often made using supporting evidence from documentation, including invoices and purchase orders. An approval process may also outline a flowchart of reviews to ensure the new procedure is adequately analyzed before approval is given.
- Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Responseforautomatingbusinesslogic.
- Involved in development of Approval processes based on application requirements.
8. Data Manipulation
Data manipulation is the process of organizing collated data to make it presentable and easier to read. Data manipulation is also a programming language that is used for adding, editing, and deleting data in a database.
- Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application.
- Used SOQL for data manipulation needs of the application by preprocessing records and generating sets to avoid hitting the Governor Limits.
9. Salesforce CRM
- Identified core areas of need, educated myself on Salesforce CRM, and led training of organization s staff.
- Used CTI in Inbound and outbound call information and interaction times are automatically logged in Salesforce CRM.
10. Eclipse
- Used Eclipse and ANT to move metadata from sandbox of one production org to sandbox of another production org.
- Used Sandbox for testing and Eclipse and Deployment Change Sets for code deployment and worked with Tortoise SVN.
11. Salesforce Marketing Cloud
- Designed salesforce service cloud console to enhance productivity with dashboard like interface.
- Experience working with marketing automation using salesforce marketing cloud.
12. Sandbox
- Assist in the configuration and maintenance of Sandbox environments to facilitate successful development and QA testing of new on-demand features and functionality
- Deployed multiple releases of Configuration, Customization and Development from Sandbox to Production org
13. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Consumed WSDL files into java platform by generating java API using axis tool.
- Worked with Java Developers for creating classes.
14. API
- Designed custom charts using Google charts API to reduce sales team's effort in selling the products.
- Created Customer 360 view by integration of various API's for effective representation of the content/data.
15. Validation Rules
Validation rules in SalesForce contains a formula or expressions that evaluates the data in one or more fields in a record to meet the standards and returns a value "True" or "False". Validation rules displays error message to the user when the Condition is "False"
- Created validation rules to implement business logic.
- Worked on standard objects for customization like adding new fields, validation rules, Record Types, Page Layout and Triggers.
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List of salesforce consultant skills to add to your resume
The most important skills for a salesforce consultant resume and required skills for a salesforce consultant to have include:
- Apex
- Cloud
- Workflow Rules
- Custom Objects
- SFDC
- Dashboards
- Approval Processes
- Data Manipulation
- Salesforce CRM
- Eclipse
- Salesforce Marketing Cloud
- Sandbox
- Java
- API
- Validation Rules
- Web Services
- Email Alerts
- SOQL
- HTML
- Visualforce Pages
- Custom Tabs
- Load Data
- Object Oriented Programming
- JavaScript
- Salesforce Sales Cloud
- Data Migration
- Custom Controllers
- Email Templates
- SOSL
- AppExchange
- Automation Studio
- Custom Reports
- Pre Sales
- CSS
- WSDL
- Salesforce Lightning
- Formula Fields
- CSV
- UI
- Data Models
- Cloud Computing
- Pardot
- User Roles
- XML
- Cast Iron
- UAT
- Assignment Rules
- External Systems
Updated January 8, 2025
