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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $51,802 | $24.90 |
| 2 | Duluth, GA | $43,604 | $20.96 |
| 3 | Little Rock, AR | $39,989 | $19.23 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $99,962 | $48 | - |
| 2 | Customer Account Executive | $85,240 | $41 | - |
| 3 | Customer Service Executive | $72,851 | $35 | - |
| 4 | Customs Consultant | $72,772 | $35 | - |
| 5 | Customer Care Consultant | $71,544 | $34 | - |
| 6 | Customer Liaison | $71,386 | $34 | - |
| 7 | Sales Service Coordinator | $65,621 | $32 | - |
| 8 | Customer Care Executive | $59,215 | $28 | - |
| 9 | Customer Retention Representative | $58,415 | $28 | - |
| 10 | Customer Service Representative Supervisor | $54,767 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | TWG Holdings, Inc. | $46,100 | $22 | - |
| 2 | Residential Warranty | $45,461 | $22 | - |
| 3 | USI Insurance Services | $45,066 | $22 | - |
| 4 | Business Insurance Services Inc. | $45,055 | $22 | - |
| 5 | American Enterprise Mutual Holding Company | $44,949 | $22 | - |
| 6 | Industrial Risk Insurers | $44,316 | $21 | - |
| 7 | Fidelity Life | $43,825 | $21 | - |
| 8 | Sun Life of Canada | $43,079 | $21 | - |
| 9 | Bisys Insurance Service Inc | $42,548 | $20 | - |
| 10 | ISG | $42,385 | $20 | - |
| 11 | PMSI | $41,909 | $20 | - |
| 12 | Sammons Enterprises | $41,852 | $20 | - |
| 13 | Signal Holdings LLC | $40,228 | $19 | - |
| 14 | Farm Bureau Insurance Michigan | $39,104 | $19 | 3 |
| 15 | Penn Mutual | $38,915 | $19 | - |
| 16 | Phoenix Insurance | $38,911 | $19 | - |
| 17 | PEMCO Insurance | $38,838 | $19 | - |
| 18 | Concord Group Insurance | $38,485 | $19 | - |
| 19 | Insurance Service Center | $38,010 | $18 | 1 |
| 20 | Great West Casualty Company | $36,564 | $18 | 4 |