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Seacoast Bank jobs in Stuart, FL - 85 jobs

  • Banking Center Manager - Wedgewood

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Stuart, FL

    ** This role is for immediate hire ** A Banking Center Manager is responsible for developing and implementing strategies focused on branch profitability and performance. Additionally, the position is expected to lead and develop the branch team and is responsible for maximizing branch performance. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leadership Assess and coach branch team while providing constructive feedback to increase overall effectiveness and ensure accountability. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Responsible for all aspects of branch team regarding employment, training, scheduling, performance appraisals, salary changes, promotions, transfers, corrective action and termination. Drive engagement by creating and fostering an ongoing career development plan with branch team. Perform as primary liaison for complex, escalated situations. Fulfill talent management accountabilities including succession planning, attracting and retaining top talent, and continuously developing strong bench strength. Develop trusting & cooperative working relationships with customers and associates. Maintain a positive working environment by building team morale and providing ongoing recognition. Create brand awareness at community, charitable and civic events as a bank ambassador. Proactively seek continuing education opportunities to enhance leadership Be highly proficient and lead Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Performance Management Consistent execution of the Community Bank playbook to ensure overall success of the branch. Foster and drive activities leading to opportunities for consumer loan growth including but not limited to: Customer Educational Seminars Client Retention Calls New Client Prospecting Outbound Telephone Calling Efforts Networking Events Work with staff to foster true needs based customer conversations through Relationship Builder coaching and observations. Develop and maintain a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals. Develop and maintain partnerships with internal line of business leaders. Compile data and prepare various branch reports and other management reports as assigned. Able to balance business needs with customer requests while managing potential risk to the bank. Operations Ensure all safety and security procedures are followed. Serves as the primary branch security contact and business continuity leader. Ensure branch adherence to AML/BSA requirements (Customer Identification Program, Account Opening Customer Due Diligence, ongoing profiling requirements, Enhanced Due Diligence, OFAC, Suspect Activity Form, etc.), operational procedures, policy exception guidelines, audit procedures, risk/control expectations, dual control, security, and all other regulated banking requirements; communicate any updates to associates. Follows up on all audit / scorecard / QC deficiencies. Report and resolve customer complaints. Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the customer when offering additional products and services. Function in any capacity within the branch as needed up to and including Teller, Client Advisor and Teller Manager roles. Manage the branch budget including scorecards, branch profit, income and expenses. Implement strategies to improve revenue generation while managing costs. Responsible for facility management and branch security including but not limited to ATM, Drive-Thru, Branch Building, and Aesthetics. Responsible for the maintenance and testing of the Business Continuity Plans and Recovery Procedures for areas of responsibility. Ensures that issues identified through testing or Audit results are appropriately addressed and mitigated. Also responsible for conducting annual awareness training with team members to familiarize them with key information on response strategies and recovery action plans. Adheres to Seacoast Bank's Code of Conduct. Business Development/Credit Acumen Ability to source Treasury Management solutions and services and small business lending needs. Responsible for a basic understanding of all consumer products and services with a strong emphasis on consumer lending. Demonstrate basic knowledge of small business deposit and lending products and services. Observe joint sales calls with line of business partners. Have an introductory knowledge of all consumer credit facilities including, but not limited to Structuring proper terms and product based on customer need. Basic understanding personal financial statements and tax returns to identify credit worthiness and identifying risk potential. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required. College degree or 5+ years in retail sales and/or financial services experience required. Proficient in all consumer lending products and maintain an active NMLS registration status. Demonstrate excellent communication (written and verbal) and interpersonal skills. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. Able to proactively lead, manage, motivate, and coach associates to produce desired results. 2+ years Consumer Lending experience preferred. 1+ years Business Development experience preferred. Have basic knowledge of external business development skills. 2+ years of previous supervisory experience required. #LI-MG1 The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $62k-111k yearly est. 6d ago
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  • Commercial Banker II

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Stuart, FL

    The focus of a Commercial Banker II is set up business development strategy and executing sales production efforts to acquire new commercial business within the market area. The position makes sales calls and visits to business customers, high net worth individuals and prospects to understand the client needs, customize solutions that will benefit the customer and meet loan, deposit and service needs. The Commercial Banker II is responsible for attainment of deposit and loan growth objectives, services an extensive, complex customer portfolio and market. The role requires collaboration between multiple bank group including: Treasury Management, Wealth Management, and Consumer Banking as well as internal support functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains the quality, profitability and growth of business and consumer products through appropriate pricing and fees. Demonstrates effective sales strategies to attract, expand and retain customer relationships. Applies need-based sales techniques to attract, expand, and retain customer relationships by identifying products and services to enhance the customer relationship with the bank. Sets business development strategy for assigned market; identifies opportunities and makes sales calls to existing clients and prospects. Thoroughly collects and analyzes customer and prospect financials to assess viability. Reviews loan applications, tax returns, income statements, bank statements and other relevant data to determine actual cash flow and perform ongoing credit grade determinations within policy guidelines. Identifies and structures large, complex loan and deposit opportunities that optimize credit quality and profitability. Coordinates portfolio management functions collaborating through a team which may include Credit Analysts and Commercial Banking Assistants. Applies a high level of business acumen and risk management expertise to assess the viability of loan and deposit opportunities. Prepares and articulates accurate, comprehensive, relevant information to the Loan Committee for loan approval. Oversees ongoing quality control for a portfolio by executing proper documentation, compliance and collection efforts. Maintains knowledge of banking products, programs, services and promotions. Responsible for achievement of market objectives as set by Bank leadership. Uses Customer Relationship Management systems to track sales efforts and prospects. Ensures compliance with internal controls, operational procedures and risk management policies. Represents the Bank in business development efforts and at networking and community functions. Develops partnerships and collaborates with other lines of business to attain mutual goals and better serve customers. Ensure adherence to AML/BSA requirements, audit procedures, dual control, security, Business Continuity, and all other regulated banking requirements. Adhere to Seacoast Bank's Code of Conduct. EDUCATION AND/OR EXPERIENCE: Five or more years of proven success in Commercial Banking. 4-year college degree, BA in Business Administration, Economics, Finance or related major, required Ability to analyze markets, identify prospects, develop and execute consultative, value-added sales techniques and strategies. Ability to meet and exceed established targets. Demonstrated record of relationship building with business, civic and governmental organizations. Currently established within the micro-community, where reputation and followership is in place. Flexibility around work hours and be available at times convenient to the client. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $65k-86k yearly est. 5d ago
  • 1000 Hiring Bonus - Travel Teller - Highlands County / Avon Park

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Stuart, FL

    This position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers, assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Develop an introductory understanding of consumer deposit and lending products and processes. Develop proficiencies in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Observe presentations regarding banking products/services through networking events. Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. May be assigned vault responsibilities. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 6 months cash handling experience required. Minimum of 6 months previous experience in retail sales and/or financial services experience preferred. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-TR1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-36k yearly est. 5d ago
  • Treasury Management Support Specialist II

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Stuart, FL

    can be located in St. Petersburg, Boca Raton or Stuart, FL. (3 days in the office/2 days remote). This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews. Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods). Responsibilities Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls. Reviews maintenance requests, completes maintenance requests timely with attention to detail. Processes orders for replacements scanners and return labels Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed. Researches non post of RDC transactions, performs maintenance to RDC platforms as needed. Completes account servicing requests with a high degree of customer satisfaction. Reviews hourly ACH reports to ensure transmissions are occurring as anticipated. Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts Compiles daily, weekly and monthly reports as requested. Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P. Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues. Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization. Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction. Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly. Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates. Resolves problems or discrepancies on customer accounts in a timely manner. Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner. Adheres to Seacoast National Bank's Code of Conduct. Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures. Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research Completes other tasks as assigned. Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties. Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes. Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services. Requirements High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields. Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services. Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours. Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding. Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them. Strong customer service skills. Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation. Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan. Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment. Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions. Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance. Ability to maintain a high degree of confidentiality. Work independently, requiring supervisory approval in unusual or sensitive situations. Strong customer service, operational, and telephone skills. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-51k yearly est. 6d ago
  • Summer Internship Program, 2026

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Stuart, FL

    Seacoast Bank's Internship Program, is designed for individuals to work within their selected teams, gaining hands-on experience working through daily tasks, as well as summer projects. Interns will have exposure to senior leadership within the bank and will be pulled together throughout the summer to fully immerse in Seacoast's culture. The internship will also include team building, volunteer activities and executive meetings, with a summer-end presentation to gain public speaking experience with your leaders present. The 2026 Summer Internship will begin on June 8th and complete on Friday, August 7th. It is full time, Mondays - Fridays. To be selected for this internship the ideal candidate must align with the criteria stated below. Please review the DEPARTMENTS AVAILABLE with their specific locations. Only apply IF you are residing in the locations of the specific role and can commute to that location on a daily basis to reflect the roles that are still available: The roles below are still available (updated January 14th). If you do not see the opportunity, it is no longer available or accepting submissions (Orlando/ Miami). In Stuart, FL: Accounting - ideal candidate is an accounting major. Will focus on accounting operations and/or financial reporting Finance - finance major; focus on strategy analysis Human Resources - ideal candidate is majoring in human resources and wants exposure to a corporate HR environment. Information Security - ideal candidate has cybersecurity or information science as their major. Information Technology, 2 openings: one for software development and the other for hardware/account creation/ helpdesk responsibilities. Internal Audit - may commute to a branch in Port St. Lucie area. Ideal candidate has accounting or finance or business as major. Second candidate for internal audit will want to have IT exposure/interest. Legal - candidate will be selected EITHER from Stuart or Sarasota. In Tampa, FL: Credit Risk Review - will perform financial analysis and transaction review work to provide a fully independent assessment of credit risk management (1st line) and control (2nd line) to the Seacoast Board of Directors. Seeking a finance/business major who is a rising senior with a minimum of 3.5 GPA. Accounting - will focus on accounting operations and/or financial reporting In Sarasota, FL: Legal - candidate will be selected EITHER from Sarasota or Stuart. In Buckhead, GA: CRE, Commercial Real Estate - ideal candidate is junior or senior and a real estate major. As an intern with the Atlanta CRE team, an individual will gain exposure to the bank's role in assisting professional real estate organizations with a variety of financial needs. Specific tasks will include cash flow modeling and feasibility analysis associated with the acquisition and development of new projects, market research and participating in client meetings. TOP REASONS TO WORK AT SEACOAST BANK: Full time for 10 weeks, Monday through Friday. Receive direct supervision from a designated mentor. Participate in professional training offered to all employees. Build resume and explore career options. Shadowing, mentoring, and learning opportunities with accounting professionals. Regular evaluations and feedback. Inclusion in meetings and activities as appropriate. Paid Internship. ESSENTIAL JOB FUNCTIONS: Under close supervision, performs professional duties that provide the opportunity for related training in the assigned business unit. Handle sensitive or confidential information with honesty and integrity. Performs a variety of developmental assignments in assigned area under the direction of more senior-level staff. Utilizes related platforms to aggregate and manage data related to project reports, progress summaries and statistical analysis as required. Contributes individually or as part of a team to support the designated business unit. Assists with problem solving to maintain operational excellence and platform stability. Works towards goals and objectives and participates in special projects as defined and assigned by management. Performs other related duties as required. Adheres to Seacoast Bank's Code of Conduct. QUALIFICATIONS: Must be a current college student or have recently graduated with undergrad. Strong preference will be given to college Juniors/Seniors (or master's students). Candidates must live in Florida or Georgia (already have residence within the specific location of their preferred role). Selected interns will be within commuting distance to the specific Seacoast location related to their selected role. Must also be able to travel to Stuart, FL occasionally over the summer (corporate location) if not already located in that area. GPA will be requested and could be strong consideration for selected candidate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $25k-31k yearly est. 5d ago
  • Client Advisor - Palm City/Martin Downs

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Palm City, FL

    QUALIFICATIONS: High School Diploma or equivalent required. Minimum of 6 months cash handling experience required. College degree or 1+ years in retail sales and/or financial services experience required. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. ESSENTIAL JOB FUNCTIONS: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to close sales based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Deliver presentations regarding banking products/services through networking events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization to develop trusting and cooperative working relationships. Actively pursue NMLS registration status. Build proficiencies in all consumer deposit and lending products and processes. Develop on an introductory understanding of small business deposit and lending products and processes. Demonstrate proficiency in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Display proficiency in Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Open and process accounts, perform account maintenance, process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures, to include AML/BSA requirements. Ensure branch adherence to AML/BSA requirements, audit procedures, dual control, security, Business Continuity, and all other regulated banking requirements. Responsible for reviewing and adhering to branch operational procedures and controls while communicating updates to associates. Follows up on all audit deficiencies. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. While performing the duties of this job, the associate is frequently required to stand. The associate must occasionally lift and/ or move up to 25 pounds and may be required to stoop, kneel, crouch or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI - TR1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $46k-82k yearly est. 5d ago
  • SBA Banker III

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Stuart, FL

    The Small Business Administration (SBA) Banker III is responsible for leading business development with a primary focus on SBA lending while maintaining market leadership presence in the local community. The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and 504 as well as generating and managing a portfolio of business and corresponding relationships, while seeking new accounts through calling efforts, marketing, and referrals. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Business Development Quickly establish a consistent SBA business development cadence in the marketplace which includes but is not limited to: Call Planning and Follow-Up Client Retention Calls New Client Prospecting Outbound Telephone Calling Efforts Networking Events Maintain and expand a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals. Responsible for sales, credit analysis, proper loan structuring (SBA loan packaging and submission), client interviewing and perceptive character judgment. Source and build new business relationships. Credit Acumen Complete understanding of all business credit facilities including, but not limited to: Structuring proper terms and product based on business need, useful life and business growth. Basic understanding of business and personal financial statements and tax returns to identify credit worthiness and identifying risk potential. Ability to identify short- and long-term credit facility needs based on business sales cycle, type of business, growth plans, and business strategy. Educates prospective clients about the Bank's underwriting guidelines, SBA programs and all applicable government regulations. Coordinates with attorney, loan closer and other involved staff to assure timely loan closing and funding activities. Able to balance business needs with customer requests while managing potential risk to the bank. Adheres to Seacoast Bank's Code of Conduct. Acts as a mentor to junior level SBA Lenders within Seacoast Bank. Adheres to policy & procedure of Seacoast Bank and must comply with BSA/AML/OFAC regulations and guidelines. Accept loan applications and the collection all required applicant information while following Fair Lending performance standards and ensuring fair and equal treatment to all applicants. Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the applicant and their credit needs. Proactively helps to resolve customer concerns in a timely, professional, and positive manner, escalating issues to the next level of authority as needed. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required. College degree in a financial related discipline preferred. 5+ years of directly related SBA experience preferred. 10+ years in business development and/or financial services experience required. Demonstrate excellent communication (written and verbal) and interpersonal skills. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $51k-95k yearly est. 5d ago
  • Fraud Analyst (Temporary)

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Port Saint Lucie, FL

    can be located at any Seacoast Bank office within the state of Florida. This is a temporary employment opportunity. Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight. ESSENTIAL DUTIES AND RESPONSIBILITIES: Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system. Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure. Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses. Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses. Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff. File criminal charges within the appropriate jurisdictions and take civil action through legal means. Attend court as necessary to represent bank. Provide reports and status updates on recovery and fraud investigations. Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes. Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up. Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns. Investigate process and partner with the U.S. Secret Service on counterfeit cash received. Monitor suspected scams and notify branch personnel to mitigate loss. Identify and escalate potential loss prevention and/or compliance issues to Senior Management. Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses. Review and process charged off checking accounts for branches based on established guidelines and approvals. Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations. Administer user rights for Campus building access system Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention. Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents. Responsible for reviewing security related reports. Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: High School graduate plus 2 year degree; 4 year degree preferred. 3 to 5 years' experience in working in a bank or law enforcement environment preferred. Minimum of 2 years Loss Prevention experience. Experience of working in an environment requiring detail input and review. Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures. Strong analytical, communications and decision-making skills. Thorough knowledge of applicable laws and regulations. Ability to read, analyze and interpret governmental regulations and regulatory guidance. Well organized with the ability to manage multiple tasks and priorities. Excellent written and verbal communication skills. Strong research skills. Ability to deal with problems involving several concrete variables in standardized situations. PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $47k-77k yearly est. 6d ago
  • Relationship Manager III - Commercial (US)

    TD Bank 4.5company rating

    West Palm Beach, FL job

    Hours: 40 Pay Details: $115,440 - $173,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Relationship Manager III services the needs of large/complex business portfolios, customizing a broad range of products and services to meet the financial needs of TD's customers. The job acquires, develops and manages commercial banking relationships by providing customized solutions across different commercial segments to build a strategy that is right for the customer now, and in the future with a focus on growing the portfolio by providing financial solutions and developing new business from both existing and new customers. The role is a trusted advisor who, with sensitivity to the customer's operating environment, structures and packages practical and competitive solutions that demonstrate an understanding of their financing, cash management and overall business needs to add value to the customer's portfolio. Depth & Scope: * Highly seasoned professional role requiring substantial expertise in a customer segment or product / service line * Originates and monitors larger loans with moderate to complex credit needs and/or supports a growing Region or a Region with more complex relationships and transactions * Accountable for sales and / or delivery of solutions across business lines and segments * Recommends best practices to improve products or services; integrates a deep understanding of target customer market and dynamics * Anticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers * Manages existing strategic accounts/opportunities that represent the business segments largest/most important accounts and/or takes a significant business development focuses * Solves or may lead others to solve complex problems; leads efforts to develop new product and service solutions or structure complex deals * Executes and may direct others in complex account management processes - structures sophisticated solutions and advice * Impacts a range of sales achievement for strategic accounts * Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels * Works autonomously as the 'lead' and guides members within area of expertise * Identifies and leads problem resolution for complex requirements related issues at all levels . Education & Experience: * Undergraduate degree * 7+ years relevant experience * In-depth understanding of commercial industry, business development techniques and credit decisions * Proven business development track record, with proven ability to conceptualize and implement effective new business strategies * Extensive network of outside referral sources for new business * Excellent credit and financial analysis skills * Effective negotiation skills Customer Accountabilities: * Responsible for growth goals (loans, deposits, fees), both individually and within the team, through development of new business Customers and cross selling existing Customers as well as an established network of resources * Makes sales calls and may coordinate sales calling efforts, gather related financial and general business information as directed, coordinate financial analyses needed to make credit decisions * Contributes and/or provides recommendation to loan decision process based on evaluation of credit risk and other key factors from Credit Management * Negotiates specific terms and conditions and communicate credit decisions to prospects and Customers as directed by policy and/or credit approval * Leads all aspects of relationship management for an assigned portfolio /segment and/or geography * Delivers exceptional customer service at every interaction and execute on plans to continuously improve the customer experience * Acst as a trusted advisor expected to meet the needs of customers by providing creative products / solutions * Actively uses sales platforms to build a robust understanding of customer / target needs, industries, and markets * Understands customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer * Actively generates referrals to all business partners in the Bank to help meet the comprehensive financial needs of TD customers * Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory * Possesses and constantly enhances expert knowledge of the market, customers, and broader economic factors * Identifies and responds to changes in the business environment and establishing action plans to address customer issues and priorities * Identifies customer / prospect referral opportunities to internal Bank partners that meet customer needs * Develops community relationships and membership in civic and professional organizations, including active participation in networking events Shareholder Accountabilities: * Develops/implements sales strategies to proactively attract, acquire and retain customers / sales opportunities and referrals, to increase profitability and enable business growth * Plans and executes business development activities, review and communicate results, and adjust tactics accordingly * Promotes and offers full suite of products, sales, services and banking capabilities * Assesses credit requests to determine risk and make appropriate recommendations for structuring credit deals * Contributes to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation * Contributes to business objectives for Operational Excellence * Supports the timely and accurate completion of business processes and procedures * Protects the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary * Ensures documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations * Identifies, suggests and actively participates in process improvement opportunities * Actively manages relationships within and across various business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements * Participates in cross-functional / enterprise initiatives as a subject matter expert helping to provide guidance for complex situations * Ensures necessary due diligence to support the accuracy of all customer transactions / activities * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite * Assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct Employee/Team Accountabilities: * Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest * Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit * Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices. * Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships. * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $115.4k-173.2k yearly Auto-Apply 4d ago
  • Store Supervisor - Fort Pierce

    TD Bank 4.5company rating

    Fort Pierce, FL job

    Hours: 40 Pay Details: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any other manager, the Store Supervisor is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations. The role supports driving a team in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences. Depth & Scope: * Provides supervisory oversight to a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experiences * Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines * Closely monitors workflows for the teller team and platform, prioritizing tasks and delegating duties and responsibilities * Work focus time horizon is generally short term with low to moderate risk * Demonstrates understanding of bank operational policies, procedures and regulations and establishes expectations, delegates tasks as appropriate and educates the team on how they play a part in managing risk and protecting TD Bank, Employees and our Customers * Drives operational excellence in the Store, including but not limited to cash handling, vault management, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety * Engages in conversations with customers about loan products, facilitates the application intake so must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) * Leads, develops and coaches the team on delivering effective Customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall Customer experience * Proficient in Customer relationship tools, services, products and campaigns to support the teams in advocating for the Customer by promoting these items and educating the Customers to assist with their financial needs * Requires knowledge and understanding of financial literacy/a broad range of products, services and tools aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations * Acquires and deepens the Store Customer base through a variety of proactive sales and service activities utilizing generated leads specific to (Small Business, Residential Mortgages, Customers that show a need in a more complex product) * Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization Education & Experience: * HS Diploma or GED required; undergraduate degree preferred * 2+ years related experience working with customers and or sales in any capacity or equivalent * Notary License (preferred) * Previous supervisory or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service * Proven ability to meet and exceed Customers' expectations * Strong organization skills to handle multiple tasks in a fast-paced environment * Effective verbal and written communication skills * Sound judgment in decision making and problem solving * Ability to multi-task and maintain order in the Store * Good working knowledge of Outlook, Lotus Notes, Word and Excel * Ability to supervise and lead others * Ability to provide community services Customer Accountabilities: * Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations * Proficient in all products and services to provide consultative advice to Customers as well as coaches and mentors the Store team to deliver on these items * Leads, coaches, and drives exceptional service at every Customer interaction in the lobby and on the frontline * Completes Customer transactions and utilizes Customer relationship management tools to engage in needs based conversations * Engages in Lobby leadership and represents TD as the first point of contact for Customer inquiries and escalations; taking ownership and remediating any Customer complaints * Leads the execution of the Store Customer experience plan/objectives; supports the execution of the Store advice plan/objectives while ensuring operational excellence * Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers colleagues to act as a point of escalation for Customer concerns, and takes personal ownership when concerns cannot be managed at junior levels * Responsible for a legendary service process in the Store, which includes responsibility for over the counter transactions and more complex sales and service questions and requests * Leads and coaches frontline colleagues on effective Customer complaint resolution * Shared accountability with Store Leaders for Lobby Leadership * Acts as leader in achieving an overall Legendary Customer experience in the Store * Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met * Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements * Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs * Decisions more advanced transactions as well as processes transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures Shareholder Accountabilities: Operational Accountability * Strong working knowledge of all operational systems and databases * Responsible for Vault Management, including the auditing, reporting, and balancing. Manages the Store currency levels, tracks currency shipments and deliveries * Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety * Plans, organizes and coordinates the activities for own area and resolves operational issues/escalations within the Store * Ownership/oversight of simple to complex daily branch administrative duties * Approves financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that will impact Store financial results * Responsible for Operational excellence and compliance in the Store to include cash control procedures to bolster security and eliminate fraud and cash loss leading the team to follow policy and procedure for Customer Authentication * Understands and applies operating policies and procedures * Contributes to business objectives for Operational Excellence * Supports the timely and accurate completion of business processes and procedures * Escalates non-standard or high-risk transactions/activities as necessary * Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations * Supports and participates in process improvement opportunities * Ensures necessary due diligence to support the accuracy of all Customer transactions/activities * Is knowledgeable of and complies with Bank Code of Conduct Employee/Team Accountabilities: * Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues * Contributes to the process of setting daily objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner * Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding Customer interactions, products and services, etc.) * Supports, mentors and coaches team members in their professional development * Creates and fosters a cohesive team and promotes a strong colleague experience * Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams * Onboards team members to ensure a positive experience and proficiency in role * Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes * Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives * Acts as a brand champion for your business area/function and the bank, both internally and/or externally * Under the direction of the Manager, participates in performance management activities of the teller team and platform team OCC Language: * This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 * Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Continuous Standing - Frequent Walking -Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) -Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $24-33.5 hourly Auto-Apply 4d ago
  • Compliance Analyst

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Port Saint Lucie, FL

    Assist the Consumer Compliance Officer in overseeing the development, enhancement and monitoring of a sound consumer compliance program throughout the bank. ESSENTIAL DUTIES AND RESPONSIBILITIES: Review advertising, promotional materials and customer communications for proper disclosures, demonstrating knowledge of deposit and loan compliance regulations. Review Bank website changes, new pages / content for proper disclosures in accordance with regulatory requirements. Coordinate updates to customer-facing materials related to material process changes as needed. Review first line compliance self-testing and/or checklists, monitor for exceptions, and escalate concerns to supervisor as needed. Assist in quarterly compliance monitoring activities as needed. Assist in ongoing compliance monitoring for high risk and customer-facing third party vendors. Assist in testing for compliance control environment reviews and other assignments within time allowed. Follow-up on issues found to test for proper remediation; update issue tracking system accordingly. Collaborate with management and other departments to ensure policies and procedures are efficiently and effectively implemented. Perform research and provide compliance insights to business partners on an ad hoc basis. Review and update bank forms and disclosures for compliance with applicable laws and regulations as needed. Assist with merger & acquisition-related testing and monitoring. Keep the Consumer Compliance Officer informed on the progress of assignments. Collaborate with Internal Audit and Credit Risk Review teams, as needed. Keep abreast of regulatory and industry developments relative to compliance matters. Assist Consumer Compliance Officer in tracking and disseminating compliance information and regulatory changes to management and staff, including drafting the quarterly Risk Newsletter. Follow up on assigned regulatory change management cases and ensure compliance by required dates. Assist in maintenance and reporting of regulatory change management module within GRC tool. Assist in development of compliance training programs for new or changed regulations as needed. Assist in regulatory examination preparation, including document gathering, tracking, and research. Keep abreast of regulatory and industry developments relative to compliance matters. Maintain compliance-related procedures relative to ongoing vendor oversight, regulatory change management, and marketing compliance. Assist in other departmental risk assessment efforts. EDUCATION and/or EXPERIENCE: College degree or equivalent work experience required 3+ years experience in banking (mid-size bank experience preferred) 3+ years of regulatory compliance experience desirable Intermediate knowledge of federal and state banking laws, rules and regulations To perform this job successfully, an individual should have Intermediate proficiency in Microsoft Excel, Word, internet research, and database software. FIS IBS Insight, LogicManager GRC experience desirable. Professional compliance certification (e.g., CRCM, CAMS, CFE, CIA, etc.) desirable Working knowledge of compliance monitoring tools and techniques. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $44k-62k yearly est. 6d ago
  • Financial Services Market Manager - West Palm Beach, FL

    TD Bank 4.5company rating

    West Palm Beach, FL job

    Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: TD Wealth Job Description: The Financial Services Market Manager (FSMM) champions the Wealth business line within designated retail markets by fostering engagement and partnership activity. This role is responsible for driving qualified wealth referrals and introductions that result in booked assets, a combination of investment and insurance products, delivered through a holistic planning approach by Financial Advisors and high net worth (HNW) Investment Advisors. The FSMM role is responsible for developing and implementing plans and programs that create opportunities for partners and managers to acquire new clients and expand business with existing clients. This role is responsible for building positive relationships with the retail bank, senior leadership, and business development executives which happens through regularly scheduled, intentional touchpoints to review activities and results. This role is responsible for leveraging retail opportunities to achieve designated market goals, specifically net portfolio growth (NPG) and solutions & referrals (SR). The FSMM ensures that retail is informed about how the wealth partnership impacts other key performance indicators such as retention, deposit growth, LEI, etc. Similarly, this role is responsible for advising all pertinent wealth distribution roles such as the Wealth Market President (WMP/WML), Regional Sales Managers (RSM), Financial Advisor Managers (FAM), Financial Advisors (FA), and Relationship Managers (RM) on all matters that are relevant to retail such as campaigns and initiatives as well as providing best practices to coach Retail. This is done through one-on-one and group forums. This role focuses on two marquee subsets of their market including Next Generation Stores (NGS) and TD Premier (TDP) Stores. There is a more frequent cadence of communication and in-Store presence in these two subsets. Depth & Scope: * Develops and delivers wealth-related content for all monthly retail leadership meetings including regional Store Manager meetings, Retail Market Manager meetings, and Market President meetings; average 6-8 per month * Creates and delivers content on market-wide Financial Advisor and Relationship Manager Sales Calls and Execution calls; average 4-6 per month * Drives the Wealth and Retail agenda across local markets by executing key initiatives - #Be Legendary, TAG Routine, Salesforce competencies, Insights, CFA adoption and related growth strategies * Creates internal content (i.e., one-pagers) to support partnership, clarify priorities, and delivers consistent messaging across Retail and Wealth teams * Provides regular and timely progress reports summarizing business results, key activities, and forward-looking action plans for Retail and Wealth Leadership * Constantly engages and communicates to retail teams how wealth solutions can solve for client issues, accelerate the business, motivate and encourage successful behaviors that drive high-quality referrals and outcomes * Organizes and runs "Sales Leader Meetings", to develop retail colleagues, subordinate to SMs, into senior sales leaders, a pipeline for future Premier Bankers and ultimately Financial Advisors * Leads corrective course meetings with leadership of stores, regions, and markets where an improvement in performance and/or engagement is needed * Responsible for Next Generation Store launches and on-going facilitation of bi-weekly accountability calls for NGS locations where the audience includes the RMM, SMs, FAs, and FAM * Conducts monthly 1:1 production reviews with RMMs and Retail Market Presidents focusing on priority metrics: referrals to goal, NPG to goal, qualified rates, Insights, CFAs, and related KPIs * Monitors market-level performance against referral and sales expectations * Serves as a strategic partner to the Premier Bankers (TD Premier) ensuring positive engagement between SM and FA partners * Collaborates with Store Management and TD Premier Leadership to drive deposit and investment NPG through best-practice sharing, activation of customer-engagement essentials, and execution of proven partnership models * Scope is not limited to the above Education & Experience: * Bachelor's Degree or equivalent experience * 5+ years of financial services industry experience * Licenses or registrations preferred: Life/Health, Series 7, 65 or 66, and 24 * Established understanding of Wealth and Retail banking business lines * Proven track record of sales management success in a similar environment * Proven ability to influence Sr. Leadership * Proven ability to work independently and within a team * Possesses a strong desire to win * Excellent verbal and written communication skills * Positive persuasion management skills * Strong relationship building and selling skills * Detail oriented, well organized, self-starter, with a high energy level and creative problem-solving abilities * Ability to work in a challenging and collaborative work environment * Ability to travel within assigned Market; about 80% of time Customer Accountabilities: * Understands and supports the Bank's Customer Service Strategy * Considers the impact of decisions on the well-being of TD, its Customers and stakeholders * Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity * Models quality service delivery at every interaction * Leads and contributes to the ongoing improvement of the partner / Customer experience Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $91k-136.2k yearly Auto-Apply 5d ago
  • Sr Risk Analyst Governance & Control (US)-2

    TD Bank 4.5company rating

    Palm Beach, FL job

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Risk Management **Job Description:** The Senior Risk Analyst Governance and Control manages the development and monitors the enterprise risk governance frameworks. The Senior Risk Analyst Governance and Control also plays a key role in development and support of a policy management framework, ensuring consistent implementation across the organization and ensuring alignment with TDBG policies and procedures. This job acts as an expert on risk governance and advises business and corporate segments on industry practices and regulatory requirements. *****Consideration will be made for other locations/remote for highly qualified candidates***** **Depth & Scope:** + Contributes to the design and maintenance of a policy governance framework + Leads and supports Sr. Mgr. in several Enterprise Risk Mgt (ERM) initiatives + Analyzes differences in policy management approaches internally and identify leading practices for financial institutions + Identifies good industry practice for formalization in Policy Framework + Develops an implementation strategy and delivers appropriate implementation of Policy Framework activities across the organization + Develops process for review and appropriate monitoring and reporting + Acts as the subject matter expert in assessing risk and risk mitigation associated with the preparation and submission of financial reports to regulatory agencies, including financial statements, risk exposure, customer information, and transaction details + Supports the development and maintenance of the Managerial Governance Framework + Acts as a central expert regarding risk governance and consult with others and advise business and corporate segments regarding good industry practice + Stays apprised of industry leading practices and applicable regulatory expectations + Leads role in updating, and then managing, the maintenance of an Enterprise Risk Management Framework and updates and manages the related major risk identification process to maintain TD's risk inventory + Provides ongoing governance training and education related to the frameworks to Risk Management and business partners + Support of risk related mandates and charters + Other activities related to the above and assigned to the position from time to time by the VP Governance and Control **Education & Experience:** + 4 year degree + 5+ years relevant industry or risk management experience and/or accreditation + Strong knowledge of financial regulations and reporting standards, such as US GAAP. + Working knowledge of COSO (The Committee of Sponsoring Organizations of the Treadway Commission) framework and internal controls programs. + Leadership & management skills aligned to TDs expectations + Conceptual and practical thinking and implementation skills + Excellent verbal skills, both oral and written + Confidence and ability to uphold standards and influence partners + Process design and analysis skills + Time management and multi-tasking skills + Research, analysis and judgement skills + Initiative and relationship building and facilitation skills **Preferred:** + Proficient in Microsoft products - Excel, Word, Planner, Power Point ..., Archer / Service Now and Tableau **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous \#LI_AMCBCorporate \#IN-AMCBCorporate **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $91k-145.6k yearly 4d ago
  • Temporary Position: Travel Teller - March 16th Start

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in West Palm Beach, FL

    . This TEMPORARY role will begin on March 16, 2026. This Temporary position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers, assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Develop an introductory understanding of consumer deposit and lending products and processes. Develop proficiencies in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Observe presentations regarding banking products/services through networking events. Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. May be assigned vault responsibilities. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 6 months cash handling experience required. Minimum of 6 months previous experience in retail sales and/or financial services experience preferred. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. This TEMPORARY role will begin on March 16, 2026. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-36k yearly est. 6d ago
  • Commercial Underwriter III

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Stuart, FL

    Commercial Underwriters support the revenue growth and asset quality of the commercial lending line of business by participating in new client relationship development activities, functioning as part of the lending partnership, monitoring existing client relationships, and managing credit risk to ensure that loans are quality assets and well-structured so as to mitigate portfolio risk. Understand the nature of the businesses and industries which the line of business serves. Promote and support the loan policies, credit culture, and strategic initiatives of the bank. Examine, evaluate, authorize, or recommend approval of customer applications for commercial loans. Effectively manage a commercial loan portfolio. Underwriters will utilize strong analytical skills, high-level understanding of business finance, and extensive knowledge to propose and provide solutions to meet customer needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Analyze the financial information on existing and potential customers to assess the borrower's and guarantor's financial condition and ability to repay a loan request, perform periodic or annual reviews and covenant tests, or a loan modification. Investigate all available sources of credit and financial information including reporting services, credit bureaus, and other companies for trade references. Understand the market(s) and industry in which the customer does business. Assess the collateral pledged as security. Meet with and/or call borrower and accountants. Prepare and present financial information, industry data, economic influences, and other market information in the required format and analyze in detail for trends, ratios, cash flow, etc. Prepare analytical credit memoranda which are accurate and insightful, which identify and examine all risks, analyze sources of repayment, cite policy exceptions, and evaluate collateral. Become subject matter expert. Maintain a thorough understanding of the credit culture and loan policy to inform, articulate, and advise of risk appetite and policy adherence and exceptions. Underwriters should be able to handle all loan types, including complex borrowers, with little to no direction, and should be able to negotiate structure with Commercial Bankers on underwriting assignments. Ensure loan agreements are complete and accurate according to loan approval. Support timely loan closing and funding activities. Manage loan portfolio to ensure conformity and servicing with approved terms and compliance with all loan documents. Be cognizant of any developing trends. Proactively work to identify weakness in loans to minimize the bank's exposure, reduce credit risk, and mitigate delinquency and loss. This includes an on-going understanding of any changes in the risk profile of all loans, monitoring borrowers' compliance to the loan documents, obtaining and reviewing any required documentation or reports in a timely fashion, monitoring loan payments, tracking covenant compliance, and performing periodic borrower reviews on a regular basis. Utilize designated authorities judiciously. Assist the Special Assets Department in the management of problem loans, supervision of Watch Loan plan execution, administration of non-accruals, and minimization of charge-offs. Remain current on market and industry issues, trends, regulatory pronouncements, and analytical techniques. Exercise time management and organizational skills. Responsible for assisting other Underwriters to aid in covering overflow. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: A bachelor's degree (BS or BA) degree or higher from a four year accredited institution with a major in finance, accounting, or business preferred. Minimum of ten years of relevant experience with commercial credit analysis, commercial lending, loan structuring, finance, underwriting, and portfolio management or equivalent. Competence may be demonstrated through one or a combination of the following: work experience, training, military experience, and/or education. Formal commercial credit training preferred. Ability to develop and sustain analytic and risk management skills while actively participating in the successful execution of complex transactions. Ability to apply sound judgment in the application of analytical conclusions to credit approval, loan structure, and management recommendations. Familiarity with various industries and commercial property types. Experience evaluating economic and market conditions in the markets or lines of business served. Experience analyzing collateral and collateral valuation. Knowledge of policies, procedures and operations of commercial lending including originations, underwriting, documentation, and credit risk analysis. Formal credit training preferred. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k-71k yearly est. 5d ago
  • Banking Center Manager - Sebastian

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Sebastian, FL

    ** This role is for immediate hire ** A Banking Center Manager is responsible for developing and implementing strategies focused on branch profitability and performance. Additionally, the position is expected to lead and develop the branch team and is responsible for maximizing branch performance. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leadership Assess and coach branch team while providing constructive feedback to increase overall effectiveness and ensure accountability. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Responsible for all aspects of branch team regarding employment, training, scheduling, performance appraisals, salary changes, promotions, transfers, corrective action and termination. Drive engagement by creating and fostering an ongoing career development plan with branch team. Perform as primary liaison for complex, escalated situations. Fulfill talent management accountabilities including succession planning, attracting and retaining top talent, and continuously developing strong bench strength. Develop trusting & cooperative working relationships with customers and associates. Maintain a positive working environment by building team morale and providing ongoing recognition. Create brand awareness at community, charitable and civic events as a bank ambassador. Proactively seek continuing education opportunities to enhance leadership Be highly proficient and lead Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Performance Management Consistent execution of the Community Bank playbook to ensure overall success of the branch. Foster and drive activities leading to opportunities for consumer loan growth including but not limited to: Customer Educational Seminars Client Retention Calls New Client Prospecting Outbound Telephone Calling Efforts Networking Events Work with staff to foster true needs based customer conversations through Relationship Builder coaching and observations. Develop and maintain a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals. Develop and maintain partnerships with internal line of business leaders. Compile data and prepare various branch reports and other management reports as assigned. Able to balance business needs with customer requests while managing potential risk to the bank. Operations Ensure all safety and security procedures are followed. Serves as the primary branch security contact and business continuity leader. Ensure branch adherence to AML/BSA requirements (Customer Identification Program, Account Opening Customer Due Diligence, ongoing profiling requirements, Enhanced Due Diligence, OFAC, Suspect Activity Form, etc.), operational procedures, policy exception guidelines, audit procedures, risk/control expectations, dual control, security, and all other regulated banking requirements; communicate any updates to associates. Follows up on all audit / scorecard / QC deficiencies. Report and resolve customer complaints. Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the customer when offering additional products and services. Function in any capacity within the branch as needed up to and including Teller, Client Advisor and Teller Manager roles. Manage the branch budget including scorecards, branch profit, income and expenses. Implement strategies to improve revenue generation while managing costs. Responsible for facility management and branch security including but not limited to ATM, Drive-Thru, Branch Building, and Aesthetics. Responsible for the maintenance and testing of the Business Continuity Plans and Recovery Procedures for areas of responsibility. Ensures that issues identified through testing or Audit results are appropriately addressed and mitigated. Also responsible for conducting annual awareness training with team members to familiarize them with key information on response strategies and recovery action plans. Adheres to Seacoast Bank's Code of Conduct. Business Development/Credit Acumen Ability to source Treasury Management solutions and services and small business lending needs. Responsible for a basic understanding of all consumer products and services with a strong emphasis on consumer lending. Demonstrate basic knowledge of small business deposit and lending products and services. Observe joint sales calls with line of business partners. Have an introductory knowledge of all consumer credit facilities including, but not limited to Structuring proper terms and product based on customer need. Basic understanding personal financial statements and tax returns to identify credit worthiness and identifying risk potential. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required. College degree or 5+ years in retail sales and/or financial services experience required. Proficient in all consumer lending products and maintain an active NMLS registration status. Demonstrate excellent communication (written and verbal) and interpersonal skills. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. Able to proactively lead, manage, motivate, and coach associates to produce desired results. 2+ years Consumer Lending experience preferred. 1+ years Business Development experience preferred. Have basic knowledge of external business development skills. 2+ years of previous supervisory experience required. #LI-MG1 The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $61k-109k yearly est. 5d ago
  • Store Supervisor - Fort Pierce

    TD Bank 4.5company rating

    Fort Pierce, FL job

    Fort Pierce, Florida, United States of America **Hours:** 40 **Pay Details:** $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any other manager, the Store Supervisor is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations. The role supports driving a team in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences. **Depth & Scope:** + Provides supervisory oversight to a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experiences + Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines + Closely monitors workflows for the teller team and platform, prioritizing tasks and delegating duties and responsibilities + Work focus time horizon is generally short term with low to moderate risk + Demonstrates understanding of bank operational policies, procedures and regulations and establishes expectations, delegates tasks as appropriate and educates the team on how they play a part in managing risk and protecting TD Bank, Employees and our Customers + Drives operational excellence in the Store, including but not limited to cash handling, vault management, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety + Engages in conversations with customers about loan products, facilitates the application intake so must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) + Leads, develops and coaches the team on delivering effective Customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall Customer experience + Proficient in Customer relationship tools, services, products and campaigns to support the teams in advocating for the Customer by promoting these items and educating the Customers to assist with their financial needs + Requires knowledge and understanding of financial literacy/a broad range of products, services and tools aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations + Acquires and deepens the Store Customer base through a variety of proactive sales and service activities utilizing generated leads specific to (Small Business, Residential Mortgages, Customers that show a need in a more complex product) + Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization **Education & Experience:** + HS Diploma or GED required; undergraduate degree preferred + 2+ years related experience working with customers and or sales in any capacity or equivalent + Notary License (preferred) + Previous supervisory or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers' expectations + Strong organization skills to handle multiple tasks in a fast-paced environment + Effective verbal and written communication skills + Sound judgment in decision making and problem solving + Ability to multi-task and maintain order in the Store + Good working knowledge of Outlook, Lotus Notes, Word and Excel + Ability to supervise and lead others + Ability to provide community services **Customer Accountabilities:** + Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations + Proficient in all products and services to provide consultative advice to Customers as well as coaches and mentors the Store team to deliver on these items + Leads, coaches, and drives exceptional service at every Customer interaction in the lobby and on the frontline + Completes Customer transactions and utilizes Customer relationship management tools to engage in needs based conversations + Engages in Lobby leadership and represents TD as the first point of contact for Customer inquiries and escalations; taking ownership and remediating any Customer complaints + Leads the execution of the Store Customer experience plan/objectives; supports the execution of the Store advice plan/objectives while ensuring operational excellence + Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers colleagues to act as a point of escalation for Customer concerns, and takes personal ownership when concerns cannot be managed at junior levels + Responsible for a legendary service process in the Store, which includes responsibility for over the counter transactions and more complex sales and service questions and requests + Leads and coaches frontline colleagues on effective Customer complaint resolution + Shared accountability with Store Leaders for Lobby Leadership + Acts as leader in achieving an overall Legendary Customer experience in the Store + Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met + Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements + Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs + Decisions more advanced transactions as well as processes transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures **Shareholder Accountabilities:** Operational Accountability + Strong working knowledge of all operational systems and databases + Responsible for Vault Management, including the auditing, reporting, and balancing. Manages the Store currency levels, tracks currency shipments and deliveries + Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety + Plans, organizes and coordinates the activities for own area and resolves operational issues/escalations within the Store + Ownership/oversight of simple to complex daily branch administrative duties + Approves financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that will impact Store financial results + Responsible for Operational excellence and compliance in the Store to include cash control procedures to bolster security and eliminate fraud and cash loss leading the team to follow policy and procedure for Customer Authentication + Understands and applies operating policies and procedures + Contributes to business objectives for Operational Excellence + Supports the timely and accurate completion of business processes and procedures + Escalates non-standard or high-risk transactions/activities as necessary + Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations + Supports and participates in process improvement opportunities + Ensures necessary due diligence to support the accuracy of all Customer transactions/activities + Is knowledgeable of and complies with Bank Code of Conduct **Employee/Team Accountabilities:** + Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues + Contributes to the process of setting daily objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner + Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding Customer interactions, products and services, etc.) + Supports, mentors and coaches team members in their professional development + Creates and fosters a cohesive team and promotes a strong colleague experience + Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams + Onboards team members to ensure a positive experience and proficiency in role + Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes + Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives + Acts as a brand champion for your business area/function and the bank, both internally and/or externally + Under the direction of the Manager, participates in performance management activities of the teller team and platform team **OCC Language:** + This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 + Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 + Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 + Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Continuous Standing - Frequent Walking -Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) -Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $24-33.5 hourly 4d ago
  • Community Mortgage Loan Officer

    TD Bank 4.5company rating

    West Palm Beach, FL job

    Hours: 40 Pay Details: $28.85 - $33.65 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Community Mortgage Loan Officer identifies, develops and maintains a quality network of community-based organizations, Realtors, and local state/government agencies that serves as a recurring source of referrals of new mortgage lending opportunities with an emphasis on the Community Reinvestment Act (CRA), Low-and Moderate-Income (LMI), Multicultural and First Time Homebuyer customer segments. The individual would have an extensive understanding of the local Affordable Housing Market, Housing Assistance Programs, and experience providing thoughtful mortgage lending solutions and guidance to low-and moderate-income, Multicultural and First Time Homebuyers. Depth & Scope: * Takes residential mortgage loan applications and communicates underwriting decisions, including offers and/or counter offers of residential mortgage products * Increases mortgage loan volume, focusing on CRA, low-and moderate-income, and multicultural borrowers through effective selling of the Bank's products and programs; Researches organizations and agencies within assigned geographic area which are focused on providing services to low and moderate income persons and communities * Establishes through direct outreach efforts, relationships with nonprofit organizations, realtors, state and local housing offices, and community-based affordable housing organizations to generate and increase CRA mortgage opportunities * Represents the bank in community-based meetings and initiatives such as housing seminars, financial literacy programs, affordable housing conferences, etc., which have the primary focus of providing services to low-and moderate-income persons * Explains variety of mortgage products and services available and offers recommendations based on evaluation of individual prospect needs; Communicates terms and conditions of loans and finalizes sales * Sells other Company products and services as appropriate * Guides customers through the mortgage application process; Explains information required and delivers required disclosures and other information to customers; Ensures applications are completed accurately and contain required information and supporting documentation; Manages expectations regarding processing times and closing dates together with customers * Communicates regularly with customers, underwriters, processors, realtors, closing agents and others to ensure application process proceeds as planned; Coordinates any additional information requests, clarifications and other problem solving as needed so that process remains on schedule; Attends closings as needed * Informs management of progress relative to goals on a regular basis and asks for assistance as needed to finalize sales, for training and for other issues as needed * Sells and originates residential mortgage loans according to established policies, procedures and applicable legal and regulatory guidelines * Communicates loan decisions directly to customers, explains any additional information needed and submits application materials and other required information to processing area to clear any conditions to finalize the loan commitment and prepare for closing * Maintains current information on the trends and developments in the local real estate market, as well as policies, procedures, rules and regulations related to retail mortgage products * Maintains growing network of outside referral sources in assigned territory, such as real estate brokers, builders, attorneys, accountants, financial planners and other business professionals; Continues researching market, identifying individuals and organizations likely to produce referrals and developing relationships to increase the referral flow; Ensures referral sources have current information on mortgage products and services * Enters information into mortgage loan system so that loans will appear accurately in the pipeline; Creates supporting files with backup and explanatory documentation and information for underwriting, regulatory and other purposes; Sends application and other required information to underwriting area Education & Experience: * Bachelor's degree or progressive work experience in addition to experience below * 3+ years related experience required * Growing network of outside contacts to generate quality referral business * Self-directed, ability to plan own activities to achieve sales goals * Excellent time management skills * PC skills, including knowledge of mortgage origination and automated underwriting systems * Employee must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) * Established network of community-based organizations, municipalities and agencies whose primary focus is affordable housing and first time home buyer education * Demonstrated sales ability * In-depth knowledge of mortgage industry, products, lending practices and regulatory guidelines * Growing network of outside contacts to generate referral flow * Minimum target annual loan originations of 48 LMI/multicultural units OCC Language: * This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 * Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $28.9-33.7 hourly Auto-Apply 15d ago
  • SBA Banker III

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in West Palm Beach, FL

    The Small Business Administration (SBA) Banker III is responsible for leading business development with a primary focus on SBA lending while maintaining market leadership presence in the local community. The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and 504 as well as generating and managing a portfolio of business and corresponding relationships, while seeking new accounts through calling efforts, marketing, and referrals. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Business Development Quickly establish a consistent SBA business development cadence in the marketplace which includes but is not limited to: Call Planning and Follow-Up Client Retention Calls New Client Prospecting Outbound Telephone Calling Efforts Networking Events Maintain and expand a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals. Responsible for sales, credit analysis, proper loan structuring (SBA loan packaging and submission), client interviewing and perceptive character judgment. Source and build new business relationships. Credit Acumen Complete understanding of all business credit facilities including, but not limited to: Structuring proper terms and product based on business need, useful life and business growth. Basic understanding of business and personal financial statements and tax returns to identify credit worthiness and identifying risk potential. Ability to identify short- and long-term credit facility needs based on business sales cycle, type of business, growth plans, and business strategy. Educates prospective clients about the Bank's underwriting guidelines, SBA programs and all applicable government regulations. Coordinates with attorney, loan closer and other involved staff to assure timely loan closing and funding activities. Able to balance business needs with customer requests while managing potential risk to the bank. Adheres to Seacoast Bank's Code of Conduct. Acts as a mentor to junior level SBA Lenders within Seacoast Bank. Adheres to policy & procedure of Seacoast Bank and must comply with BSA/AML/OFAC regulations and guidelines. Accept loan applications and the collection all required applicant information while following Fair Lending performance standards and ensuring fair and equal treatment to all applicants. Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the applicant and their credit needs. Proactively helps to resolve customer concerns in a timely, professional, and positive manner, escalating issues to the next level of authority as needed. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required. College degree in a financial related discipline preferred. 5+ years of directly related SBA experience preferred. 10+ years in business development and/or financial services experience required. Demonstrate excellent communication (written and verbal) and interpersonal skills. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k-95k yearly est. 5d ago
  • Fraud Analyst (Temporary)

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in West Palm Beach, FL

    can be located at any Seacoast Bank office within the state of Florida. This is a temporary employment opportunity. Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight. ESSENTIAL DUTIES AND RESPONSIBILITIES: Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system. Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure. Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses. Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses. Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff. File criminal charges within the appropriate jurisdictions and take civil action through legal means. Attend court as necessary to represent bank. Provide reports and status updates on recovery and fraud investigations. Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes. Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up. Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns. Investigate process and partner with the U.S. Secret Service on counterfeit cash received. Monitor suspected scams and notify branch personnel to mitigate loss. Identify and escalate potential loss prevention and/or compliance issues to Senior Management. Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses. Review and process charged off checking accounts for branches based on established guidelines and approvals. Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations. Administer user rights for Campus building access system Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention. Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents. Responsible for reviewing security related reports. Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: High School graduate plus 2 year degree; 4 year degree preferred. 3 to 5 years' experience in working in a bank or law enforcement environment preferred. Minimum of 2 years Loss Prevention experience. Experience of working in an environment requiring detail input and review. Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures. Strong analytical, communications and decision-making skills. Thorough knowledge of applicable laws and regulations. Ability to read, analyze and interpret governmental regulations and regulatory guidance. Well organized with the ability to manage multiple tasks and priorities. Excellent written and verbal communication skills. Strong research skills. Ability to deal with problems involving several concrete variables in standardized situations. PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $46k-76k yearly est. 6d ago

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