Security monitor job description

*REPORTING RELATIONSHIP: *

*Reports directly to: *Senior Shift Leader, Residential Facility

The Residential Treatment Facility CCF Security Monitor within the Facility serves at the facility staff level and is selected by the Security Supervisor and administrative panel after having met the requisite education, training, and experience criteria set out in this job description. The individual is not responsible for the supervision of employees. Applicant is hired under the legal doctrine of employment at will.

*SUMMARY JOB DESCRIPTION*:

Under general supervision, the primary duties of this position are to provide surveillance and direct supervision, security, control and care of assigned residents in accordance with established policies, regulations, and procedures at the assigned residential treatment facility. Applicant will be working on 12 hour shifts. Work schedule runs a 3-4-4-3 (on/off) twice every 28 days. Applicant will work 168 hours over the 28 day cycle. Performs other related duties as required.

*ESSENTIAL DUTIES AND RESPONSIBILITIES: *

* Provide surveillance and direct supervision, security, control and care of assigned residents in accordance with established policies, regulations, and procedures;
* Monitor all residents leaving and returning to the CCF from authorized or unauthorized leave; all non-staff personnel entering the CCF premises; all residents in-house for compliance with program rules, regulations and assignments, and inspect all assigned work areas;
* Monitor and observe residents' general conduct and behavior to prevent disturbances and/or absconding;
* Transport and/or escort residents to and from designated areas and/or locations;
* Dispense and record all medication(s) or non-prescription drugs for residents;
* Maintain direct contact with residents in order to provide resolution to their problems and/or intercede, including using force to the extent necessary, to maintain control and order;
* Collect urine specimens for urinalysis and/or administer the Alco-Scan drug test for any resident suspected of substance abuse;
* Monitor all areas of the facility for safety hazards, maintenance problems, property damage and prevention of criminal activity; Monitor operations of equipment and report malfunctions;
* Supervise and maintain housekeeping procedures established by facility policies and procedures;
* Write detailed reports of incidents and/or events within the facility.
* Conduct lights out and wake up.

* Contributes to team effort by accomplishing related duties as needed.
* Other specialized job requirements include the ability to work with people; Diplomacy, tact, organizational skills and the ability to prioritize to meet suspense dates are necessary.

*KNOWLEDGE: *

* Knowledge of security practices and procedures;
* Ability to adjust to rapidly fluctuating situations; ability to deal with hostile, abusive, or irrational individuals ;
* Knowledge and understanding of the needs associated with residential care and treatment program requirements;
* Ability to maintain effective working relationships with employees, other agencies and the public; follow written and verbal instructions; and communicate effectively orally and in writing;
* Requires skill in developing training programs; interpreting statistical data, formulating recommendations and writing reports; and in operating Windows-based word processing and spreadsheet software.

*MINIMUM EDUCATION AND EXPERIENCE*:

* A high school diploma or GED equivalent is required;
* Experience in dealing with residents/patients in a Mental Health or Substance Abuse treatment programs is highly preferred;
* Thirty (30) hours of college in the Social Science majors or related field of human relations is preferred;
* Six (6) months experience in Law Enforcement Corrections, Detention, Residential Treatment Services, or Security is preferred;
* Required to complete the Residential Staff Certification Course within one (1) year of assignment to a residential facility.
* Required to complete and maintain TDCJ-CJAD training class courses and hours to prescribed standards every year.

*PHYSICAL REQUIREMENTS: *

Includes lifting/carrying 10 to 30 lbs. frequently; visual acuity, speech and hearing; hand an eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Duties require moderate physical exercise including sustained periods of walking and standing in the supervision and control of contained/assigned criminal probation offenders/residents. Subject to sitting, walking, standing, reaching, twisting and handling to perform the essential job functions.

* Applicant must be 21 years of age.

* Applicant must possess a valid Texas Driver's license; have reliable transportation, and a good driving record.

* Applicant must pass and maintain a favorable criminal background check. Applicant must clear a pre-employment physical and urinalysis test.

*WORK CONDITIONS: *

Working conditions are primarily inside a residential facility environment. Individual may be exposed to temperature variations, cramped areas, and frequent exposure to dusty conditions. Applicant may work some outdoors with some travel required. Individual may have daily contact with the public and outside agencies concerning services available to residents. Individuals will work in the proximity of some residents who could be dangerous.

Residential security staff work straight twelve (12) hour shifts with the work week beginning at 00:01 a.m. Sunday through 12:00 a.m. midnight Saturday and they work under a 28 day work period. These schedules have a rotation of 3-4-4-3 (on/off) twice every 28 days. Shifts are straight twelve (12) hours. Under FLSA regulations overtime hours will be compensated if worked over 168 hours in a 28 day work period at a rate of one and one-half hours for each hour actually worked.

Individual may be required to be on call 24 hours a day, 7 days a week in case of emergency. Individual may be required to work a flexible schedule and more than 36/48 hours during the workweek.

Applicant will be exposed to a controlled correctional environment; will work in the proximity of some residents who could be considered dangerous; potential risk of bodily injury and/or hazardous conditions may exist.

Applicant may work some outdoors with some travel required. Applicant will be required to drive department vehicles to transport residents.

*NOTE: * Bexar County CSCD operates under the legal doctrine of employment at will. All employees are hired under an initial 12 month probationary (introductory) period. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Type: Full-time

Pay: $2,709.48 per month

Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 12 hour shift
* Day shift
* Holidays
* Night shift
* Weekend availability

COVID-19 considerations:
All employees have the options of wearing masks and gloves.

Ability to commute/relocate:
* San Antonio, TX 78224: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Security: 1 year (Preferred)

Work Location: One location

The Alarm Monitor operates and monitors communication equipment to include multiple landline, radio frequencies, and encrypted secure communications. Also assists in coordinating appropriate responses to Incidents and obtains additional Information and briefs to appropriate personnel on any pertinent information received.
**Essential Duties & Job Functions:**

+ Monitors Intrusion Detection System (IDS) and static camera in alarmed facilities, providing Immediate Visual Assessment (IVA) and determining cause of alarms.

+ Announce alarms for Site Control Monitoring Station (SCMS), SIient Knight and Fireworks Alarm Systems.

+ Monitor equipment that control critical mechanical components and related equipment for Protection Level l resources and make the appropriate notification in circumstances involving catastrophic or partial system failure.

+ Maintains a detailed 24-hour dally events log and other documents ensuring accurate and thorough entries.

+ Ensures the safety of persons, premises, and/or property by observing and reporting unlawful, unauthorized, or suspicious activity.

+ Perform base locator duties as necessary. (Example: emergency, work-related)

+ Operates security vehicle, may detain personnel who commit serious crimes or _are_ a danger to themselves or others until civil authorities can affect an arrest.

+ In addition to the phones, Central Security Control will monitor the following radio channel

+ Communications Net

+ Fire Net

+ Security Net

+ Snow Net

+ Marine Channel 16, when required

+ UHF & VHF Air to Ground (CTAF}

+ Interprets and complies with legal and procedural requirements.

+ Collects and safeguards evidence; preserves crime and accident scenes; protects the rights of those involved as directed by the Air Force Office of Special Investigations (AFOSI).

+ Makes safety, road closure and other key radio announcements in the absence of airfield personnel.

+ Assumes the following Airfield duties when the tower is not manned.

+ Monitors CTAF frequencies and recans airfield personnel for emergency divert aircraft

+ Controls access to the Controlled Movement Area (CMA) and logs vehicles, equipment and pedestrians on and off the runway as needed.

+ Receives severe weather Information from 17 OWS and disseminates IAW notification matrix

+ Notify any NOTAM, Prior Permission Required (PPR) or Airfield Issues to Airfield Management.

+ Process after-hour work orders

**Accountable For:**

+ Security practices and techniques.

+ Regulations and laws applicable to this position.

+ Meeting deadlines and handle potentially highly-stressful situations.

+ Communicating effectively, both orally and in writing.

+ Able to qualify with a 9mm handgun.

**Work Conditions:**

Work is performed indoors and outdoors. Outdoor work Is subject to temperature extremes and inclement weather conditions. Subject to hazards that may cause personal bodily harm; diseases, cuts, bruises, burns, common colds, influenza, dust, odors, and elevated noise levels. Tasks may be performed on uneven, Inclined, hard and soft-carpeted floors, cement structures and surface.

**Requirements** :

**Job Requirements:**

**Mandatory**

+ High school diploma or equivalent.

+ One (1) year experience as an Alarm Monitor, Dispatcher, or Desk Sergeant.

+ Proficiency in Microsoft Word, Excel, and Outlook at an Intermediate level.

+ Must be able to lift up to 35 lbs.

+ Valid state driver's license with an acceptable driving record.

+ Must have a current secret clearance and ability to maintain a secret clearance.

+ Obtain a State of Alaska Guard License.

+ Must become Public Safety Tele communicator 1/11 certified within one (1) year

+ Must possess current CPR, First Aid, AED

+ National Incident Management System {NIMS) 100, 200, 700 & 800

+ Ability to successfully pass a pre-employment physical and drug test.

**Preferred**

+ Experience with emergency dispatch or multi-channel radio base station operation.

+ Prior military or civilian security experience.

**_ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law_** **.**

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Facility: SALT LAKE CITY CENTER

Pay: $15.00

Bonus (if applicable): $1000 sign on bonus

H&W: $4.23 This position is eligible to receive a Health & Welfare Benefit Rate per hour on all hours paid up to 40 hours per week and not to exceed 2,080 hours per year.

Shift:

Benefits: Employees working a normal work week (30 hours or more) will enjoy a competitive benefits package for an energized workforce with options for you and your family including:

Paid time off Paid holidays 401(k)
401(k) matching Health Insurance Dental Insurance
Vision Insurance Life Insurance Flexible spending account
Health savings account Tuition Reimbursement Reduced tuition rates
Employee discount Employee assistance program Pet insurance
Disability Insurance Paid training Other benefits available

Equal Opportunity Employer.

Now Hiring with a $1000 Sign On Bonus

(payable in quarterly installments)

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
• We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary

This position maintains continuous state of alertness and awareness to control and secure the facility and residents. Operates within legal constraints and contract agency stipulations.

This is a part time role. Shift/Schedule will primary be the "swing shift"

Primary Duties and Responsibilities

• Ensures that the equipment necessary for each watch is operational including radios, flashlights, and keys prior to relieving the watch. Prepares shift documentation including shift reports, work orders, security reports, and unusual incidents that are legible, concise and that meet facility's standards and contracting agency requirements.
• Receives necessary information from previous shift personnel pertaining to events that transpired during the shift such as resident medical problems, disciplinary problems, or new arrivals and any special instructions. Relieves the watch and informs necessary personnel that the watch has been relieved. Makes entries into the security log showing the time the watch was relieved noting name and title.
• Conducts radio checks documenting results in the security log. Conducts facility counts at the prescribed times and ensures the logbooks in the buildings are accurate as to count.
• Frequently patrols building to observe and listen to individual residents and groups of residents and monitors the state of the building. Examples of activities include smelling for marijuana, listening to conversations, or ensuring doors and windows are properly secured.
• Ensures that the building picture board has a picture of all residents assigned to the building and that the picture is in the proper bed slot.
• Organizes and supervises resident work details to assist in maintaining facility cleanliness to ensure that facility meets facility's and contracting agency requirements.
• Performs activities on both a scheduled and random basis including urinalysis testing, pat downs, shakedowns, counts, or breath tests, to maintain control and security of the residents and facility.
• Documents disciplinary action for rule violations according to procedure to comply with contracting agency requirements and log accordingly.
• Conducts scheduled and impromptu cleanliness checks of the facility and resident's personal belonging to maintain it in an orderly and clean fashion to meet health and environmental requirements. This includes all rooms within the facility and residents' personal belongings.
• Welcomes visitors and verifies their identity while maintaining professionalism and courtesy at all times.
• Communicates with residents and staff in a professional manner to affirm and enhance self-esteem, dignity, and to maintain positive resident and staff relations.
• Participates in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and resolve problems and function as a unified team.
• Maintains confidentiality obtained through job duties regarding employees, vendors, residents, or outside agencies so that sensitive information is only given on a "need to know" basis.
• Complies with company policies and work rules as described in the company Employee Handbook, the Statement of Work, and the Facility Policies and Procedures Manual.
• Adheres to attendance policies and is available to work any shifts or work overtime to ensure adequate coverage of the program and to ensure the safety and security of the residents.
• Complies with facility safety rules and takes appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
• Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Performs other duties as assigned.

Job Requirements

Minimum Requirements

• High school diploma or equivalent.
• One (1) year general work experience. Experience in a related field is preferred.
• Sufficient organizational skills to keep the workflow on-going in an orderly manner.
• Ability to express thoughts logically, in both written and verbal form using correct grammar.
• Demonstrated flexibility in order to perform a wide range of duties.
• Ability to interact effectively with others and learn supervisory techniques. .
• Ability to maintain positive relation with staff and residents.
• Ability to motivate and create an atmosphere of enthusiasm toward work ethic.
• Ability to express thoughts logically, in both written and verbal form using correct grammar.
• Ability to demonstrate flexibility in order to perform a wide range of duties
• Ability to work with computers and the applicable software typically used by the facility.

RequiredPreferredJob Industries

• Social Services