Senior accounts receivable specialist job description

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Research and process corrections submitted by internal customers
• Identify cause of disputes and provide feedback for improvements
• Escalate to appropriate department to reach resolution
• Prepare and submit coding request
• Acts as a representative for XPO to ensure that established Tariffs & Invoicing Policy is upheld during Customer disputes
• Interpret customer contracts to make billing corrections
• Identifies root cause of billing disputes, reports process deficiencies and recommends process improvements to create efficiencies and reduce errors
• Ensure compliance with SOX audit requirements

What you need to succeed at XPO:

At a minimum, you'll need:

• 2 years of experience in accounting, invoicing or freight audit, OTC, accounts receivable or accounts payable
• Excellent time management skills with a proven ability to meet deadlines.
• Critical thinking and problem-solving abilities
• Clear and concise verbal and written communication skills; ability to communicate with customers, associates, and management in a professional manner

It'd be great if you also have:

• Bachelor's degree or equivalent related work or military experience
• Proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications
• Ability to work independently and as a team with shared responsibilities.
• Prior experience in freight transportation or logistics environment preferred
• Demonstrated ability to follow up, multitask, and prioritize
• Previous experience evaluating customer contract
• Ability to prioritize work toward department and company goals
• Be part of something big.

Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

PandoLogic. Keywords: Accounts Payable or Receivable Specialist, Location: Fort Worth, TX - 76161

POSITION OBJECTIVE: Provides daily direction and communication to employees so that collection department duties are performed in a timely, efficient and knowledgeable manner.
SPECIFIC RESPONSIBILITIES:

+ Provide manager with detailed information regarding rep attendance (i.e.: daily absences, tardies, requests for time off).

+ Track and provides feedback to manager regarding inbound call percentages.

+ Monitoring inbound calls and making sure that adequate coverage is available.

+ Continually evaluates processes and procedures for team. Maintains Procedure Manual.

+ Provide feedback to manager regarding general rep performance and personnel issues.

+ Assist in hiring and training of new employees.

+ Insure employees have appropriate training and other resources to perform their jobs.

+ Coordinate necessary schedules for rotating duties.

+ Serve as the backup in the Manager's absence.

+ Use excellent customer service skills, and timely follow-up and follow through skills when dealing with direct reports.

+ Prepare written correspondence to customers to address any problems associated with a customer's account. internal

+ Perform other duties as assigned or requested.

EXPERIENCE:

+ 4-6 years accounting experience.

+ 2 + years of collections and/or customer service (preferred).

EDUCATION:

+ Minimum requirements of High School Diploma or GED and 2 years of customer service.

+ Preference will be given to those with an Associate Degree or Bachelor Degree.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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ARAMARK is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer - Minority/Female/Disability/Veteran

Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.

Responsibilities

The Collections Specialist is responsible for collecting balances due to the Company from our current and former residents in compliance with established federal and state guidelines. This individual uses critical thinking skills to negotiate agreeable payment terms, while developing and maintaining professional and effective communications with residents and community leadership.

* Make contact with residents and former residents through outbound and incoming calls and emails to address outstanding balances.
* Generate and distribute all Collection Letters to residents with outstanding past due balances.
* Coordinate and organize Termination and Eviction Notices distribution.
* Provide payment status update to communities, management, and Legal teams regarding termination and eviction proceedings on delinquent accounts.
* Research resident accounts and provide accurate information to residents and communities regarding account activity.
* Monitor established payment plans and notify communities of any default on promised payment.
* Summarize and report on collection efforts to Operations and Management.
* Initiate and approve Bad debt write-off entry.
* Work directly with Atria's outside Collection Agency and monitor the progress of collections on accounts assigned.
* May perform other duties as needed and/or assigned.

Qualifications

* High School diploma or general education degree (GED) required. Associate's degree (A.A.) in Business Administration preferred.
* One (1) to three (3) years of Collection experience with proven track record.
* Knowledge of and compliance with the Fair Debt Collection Practices Act.
* Strong communication and negotiation skills.
* Proficient with Microsoft Office Applications such as Excel and Word.
* Must have or be willing to get a COVID-19 vaccine, subject to legal requirements.

What's the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life.

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.

It's Easy to Apply Online

Select the "Apply Now" button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select "Submit" when done - you'll receive a confirmation email shortly thereafter. Keep your login and password handy as you'll need it throughout the hiring process.

Application Review

Every application is given due consideration. If your experience and skills are aligned with the job requirements, we'll contact you to schedule an interview.

Interviews & Assessments

Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.

Offer Letter

If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you'll sign electronically, return to us and can download for your records.

Post-Offer Hiring Process

You'll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions - proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.

Check-ins from your future team

As turnaround times vary for screening results, we'll provide any needed updates and let you know what to expect for your first day on the job.

First day and onboarding

Congratulations - we're excited to have you join our team! Onboarding varies by position, but on your first day at Atria you'll typically meet coworkers, take a workplace tour and begin any required training.

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Job Details

Employment type: Full-Time

Job Category: Accounting/Finance

Location: Louisville KY, 40202

Community: Atria Senior Living