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Senior administrative coordinator skills for your resume and career

15 senior administrative coordinator skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Space Planning & Operations Senior Coordinator Responsible for administrative support to Space Planning & Operations and departmental customer service.
- Handled customer service questions with group administrators and insured individuals regarding eligibility, benefits and drug card program.
2. Patients
- Maintained a comprehensive working knowledge of the hospice contractual relationships and ensured that patients were admitted according to contract provisions.
- Participated in Pediatric Surgery clinic by providing patients with expected date of surgery and any associated information they might need.
3. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Maintain confidential departmental HR files and manage disciplinary database for manufacturing employees.
- Provided administrative support to Recruitment Director and other recruitment and HR managers.
4. Coordinators
- Interviewed candidates, trained new department personnel, monitored productivity and accuracy of coordinators, and reported back to Management.
- Provide coaching and mentoring to Project Managers/Project Coordinators enabling them to effectively and efficiently manage their resources and projects plans.
5. PowerPoint
- Provided calendar management, presentation design, and event coordination and developed complex presentations and spreadsheets in PowerPoint and Excel.
- Assisted in developing and preparing PowerPoint presentations for internal/external NAR members and senior management.
6. SR
- Represented Sr. Operations Manager on management and customer communication calls to present daily/weekly status on key objectives.
- Coordinated travel and prepared expense related documentation for Sr. Director.
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- Manage Executive member of management schedule and provides administrative support to alternate management as well as clients.
- Assisted with special projects and provides administrative support to various departments.
8. Excellent Interpersonal
- Exhibited excellent interpersonal and communication skills with all employees, clients, inspectors and vendors.
- Used excellent interpersonal skills, initiative, attention to detail, and follow-through skills.
9. Project Management
- Assist QA/QC manager with organizing and setting up reviews to comply with company quality assurance guidelines and procedures for project management
- Participated in organization committees and interacted with organization personnel in problem solving, project management and in technical concerns.
10. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Demonstrate exceptional oral communication, data entry and negotiation skills
- Complete all required data entry and necessary paperwork.
11. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Collaborate with import logistics team to ensure customs and shipping documentation and import processes are completed within regulatory and company requirements.
- Oversee the Dental and Chiropractic quarterly meetings, including providing training on regulatory and other changes and facilitating meeting logistics.
12. Excellent Organizational
- Show excellent organizational skills while overseeing business requirements for a 90-person investment team.
- Possessed excellent organizational skills, strong inter-personal skills, reliable computer skills and daily office work.
13. Travel Arrangements
- Supported senior management and Office of Policy; monitored email correspondence, managed activity calendars and provided travel arrangements as needed.
- Arranged and prioritized heavy calendaring, including complex domestic and international travel arrangements for Executive clients (C-Level).
14. Help Support
- Hired as part of a pilot program to help support sales and streamline flow of traffic in showroom.
15. Office Equipment
- Maintained service contracts on department office equipment.
- Point person with IT for office equipment needs/issues, manage capital purchases, and maintain/track equipment.
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What skills help Senior Administrative Coordinators find jobs?
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Associate Professor, University of Iowa
What technical skills for a senior administrative coordinator stand out to employers?
Christi Patton Luks
Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology
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List of senior administrative coordinator skills to add to your resume
The most important skills for a senior administrative coordinator resume and required skills for a senior administrative coordinator to have include:
- Customer Service
- Patients
- HR
- Coordinators
- PowerPoint
- SR
- Provides Administrative Support
- Excellent Interpersonal
- Project Management
- Data Entry
- Logistics
- Excellent Organizational
- Travel Arrangements
- Help Support
- Office Equipment
- Payroll
- Expense Reports
- SharePoint
- Event Planning
- Administrative Tasks
- Calendar Management
- CMS
- Real Estate
- Process Improvement
- Meeting Minutes
- Troubleshoot
- Telephone Calls
- Conference Calls
- Data Collection
- Training Materials
- Outbound Calls
- Office Operations
- Inbound Calls
- Administrative Functions
- Medicaid
- Collating
- Customer Complaints
- HIPAA
- QA
- Mail Merge
- Payment Arrangements
- Training Sessions
- A/P
- Commercial Vehicles
- Direct Reports
- Government Agencies
- FDA
- Customer Inquiries
Updated January 8, 2025