Senior pre-sales engineer job description

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what's right. Does this sound like a culture you want to be a part of? We're hiring a new team member to help take Marco's technology further - working full-time, Monday - Friday, 8am-5pm.

More about us. We do it all - from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally.
Join our growing team. You won't regret it.

The Senior Solutions Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. The Senior Solutions Engineer is the subject matter expert for the solutions products they support and will accurately design and scope solutions that yield client and Marco service satisfaction. You are responsible for supporting and optimizing solutions sales opportunities through product demonstrations, pre and post sales design support of products. You will guide and assist Sales Representatives by providing technical expertise along with manufacturer and product knowledge.

This Sr. Solutions Engineer will be pre-sales on infrastructure, such as switches, routers, firewalls, access points, SD-WAN, etc.

*Successful candidates must reside within one of the following states: CO, FL, IL, IA, MD, MI, MN, MO, MT, NE, ND, NC, NJ, PA, SD, TX, WI, WY, VA, UT

ESSENTIAL FUNCTIONS:Work with a focused set of products in the solutions group to achieve the following: -Maintain technical expertise, including any necessary certifications.-Design engineering and development of products, lab management of products.-Demonstrations of solutions products.-Innovation and product development. -Reviews and assessments of solutions products.-Creation of solutions products.Provide sales consultation, design and support of opportunities involving all products in assigned categories Offer roadmap and strategic vision to new and existing clients that will result in specific tasks and recommendations of products.Ensure strong and effective market knowledge of product and services in collaboration with product development team. Serves as content expert for functional training for sales and service and acts as an escalation point of contact for questions and knowledge.Demonstrating extensive knowledge and key benefits of Marco solutions versus the competition.Lead or assist with presales including customer demonstrations, proof of concepts, briefings and marketing events sponsored by Marco.Lead functional projects such as testing, lab research and development, and proof of concept projects.Upkeep demo equipment and solutions centers.Stay knowledgeable on current and future offerings from manufacturers in preparation for Marco sales efforts. Keep well informed on industry changes and continually work to improve sales and presentation techniques.Stay advised on company procedures and objectives and always be prepared to accurately discuss them to our clients.Promptly assist and maintain documentation of client facing paperwork in a timely manner to include RFPs, PSEs, service requests and purchase agreements. Attend required company and department meetings.Assist Sales staff with RFP responses. Act in accordance with Marco policies and procedures as set forth in the employee handbook.Perform other related duties as assigned.
EDUCATION AND EXPERIENCEAssociate's degree and five years of relevant experience; or equivalent combination of education and experience. Proven experience working with virtualization, network systems and SAN technology preferred.
LICENSES AND CERTIFICATIONS:Current high level industry recognized certifications including one or more of the following: CCNP/Specialization, EMC-TA, CCE, VCAP, VCDX, BCNP or Call Center Applications preferred.Valid Driver's License, proof of personal insurance and clean driving record.
REQUIRED SKILLS:Solid understanding of industry technologies as it pertains to presale responsibilities. Understand hardware and software related to Marco's current solution offerings to include both voice and data.Solid understanding of routing and switching.Proficiency with business collaboration tools such as MS Office applications, Visio, MS Project and company and client specific programs.Communication - Must possess superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.Commitment - This is needed to see a project or task from start to finish. Showing that you are a hard worker and committed to your job and improving yourself shows you can take something on and finish it.Initiative - Being able to demonstrate that you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can't solve it yourself go find someone who can.Confidence - When you are assured of your own ability it shows you have the nerves to handle the tough situations that can arise.Team Work - The ability to work with others on a combined task, make contributions to the task and share the responsibility of the outcome.Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines.Enthusiasm - You need to be able to not only motivate yourself, but motivate others as well.Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.Continuous Learning - Has desire and seeks to expand knowledge of virtualization, network systems and SAN technology.
Benefits:

We're not just competitive when it comes to business tech - we're also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.

*all benefits are dependent on employment status

To apply (and to learn more about what makes us great), visit: www.marconet.com/careers

EEO/AA

The global data privacy software market is projected to grow from $2.36 billion in 2022 to $25.85 billion by 2029.

So, if you are searching for an innovative career, then the cybersecurity industry might just be the one for you. Protegrity, an international provider of data protection solutions, is looking for new team members who want to make an impact in a company that prioritizes something we all care about: our privacy.

We need people who recognize the opportunity, can plan effectively, take action and execute in the enterprise marketplace with our intuitive, diverse, and future-forward global teams.
So, are you up for collaborating with the best in data security?

Join us on this journey and make an impact with one of the top 25 global software providers. We look forward to making our world become a better place with you on our team.

Apply and discover what's next today!

As a key member of the Sales team, the Pres-ales Solution Engineer is responsible for maximizing sales opportunities by architecting and acting as the Technical Lead in presenting and implementing Protegrity solutions for potential net new customers. A strong background with a mix of technical requirements gathering, RFI/RFP responses, software demonstrations, POCs and sales-related presentations to executives, business stakeholders and technical teams is critical. You are required to have at least 5 years of experience in a wide range of technologies. These include but are not limited to cloud providers, databases, data warehousing, big data, application environments, and an ability to read code. See below for full qualifications.

REQUIRED QUALIFICATIONS:
· At least 5 years of hands-on experience as a Solution Engineer / Sales Engineer (or similar job experience) handling enterprise B2B / SaaS software
· Strong business acumen, with an understanding of using technology to solve business issues.
· Strong technical aptitude, ability, and desire to learn quickly. Ability to demonstrate complex enterprise type software.
· Knowledge, proficiency, and hands-on experience with a major cloud platform (AWS, Azure, GCP, etc.) Understanding of cloud platforms: AWS, Azure, GCP, etc.
· Knowledge, proficiency, and hands-on experience with RDBMS systems: DB2, Oracle, MS-SQL, Big Data / Hadoop platforms, Data Warehousing, etc.
· Previous experience in partnering with sales teams to maximize sales opportunities through solution selling, value selling and a consultative approach to Presales
· Strong presentation skills with the ability to craft and deliver both business and technical presentations.
· Experience creating and delivering thought leadership through customer case studies, whitepapers, blogs, webinars, etc.
· Experience interacting with all levels of an organization, including members of the C-Suite
· Strong Project Management, problem solving and analytical skills.
· Well-developed interpersonal skills with an ability to get along with diverse personalities.
· Willingness to Travel (approximately 25%)

ADDITIONAL PREFERRED QUALIFICATIONS:
· Industry expertise (Financial Services & Insurance, Healthcare, Energy, and/or Retail preferred)
· Data security and privacy compliance (PCI-DSS, HIPAA, EC-Directive, etc.)
· Experience with Regulatory environments (PCI, HIPAA, Cross Border, GDPR, CCPA, etc.)
· Experience with Data Ingestion process and tools (SQL Programming and scripting skills a plus)
· Experience with Data Analytics and AI / ML models (experience with BI tools a plus)
· Experience with SPICED or similar sales methodologies used in enterprise sales
· CISSP, cloud, software, or other relevant industry certification(s)
· Broad knowledge of data security and privacy technology, tools, and utilities.

RESPONSIBILITIES:
· Act as technical advisor/resource for sales and prospects as they navigate their way through the sales cycle.
· Lead technical discovery, current state analysis and supporting sales qualification for customer prospects
· Prepare for and perform product demonstrations to C-level management, Business stakeholders & Technical teams (e.g. developers, DBAs, IT Admin, IT security).
· Host stakeholder whiteboarding sessions, technical workshops, and solution validation (e.g., custom presentations, demonstrations, POCs, etc.).
· Responsible for responding to RFI / RFPs.
· Design and deliver Proof-of-Concepts (POCs).
· Technical sales lead on prospect, customer, partner, and internal meetings.
· Match customer requirements with the best Protegrity's solutions and deliver business-focused solution designs.
· Architect, design, and solution using Protegrity's products.
· Responsible for documentation of proposed solutions, best practices, customer case studies, etc.
· Document & update information in Salesforce and other applications.
· Other duties as may be appropriate and applicable.

EDUCATION: Bachelor's degree in management information systems, computer science, software engineering, data science or equivalent education and experience.
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We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning & development.

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All qualified applicants and current employees will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.