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What is a senior program operations manager and how to become one

Updated January 8, 2025
4 min read
Quoted experts
Eric Olsen,
Dr. Daryl Green

The senior program operations manager is responsible for the management of specific programs and projects within the organization. Their main objective is to ensure that projects are completed on time, stay within budget, and meet all of the customer's requirements. Some senior program operations managers may also help manage other program workers and establish standard operating procedures to help control any risks associated with the programs.

The key tasks that they perform within this capacity include, but are not limited to, developing, implementing, and managing strategic project plan and budget, planning and leading internal and external organizational meetings, collaborating with corporate leaders and stakeholders, and coordinating and assessing cross-departmental teams. Essential skills needed for this position include leadership, management, interpersonal, attention to detail, and communication. A senior position such as this one requires at least a bachelor's degree and five years of work experience in a related field. However, individuals with a master's degree or other higher credentials may be given preference.

The average hourly salary for the position is $63.47, which amounts to $132,016 annually. Moreover, the career is expected to grow in the near future, resulting in new opportunities emerging all over the United States.

What general advice would you give to a senior program operations manager?

Eric OlsenEric Olsen LinkedIn profile

Professor, Industrial Technology and Packaging, Orfalea College of Business

Times of change are also times of great opportunities. We are going to need new technical solutions to address problems we are just learning about. You have to lean into the issues. Don't be a technologist - be a problem solver. That is why we also emphasize soft skills like lean six sigma, teamwork, and change management.
ScoreSenior Program Operations ManagerUS Average
Salary
8.1

Avg. Salary $120,350

Avg. Salary $59,228

Stability level
9.6

Growth rate 6%

Growth rate 0.3%

Diversity
3.5
Race

American Indian and Alaska Native 0.47%

Asian 6.36%

Black or African American 6.17%

Hispanic or Latino 15.16%

Unknown 4.34%

White 67.50%

Gender

female 28.26%

male 71.74%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
9.6

Stress level is very high

7.1 - high

Complexity level
9.2

Complexity level is advanced

7 - challenging

Work life balance
3.6

Work life balance is poor

6.4 - fair

Senior program operations manager career paths

Key steps to become a senior program operations manager

  1. Explore senior program operations manager education requirements

    Most common senior program operations manager degrees

    Bachelor's

    70.2 %

    Master's

    20.5 %

    Associate

    7.4 %
  2. Start to develop specific senior program operations manager skills

    SkillsPercentages
    Metrics12.02%
    Project Management11.12%
    Program Management9.25%
    Continuous Improvement6.50%
    SR6.03%
  3. Complete relevant senior program operations manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New senior program operations managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior program operations manager based on U.S. Bureau of Labor Statistics data and data from real senior program operations manager resumes.
  4. Gain additional senior program operations manager certifications

    Senior program operations manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific senior program operations manager certification, having one may help you stand out relative to other applicants.

    The most common certifications for senior program operations managers include Project Management Professional (PMP) and Six Sigma Green Belt.

    More About Certifications
  5. Research senior program operations manager duties and responsibilities

    • Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
    • Develop tools, policies, procedures for the PMO.
    • Own PMO and change management responsibly throughout project lifecycles.
    • Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
  6. Get senior program operations manager experience

    Generally, it takes 4-6 years to become a senior program operations manager. The most common roles before becoming a senior program operations manager include senior project manager, program manager team lead and project manager.
  7. Prepare your senior program operations manager resume

    When your background is strong enough, you can start writing your senior program operations manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a senior program operations manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable senior program operations manager resume templates

    Build a professional senior program operations manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your senior program operations manager resume.
    Senior Program Operations Manager Resume
    Senior Program Operations Manager Resume
    Senior Program Operations Manager Resume
    Senior Program Operations Manager Resume
    Senior Program Operations Manager Resume
    Senior Program Operations Manager Resume
    Senior Program Operations Manager Resume
    Senior Program Operations Manager Resume
    Senior Program Operations Manager Resume
  8. Apply for senior program operations manager jobs

    Now it's time to start searching for a senior program operations manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first senior program operations manager job

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Average senior program operations manager salary

The average senior program operations manager salary in the United States is $120,350 per year or $58 per hour. Senior program operations manager salaries range between $90,000 and $160,000 per year.

Average senior program operations manager salary
$120,350 Yearly
$57.86 hourly

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How do senior program operations managers rate their job?

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Senior program operations manager reviews

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A zippia user wrote a review on Mar 2020
Pros

Project concept, execution - meeting business and Customer expectations.

Cons

Enjoy all aspects.


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A zippia user wrote a review on Sep 2019
Pros

I love being able to mold my team and the distribution center to the culture of respect and accountability! Having senior and executive leadership support is a huge positive factor in making this happen!!

Cons

Long hours and calls outside of regular business hours are the norm!


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A zippia user wrote a review on Mar 2019
Pros

I love it and I wish I was back at my old job but I guess it is what it is

Cons

Not being loyal


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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