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Senior project implementation manager skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

Elisa Chan,

Nicole Jones Young Ph.D.

Below we've compiled a list of the most critical senior project implementation manager skills. We ranked the top skills for senior project implementation managers based on the percentage of resumes they appeared on. For example, 23.1% of senior project implementation manager resumes contained project management as a skill. Continue reading to find out what skills a senior project implementation manager needs to be successful in the workplace.

15 senior project implementation manager skills for your resume and career

1. Project Management

Here's how senior project implementation managers use project management:

Assist senior management with outlining and defining new processes to align with Project Management methodologies.
Increased customer satisfaction by meeting strict deadlines through improved project management methodologies and processes.

2. Process Improvement

Here's how senior project implementation managers use process improvement:

Developed successful management consulting & SAP implementation practice focused on process improvement, financial management, systems integration and accounting services.
Led innovation workshop that provided implementation automation, lean process improvements, and delivery standards

3. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how senior project implementation managers use epic:

Invited by Epic Systems to speak at their annual Epic Users Conference, HIMSS and TEPR.
Chaired Epic CPOE system design, development and implementation physician teams.

4. Project Scope

Here's how senior project implementation managers use project scope:

Managed project scope for customization requests.
Created and executed project scope and work plan.

5. Client Expectations

Client еxресtаtіоnѕ аrе a set of bеhаvіоrѕ, actions, оr ideas about a рrоduсt, service, оr brаnd thаt clients еxресt when thеу interact wіth a company. Mоѕt successful companies аlwауѕ ѕtrіvе to meet or еxсееd client's expectations thrоugh hіgh-ԛuаlіtу products аnd ѕеrvісеѕ.

Here's how senior project implementation managers use client expectations:

Ensured that client sites were implemented in a timely and high-quality manner that exceeded client expectations, within established budgetary constraints.
Managed client expectations and Noble resources to ensure those expectations are met.

6. EHR

Electronic Health Records, or simply EHR, contains all the information about a patient whether they are new or old. It includes the record of diagnosis, medication, progress note, medical history, radiology, and laboratory results. A health facility or hospital has this kind of document to track a patient's record electronically.

Here's how senior project implementation managers use ehr:

Monitor progress of the entire EHR implementation project and provide regular updates to client.
Project Lead of Allscripts Ambulatory EHR implementations, directing up to 20 people in a given project.

7. Customer Satisfaction

Here's how senior project implementation managers use customer satisfaction:

Managed and evaluated risk while ensuring customer satisfaction and loyalty is achieved.
Achieved Nortel Network's financial targets while maintaining customer satisfaction.

8. Client Facing

Here's how senior project implementation managers use client facing:

Plan and coordinate highly visible projects related to client facing new implementations and internal stabilization projects to enhance the overall performance.
Recruited to this Integrated Supply Management organization to manage internal IT systems and applications development and lead external client facing implementations.

9. Party Vendors

Party vendors, also known as third-party vendors, refers to a private company or business that signs an agreement to work under the company for its customers. They can provide various services and include many sectors, e.g., marketing agencies, supply providers, telephone companies, consultants and more.

Here's how senior project implementation managers use party vendors:

Managed installation of real-time system interface; worked with third-party vendors to upgrade system and meet project deadlines.
Qualified, selected, managed, and coordinated 3rd party vendors.

10. Software Development

Software development is the mechanism by which programmers create computer programs. The Software Development Life Cycle (SDLC) is a framework for developing applications that follow technological needs and consumer requirements. It consists of many stages. The SDLC establishes an international standard that software developers can use to enhance and create their programs. It provides a well-defined framework for software developers to pursue in the production, maintenance, and design of premium quality software. The aim of the software development process is to create high-quality software on time and within budget.

Here's how senior project implementation managers use software development:

Implemented and managed IT infrastructure, Software development and installation projects.
Helped develop a packaged release approach to software development and implementation.

11. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how senior project implementation managers use business process:

Developed and instituted business process re-engineering strategies for the implementation of Internet backbone plans.
Managed business technology initiatives for multiple business processes of moderate to high complexity.

12. Project Stakeholders

Here's how senior project implementation managers use project stakeholders:

Orchestrated weekly status meetings with project stakeholders to communicate critical milestones and to immediately prioritize and address showstopper issues and risks.

13. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how senior project implementation managers use erp:

Contract Position Managed the implementation of a $7.0 million Oracle 11i ERP System.
Received the Sun Microsystems Presidents Award for the successful Oracle ERP implementation.

14. Implementation Projects

Here's how senior project implementation managers use implementation projects:

Managed the Meaningful Use Package implementation project Designed a functioning system to best suit the needs of the Neurologists.
Work with PM's on workflow analysis and provide direction on implementation projects.

15. RFP

RFP stands for request for proposal and is a document that contains details about a project or bids from contractors who are responsible for completing the project.

Here's how senior project implementation managers use rfp:

Worked with sales team to assist with bidding on large projects (RFP and RFI).
Perform problem resolution, cost recovery, manage inventory of network components, direct RFP process for procurement of telecommunications services.

What skills help Senior Project Implementation Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on senior project implementation manager resumes?

Elisa Chan

Assistant Professor of Marketing, New York Institute of Technology

In my opinion, the fundamental skills required for marketing jobs haven't really changed. What changed is where or how these skills are applied. So my response to this question might sound cliche, but I strongly believe that it is true. Strong statistics and marketing analytics ability to show that you are able to make data-driven decisions. Interpersonal skills to show that you can respectfully and effectively interact with others, which are indicative of how you will manage work relationship as well as that with clients and customers.

What senior project implementation manager skills would you recommend for someone trying to advance their career?

Nicole Jones Young Ph.D.

Assistant Professor of Organizational Behavior, Franklin and Marshall College

Gap years are interesting to me. There is a difference between someone who has ample monetary resources and voluntarily decides to take a "gap" year to travel the world, as opposed to someone who involuntarily takes a "gap" year because they legitimately cannot find a job.
For students who opt not enter the workforce immediately upon graduation, I would recommend that they utilize this time in a strategic fashion, primarily expanding their network, increasing their skills related to data analytics/analysis, and reading or researching within the broader business field as well as their particular field of interest. Expanding your network is always beneficial because of the value employers place on referrals. If students do not know where to start, I would recommend they join their applicable professional organization and begin attending events (virtual events can still help build relationships).
While specific job duties may differ, the ability to understand and utilize data is in high demand in virtually every job role. Having comfort with data-both quantitative and qualitative--can be a highly beneficial skill that many in the job market may not have to offer.
I also recommend continued reading and researching, as whenever you do enter the workforce you want to know what is going on. I am never surprised, but always disappointed when I ask my students if they heard the latest job numbers or if they saw a recent news article. It is hard to articulate your value to an organization's problems if you are unaware of what they are. Stay current.
Interestingly, I would not recommend that someone enroll in a graduate program simply to take up time. If you just love school, have a clear focus, or had already planned to enroll in graduate school prior to COVID, then proceed. However, if you are unsure about your interests or future career goals, enrolling in a graduate program may be a large investment of time and money that may not result in securing a job of interest upon completion.

What type of skills will young senior project implementation managers need?

Jennifer Tockman

Director of Career Development and BOLD Women's Leadership Network, Colby-Sawyer College

Flexibility, ability to adapt to whatever style work style, and the environment we are using given the world around us, working as a team (even if remote), can be a self-learner, especially in a private fashion. Excellent communication skills are also essential for success.

What soft skills should all senior project implementation managers possess?

Milena Stanislavova Ph.D.

Professor of Mathematics and Chair of Economics Department, University of Kansas

Working and collaborating in groups, presenting to different audiences, writing technical reports, grant applications and researching new topics are all essential soft skills. Much of today's world relies on data, so collecting, summarizing, organizing and presenting data is also an important soft skill that is becoming quite fundamental.

Do you want to know more?

List of senior project implementation manager skills to add to your resume

The most important skills for a senior project implementation manager resume and required skills for a senior project implementation manager to have include:

Project Management
Process Improvement
Epic
Project Scope
Client Expectations
EHR
Customer Satisfaction
Client Facing
Party Vendors
Software Development
Business Process
Project Stakeholders
ERP
Implementation Projects
RFP
Microsoft Project

Implementation Process
Lean Six Sigma
EMR
Project Execution
Project Budget
PMO
Infrastructure
Saas
VoIP
UAT
Project Issues
Client Management
HR
Risk Management
Data Conversion
Status Reports

SharePoint
QA
Business Analysis
End Implementation
Payroll
HIPAA
Manage Project Scope
Management System
SQL
Windows
Training Materials
EDI
Level Agreements
Direct Reports

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Updated January 8, 2025

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