Senior receptionist job description

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in yourself

At Ricoh, you can:

* Choose from a broad selection of medical, dental, life, and disability insurance options.
* Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
* Augment your education with team member tuition assistance programs.
* Enjoy paid vacation time and paid holidays annually.
* Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

POSITION PROFILE

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

JOB DUTIES AND RESPONSIBILITIES

* Greets the public.
* Distributes name badges to visitors, temporary employees, etc.
* Issues facility access cards to employees.
* Schedules meeting rooms for all.
* Answers and transfers calls from all over the United States.
* Participates enthusiastically in company and community service events.
* Performs light Administrative duties.
* Performs PC Support and Administrative duties as needed.
* Acts as a model for Vision, Values, and Mission.
* Builds professional relationships with customers and other teams.
* Responsible for the timely updates of company phone and speed dial lists.
* Responsible for issuing of the Company Loaner Cell Phones.
* Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
* Understands other work areas.
* Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Required:

* Requires high school diploma or equivalent and 2+ years of prior switchboard experience.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

Come join a friendly and inclusive team that provides quality care! Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Senior Receptionist in Worcester, MA.
Benefits:

Compensation based on education, related work experience, and other qualifications

Health and Dental insurance (available upon starting)

Generous paid sick, personal, holiday, and vacation time

CEU benefits

Life and Disability insurance

401k with agency contribution

Wellness activity discounts

Work related travel reimbursement

+ Responsible for learning the many programs across the multi-site agency

+ Answer incoming phone calls in a professional, calm, and pleasant manner

+ Provide directory assistance and transfer calls to the correct program

+ Demonstrate excellent communication and interpersonal skills

+ Ability to learn and navigate within electronic health record

+ Ability to maintain confidential information

+ Work closely with the Intake Coordination team

+ Promote teamwork and work collaboratively with others

+ Ability to problem-solve

+ Basic computer knowledge and experience

+ Participate in team meatings

+ Performs other related job duties

+ Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

+ Grade 5: Senior Receptionist: Minimum of a high school diploma/GED/HiSet required; Associate degree preferred

+ Minimum of 2 years' experience required

+ Advanced computer skills

+ Ability to multitask

+ Ability to use office equipment including copy machines, computers, printer, and telephones

+ Capable of organizing complex tasks and meeting deadlines

+ Ability to demonstrate professional communication and interpersonal skills with clients, co-workers, and staff

+ Must be able to pass a CORI background check

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

PCN#: 1083

External Company URL: communityhealthlink.org

Street: 72 jaques

Responsibilities

* Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
* Retrieves messages from voice mail and forwards to appropriate personnel.
* Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
* Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
* Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
* Coordinates guestroom reservations.
* Maintains current list of residents who are hospitalized.
* Updates appointment calendars, including transportation and beauty calendars, as directed.
* Receives, sorts, and routes mail, and maintains and routes publications.
* Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).
* Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
* Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
* Performs other clerical duties as needed, such as filing, photocopying, and collating.
* Orders, receives, and maintains office supplies.
* Collects rent checks from residents and family members and provides needed information to bookkeeping for billing.
* Collects money for store purchases and meal tickets, etc.
* May drive company vehicle from community to social and other various destinations (only if required by community).
* May perform other duties as assigned.

Qualifications

* High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
* Basic First Aid and CPR certification where required.
* Must successfully complete all Atria specified training programs.
* Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
* Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
* Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
* Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
* Must have or be willing to get a COVID-19 vaccine, subject to legal requirements.

Receptionist, Concierge, Operator, Front Desk, Guest Services, Telephone, Administrative Assistant, Office Assistant, Secretary, Admin Assistant

What's the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life.

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.

It's Easy to Apply Online

Select the "Apply Now" button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select "Submit" when done - you'll receive a confirmation email shortly thereafter. Keep your login and password handy as you'll need it throughout the hiring process.

Application Review

Every application is given due consideration. If your experience and skills are aligned with the job requirements, we'll contact you to schedule an interview.

Interviews & Assessments

Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.

Offer Letter

If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you'll sign electronically, return to us and can download for your records.

Post-Offer Hiring Process

You'll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions - proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.

Check-ins from your future team

As turnaround times vary for screening results, we'll provide any needed updates and let you know what to expect for your first day on the job.

First day and onboarding

Congratulations - we're excited to have you join our team! Onboarding varies by position, but on your first day at Atria you'll typically meet coworkers, take a workplace tour and begin any required training.

Apply Now

Job Details

Starting at: $16.00 per hour

Employment type: Part-Time

Job Category: Admin - Clerical

Location: Encino CA, 91436

Community: Encino Terrace Senior Living