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What is a senior technical support coordinator and how to become one

Updated January 8, 2025
3 min read
There is more than meets the eye when it comes to being a senior technical support coordinator. For example, did you know that they make an average of $32.93 an hour? That's $68,503 a year! Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
ScoreSenior Technical Support CoordinatorUS Average
Salary
5.4

Avg. Salary $68,503

Avg. Salary $59,228

Stability level
6.7

Growth rate 10%

Growth rate 0.3%

Diversity
6.5
Race

American Indian and Alaska Native 0.40%

Asian 10.54%

Black or African American 13.01%

Hispanic or Latino 15.12%

Unknown 5.01%

White 55.91%

Gender

female 46.15%

male 53.85%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
6.7

Stress level is high

7.1 - high

Complexity level
6.5

Complexity level is challenging

7 - challenging

Work life balance
7.4

Work life balance is good

6.4 - fair

Key steps to become a senior technical support coordinator

  1. Explore senior technical support coordinator education requirements

    Most common senior technical support coordinator degrees

    Bachelor's

    63.8 %

    Associate

    21.7 %

    Master's

    8.7 %
  2. Start to develop specific senior technical support coordinator skills

    SkillsPercentages
    Data Entry46.92%
    Technical Support9.91%
    Customer Service9.06%
    Provisioning4.82%
    PC3.73%
  3. Complete relevant senior technical support coordinator training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New senior technical support coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior technical support coordinator based on U.S. Bureau of Labor Statistics data and data from real senior technical support coordinator resumes.
  4. Research senior technical support coordinator duties and responsibilities

    • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
    • Establish POS hardware service department.
    • Project manager for datacenter moves for all UNIX servers.
    • Define database requirements and identify information tools need to support tracking data distribution, collection, and archival.
  5. Apply for senior technical support coordinator jobs

    Now it's time to start searching for a senior technical support coordinator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first senior technical support coordinator job

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Average senior technical support coordinator salary

The average senior technical support coordinator salary in the United States is $68,503 per year or $33 per hour. Senior technical support coordinator salaries range between $36,000 and $128,000 per year.

Average senior technical support coordinator salary
$68,503 Yearly
$32.93 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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