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Senior telecom technician skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical senior telecom technician skills. We ranked the top skills for senior telecom technicians based on the percentage of resumes they appeared on. For example, 14.1% of senior telecom technician resumes contained voip as a skill. Continue reading to find out what skills a senior telecom technician needs to be successful in the workplace.

15 senior telecom technician skills for your resume and career

1. VoIP

Here's how senior telecom technicians use voip:
  • Work in Data Centers, Install Cisco VOIP phones & routers as a network field tech.
  • Install and maintain PBX systems for Navy and Army ?aintain and repair voice data networks Upgrade to VoIP systems.

2. PBX

PBX represents Private Branch Exchange, which is a private phone network utilized inside an organization or association. The clients of the PBX telephone framework can call internally (inside their organization) and remotely (with the rest of the world), utilizing diverse correspondence stations like Voice over IP or ISDN.

Here's how senior telecom technicians use pbx:
  • Install and maintain PBX equipment as well as perform all adds moves and changes for ALL GENUITY FACILITIES
  • Performed PBX and voicemail programming, and daily add, moves and changes initiated by customer requests through Remedy.

3. Telecommunication

Here's how senior telecom technicians use telecommunication:
  • Conducted analysis in determining business process improvements for corporate telecommunication infrastructure.
  • Developed and maintained detailed telecommunication documentation.

4. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how senior telecom technicians use ip:
  • Provided support to 700 users with regards to NORTEL IP network and TDM voice related issues.
  • Job Responsibilities: IP Voice support with some Networking knowledge as directed by Sr. System Engineers.

5. Lan

Here's how senior telecom technicians use lan:
  • Tested and certified OM3 Fiber, CAT 5, CAT 5e, and CAT 6 LAN cables.
  • Redesigned & documented current LAN cabling infrastructure.

6. NEC

The National Executive Council, NEC, is responsible for managing and determining the overall strategic direction of a party, policy development, policymaking, and the overall governance of the society. The members of the National Executive Committee are elected and accountable to all members of the geographical area they represent.

Here's how senior telecom technicians use nec:
  • Certified on Nortel CS1K, CS2100, Callpilot, Contact Center, OTM and NEC Electra Elite IPK.
  • Connected new power supply array for network appliances in accordance with NEC and OSHA regulations.

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7. SONET

Here's how senior telecom technicians use sonet:
  • Worked as a test and turn-up NOC technician to handle all aspects of T- Carrier and SONET level testing.
  • Supported remote teams during installation, maintenance and turn-up of SONET transport systems.

8. Fiber Optic

Fiber optic is a technology used for the super-fast transmission of information as pulses of light over long distances. It is achieved to optical fiber wires, which are almost as thin as human hair and is made from glass or plastic. Fiber optic technology is generally used for providing super-fast internet and mobile networking services.

Here's how senior telecom technicians use fiber optic:
  • Support Defense Threat Reduction Agency, Federal Bureau Investigation to install, troubleshoot, test, and repairs fiber optic cables.
  • Participated in the project implementation of Ring 1 North Luzon DFON Fiber Optic Cable laying, Commissioning and Acceptance.

9. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how senior telecom technicians use trouble tickets:
  • Create, troubleshoot and close out Remedy trouble tickets.
  • Trouble ticketing for private and international line circuits.

10. Remedy

Here's how senior telecom technicians use remedy:
  • Monitor client network with Remedy tools and ETMS Created and managed tickets.
  • Detected and analyzed environmental alarms and escalate alarms utilizing VSM, Remedy and various tools.

11. Test Equipment

Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.

Here's how senior telecom technicians use test equipment:
  • Required knowledge of specific modems, test equipment, and terminal configuration.
  • Operate electronic test equipment (T-Berd, T-Comm, and Lightwave) to troubleshoot, isolate, and correct network deficiencies.

12. Telco

Here's how senior telecom technicians use telco:
  • Utilized TELCO dial up for remote programming and troubleshooting.
  • Update, manage and generate monthly reports using the Telco Costing system.

13. Phone System

Here's how senior telecom technicians use phone system:
  • Developed recommendations for the combined usage of data processing and telephone system hardware and software.
  • Evaluate the need for and complete software upgrades on phone systems, data switches, and PC's.

14. Alcatel

Here's how senior telecom technicians use alcatel:
  • Installed cabled and powered-up Alcatel DML 3X50 multiplexer's shelves to DSX patch panels.
  • Lead Project lead for all Alcatel growths in the matrix and leaf growth.

15. Analog

An analog system refers to a system that uses continuously variable signals.

Here's how senior telecom technicians use analog:
  • Performed high level unsupervised installation/decommissioning of fiber optic, digital and analog communications systems.
  • Provided maintenance and repair of analog carrier terminal equipment and line repeaters.
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List of senior telecom technician skills to add to your resume

Senior telecom technician skills

The most important skills for a senior telecom technician resume and required skills for a senior telecom technician to have include:

  • VoIP
  • PBX
  • Telecommunication
  • IP
  • Lan
  • NEC
  • SONET
  • Fiber Optic
  • Trouble Tickets
  • Remedy
  • Test Equipment
  • Telco
  • Phone System
  • Alcatel
  • Analog
  • Switches
  • Nortel
  • Mac
  • ACD
  • Provisioning
  • T-1
  • Routers
  • T1
  • CMS
  • DS3
  • ISDN
  • Network Equipment
  • Ethernet
  • TDM
  • ATM
  • Voice Mail Systems
  • IDF
  • Patch Panels
  • Sprint

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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