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Senior telecom technician skills for your resume and career
15 senior telecom technician skills for your resume and career
1. VoIP
- Work in Data Centers, Install Cisco VOIP phones & routers as a network field tech.
- Install and maintain PBX systems for Navy and Army ?aintain and repair voice data networks Upgrade to VoIP systems.
2. PBX
PBX represents Private Branch Exchange, which is a private phone network utilized inside an organization or association. The clients of the PBX telephone framework can call internally (inside their organization) and remotely (with the rest of the world), utilizing diverse correspondence stations like Voice over IP or ISDN.
- Install and maintain PBX equipment as well as perform all adds moves and changes for ALL GENUITY FACILITIES
- Performed PBX and voicemail programming, and daily add, moves and changes initiated by customer requests through Remedy.
3. Telecommunication
- Conducted analysis in determining business process improvements for corporate telecommunication infrastructure.
- Developed and maintained detailed telecommunication documentation.
4. IP
An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.
- Provided support to 700 users with regards to NORTEL IP network and TDM voice related issues.
- Job Responsibilities: IP Voice support with some Networking knowledge as directed by Sr. System Engineers.
5. Lan
- Tested and certified OM3 Fiber, CAT 5, CAT 5e, and CAT 6 LAN cables.
- Redesigned & documented current LAN cabling infrastructure.
6. NEC
The National Executive Council, NEC, is responsible for managing and determining the overall strategic direction of a party, policy development, policymaking, and the overall governance of the society. The members of the National Executive Committee are elected and accountable to all members of the geographical area they represent.
- Certified on Nortel CS1K, CS2100, Callpilot, Contact Center, OTM and NEC Electra Elite IPK.
- Connected new power supply array for network appliances in accordance with NEC and OSHA regulations.
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- Worked as a test and turn-up NOC technician to handle all aspects of T- Carrier and SONET level testing.
- Supported remote teams during installation, maintenance and turn-up of SONET transport systems.
8. Fiber Optic
Fiber optic is a technology used for the super-fast transmission of information as pulses of light over long distances. It is achieved to optical fiber wires, which are almost as thin as human hair and is made from glass or plastic. Fiber optic technology is generally used for providing super-fast internet and mobile networking services.
- Support Defense Threat Reduction Agency, Federal Bureau Investigation to install, troubleshoot, test, and repairs fiber optic cables.
- Participated in the project implementation of Ring 1 North Luzon DFON Fiber Optic Cable laying, Commissioning and Acceptance.
9. Trouble Tickets
A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.
- Create, troubleshoot and close out Remedy trouble tickets.
- Trouble ticketing for private and international line circuits.
10. Remedy
- Monitor client network with Remedy tools and ETMS Created and managed tickets.
- Detected and analyzed environmental alarms and escalate alarms utilizing VSM, Remedy and various tools.
11. Test Equipment
Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.
- Required knowledge of specific modems, test equipment, and terminal configuration.
- Operate electronic test equipment (T-Berd, T-Comm, and Lightwave) to troubleshoot, isolate, and correct network deficiencies.
12. Telco
- Utilized TELCO dial up for remote programming and troubleshooting.
- Update, manage and generate monthly reports using the Telco Costing system.
13. Phone System
- Developed recommendations for the combined usage of data processing and telephone system hardware and software.
- Evaluate the need for and complete software upgrades on phone systems, data switches, and PC's.
14. Alcatel
- Installed cabled and powered-up Alcatel DML 3X50 multiplexer's shelves to DSX patch panels.
- Lead Project lead for all Alcatel growths in the matrix and leaf growth.
15. Analog
An analog system refers to a system that uses continuously variable signals.
- Performed high level unsupervised installation/decommissioning of fiber optic, digital and analog communications systems.
- Provided maintenance and repair of analog carrier terminal equipment and line repeaters.
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List of senior telecom technician skills to add to your resume

The most important skills for a senior telecom technician resume and required skills for a senior telecom technician to have include:
- VoIP
- PBX
- Telecommunication
- IP
- Lan
- NEC
- SONET
- Fiber Optic
- Trouble Tickets
- Remedy
- Test Equipment
- Telco
- Phone System
- Alcatel
- Analog
- Switches
- Nortel
- Mac
- ACD
- Provisioning
- T-1
- Routers
- T1
- CMS
- DS3
- ISDN
- Network Equipment
- Ethernet
- TDM
- ATM
- Voice Mail Systems
- IDF
- Patch Panels
- Sprint
Updated January 8, 2025