How to hire a senior teller

How to hire a senior teller, step by step

Here's a step-by-step senior teller hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a senior teller job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new senior teller
• Step 8: Go through the hiring process checklist

What does a senior teller do?

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1. Identify your hiring needs

   First, determine the employments status of the senior teller you need to hire. Certain senior teller roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A senior teller's background is also an important factor in determining whether they'll be a good fit for the position. For example, senior tellers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of senior tellers.

   Type of Senior Teller	Description	Hourly rate
   Senior Teller	Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.	$11-41
   Bank Representative	A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms... Show more	$13-19
   Teller Supervisor	A teller supervisor oversees tellers' performance in banks, ensuring that they provide quality service to clients. They are also responsible for assessing workforce performances, handling issues and concerns, delegating tasks, and even managing teller schedules... Show more	$11-32

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Team Support
   • Excellent Client
   • Quality Customer Service
   • Loan Payments
   • ATM
   • Cash Handling
   • Bank Policies
   • Financial Transactions
   • Customer Relationships
   • Bank Products
   • Security Procedures
   • Foreign Currency
   • Financial Products
   • Financial Services

   Check all skills

   Responsibilities:

   • Achieve quarterly sale goals through upselling and referrals to financial specialist.
   • Uncover additional cross-sell opportunities with current clients
   • Handle additional teller responsibilities including ATM balancing and coin machine operations.
   • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
   • Reconcile daily accounts to balance ATM transactions, including preparing and analyzing relevant reports.
   • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.

   More senior teller duties

3. Make a budget

   Including a salary range in your senior teller job description helps attract top candidates to the position. A senior teller salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a senior teller in Wyoming may be lower than in New Jersey, and an entry-level senior teller usually earns less than a senior-level senior teller. Additionally, a senior teller with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average senior teller salary

   $45,334yearly

   $21.80 hourly rate

   ---

   Entry-level senior teller salary

   $23,000 yearly salary

   Updated January 20, 2026

   Average senior teller salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Virginia	$53,061	$26
   2	Florida	$50,596	$24
   3	Georgia	$47,204	$23
   4	Massachusetts	$46,575	$22
   5	North Carolina	$46,513	$22
   6	Pennsylvania	$45,780	$22
   7	South Carolina	$45,077	$22
   8	Arizona	$42,561	$20
   9	Texas	$40,250	$19
   10	Tennessee	$37,819	$18
   11	Missouri	$35,725	$17
   12	Wisconsin	$35,284	$17
   13	Illinois	$35,240	$17
   14	Utah	$32,096	$15

   Average senior teller salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Northern Trust	$80,485	$38.69	1
   2	University of Massachusetts Boston	$67,901	$32.64
   3	University of Massachusetts Amherst	$45,649	$21.95
   4	ESL Federal Credit Union	$40,343	$19.40	24
   5	Home Bancshares Inc.	$40,143	$19.30	27
   6	Mcgriff, Seibels & Williams	$35,731	$17.18
   7	Synovus	$34,300	$16.49
   8	First Horizon Bank	$33,930	$16.31	45
   9	Cass Information Systems	$33,764	$16.23
   10	Marquette Savings Bank	$33,529	$16.12
   11	Grandbridge Real Estate Capital	$32,770	$15.75
   12	First Hawaiian Bank	$32,756	$15.75	21
   13	COMMUNITY BANCORP INC	$32,300	$15.53
   14	Zions Ban	$32,195	$15.48
   15	Tri Counties Bank	$32,169	$15.47	7
   16	Firstbank Corp	$32,000	$15.38	9
   17	Home State Bank	$31,471	$15.13	6
   18	Old Second Bank	$31,307	$15.05	2
   19	Seacoast Bank	$31,285	$15.04	60
   20	ASE Credit Union	$31,122	$14.96

4. Writing a senior teller job description

   A good senior teller job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a senior teller job description:

   Senior teller job description example

   Who We Are
   
   SchoolsFirst FCU is the largest credit union in California and the nation's largest credit union serving the educational community. We exclusively serve California school employees and their families. We were recently ranked the #1 credit union in California by Forbes, and recognized as one of the 50 Most Engaged WorkplacesTM in North America by Achievers. We're growing and looking for talented, service-oriented people to join our team.
   
   What We Believe
   
   There's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families whose sacrifices make their work possible. Not only are we passionate about living our mission of providing Members with world-class personal service and financial security, but we're also dedicated to providing service to each other. That means creating an environment where you're empowered to do what you do best every day, with opportunities for ongoing development and growth. So you can provide the trusted advice and financial expertise that makes a positive difference in the lives of our Members. It's a truly unique culture, in an organization with a truly unique mission.
   
   What You'll Be Doing
   
   Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets.
   
   

   • Delivers World Class face-to-face service to Members requesting account assistance.
   • Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement.
   • Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency.
   • All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions.
   • Performs other related duties as assigned or requested.

   
   
   Additional Job Functions
   
   

   • Performs other duties as assigned
   • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

   
   
   Qualifications
   
   

   • Required High School Diploma or GED
   • less than 1 year of previous related experience Required

   Copy this example

   

5. Post your job

   There are a few common ways to find senior tellers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your senior teller job on Zippia to find and recruit senior teller candidates who meet your exact specifications.
   • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with senior teller candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new senior teller

   Once you've found the senior teller candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a senior teller?