Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Service coordinator/case manager education requirements
Updated January 8, 2025
4 min read
There are several educational requirements to become a service coordinator/case manager. Service coordinator/case managers usually study psychology, social work, or sociology. 68% of service coordinator/case managers hold a bachelor's degree, and 17% hold an master's degree. We analyzed 1,274 real service coordinator/case manager resumes to see exactly what service coordinator/case manager education sections show.
The most common colleges for service coordinator/case managers are the University of Phoenix and the University of Phoenix.
There are also many online service coordinator/case manager courses to help get the education required to be a service coordinator/case manager.
There are certain service coordinator/case manager certifications that you should consider. These service coordinator/case manager certifications include Certified Case Manager (ACM) and Certified Nurse Assistant (CNA).
What education do you need to become a service coordinator/case manager?
What degree do you need to be a service coordinator/case manager?
- Bachelor's, 68%
- Master's, 17%
- Associate, 11%
- High School Diploma, 2%
- Other Degrees, 2%
What should I major in to become a service coordinator/case manager?
- Psychology, 27%
- Social Work, 16%
- Sociology, 8%
- Criminal Justice, 8%
- Other Majors, 41%
Most common colleges for service coordinator/case managers
| Service coordinator/case manager common college | Percentages |
|---|---|
| University of Phoenix | 15.83% |
| University of Louisville | 8.63% |
| California State University - San Bernardino | 6.47% |
| John Jay College of Criminal Justice of the City University of New York | 5.04% |
| West Virginia University | 5.04% |
Best majors for service coordinator/case managers
| Rank | Major | Percentages |
|---|---|---|
| 1 | Psychology | 27.2% |
| 2 | Social Work | 15.7% |
| 3 | Sociology | 7.9% |
| 4 | Criminal Justice | 7.5% |
| 5 | Nursing | 6.0% |
Best colleges for service coordinator/case managers
The best colleges for service coordinator/case managers are Boston University, Columbia University in the City of New York, and Boston College.
A service coordinator/case manager with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for service coordinator/case managers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become service coordinator/case managers.
1. California State University - Long Beach
Long Beach, CA • Private
In-state tuition
$6,798
Enrollment
31,503
2. SUNY at Binghamton
Vestal, NY • Private
In-state tuition
$9,808
Enrollment
13,990
3. California State University - Fullerton
Fullerton, CA • Private
In-state tuition
$6,886
Enrollment
34,637
4. University of Washington
Seattle, WA • Private
In-state tuition
$11,207
Enrollment
30,905
5. California State University - Dominguez Hills
Carson, CA • Private
In-state tuition
$6,942
Enrollment
13,871
6. University of South Florida
Tampa, FL • Private
In-state tuition
$6,410
Enrollment
31,321
7. University of Texas at Austin
Austin, TX • Private
In-state tuition
$10,610
Enrollment
40,329
8. California State University - Bakersfield
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
9. Howard University
Washington, DC • Private
In-state tuition
$26,756
Enrollment
6,166
10. San Jose State University
San Jose, CA • Private
In-state tuition
$7,796
Enrollment
27,125
20 best online courses for service coordinator/case managers
Advertising disclosure
1. Engaging in Service Innovation and Management
This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in this deeper dive into service innovation and management. This course will give you tools to examine initial plans for healthcare service/process redesign. You will be...
2. SAP Customer Service (CS/SM) - Service Management module
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
3. Introduction to Service Management with ITIL 4
Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices...
4. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
5. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
6. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
7. ISO/IEC 20000-1:2018. Service management system
Understand the requirements for a service management system according to ISO/IEC 20000-1...
8. IT Service Management with ITIL 4 Foundation -Full Training
Learn about ITIL 4, ITSM, Concepts of Service Management, the Four Dimensions, Service Value System and Practices...
9. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
10. IT service operations and Service Desk management
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...
11. Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service...
12. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
13. ServiceNow IT Service Management (CIS - ITSM) Practice Tests
Prepare for the Service Now Certified Implementation Specialist exam in IT Service Management (CIS-ITSM)...
14. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
15. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
16. Java Web Services
Learn how to design,create , consume and secure SOAP and REST web services from scratch in easy steps...
17. Operations Management: Supply Chains, Products and Services
Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...
18. Customer Service
How to Approach New Customers and Maintain Existing Ones...
19. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...
20. Product and Service Management
Know the Work that is Involved in Getting a Product Onto the Shelf and a Service Ready for Effective Delivery...
Top 10 most affordable universities for service coordinator/case managers
The most affordable schools for service coordinator/case managers are Hunter College of the City University of New York, california state university - bakersfield, and california state university - long beach.
If the best universities for service coordinator/case managers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for service coordinator/case managers.
1. Hunter College of the City University of New York
New York, NY • Private
In-state tuition
$7,182
Cost of attendance
13,998
2. California State University - Bakersfield
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
3. California State University - Long Beach
Long Beach, CA • Private
In-state tuition
$6,798
Cost of attendance
18,306
4. California State University - Fullerton
Fullerton, CA • Private
In-state tuition
$6,886
Cost of attendance
17,645
5. University of South Florida
Tampa, FL • Private
In-state tuition
$6,410
Cost of attendance
20,456
6. Florida State University
Tallahassee, FL • Private
In-state tuition
$5,656
Cost of attendance
21,623
7. Brigham Young University
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
8. California State University - Dominguez Hills
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
9. California State University - Los Angeles
Los Angeles, CA • Private
In-state tuition
$6,749
Cost of attendance
14,823
10. University of Florida
Gainesville, FL • Private
In-state tuition
$6,381
Cost of attendance
21,034
Top 10 hardest universities to get into for service coordinator/case managers
The hardest universities for service coordinator/case managers to get into are Boston University, Columbia University in the City of New York, and Boston College.
Some great schools for service coordinator/case managers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for service coordinator/case managers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
1. Boston University
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
2. Columbia University in the City of New York
New York, NY • Private
Admissions rate
6%
SAT average
1,512
3. Boston College
Chestnut Hill, MA • Private
Admissions rate
28%
SAT average
1,429
4. Northeastern University
Boston, MA • Private
Admissions rate
19%
SAT average
1,466
5. Northwestern University
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
6. SUNY at Binghamton
Vestal, NY • Private
Admissions rate
40%
SAT average
1,376
7. New York University
New York, NY • Private
Admissions rate
20%
SAT average
1,419
8. University of Southern California
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
9. University of Texas at Austin
Austin, TX • Private
Admissions rate
39%
SAT average
1,367
10. Vanderbilt University
Nashville, TN • Private
Admissions rate
10%
SAT average
1,514
Top 10 easy-to-apply-to universities for service coordinator/case managers
The easiest schools for service coordinator/case managers to get into are Mount Saint Mary's University, wayland baptist university, and ottawa university.
Some schools are much easier to get into. If you want to start your career as a service coordinator/case manager without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for service coordinator/case managers.
1. Mount Saint Mary's University
Los Angeles, CA • Private
Admissions rate
84%
SAT average
1,031
2. Wayland Baptist University
Plainview, TX • Private
Admissions rate
98%
SAT average
1,003
3. Ottawa University
Ottawa, KS • Private
Admissions rate
78%
SAT average
1,024
4. Bluefield College
Bluefield, VA • Private
Admissions rate
95%
SAT average
980
5. University of North Texas at Dallas
Dallas, TX • Private
Admissions rate
83%
SAT average
992
6. Kean University
Union, NJ • Private
Admissions rate
86%
SAT average
991
7. The University of Texas Permian Basin
Odessa, TX • Private
Admissions rate
91%
SAT average
1,046
8. Gwynedd Mercy University
Gwynedd Valley, PA • Private
Admissions rate
92%
SAT average
1,031
9. Felician University
Lodi, NJ • Private
Admissions rate
81%
SAT average
999
10. Texas Woman's University
Denton, TX • Private
Admissions rate
87%
SAT average
1,059
Average service coordinator/case manager salary by education level
| Service coordinator/case manager education level | Service coordinator/case manager salary |
|---|---|
| Master's Degree | $44,872 |
| High School Diploma or Less | $38,778 |
| Bachelor's Degree | $42,174 |
| Some College/ Associate Degree | $38,956 |
Service coordinator/case manager education FAQs
Have more questions? See all answers to common community and social services questions.
Search for service coordinator/case manager jobs
Updated January 8, 2025
Updated January 8, 2025