Service coordinator/case manager job description

Responsible for conducting regular assessments of tenants which includes needs assessment and a plan for the retention of their permanent housing. Develops individualized service plans and monitors progress in achieving goals; assists residents in goals planning, money management, recreation, family support and providing ongoing support, crisis intervention and educational or community oriented groups.

Creates and maintains resident case files both in hard copy and in HMIS (Homeless Management Information System) in compliance with funding requirements and program guidelines. Collects and records documentation to connect residents with resources and additional program support.

Responsible for maintaining exceptional, thorough and timely communication between the Property Management Team and any other site based service providers to ensure the ability to effectively meet the needs of the clients and the contracted delivery of services as provided in the MOU.

Develops a budget for site based programs that include community-building and/or other enrichment activities for tenants such as tenant councils, outings, and community engagement. Plans and successfully conducts those events and other community building events working consultatively with other Program staff to ensure appropriate levels of program activities based on going individual assessments.

Identifies local resources to assist in the provision of services, developing and maintaining positive relationships between community resources and the organization.

Provides visually appealing monthly calendar and newsletter of activities on an ongoing and regular basis.

Responsible for scheduling, coordinating, and facilitating transportation planning for off-site services and events, including traveling with or transporting tenants to appointments when needed.

Utilizes evidence based practices such as Motivational Interviewing, Strength-based Case Management and Trauma Inform Care to assist tenants with self-sufficiency and stabilization.
Participate in conference, workshops, special projects, staff meetings and other duties as assigned.
Education, Experience and Other Requirements:
Bachelor’s degree in a related field or 2-3 of experience working with non-profit social services agency. Possess a valid California Driver’s License, reliable transportation, current vehicle registration, proof of insurance and the ability to be insured by New Directions. Successfully complete a background check, drug screen and annual TB test
Company DescriptionNew Directions for Veterans (NDVets) is staffed by a dedicated team of professionals who thrive in a rapidly growing, visionary organization. We seek individuals who can use their skills and commitment to help us in our mission to improve the lives of veterans. As a member of our team you will reap benefits far beyond a paycheck.

Voted one of Boston Globe's Top Places to Work, working at Mystic Valley Elder Services (MVES) means working in a professional environment alongside dedicated colleagues. It means helping elders and adults with disabilities live independently while supporting their caregivers. Working at MVES means contributing to the community and feeling good about what you've accomplished at the end of the day.
Boston Globe's Top Places to Work
Multi Year Recipient

Open Position: Geriatric Support Services Coordinator( SCO Case Manager)
We Offer:
-Generous vacation time 3 weeks in the first year
-Generous paid sick time 3 weeks in the first year
-Personal time 30 hours per year
-12 paid holidays
-Health and Dental insurance
-Life Insurance
-Vision Insurance
-Long-term disability
-Flexible Spending Plan
-Employee Assistance Plan
-403B Retirement Savings Plan
-Educational Reimbursement
-Mileage Reimbursement
-Free Parking
The Senior Care Options (SCO) Geriatric Support Services Coordinator (GSSC) is responsible for assessing consumers for need and eligibility for in-home services, recommending/approving service plans, providing information on available resources, and coordinating in-home/community services. The GSSC maintains member records and works in close collaboration with the SCO coordinators and nurses to provide comprehensive service planning for elders in the community setting.
This is a full-time (35 hour / week) position. A flexible 4-day work week schedule is available as well as the option to work remote up to two days per week
Conduct initial and on-going assessment of consumers' health and functional status. Conduct visits as required in various settings including consumers' homes, community settings, and/or medical facilities. Participate in development of consumers' care plans, including determining appropriateness and need for in-home/community-based services. Participate as part of consumer's primary care team including, attending team meetings, trainings, and joint home visits. Arrange, coordinate, and oversee in-home and community-based services for consumers. Monitor consumer's health status, in conjunction with care team, to assess for effectiveness of current services, need for additional services, and/or need for long-term placement. Assist consumers with MassHealth redeterminations and other benefits paperwork, as requested and appropriate. Maintain consumer records in accordance with standards. Compile and submit required reports. Participate in the orientation and training process for new staff. Participate in regular supervision meetings. Develop professionally through training opportunities. Participate in collaborative team model. Participate in interdisciplinary model of case management. Attend Agency, Client Services department, and team meetings as required.
Qualifications:
A Bachelor's degree in Social Work or a related field. Strong interviewing and assessment skills. Strong interpersonal and organizational skills. Excellent written and verbal communication skills. Computer skills: Proficient with MS Office Suite and entering narrative and other data into a database. Ability to use multiple databases. Ability to use the Internet to conduct information searches Private transportation.
Preferred Qualifications :
Knowledge of, and experience working with, older people preferred. Experience working in community service setting preferred. Social Work license preferred. Bilingual English/Spanish.



Mystic Valley Elder Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


keywords:Case Manager, Case Management, Housing, Mental Health, Managed Care, Social Services, Social Work, Care Coordinator, Social Worker, Elder, Geriatric Care, Assisted Living, Human Services, LSW, LCSW, LICSW, Medicare, Medicaid, Behavioral Health, Community Health, Long Term Care, Adult Day Care,social services



Job Posted by ApplicantPro

*WHILE WORKING REMOTELY FROM YOUR HOME *you will arrange and ensure Participant services in accordance with the CHC waiver program requirements. *When needed, travel throughout Lancaster County, PA to conduct home visits is required.*

* Identifies and monitors the services provided to participants through the PA Managed Care Organizations (MCO) and applicable regulations to determine quality of services provided and verifies whether the type, amount, scope, duration and/or frequency of services need to be adjusted.

* Completes all necessary forms enabling participants to continue to receive services in the timeframe established by program guidelines and with the Agency's established standards.

* Prepares and completes all forms and documentation as required in respective MCO portal, UDSF SC Database, Daily Activity Report and the HALO system to ensure accurate and timely information.

* Maintains and effectively manages a caseload of participants to be determined by the Program Specialist.

Case Mangers/Service Coordinators must have a Bachelor's degree in social work, psychology, or other related fields with practicum experience *OR* in lieu of a Bachelor's degree, have at least three (3) or more years' experience in a social service or healthcare related setting.
* Proof of COVID-19 vaccination is required

*United Disabilities Services Foundation (UDSF)* is a non-profit organization committed to helping seniors, veterans and people with disabilities lead more independent and fulfilling lives. In our over 57 years, we've developed a wide variety of services and programs that improve quality of life and expand boundaries - including in-home personal care, accessible home modifications, care management, service dogs, custom wheelchair seating and more.
Today, over 400 caring, dedicated employees proudly serve people with disabilities so they are able to live more happily, more independently and in control of the decisions that affect their lives.

EEO/AA/VEVRAA

Job Type: Full-time

Pay: $47,000.00 per year

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Referral program
* Relocation assistance
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday

Experience:
* case management: 1 year (Required)

Willingness to travel:
* 25% (Required)

Work Location: One location