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Service desk supervisor salary
Average service desk supervisor salary
$60,516
Average Service Desk Supervisor Salary
As of October 2025, the average salary for a Service Desk Supervisor stands at $60,516 per year, translating to approximately $29 per hour. This role typically requires overseeing IT support teams, ensuring effective service delivery, and enhancing customer satisfaction. Salaries can vary significantly based on factors such as geographic location, experience level, and the specific industry.
Service Desk Supervisor Salaries by Experience Level
Entry-level supervisors may earn around $50,000, while those with several years of experience can command salaries exceeding $70,000. This progression demonstrates the value of experience in the IT support sector.
Where Can a Service Desk Supervisor Earn More?
The highest paying states for Service Desk Supervisors include California, New York, and Washington. In these states, salaries can reach upwards of $80,000, reflecting the demand for skilled professionals in tech hubs.
Opportunities for Advancement
With experience, a Service Desk Supervisor may progress to higher management roles, such as IT Manager or Director of IT Operations, further increasing their salary potential.
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Where can a Service Desk Supervisor earn more?
Service desk supervisor salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level service desk supervisor | $44,100 | $21.19 |
| Mid-level service desk supervisor | $50,800 | $24.43 |
| Senior-level service desk supervisor | $73,700 | $35.42 |
Service desk supervisor salary estimates from across the web
Average service desk supervisor salary by state
The average service desk supervisor salary in Washington, California, and Delaware are the highest in the U.S. The lowest average service desk supervisor salary states are Wyoming, Montana, and South Carolina.
- State view
- County view
Highest paying states for service desk supervisors
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Arizona | $65,013 | $31.26 |
| 2 | Pennsylvania | $64,921 | $31.21 |
| 3 | District of Columbia | $72,611 | $34.91 |
| 4 | California | $73,463 | $35.32 |
| 5 | Washington | $81,761 | $39.31 |
| 6 | Wisconsin | $59,871 | $28.78 |
| 7 | Delaware | $71,062 | $34.16 |
| 8 | Nevada | $60,543 | $29.11 |
| 9 | Massachusetts | $67,984 | $32.68 |
| 10 | Rhode Island | $63,596 | $30.57 |
| 11 | Michigan | $64,226 | $30.88 |
| 12 | Virginia | $62,632 | $30.11 |
| 13 | New York | $63,685 | $30.62 |
| 14 | New Jersey | $70,231 | $33.76 |
| 15 | Iowa | $55,195 | $26.54 |
| 16 | Connecticut | $61,198 | $29.42 |
| 17 | Ohio | $57,040 | $27.42 |
| 18 | Illinois | $61,907 | $29.76 |
| 19 | New Hampshire | $57,467 | $27.63 |
| 20 | Kansas | $60,236 | $28.96 |
| 21 | Hawaii | $60,164 | $28.93 |
| 22 | Maryland | $60,542 | $29.11 |
| 23 | Utah | $55,503 | $26.68 |
| 24 | Oregon | $60,994 | $29.32 |
| 25 | North Dakota | $58,436 | $28.09 |
| 26 | South Dakota | $58,120 | $27.94 |
| 27 | Minnesota | $56,538 | $27.18 |
| 28 | Colorado | $54,158 | $26.04 |
| 29 | North Carolina | $54,358 | $26.13 |
| 30 | Missouri | $55,017 | $26.45 |
| 31 | Alaska | $55,310 | $26.59 |
| 32 | New Mexico | $51,522 | $24.77 |
| 33 | Florida | $48,964 | $23.54 |
| 34 | Texas | $50,106 | $24.09 |
| 35 | Kentucky | $48,855 | $23.49 |
| 36 | Oklahoma | $50,420 | $24.24 |
| 37 | Nebraska | $52,612 | $25.29 |
| 38 | Montana | $45,447 | $21.85 |
| 39 | Georgia | $50,925 | $24.48 |
| 40 | Indiana | $50,454 | $24.26 |
| 41 | Idaho | $50,954 | $24.50 |
| 42 | Alabama | $51,463 | $24.74 |
| 43 | Wyoming | $46,546 | $22.38 |
| 44 | West Virginia | $48,040 | $23.10 |
| 45 | Maine | $41,293 | $19.85 |
| 46 | Louisiana | $48,976 | $23.55 |
| 47 | Vermont | $49,107 | $23.61 |
| 48 | Tennessee | $42,921 | $20.64 |
| 49 | South Carolina | $43,770 | $21.04 |
| 50 | Arkansas | $46,809 | $22.50 |
| 51 | Mississippi | $42,124 | $20.25 |
Highest paying cities for service desk supervisors
The highest-paying cities for service desk supervisors are Seattle, WA, Washington, DC, and Worcester, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $82,554 | $39.69 |
| 2 | Washington, DC | $72,596 | $34.90 |
| 3 | Worcester, MA | $69,066 | $33.20 |
| 4 | Radnor, PA | $65,494 | $31.49 |
| 5 | Phoenix, AZ | $65,177 | $31.34 |
| 6 | Ann Arbor, MI | $64,143 | $30.84 |
| 7 | Sterling, VA | $63,504 | $30.53 |
| 8 | Salisbury, MD | $61,002 | $29.33 |
| 9 | Overland Park, KS | $60,444 | $29.06 |
| 10 | Urban Honolulu, HI | $60,207 | $28.95 |
| 11 | Madison, WI | $59,409 | $28.56 |
| 12 | Columbus, OH | $56,767 | $27.29 |
| 13 | Saint Paul, MN | $56,630 | $27.23 |
| 14 | Saint Charles, MO | $56,070 | $26.96 |
| 15 | Raleigh, NC | $55,671 | $26.76 |
| 16 | Anchorage, AK | $54,942 | $26.41 |
| 17 | Urbandale, IA | $54,646 | $26.27 |
| 18 | Westminster, CO | $54,200 | $26.06 |
| 19 | Albuquerque, NM | $51,438 | $24.73 |
| 20 | Austin, TX | $50,833 | $24.44 |
Service desk supervisor salary details
A service desk supervisor's salary ranges from $37,000 a year at the 10th percentile to $96,000 at the 90th percentile.
What is a service desk supervisor's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $96,000 | $8,000 | $46 |
| 75th Percentile | $77,000 | $6,417 | $37 |
| Average | $60,516 | $5,043 | $29 |
| 25th Percentile | $47,000 | $3,917 | $23 |
| 10th Percentile | $37,000 | $3,083 | $18 |
Highest paying service desk supervisor jobs
The highest paying types of service desk supervisors are service lead, account supervisor, and regional supervisor.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Service Lead | $83,844 | $6,987 | $40.31 | 52,336 |
| Billing Supervisor | $56,255 | $4,688 | $27.05 | 38,525 |
| Account Supervisor | $83,760 | $6,980 | $40.27 | 98,661 |
| Staff Supervisor | $48,991 | $4,083 | $23.55 | 93,676 |
| Staffing Supervisor | $48,529 | $4,044 | $23.33 | 20,747 |
| Regional Supervisor | $61,453 | $5,121 | $29.54 | 46,491 |
Top companies hiring service desk supervisors now:
Which companies pay service desk supervisors the most?
Service desk supervisor salaries at Nintendo and CAI are the highest-paying according to our most recent salary estimates. In addition, the average service desk supervisor salary at companies like Mercury Technology Group and Access Healthcare Services are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Nintendo | $90,578 | $43.55 |
| 2 | CAI | $85,829 | $41.26 |
| 3 | Mercury Technology Group | $84,618 | $40.68 |
| 4 | Access Healthcare Services | $74,438 | $35.79 |
| 5 | TEKsystems | $71,557 | $34.40 |
| 6 | Infinity Consulting Solutions | $70,865 | $34.07 |
| 7 | Teamlogicit | $65,815 | $31.64 |
| 8 | Ball | $64,849 | $31.18 |
| 9 | SICK | $64,624 | $31.07 |
| 10 | General Dynamics | $64,386 | $30.95 |
| 11 | Peraton | $61,505 | $29.57 |
| 12 | Ecs Federal | $61,319 | $29.48 |
| 13 | Scion Staffing | $60,883 | $29.27 |
| 14 | ExecuTech Strategic Consulting | $59,874 | $28.79 |
| 15 | Information International Associates | $59,770 | $28.74 |
| 16 | SelectQuote Insurance Services | $59,311 | $28.51 |
| 17 | IP Pathways | $58,756 | $28.25 |
| 18 | Science | $58,736 | $28.24 |
| 19 | Christensen Farms | $58,686 | $28.21 |
| 20 | Airgas | $58,559 | $28.15 |
Wage gap by gender, race and education
Service Desk Supervisor salary by industry
The average service desk supervisor salary varies across industries:
- The average service desk supervisor salary in the manufacturing industry is $60,809, the highest of any industry.
- The average service desk supervisor salary in the finance industry is $57,829.
- Service desk supervisors in the retail industry earn an average salary of $35,617, the lowest of any industry.
Highest paying industries for service desk supervisors
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Manufacturing | $60,809 | $29.24 |
| 2 | Health Care | $57,829 | $27.80 |
| 3 | Hospitality | $46,805 | $22.50 |
| 4 | Retail | $35,617 | $17.12 |
High paying service desk supervisor jobs
Service desk supervisor salary trends
The average service desk supervisor salary has risen by $9,981 over the last ten years. In 2014, the average service desk supervisor earned $50,535 annually, but today, they earn $60,516 a year. That works out to a 8% change in pay for service desk supervisors over the last decade.
Compare service desk supervisor salaries for cities or states with the national average over time.
Average service desk supervisor salary over time
Compare service desk supervisor salaries for individual cities or states with the national average.
Service desk supervisor salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $60,500 | $29.09 | +3.1% |
| 2025 | $58,600 | $28.18 | +1.4% |
| 2024 | $57,800 | $27.78 | +1.3% |
| 2023 | $57,000 | $27.41 | +1.3% |
| 2022 | $56,300 | $27.05 | +3.1% |
Recently added service desk supervisor salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Planet Fitness | Service Desk | Cumberland, MD | 06/27/2025 | $31,305 |
| Planet Fitness | Service Desk Overnight | Oak Harbor, WA | 06/23/2025 | $36,001 |
| Planet Fitness | Service Desk | San Bruno, CA | 06/21/2025 | $36,523 |
| Pullman Regional Hospital | Patient Financial Services-Front Desk (Medical Experience Required) | Pullman, WA | 06/21/2025 | $41,740 |
| Planet Fitness | Service Desk Overnight | Burlington, WA | 06/20/2025 | $36,001 |
| Gainwelltechnologies | Service Desk Supervisor-Indianapolis, In-Hybrid | Indianapolis, IN | 06/20/2025 | $50,600 |
| Planet Fitness | Service Desk | Springfield, TN | 06/14/2025 | $26,088 |
| Planet Fitness | Service Desk | Jackson, TN | 06/05/2025 | $25,044 |
| Helix Electric | Service Desk Supervisor | San Diego, CA | 05/25/2025 | $70,000 |
| Dyopath | Supervisor, Service Desk | Nashville, TN | 05/24/2025 | $60,000 |
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