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Best service manager/senior technician certifications
Service manager/senior technician certifications allow job seekers to demonstrate their competency as an service manager/senior technician to employers. However, not all service manager/senior technician certifications provide the same value for job seekers.
The best certifications for a service manager/senior technician are IT Information Library Foundations Certification (ITIL), Project Management Professional (PMP), and Six Sigma Green Belt.
Below is a list of the best service manager/senior technician certifications. Obtaining an service manager/senior technician certification will give you a leg up when you apply for jobs and increase your potential salary.
6 best certifications for service managers/senior technician
| Rank | Service manager/senior technician certification | Organization |
|---|---|---|
| 1 | IT Information Library Foundations Certification (ITIL) | Zavata |
| 2 | Project Management Professional (PMP) | PMI |
| 3 | Six Sigma Green Belt | IASSC |
| 4 | Certified Information Systems Security Professional - Architecture (CISSP) | (ISC)2 |
| 5 | Master Project Manager (MPM) | AAPM |
| 6 | Certified Service Manager | PSA |
6 best service manager/senior technician certifications
1. IT Information Library Foundations Certification (ITIL)
The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
2. Project Management Professional (PMP)
The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
3. Six Sigma Green Belt
The IASSC Certified Lean Six Sigma Green Belt (ICGB) is a professional who is well versed in the Lean Six Sigma Methodology who both leads or supports improvement projects, typically as a part-time role. A Lean Six Sigma Green Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C. They understand how to perform and interpret Six Sigma tools and how to use standard principles of Lean.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
4. Certified Information Systems Security Professional - Architecture (CISSP)
CISSP-ISSAP requires a candidate to demonstrate 2 years of professional experience in the area of architecture and is an appropriate credential for Chief Security Architects and Analysts who may typically work as independent consultants or in similar capacities. The architect plays a key role within the information security department with responsibilities that functionally fit between the C-suite and upper managerial level and the implementation of the security program. The candidate would generally develop, design, or analyze the overall security plan. Although this role may typically be tied closely to technology, it may be fundamentally closer to the consultative and analytical process of information security.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
5. Master Project Manager (MPM)
If you have 3+ years of Project Management Experience, you may apply for MPM™ Master Project Manager Board Certification.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
6. Certified Service Manager
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
What is the best certification for a service manager/senior technician?
The best service manager/senior technician certification is IT Information Library Foundations Certification (ITIL). The IT Information Library Foundations Certification (ITIL) is awarded by the Zavata.
Here's a bit more background on how to obtain this service manager/senior technician certification:
- To become a certified IT Information Library Foundations Certification (ITIL), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- No renewal for certification, if you earn it once it is valid all time.
What are some of the most in-demand certifications for service managers/senior technician?
The most in-demand service manager/senior technician certification is Project Management Professional based on all active job postings. Having this service manager/senior technician certification will give you access to more service manager/senior technician jobs with higher salaries.
The most common combination of service manager/senior technician certifications include: IT Information Library Foundations Certification (ITIL), Project Management Professional (PMP), and Six Sigma Green Belt.
Online courses for service manager/senior technicians to earn certifications
1. Engaging in Service Innovation and Management
This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in this deeper dive into service innovation and management. This course will give you tools to examine initial plans for healthcare service/process redesign. You will be...
2. IT Service Management with ITIL 4 Foundation -Full Training
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12. ISO/IEC 20000-1:2018. Service management system
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