Shield HealthCare jobs in Santa Clarita, CA - 181751 jobs
Customer Service Agent
Shield Healthcare 4.4
Shield Healthcare job in Santa Clarita, CA
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.
Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday, no nights or weekends.
This is an on-site position in Valencia, CA.
JOB RESPONSIBILITIES:
Handle incoming and outgoing customer service calls (average 75 per shift)
Resolve common customer concerns
Accurately enter customer order information into Customer Relationship Management database
Process documentation requests for initials orders, renewals, and addendums
Meet monthly performance expectations as assigned by Management
QUALIFICATIONS:
Minimum 1-year customer service experience
Ability to multi-task
Demonstrated problem solving ability
Excellent verbal and written communication skills
Ability to speak, read and write in English, Spanish preferred
SALARY & BENEFITS:
$19-20/hour
Medical, Dental and Vision (Eligible first day of employment)
Flexible Spending Account
Life & Disability Insurance
401(k) with Company Match
Vacation and Sick Days
Paid Holidays
Education Assistance
Employee Referral Program
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
$19-20 hourly Auto-Apply 44d ago
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Cash Application Specialist
Shield Healthcare 4.4
Shield Healthcare job in Santa Clarita, CA
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating.
Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.
$36k-46k yearly est. Auto-Apply 8d ago
Police Officer
Akron Children's Hospital 4.8
Hudson, OH job
$5,000 Sign-On Bonus (Taxable) Available
Bonus paid in full with first paycheck
Full-Time, 40 Hours/Week
Variable Schedule /Onsite
Patrols assigned areas of hospital campus to maintain an orderly and safe environment for patients, visitors, and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values, and customer service standards of Children's Hospital Medical Center of Akron (CHMCA).
Responsibilities:
1. Actively patrol assigned area of jurisdiction on foot or in a vehicle, checking buildings and surrounding areas for criminal activity or unsafe conditions.
2. Working independently with minimal supervision, respond to all assigned calls for police services, including, but not limited to; violent persons, hazardous situations, medical and mental health emergencies, and non-criminal assistance to the campus community.
3. Knowledge and adherence of department policies, procedures, as well as City, State, and Federal law.
4. Observe traffic hazards and conditions, and recommend corrective actions, investigate traffic accidents, enforce traffic laws and parking violations, assist motorists with disabled vehicles, and direct traffic.
5. Ability to effectively communicate and use police radio, computer, email, and telephone.
6.Interact with diverse populations with respect and dignity of cultural norms and practices.
7.Make arrests for violations of laws or ordinances, prepare and file necessary court documents, testify in court, transport prisoners.
8.Interview complainants, victims, witnesses, and suspects, analyze report information to enhance enforcement, investigative or safety efforts and prepare written reports in the record management system.
9.Participate in ongoing training and professional development to maintain certifications, enhance skills, and uphold best practices in law enforcement.
10. Engage in community policing initiatives, fostering positive relationships with patients, visitors, and staff, and collaborate to resolve safety concerns and enhance community trust.
11. Perform any other assigned duties/tasks related to the needs of the department, meet and maintain any performance standards established for the position.
Other information:
Technical Expertise
1. Experience containing and control crowds in order to preserve peace, providing a safe environment during large events.
2. Experience with record management systems to document incident reports in a complete, concise, and proper manner.
3. Experience making arrests and/or transport arrestees when appropriate.
4. Experience providing appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff.
Education and Experience
1. Must be 21 years of age or older at time of hire.
2. High School Diploma or equivalent.
3. Associate degree in a related field preferred.
4. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites.
5. Possess a current OPOTA Basic Police Academy certification.
6. Required to achieve and maintain department's qualifying firearms standards for duration of employment.
7. Successfully complete a thorough background investigation.
8. Demonstrate psychological fitness commensurate with the role of a police officer, evaluated by a psychologist designated by the Department of Public Safety Director and Chief.
Full Time
FTE: 1.000000
Status: Onsite
$54k-63k yearly est. 8d ago
Cardiac Sonographer
Akron Children's Hospital 4.8
North Canton, OH job
Full Time
40 Hours/Week
Monday - Friday, Variable Day Shift
Travel Required
On-Call Rotation Required
Performs complete non-invasive transthoracic echocardiographic studies, assists with various echocardiographic procedures.
Responsibilities:
1. Performs complete non-invasive transthoracic echocardiographic studies, assists with various echocardiographic procedures.
2. Assists the physician with transesophageal, intraoperative, contrast, and, if designated, fetal echocardiography.
3. Functions independently and provides applicable data regarding cardiac anatomy and hemodynamics to assist the cardiologist in the diagnosis of congenital heart defects.
4. Uses a variety of equipment necessary to perform testing.
5. Demonstrates the ability to assess patient status and identify each patient's specific age requirements.
6. Is available for call 24 hours a day on a rotational basis after appropriate training/orientation period.
7. Works at remote clinic facilities.
8. Other duties as required.
Other information:
Technical Expertise/skills
1. Experience in clinical setting performing echocardiograms is required.
2. Experience interacting with a variety of people and ages in a helpful manner, with understanding of growth and development specific to that age is preferred.
3. Experience in healthcare is preferred.
4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
1. Education: Associate's degree in allied health profession required; Bachelor's degree preferred.
2. Certification: ARDMS RDCS pediatric registry within 18 months of hire.
3. An appropriate credential in echocardiography from ARDMS or CCI is required. A credential in pediatric echocardiography is preferred. Successful completion of an ultrasound or CVT program accredited by CAAHEP is required.
4. Basic Life Support Certification is required.
5. Years of experience supervising: None.
Full Time
FTE: 1.000000
$76k-97k yearly est. 8d ago
Director Rehabilitative Services
Akron Children's Hospital 4.8
Akron, OH job
Full-time, 40 Hours/week Days Onsite Akron, OH
The Director Rehabilitative Services provides administrative representation and general direction for the Rehabilitative Services Division.
Responsibilities:
1. Adds value as a key member of management; understands the business, financials, industry, customers and strategy.
2. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations.
3. Prepares, manages, and adheres to department budget to maintain expenditure controls.
4. Oversees the operations of the Occupational therapy, Physical Therapy and Speech and Hearing Departments.
5. Assumes fiscal responsibility, including developing and maintaining annual capital and operating budgets to assure a fiscally productive division.
6. Closely monitors trends within the professions and trends in health care service delivery.
7. Develops and implements services/programs in response to hospital and community needs.
8. Pursues and negotiates contracts for services within the community.
9. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age.
10. Other duties as required.
Other information:
Technical Expertise
Experience in Audiology, Occupational Therapy, Physical Therapy, or Speech Pathology clinical settings is required.
Experience in a pediatric hospital setting is preferred.
Experience in management and fiscal operations is required.
Experience in Lean Six Sigma programming is preferred.
Experience working with all levels within an organization is required.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EPIC or EMR software is required.
Education and Experience
Education: MBA or MHA is required. Master's Degree in clinical field (OT, PT, ST) is preferred.
Certification: Active State licensure in one of the following: Audiology, Occupational Therapy, Physical Therapy, or Speech/Language Pathology Preferred.
Minimum years of relevant clinical oversight: 7 years required.
Minimum years of leadership experience: 5 years required.
Full Time
FTE: 1.000000
Status: Onsite
$82k-111k yearly est. 8d ago
Mental Health Therapist I - Inpatient Behavioral Health Unit
Akron Children's Hospital 4.8
North Canton, OH job
Sign-On Bonus [taxed] Available Bonus Paid in Full with First Paycheck $10,000 Dependent (LPC, LSW, MFT) $15,000 Independent (LPCC, LISW, IMFT) Part-Time: 24 Hours Per Week 1st Shift: 9am - 5:30pm Alternating Mon-Tues-Wed and Sun-Mon-Tues
Summary:
The Mental Health Therapist I apply graduate-level counseling skills/social work under the direct supervision of an independently licensed staff member as stipulated by the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. The duties performed include the psychosocial assessment of individuals, adolescents, families, and groups and the provision of graduate-level clinical social work/counseling interventions as appropriate to client needs in the context of the department. This position will complete the 3,000 hours of supervised clinical work required by the state licensure board to obtain the clinical endorsement required to practice independently.
Responsibilities:
Conducts initial comprehensive patient and family psychosocial assessment, and triages care accordingly.
Communicates with staff regarding assessment, treatment/interventions and interdisciplinary care plan through documentation and meetings such as patient rounds.
Demonstrates the knowledge and skills necessary to provide competent care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age.
Provides case management for assigned patients that involves consultation and collaboration with hospital and community professionals and programs in order to provide the most appropriate and comprehensive care.
Consistent use of evidence-based trauma and risk assessment tools and application of crisis intervention skills when indicated, and determine formally the need for a referral to the Emergency Department or more suitable community agency.
Ethical and timely completion of documentation as expected in the context of the department.
Other duties as required.
Outpatient Add On:
Complete Cognitive Behavioral Therapy (CBT) interventions in addition to other clinical evidence-based treatment modalities to assist patient and families in the completion of their individualized service plans.
PHP/IOP Add On:
Use of CBT and DBT (Dialectical Based Therapy) intervention through individual, group, and family therapy, to support client in achieving therapeutic goals.
PIRC Add On:
Works in a fast-paced environment conducting risk assessments and using crisis intervention skills as needed.
Triage and assess intake calls received from families and community referral sources. Conducts preliminary diagnostic assessment over telephone to assess the need for services for children and adolescents seeking psychiatric and psychological services.
Conducts comprehensive risk assessment either face to face in the ED or through telehealth to maximize continuity of care with the family.
Engages in consultation and collaboration with hospital and community professionals and programs in order to develop and communicate a crisis treatment plan for patients and families and provides recommendations for follow-up.
Substance Use Add On:
Use of Cognitive Behavioral Therapy intervention as well as other evidence-based practices, such as Motivational Interviewing.
Involve family in therapy sessions and provide behavior modification techniques as clinically indicated.
Other information:
Technical Expertise
1. Experience working with electronic medical record software, such as EPIC, is preferred.
2. Proficiency in Microsoft Office [Outlook, Excel, Word] or similar software is required.
3. Experience providing clinical services through telehealth is preferred.
Education and Experience
1. Education: Master's Degree in Social Work or Clinical Mental/Behavioral Health Counseling is required.
2. Certification: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (MFT) required.
3. Years of relevant experience: Minimum 1-2 years of relevant experience in preferred.
4. Years of supervisory experience: None.
Part Time
FTE: 0.600000
Status: Onsite
$48k-56k yearly est. 8d ago
Manager Ancillary Application Solutions
Akron Children's Hospital 4.8
Akron, OH job
Full Time
40 Hours/Week
Monday - Friday, 8:00am - 5:00pm
Onsite
The Manager, Ancillary Application Solutions is a leadership position responsible for the planning, implementation, optimization, and overall management of ancillary clinical applications within the organization. This includes management of hundreds of clinical software applications used in critical areas such as Radiology, Cardiology, Neurology, Pulmonary and Lab. The position demands a blend of technical expertise, healthcare domain knowledge and leadership skills. Building productive relationships with software vendors and monitoring vendor performance are key elements of this role.
This role ensures that software application solutions and supporting infrastructure align with the organization's strategic goals, enhance operational effectiveness, and deliver exceptional end-user experiences. The manager will build relationships with executive and clinical leaders and lead a team of application analysts to collaborate with stakeholders and leaders including physicians and nurses. The Manager, Ancillary Applications will serve as the primary point of contact for all matters concerning ancillary applications. This role does not include oversight of EMR applications but will work closely with EMR Management.
Responsibilities:
Strategic Leadership and Planning: Develop and execute a strategic vision for ancillary application solutions in partnership with executive leadership and key stakeholders. Assess current application landscape, identify gaps, and create actionable roadmaps for enhancements and transition to cloud.
Project Management: As needed, serve as Project Manager for the full project lifecycle of ancillary application initiatives, from requirements gathering and vendor selection to deployment and post-implementation review. Ensure projects are completed on time, within scope, and on budget.
Team Leadership and Development: Recruit, train, motivate, and evaluate a high-performing team of analysts. Foster a culture of continuous improvement, innovation, and professional growth.
Stakeholder Engagement: Serve as the primary liaison between IT, business operations, clinical teams, and external vendors. Facilitate transparent communication, manage expectations, and drive consensus on solution priorities.
Solution Design and Integration: Guide the selection, implementation and integration of ancillary applications to ensure seamless interoperability with core business and clinical platforms.
Operational Support and Optimization: Establish robust support processes for application maintenance, troubleshooting, and user training. Continually assess performance metrics and drive initiatives to maximize application efficiency and effectiveness.
Vendor Management: Oversee relationships with third-party software vendors and service providers. Negotiate contracts, monitor service levels, and ensure compliance with organizational goals and regulatory standards.
Risk Management and Compliance: Ensure all ancillary applications adhere to internal policies, industry regulations, and data security best practices. Proactively address potential risks and foster a secure operating environment.
Budgeting and Resource Allocation: Develop and manage annual budgets for ancillary applications, including staffing, licensing, and infrastructure costs. Optimize resource allocation to achieve maximum value
Other information:
Technical Expertise
Deep understanding of managing the full lifecycle of ancillary applications, systems integration, data security, and emerging trends in ancillary technologies.
General understanding of server environments, cloud hosting and networking to facilitate cross functional trouble shooting.
Familiarity with major clinical vendor software platforms
Understanding of clinical processes and workflow along with ability to translate technical concepts into solutions with clinical value.
Familiarity with project management tools and methodology.
Education and Experience
Education: Bachelor's degree required. Bachelor's degree in Nursing and licensed RN preferred.
Experience: Minimum 5 years implementing and supporting applications and technology solutions, with at least 3 years in a lead or managerial role. Experience with ancillary clinical applications is strongly preferred.
Full Time
FTE: 1.000000
$96k-118k yearly est. 8d ago
Certified Surgical Technologist
Akron Children's Hospital 4.8
Hudson, OH job
$10,000 Sign on bonus [taxable] available
Bonus paid in full with first paycheck
Full Time 40 Hours/week
Every other Saturday/Sunday - 8 hours; M-F, Variable days/day shift
Onsite
Certified surgical technologists are responsible for preparing the operating room, including but not limited to, the sterile field, setting up surgical equipment, supplies, etc. During surgery, the certified surgical technologists contribute to patient care by assisting the surgeon with instrumentation, supplies, specimens, and control of the sterile, surgical field. They are instrumental in preventing foreign retained objects. (Association of Surgical Technologists, 2022).
Responsibilities:
1. Responsible for scrubbing on all major and minor surgical procedures as assigned.
2. Participates with patient assessments while planning, implementing, and evaluating patient care.
3. Performs circulating duties under direct supervision of a Registered Nurse to provide care and safety to all patients.
4. Responsible for maintaining operating room suite supplies, pulling procedures, assisting with continuing education, precepting, and orientation of all staff.
5. Demonstrates the knowledge and skills necessary to provide care for the physical, psych/social, educational, and safety needs of the patients served regardless of age.
6. Participates in various hospital activities as appropriate and as directed by the Manager
7. Other duties as required.
Other information:
Technical Expertise
1. Experience in pediatric surgery is preferred.
2. Experience working with all levels within an organization is preferred.
3. Experience in healthcare is preferred.
4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
1. Education: High School Diploma or equivalent is required; graduate from an accredited Surgical Technologist program is required.
2. Certification: Certified Surgical Technician (CST) and Basic Life Support (BLS) are required.
3. Years of relevant experience: 0 to 2 years is preferred.
Full Time
FTE: 1.000000
Status: Onsite
$26k-37k yearly est. 8d ago
Supervisor Patient Care
Akron Children's Hospital 4.8
Akron, OH job
Full Time 36 hours/week 7pm-7am
onsite
The Supervisor Patient Care is responsible for nursing operations and patient care delivery across multiple units during assigned shifts. This role is responsible for staffing management and coordination among hospital departments. The Supervisor collaborates with the Transfer Center for patient placement and throughput, responds to emergencies and codes, and activates the Hospital Emergency Incident Command, when necessary, potentially serving as the Incident Commander
Responsibilities:
1.Understands the business, financials industry trends, patient needs, and organizational strategy.
2.Provides support and assistance to nursing staff to ensure adherence to patient care protocols and quality standards.
3. Assist in monitoring the department budget and helps maintain expenditure controls.
4. Promotes and maintains quality care by supporting nursing staff in the delivery of care during assigned shifts.
5. Visits patient care units to assess patient conditions, evaluates staffing needs and provides support to caregivers.
6. Communicates with the appropriate Nursing Management staff member [VP of Patient Services, Directors of Nursing and Nurse Managers] about any circumstances or situations which has or may have serious impact to patients, staff or hospital.
7. Assist in decision-making processes and notifies the Administrator on call when necessary.
8. Collaborates with nursing and hospital staff to ensure the operational aspects of patient care units are maintained effectively.
9. Supports the nursing philosophy and objectives of the hospital by participating in educational efforts and adhering to policies and procedures.
10. Other duties as assigned.
Other information:
Technical Expertise
1. Experience in clinical pediatrics is required.
2. Experience working with all levels within an organization is required.
3. Experience in healthcare is preferred.
4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
1. Education: Graduate from an accredited School of Nursing; Bachelor of Science in Nursing (BSN) is required.
2. Licensure: Currently licensed to practice nursing as a Registered Nurse in the State of Ohio is required.
3. Certification: Current Health Care Provider BLS is required; PALS, NRP, ACLS or TNCC is preferred.
4. Years of relevant experience: Minimum 3 years of nursing experience required.
5. Years of supervisory experience: Previous Charge Nurse, Clinical Coordinator, or other leadership experience is preferred.
Full Time
FTE: 0.900000
Status: Onsite
$52k-69k yearly est. 8d ago
Nurse Practitioner: Burn Center
Akron Children's Hospital 4.8
North Canton, OH job
Physician Assistant With the supervision of a Physician, (as per O.R.C. 4730) the PA-C provides medical care, diagnostic and therapeutic interventions to patients with complex, acute, and chronic health conditions. This medical care may be in a variety of clinical settings. Assesses health status by obtaining relevant health and medical history. Performs a physical exam based upon the age and patient history as per the Supervisory Agreement in place with OSMB. Must be able to work with autonomy within Ohio law under direction of supervising physician. Identifies significant health and medical risk factors. Orders, interprets and evaluates laboratory test and other diagnostic studies to assess patient's clinical problems and health care needs. Develops a diagnosis by analyzing and synthesizing collected data. Develops a treatment plan along with the patient and significant others as directed and reviewed by physician. Performs diagnostic or therapeutic interventions consistent with certification, law and Akron Children's Hospital privileges. May prescribe and monitor medications as allowed by prescriptive authority through Ohio Board of Medicine and hospital policy. Develops patient education plan. Collaborates with nursing, medical and other healthcare team members regularly to ensure quality patient care. May serve as clinical preceptor for PA students. Other duties as assigned.
Outpatient
Practice emphasizes health promotion, disease prevention and the diagnosis and treatment of acute and chronic health problems. Participates in quality monitoring through the review of records and treatment plans for patient outcomes on a bi-annual basis to assure quality care and per ORC requirements. This review is completed via the Focused Professional Performance Evaluation (FPPE) and Ongoing Professional Performance Evaluation (OPPE) for Advanced Practice Providers as part of Joint Commission requirements.
Responsibilities:
Inpatient
Provides medical care to patients with complex acute, critical, and chronic health conditions, including the delivery of acute care services. Practice with a variety of specialty-based populations including neonatal, pediatric, and adult. Practices in any setting in which patients require complex monitoring and therapies, high intensity medical intervention, or continuous vigilance within the range of high-acuity care. Participates in quality monitoring through the review of records and treatment plans for patient outcomes on a bi-annual basis to assure quality care and per ORC requirements. This review is completed via the Focused Professional Performance Evaluation (FPPE) and Ongoing Professional Performance Evaluation (OPPE) for Advanced Practice Providers as part of Joint Commission requirements.
Outpatient
Practice emphasizes health promotion, disease prevention and the diagnosis and treatment of acute and chronic health problems. Participates in quality monitoring through the review of records and treatment plans for patient outcomes on a bi-annual basis to assure quality care and per ORC requirements. This review is completed via the Focused Professional Performance Evaluation (FPPE) and Ongoing Professional Performance Evaluation (OPPE) for Advanced Practice Providers as part of Joint Commission requirements.
• Identifies patient/family needs for discharge (including patient/family) education needs, equipment needs, further home care needs, transportation needs or referrals required.
• Writes prescriptions for patients within scope of practice.
• Communicates appropriately with the primary care physician.
• Selects and orders appropriate tests. (under guidance of physician)
• Writes orders in patient chart, cosigned by a physician as needed.
• Participates in emergency treatment and triages appropriately.
• Maintains confidentiality of all department and patient matters.
• Communicates with families providing written materials and videos when appropriate.
• Competently assists/performs treatments/procedures for patients on their service.
• Competently administers medications.
POSITION SPECIFIC COMPETENCIES/INDICATORS
Behavioral Indicators
• Evaluates care daily when making rounds.
• Documents assessment, plan, care provided, teaching and discharge planning.
• Completes Bureau of Worker=s Compensation forms
• Monitors and intervenes to promote patient safety, notifies supervisor and documents events appropriately.
• Offers expertise to staff and residents, providing reference materials when appropriate.
• Participates in on-going education for nurses and physicians through presentations and in-services.
• Assists with development of educational materials
• Modifies practice utilizing current research.
• Maintain membership in American Burn Association.
• Assists in writing/revising policies and procedures for Burn Center.
Other information:
Master's Degree in Physician Assistant Studies Preferred. Graduate of an accredited Physician Assistant Program. Licensed as a Physician Assistant in the State of Ohio, Current NCCPA (National Commission on the Certification of Physician Assistant) certification. Must have Supervision Agreement filed, current certificate to practice and certificate to prescribe (or eligible) by Ohio Board of Medicine. Must obtain credentialing as an active member of medical staff and appropriate medical staff privileges. Current Health Care Provider BLS training is required. Individuals hired without an MS Degree and those hired without a certificate to prescribe (or CTP eligible) must actively pursue and obtain a MS degree/certificate to prescribe. Excellent critical thinking, self-motivation and interpersonal communication skills essential.rg
Full Time
FTE: 1.000000
Status: Onsite
$90k-106k yearly est. 8d ago
Manager Ancillary Application Solutions
Akron Children's Hospital 4.8
Medina, OH job
Full Time
40 Hours/Week
Monday - Friday, 8:00am - 5:00pm
Onsite
The Manager, Ancillary Application Solutions is a leadership position responsible for the planning, implementation, optimization, and overall management of ancillary clinical applications within the organization. This includes management of hundreds of clinical software applications used in critical areas such as Radiology, Cardiology, Neurology, Pulmonary and Lab. The position demands a blend of technical expertise, healthcare domain knowledge and leadership skills. Building productive relationships with software vendors and monitoring vendor performance are key elements of this role.
This role ensures that software application solutions and supporting infrastructure align with the organization's strategic goals, enhance operational effectiveness, and deliver exceptional end-user experiences. The manager will build relationships with executive and clinical leaders and lead a team of application analysts to collaborate with stakeholders and leaders including physicians and nurses. The Manager, Ancillary Applications will serve as the primary point of contact for all matters concerning ancillary applications. This role does not include oversight of EMR applications but will work closely with EMR Management.
Responsibilities:
Strategic Leadership and Planning: Develop and execute a strategic vision for ancillary application solutions in partnership with executive leadership and key stakeholders. Assess current application landscape, identify gaps, and create actionable roadmaps for enhancements and transition to cloud.
Project Management: As needed, serve as Project Manager for the full project lifecycle of ancillary application initiatives, from requirements gathering and vendor selection to deployment and post-implementation review. Ensure projects are completed on time, within scope, and on budget.
Team Leadership and Development: Recruit, train, motivate, and evaluate a high-performing team of analysts. Foster a culture of continuous improvement, innovation, and professional growth.
Stakeholder Engagement: Serve as the primary liaison between IT, business operations, clinical teams, and external vendors. Facilitate transparent communication, manage expectations, and drive consensus on solution priorities.
Solution Design and Integration: Guide the selection, implementation and integration of ancillary applications to ensure seamless interoperability with core business and clinical platforms.
Operational Support and Optimization: Establish robust support processes for application maintenance, troubleshooting, and user training. Continually assess performance metrics and drive initiatives to maximize application efficiency and effectiveness.
Vendor Management: Oversee relationships with third-party software vendors and service providers. Negotiate contracts, monitor service levels, and ensure compliance with organizational goals and regulatory standards.
Risk Management and Compliance: Ensure all ancillary applications adhere to internal policies, industry regulations, and data security best practices. Proactively address potential risks and foster a secure operating environment.
Budgeting and Resource Allocation: Develop and manage annual budgets for ancillary applications, including staffing, licensing, and infrastructure costs. Optimize resource allocation to achieve maximum value
Other information:
Technical Expertise
Deep understanding of managing the full lifecycle of ancillary applications, systems integration, data security, and emerging trends in ancillary technologies.
General understanding of server environments, cloud hosting and networking to facilitate cross functional trouble shooting.
Familiarity with major clinical vendor software platforms
Understanding of clinical processes and workflow along with ability to translate technical concepts into solutions with clinical value.
Familiarity with project management tools and methodology.
Education and Experience
Education: Bachelor's degree required. Bachelor's degree in Nursing and licensed RN preferred.
Experience: Minimum 5 years implementing and supporting applications and technology solutions, with at least 3 years in a lead or managerial role. Experience with ancillary clinical applications is strongly preferred.
Full Time
FTE: 1.000000
$97k-115k yearly est. 8d ago
Staff Nurse Resource Pool II: Critical Care
Akron Children's Hospital 4.8
Akron, OH job
Part-Time, 24 hours/week
7pm-7:30am
Onsite
Critical Care floating
The Staff Nurse Resource Pool II provides nursing care requiring specialized knowledge judgment and skill derived from the principles of biological, physical, behavioral, social and nursing sciences. The Staff Nurse Resource Pool II will be expected to provide clinical nursing care on multiple units/locations based on the needs of the units.
Responsibilities:
1. Assesses, plans, implements, evaluates, and directs nursing care with a focus on family centered care for individuals or groups of patients within the assigned scope of practice.
2. Demonstrates the knowledge and skills necessary to provide care for the physical, psychosocial, educational, and safety needs of the patients served regardless of age and developmental status is required.
3. Performs leadership and professional duties.
4. Performs patient-centered care duties.
5. Performs quality improvement and safety duties.
6. Participates in the development education for staff members for clinically related issues. May be responsible for precepting new employees and act as a mentor to the clinical staff.
7. Performs evidence-based practice duties.
8. Supports the provider staff and actively promotes collaboration for efficient operation and quality care, and legendary customer service for pediatric patients using a team approach.
9. Performs systems-based practice duties.
10. Performs informatics and technology duties.
11. Staff may be temporarily assigned to an area throughout the Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill.
Other duties as required
Other information:
Technical Expertise
1. Demonstrated ability to provide leadership, guidance, and motivation to other staff members with emphasis on working as a collaborative team to provide quality service to patients and their families.
2. Strong communication skills, both verbal and written are required.
3. Excellent customer service and interpersonal communication skills are required.
4. Strong organizational skills are required.
5. Ability to work well under pressure to prioritize and complete required tasks and responsibilities in a timely and accurate manner.
6. Experience working with various levels within an organization is required.
7. Experience in healthcare is preferred.
8. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
9. Experience working an electronic medical record system (i.e. EPIC) or similar software is preferred.
Education and Experience
1. Education: Bachelor of Science in Nursing (BSN) is required or must be obtained within 5 years from date of hire.
2. Current certification in Basic Life Support training from the American Heart Association is required. Additional certifications may be required based on the assigned department or unit. Additional certifications that must be obtained within one (1) year of hire include ACLS, NRP and PALS.
3. Active licensed as a Registered Nurse (RN) in the state of Ohio is required.
4. Years of relevant experience: Minimum of two (2) years of experience is required.
5. Years of experience supervising: None
Part Time
FTE: 0.600000
Status: Onsite
$24k-42k yearly est. 8d ago
Finance Consultant
Caremore Health Management Services 3.8
Cerritos, CA job
The Finance Consultant, Strategic Finance will support CareMore's financial and strategic objectives by leveraging medical claims and financial data to deepen understanding of patient populations, utilization patterns, and network performance. This role will partner closely with clinical, network, operations, and leadership teams to deliver data-driven insights and recommendations that improve performance, support value-based care initiatives, and lower the total cost of care across CareMore.
How will you make an impact & Requirements
Key Responsibilities
Analyze medical claims data to evaluate utilization patterns, cost drivers, quality performance, and population health trends across attributed member populations
Assess provider and network performance, including variation in utilization, cost, and outcomes, to support network strategy and provider engagement efforts
Support value-based care and risk-based arrangements by analyzing financial performance against benchmarks, targets, and capitation assumptions
Perform financial analysis, which includes ROI assessments, cost-benefit analysis, and variance analysis to enhance strategic decision-making
Develop financial models and reports to support strategic initiatives, including network optimization, care management programs, and contract performance
Partner with clinical, care management, network, and operations teams to identify, size, and track opportunities to improve performance and reduce avoidable utilization
Translate complex analytical findings into clear, actionable insights for senior leadership and provider-facing teams
Qualifications
Bachelor's degree in Finance, Economics, Healthcare Administration, Analytics, Statistics, or a related field
2-4 years of experience in healthcare analytics, financial analysis, consulting, or a related role, preferably in an IPA, health plan, MSO, or provider organization
2+ years of experience processing information and distilling it down to concrete business recommendations with supporting rationale
Strong experience working with medical claims data and understanding drivers of utilization, cost, and quality in value-based care models
Advanced proficiency in Excel; general understanding of SQL required; experience with data visualization tools (e.g., Tableau, Power BI) preferred
Solid understanding of risk-based contracting, capitation, and total cost of care concepts
Ability to synthesize complex data into strategic insights and practical recommendations
Strong communication skills and comfort presenting to cross-functional stakeholders, including clinical and provider audiences
Highly organized, self-directed, and able to manage multiple priorities in a fast-paced, collaborative environment
**This position is bonus eligible based on individual and company performance**
Compensation:
$89,641.00
to
$134,462.00
$89.6k-134.5k yearly Auto-Apply 5d ago
Police Officer
Akron Children's Hospital 4.8
North Canton, OH job
$5,000 Sign-On Bonus (Taxable) Available
Bonus paid in full with first paycheck
Full-Time, 40 Hours/Week
Variable Schedule /Onsite
Patrols assigned areas of hospital campus to maintain an orderly and safe environment for patients, visitors, and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values, and customer service standards of Children's Hospital Medical Center of Akron (CHMCA).
Responsibilities:
1. Actively patrol assigned area of jurisdiction on foot or in a vehicle, checking buildings and surrounding areas for criminal activity or unsafe conditions.
2. Working independently with minimal supervision, respond to all assigned calls for police services, including, but not limited to; violent persons, hazardous situations, medical and mental health emergencies, and non-criminal assistance to the campus community.
3. Knowledge and adherence of department policies, procedures, as well as City, State, and Federal law.
4. Observe traffic hazards and conditions, and recommend corrective actions, investigate traffic accidents, enforce traffic laws and parking violations, assist motorists with disabled vehicles, and direct traffic.
5. Ability to effectively communicate and use police radio, computer, email, and telephone.
6.Interact with diverse populations with respect and dignity of cultural norms and practices.
7.Make arrests for violations of laws or ordinances, prepare and file necessary court documents, testify in court, transport prisoners.
8.Interview complainants, victims, witnesses, and suspects, analyze report information to enhance enforcement, investigative or safety efforts and prepare written reports in the record management system.
9.Participate in ongoing training and professional development to maintain certifications, enhance skills, and uphold best practices in law enforcement.
10. Engage in community policing initiatives, fostering positive relationships with patients, visitors, and staff, and collaborate to resolve safety concerns and enhance community trust.
11. Perform any other assigned duties/tasks related to the needs of the department, meet and maintain any performance standards established for the position.
Other information:
Technical Expertise
1. Experience containing and control crowds in order to preserve peace, providing a safe environment during large events.
2. Experience with record management systems to document incident reports in a complete, concise, and proper manner.
3. Experience making arrests and/or transport arrestees when appropriate.
4. Experience providing appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff.
Education and Experience
1. Must be 21 years of age or older at time of hire.
2. High School Diploma or equivalent.
3. Associate degree in a related field preferred.
4. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites.
5. Possess a current OPOTA Basic Police Academy certification.
6. Required to achieve and maintain department's qualifying firearms standards for duration of employment.
7. Successfully complete a thorough background investigation.
8. Demonstrate psychological fitness commensurate with the role of a police officer, evaluated by a psychologist designated by the Department of Public Safety Director and Chief.
Full Time
FTE: 1.000000
Status: Onsite
$54k-63k yearly est. 8d ago
Network Relations Consultant
Caremore Health Management Services 3.8
Cerritos, CA job
The Network Relations Consult position is responsible for the performance of network PCPs. Performance metrics for this position include Stars, AWVs, PAHAF received and model of care compliance.
How will you make an impact & Requirements
Network Management Consultant: will own individual performance engagement and on-the-ground relationship development for new and existing MDs.
Develops and maintains positive provider relationships with provider community by regular on-site visits, communicating administrative and programmatic changes, and facilitating, education and the resolution of provider issues.
Serving as a knowledge and resource expert regarding provider issues impacting provider satisfaction, researches and resolves complex provider issues and appeals for prompt resolution.
May be responsible for coordinating non-negotiated contracts for new and existing providers as needed.
Researches, analyzes and recommends resolution for contract dispute, non-routine claim issues, billing questions and other practices.
May participation in Joint Operation Committees (JOC) of larger provider groups.
Coordinates communication process on such issues as administrative and medical policy, reimbursement and provider utilization patterns.
Conducts seminars to support the understanding of managed care policies and procedures.
Identifies network access and deficiencies and develops recruitment and contracting strategies.
Coordinates and conducts provider training including developing and distributing provider relations materials.
Responsible for providing quality, accessible and comprehensive service to the company's provider community.
Provide assistance regarding education, contract questions and non-routine claim issues.
Coordinates communications process on such issues as administrative and medical policy, reimbursement and provider utilization patterns.
Coordinates prompt claims resolution through direct contact with providers, claims, pricing and medical management department.
Identifies and reports on provider utilization patterns which have a direct impact on the quality of service delivery.
Tracks and conduct provider refresher training.
Researches issues that may impact future provider negotiations or jeopardize network retention.
Requirements:
Requires a Bachelor's degree
Minimum of 3 years of customer service experience including 2 years experience as a Network Management Rep; or any combination of education and experience, which would provide an equivalent background.
Travels to worksite and other locations as necessary.
Quality and AWV
•Consistent PCP visits focused on:
•PAHAF completion, STARS gaps closed, AWV
•HCC Re-capture rate,
•PCP referrals
Issue Resolution
Issue identification & resolution:
•Claims
•Referrals and authorizations
•G&A
Patient access
Provider Education
•Model of Care
•Portal usage/training Referrals and authorizations
•New PCP on-boarding
**The posted compensation range represents the national market average. Compensation for roles located in premium or high-cost geographic markets may fall above this range. This position is bonus eligible based on individual and company performance.**
Compensation:
$74,084.00
to
$111,125.00
$74.1k-111.1k yearly Auto-Apply 3d ago
Medical Assistant II
Caremore Health Management Services 3.8
Downey, CA job
Responsible for assisting clinicians in the examination and treatment of patients under the direction of the physician.
How will you make an impact & Requirements
Medical Assistant II
* must have adult primary care experience*
With nearly 30 years of experience in providing advanced primary care, CareMore APC delivers exceptional patient experiences. Compassionate clinicians take the time to understand each patient's unique health needs while also removing barriers to access. Patients trust us to receive the right personalized care where and when they need it - in our care centers, at home or virtually - to improve their health outcomes and quality of life.
Primary duties may include, but are not limited to:
Provides front and/or back-office support.
Greets patients in a friendly, service-oriented manner in compliance with Care Center (CCC) or Medical Group Practice protocols and workflows.
Oversees patient check in by ensuring medical records/charts have been pulled, patient data is current, appropriate paperwork is in order, and charts are reviewed/prepared.
Interviews patient, measures vital signs and records reason for visit.
Explains procedures, performs treatments, and administers prescribed medication.
Oversees patient check out by scheduling follow up appointments, collecting co-payment if applicable, ensuring paperwork is complete.
Schedules and confirms patient appointments.
Reconciles co-payments at the end of each day.
Requirements:
Requires H.S. diploma or equivalent
Minimum of 2 years of related experience; or any combination of education and experience, which would provide an equivalent background.
Medical Assistant certification from an accredited school of training required.
Bi-lingual (English/Spanish) may be required.
Satisfactory completion of a Tuberculosis test is a requirement for this position.
Phlebotomy background strongly preferred.
**The posted compensation range represents the national market average. Compensation for roles located in premium or high-cost geographic markets may fall above this range. This position is bonus eligible based on individual and company performance.**
Compensation:
$26.00
to
$39.00
$26 hourly Auto-Apply 6d ago
Mental Health Therapist I - Inpatient Behavioral Health Unit
Akron Children's Hospital 4.8
Akron, OH job
Sign-On Bonus [taxed] Available Bonus Paid in Full with First Paycheck $10,000 Dependent (LPC, LSW, MFT) $15,000 Independent (LPCC, LISW, IMFT) Part-Time: 24 Hours Per Week 1st Shift: 9am - 5:30pm Alternating Mon-Tues-Wed and Sun-Mon-Tues
Summary:
The Mental Health Therapist I apply graduate-level counseling skills/social work under the direct supervision of an independently licensed staff member as stipulated by the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. The duties performed include the psychosocial assessment of individuals, adolescents, families, and groups and the provision of graduate-level clinical social work/counseling interventions as appropriate to client needs in the context of the department. This position will complete the 3,000 hours of supervised clinical work required by the state licensure board to obtain the clinical endorsement required to practice independently.
Responsibilities:
Conducts initial comprehensive patient and family psychosocial assessment, and triages care accordingly.
Communicates with staff regarding assessment, treatment/interventions and interdisciplinary care plan through documentation and meetings such as patient rounds.
Demonstrates the knowledge and skills necessary to provide competent care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age.
Provides case management for assigned patients that involves consultation and collaboration with hospital and community professionals and programs in order to provide the most appropriate and comprehensive care.
Consistent use of evidence-based trauma and risk assessment tools and application of crisis intervention skills when indicated, and determine formally the need for a referral to the Emergency Department or more suitable community agency.
Ethical and timely completion of documentation as expected in the context of the department.
Other duties as required.
Outpatient Add On:
Complete Cognitive Behavioral Therapy (CBT) interventions in addition to other clinical evidence-based treatment modalities to assist patient and families in the completion of their individualized service plans.
PHP/IOP Add On:
Use of CBT and DBT (Dialectical Based Therapy) intervention through individual, group, and family therapy, to support client in achieving therapeutic goals.
PIRC Add On:
Works in a fast-paced environment conducting risk assessments and using crisis intervention skills as needed.
Triage and assess intake calls received from families and community referral sources. Conducts preliminary diagnostic assessment over telephone to assess the need for services for children and adolescents seeking psychiatric and psychological services.
Conducts comprehensive risk assessment either face to face in the ED or through telehealth to maximize continuity of care with the family.
Engages in consultation and collaboration with hospital and community professionals and programs in order to develop and communicate a crisis treatment plan for patients and families and provides recommendations for follow-up.
Substance Use Add On:
Use of Cognitive Behavioral Therapy intervention as well as other evidence-based practices, such as Motivational Interviewing.
Involve family in therapy sessions and provide behavior modification techniques as clinically indicated.
Other information:
Technical Expertise
1. Experience working with electronic medical record software, such as EPIC, is preferred.
2. Proficiency in Microsoft Office [Outlook, Excel, Word] or similar software is required.
3. Experience providing clinical services through telehealth is preferred.
Education and Experience
1. Education: Master's Degree in Social Work or Clinical Mental/Behavioral Health Counseling is required.
2. Certification: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (MFT) required.
3. Years of relevant experience: Minimum 1-2 years of relevant experience in preferred.
4. Years of supervisory experience: None.
Part Time
FTE: 0.600000
Status: Onsite
$48k-56k yearly est. 8d ago
Director Rehabilitative Services
Akron Children's Hospital 4.8
Medina, OH job
Full-time, 40 Hours/week Days Onsite Akron, OH
The Director Rehabilitative Services provides administrative representation and general direction for the Rehabilitative Services Division.
Responsibilities:
1. Adds value as a key member of management; understands the business, financials, industry, customers and strategy.
2. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations.
3. Prepares, manages, and adheres to department budget to maintain expenditure controls.
4. Oversees the operations of the Occupational therapy, Physical Therapy and Speech and Hearing Departments.
5. Assumes fiscal responsibility, including developing and maintaining annual capital and operating budgets to assure a fiscally productive division.
6. Closely monitors trends within the professions and trends in health care service delivery.
7. Develops and implements services/programs in response to hospital and community needs.
8. Pursues and negotiates contracts for services within the community.
9. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age.
10. Other duties as required.
Other information:
Technical Expertise
Experience in Audiology, Occupational Therapy, Physical Therapy, or Speech Pathology clinical settings is required.
Experience in a pediatric hospital setting is preferred.
Experience in management and fiscal operations is required.
Experience in Lean Six Sigma programming is preferred.
Experience working with all levels within an organization is required.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. EPIC or EMR software is required.
Education and Experience
Education: MBA or MHA is required. Master's Degree in clinical field (OT, PT, ST) is preferred.
Certification: Active State licensure in one of the following: Audiology, Occupational Therapy, Physical Therapy, or Speech/Language Pathology Preferred.
Minimum years of relevant clinical oversight: 7 years required.
Minimum years of leadership experience: 5 years required.
Full Time
FTE: 1.000000
Status: Onsite
$81k-111k yearly est. 8d ago
Patient Authorizations & Referral Specialist
Caremore Health Management Services 3.8
Cerritos, CA job
Works as a non-clinical associate for the acute inpatient medical and behavioral team of the utilization management department.
How will you make an impact & Requirements
Responsible for providing support to clinical team to facilitate the administrative components of clinical referrals for case management or disease management services to include home health, nutritional counseling, etc.
Primary duties may include, but are not limited to:
Initiates and manages clinical referrals for participants registered in a disease management or health program.
Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources.
Reviews referrals for completeness and follows up for additional information.
Assigns referrals to staff.
Verifies insurance coverage and obtains authorizations from insurance plans.
Maintains database of insurance companies for verification of coverage, accepted plans, and requirements for patient eligibility.
Contacts physician offices to obtain demographic information or related data.
Enters referrals and documents communications in system.
Requirements:
Requires a HS diploma and a minimum of 1 year of experience in a healthcare environment; or any combination of education and experience which would provide an equivalent background.
Travels to worksite and other locations as necessary.
**This position is bonus eligible based on individual and company performance**
Compensation:
$17.10
to
$29.70
$17.1 hourly Auto-Apply 3d ago
Registered Dietitian Sales Representative- LA County and SFV
Shield Healthcare 4.4
Shield Healthcare job in Santa Fe Springs, CA
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.
Shield HealthCare is looking for a Registered Dietitian Sales Representative, who will play a vital role in providing a great patient and customer experience that will result in the continued growth of our Enteral Nutrition Support Program in the Los Angeles County/San Fernando Valley area.
JOB RESPONSIBILITIES:
As part of the sales team, promote the enteral feeding program and maximize enteral sales in an assigned territory (including hospitals and outpatient doctor offices).
As a subject matter expert, provide recommendations, develop, test and implement nutrition education tools to be used in the field
Work with Sales and Marketing teams to increase Enteral business
Conduct enteral feeding pump education.
Review clinical documentation to determine if patients qualify for Medicare coverage.
Work on outreach efforts to increase community knowledge of the SHC Enteral program
Participate in community events and health fairs
QUALIFICATIONS:
Current Registered Dietitian licensure
Minimum 2 years' experience as a Registered Dietitian
Excellent communication and interpersonal skills
Ability to travel within your assigned territory, and to company meetings.
Valid Drivers License
Ability to sell a service and promote a product line
Experience with enteral patients, pediatric enteral experience preferred
Bilingual English/Spanish preferred
SALARY & BENEFITS:
Base pay plus of $62-90k plus monthly commission and car allowance
Medical, Dental and Vision (Eligible first day of employment)
Flexible Spending Account
Life & Disability Insurance
401(k) with Company Match
Vacation and Sick Days
Paid Holidays
Education Assistance
Employee Referral Program
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.