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Billing System jobs near me - 194 jobs

  • CCaaS (NICE & IVR) Techno-Functional Lead

    Revel It 4.3company rating

    Remote job

    *This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate* Role: CCaaS Techno-Functional Lead (NICE & IVR) Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support. Key Details: Project Background: Implemented IVR (Omelia) in 2023. The environment is continuously evolving with regular enhancements and optimizations. Role Focus: Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements. Work cross-functionally to support deployment and implementation of new features. Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities. Current Systems: NICE in Contact for contact center operations. IVR: Omelia. Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop. Technical Expectations: Understanding of IVR scripting and ability to support or guide development. Familiarity with NICE platform configuration and integration processes. Contract Details: Length: 12 months, with potential extension through 2027 and possible conversion to hire. Start Date: January 2026. Location: 100% Remote (East Coast hours preferred). Availability: Must be flexible for occasional weekend support for issue resolution. Travel: None required. Interview Process: Two rounds of interviews: Initial interview with Thomas (Hiring Manager). Technical interview with team members.Job Overview: CaaS Techno-Functional Lead Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems. Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management. Monitor system health and performance, identifying and addressing issues proactively. Generate and analyse reports to track performance metrics and recommend improvements. Design, develop, and maintain IVR scripts to optimize customer interactions. Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services. Continuously improve IVR flows based on customer feedback, performance analysis, and business needs. Ensure proper integration of IVR with back-end systems (e.g., CRM, databases). Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives. Provide technical support and training to internal teams on system functionality and optimization. Stay updated on industry trends and new technologies to improve the customer experience and operational processes. Project Management experience will be an add on. Requirements: 5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration. Strong understanding of call centre operations, customer interaction technologies, and telephony systems. Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco). Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important) Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment. Certification in NICE products or IVR technologies is a plus. Good to have experience with cloud-based customer engagement platforms. Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies. Responsibilities: We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.
    $99k-129k yearly est. 4d ago
  • Patient Account Representative (Remote Claims & Revenue Cycle)

    Randstad USA 4.6company rating

    Remote job

    Compensation: $25.00/hour Schedule: Full-Time, Monday - Friday, 9:30 AM - 6:30 PM We are seeking a highly specialized and detail-oriented Patient Account Representative to manage the full cycle of medical disability benefits, claims processing, and patient account collections. This role is essential for ensuring maximum reimbursement and financial security for our members and patients. The coordinator will interpret complex state/federal regulations, audit medical documentation, and perform collections while maintaining the highest level of professional communication. Key Responsibilities This position requires extensive interaction with medical records, billing systems, and external payers: Claims Processing & Auditing: Receives, reviews, and controls requests for medical information, visit records, and notes. Audits, abstracts, and summarizes pertinent data from patient medical records to process insurance claims and reports in compliance with state/federal regulations. Financial & Collections Management: Collects monies owing from third-party payers, employers, and patients/guarantors. Contacts debtors by phone/correspondence to arrange payments, abiding strictly by all state and federal collection laws and regulations. Documentation & Adjustment: Prepares and audits visit records using various fee schedules, CPT-4, and ICD-9-CM coding conventions. Generates and records appropriate adjustments, researching all available sources to determine their validity. System Maintenance: Documents all collection action taken on individual accounts in the computer system, including promised payments and insurance filing dates. Performs skip tracing and demographic updates as needed. Coordination & Communication: Acts as a representative to communicate and correspond effectively with insurance carriers, doctors, members, and outside providers to ensure proper and adequate exchange of data and maximization of payments. Required Qualifications Experience: Minimum one (1) year of collections or medical insurance claims processing experience. Related Experience: We are highly interested in candidates with prior experience working within large, complex health plan organizations. Core Skills: Demonstrated ability to perform diversified clerical functions, basic accounting procedures, and highly effective communication (written and verbal). Must have a strong ability to work independently without direct supervision in a fast-paced environment. Technical Proficiency: Proficiency in Microsoft Excel and Outlook. EPIC (HealthConnect) experience is REQUIRED for a quick start. Preferred Qualifications Two (2) or more years of collections experience in the healthcare field. Knowledge of medical terminology, CPT-4, and ICD-9-CM coding. Knowledge of mainframe collections applications and 10-key by touch. Top Three Daily Duties Supporting schedule maintenance and changes for medical providers. Processing insurance claims and reports for compensation. Collecting monies owing and performing follow-up with insurance companies/agencies.
    $25 hourly 1d ago
  • Health Plan Operations Manager

    Cartwheel

    Remote job

    Join Cartwheel to help tackle the student mental health crisis! Cartwheel is an early-stage company building a new kind of mental health program for kids that puts schools at the center. We see our role as supporting school staff who see kids every single day. Instead of going around them, we collaborate with them. This means: Earlier intervention Higher student and family engagement in care Better coordination among the trusted adults in a student's life Kids shouldn't just aspire to get out of bed and drag themselves to class. They should be able to experience joy. They deserve to envision and build a life they're excited to live. If you join Cartwheel, you'll help make this vision a reality for millions of students across the country. We're backed by top investors including A Street Ventures, Menlo Ventures, Reach Capital, General Catalyst, BoxGroup, and Able Partners, and we're looking for mission-driven teammates to join our team. ABOUT THE ROLE Cartwheel is rapidly growing in scale and complexity. Our Health Plan Operations Team is responsible for both the strategy and operationalization of how Cartwheel contracts and partners with payers. Cartwheel works with Medicaid, Managed Medicaid, and Commercial payers in 15 states. We expect this footprint to double over the next two years adding more states and payers. This role will lead strategic, growth, and process improvement projects across payer contracting, payer enrollment, and revenue cycle management operations. As Cartwheel's Health Plan Operations Manager, you'll provide strategic support to both the Director of Health Plan Operations and Sr. Manager of Revenue Cycle to expand and optimize how Cartwheel generates medical revenue. Role type: Full-time Role reports to: Director of Health Plan Operations Start date: Fall/Winter 2025 Location: Remote WHAT YOU'LL DO Partner with the Director of Health Plan Operations around Cartwheel's group contracting strategy and execution as we expand into new states and markets Lead Cartwheel's delegated credentialing efforts to expedite provider enrollment with key payers-manage existing relationships, implement new contracts, and explore opportunities to expand delegation Build operational infrastructure around psychiatrist and nurse practitioner licensing and collaborations as well as multi-state practice strategy Partner cross-functionally to drive strategic projects for Health Plan Operations and Revenue Cycle. You will be working most closely with the People and Operations teams but will also engage with IT, Clinical, R&D, and others as well. This includes creating important analyses to inform key decisions, implementing new projects and tools, and analyzing and improving existing workflows and processes YOU ARE LIKELY TO BE A GOOD FIT IF You have management experience in a behavioral health, telehealth, or related field in the payer operations, payer contracting, and revenue cycle You have group contracting, delegated credentialing, payer enrollment, health plan strategy, and revenue cycle strategy experience in relevant environments (multi-state, behavioral health, telehealth) You are a highly analytical thinker and enjoy working in a culture that values structured logical reasoning (you're equally at home in a google sheet, payer contract, Looker dashboard, billing system, etc.) Have experience building out payer operations and revenue cycle infrastructure within a growing organization You are highly accountable (e.g., you define clear outcomes, set deadlines, escalate risks, deliver) You embody our values: Human, Humble, Accountable, Innovative, Resilient BONUS POINTS FOR Looker, Salesforce, and Apero knowledge and experience Experience working directly with or for Medicaid and commercial payers Knowledge of behavioral health/healthcare regulations for billing, contracting, licensure, and compliance Multi-state behavioral health/healthcare experience and/or digital health experience COMPENSATION AND BENEFITS Mission-oriented and inclusive colleagues who will go to bat for you Competitive compensation between $95,000 - $115,000 Generous PPO medical, vision, and dental coverage Generous paid time off, including company closure from Christmas-New Years (12/25-1/1) 401(k) with 2% employer match Annual educational stipend In-person retreats Macbook Cartwheel is proud to be an equal opportunity employer. We embrace diverse backgrounds and perspectives and an inclusive work environment. We're committed to equal employment opportunity regardless of race, color, religion, ancestry, national origin, gender, sexual orientation, disability status, or veteran status. We participate in E-Verify. Please be prepared to provide acceptable documentation to verify your identity and work authorizat ion
    $95k-115k yearly Auto-Apply 42d ago
  • IT Sales Representative

    ATIA

    Remote job

    ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: * Enterprise Resource Planning (ERP), * Customer Relationship Management System (CRM), * Learning Management System (LMS), * Document MAnagement System (DMS), * Service Desk Plus (SDP), * Service Management Systems (SMS), * Business Continuity Management Systems (BCMS), * Information Security Management Systems (ISMS), * Provisioning systems, Billing systems, Business Support Systems, Operating Support Systems, Decision Support Systems, etc. Job Description Required work activities: * Creating of strategy for the sales of information systems and applications of ATIA Ltd, * Creating of strategy for the marketing of information systems and applications of ATIA Ltd, * The discovery of new potential customers, * Creating of new offers for the existing or for new customers, * Constant communication with the management of ATIA Ltd company. Advantages of work: * Permanent salary + bonuses for new projects (Up to 20,000$ per project), * Work from home, * Frequent trips, * Continuous education with professional accredited certificates, * Rapid advancement through the company. Qualifications * Minimum 5 years of working experience, * Minimum 2 year of working experience in sales activities, * Good knowledge of information systems including: ERP, CRM, LMS, DMS, SDP, etc. * Previous work in ICT industry is an advantage, * BSc or MSc diploma from ICT is an advantage. Additional Information All your information will be kept confidential according to EEO guidelines.
    $61k-120k yearly est. 60d+ ago
  • Billing Quality Assurance Analyst - Remote

    Reliable Respiratory 3.9company rating

    Remote job

    Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality service for patients needing respiratory, diabetes, urology, and maternity support. Equipment provided includes CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. The Billing Quality Assurance Analyst is responsible for supporting the Billing Department and ensures products and services meet established standards by conducting tests, analysis and quality control of all billing duties performed. Duties and Responsibilities Responsible for conducting detailed audits of customer calls, payments, denials, and billing systems to ensure accuracy and adherence to SOPs Reviews patient records, billing codes and payment data to identify coding or submissions errors Identifies patterns and recurring errors from audit results to pinpoint areas for improvement Develops and implements audit plans and quality criteria to evaluate processes and procedures Prepare detailed reports on quality metrics and performance trends Ensures all billing practices adhere to relevant healthcare regulations (HIPAA) and industry best practices Stays updated on coding guidelines, payer requirements and regulatory changes to ensure compliance Recommends and drives modifications to operating practices and policies to eliminate quality gaps and improve efficiency Monitors team productivity and operational efficiency targets to ensure KPI's are met Complete ad-hoc project work as directed by your manager Assist in facilitating workload distribution relevant to specific department needs Other tasks and duties as require Basic Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree preferred Required Skills Experience with completing quality control functions associated with billing Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work in the Norwood office, as needed Ability to work independently to investigate and make decisions Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Bilingual in English and Spanish preferred Competencies Computer Skills Interpersonal Skills Product Expertise Communication skills Results Driven Conflict Management Customer Service Organizational skills Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $68k-91k yearly est. Auto-Apply 34d ago
  • Home Base Patient Services Coordinator II (PSC II)

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Remote job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, -Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.5 hourly Auto-Apply 2d ago
  • Remote Data Entry Analyst

    Barbara's Answering Services

    Remote job

    Full Job Description Perform routine assignments as required for an entry-level Business Analysis role. Developing competence by performing structured work assignments, data cleaning, compiling, mining, and reporting. Interested candidates should send their resume to (billing@ barbaras answering service. com) Primary Responsibilities: Manipulate, analyze, and interpret large amounts of data using Access, Excel, SQL, and VBA Automate processes and reports Recognize inefficiencies in processes (operational or technical) Design solutions to address billing issues Pull ad hoc reports from various billing systems Perform data validation to ensure accuracy and quality Data mining for advanced analysis of data presented in reports for management Analyze insurance medical billing denials to identify trends Recommend solutions to decrease bad debt and increase cash for receivables from laboratory tests Assist Billing department in the resolution of billing issues Provide feedback to Senior Management regarding contractual issues impacting Revenue Services Collaborate with other business units and departments on analysis projects Requirements Previous experience in Business / Systems Analysis or Quality Assurance A degree in IT / Computer Science Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Solid experience in writing SQL queries Basic knowledge in generating process documentation Strong written and verbal communication skills including technical writing skills Benefits Free parking Health savings account Health insurance 401(k) Paid time off Vision insurance Opportunities for advancement Life insurance EDUCATION Bachelor Degree (Business with accounting emphasis) Minimum (1) Year experience in high volume technical inside sales environment with proficient excel Job Type: Full-time Pay: $22.00 - $23.00 per hour Experience level: 1 years Schedule: 8 hour shift Experience: Microsoft Excel: 2 years (Required) Data mining: 1 year (Required) Interested candidates should send their resume to (billing@ barbaras answering service. com) Work Location: In person
    $22-23 hourly 60d+ ago
  • Paid Search Media Manager

    Kada Recruiting

    Remote job

    Fully remote position. Come and join this strategic, analytically driven, highly collaborative, supportive team with a culture that emphasizes work\-life balance; his company has been voted one of the ‘Best Places to Work' by AdAge two years in a row (2020 and 2021). They are strategic partners to clients that span multiple verticals including QSR\/Retail, CPG, Healthcare, Auto, Financial, and more; proactively seeking to evolve\/grow their business. Make your mark in a culture of learning and intellectual curiosity that allows for advanced test and learn programs as well as innovative thinking. As a Search Manager you're tasked with understanding our client's business, maintaining advanced knowledge of the search landscape, emerging solutions and can comfortably work directly with clients to articulate strategies that drive business outcomes, communicating regularly with internal account teams and specialists across digital disciplines including programmatic and social media. They are a Search Ads 360 certified agency and have received recognition for search awards. Requirements 6+ years paid search buying experience Bachelor's degree preferred Keep informed of relevant issues affecting the paid search and overall digital landscape Develop advertising messaging that align with client's creative strategies and search best practices Drive account financial & KPI success to meet or exceed goals Advanced Knowledge of search and media landscape tools (Keyword Planner and competitive tools such as SEM Rush, com Score, Kantar, etc.) Functional understanding of other digital advertising channels preferred (e.g., SEO, social media, programmatic, display, video, etc.) Strong communication skills that can be demonstrated in direct client interactions Work with the Reporting & Analytics team to facilitate reporting and analysis Review and reconcile media invoices using the agency billing system Communicate directly with clients on key accounts regarding strategy, performance outcomes and next steps Frequent communication with internal planning teams, specialists across digital disciplines, and representatives from various search vendors (platforms and technologies representatives) Develop search media plans inclusive of strategies, tactics, campaign structures, builds and optimization bid strategies across search engines like Google and Bing Ads Supervise, mentor and train junior team members Other duties may be assigned as is deemed necessary to meet company needs Advanced knowledge of the search landscape and platforms: Google Ads, Google Analytics, Bing Oversee day\-to\-day campaign performance, including monitoring, identifying, and bid management Google Ads and Microsoft Advertising certified Experience using search optimization platforms preferred (e.g., Search Ads 360, Kenshoo) Employee management experience Knowledge and experience with media intelligence tools such as SEM Rush, com Score, and Keyword Planner Benefits Long Term Disability Legal services and identity theft protection 401K Medical, dental and vision coverage Life Insurance Fitness club reimbursement Professional and personal development allowance Generous paid time off and holidays AFLAC and Flex Spending Accounts EOY medical reimbursement Health Advocate healthcare assistance program "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"644554256","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Advertising"},{"field Label":"City","uitype":1,"value":"Philadelphia"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19019"}],"header Name":"Paid Search Media Manager","widget Id":"378139000000072311","is JobBoard":"false","user Id":"378139000000146003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"378139000017138375","FontSize":"15","location":"Philadelphia","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"44j12ae502ad497b14c2b8064c459918954ac"}
    $85k-131k yearly est. 60d+ ago
  • Medical Biller

    Teksystems 4.4company rating

    Remote job

    We are seeking an experienced Medical Biller to join our team. This role focuses on investigating and resolving credit balances on patient accounts, particularly those involving government payers such as Medicare and Medicaid. The ideal candidate will have strong analytical skills, attention to detail, and the ability to work independently. Key Responsibilities: + Investigate and resolve credit balances on patient accounts, with emphasis on government payers. + Review aged transactions to identify root causes of overpayments and determine appropriate resolution paths. + Ensure timely processing of refunds in compliance with CMS 60-day refund rules and other regulatory guidelines. + Collaborate with billing, compliance, and finance teams to validate refund accuracy and prevent recurrence. + Document findings and maintain audit-ready records for all credit balance resolutions. + Monitor and report progress on backlog reduction, highlighting risks and compliance concerns. + Support internal and external audit requests related to credit balances and payer activity. + Stay current on changes in billing regulations, payer policies, and reimbursement methodologies. + Record all collection activities and communications in the billing system per department policies. + Work with billing, coding, and registration teams to resolve account discrepancies and ensure claim accuracy. + Process refunds, adjustments, and write-offs in compliance with organizational policies. + Maintain compliance with HIPAA, CMS, and other regulatory requirements related to patient privacy and billing practices. Additional Skills & Qualifications: + Ability to work independently and manage priorities effectively. + Strong proficiency in Excel and general computer skills. + Knowledge of Accounts Receivable (AR) follow-up processes. + Understanding of billing practices, including CPT codes. + Experience with EPIC or similar billing systems. + Minimum of 5+ years of relevant experience, with the autonomy to manage complex tasks. Job Type & Location This is a Contract position based out of San Diego, CA. Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 26, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $28-28 hourly 2d ago
  • Area Coordinator

    Monmouth University 4.4company rating

    Remote job

    Monmouth University seeks a dedicated Area Coordinator for a full-time, 12-month, live-in position within the Office of Residential Life. This role is accountable for the holistic management of a residential community of approximately 400-600 students, including the direct supervision of 16-20 undergraduate paraprofessionals. A critical component of this role involves participation in the crisis response duty rotation, providing support to the university's entire 2,000 resident community. The Area Coordinator is instrumental in maintaining a safe, inclusive, and positive living-learning environment, fostering student engagement, academic progress, and personal growth. The successful candidate would be expected to: manage and supervise students who live in the residence halls; actively adjudicate student code of conduct cases and manage the crisis protocol for a community of 2,000 residential students. This is a live-in position. Successful candidates will have an exceptional ability to develop and maintain positive and healthy relationships with a diverse range of students from around the globe. Candidates should demonstrate an ongoing commitment to creating a supportive and inclusive social, emotional, and intellectual experience for students. Housing and a limited meal plan is provided for the Area Coordinator as they are required to live on campus. To support on-call responsibilities and integration within the residential community, the AC is provided a private, fully furnished apartment in a residence hall. This includes a full kitchen, utilities, cable, and internet-offered as part of the overall compensation package. This is an in-person on-campus, non-remote position. Duties and Responsibilities: Manage and supervise students who live in the residence halls, apartments, and University Housing. Actively adjudicate student code of conduct cases and serve as judicial hearing officer. Attend and actively participate in annual events such as opening convocation, Founders' Day, staff training, open house, openings/closing operations, Welcome Week, Scholarship Week, and Commencement. Assist in divisional programming as needed. Coordinate and address building maintenance and repairs. Establish and advise a Residence Hall Association and manage it appropriately. Initiate programs to foster community and student development. Manage multiple functions of the Residential Life program over holiday and break periods. Manage the crisis protocol for a community of 2,000 plus residential students in University and University-sponsored housing. Serve as a first-line responder for campus emergencies including mental health crises, student illness, and accidents. This role requires 24-hour on-call availability as part of a professional staff duty rotation. Responsibilities include interpreting university policy and protocol, and making clear, critical decisions under pressure. As a member of the University Student Life professional response team, you may coordinate community response and information delivery during campus facility disruptions. You will also serve as a resource and consultant for all student staff on-call overnight in all residential facilities, including graduate and undergraduate living areas. On-call duty rotates weekly among live-in campus staff members. You must be available to members of the University community on evenings, weekends, and holidays during your scheduled duty. Provide supervision and support for campus wide events such as new student orientation, Spring Fest, Advising Days and Homecoming. Serve on campus-wide committees and represent the Office of Residential Life. Recruit, supervise and train the Resident Assistant and Desk Assistant staff. Establish a presence within the residence halls by being visible to students. Maintain a University-assigned apartment as a permanent residence. Assist with housing operations for the department and be available for the room selection and housing assignment process. Manage and supervise the daily operations of the residence halls, apartments, and University Housing. Actively participate in an auxiliary assignment within the University community, and assist in various areas such as: Student Activities, Fraternity & Sorority Life, Judicial Affairs, the Center for Student Success, Student Engagement, Transitions and Leadership, and contribute to academic programming, assessment endeavors, staff development, and web-based initiatives that enhance the student experience outside of the classroom. Actively participate in the University community and be visible in the student experience during evenings and weekends. Assist with collateral assignment tasks and collaborate with colleagues across the University to advance the division's mission. Manage and supervise programmatic endeavors for students as needed. Responsible for attending and facilitating programs and meetings that occur outside of traditional business hours. Summer program management - Coordinate all summer operations for the assigned living area, including organizing staffing, preparing the building, managing billing, and overseeing check-in and check-out processes. Serve as a liaison to custodial and maintenance services, the Monmouth University Police Department, and other relevant departments. Travel: Must respond to incidents at University-owned housing located one mile from the main campus. Minimum Qualifications: Bachelor's degree. Two years of experience working in Residential Life, Student Life, or a related field at the undergraduate or graduate level, or in a youth residential environment. A valid driver's license in your state of residence and have had no serious violations (Type A) within the past five (5) years and no more than three (3) moving violations (Type B) in the past three (3) years. University Policy found here: Monmouth University Vehicle Use Policy. Must have reliable transportation to drive to local university sites as needed. Must have sound decision-making skills, the ability to work independently, and the ability to manage a crisis intervention protocol on campus. Must be willing to learn various functions of the University computer system, e.g. judicial tracking system, damage billing system, and the Ellucian Colleague interface. A demonstrable commitment to diversity and supporting the University's educational mission and strategic initiatives. Ability to reside on campus. Excellent interpersonal, organizational, and communication skills. Must be able to treat confidential and sensitive information appropriately. Must be able to operate a variety of office equipment. Basic Knowledge of MS Word 2016 and Excel 2016. Preferred Qualifications: Master's degree in student personnel services or related field. One year of experience in supervising programming initiatives within the halls or a communal setting. The candidate possesses knowledge of judicial programs, crisis management, student leadership, and diversity programming. Experience in advising student groups in a college or university environment; experience with RHA or similar organizations. Professional higher-education experience beyond the graduate level. Additional Application Material Required: Monmouth University requires all applications and supporting documents to be submitted via the university's career portal. In addition to the application, candidates should upload the following: Resume or Curriculum Vitae Cover Letter Optional Documents: Professional References Other Document Questions regarding this search should be directed to: Barbara Santos at ******************** or ************ Note to Applicants: Please keep in mind that a job posted as “Open until filled” may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position. Working at Monmouth University perks: 403(b) Retirement Plan (8% employer contribution) Generous Paid Time Off Medical, Dental & Vision Insurance Benefits Tuition Remission for employee upon hire Tuition Remission for spouse or civil-union partner and IRS dependent after one-year of full-time continuous employment Generous Paid Time Off Employer paid Short & Long-Term Disability Employer sponsored Life Insurance Employee Assistance Program (EAP), FSA, Telehealth and more To view a full list of benefits, visit our benefits page at: Employee Benefits Information | Human Resources | Monmouth University Department: Residential Life Work Schedule: Monday - Friday Total Weeks Per Year 52 Hours Per Week: 36.25 Expected Salary: $41,000 - $43,000 Union: N/A Job Posting Close Date Open until filled
    $41k-43k yearly Easy Apply 55d ago
  • Contracted Digital Advertising Expert

    Spotlight Media

    Remote job

    Job DescriptionDigital Advertising Expert (Contractor - Part Time, Hourly) Company: Spotlight Media - Fargo, ND Pay: Competitive hourly rate, based on experience 5+ Years Minimum Experience Required About the Role From Mike Dragosavich, Founder: "Spotlight is growing quickly into a leader in the region for digital advertising solutions. This contractor role is packed with incredible growth potential, and we're genuinely excited to learn from your expertise as we take on larger, more complex campaigns. We're open to remote candidates, but we strongly prefer someone located in or near Fargo, ND, to allow for occasional in-office collaboration. We're looking for a results-driven expert who can help us execute advanced advertising campaigns, implement new technologies, and support reporting efforts. If you're ready to make an impact and be part of something exciting, this is the opportunity for you." About Us Spotlight Media is a results-driven creative agency based in Fargo, ND, specializing in marketing, web design, and digital advertising solutions that deliver measurable success for businesses. As we continue to grow, we're seeking a Digital Advertising Expert who can help us elevate strategies, support reporting, implement new advertising technologies, and deliver ROI-driven campaigns for our clients. What You'll Do Build Winning Strategies: Execute advanced advertising campaigns across Google Ads, Meta, The Trade Desk, and programmatic platforms. Drive ROI: Develop full-funnel strategies with customer journey mapping, conversion tracking, and data-driven decision-making. Collaborate & Advise: Provide expert recommendations to clients and internal teams. Implement Technology: Assist with onboarding and adoption of new advertising systems. Report Results: Handle performance analytics and campaign reporting. What We're Looking For Proven Strategist: 5+ years of digital advertising experience with strong ROI results. Advanced Technical Skills: Hands-on experience with Google Tag Manager, funnel building, and programmatic platforms. Optimization Expertise: Skilled in campaign optimization, tracking, and strategic execution. Client-Focused Communicator: Comfortable explaining strategies and results. Collaborative Contractor: Takes initiative while working well with a team. Why Work With Us? While this is a part-time contractor role without employee benefits, Spotlight provides all the resources you need to succeed: Access to industry-leading advertising tools and platforms. Flexible schedule (remote work allowed, Fargo candidates preferred). Direct collaboration with our leadership team (Founder and Digital Lead). Opportunity to lead advanced campaigns for regional and national clients. A chance to help shape the growth of a fast-rising media company. Technologies and Channels Experience Required Google Ads (Search, Display, Video, Shopping, Performance Max) Meta Advertising (Facebook & Instagram Ads) The Trade Desk (Programmatic / DSP) Google Tag Manager Google Analytics (GA4) Conversion Tracking Tools Customer Journey Mapping SEO and SEM Integration Additional Details Type: Contractor, Part-Time (Hourly) Location: Remote or On-Site (Fargo, ND preferred) Schedule: Flexible part-time hours (to be discussed) ?? Ready to apply your expertise and help us deliver smarter, more precise advertising results for our clients? Apply today and let's grow together! #hc201824
    $59k-110k yearly est. 2d ago
  • Cognos Developer(Programmer 4/PR4) (38406)

    Idealforce

    Columbus, OH

    IDEALFORCE has a CONTRACT position available immediately for a Cognos Developer(Programmer 4/PR4) to join our customer in Columbus, OH. This is an ONSITE position. Please find below additional details about this job. Client prefers to do onsite interview. Job Description Client is implementing a new claims, policy and billing system. This new implementation is shifting data warehouse and reporting infrastructure from DB2/Hyperion to Oracle/Cognos. The nature of our data is also changing, as data elements are changing purpose and semantics as part of the transition. Client's new system will have a transaction data store (TDS), operational data store (ODS) and a newly designed Oracle enterprise data warehouse. The Cognos developer will be primarily involved in developing reports using Cognos Report Studio, and performing Unit testing. They will collaborate with framework modelers, data analysts, business analysts, testing specialists, and business customers to create business reports that are accurate, reliable, attractive, timely, and relevant. Day-in-the-Life: During a given day, this position will be expected to • Design and develop complex Report Studio objects (e.g. Active Reports, complex conditional formatting, and complex hierarchical development within list frames) based upon report specifications -Unit test developed reports and verify results against specifications • Serve as a reporting expert as needed during user and systems testing • Identify and document any inconsistencies between data model and report specifications • Identify and document any software issues encountered • Document functional specifications, technical specifications and unit testing requirements as assigned • Use Cognos and Oracle software and tools to perform required tasks • Perform knowledge transfer to Client staff. Qualifications • 8 Years of experience with SQL programming against an Oracle RDBMS on data warehouse or business intelligence projects. • 7 Years of experience with business intelligence tools including IBM Cognos • 5 Years of experience with the development and support using dimensional star schema based data structures including fact tables (commonly referred to as Kimball) • 4 Years of experience designing and developing Cognos (version 8.2 and above) reports using Report Studio, Analysis Studio and Active reports Interview Process: 1st Round Phone Interview 2nd Round Face to Face or Skype Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $79k-101k yearly est. 60d+ ago
  • Work at Home Customer Service Representative

    Contec Holdings 4.5company rating

    Remote job

    At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience. Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience. Training Hours: 11am-8pm EST (10am-7pm CST), Monday - Friday Work Hours: 2pm-11pm EST (1pm-10pm CST), Friday - Tuesday w/Wednesday and Thursday Off As a Virtual Repair Representative, you will be responsible for answering inbound calls from customers experiencing issues and will be expected to troubleshoot all Xfinity products to repair and restore the customers' services. You will need to follow established troubleshooting steps through the use of troubleshooting tools (ITGs) and will be expected to follow the ITG and trust the resolution the tool provides. Aside from providing a positive customer experience, sales will be key and one of your critical job responsibilities. You will be expected to discover customer needs and sell the value and benefits of Xfinity products with every customer interaction. Meeting your sales goals will be a large part of how your overall performance is measured in this role. Most of the calls in this role will be related to Repair and technical troubleshooting. Periodically you will be expected to assist by handling overflow calls from other queues during high call volume periods. Job Description Core Responsibilities: Responsible for providing end-to-end support for our customers and communities to ensure a positive experience and that is in accordance with the Company's service delivery strategy. Establishes and builds rapport while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and quality behaviors. Responsible for accurately and confidently handling various types of customer inquiries while engaging and building a consultative relationship with our customer. Responsible for responding to requests regarding technical questions and problem resolution related to company products as well as customer equipment. Actively puts the customer needs and wants at the center of all interactions. Creates a personal connection to the customer and demonstrates favorable image of the organization through effective use of soft skills and problem-solving skills, professional communications and internal/external customer interactions. Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries through both verbal and written means to maximize the customer experience, with demonstrated ability to articulate relevant information. Follows established troubleshooting procedures, including use of appropriate resources and desktop tools. Effectively works to build a consultative relationship with the customer to create understanding, set clear expectations by providing accurate information and resolve all issues. Takes a consultative approach to finding custom solutions to customers' needs. Resolves customer complaints/concerns through active listening, empathy, professionalism and problem solving. Illustrates competencies of a technology enthusiast. Multitasks between multiple tools and systems with ease (billing systems, knowledge base, technical tools etc.) to apply information to any customer interaction. Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products and services. Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits. Corrects discrepancies on customers' accounts and researches service disruptions as necessary. Demonstrates functional skill in communicating and explaining basic account information to the customer with focus on first-call resolution. Demonstrates awareness of company policies and procedures while applying sound judgment and follows guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable Information (PII). Educates and promotes self-service options. Must be able to work in a fast-paced, structured, dynamic and high transaction environment, with the ability to maintain composure in stressful situations. Demonstrates ability to achieve established goals and performance metrics and attends trainings as required. Works independently and seeks Supervisor support when necessary. Interacts with customers via telephone, e-mail, SMS or face-to-face to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard and mouse. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications U.S. Eligibility Requirements: Interested candidates must submit an application and resume/CV online to be considered Are you 18 years of age or older or can you demonstrate legal capacity to enter a contract? Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 11h ago
  • Software Sales Representative

    Atia

    Remote job

    ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: * Enterprise Resource Planning (ERP), * Customer Relationship Management System (CRM), * Learning Management System (LMS), * Document Management System (DMS), * Service Desk Plus (SDP), * Service Management Systems (SMS), * Business Continuity Management Systems (BCMS), * Information Security Management Systems (ISMS), * Provisioning systems, Billing systems, Business Support Systems, Operating Support Systems, Decision Support Systems, etc. Job Description Required work activities: * Creating of strategy for the sales of information systems and applications of ATIA Ltd, * Creating of strategy for the marketing of informations systems and applications of ATIA Ltd, * The discovery of new potential customers, * Creating of new offers for the existing or for new customers, * Constant communication with the management of ATIA Ltd company. Advantages of work: * Permanent salary + bonuses for new projects (Up to 20,000), * Work from home, * Frequent trips, * Continuous education with professional accredited certificates, * Rapid advancement through the company. Qualifications Qualifications: * Minimum 5 years of working experience, * Minimum 2 year of working experience in sales activities, * Good knowledge of informations systems including: ERP, CRM, LMS, DMS, SDP, etc. * Previous work in ICT industry is an advantage, * BSc or MSc diploma from ICT is an advantage. Additional Information All your information will be kept confidential according to EEO guidelines.
    $62k-94k yearly est. 11h ago
  • Documentation & Risk Coding Analyst Senior - Hospital Based

    Advocate Health and Hospitals Corporation 4.6company rating

    Remote job

    Department: 13237 Enterprise Revenue Cycle - Admin: Mid Rev Cycle Clinician Services Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Friday - First Shift This is a remote opportunity Will support - Hospital Based Coding Pay Range $40.30 - $60.45 Major Responsibilities: Ensure compliance with regulatory coding standards, including CMS, QIOs, NCCI edits, and payer-specific requirements, while adhering to AHIMA's Standards of Ethical Coding. Review clinical documentation and diagnostic results in the EHR to assign accurate ICD-10-CM/PCS and CPT/HCPCS codes that support organizational and Clinician Services initiatives. Query providers when documentation is unclear, following established policies to ensure coding accuracy and completeness. Collaborate with cross-functional teams-including Coding, CDI, CMD, and Quality-to advance documentation improvement practices and align with enterprise goals. Participate in special projects that support documentation, compliance, and operational excellence. Participate in the development and execution of sub-function initiatives. Mentor and provide onboarding for Documentation and Risk Coding Analysts. In coordination with leadership, monitor daily activities and workflows to ensure timely execution to ensure alignment and efficiency. Promote a professional, team-oriented service culture, modeling collaboration and accountability across Clinician Services and partner departments. Identify improvement opportunities through analysis and review, partnering with leadership and team members to implement enhancements. Demonstrate technical proficiency in using EHR systems, coding software, and official coding resources to support accurate and efficient documentation. Maintain confidentiality of patient records, and report any non-compliant practices to Documentation and Risk leadership or compliance officers. Engage in continuous learning, staying current with evolving coding guidelines, terminology, and best practices through training, publications, and credential maintenance Licensure, Registration, and/or Certification Required: Clinical or operational credential required. May include licensure as a clinically practicing professional (e.g., RN, RT, LCSW) or certification in healthcare operations or project management (e.g., PMP, LSSGB, HFMA-CRCR). Certification in mid-revenue cycle operations from a recognized professional organization such as AHIMA, AAPC, or HFMA is required. A second mid-revenue cycle certification is required. Candidates without a second certification in mid-revenue cycle from a recognized professional organization will be required to obtain one within 12 months of hire. Education Required: Completion of advanced training in revenue cycle management through a recognized or accredited program, equivalent in scope and rigor to post-secondary education. High school diploma or GED required. Experience Required: Minimum of 5 years of healthcare experience, including at least 2 years working as a clinician or in direct partnership with clinicians or a recognized profession supporting clinicians (i.e, CDI, CMD or informatics), with demonstrated involvement in clinical documentation, coding, or documentation improvement initiatives. Knowledge, Skills & Abilities Required: Extensive knowledge of third-party reimbursement programs, state and federal regulatory issues, national and local coverage determinants, research-related restrictions, ICD-10 CM/PCS, and CPT/HCPCS coding classifications. Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA), adheres to official coding guidelines as well as the organizational and departmental guidelines, policies and protocols. Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.) or similar products and in patient accounting and billing systems. Ability to deal and work effectively with multiple departments and in matrix organizational structures. Proven ability to influence others not directly reporting to them. Strong oral and written communication skills. Strong understanding of medical terminology, anatomy, and physiology to support precise code assignment. Highly proficient in problem-solving and strong attention to detail. Advanced knowledge of Epic. Physical Requirements and Working Conditions: Follows organizational and divisional remote work policy and guidelines. Operates all equipment necessary to perform the job. Handles a fast paced and creative work environment moving independently from one task to another. Makes sound decisions within limited time frames and always conducts business in a professional manner and has demonstrates ability to work cooperatively and effectively with others on an individual and team basis. This position may require travel, therefore, will be exposed to weather and road conditions. Preferred Job Requirements/ Preferred Education: Advanced training beyond High School that may include the completion of an accredited or approved program in Medical Coding and/or associate or bachelor's degree preferred. Preferred Certification / License: Second certification through AHIMA, CPC, or HFMA preferred. DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. #REMOTE #LI-REMOTE Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $40.3-60.5 hourly Auto-Apply 2d ago
  • Director of Revenue Cycle Management

    Allergy & ENT Associates

    Remote job

    Allergy & ENT Associates is looking for a Director of Revenue Cycle Management. What are we about? As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare. Benefits: Health Insurance Dental & Vision Insurance 401K Life insurance PTO & Holidays Short- & Long-Term Disability POSITION SUMMARY We're seeking an accomplished leader with an outstanding track record in healthcare billing operations and team leadership to serve as the Director of Revenue Cycle at Allergy & ENT Associates, a multi-state, multi-practice operation that sets the standard for patient care. As the Director of Revenue Cycle, you'll leverage your business acumen to provide strategic guidance to our centralized billing office, overseeing all billing operations and accounts receivables while furnishing critical data for strategic initiatives managing to targeted RCM KPI's. Collaboration across various departments and effective communication with external stakeholders will be paramount, underpinned by a steadfast commitment to industry standards and the optimization of revenue cycle processes. Reporting to the CFO, you'll collaborate closely with the Providers, Front Office, Clinical Operations, Central Scheduling Office, IT, and Accounting/Finance departments to ensure accurate, compliant, and proactive billing and collection efforts for organization. Spearheading the establishment of performance benchmarks and close monitoring of payer regulations will also fall within your purview. Our team will rely on your collaboration in developing management policies, fortifying compliance measures, and developing and implementing revenue cycle protocols to uphold federal and state regulations. We seek a team builder who supports others to be their best! An extensive knowledge of revenue cycle management, coupled with organizational prowess, will position you as a cornerstone of our team. If the prospect of playing a pivotal role in the dynamic realm of healthcare at Allergy & ENT Associates is appealing to you, we'd love to hear from you. This role is 100% remote with 25-50% travel to markets as needed or necessary to execute on performance benchmarks with Operations and Providers. Essential Duties & Responsibilities * Help develop, promote, and maintain a corporate culture that supports the mission and values of Allergy & ENT Associates. * Provide direction to Revenue Cycle Management (RCM) management team to ensure accurate and timely billing and collection of all services and related recording of charge, payment, and adjustment transactions. * Provide directions to Revenue Cycle Management (RCM) management team to ensure accurate and timely coding and charge posting of all hospital and facility services, including surgeries and minor procedures. * Provide direction to Revenue Cycle Management (RCM) management team regarding denials and appeals processes for unpaid and underpaid third-party claims. * Provide direction to Revenue Cycle Management (RCM) management team pertaining to refund and take-back processes for overpaid claims by third-party payers and patients, with approval and processing by Finance. * Provide direction to Revenue Cycle Management (RCM) management team on the resolution of self-pay balances on a timely basis, including approval at write-offs and discounts and placement at bad debts with collection agencies. * Provide direction to department staff on problem claims, unresolved account balances, and payer issues. * Collaborate with leadership in other revenue-related departments (Providers, Patient Access, Operations, Information Systems, Finance, etc.) to improve revenue cycle process efficiency and effectiveness. * Manage the recruitment and retention of a high-performing RCM and Patient Access workforce in conjunction with Human Resources. * Measure Department and associate performance and implement performance improvement and coaching as needed. Complete annual, or more frequently as needed, associate Performance Review and Development Plans on a timely basis. Manage associate termination when appropriate. * Maintain knowledge and understanding of relevant business office compliance requirements sufficiently to maintain compliance and identify and resolve issues that arise. * Monitor policies and procedures to ensure accurate and complete billing of all services. Develop new forms, policies, and processes as needed. Monitor status in the practice management system to ensure services are billed in a timely manner. * Periodically review provider E&M coding patterns and report results to leadership team. * Oversee the maintenance of applicable system setup tables in practice management systems and related software systems (e.g. insurance carrier tables, payer fee schedules, etc.}. * Manage the updating of CPT, ICD10, HCPCS, RVUs, and quality codes in the billing system annually. Update all billing documents for any code changes annually. Update EMR case categories as needed. * Work with EMR System Admin team to create and maintain all coding edits for the practice management system. * Provide direction to credentialing team for new and existing physicians and mid-level providers. * Oversee the negotiation, creation, and management of contracts within the healthcare industry. * Ensure compliance with laws and regulations governing healthcare contracts. * Review and analyze contract terms and conditions. * Collaborate with internal departments to ensure contract terms meet organizational needs. * Monitor contract performance and compliance. * Keep abreast of changes in the healthcare industry that may impact contracts * Act as liaison for third-party payer representatives, billing vendors, and external contacts. * Oversee and provide direction to RCM management for responses to payer audit requests, reviewing * and/or compiling chart documents to be sent. * Maintain effective working relationships with all Allergy & ENT associates, hospital and referring * physician staff, managed care and government payer representatives, and vendor representatives. * Manage staffing based on daily activities and workflow. * Serve as a revenue cycle resource to physicians, front office, managers, and associates, providing formal and informal education, as needed. * Collaborate with leadership team to establish and implement Allergy & ENT Associate's strategic plan and manage issues that arise. * Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments, participates and/or leads and facilitates department process improvements as needed. * Manage Department operating and capital expenditures versus budget. * OptIm1ze the structure of department's workflow and staffing. * Monitor and report on-revenue cycle KPIs and drive continuous performance against targets. * Contribute to department and organizational effort by performing other duties as assigned. * Must be willing to roll up their sleeves and dig into the processes, procedures, and data to drive towards improved performance metrics. * Must be willing to understand every role and essential duties in the RCM department as it relates specifically to Allergy & ENT Associates. Education & Experience * 7+ years of experience in healthcare or third-party payer plans * 5+ years of progressive management in a healthcare setting as a Revenue Cycle Leader * Expert knowledge of revenue cycle management and Medicare/Medicaid billing * Expert in understanding charge and detailed CPT and patient data from complex EPM systems * Advanced Microsoft Excel experience in analyzing data and being able to present RCM metrics and data to Leadership team on improvement strategies preferred * Bachelor's Degree in Accounting, Finance, Business Admin or Healthcare preferred * Proficiency in Nextgen EHR/PM preferred Knowledge, Skills, and Abilities * Customer Service - Knowledge of principles and processes for providing customer service; the ability to demonstrate a series of activities designed to enhance the level of both internal and external customer satisfaction. * Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished. * Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations. * Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). * Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation * Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others. Work Environement Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic), daily stair climbing; Typical schedule is Monday through Friday with regular working hours; Occasional overtime may be required.
    $86k-166k yearly est. 60d+ ago
  • Physician Office Specialist - Powell Medical Building

    Ohiohealth 4.3company rating

    Powell, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Provides receptionist/clerical support assuring patient flow, comfort and satisfaction. Primary responsibilities include but are not limited to: answering phones utilizing a computerized system, directing calls appropriately, scheduling patient appointments in the electronic medical record (EMR) system, data entry of patient information and insurance verification, providing support to staff members as assigned. The Office Specialist is well organized, highly motivated, customer service oriented, expresses good communication skills, and has strong computer knowledge and skills. **Responsibilities And Duties:** 70% RECEPTIONIST RESPONSIBILITIES 1. Greets patients at arrival for appointments, initiates appropriate paperwork. Completes patient registration, insurance verification, collection of patient insurance co-payments, collects patient outstanding balances, establishes patient payment plans, ensuring accuracy of information placed in information systems and billing systems. Works electronic medical record work queues to correct registration errors. 2. Responsible for electronic and manual insurance verification and processing of insurance paperwork. When necessary obtains pre-authorization from insurance companies. Interacts with physician offices and other third parties to obtain all necessary paperwork. 3. Updates patient chart electronic or paper r , obtaining patient signatures on necessary documents, files paperwork, notifies appropriate clinical associates of patient arrival. 4. Answers multi line phone system, screens calls for office associates, directing to appropriate office associate, ensures appropriate phone coverage using a computerized system. 5. Provides general office and clerical support for office as assigned by Office Supervisor and or Manager, to include but not limited to: faxing documentation to referring physician offices, completion of disability forms, FMLA forms, Attorney request letters for reports, patient record releases, Industrial C-9s, C-84s, C-86s, Medco 17s, Industrial appeal paperwork and retroactive C-9s. 6. Works Industrial claims in the electronic medical record system, to include but not limited to: attachment of requested dictation to claims, addition of diagnosis allowances and authorization numbers 7. Assists in keeping patient charts organized and filed, including scanning and docutrack information into EMR 8. Attends staff meetings 9. Attends continuing in-house education seminars for further education as needed 30% ORGANIZATIONAL/OFFICE RESPONSIBILITIES 1. Sorts, distributes, and mails transcription as assigned 2. Orders and stocks office supplies. 3. Ensure office equipment, are clean and well-maintained. 4. Provides support to appropriate staff members as assigned **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** **MINIMUM QUALIFICATIONS** High School or GED Years of experience: 1-2 Yrs. previous secretarial experience in health care or medical office OR 1-2 yrs. related experience and/or training or equivalent combo of educ & exp **SPECIALIZED KNOWLEDGE** 1-2 years previous secretarial Experience in health care or medical office or one to two years related Experience and/or training; or equivalent combination of and Experience **DESIRED ATTRIBUTES** Post high school education with emphasis on secretarial, business, or computer skills. Knowledge of Microsoft Office Products; Word, Excel, PowerPoint. Excellent communication and organizational skills. Excellent customer services skills. Typing of 55-60 wpm. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** PCP Clairedan Dr Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $28k-31k yearly est. 33d ago
  • Clinician Services Analyst Senior - Primary Care

    Advocate Health and Hospitals Corporation 4.6company rating

    Remote job

    Department: 13375 Enterprise Revenue Cycle - Group and Service Line Support Primary Care and Medical Specialties Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full time First Shift This is a Remote Opportunity Pay Range $37.50 - $56.25 Major Responsibilities: Monitor and analyze KPIs to identify trends and transform data into actionable reports and presentations that support strategic decision-making. May participate in Service Line leadership meetings to represent Clinician Services, share updates, propose improvements, and align departmental efforts with organizational strategy. Collaborate with leadership and cross-functional teams-including Coding, CDI, CMD, Integrity Operations, Optimization & Technology, and Clinical Informatics-to identify improvement opportunities and advance documentation practices. Provide operational and technical guidance to staff and stakeholders, ensuring clarity and consistency in documentation and coding processes. Demonstrate compliance with regulatory requirements, including CMS, QIOs, NCCI edits, and payer-specific guidelines, while adhering to AHIMA's Standards of Ethical Coding. Utilize EHR systems and coding tools proficiently, maintaining data integrity and supporting efficient documentation workflows. Maintains confidentiality of patient records. Reports any perceived non-compliant practices to the Clinician Services leadership or compliance officer. Engage in continuous learning, staying current with evolving coding guidelines, practices, and terminology through training and professional development. Promote a collaborative, service-oriented culture, modeling professionalism and teamwork across Clinician Services and organizational stakeholders. Licensure, Registration, and/or Certification Required: Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification, or Coding Specialist (CCS) certification, or Coding Specialist - Physician (CCS-P) certification issued by the American Health Information Management Association (AHIMA) or Professional Coder (CPC) certification issued by the American Academy of Professional Coders (AAPC). Specialty credential required Education Required: Completion of advanced training through a recognized or accredited program, equivalent in scope and rigor to post-secondary education or equivalent knowledge. High school diploma or GED required Experience Required: 5 years of experience in expert-level professional and/or facility coding, and experience in collaborating with other teams within an organization, and/or educating/training licensed clinicians. Advanced level of ICD-10- CM/PCS and/or ICD-10-CM/CPT/HCPCS for a large complex health care system or medical group. Knowledge, Skills & Abilities Required: Extensive knowledge of third-party reimbursement programs, state and federal regulatory issues, national and local coverage determinants, research-related restrictions, ICD-10 CM/PCS, and CPT/HCPCS coding classifications. Proficiency in statistical analysis is essential to examine revenue cycle/reimbursement activities and identify and address related issues. Demonstrated proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.) or similar products and in patient accounting and billing systems. Ability to deal and work effectively with multiple departments and in matrix organizational structures. Proven ability to influence others not directly reporting to them. Strong negotiating skills. Strong oral and written communication skills. Strong understanding of medical terminology, anatomy, and physiology to support precise code assignment. Highly proficient in problem-solving and analytical thinking with strong attention to detail. Advanced knowledge of Epic and other reporting tools to analyze data, generate reports, and optimize workflow efficiencies Physical Requirements and Working Conditions: Follows organizational and divisional remote work policy and guidelines. Operates all equipment necessary to perform the job. Handles a fast paced and creative work environment moving independently from one task to another. Makes sound decisions within limited time frames and always conducts business in a professional manner and has demonstrates ability to work cooperatively and effectively with others on an individual and team basis. Physical Requirements and Working Conditions: Advanced training beyond High School that may include the completion of an accredited or approved program in Medical Coding and/or Associate or Bachelor's degree preferred. Specialty credential through AHIMA, AAPC or HFMA This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. #REMOTE #LI-REMOTE Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $33k-62k yearly est. Auto-Apply 2d ago
  • Sr Director, Billing Product Management

    Zuora 4.6company rating

    Remote job

    At Zuora, we do Modern Business. We're helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It's an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world's most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role Zuora's Billing organization is the foundation of our platform and the center of innovation driving modern monetization. Billing is no longer a back-office process - it's a strategic capability that defines how subscription businesses launch, price, package, and scale. As Senior Director of Product Management, Billing, you will own the product vision and roadmap for Zuora's flagship billing capabilities: rating, usage and subscription management, pricing and packaging, invoicing, taxation, and integration with finance systems. You will lead a global team of product managers responsible for evolving Zuora Billing into the most flexible, scalable, and intelligent monetization engine in the industry. This includes driving innovation in usage-based and consumption models, dynamic pricing, and AI-driven billing automation. You will partner closely with engineering, design, finance, and go-to-market leaders to translate market trends and customer needs into capabilities that power the world's leading subscription and usage-based businesses. This role requires strong strategic thinking, deep understanding of billing and monetization in recurring revenue models, and proven experience managing complex enterprise-grade SaaS products. You will operate as a critical member of the Product leadership team, shaping the strategy and execution that defines Zuora's next decade of growth. This is a high-impact role with visibility across the executive team and customer base. What you'll do Define and execute the strategic vision for Zuora Billing, ensuring alignment with company mission and financial outcomes. Lead a team of product managers across multiple product areas, developing cohesive roadmaps that deliver measurable impact. Partner with enterprise customers to identify emerging monetization models, translating those into product innovation across rating, invoicing, and usage management. Drive modernization of the billing platform to support large-scale performance, multi-entity billing, and AI-driven automation. Collaborate with cross-functional leaders in engineering, finance, GTM, and customer success to deliver high-quality, compliant, and extensible products. Oversee the product strategy for advanced monetization features such as tiered pricing, prepaid/postpaid models, credit/debit memo automation, and revenue recognition integration. Champion the evolution toward usage-based and hybrid monetization models; ensure the platform enables flexibility, scalability, and audit-grade control. Lead roadmap prioritization and trade-off decisions using structured frameworks, metrics, and KPIs. Represent the Billing product line in executive and customer forums, articulating vision, differentiation, and progress. Ensure collaboration across Product, Engineering, and Revenue teams to deliver end-to-end order-to-cash experiences. Your experience 12+ years of product management experience in SaaS or enterprise software, with at least 5 years in leadership roles. Proven experience owning large-scale billing or monetization platforms, preferably in subscription, usage-based, or hybrid revenue businesses. Deep understanding of pricing, rating, invoicing, tax, and integration with ERP/finance systems. Demonstrated success in managing global teams and delivering mission-critical enterprise SaaS capabilities. Strong analytical rigor and ability to synthesize qualitative and quantitative insights into clear product decisions. Experience working with AI-driven automation, workflow orchestration, or process optimization products. Track record of influencing executive-level stakeholders and driving alignment across multiple teams. Technical fluency with APIs, billing systems, and large-scale data architecture. Bachelor's degree in Engineering, Computer Science, or related field (MBA preferred). Nice to haves Experience in financial operations, ERP, or revenue automation systems. Familiarity with compliance and audit frameworks (SOX, ASC 606, VAT, e-Invoicing). Exposure to AI and ML applications in financial operations or process automation. Experience in usage metering, mediation, or real-time rating systems. Prior leadership in high-growth SaaS or fintech environments. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly-it's exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we're making what's next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility - flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com. The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate's final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora's Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here. Base Pay Details$199,500-$290,400 USD
    $199.5k-290.4k yearly Auto-Apply 14d ago
  • Cash Application Specialist

    at&C Revenue Services

    Remote job

    💵 Join Our Team as a Cash Application Specialist Location: 100% Remote | Department: Revenue Cycle Operations | Schedule: Full-Time (Non-Exempt) Why Work With Us AT&C is a trusted Revenue Cycle Management (RCM) partner for Ambulatory Surgery Centers (ASCs) nationwide. Our team is passionate about accuracy, efficiency, and teamwork - and we're looking for someone who shares our commitment to excellence in healthcare finance. What You'll Do As a Cash Application Specialist, you'll ensure every payment - from patients, insurers, and third-party payers - is posted and reconciled accurately and on time. You'll be the backbone of the revenue cycle, keeping our financials clean and helping our ASC clients thrive. Your Core Responsibilities: Payment Posting: Accurately post patient and insurance payments into billing systems. Reconciliation: Match payments to bank deposits and system records, resolving discrepancies quickly. Adjustments & Refunds: Process adjustments, denials, and refunds in line with insurance or patient account guidelines. Denial Management Support: Flag underpayments or denied claims and collaborate with the denial management team to resolve issues. Reporting: Generate reports on payment activities and posting accuracy for transparency and continuous improvement. Collaboration: Partner with billing, A/R, and collections teams to improve processes and resolve payment issues. Compliance: Follow all company policies and payer regulations to maintain accuracy and protect patient data. A Typical Day Review daily payment batches for accuracy. Complete Cash Logs or Monthly Operations Log to ensure client batches balance with the accounting system. Post payments and write up refunds for overpayments, uploading documentation into the refund folder. Investigate variances between logs and posting, reporting root causes to management. Perform all payment posting steps within 48 hours of receiving the batch. What We're Looking For We're seeking an organized, detail-oriented specialist who thrives on accuracy and teamwork. Must-Have Experience: High school diploma or GED 2+ years in healthcare revenue cycle (medical, ASC, or related field) Strong Microsoft Office skills (Excel, Word, Outlook; Access a plus) Patient accounting systems such as Advantx, Vision, HST, SIS Complete Familiarity with payer contracts, EOBs, and HIPAA regulations Understanding of the full revenue cycle Key Skills: Exceptional attention to detail and accuracy Knowledge of insurance payment processes (EOB/ERA) Ability to identify and resolve discrepancies Strong organizational, time management, and communication skills Why You'll Love It Here 💰 Competitive Pay: $16-$26/hour, based on experience 🏥 Comprehensive Benefits: Medical, dental, vision, and 401(k) match after one year ⏱ Generous PTO: Vacation, sick leave, and paid holidays 📚 Professional Development: Training and career advancement opportunities 🏡 Fully Remote: Work from home with secure internet and direct phone line Your Work Environment This is a remote role with standard hours (8 a.m.-5 p.m. CST). You'll need a distraction-free workspace, reliable internet, and a direct phone line. Standard breaks are provided. Ready to Apply? If you're passionate about healthcare finance, thrive in a remote environment, and want to be part of a team making a difference for ASCs nationwide - we'd love to hear from you. Equal Opportunity AT&C is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
    $16-26 hourly 60d+ ago

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