Configuration Management jobs near me - 574 jobs

The Role We are looking for a Production Manager to oversee the planning, execution, and management of work adherence for two Energy Center plants providing 300MW of reliable energy in an off-grid installation. You will focus on Energy Center maintenance activities and scheduling, minimizing plant risk and out-of-service time for critical equipment, and identifying the most efficient and cost-effective solutions for the Energy Center. Duties will include coordinating with all Energy Center organizations to resolve variances in scheduled activities and prioritizing work activities based on equipment impact. You will report to our Site Manager of New Albany South and be based in/near New Albany, Ohio. Key responsibilities will include: Directs the development and implementation of the scheduling process, including resolving schedule conflicts Provides schedule performance information, develops plans for schedule implementations, and updates as required Directs work week status meetings with maintenance, modifications, operations, and support organizations to direct the implementation of the work schedule Ensures schedules are developed in accordance with Energy Center requirements and standards Works closely with the on-duty Control Room Staff, O&M Management, and LTSA providers to ensure the work week is executed as planned and emergent/short-cycle work is implemented as required to support plant priorities Works directly with LTSA providers to establish a robust planned outage schedule and manage performance of the contract Leads site efforts in managing quality CMMS data and Work Order execution, and maintenance backlog Tracks and coordinates maintenance activities to minimize equipment/system out-of-service time. Coordinates and schedules activities per Energy Center procedures to minimize plant risk Development and analysis of maintenance and schedule KPIs Communicates the schedule with the station through Work Management meetings and/or any other communication tools to ensure a successful schedule implementation On-call availability is required for emergencies, with occasional evening, weekend, or holiday work as needed The Ideal Candidate Minimum of 7 years of power generation experience with at least 4 years cumulative experience in scheduling management, project management, operations, maintenance, project controls, or engineering Comprehensive understanding of site work control, quality assurance, configuration management, material controls, and procedures for both maintenance and operations-related areas Experience with PRA/Maximo/Primavera P6 or similar software and CMMS applications Ability to troubleshoot complex technical issues and make decisions under pressure to ensure uninterrupted operations Intradepartmental communication skills (verbal and written) High School Diploma or equivalent required This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales' employees include: Do the Right Thing Act Like an Owner Hustle Demand Results Go Together Evolve or Disappear We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching. About Scale Microgrids Scale Microgrids (“Scale”) is a fully integrated distributed energy platform focused on designing, implementing, and financing innovative distributed clean energy solutions. Through its leading technical expertise and access to scale capital, Scale helps its customers transition to a decentralized energy future by providing and financing sustainable, cost-effective, and resilient power solutions. Scale has its own proprietary microgrid solution, which provides customers with cheaper, cleaner, and more reliable power, and also partners with third-party developers to acquire and/or finance a broader range of distributed energy assets. Scale is backed by EQT, bringing a depth of experience, resources, and capital that will enable us to continue pursuing our vision to power the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets. About EQT EQT is a purpose-driven global investment organization with EUR 246 billion in total assets under management (EUR 134 billion in fee-generating assets under management), divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership. To learn more about EQT, please visit ********************** Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin .

Junior Machine Learning Ops (MLOps) Engineer Columbus, Ohio Contradct to Hire Brief Description: The MLOps Engineer on the Enterprise Data and Analytics Team will work as part of the larger team to collaborate with Data Scientists to productionize Models used by business users to enhance their ability to make better decisions for Huntington and our customers. Detailed Description: This role is an entry level position requiring the individual to be curious and have the aptitude to learn while supporting the team's overall efforts to productionize Models created by Huntington's Data Scientists. To be successful the candidate must be driven and well-organized, with strong communication skills. It is essential for the individual to be self-motivated and tenacious, thrive in a collaborative, fast-paced environment, while completing tasks on agreed schedules. Primary Responsibilities: Understand the current process and technical complexities of developing and deploying data pipelines and model builds and develop automation solutions to improve and extend the existing process to become an unattended delivery pipeline. Collaborate closely with product development, architecture, data engineering and testing teams to understand their current build and release processes and make recommendations for improvement through the automation of various tasks. Partner with cross-functional stakeholders, including development, operations, quality assurance and security, to streamline processes. Develop and continuously improve automation solutions to enable teams to build and deploy quality data and code efficiently and consistently. Build automated testing solutions in support of quality management objectives to reduce manual effort. Debug and troubleshoot machine learning model issues during production to ensure performance and stability. Work closely with cross-functional stakeholders to analyze and troubleshoot complex production issues. Prepare and present design and implementation documentation to multiple stakeholders. Promote automation across the data management and analytics delivery organization. Schedule and facilitate meetings as needed. Perform other duties as assigned. Job Requirements: Minimum Requirements: 1 year of experience in software development, automation development role with a bachelor's degree or equivalent transferable experience through coursework, internships, or work experience in lieu of participation in the Elevate Program. Skills: Experience with one or more coding languages such as Python, C++, or Java. Experience with or understanding of CI/CD pipelines using containerization tools such as Docker. Experience with automation using platforms such as GitLab CI, Jenkins, etc. Experience with or exposure to basic cloud storage services (e.g., S3, Google Cloud Storage), compute, (e.g., EC2, Lambda, etc.) or managed machine learning services (e.g., AWS SageMaker, GCP AI Platform). Experience with OpenAPI or Swagger. Experience with Version Control tools such as Git. Ability to investigate and analyze information and draw conclusions based upon data and facts. Strong technical skills and aptitude with a willingness to learn new languages and technologies. Excellent verbal and written communications. Strong technical writing capability. Ability to translate technology into relatable concepts for business partners and stakeholders. Highly motivated with strong organizational, analytical, decision making, and problem-solving skills. Ability to build strong partnerships and to work collaboratively with all business and IT areas. Ability to effectively handle multiple priorities, prioritize and execute tasks in a high-pressure environment. High level of professionalism, confidence, and ability to build credibility with team members and business partners. Preferred Requirements: Experience with or exposure to Agile methodologies with an understanding of DataOps and ModelOps principles. Experience developing CI/CD workflows and tools. Experience in automation scripting skills. Experience with or understanding of configuration management, test-driven development, and release management. Experience in the Financial Services Industry.

**_What IT Infrastructure & System Administration contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Infrastructure & System Administration develops, implements and governs standard IT policies and procedures and oversees the enterprise infrastructure. This job family assesses system health, manages system resources, and provides operational support for the organization's databases. IT Infrastructure & System Administration also manages the organization's server and storage environments and operations, including selecting and managing virtual and physical vendors. We are seeking a highly skilled **Business Analyst** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration Management Database (CMDB)** . In this role, you will act as a bridge between business stakeholders and technical teams, ensuring accurate configuration data and enabling enterprise architecture insights that drive IT service excellence. **Key Responsibilities** **Project & Stakeholder Management** + Develop and maintain project plans, track progress, and communicate updates to stakeholders. + Manage expectations and align deliverables with IT policies, resource constraints, and best practices. **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for EA Workspace and CMDB. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional specifications and user stories. **ServiceNow Expertise** + Configure and optimize CMDB data models to ensure data integrity and compliance with enterprise architecture standards. + Support CI lifecycle management and maintain accurate CI relationships. + Work closely with ServiceNow developers and architects to implement solutions. + Conduct surveys, gap analysis and recommend improvements to existing ServiceNow processes. **Testing, Documentation and Training** + Create and execute test cases; manage UAT and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or equivalent work experience, preferred + Minimum 2 years hands-on experience with **ServiceNow EA Workspace (Application Portfolio Management)** , **CSDM** , and **CMDB** modules. + ServiceNow certifications (CSA, CIS for CMDB/APM). + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Strong analytical, problem-solving, and communication skills. + Proficiency in tools such as Lucid charts, MS Word, MS Excel, and collaborative platforms like Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $127,050 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/31/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Unanet's Director of Cloud Operations will focus on ensuring the stability, reliability, security, and operational efficiency of all cloud-based solutions within the Architecture, Engineering & Construction (AEC) customer vertical. You will manage the teams, processes, and technologies that support the ongoing operation, maintenance, and optimization of SaaS products, delivering superior customer experiences, and meeting stringent service-level objectives. In addition, you will effectively collaborate with custom supporting teams and prioritize robust application security throughout all operations. What You'll Do Lead daily operations for all AEC product lines in cloud environments, ensuring high availability, performance, scalability, and security Implement and manage Site Reliability Engineering (SRE) practices, monitoring, incident response, and root cause analysis to minimize downtime and resolve production issues promptly Develop and enforce operational standards, policies, and best practices for change management, release management, configuration management, and capacity planning Ensure all cloud operations and applications adhere to industry regulations, security protocols, and compliance requirements; lead initiatives to reinforce application security, including regular vulnerability assessments and security audits Coordinate and manage relationships with custom supporting teams, ensuring seamless integration of their services and alignment with overall cloud operations and security priorities Monitor and optimize cloud resource utilization to control costs while maintaining required service levels Collaborate with cloud service providers, internal engineering teams, product management, and customer support teams to align operational and security priorities with business goals Drive initiatives for automation, process efficiency, and proactive problem prevention across cloud operations and application security practices Build, mentor, and lead a high-performing Cloud Operations team, fostering a culture of accountability, innovation, continuous learning, and security awareness Define, track, and report on critical operational and security metrics (e.g., SLAs, uptime, incident response time, security incidents) to executive leadership and stakeholders Who You Are 10+ years' experience in cloud operations, infrastructure management, or service delivery for SaaS products, with at least 4 years in a people leadership role Proven expertise in cloud platforms (e.g., AWS, Azure) and SaaS operational models Demonstrated experience with SRE practices, automation, monitoring, incident management, and application security Strong understanding of security, compliance, and privacy requirements Excellent leadership, communication, and stakeholder management skills Track record of driving operational efficiency, cost management, service reliability, and application security at scale Bachelor's degree in Computer Science, Information Technology, Engineering, or related field Our Values We are a Team. Employees, customers, and partners working together. We are Customer-Focused. Customers are the heart of everything we do. We are Driven. Seeking exceptional outcomes. We Own our Success. Every employee has a stake in our company. We do the right thing and have fun in the process. The salary range for this opportunity is $168,300-$205,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit ************************************* Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

**Job** **Title:** Disaster Recovery Specialist **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** Long Term Renewable Contract The **Disaster Recovery (DR) Specialist** plays a critical role in ensuring the organization's technology infrastructure and enterprise applications are resilient and recoverable in the event of disruptions. This position demands collaboration with key stakeholders across IT Project Management Offices (PMOs), Project Managers (PMs), Subject Matter Experts (SMEs), and service providers to develop, maintain, and verify comprehensive disaster recovery strategies, plans, and deliverables. Additionally, the DR Specialist ensures alignment between business continuity objectives and technical recovery capabilities by managing the end-to-end lifecycle of DR activities spanning project scoping, configuration management, and plan validation. The role requires strategic thinking, hands-on execution capabilities, and strong coordination and communication skills to ensure all disaster recovery initiatives are successfully designed, implemented, and tested while meeting project timelines and organizational objectives. **Responsibilities** _DR Support_ + Coordinate with IT PMO, PMs, & SMEs on all projects impacting technology to ensure all DR requirements are met. + Review project scope & identify DR deliverables for any projects or work related to technology + Document scope, DR deliverables, stakeholders, systems, timelines within DREC + Provide guidance and expectation of DR deliverables to project managers, SMEs, delivery managers, and update DR governance tasks in SN as DR deliverables are completed + Collect and review SaaS vendor DR plans and test results to verify recovery objectives can be met. Upload documentation to associated DR plans in Archer + Log test results within Archer + Provide support and information to IT PMO for existing recovery objectives to be included in RFPs and guidance for any changes needed. + Track in-flight projects and DR requirements by Project phase and deliverable status + Attend Project meetings as needed for DR support/guidance + Provide PMO evidence for phase gate reviews showing status of DR requirements and deliverables _Configuration Management_ + Ensure all new and modified enterprise applications or services are onboarded into SNAP and have an associated DR plan in Archer + Notify ITSM team for any potential new hardware CIs that may need to be onboarded from new projects + Facilitate efforts to ensure application or service availability recovery objectives are aligned to appropriate business processes (BIAs) & tier is accurately assessed and documented in SNAP & Archer + Collaborate with Technology owners on application validation efforts on a quarterly basis + Ensure enterprise applications and services are accurately aligned to the correct ownership such as support team and manager + Ensure enterprise applications and services ownership align to the correct DR plan preparer (SN 'Supported By' SME) and reviewer (SN 'Managed By' Mgr) + Ensure all enterprise applications and services are associated with business processes in Archer with accurately assessed Recovery Time Objectives and Recovery Point Objectives. + Make updates to Business Application records based on changes and feedback from Mgr & SMEs + Make updates to downstream impacts within Archer (due to SNAP/Archer integration) to ensure changes are reflected within both systems + Manage SNAP Business Application CI record validations for accuracy + Document and track application validation status by manager for monthly DR reporting _DR Plan Management_ + Ensure Application to Device mapping is maintained in Archer for DR Exercise planning. + Data cleanup efforts in Archer for preparation of integration expansion of application/device service-mapping + Track and coordinate DR plan updates & Test efforts to meet timelines in coordination with PMO **Qualifications** **Minimum Qualifications:** + Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field. **(Equivalent** experience may be considered in lieu of a degree.) + Minimum of 5 years of experience in disaster recovery planning, IT project management, IT service continuity, or a related discipline. + 3+ years of Archer experience **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $64.00 - USD $66.00 /Hr. Submit a Referral (***************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-2994_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_

Full-time, Contract Description Alaska Northstar Federal is currently seeking an Operational/Technical Support Analyst III "Configuration Manager" to join our team for a remote position on a long-term project The Operational/Technical Support Analyst III “Configuration Manager” will be responsible for, but not limited to, the following duties: Maintain and organize configuration settings. Ensure that configurations are consistently documented, tracked, and controlled to support seamless team collaboration and tool reliability. Manage versioning of configurations to ensure proper rollback and update processes. Oversee integration of plugins and custom components, ensuring compatibility and optimal configuration. Develop and implement change control processes for configuration updates. Ensure configurations align with project requirements and business needs, applying version control best practices. Document configuration changes, version histories, and workflows in Confluence. Establish and enforce configuration management standards and guidelines for the Atlassian toolset. Troubleshoot configuration issues, and work with support as necessary. Act as a resource for internal teams needing support or guidance on configuration best practices. Establishes and enforces organization standards, maintaining system integrity and security. Configure Jira Workflows to allow for the modification and creation of boards for tracking work Manage releases at an enterprise level in an agile environment including: Creation of documentation and confluence pages for major and minor releases Continually update release documentation, or coordinate the update of release documentation Schedule and lead release communications and meetings as required Requirements Candidate minimum requirements Candidate must be US Citizen Candidate must have a Bachelors degree Candidate must have an active DoD Secret Clearance at minimum Candidate must have an active CompTIA Security+ CE or other applicable active 8570 IAT Level II Certification Candidate must have 8 years' experience with the following: Manages how software is designed, deployed, sustained, modified and constructed. Utilizes techniques and tools to track and manage source code control, baselines, configuration identification, configuration control, CM tools, revision control, object build tracking, and release construction in accordance with CM techniques employed within the customer's policies and strategies. Recommends methods to optimize organizational CM processes. Conducts audits and reviews/analyzes data and documentation. Capable of supporting multiple software and hardware related initiatives simultaneously. Shall be responsible for configuration management on all information systems hosted in the customer data center. About ANF Alaska Northstar Federal (ANF) maintains an outstanding work environment that includes competitive compensation, outstanding benefits, and challenging work assignments with opportunities for advancement/career growth. To be considered for employment opportunities you must complete an online application. EEO Statement ANF is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. ANF is an advocate of preferential hiring and professional development of qualified Shee Atiká Inc shareholders, their spouses and descendants, and Alaska Natives in accordance with Public Law 93-638. For further information on our equal opportunity protections as part of the employment process: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Accessibility ANF is committed to expanding access to employment for people with disabilities and disabled veterans. If you are a qualified individual with a disability or a disabled veteran, and your disability prevents you from applying, please advise what reasonable accommodation ANF can provide to assist you in applying for one of our open positions. You may contact us by sending an email to sgs-hr@sheeatikagov.com Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation for applying for a specific posted position will be responded to. Requests will be kept confidential and shared strictly on a need-to-know basis. Please be aware, scammers may try to impersonate our company by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. If you're unsure, please email sgs-hr@sheeatikagov.com with questions. The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Salary Description $120,000.00 - $155,000.00

We are seeking an experienced and visionary ITSM Leader to establish and own the process and governance of a consistent IT Service Management (ITSM) practice across our ZTD organization. This is a pivotal role for our org, which is in the early stages of ITSM maturity, with each function currently operating its own process. The Global ITSM Leader will design, implement, and govern a consistent, organization-wide approach to incident, change, release, and configuration management-with an initial focus on a consistent major incident management. Success for this role includes (1) creating a single, consistent ITSM process that is adopted across the technology organization, (2) establishing a major incident management is standardized, with clear roles, escalation paths, and reporting (3) ensuring process adherence is measurable, with regular reporting and actionable insights, (4) continuous improvement is embedded with ongoing feedback, training, and process optimization, and (5) stakeholders are engaged and empowered, with a shared commitment to service excellence. POSITION RESPONSIBILITIES ITSM Process Ownership & Design Develop, implement, and continuously improve a unified ITSM process framework for incident, change, release, and configuration management. Lead the design and rollout of a single, robust major incident management process across all technology functions. Ensure processes are documented, scalable, and aligned with industry best practices (e.g., ITIL). Governance & Compliance Establish and maintain governance structures to ensure process adherence and accountability. Define and monitor key performance indicators (KPIs) and metrics to measure process effectiveness, compliance, and improvement. Regularly assess process maturity, identify gaps, and drive initiatives for continuous improvement. Stakeholder Engagement & Change Management Collaborate with technology leaders and teams to ensure buy-in and adoption of standardized ITSM processes. Facilitate training, workshops, and communications to promote process understanding and engagement. Act as a change agent, championing a culture of process excellence and service management. Reporting & Communication Provide regular reporting on process adherence, major incident trends, and improvement initiatives to senior leadership. Communicate process changes, updates, and best practices across the organization. EDUCATION AND EXPERIENCE Bachelor's or master's degree in computer science, Business Administration, or other related field or equivalent work experience. 8+ years' experience in working with ITSM and ITIL frameworks TECHNICAL SKILLS REQUIREMENTS Proven experience leading ITSM initiatives in a complex, multi-functional technology environment. Deep understanding of ITSM frameworks (ITIL certification preferred). Strong process design, implementation, and governance skills. Demonstrated ability to drive change and influence stakeholders at all levels. Experience with ITSM tools/platforms (e.g., ServiceNow, Jira Service Management). Excellent communication, facilitation, and interpersonal skills. Analytical mindset with experience defining and tracking KPIs. The US base salary range for this full-time position is $126,000.00 - $205,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Addtional Locations: • Georgia; • Arizona; • Colorado; • Texas; • Utah We are looking for a Product Manager - CS Serviceability & Turnkey Projects to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants. Our Most Powerful Engine: Our People We are a team of more than 15,000 dedicated experts, doers, innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN. Your Future Role We are seeking a skilled and experienced engineering or product management professional to join our Customer Service Product Cluster Management team to be the Serviceability Manager for GH150AC & GH180 Performance Products. This role will have ownership of the serviceability related topics globally & locally for US region for the assigned products. Additionally, this person will act as Product Manager for Turnkey Projects, responsible for the definition, development, and lifecycle management of turnkey service solutions that combine engineering, supply, installation, and commissioning of medium voltage drives and motors. This includes defining standard turnkey scopes, coordinating with sales, engineering, and project execution teams, and ensuring alignment with customer requirements and strategic business goals. The candidate will also lead the integration of serviceability requirements into turnkey offerings, ensuring long-term supportability and reliability of the delivered systems. This position can be based out of Atlanta, GA, Pittsburgh/New Kensington, PA, Norwood, OH, Houston, TX, Denver, CO or UT. Key responsibilities include: Provides local and global technical and organizational support acting as the Serviceability Manager for assigned Products (SAMP) Responsible for definition and development of the Product-specific Service Concept (PsSC) and Service Delivery Specification (SDS) by collaborating with R&D team for responsible products. Collaborates with product management team and the responsible service units globally and locally to ensure readiness and release of Product-specific Service Concept (PsSC) at the time of product and/or feature releases. Acts as first point of contact during the service localization process and thereafter. Guides competence development for the appointed services in their local region, wherever required. Responsible for the requirement engineering of serviceability topics during assigned product PLM stages (e.g., adapt basic serviceability requirements into Product-Spec) and the demand management for all aspects of service delivery. Responsible for the development and implementation of serviceability requirements for the product and service delivery with regards to current service portfolio roadmap. Evaluate field & service experiences for products relevant for R&D PLM feature development or refinements, e.g., evaluation of field service, repair, quality and technical support reports for the fleet. Owns global responsibility for products serviceability when faced with sophisticated technical design or product operational issues. Align with Serviceability Manager (SAM) for all product serviceability topics, both locally and globally, and provides updates on the status of localization, including landmarks and documentation. Actively approaches other SAMP's globally and locally for support on any problems encountered during or after the localization process. Coordinate multi-functionally with business functions for alignment of serviceability roadmaps, portfolio evolution and basic serviceability delivery requirements. Defines and standardizes turnkey scope-of-supply packages for motors and drives in alignment with regional and global execution teams. Collaborate with engineering, sales, and project management teams to ensure flawless planning and execution of turnkey projects. Supports commercial teams during offer preparation by providing technical scope definitions, budgetary estimates, and timelines for turnkey proposals. Ensures alignment of turnkey project execution with product serviceability requirements and long-term lifecycle support strategies. Tracks market trends and customer needs to evolve turnkey offerings and find opportunities for service differentiation. Your Profile Requirements: BS degree in Electrical Engineering or a related field. Advanced degree preferred. 8+ years in electrical engineering or a related field, with a focus on power system engineering and drives systems. Shown understanding of electrical engineering principles, power distribution, and control systems. Experience working on electrical infrastructure products for a diverse customer base like - O&G, Power Gen, Water/Wastewater, Cement, Metals or Mining. In-depth understanding of drives and motor systems, including their integration, control, and solving. Experience in process documentation, configuration management and/or product lifecycle management. Experience leading or supporting turnkey or large-scale engineering projects for industrial customers. Strong understanding of project execution processes, including scheduling, budgeting, and risk management in the context of Customer Service turnkey solutions and coordinated system delivery. Ability to coordinate multi-functional teams and lead multiple collaborators across engineering, supply chain, field service, and proposal functions. The pay range for this position is $97,500 - $167,200. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. What's IN it for you (Our Benefits) Competitive compensation based on qualifications Medical, dental, prescription and vision coverage, first day of employment Matching 401(k) (immediate employer match) Competitive paid time off plan, paid holidays, and floating holidays Career development opportunities Education and tuition reimbursement programs available Flexibility to work remote a few days a week Paid parental leave Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. Jobs at Innomotics: Find out more about jobs & careers at Innomotics. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, Click here.

Responsibilities & Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Administration Job Qualifications: Skills: Accountability, Continuous Improvement, People Management, Risk Mitigation, Taking Initiative Certifications: None Experience: 5 + years of related experience US Citizenship Required: No Job Description: Join GDIT where your work will improve outcomes for our Veterans. You will support the Department of Veterans Affairs (VA) with a Veteran first vision to transform the Veterans Benefits Administration (VBA) with greater visibility into claims processing. Together, we're building a future of fast, transparent claims, empowered teams, and striving for a zero backlog, directly supporting Veterans and making a real impact on the lives of those who served. This high-impact solution accelerates the delivery of benefits to Veterans and their families. The candidate will lead the AWS cloud infrastructure and operations team, overseeing system administration, monitoring, performance tuning, and configuration management for product development and deployment. They will partner closely with Technical Leads, Developers, Data Analysts, Workflow Engineers, and Business Analysts to implement, refine, and optimize our solutions to meet key VBA outcomes. Work Visa Sponsorship will not be provided for this position Responsibilities: Lead day-to-day infrastructure/operations across program functions, ensuring seamless execution of Development, Operations and business support services. Serve as the primary point of contact for infrastructure/operational activities with the customer, program leadership, and internal stakeholders. Manage staffing, workforce planning, and resource allocation to meet mission requirements. Oversee and meet Service Level Expectations (SLEs), Key Performance Indicators (KPIs), and infrastructure/operations reporting to ensure compliance and continuous improvement. Develop and implement process improvements, risk mitigation strategies, and self-service initiatives. Partner with program leads and coordinate with developer teams as needed to align delivery with customer priorities. Ensure adherence to VA security, compliance, and governance requirements. Support financial management activities including budgeting, forecasting, and cost control. Mentor and develop staff, fostering a culture of accountability, inclusion, and professional growth. Required Skills: Bachelor's degree in computer science, management or related field (or equivalent experience). Must have 5+ years of experience in program/operations management within Federal contracting and mission support in a cloud environment. Must have 2+ years of deployment and operations experience with custom-integrated solutions where multiple integrations are present Must have 2+ years of continuous operations monitoring and resolving operational issues within defined recovery windows Demonstrated success managing teams and operations in a fast-paced environment. Experience with AWS services, examples including AWS GovCloud, EC2, Lambda, EKS, S3, EBS/EFS, RDS, Redshift, Elasticache, VPC/Gateways, Route 53, CloudWatch/Trail, IAM, Secrets Manager, SQS/SNS, Quicksight, SageMaker and Bedrock. Strong knowledge of operational delivery models, such as DevSecOps and ITIL. Experience with performance management, SLEs, and customer engagement. Excellent communication, negotiation, and stakeholder management skills. Must be able to obtain a Veterans Affairs Public Trust and successfully pass a thorough Government background screening requiring the completion of detailed forms and fingerprinting. RealID, non-expired passport or military ID is also required for this process. Desired Skills: Certifications: AWS Certified Solutions Architect, AWS Certified SysOps Administrator Experience with AWS GovCloud. #Veteran_First The likely salary range for this position is $93,500 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

The Momentum Technical Subject Matter Expert (SME) will serve as a key technical authority supporting the implementation, modernization, and optimization of CGI Momentum for a Cabinet-level federal agency. This role provides deep subject-matter expertise in Momentum's financial, acquisition, and technical architecture components, offering guidance across requirements development, system configuration, and solution design. The SME will help shape system enhancements, ensure architectural alignment with federal IT standards, and advise on improvements across domains such as security, networking, automation, and software lifecycle management. The ideal candidate has extensive experience leading Momentum implementations, collaborating with both functional and technical teams, and delivering innovative system improvements that enable scalable, compliant, and efficient federal operations. Primary Responsibilities Serve as the technical SME for CGI Momentum financial and acquisition modules. Provide expert technical guidance during requirements analysis, system design, configuration, and implementation. Lead evaluations of system architecture, integrations, interfaces, and data structures. Recommend system improvements across architecture, networking, automation, security, and communications. Support development and documentation of technical specifications, design decisions, and system artifacts. Advise program leadership on modernization strategies, emerging technologies, and best practices. Coordinate with functional, development, and operations teams to ensure technical alignment. Participate in technical reviews, solution walkthroughs, and governance discussions. Troubleshoot complex system issues and guide root-cause analysis efforts. Promote adherence to software lifecycle management, configuration management, and federal IT standards. Minimum Qualifications Demonstrated experience implementing a financial or acquisition management system for a Cabinet-level federal agency. Hands-on experience with CGI Momentum configuration, customization, and integration. Proven ability to lead technical analysis, requirements development, and system implementation activities. Strong knowledge of information systems architecture, networking principles, security controls, and automation technologies. Experience providing technical or managerial direction in IT system development or modernization projects. Familiarity with federal financial management processes, acquisition lifecycle requirements, and compliance frameworks. Excellent communication skills for interfacing with technical teams, functional stakeholders, and senior leadership. Desired Qualifications Experience with large-scale Momentum implementations across both financial and acquisition domains. Knowledge of federal system modernization initiatives, cloud strategies, and emerging architectures. Experience with modeling and simulation tools used to evaluate system performance or architecture alternatives. Background supporting federal agencies with FFMIA, FISMA, FITARA, or other compliance-driven programs. Experience integrating Momentum with enterprise data systems, reporting platforms, or shared services. About Aptive Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012 Employees: 300+ nationwide EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Future Tech Enterprise, a leader in IT fulfillment and lifecycle solutions, is seeking a ServiceNow Queue Manager to oversee and manage ServiceNow ticket workflows related to computer fulfillment, returns, and asset lifecycle tracking for key enterprise clients. This role bridges the gap between customer ServiceNow environments and Future Tech's internal ERP system, ensuring operational excellence, data integrity, and SLA compliance across every phase of the fulfillment lifecycle. **Please Note** This is NOT a developer role ** The ServiceNow Queue Manager will work closely with Program Managers, Inside Sales, Depot Operations, and Customer Stakeholders to provide accurate, timely, and customer-aligned execution across all ServiceNow-related tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about process improvement and system integration. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities ServiceNow Ticket Management Monitor and manage all incoming and active ServiceNow tickets related to computer procurement, deployment, returns, and asset support. Serve as the first-line operations interface between customers' ServiceNow environments and Future Tech internal systems. Coordinate ticket fulfillment timelines to meet or exceed defined SLAs and customer expectations. Escalate workflow blockers or inconsistencies to appropriate stakeholders, including the customer's ITSM owner, internal IT support, and the Program Manager. Proactively resolve or route misclassified or incomplete tickets for correction to ensure continuity of service. Collaborate with the Program Manager to review SLA compliance reports, backlog risks, and performance KPIs on a regular cadence. Returns Queue Oversight Oversee the ServiceNow Returns Queue and asset record management tasks. Validate returned equipment against asset tags, serial numbers, and customer-owned configurations to ensure integrity. Cross-reference returned asset data with Future Tech's ERP system and the customer's CMDB (Configuration Management Database). Validate ownership status and warranty coverage before final disposition. Implement quality assurance controls to mitigate inaccuracies arising from limitations or ServiceNow field constraints. Inventory Control and Lifecycle Tracking Track device movements throughout the entire lifecycle-from procurement to fulfillment, returns, redeployment, and disposition. Leverage reporting capabilities for visibility across inventory locations, statuses, and shipment flows. Ensure in-transit and depot inventory is reflected accurately in internal systems and customer dashboards. Continuous Improvement & Process Feedback Provide ongoing feedback to Future Tech and customer teams on ServiceNow system optimization opportunities. Document and recommend changes to reduce manual interventions, accelerate ticket handling, and align workflows between platforms. Stay informed of all changes to customer ServiceNow workflows, field configurations, and automation scripts that may impact fulfillment procedures. Train team members and document SOPs (standard operating procedures) for ServiceNow queue responsibilities. Qualifications Required: 3+ years of hands-on experience with ServiceNow (ITSM, Asset Management, or Fulfillment modules). Familiarity with ERP systems and asset tracking/inventory platforms. Strong understanding of IT fulfillment, device lifecycle processes, and asset returns management. Proven ability to work cross-functionally with program management, IT, sales, and warehouse teams. Experience with SLA monitoring, reporting, and issue escalation protocols. Exceptional attention to detail and process accuracy. Intermediate Excel skills for custom reporting and dashboard creation. Strong communication skills, including stakeholder updates and documentation creation. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. #LI-Remote Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an impact As a Service Desk Technician III, you will be responsible for managing and resolving elevated support desk tickets escalated from Tier 2 or directly assigned to you when necessary. Your primary focus will be to fully resolve complex tickets while adhering to Service Level Objectives (SLOs). Additionally, you will work to prevent further escalations by providing advanced first-touch resolution whenever possible. Maintaining high-quality service, fast response times, and a customer-focused mindset with clear communication will be essential. The ideal candidate should thrive in a fast-paced environment, demonstrating the ability to switch quickly and effectively between tasks while keeping the customer informed throughout the process. Location and Work Expectations This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. To best support our clients and team, this role is open only to candidates who are physically located in Lombard, IL Monday-Friday, 8am-5pm CST What you will be doing Manage and resolve elevated client service tickets from Tier 2 or assigned for Tier 3 support, ensuring timely resolution or proper escalation Maintain accurate ticket records using service management software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client issues, performing root-cause analysis and implementing long-term solutions Perform software upgrades and address system gaps or configuration challenges. Update and maintain accurate client documentation Identify and communicate infrastructure improvements, performance optimizations, and security concerns Coach and mentor fellow Ntivians to enhance performance and support professional development Ensure adherence to industry best practices and compliance with security and operational standards Assist with additional duties to support team goals and business objectives Make configuration updates to existing client infrastructure, including network devices, organizational policies, and DNS records Required Knowledge and Experience 3-5 years of total IT experience, with at least 1-3 years at the Tier 2 or equivalent level, with advanced experience in IT support and administration Expertise in supporting, administering, and troubleshooting Microsoft Desktop and Server operating systems and applications Deep knowledge of Microsoft 365, Google Workspace, Microsoft Exchange, and related email technologies, including spam filters Strong knowledge of at least one cloud platform and its console Extensive experience with software deployments, configuration management, and endpoint security (AV, device hardening) Proficiency with network hardware, including Firewalls, Managed Switches, WAPs, and VoIP phone support Knowledge of RAID, NAS, and SAN concepts Familiarity with Apple mac OS Expertise in supporting iOS and Android devices Advanced skills in managing shared drive permissions, optimizing security groups, and implementing "need to know" access controls Expertise in group policy management, including item-level filtering and security groups Advanced experience with SSL VPN, Site-to-Site VPN, NAT/PAT policies, Access Rule Creation, and Advanced Routing Extensive experience in Windows Server administration (Active Directory, Group Policy, DNS, DHCP, NPS, Print Management) Advanced knowledge of virtualization technologies: VMware ESXi, Hyper-V, and Azure Expertise in SSL Certificate creation, implementation, and management Advanced diagnostic skills for resolving complex technical issues and identifying misconfigured services Experience in providing escalation support and identifying imminent system failures for timely escalation In-depth knowledge of security tools and best practices for securing client infrastructure Ability to document technical processes and solutions clearly and accurately Proficient in reviewing, refining, and creating Standard Operating Procedures (SOPs) You'll be successful in this role have experience in/with Strong problem-solving capabilities Strong organizational and time-management skills, with the ability to manage multiple cases of varying difficulty from multiple clients Strong attention to detail and accuracy Excellent communication skills Ability to foster a supportive and collaborative environment Proven ability to effectively engage with clients, including resolving issues in high-pressure or emotionally charged situations Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Desired certifications: CompTIA Network+ CompTIA Security+ Related Microsoft certifications Microsoft Azure Microsoft 365 Windows Server Security Networking certifications from Cisco, Meraki, Watchguard, etc. VMware VCP Desired Education: Bachelor's Degree in Computer Science, Information Systems, Engineering or other related discipline preferred Experience working for a Managed Services Provider Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $60,000.00 and $75,000.00 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 12/16/25.

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce is searching for a Software Engineer II - Infrastructure join the DAT (Delivery Acceleration Team). We are currently a small, distributed team that engages with the entire Engineering organization by maintaining Commerce's Cloud Development Environment that enables engineers to work faster and to be less encumbered by technical burdens. What You'll Do: Maintain and improve Commerce's Cloud Development Environment Help engineers become more productive, removing environment concerns as an impediment Maintain Ruby services that orchestrate infrastructure Contribute to a new Golang CLI tool developers will use to manage their environment Work with technologies and tooling such as GCP, Nomad, Consul, Vault, Terraform, Packer, Puppet, and CircleCI to provide an effective development environment Educate engineers on tool usage and process improvements Provide support for the development environment Document technical aspects and user flows of features Work and collaborate with a distributed team across the world Assist in defining the team's roadmap Work closely with engineers to gather requirements Create and monitor statistics to observe tooling health and functionality Who You Are: 5+ years of professional experience as a Software Engineer A trusted engineer who has completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience Knowledge of configuration management systems such as Puppet, Chef, or Ansible (we use Puppet) Experience with Linux systems administration, including solid scripting skills (Ruby) and Bash Experience developing/scripting in Ruby or Golang Experience working with modern infrastructure tools and technologies Comfortable exploring and engaging in unfamiliar languages, tools, and technologies Eager to work on difficult problems Able to contribute to project discovery, design, and implementation Comfortable working on several projects in concert Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor Highly proactive and results-oriented with excellent critical thinking skills (Pay Transparency Range $93,000.00 - 156,000.00) #LI-GC1 #LI-REMOTE The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

**Responsibilities & Qualifications** **RESPONSIBILITIES** + Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure + Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management + Work on VTC tasks/projects as designated by the Team Lead and/or PM + Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters + Develop required specifications for simple to moderately complex troubleshooting + Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins + Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices + Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs + Perform CODEC updates and other technical administrative duties as assigned + Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management + Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure + Create, update, and manage trouble tickets in the DLA Service Now ticketing system + Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network + Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software + Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives + Provide software and configuration updates as required by DOD IA directives + Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required + Create and update documentation, including CONOPS, SOPs, and troubleshooting guides + Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads **REQUIRED QUALIFICATIONS** + DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): + CCNA Security + CySA+ GICSP + GSEC + Security+ SSCP + Computing Environment Certifications: + 200-301 Cisco Certified Network Associate (CCNA) AND (one of the following within 6 months of start date): + 100-150 Cisco Certified Support Technician (CCST) Networking + 100-160 Cisco Certified Support Technician (CCST) Cybersecurity + Clearance: + Must possess Secret Clearance with IT-I Sensitivity + Experience: + Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required. **Overview** We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP"As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Columbus, OH (on-site) + Type of environment: Office + Noise level: Medium + Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work eveningsand weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** US Citizen Secret clearance with IT-I sensitivity required **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **Job Locations** _US-OH-Columbus_ **ID** _2025-8037_ **Category** _Network Administrator/Engineer/Architecture_ **Type** _Regular Full-Time_

Who We Are: Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician, a health coach navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life. What You'll Do: Vori Health is seeking a highly skilled Director of IT Operations to lead and scale our technology operations in support of our mission to provide integrated, whole-person musculoskeletal (MSK) care. This role oversees the performance, reliability, and security of our cloud environments, end-user computing, IT service desk, and device lifecycle management. The Director will also play a key role in supporting the CISO with security certifications (including HIPAA and HITRUST), ongoing security initiatives, and internal and external compliance audits. This is a hands-on leadership role ideal for an operationally-driven, detail-oriented IT leader who thrives in a fast-paced, digital-first healthcare environment. Essential Functions: IT Operations Leadership Lead day-to-day IT operations across cloud infrastructure, IT service desk, and end-user technology. Establish operational processes, service-level expectations, and performance metrics to ensure reliable, responsive support. Develop and maintain documentation, runbooks, and IT policies to support operational consistency and scalability. Oversee IT asset management, including procurement, inventory tracking, and lifecycle planning. Cloud Infrastructure & Systems Management Manage Vori Health's cloud-based environments ( AWS, Azure) in partnership with engineering and security teams. Ensure cloud performance, reliability, availability, and cost optimization. Oversee configuration management, access controls, and cloud resource provisioning. Support disaster recovery/business continuity planning and periodic testing. IT Service Desk & End-User Support Lead the IT service desk team to deliver world-class support for internal employees and clinicians. Oversee laptop provisioning, onboarding/offboarding workflows, device deployment, hardware troubleshooting, and end-user training. Continuously improve help desk processes, request routing, ticket volume analysis, and automation opportunities. Ensure timely resolution of incidents and root-cause analysis for recurring issues. Security & Compliance Support Work closely with the CISO to support Vori Health's security certification and compliance initiatives, including HIPAA and HITRUST readiness and maintenance. Participate in risk assessments, vulnerability remediation, policy updates, and security awareness efforts. Collect and prepare evidence for internal and external audits, including SOC 2 (if applicable), HIPAA audits, and HITRUST assessments. Ensure IT operational controls are implemented, monitored, and documented. Vendor & Technology Management Manage IT vendors, SaaS platforms, MSP partners, and hardware providers to ensure strong service delivery and contract performance. Evaluate new tools and technologies that enhance IT operations, security, and employee productivity. Oversee licensing management, renewals, and cost optimization across IT services. Leadership & Collaboration Build, mentor, and lead a high-performing IT operations team. Collaborate cross-functionally with Engineering, Product, Clinical Operations, People Ops, and Security teams. Communicate operational status, risks, and initiatives to leadership in a clear and actionable manner. Champion a culture of reliability, security, continuous improvement, and exceptional internal customer service. Supervisory Responsibilities Leading team of support Specialist and cloud engineers, Dev Ops engineers Perform other projects and duties as assigned Who You Are: Required: Bachelor's degree in Information Technology, Computer Science, or related field-or equivalent experience. 10+ years of progressive IT operations experience, including managing cloud environments and IT support functions along with 5 years of leadership experience. Strong experience with IT service desk leadership, device provisioning (Mac/Windows), and SaaS administration. Experience supporting healthcare privacy and security frameworks (HIPAA ; HITRUST strongly preferred). Proven experience gathering and preparing documentation for security and compliance audits. Strong knowledge of identity & access management, endpoint management (e.g., Jamf, Intune), and security best practices. Excellent communication, stakeholder engagement, and project leadership skills. Nice-to-Haves: Experience in a digital health or telehealth environment. Familiarity with HITRUST CSF certification processes. Certifications such as ITIL, CISSP, CISM, CompTIA Security+, or HCISPP. Experience with scripting/automation for IT operations (e.g., PowerShell, Bash, Python). Work authorization/security clearance requirements: Authorized or able to provide required documents to work in United States or Canada.  Physical Requirements/Work Environment: Remote work environment.  While performing the duties of this job, the employee may be regularly to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.  Specific vision abilities required by this job include close vision requirements due to computer work.  Company Benefits At Vori Health, we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall well-being, growth, and work-life balance: Competitive Salary: We offer competitive pay based on experience, skillset and the value you bring to the team. Equity Options: As part of our commitment to long-term success, we offer equity options, giving you the opportunity to share in the growth of the company. Health & Wellness: Our health benefits include medical, dental, and vision coverage to keep you and your family healthy. We also offer wellness programs and mental health resources to help you thrive both personally and professionally. Retirement Plans: We provide a 401(k) plan and Roth options to help you plan for the future and enjoy peace of mind. Paid Time Off (PTO): Enjoy generous paid time off, including vacation days, holidays, and sick leave, to recharge and maintain a healthy work-life balance. Fully Remote Work: Work from your home or private office location! We offer a flexible, fully remote work environment that allows you to manage your workspace in a way that best suits your lifestyle. Professional Development: We encourage continuous learning and growth with access to training resources and Professional Development stipend for further education. Parental Leave: We offer paid parental leave to support team members through important life moments, whether you're welcoming a child or expanding your family. Employee Assistance Program (EAP): Access confidential counseling and support for personal or work-related challenges to maintain your well-being along with additional employee assistance programs. We're committed to creating a workplace where you can grow, succeed, and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors! EEO Statement: Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Angi , we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need - and connecting pros with homeowners who have the jobs they want. Angi at a glance: Homeowners have turned to Angi for more than 300 million projects 1,000+ home service tasks covered 2,800 employees worldwide Why join Angi: Angi is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. About the team The IT Infrastructure team at Angi designs, builds, and maintains the systems that power our business and employees. We focus on automation, scalability, and security to ensure our technology foundation runs efficiently and reliably. The team partners across the business to deliver secure, scalable, and efficient technology solutions. While this is a remote position, we are a global company and are looking for applicants located in eastern or central time zones to align with our team's working hours. What you'll do Angi is looking for a Systems Engineer to join our Infrastructure team. We're seeking someone with a strong technical foundation and an Infrastructure as Code (IaC) and Infrastructure as a Service (IaaS) mindset. In this role, you'll help design, implement, and maintain endpoint and operating environments across the company, ensuring performance, reliability, and security through automation and proactive monitoring. Implement and manage IT Endpoint principles across Windows, Mac, and ChromeOS Automate installation, configuration, and maintenance of operating environments Manage software updates and system patching through automation and scheduling tools Monitor system performance, troubleshoot issues, and respond to incidents Maintain security and compliance across all endpoint environments Participate in an on-call rotation after becoming proficient in core technologies Document procedures, incidents, and lessons learned Collaborate cross-functionally to resolve technical problems and improve processes Provide training and technical support to users and team members Who you are 3+ years of experience in Systems Engineering, IT Infrastructure, or Endpoint Management Hands-on experience with tools like Jamf, Intune, or Google Workspace Strong knowledge of operating system updates, patching, and security principles Proficiency in PowerShell (Bash or Ruby a plus) Experience managing endpoints from vendors such as Apple and Lenovo In-depth experience with Linux, Mac, and Windows administration Familiarity with automation platforms (e.g., Jenkins) and scripting for configuration management Working knowledge of Microsoft Active Directory, Group Policy, IIS, and File Services Understanding of modern authentication and identity tools (Okta preferred) Excellent problem-solving and analytical skills Strong communication, collaboration, and time management abilities Awareness of data privacy and compliance best practices We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges $80,000 - $135,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

Role Description As a Tech Lead for Physical Infrastructure, you will drive the technical strategy and architecture behind Dropbox's global datacenter, network, hardware, and automation systems. You will play a crucial role in areas such as network engineering and automation, datacenter architecture, infrastructure reliability, and large-scale systems design. In this role, you will define the next generation of Dropbox's physical infrastructure-ensuring it is scalable, automated, cost-efficient, and ready to support storage, compute, and AI workloads. You will influence multi-year roadmaps, lead complex cross-team initiatives, and partner closely with senior engineering, operations, and product leaders across the company. This is a high-visibility technical leadership position where you will guide architectural decisions, mentor engineers, and improve the operational resilience of the systems powering hundreds of millions of users. You'll gain substantial senior leadership exposure, influence Dropbox's long-range infrastructure strategy, and help shape one of the most critical parts of our platform. Responsibilities Lead technical strategy and architecture across network engineering, network automation, datacenter engineering, hardware engineering, and physical operations. Design and drive large-scale infrastructure automation systems that improve reliability, reduce manual work, and streamline configuration, deployment, and telemetry pipelines. Guide multi-quarter, cross-functional initiatives spanning cloud infrastructure, datacenter buildouts, and network modernization efforts. Serve as the senior technical escalation point for complex infrastructure challenges, including large-scale design decisions and high-severity production incidents. Partner with Infra SWE, SRE, Capacity Planning, Security, and Operations to ensure Dropbox infrastructure remains reliable, scalable, and cost-efficient. Mentor engineers across multiple disciplines, raising the technical bar through design reviews, architectural frameworks, and best practices. Drive continuous improvement in operational resilience, system reliability, and infrastructure efficiency. Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. Requirements 12+ years of experience in large-scale infrastructure engineering, including network engineering, distributed systems, or network automation. Proven experience designing and operating production networks (datacenter fabric, backbone routing, traffic engineering, reliability architecture). Strong technical background in infrastructure automation (configuration management, deployment pipelines, orchestration frameworks, telemetry systems). Demonstrated ability to lead multi-team technical initiatives, influencing architectural direction and driving cross-functional alignment. Experience diagnosing and resolving complex infrastructure issues, including participation in high-severity incident management. Effective communication and collaboration skills, with experience working across engineering, operations, and leadership teams. Ability to mentor engineers, drive technical standards, and improve engineering quality across multiple domains. Preferred Qualifications Experience designing or operating datacenter mechanical, electrical, or capacity systems. Background in hardware lifecycle management, server/switch qualification, or vendor evaluation. Experience developing backend or distributed systems supporting infrastructure automation or orchestration. Prior leadership in multi-region infrastructure buildouts or modernization programs. Advanced expertise in network architecture (underlay/overlay fabrics, BGP/EVPN, routing policy, failure domain design). Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$212,700-$287,700 USDUS Zone 3$189,000-$255,800 USD

GovCIO is currently hiring a Configuration Manager to support our client's contract needs. This position is fully remote and located within the Washington, DC area. Responsibilities The configuration manager is responsible for managing and maintaining software systems, ensuring the integrity and consistency of software products throughout the project lifecycle. Their duties include: Overseeing and ensuring the integrity of software products Administering internal websites, editing scripts, and preparing documentation for software releases Designing and executing configuration plans Coordinating with supervisors and analysts Preparing complete configuration documentation and overseeing the management of configuration items Implementing and managing ServiceNow Discovery to automate the identification and tracking of IT assets Overseeing data governance and defining Configuration Items (CIs) while managing relationships Leading the tracking and managing of update sets to ensure controlled and efficient deployment of system changes across environments Maintaining data integrity and supporting IT operations to align with business goals Qualifications Bachelors Degree with 8+ years of configuration management experience or (commensurate experience) Minimum of 8 years of experience in configuration management or a related field Experience in managing complex IT projects, using ServiceNow CMDB configuration management tools, and familiarity with relevant standards and regulations are also important Required experience with ServiceNow (SNow) and SNow Discovery skills Good communication skills to manage stakeholders Expertise in MS Office products Good writing skills to document process and procedures Clearance Required: Ability to maintain a HUD public trust clearance Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $81,850.00 - USD $110,000.00 /Yr.