Customer Support Quality Manager
Purple Rain
Remote job
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries. Job Description Our team is very small and friendly. Hours: Extremely flexible - you can work any weekdays/weekends. All we ask is that you stay for at least 2 hours at a time. We are currently offering up to 20 hours of work per week. We have a team of 8 who's handling customer support. We are seeking a senior support specialist to head, monitor and improve the support delivery. Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules - Understanding issues and improving knowledgebase - Maintain metrics & documentation In addition you will also be handling direct support queries - Use online software to answer customer questions via email & chat - Help customers solve a wide variety of issues - Solve problems creatively Qualifications - Excellent written communication skills - Strong sense of empathy - Previous experience with web-based customer support tools - Not a requirement, but a decent sense of humor doesn't hurt :) - Experience with SaaS - 3+ Years experience in Customer support Additional Information Please specify if you are can handle a multi role. This is a remote position. Mandatory information to be sent during application Expected Hourly rate Number of hours available per week Timezone and schedule of availability (example 10 am est to 2 pm est) How soon can you get started Any additional skills which we should know about What support software have you had experience with?$74k-105k yearly est. 60d+ agoSenior Manager of Data Engineering and AI Automation, Business Systems
Stitch Fix
Remote job
, Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Team The Business Systems team is the strategic technology and data partner for our company's core operations. We are the architects and owners of the tech stack that powers our Finance , Procurement, Merchandising and HR/ People and Culture functions. We partner directly with business leaders to design, implement, and optimize scalable systems. But our work doesn't stop at the application layer. We are also responsible for transforming our business data into a strategic asset. Our team builds and manages the data engineering pipelines, analytics dashboards, and next-generation automation and Gen AI solutions that serve these functions. From core retail domain to our Stitch Fix specific data models, our work ensures data integrity, delivers critical insights, and empowers our leaders to make data-driven decisions. If you love solving complex business challenges with technology and data, and want to make a tangible impact on how our company operates, you'll fit right in. About the Role We're seeking a strategic Senior Engineering Manager to lead our Business Systems Data & Insights team, serving critical domains including Finance (Accounting, FP&A), Merchandising, Procurement, and HR/People & Culture. This is a high-impact, high-visibility role where you will shape the future of how Stitch Fix leverages data and AI to drive key business decisions and directly influence company strategy. You will be responsible for driving our data and AI transformation by building scalable data infrastructure, advancing analytics capabilities, implementing intelligent automation, and accelerating Gen AI adoption across these essential business functions. You're excited about this opportunity because you will... Lead and Mentor a World-Class Team: Hire, develop, and lead a high-performing team of data engineers and automation specialists. Foster a culture of technical excellence and continuous improvement, empowering your team to build robust solutions for data, automation, and AI. Own Critical Data Infrastructure: Build and own end-to-end data solutions, including ETL/ELT processing frameworks, data orchestration, metrics frameworks, and scalable data models optimized for retail financial data, P&C/HR analytics, and operational metrics. Drive AI & Automation Innovation: Establish and evolve automation and Gen AI frameworks purpose-built for Finance and HR. You will drive innovation in Gen AI applications, creating agents and automation that fundamentally transform how these teams work. Ensure Financial & Data Integrity: Build robust, compliant systems that meet the highest standards for financial data integrity. You will ensure all data systems comply with SOX (Sarbanes-Oxley) requirements, implementing necessary controls and audit trails, while partnering with Compliance, Internal Audit, and Finance teams to meet all regulatory requirements (including GDPR, CCPA, etc.). Partner to Solve Complex Challenges: Collaborate closely with a diverse set of stakeholders-from business leaders in Finance and People & Culture to engineering partners in Product, Data Platform, and HRIS-to solve complex data and business challenges at scale. Define Strategy and Execute with Autonomy: You will have the autonomy to shape the team's strategic roadmap and investment priorities based on business impact. You will be responsible for both strategic planning and hands-on delivery, including enhancing current tools and providing direct support to your business partners. We get excited about you because you have... 8+ years of professional experience in data engineering, analytics engineering, or related technical roles, with demonstrated progressive responsibility 3-5+ years of engineering management experience, leading teams of 3-10+ engineers with proven track record of building high-performing teams Expert-level Python and SQL skills with production-grade code quality and design patterns Hands-on experience building and scaling data pipelines using modern orchestration tools (Airflow, or similar) Deep understanding of data modeling, dimensional modeling, and data warehouse design patterns Experience with batch and stream processing using Spark, Flink, or similar distributed computing frameworks Proficiency with cloud data platforms (AWS, GCP, or Azure) and modern data stack tools Strong experience with BI and analytics tools (Looker, Tableau or similar) ETL/ELT development experience with tools like Fivetran, dbt, or custom frameworks Working knowledge of retail financial data (FP&A metrics, merchandise planning, corporate accounting, or procurement analytics) Familiarity with HR data models (headcount analytics, compensation, performance management, or recruiting metrics) Experience integrating with ERPs (Oracle Fusion, NetSuite, Workday or others) and connected planning tools (Anaplan, Adaptive Planning, Essbase) Understanding of SOX (Sarbanes-Oxley) compliance and IT general controls (ITGCs) Experience implementing data controls, audit trails, and access management for financial and HR systems Exceptional cross-functional communication skills-able to translate complex technical concepts for business audiences Strong prioritization skills with business impact and ROI in mind Experience working autonomously and taking ownership of complex projects from conception to deliver Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$138,000-$230,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************$138k-230k yearly Auto-Apply 14d agoPart-Time Mental Health Therapeutic Program Worker - Part-Time (ETA)
Dasstateoh
Columbus, OH
Part-Time Mental Health Therapeutic Program Worker - Part-Time (ETA) (250008WB) Organization: Behavioral Health - Central Ohio Behavioral HealthcareAgency Contact Name and Information: Mary ************Unposting Date: Jan 1, 2026, 4:59:00 AMWork Location: Central Ohio Behavioral Health 2200 West Broad Street Columbus 43223-1492Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 22.60Schedule: Part-time Work Hours: various Classified Indicator: UnclassifiedUnion: OCSEA Primary Job Skill: Direct Support/Direct CareTechnical Skills: Behavioral Health, Direct Support/Direct Care, Mental HealthProfessional Skills: Attention to Detail, Building Trust, Teamwork, Confidentiality Agency Overview Part-Time Mental Health Therapeutic Program Worker (ETA) Central Ohio Behavioral HealthcareWho we are:At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.DBH Values:Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused) Collaborative (Approachable, Reasonable, Transparent) Value DrivenInnovative (Yes Before No) Strong Sense of UrgencyOur team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.Job DescriptionPlease note: Effective October 1, 2025, the Ohio Department of Mental Health & Addiction Services has transitioned to its new name-the Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive, person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state.What you'll do at DBH:· Participate in the development of treatment plans· Charting, documentation, records, and reporting· Organizing and conducting patient group activities· Transport of patients to off-site appointments· Participating in appropriate interventions Must be able to complete a 4-week training/orientation. May work weekends and holidays; may be exposed to communicable diseases and unpredictable patient behavior.Training and development required to remain in the classification after employment. This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of 7 on the OCSEA Pay Range Schedule. This position is located Central Ohio Behavior Healthcare Campuswithin COBH at 2200 W. Broad Street, Columbus, OH 43223.Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after 120 days of satisfactory performance and then a yearly raise thereafter.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMinimum Qualifications: Formal education in arithmetic that includes addition & subtraction & in reading, writing & speaking common English vocabulary. In Department of Developmental Disabilities, must also possess a high school diploma or a certificate of high school equivalence pursuant to Chapter 5123:2-3-01(F) (1) (c). For positions that require operation of motor vehicle to transport consumers to recreational, educational &/or occupational activities, a valid driver's license is required. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Direct Support/Direct Care *Applications of those who meet the minimum qualifications will be further evaluated against the following criteria: All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, active disciplinary record, and work record. Additional Qualifications: Primary Job Skill: Mental HealthTechnical Skills: Behavioral HealthProfessional Skills: Cultural Awareness, Building Trust, Collaboration, Establishing Relationships, Decision Making, Adaptability, Teamwork, Strong Written and Verbal Communication Required Educational Transcripts Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution's website will not be accepted. OhioMHAS reserves the right to evaluate the academic validity of the degree-granting institution.Supplemental InformationApplication ProceduresTo be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.Background Check NoticeThe final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO Program Administrator at *************************** or ************.All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.$27k-40k yearly est. Auto-Apply 37m agoMarketing Intern | Spring Semester | Remote
Bestlogic Staffing
Remote job
Who is BestLogic Staffing?Are you motivated to put your stamp on a growing company? Are you interested in an organization that provides open access to its Executive team, various career paths, ongoing training and a structure for financial success? If yes then lets talk about BestLogic Staffing! Learn More about BestLogic Staffing | About us| Our Culture Internship Overview We are seeking a highly motivated, self-starter to join the North America Marketing team as a part-time interns (Spring Semester & Credit Based - 160 hours and must be approved by your school/non paid). Below is a list of duties: Supports the marketing team through the collection, organization and maintenance of marketing materials using web-based and network-based systems. With supervision, activities also include direct support to marketing staff by organizing and producing materials for pre-qualification efforts, proposals or presentations. Supports the organization and maintenance of marketing materials and data used by marketing staff to develop proposals and presentations (qualifications materials, boilerplate materials, archived files, etc.). With supervision, gathers qualification/proposal development support, including leading pre-qualification efforts, compiling and checking information, completing forms and reports for marketing purposes, and assisting in the proposal close-out process. Performs a variety of tasks which may be specific to a particular functional area of activity such as preparing reports, tracking and evaluating results, coordinating program developments, answering the phone, receiving messages, transmitting information, making copies, editing documents, handling routine inquires and making appointments. Participates in meetings and interfaces with various teams. Assists management in analyzing various data. Works on special projects and provides research as needed. Performs other duties as assigned. Community Management Engage with BLS audiences on social media to develop brand awareness and affinity on all of our social channels (Facebook, Twitter, Instagram, Pinterest and YouTube). Reach out to relevant bloggers, media outlets, power users, etc. on social media to share newly published content with them. Flag customer service queries and issues. Develop ways to grow our audiences organically. Becoming a part of our team by providing overall marketing support to the Brand Management, Digital and Social teams Assisting with execution of product promotions and digital and social media campaigns Collaborating with internal and external partners to support new product rollouts across brick & mortar and e-commerce marketplaces Researching end-users' insights and competition activities Creative Research and write short- and long-form content. Refresh and optimize existing blog content. Upload and edit blog content in Wordpress. Source, crop and upload imagery for blogs and campaigns. Social media Assist with the development of social media-first content, including pitching content ideas, writing social copy, sourcing images and creating assets. Monitor current events and trends for opportunities to insert the BLS brand into relevant real-time conversations. General Supporting Marketing and PR campaigns on an as-needed basis, including but not limited to analyzing travel data. Participate in team meetings and brainstorms when applicable. Bonus points if you: Are you familiar with social media management tools? have used Wordpress or other CMS have a working knowledge of SEO Are you familiar with Google Analytics, social media metrics and/or measuring content performance? Have a basic understanding of Photoshop Who are We Looking for? Difference Maker who wants to directly contribute to BestLogic Staffings growth Excellent written communications and phone skills The competitive and ethical mindset that puts the client first Interest in professional and personal growth Must be willing to have FUN! Requirements Education: Currently enrolled at an accredited undergraduate institution, preferably in pursuit of a degree in business, communications, English, marketing, photography, public relations, or other related field Excellent storytelling, verbal and written communication skills Collaborative spirit, but also able to work independently Interest in writing Ability to adapt to a brand tone of voice Strong spelling, grammar and proofreading skills Must be able to handle multiple projects and meet tight deadlines Sense of humor, contagious curiosity and creativity Active on social media (either personal accounts or in a previous role); knows what makes a good story on different social channels. Proficiency in social media, including Instagram, Facebook, and Twitter Analytical skills: ability to gather and analyze data and develop fact-based recommendations Project management skills: strong work ethic and ability to meet project deadlines Prior experience managing a professional social media account or blog A strong creative eye, and thorough understanding of photo composition BestLogic Staffing, LLC is a highly specialized full-service Staffing & Recruiting Firm. Headquartered in Rocky Hill, CT. We specialize in staffing in the areas of Engineering, Manufacturing, Information Technology, Aerospace & Defense, Administrative-Accounting-Finance, Call Center Operations, Life Sciences, Healthcare, and Skilled Trades/Logistics. Job Type: Internship Applicants must be authorized to work in the U.S. BestLogic Staffing is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.$26k-36k yearly est. 60d+ agoDirect Support Professional (DSP) / Caregiver
Dungarvin, Inc.
Columbus, OH
Who we are: At Dungarvin, we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services in 15 states, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life. Join our team as a Direct Support Professional / Caregiver in Columbus, Ohio and surrounding areas! Schedule: Full-time or Part-time Wage: $16.50-$17.50/hour based on position and program Company Benefits/Perks: * Medical, Vision and Dental Insurance for FT employees * Supplemental Insurance * Flex Spending and HSA Accounts for FT employees * Pet Insurance * Life Insurance for full-time employees * 401 K plan with up to 3% employer match after one year of services * PAID TIME OFF (PTO) for eligible employees * PTO Donation * Growth and Development Opportunities * Employee Referral Program * Employee Assistance Program * National Brand Discounts * Tapcheck - access to 50% of your pay before payday * PAID training and orientation Job Description What You Get to Do: A Direct Support Professional (DSP) caregiver provides direct support, positive direction, instruction, and assistance to individuals with mental, intellectual & developmental, and physical disabilities. The ultimate goal is to empower individuals with disabilities to live as independently and comfortably as possible while maintaining their dignity and respect. * Provide hands-on assistance, encouragement, mentoring, and guidance. * Ensure the comfort, safety, and personal growth of the individuals we serve. * Perform housekeeping and laundry duties. * Assist with daily living tasks such as moving around, getting in and out of bed, dressing, bathing, toileting, personal hygiene and more. Why This Role: * Personal fulfillment, a meaningful career, and the chance to make a difference. * Positively impact someone's life. * Gain health care experience to further your career. * Reliable work schedule. * Varied day-to-day experiences; no two days are the same Qualifications What Makes You A Great Fit: * Person-centered, patient, and kind * Dependable, adaptable, flexible * Observant and detail oriented * Positive role-model for others and able to work on a team * Committed to creating a respectful and collaborative environment * Computer skills for documentation * 18 years or older * A successful background clearance is required as part of the onboarding/employment process * Good communication is key in this role. You'll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members. Additional Information At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. 11/13 #DCOHJ #LI-BD1$16.5-17.5 hourly 2d agoPaid Media Lead (Remote US)
Directive Consulting
Remote job
Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO/Content, CRO, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time. At Directive, we're always looking ahead to connect with talented professionals who excel at crafting strategies that elevate search visibility, developing compelling content, and delivering value to audiences. As we continue to grow, we're always seeking forward-thinking individuals who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are eager to make their mark in B2B tech and SaaS marketing. The Paid Strategists are a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders on executing Paid Media deliverables. In this role, you will gain experience creating high-performing Paid strategies for enterprise SaaS businesses. *This role is listed internally as Senior Account Strategist, Paid Media * Roles & Responsibilities: Oversee and lead a collection of Paid Media accounts Serve as direct support to client contacts Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic Drive referrals via client relationships and professional network Build strategies for clients each quarter Have the ability to create, maintain, and optimize budgets for paid media campaigns across multiple channels Deeply understand client positioning and unique value propositions Confirm lead routing is accurate within a CRM Understand the value of Programmatic campaigns Responsible for personal productivity and utilization Work directly with Associate Director to ensure internal and client goals are being achieved Execute and optimize PPC advertising campaigns across multiple platforms including Google Ads, Facebook Ads, and LinkedIn Ads, focusing on keyword research, ad copywriting, and audience targeting to maximize ROI What You Offer: 3+ years experience working at a performance/digital marketing agency Experience working specifically with B2B SaaS/tech clients in an agency setting Deep expertise across paid search and paid social advertising campaigns, such as Google Ads, Facebook Ads, LinkedIn Ads and others Proficiency in using advertising platforms and tools such as Google Ads, Facebook Business Manager, LinkedIn Campaign Manager Strong understanding of PPC principles, including keyword research, ad copywriting, bid management, and campaign optimization Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance Ability to drive results and measure via OCT Proven and measurable success with mid-market or enterprise accounts A unique perspective on how to drive value for SaaS Ability to translate and articulate strategy and tell stories with data Equal parts competitive and curious; you're a true problem solver You live on the cutting edge of the industry, always looking for opportunities to grow and share Ability to organize, prioritize and manage multiple projects simultaneously You're quality-obsessed and have not lost your soul for advertising Travel to visit clients approximately once per year, per client or as needed What Success Looks Like: You encompass our core values through every interaction; internally and externally Effectively manage approximately five mid-tier and enterprise accounts Meet and exceed department level OKRs, such as client growth and goal attainment Build client trust and relationships that create consistent renewals Cross-sell services that align with client goals and objectives Clearly communicate results with client point of contact and executives Exceptional decision making, as it relates to strategic direction for accounts What We Offer: 🏠 We have a set living wage at Directive; The annual base salary range for this position based in the United States is $90,000- $110,000 USD with potential for bonus eligibility. This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience. 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents Benefits to Support the Whole Person: 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace 💪 Physical - Gympass 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave 💰 Financial - Traditional and Roth 401(k) with a 3% company match 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time 🌴 Annual Anniversary Trip with peers and executive leadership for fun and entertainment! Work Environment Requirements: As a remote-first company, you'll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to *******************************. Additional Information: At Directive, one of our core values is People First. We're committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-CV1$65k-134k yearly est. Auto-Apply 1d agoCustomer Service Representative/CSR
Cummins Wagner Co
Remote job
Join our Team of Employee Owners! Why work for a company when you can own it? Envirep, a Division of Cummins-Wagner, is seeking a Customer Service Representative at our Camp Hill, Pennsylvania location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Customer Service Representative Salary Range: $25.00-$30.00 per hour Department: Envirep Inside Sales Location: Camp Hill, Pennsylvania Reports To: Branch Manager Job Overview: The Customer Service Representative (CSR) provides direct support to customers and the Sales Department. The CSR plays a key role in a dynamic work environment to include quotation preparation, order entry, data tracking/reporting, and various other administrative functions. This position requires an administrative professional with a high degree of computer proficiency, and who is motivated, flexible, and eager to support customers and coworkers. Our most successful Customer Service Representatives: Possesses superior communication and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Experience and proficiency using Windows-based programs Possesses project management experience Possess an Associate's Degree or equivalent work experience required; Bachelor's Degree preferred Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Responsibilities include, but are not limited to, assisting customers with parts identification, providing accurate quotations, and entering/following up on purchase orders to ensure complete customer satisfaction. Specific roles and responsibilities of the CSR include: Accurately prepare and process sales quotations, purchase orders, and invoices. Coordinate with suppliers and manufacturers to gather product information, pricing, and availability. Manage projects from quote to shipment. Maintain and update customer records within our CRM system for accurate record-keeping. Perform order entry and manage credit memos and RMAs. Work with manufacturers to expedite orders as needed. Support the sales team with order tracking, delivery schedules, and follow-up on customer requests. Provide product information, technical support, and recommendations to customers. Collaborate with marketing to develop sales materials and promotional campaigns. Address and resolve customer concerns to ensure a positive experience. Assist with other administrative tasks to support sales and service departments. Additional tasks as assigned by management. Note: This position requires daily in-office attendance in Camp Hill, PA; remote work is unavailable. Cummins-Wagner Competitive benefits package: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Apply today and learn about your successful future as a team member of Cummins -Wagner Company, Inc. Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, age, handicap, religion, national origin, veteran status, or any other basis prohibited by applicable law. Cummins-Wagner is a 100% Employee Owned Company.$25-30 hourly Auto-Apply 60d+ agoSpecial Education Paraprofessional: South Scioto
Performance Academies
Columbus, OH
Job DescriptionJob title Special Education Paraprofessional Classification Nonexempt Reports to Principal Organization Unit Support Approved by Human Resources Effective date6/9/2025 Job Purpose An effective paraprofessional will support the instructional, behavioral, and social-emotional needs of students with disabilities under the direction of certified Intervention Specialists and general education teachers. This role assists in implementing individualized education programs (IEPs), providing direct support to students in various instructional settings, promoting student independence, and ensuring a safe, inclusive learning environment. The paraprofessional works collaboratively with educators, specialists, and families to foster academic progress and positive student outcomes in accordance with district policies and special education regulations. Duties and Responsibilities Primary responsibilities include: Assists in supervising students in the classroom. Attend IAT and/ or IEP meetings as requested, which are related to the instructional and behavioral goals of aided student(s). Assists with supervising students in the school building and escorting students to and from school buses and cars. Reports to teachers/Principal regarding behavior infractions, safety concerns, injuries, or other issues involving students. Assists and guides students to reinforce PA curriculum. Works with students individually and in small groups to reinforce basic learning and implement assigned programs. Assists in classroom preparations and strategies for reinforcing instructional materials and skills according to individual student needs. Assists with record-keeping procedures to document student learning and performance. Assists with classroom behavioral management to minimize disruptions, ensure a safe and orderly classroom, and ensure students are on task. Assists students in non-instructional areas, such as supervising the student lunch programs, bus duty, playground duty, hallway, and other related non-instructional areas. Accompanies students on field trips for the purpose of assisting with supervision. Assists teacher(s) with parent contact, as requested, to foster parent involvement in student education. Assists students with special needs in all aspects of classroom instruction to maximize inclusion, learning, achievement of IEP objectives, etc. Participates in the IEP process and serves as a resource for the IEP team as needed. Follows all applicable safety rules, procedures, and regulations governing the proper manner of assistance for all students; including those with disabilities or other special needs. Performs any other related duties as assigned. Qualifications Bachelor's degree in Education preferred. GED or High School Diploma required. Maintain current educational aide licensure, certification, BCI/FBI background check. Proficient in computer applications, including, but not limited to Google Docs, e-mail, and internet applications. Knowledge, Skills, Abilities and Personal Characteristics Effective verbal and written communication skills. Effective organizational and problem solving skills. Ability to maintain composure and perform responsibilities under pressure. Ability to establish and maintain cooperative working relationships with others. Ability to maintain confidentiality of information regarding student(s), employees, and others. Ability to work with a diverse group of individuals. Ability to establish a supportive and compassionate relationship with the student(s) assigned to you. Working Conditions Daily hours are from 8:00 am-4:00 pm according to the school calendar. Follow the required school dress code for building staff. Dexterity to operate a computer keyboard, mouse, and ability to handle other computer/technology-related components. Physical Requirements Physical ability to lift up to 25 pounds. Standing for extended periods of time. Ability to move around the building. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Powered by JazzHR 0N3ToumqTH$30k-36k yearly est. 4d agoBusiness Analyst/Specialist
EQT
Remote job
EQT is one of the United States' leading producers of natural gas and the first traditional energy company of scale in the world to achieve Net Zero on a Scope 1 and Scope 2 basis. From the office to the field, the #EQTeam is fueling the future. Power your potential with us. At EQT, we are making strides toward becoming the best producer by creating long-term value for all stakeholders, including employees, landowners, communities, industry partners and investors. Our vision is to evolve EQT into a modern, connected, digitally enabled organization. With an incredibly collaborative culture and a determined, progressive workplace, EQT was both named a National Top Workplace, as well as one of Pittsburgh's Best Places to Work! Join our Qrew! We are seeking a highly motivated and experienced Business Analyst/Specialist to drive significant process improvement and analytical initiatives within our Asset Development and Compliance programs. In this pivotal role, you will be instrumental in transforming our operational efficiency by leading end-to-end process optimization. This position provides direct support to Asset Development functions (Project Management, Project Controls, Construction, and Engineering) as well as Compliance programs. The role is responsible for driving the assessment, development, and implementation of program objectives and deliverables that enable operational excellence and organizational growth. The Business Analyst/Specialist responsibilities include but are not limited to: Lead, plan, and implement process improvement initiatives across Asset Development and Compliance programs. Map, evaluate, and optimize “As-Is” and “To-Be” business processes, ensuring efficient program handoffs and stronger alignment. Collect, analyze, and interpret data to identify root causes, performance gaps, and improvement opportunities. Develop and manage program metrics, KPIs, and evolution indicators to measure performance and highlight future opportunities. Conduct cost-benefit analyses and business intelligence reporting through the Digital Work Environment. Facilitate and support cross-functional project teams, ensuring alignment between Asset Development, Compliance, and Shared Services (Operations Services, Information Technology). Assist the Manager of Process Improvement & Analytics with program structure, workforce organization, and scaling to meet increasing Midstream demands. Deliver presentations, training sessions, and reporting on performance indicators, process improvements, and program controls. Prioritize and oversee process improvement and analytics projects, ensuring high-impact delivery. Share best practices, promote knowledge transfer, and strengthen collaboration across programs. Required Experience and Skills: 1-3 years of direct experience in natural gas project management, operations, engineering, or system dynamics of a natural gas pipeline system preferred. Bachelor's degree in finance, economics, accounting, business, engineering, or a closely related field. Strong data analysis and predictive modeling capabilities, with proven ability to translate complex findings into actionable business insights. Demonstrated ability to conduct business process reviews and drive process improvements across programs. Strong communication, presentation, and interpersonal skills with the ability to influence, build trust, and foster collaboration across cross-functional teams. Comfortable working with business end users, IT staff, and vendors both independently and as part of an integrated EQT Midstream team. Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio). Self-motivated and organized, with the ability to manage multiple priorities and deliver results independently. Preferred Experience and Skills: Master of Business Administration (MBA) degree is a plus. Minimum 5+ years of Oil and Gas industry experience (Midstream strongly preferred). Expertise with Business Intelligence and analytics tools (e.g., SQL, Python, Databricks, Microsoft Power BI, TIBCO Spotfire). Experience with Salesforce, Smartsheet, and Primavera P6 Remote work is being considered for this role excluding the following states: California, Connecticut, Delaware, Illinois, Indiana, Louisiana, Massachusetts, Michigan, New Jersey, New York, and Tennessee unless willing to relocate. Selected incumbent will be placed into the position that best suits their abilities and experience level. EQT Corporation and its subsidiaries is an Equal Opportunity Employer -- Disabilities/Veterans.$75k-102k yearly est. Auto-Apply 15d agoExecutive Operational Planning Manager - Human Resources
USAA
Remote job
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Executive Operational Planning Manager to join our Human Resources Chief of Staff team. In this role you will be responsible for providing support to the senior-most leaders through the prioritization and coordination of key deliverables and activities that drive interpretation of business operations and/or Centers of Excellence (CoE) analyses and initiatives, and the development of appropriate action plans and responses to address business issues and/or compliance and regulatory issues. Assist in the development and implementation of strategic and operational plans that drive success within key results areas. Act as liaison between business operations, both within and across the business units and enterprise CoEs. Provide moderate communications support to senior leadership for Board/Council/Committees, strategic or operational planning events, monthly business meetings, and/or compliance and regulatory requirements. Provide support and guidance to executive management to identify, develop and communicate specific business strategies across functional areas, utilizing expert knowledge of USAA, industry, business development, and financial planning. Lead strategic analyses of business needs and environmental trends in support of business strategy development and planning processes and, as appropriate, enterprise strategy and planning processes. Conduct business strategy reviews to assess progress and drive awareness of strategy achievement. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following location: San Antonio TX. Relocation assistance is not available for this position. What you'll do: Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies. Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results. Evaluates the relevance of messages for intended audience and ensures consistency and accuracy. Provides advice and guidance and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member. Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied. Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements. Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of project/program management experience supporting senior level executives, corporate event planning and/or managing executive level communications. Ability to build strong relationships and to work with all levels within the organization. Experience developing executive level briefings in support of EC, CEO and BoD deliverables. Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines. Demonstrated ability to manage confidential information. Ability to interact and collaborate positively with executive leadership and communicate concepts clearly. Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint. What sets you apart: Prior experience working within or providing direct support to a Human Resources (HR) function, demonstrating an understanding of HR processes, initiatives, and organizational needs. Deep expertise in executive communications, presentation design, and data interpretation. Able to transform complex information into concise, leader-ready deliverables. Able to streamline presentation workflows and introduce repeatable processes to decrease turnaround times and improve cross-team collaboration. Proven ability to develop and manage sensitive and confidential data and materials with the utmost discretion and accuracy, ensuring compliance with all relevant policies and regulations. Advanced knowledge in Project & Workflow Tools: Salesforce, Zoho, Microsoft Project, Trello, Monday, Slack. Advanced knowledge in Communications & Media tools: Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere, After Effects), UX/UI tools (Figma, XD). US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770- $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.$93.8k-179.2k yearly Auto-Apply 2d agoFlex iCoach/Remote Support
Waypoint Maine
Remote job
Job Description in Sanford, Maine. The role of the ICOACH is to support members within Waypoint to be connected to others by supporting independence and the enhancement of skills identified in the Remote Monitoring Personal Care Plan using assistive technology and remote and in person coaching. This position supports members with improving skills, promoting self-determination, encouraging personally satisfying lifestyles and fostering growth to the greatest extent possible. The ICOACH will be responsible for maintaining a safe and supportive environment for members through remote and in person coaching, while ensuring that members are treated with dignity and respect. The ICOACH will support the interests, culture, and needs of the people we serve, and to promote respectful interaction with all individuals. The ICOACH will work successfully within a team as well as professionally represent Waypoint, supporting individuals using in person coaching and the remote coaching platform. The ICOACH will provide remote support as defined in the member's Personal Care Plan. The ICOACH will exemplify professional values, ethics, responsibility, and confidentiality. Requirements Activating and connecting to each location monitored by cameras and sensors by establishing a connection to each site at the beginning of every shift. Reconnecting to each location and checking the status of the cameras and sensors on an hourly basis or as assigned (24/7). This check may be performed more frequently if requested by the individual living arrangement due to the specific needs of members. Monitoring the presence of staff and compliance with minimum staffing ratios in homes/programs and contacting supervisors when staffing shortage is observed. When needed, dispatching staff to a location to resolve a situation as detected by the system or due to monitoring pre-scheduled needs of the consumers living at each residence. These needs may include, but are not limited to, turning, or repositioning a consumer at certain times, assisting with teaching interactions, and responding to safety or behavior issues Problem solving with each individual team regarding ways to best support the needs of individuals served in each living arrangement by providing support and guidance to program staff as needed and keeping accurate records regarding issues occurring throughout their shift. Ensuring the safety, and rights of persons served and responding to requests for assistance from program staff and/or persons served utilizing a variety of required communication tools, implementing home security measures, and using sound judgment to react to unplanned and emergency situations. Remotely supporting persons served to increase their independence and to exercise their rights by remotely and in person prompting and teaching skills in various activities of daily living as natural teaching opportunities arise, using informal teaching procedures. Provide support and guidance for members as outlined in their Personal Care Plan. Exercise sound judgment to ensure the safety and welfare of members. Notify supervisor of any situation developing or occurring in the home which could have a negative impact on the home's operation or member's welfare and safety. Acknowledge and respond to software notifications within appropriate timeframes, while prioritizing alert responses appropriately. During remote coaching hours respond to safety concerns and respond accordingly, dispatching in person staff as needed. Serve as an advocate for individuals receiving remote support by making recommendations to the appropriate supervisor/administrator, in areas where changes, updates and modifications can improve the quality of services/supports the member receives. Respect each member's right to privacy and confidentiality. Ensure that all medications are passed in a safe manner. Understand and comply with licensing requirements, MaineCare requirements, Person-Centered Planning requirements and all of Waban's policies and procedures. Provide remote coaching to DSP's in identified homes based on identified areas of need. Provide information to supervisor based on remote and in person coaching interactions. Documenting actions taken throughout the shift by maintaining logs and other data collection records to indicate actions taken at each location, the completion of hourly checks at each location and information or concerns regarding members seen throughout the shift Report concerns and successes to ICOACH supervisor Follow work schedule, demonstrate consistent attendance, adhere to core hours, and accurately record hours worked. Timely and accurate service documentation including but not limited to individual service records, billing service records, internal and external staff communications and reportable events. Managing and reporting, platform errors, malfunctions, and other technical issues per policy and procedural guidelines Manage agency funds by accurately recording expenditures as required. Conduct self in a professional, collaborative, and positive manner. Develop and maintain cooperative and collegial relationships with all staff while demonstrating a willingness to resolve conflicts quickly and completely. Operate as part of a team, maintaining a willingness to accept direction, constructive feedback, and information from the team. Maintain all required certifications for the Direct Support Professional position. Be able to pass a knowledge check on the member's personal care plans prior to providing support services Attend and participate in all required staff meetings and trainings Maintain a highly consistent and punctual employee work record, avoiding absenteeism and tardiness. Demonstrate flexibility and a willingness to assist in all residential settings as needed. Actively promote safety and safe practices. Ensure a clean and orderly program site while implementing all cleaning routines and checklists. Independently initiate maintenance and upkeep as necessary. Follow all agency safety standards and procedures. Alert ICOACH supervisor to safety and/or maintenance needs by following the internal protocols regarding the Maintenance Department. Follow all transportation policies including identifying any maintenance concerns with vehicles Other duties as assigned · Prior experience working directly with adults with ID/D required. Required. Must have the desire to work with individuals with intellectual disabilities, including a willingness to learn and support individuals living with complex disabilities · Strong communication skills, desire, and ability to support and teach others remotely. · A willingness to implement positive behavior supports, implementing structured activities, collecting accurate treatment data and behavior data, and demonstrating effective communication with members, families, coworkers, and other professionals. · Prior experience with Assistive Technology or the use of Electronic Health Records is desirable. A willingness and demonstrated aptitude using computers, smartphones and tablets and focus attention on screens displaying the monitoring station software · Ability to type 30+ words per minute · Ability to sit/stand at a workstation/desk for scheduled shifts · Should be computer proficient (Windows based applications) · Should be able to follow detailed instructions related to operating systems and client care plans · Color vision may be a requirement due to the nature of alerts displayed in the applications High School Diploma or GED Must become DSP, CRMA and Safety Care certified as a primary responsibility of the position Must have valid driver's license from state of residence and a clean driving record. Must be proficient in speaking, reading and writing English. Must have or gain through training the information technology skills to enter time & attendance, documentation of services, manage & complete trainings, and communicate with Supervisor and co-workers. Normal degree of flexibility; ability to sit or stand for extended period. Speak and model clear English to provide effective support to individuals who use English as a primary language, hear at normal speaking levels/ability to receive detailed information through oral communication, close visual acuity to perform activities such as collecting/preparing data, providing instruction, and extended use of technology/computer screens, and implement care as outlined in the Personal Care Plan. Benefits Medical, Dental, Vision Insurance Retirement Plan Paid Time Off Paid Holidays Employer Paid Short Term Disability Employer Paid Life Insurance and AD&D Critical Illness and Accident Insurance Flexible Spending Accounts$26k-40k yearly est. 10d agoLearning Support Specialist II - Communication
Columbus State Community College
Columbus, OH
Compensation Type: Hourly Compensation: $18.00 The Learning Support Specialist II (LSS II) performs the duties of a professional tutor in their area(s) of academic expertise and experience. The LSS II tutors in-person and is expected to work with students, either one-on-one or in small groups, to help them attain a deeper and more substantial command of the assigned subject matter and to develop and apply effective learning and critical thinking skills. The LSS II must be able to work with multiple students and with other tutors present, in a shared tutoring space. This position requires a strong command of the subject matter, an understanding of effective learning skills, and the ability to engage actively and creatively with students using a variety of methods and tutoring strategies. The LSS II communicates with the department regarding individual student progress and needs. This position is responsible for generating reports from tutoring software and sending them to his/her supervisor. The LSS II also provides general support for tutoring programs and activities, outreach events and activities, and daily program operations, as needed. Tutoring * Provides direct support to students in learning and understanding concepts, assignments, and material in the tutor's area(s) of expertise. * Helps students to develop and apply effective studying, time management, and critical thinking skills. * Meets with students by appointments and as drop-ins, depending on availability. Tutoring Program & Operational Support * Maintains documentation of all tutoring sessions. * Proficiently uses and implements the College's tutoring and record-keeping software. * Assists with training and mentoring of Peer Learning Success Leaders and new LSS IIs. * Works collaboratively with tutoring administration, staff, and tutors to develop strategies and materials for effective tutoring and learning skills support. * Contributes to the work of the tutoring program by participating in promotion and outreach events and assisting with the daily operations of the Tutoring Center as needed. Continuous Learning & Mentoring * Maintains a thorough knowledge of subject concepts and materials, as well as multiple instructional methodologies, to accommodate various student learning styles. * Attends tutor training sessions and participates in professional development activities covering a variety of tutoring and academic skills-related topics. * Provides support to LSS, LSS1, Peer Tutors & Supplemental Instructional Leaders. * Assists with technical support of tutoring software and reports. Culture of Respect * Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications * Master's Degree in a related field. * One (1) year of teaching and/or tutoring experience in an educational environment. Speech or Public Speaking. Additional License Requirements * State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). * An appropriate combination of education, training, coursework, and experience may qualify a candidate. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: * Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. * Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.$18 hourly Auto-Apply 43d agoVolunteer Program Coordinator
Hopelink Behavioral Health
Remote job
For more than 60 years PRS, now HopeLink Behavioral Health, has provided comprehensive and specialized support to individuals and families living with behavioral health challenges or facing a life crisis. We envision a society where hope is universal. Through access to quality behavioral health, crisis intervention, and suicide intervention services we foster an inclusive community in which everyone can attain wellness and a genuine sense of belonging. SUMMARY STATEMENT OF POSITION: The Volunteer Program Coordinator (VPC) is responsible for providing direct support to Crisis Representative volunteers during their scheduled shifts. The VPC ensures volunteers are provided immediate and direct support during training and scheduled shifts. PRIMARY DUTIES: •Participate in the Virtual Call Center by greeting and connecting with Volunteers as they arrive and during their shift to maintain support. •Provide volunteers with weekly updates about any programmatic or operational changes. •Facilitate communications with Shift Supervisors and volunteers alike and provide debriefing and emotional support after a call when necessary to volunteers and interns. •Communicate important updates to volunteers on shift via Microsoft Teams, Five9, and other CrisisLink specific platforms. •Audit call reports for accuracy and provide written and verbal feedback where appropriate. •Check in with volunteers on shift by using virtual call center shift plan and reach out to those absent from their shifts. •Provide technical support on tools and platforms used with CrisisLink (i.e. computer and phone systems). •Provide a safe environment for volunteers to self-disclose, seek consultation, and appropriately address concerns. •Provide support as needed during onboarding and training of new volunteers during live training sessions. •Manage important training deadlines for volunteers and send written reminders before training sessions and when asynchronous materials are due. •Provide ongoing training support to ensure Quality Assurance objectives are met. •Maintain 3 hours per week of hotline or chat coverage to ensure skill maintenance and awareness of current stressors and experiences provide crisis services. ESSENTIAL COMPETENCIES: •Adaptability to changes in environment and situations •Strong and effective communication skills and accepts criticism and feedback •Dependability by following instructions, responds to management direction and keeps commitments •Meets attendance punctuality guidelines •Maintains emotional self-awareness and manages relationships positively •Focuses on solving conflict, not blaming and building interpersonal relationships •Contributes to building a positive team spirit and exhibits objectivity and openness to others views. QUALIFICATIONS: •High school diploma or GED. Certified Peer Support Specialist a plus. •Training or at least two years' work experience in crisis intervention and/or suicide prevention. •Experience in crisis intervention, suicide prevention, or other human services preferred. •Experience in remote work environments preferred. •Cultural competence in working with diverse populations. •Ability to work individually and within a team environment and adjust to changes in workflow daily. WORK HOURS/SITE: This is a full-time, 40 hours per week, remote position. Tues-Friday 4 pm-12 am & Saturday 12 pm-8 pm. This role may require schedule flexibility based on when volunteers need support. Evenings, weekends, and some holidays are required as this is a 24/7 operation. This position is required to attend to the Virtual Call Center and maintain a presence on camera on Zoom. NOTE: The crisis center operates 24 hours a day, seven days a week. HOPELINK CrisisLink will make reasonable efforts to provide staff members with a stable, predictable individual work schedule, however, due to the nature of this work, not all schedule accommodations can be made or maintained within the above stated shifts. When scheduled for an on-call 8-hour shift will be reachable via phone between and will return calls to co-workers or supervisors within 15 minutes. The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position. Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.' We are unable to hire in the following states: California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming$38k-59k yearly est. 7d agoAssociate Financial Advisor
Matchstick
Remote job
Job Description The Company Brown|Miller Wealth Management, a fee-only, independent, privately-owned Registered Investment Advisory firm based in the Washington, DC area, is seeking an experienced Associate Financial Advisor (AFA) to join their rapidly growing boutique wealth management team. At Brown|Miller Wealth Management, our mission is to be an industry-leading wealth management firm providing clients with exceptional advice and service. A values-based organization, we strive at all levels to meet our values of Excellence, Respect, Ownership, Integrity, and Teamwork. Our team works collaboratively to deliver excellence in every aspect of the client experience. We work to be recognized as a client-centric fiduciary providing objective and independent advice, service, and solutions always in the best interest of our clients. Brown|Miller Wealth Management is committed to supporting the continued professional growth of our team members. Group meetings, individual coaching and education opportunities are designed to help team members grow towards their full potential. We welcome highly motivated candidates with a desire to deliver successfully, learn new skills, assume additional responsibilities, and advance their career. The Position The AFA role is an entry-level financial advising position that provides exposure and practical experience to all aspects of client service, planning, and advisory. This is an apprenticeship to become a Financial Advisor. Throughout the tenure of employment, the AFA must be willing to learn and strive to continuously improve personally and professionally. You must display sincere interest, respect, and desire to identify clients' needs and help improve their financial lives. As a team player and part of a growing firm, the AFA must show respect, a willingness to collaborate with a team. Finally, they must uphold compliance, ethics, and the firm's integrity always. Responsibilities Client service responsibilities of Associate FA include but are not limited to: Consistently delivers superior and proactive client service. Actively responds to incoming emails, phone calls, and requests from clients. Creates and follows own action plans/tasks based on client needs and requests. Focuses on complex and multi-step client account updates and asset movements, including new household relationships, trust management, account transfers, and deceased processing. Prepares, sends, and processes account documents. Enters securities trades and processes order corrections. Assists with active communication with clients and reaches out to correct any items needed. Keeps clients aware of any longer-term project status. Special projects as needed. Financial Advisor support responsibilities of Associate FA include but are not limited to: Function as primary back-up to Financial Advisors; assist with trading and strategizing to best accomplish various objectives; serve as direct support to Financial Advisors and Partners by providing advice and ongoing analysis. Create financial plans and complete wealth management analysis. Correctly document all client and prospective client conversations and business actions into the dashboard system; create and maintain client files; prepare and send follow-up client letters. Maintain up-to-date client data in the contact management system and contact database for purposes of reporting, scheduling, fee tracking and marketing purposes. Monitor financial strategies and investments and complete appropriate implementation in a timely manner. Assists with updates, maintenance, and tracking of proprietary asset allocation models and strategies. Oversee and provide support to pre-client-meeting preparation and post-client-meeting processing work. Sit “second chair” in client meetings: take, assemble, and transcribe notes related to action items, tasks and decisions made during appointments; monitor and follow up with all pending action items. Mentor with Partner's to gain business development knowledge and firsthand experience for personal and professional growth. Qualifications Series 65 required Bachelor's degree in finance or another related field 2+ Years in support or client relations position; Financial Services industry experience and/or sales experience is preferred. A passion for financial planning & growing. We are seeking initiative-taking candidates with a fervent desire to deliver successfully, learn new skills, assume additional responsibilities, and advance their career. Salary & Benefits $90,000 to $110,000 401k: 4% match with additional discretionary profit sharing Comprehensive medical and dental insurance Long-term disability insurance Work from home/telework is offered as needed, on a case-by-case basis. Paid Time Off and Paid Holidays following the NYSE observed holidays schedule. More about the firm: The Brown|Miller Wealth Management team has been providing financial advisory services to clients for over 32 years. We specialize in working with high net-worth individuals, businesses, endowments, and foundations to help them simplify their complex financial needs. Our highly regarded wealth management team built their clientele during their time working for A.G. Edwards and Sons, Wachovia Securities, and Wells Fargo Advisors before launching our independently owned firm, Brown|Miller Wealth Management, LLC. #IND2$90k-110k yearly 22d agoProduct Manager - Service Product
Jpmorgan Chase
Columbus, OH
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap + Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member + Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages + Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities + Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap + Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). + Ability to manage backlog; analytical, problem solving skills + Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal + Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others + 3+ years people management **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus + Attention to detail and ability to manage shifting business priorities + Self-motivated and confident in ambiguous circumstances + Understanding of the financial services industry and Regulatory, Legal, and Risk environments Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans$102k-122k yearly est. 27d agoAppointment Scheduler
E.N.T. Specialty Partners
Remote job
Job Details Entry CAdENT Feldman Chevy Chase - Chevy Chase , MD Full Time High School $18.00 - $24.00 Hourly NoneDescription About Us: ENT Specialty Partners (ESP) provides unparalleled strategic, financial, and operational support to partnering ear, nose, and throat practices. We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost provider of ENT services in the country. Our dynamic team prioritizes people and fosters a collaborative community of healthcare professionals delivering exceptional employee and patient care. About the Role: The Appointment Scheduler is responsible for managing a high volume of inbound and outbound calls in a courteous and efficient manner. This role ensures accurate patient scheduling, supports initial patient registration, and provides outstanding customer service to all callers. What You'll Do: Manage large volumes of inbound and outbound calls while always identifying self and clinic name. Assist patients and other callers by providing direct support or routing calls to the appropriate party. Complete initial registration of new patients in accordance with established policies and procedures. Maintain professionalism and efficiency in all interactions with patients, staff, and providers. As with any dynamic clinical setting, responsibilities may evolve to meet the changing needs of the clinic and support overall team success. Qualifications Qualifications & Requirements: High School Diploma or equivalent required. Proficiency in electronic health record systems; experience with eClniical Works or similar platform preferred. Strong understanding of medical terminology. Patient care focused; ENT knowledge is a plus. Excellent verbal and written communication skills, with the ability to interact effectively with patients and staff. Strong organizational and multitasking skills, with attention to detail and the capacity to manage competing priorities. Behavioral Expectations: Attention to detail and accuracy. Demonstrate a positive attitude, compassionate care, professionalism, confidentiality, accuracy, and teamwork. Ability to remain focused for extended periods and manage multiple tasks efficiently. Ability to work independently or as part of a team, adapt to change, and maintain a professional appearance and demeanor. Work Environment & Physical Expectations: Remote based. Ability to sit for extended periods, manual dexterity required for frequent computer and phone use. Job functions include coordination of functions in multiple office settings. Interact with clinical staff, providers and administrative staff. Why ESP? We offer competitive compensation and a full range of benefits, including: Medical, dental, and vision insurance 401(k) with Safe Harbor contribution Paid time off and holidays Optional short- and long-term disability Voluntary life and accident insurance Additional benefits including legal support, EAP, and more A collaborative, values-driven culture focused on growth and innovation$18-24 hourly 60d+ agoREMOTE Caregiver Training Specialist (BCBA)
Brightspring Health Services
Remote job
Job Description is to provide support for the caregiver training/education. NO- Caseload Oversight NO- RBT Superivision NO- Treatment plan writing NO- Scheduling headaches NO- Administrative Mazes. Qualifications: Must be a Board Certified Behavior Analyst (BCBA). Must have Strong communication and virtual presentation skills. Responsibilities Conduct comprehensive assessments of children with Autism Spectrum Disorder (ASD) to evaluate behavior, skills, and needs. Develop individualized Behavior Intervention Plans (BIPs) based on assessment results and collaborate with multidisciplinary teams to refine diagnostic and therapeutic approaches. Design and implement evidence-based Applied Behavior Analysis (ABA) interventions tailored to each client's unique needs and goals. Continuously monitor and adjust treatment plans to reflect progress and address emerging needs. Apply ABA techniques to improve social, communication, academic, and daily living skills. Implement strategies to reduce maladaptive behaviors and promote positive behavior changes. Collect and analyze data on behavior and progress to evaluate the effectiveness of interventions and make data-driven decisions. Maintain detailed records and prepare reports to track patient progress and communicate with stakeholders. Educate and support parents and caregivers in understanding ASD and implementing behavioral strategies at home. Provide guidance on managing challenging behaviors and enhancing communication and social skills. Work closely with other professionals, including speech therapists, occupational therapists, and educators, to ensure a cohesive approach to treatment. Participate in interdisciplinary team meetings and share insights to optimize care plans and outcomes. Supervise and mentor Registered Behavior Technicians (RBTs) and other direct support staff, providing training and feedback to ensure high-quality service delivery. Conduct regular performance reviews and offer professional development opportunities for team members. Engage with community resources and support networks to enhance the client's social and environmental integration. Ensure that all interventions and practices adhere to ethical guidelines, professional standards, and regulatory requirements. Stay current with developments in the field of behavior analysis and autism treatment, integrating new research and best practices into clinical work. Address and manage crisis situations effectively, utilizing de-escalation techniques and ensuring the safety of the client and others. Complete and finalize daily clinical documentation within SpringHealth's EHR. Assist in developing procedures for training materials for staff with the purpose of enhancing programs for clients and ensuring that program operations are in compliance with established guidelines. Continued education on behaviorally based interventions & techniques to stay competitive in the field. Complete monthly & quarterly notes outlining the client's progression through goals. Qualifications Must be a Board Certified Behavior Analyst (BCBA) in good standing with the BACB. Review and interpret highly technical information; write technical materials; and/or speak persuasively to implement desired actions; and analyze situations to define core issues and draw conclusions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include age-appropriate activities/behaviors; understanding of CPT codes/payor rules/regulations/policies; language grammar/punctuation/spelling/vocabulary; and research-based accepted treatment modalities and assessment. Must have reliable transportation. Ability to perform physical tasks, including standing for extended periods, infrequent lifting to 50 pounds, frequent pushing, pulling, reaching, turning, twisting, bending, stooping, and squatting, walking, and climbing.$42k-65k yearly est. 4d agoGolang or React Software Engineer
Peraton
Remote job
Responsibilities Peraton has an opportunity for an experienced Golang or React Software Developer. The position is a remote opportunity. As a Golang / ReactJS Developer, you will be a key contributor to our front-end development team, collaborating on the design and implementation of modern, responsive, and user-friendly web applications. Provides direct support to client user interface for applicant completion of PVQ testing and validation of PVQ applications. This is development enhancement of an existing application using GoLang and React JS. What you'll do: * Develop technical solutions to complex problems * Support the development and/or sustainment of a software development environment that covers the entire Software Development Life-cycle using current methodologies to include Continuous Deployment, Agile, and Development Operations (DevOps) * Designs, develops, documents, tests and debugs applications software. * Conducts multidisciplinary research and collaborates with cross-functional engineering and development teams in the planning, design, development, and utilization of Cloud-based capabilities for the development, modification, and deployment of commercial-of-the-shelf (COTS) software * Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints. * Develop and implement user interfaces for web applications using ReactJS * Build and develop XML Samples and appropriate XSD based on requirements and an understanding of the various standards for design and data analysis and exchange * Collaborate with UX/UI designers to translate design concepts into functional components * Write well-structured, efficient, and maintainable code in accordance with best practices * Participate in code reviews to ensure code quality and adherence to coding standards * Work closely with back-end developers to integrate front-end components with server-side logic * Troubleshoot, debug, and resolve front-end issues and bugs Qualifications What you'll need: * Education: 12 years with BS/BA degree, 10 years with MS/MA, or 8 years with a PhD or 16 years of experience with High School Diploma * Clearance: Active Secret clearance * Certifications: Security + certification * 2 years experience with Golang, React, JavaScript and PostgreSQL or Python * Strong analytical skills, specializing in cloud-based software development * Working knowledge of Agile Methodologies, Kanban Framework, and Waterfall * Experience with modernization of an IT system or program and transformation to the cloud * Experience with CI/CD automation, and/or DevSecOps practices to increase delivery velocity * Experience using Jira and Confluence; developing user stories and identifying features based on client requirements * Demonstrated ability to explain technical issues clearly/accurately to technical/non-technical audiences, excellent communication skills * Achieve operational excellence by automating processes and creating maintainable, supportable and testable solutions Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.$104k-166k yearly Auto-Apply 6d agoManager, Project Management Organization (PMO)
Bridgeway Benefit Technologies
Remote job
At Bridgeway Benefit Technologies, we're modernizing how professional services are delivered and managed across our client base. We're seeking a Manager, Professional Services PMO to lead a team of project managers responsible for delivering complex client implementations and strategic initiatives with precision, accountability, and excellence. Reporting to the Vice President, Project Management Office (PMO), this leader will be instrumental in strengthening project governance, ensuring process adherence, and fostering a culture of delivery discipline and transparency across the organization. The ideal candidate is a strategic, hands-on leader who excels in coaching project managers, maintaining accountability, and ensuring all projects align with business goals, capacity, and revenue objectives. This is a remote position, with up to 30% travel for customer and internal meetings. East coast candidates preferred. Responsibilities: Lead and manage a team of project managers, overseeing day-to-day operations, workload balance, and adherence to Bridgeway's PMO governance standards. Lead and execute internal projects from planning through delivery, ensuring alignment with organizational priorities, effective cross-functional coordination, and measurable business outcomes. Drive governance and accountability across the project lifecycle, ensuring consistent application of methodology, documentation, and communication standards. Monitor and control project performance, proactively identifying and mitigating risks, managing escalations, and ensuring timely delivery of quality outcomes. Partner cross-functionally with Portfolio Management, Implementation, Product, and Sales to ensure alignment between project delivery, resource capacity, and business objectives. Forecast and track revenue recognition, ensuring accuracy and alignment with monthly, quarterly, and annual financial goals. Mentor, coach, and develop project managers, providing ongoing training and feedback to strengthen leadership, communication, and stakeholder management skills. Serve as the first point of escalation for project or customer issues, providing guidance and direct support to ensure a positive client experience and successful resolution. Lead by example in communication and professionalism, modeling how to de-escalate conflicts, manage difficult conversations, and communicate with confidence and clarity. Champion PMO maturity, driving continuous improvement in processes, tools, and metrics to enhance consistency, visibility, and efficiency across all projects. Facilitate regular team meetings to communicate PMO strategy, track performance, and share best practices. Partner with leadership to prioritize initiatives, allocate resources effectively, and ensure the PMO supports organizational growth and strategic direction. Requirements: 5+ years of experience leading project management professionals within a technology, SaaS, or professional services environment. PMP certification (Project Management Professional) strongly preferred Proven success in building and managing high-performing teams that deliver measurable business results. Demonstrated ability to enforce project governance and delivery standards in a matrixed or cross-functional environment. Strong financial and operational acumen, with experience managing revenue forecasting and capacity planning. Excellent communication, leadership, and interpersonal skills, with the ability to influence at all levels of the organization. Proficiency in project management tools such as Clarizen, Smartsheet, or Microsoft Project, and in creating executive-level reports or dashboards. Bachelor's degree required. Basys is an Equal Opportunity Employer.$93k-133k yearly est. Auto-Apply 11d agoLAN/WLAN Network Technician
Sql Database Administrator In Fort Belvoir, Virginia
Remote job
Responsibilities & Qualifications RESPONSIBILITIES Support network engineering activities for both LANs and WLANs under the direction of a Network Engineer Applies knowledge of LAN/WLAN engineering and scientific principles, and computer technologies Support Survey and Design efforts for LAN and WLAN modernization efforts which may include various types of LAN/WLAN hardware (i.e. Aruba, Ruckus, Juniper, or Cisco) for capacity, redundancy, signal strength, and/or device placement Support cost analysis based on historical data provided by the government and create a Total-vs-partial estimate to compare OEM electronics and provide a recommendation to the government Configuration and installation of network routers, switches, wireless controllers, and access points Support the implementation of Campus Area Network and VLANs subnet IP addressing migrations Ensure Cybersecurity requirements are met for all installed components Support development of Implementation Plans and other documentation as required by the PWS Support development of a List of Materials for all hardware necessary to complete the installation REQUIRED QUALIFICATIONS Amount of Travel: 60 - 75% Secret Clearance required Passport Preferred Cisco CCNA, Ruckus Certification or Juniper JNCIA certification Required (JNCIA Preferred) IAT Level 2 Required o CCNA-Security o CySA+ o GICSP o GSEC o Security+ CE o CND o SSCP Bachelor of Science degree in electrical, computer, or electronics engineering (or closely related curriculum) 10 years' experience in LAN/WLAN network surveys, designs, configuration, and implementation with relevant technical training and/or certifications Minimum of 2 years technical training. Overview We are seeking LAN/WLAN Electronics Technician to support the DHA LAN/WLAN Modernization Program. This program provides direct support to the U.S. Army Information Systems Engineering Command Fort Detrick Engineering Directorate in their mission to support the DHA LAN/WLAN Modernization Program. Requirements include surveying, designing/engineering, procurement, installation, implementation, and project management services related to the expansion, modernization, or replacement of LAN/WLAN infrastructure at Military Treatment Facilities and associated outlying medical facilities / Geographically Separated Unit (GSU) locations. Work locations are in the Continental United States (CONUS) and Outside the Continental United States (OCONUS). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Office, Remote, Varies Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 60 - 75% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MA, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizen Secret Clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)$59k-80k yearly est. Auto-Apply 33d ago
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