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The Customer Success Manager (CSM) is responsible for building strong, strategic relationships with customers and ensuring they achieve maximum value from M3's products and services. The CSM acts as a trusted advisor, guiding customers through onboarding, adoption, and growth while driving engagement, satisfaction, and retention. This role requires exceptional communication skills, a deep understanding of M3's solutions, and the ability to deliver consistent, repeatable processes that enhance the customer experience. Essential Duties: The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor's requests for additional or altered duties. Manage a defined portfolio of customers, serving as their primary point of contact and advocate. Build trusted relationships with key customer stakeholders and internal teams to align goals and expectations. Conduct regular business reviews to evaluate progress, identify risks, and uncover growth opportunities. Maintain & follow a customer roadmap that aligns M3's capabilities with customer business objectives. Drive adoption of M3 products by ensuring customers are fully trained and realize measurable value. Identify and execute initiatives that strengthen customer retention and satisfaction. Proactively identify at-risk customers and implement mitigation strategies in collaboration with cross-functional teams. Understand and work towards fulfilling team KPI's and metrics. Work with CS Team to develop initiatives that deliver value to our customers. Collaborate with internal teams to optimize the customer journey and address process gaps. Gather and communicate customer feedback to Product Owners and other departments to influence roadmap priorities according to CS Team processes. Document customer health, success metrics, and touchpoints within Client Success. Ensure all customer interactions, escalations, and deliverables are tracked accurately and resolved in a timely manner. Participate in internal meetings to share customer insights, advocate for improvements, and drive alignment. Represent M3 professionally during client visits, conferences, and strategic discussions. Liaison with other departments to coordinate customer success throughout customer lifecycle. Required Skills and Expertise Knowledge Problem solving ability Meeting service level agreements Cross Functional Team Engagement Expertise in Team Collaboration Strong interpersonal skills with a customer-first mindset. Capable of handling escalation processes Has previous experience in customer relationship management Capable of achieving results which depend on internal collaboration Hospitality experience preferred Manage contract lifecycle and renewal processes, including drafting, reviewing, tracking expiration dates, and ensuring timely, accurate execution of all agreements. Education/Training/Experience: College degree. Contract Management Hospitality industry 3-5 years of overall management experience (Solid understanding of project management principles preferred). 1-2 years of experience in Customer Success preferred. Experience in SaaS or hospitality technology preferred. Strong interpersonal skills and the ability to lead and inspire others to drive growth. Ability to create strategies, implement them, track performance, and achieve set objectives. Must have keen problem-solving and process development and improvement skills Task planning skills Must be able to actively participate in meetings at all levels within the organization. Demonstrated ability to coordinate cross-functional work teams toward task completion. Advanced written and verbal communication skills are a must. General PC knowledge including Microsoft Office expert level knowledge of Excel, Word, and a working knowledge of PowerPoint. Physical Requirements: Ability to sit and/or stand for extended periods. Ability to perform work on a computer for extended periods. Ability to work in the office regularly, or pivot to working at home should emergency situations arise. Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality. Ability to lift and move light to moderate items occasionally without reasonable accommodation

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Operations Solutions UAT Specialist will act as the primary liaison during testing phases between the technology team, internal stakeholders, and third-party vendors. This role is responsible for ensuring quality assurance during the implementation of technical updates, identifying issues, and ensuring the successful deployment of solutions that align with business needs and user expectations. Job Responsibilities: Serve as the main point of contact for all testing-related communications between the IT team, stakeholders, and third-party vendors. Prepare test plans for assigned technical updates to ensure alignment with project goals. Create test cases for all relevant scenarios to validate system functionality. Prepare User Acceptance Testing (UAT) Form summarizing testing results, issues found, and recommendations for improvements. Complete User Acceptance Testing (UAT) within Service Level Agreements (SLA). Identify, document, and track defects, issues, and enhancement requests using JIRA. Work closely with stakeholders and cross-functional teams to gather feedback, ensuring the system meets both business requirements and user expectations. Provide regular status updates to project managers and stakeholders regarding testing progress and outcomes. Participate in meetings with cross-functional teams to align on project goals and timelines. Assess the impact of changes and create communications for the company. Collaborate with the training department on company announcements, SOPs, and workflows. Demonstrate updates and communications on calls; present and participate in meetings as needed. Validate implanted changes in production. Work with operations departments to identify opportunities for improvement of processes. Assist with providing materials and documents for audits and reviews. Perform other duties as assigned. Qualifications and Skills: 4+ years' experience in the mortgage industry. Encompass LOS experience. Knowledge of the overall mortgage workflow. Knowledge of all agency guidelines. Knowledge of compliance and disclosure requirements. JIRA experience, a plus. Proficient in Microsoft Office suite (Word, Excel, and Outlook). Excellent prioritization, organization, and time management skills. Excellent conflict management, teamwork and negotiation skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Annual Salary: $65,000-$80,000 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO Be the customer-facing voice for Knapp Inc. You are responsible for all communication between our Customer and your team and the Director RBS Operations. You will attend all production meetings and manage the communication in such a way that our Customers would feel engaged with you and your site team and would see the value we bring to their organization. You are responsible for developing a budget with the Director RBS Operations and then managing that budget with our Customer as deemed necessary. It is critical that you and your team treat our Customer with respect and that you and your team always act in a professional manner. Through your on-site leadership team, you will be responsible for the development, implementation, and day-to-day supervision of the maintenance programs, processes, people, and documentation associated with efficient and high performing automated storage and retrieval systems, and storage and picking systems installed at our Customer's locations. This also includes being responsible for building and maintaining customer relationships at our Customer site(s) understanding and leading our preventive and predictive maintenance programs, following all SOP's, Safety Policies, etc. You will make sure your leadership team identifies the appropriate time to escalate the issues in compliance with the agreed-upon escalation procedures. Leadership Overview: Provide strategic leadership and guidance to Resident Site Engineering Manager and team Carry out leadership responsibilities in accordance with the organization's policies and applicable laws Perform ultimate site supervision and leadership Oversee candidates in the process of interviewing, hiring, and training of potential site team Plan, assign, and direct work Be responsible to appraise performance of first level management team Reward and disciplining employees as the leader of the leadership team Address complaints and assist in providing appropriate resolutions as and when needed Job Summary: Lead and manage a team to provide first-class maintenance; support in the operation and maintenance of automated storage and retrieval systems, and storage and picking systems, as installed at our Customers location Reporting to the Director RBS Operations , the Site Operations Manager will be eager and determined to succeed, through leadership with regards to responsiveness and service for the Customer Create a safety culture in all activities undertaken by you and your site team Essential Functions and Responsibilities: This position requires a wide range of responsibilities including, but not limited to, the following: Provide excellent customer service to strengthen Knapp's reputation Provide value that our Customer can see and understand Gain a positive reputation by providing a rapid and effective support Manage site budgets and associated commercial activities Oversee tasks by developing team skillsets to ensure delivery of defined Service Level Agreements (SLA) Oversee, as an on-site representative, all system improvements and installations Oversee all training requirements, both technical and regulatory Mentor, coach, teach and develop on-site staff and resources Increase the scope and efficiency of Knapp's support solutions Be an effective manager focused on team development Provide guidance to your team to work against timeframes to complete reactive repairs Interact with the on-site and off-site management keeping them informed of local issues and successes and addressing all concerns in a professional manner Provide ultimate accountability for the Health & Safety considerations with regard to the assigned tasks and carry out risk assessments Provide monthly summary and detailed reports covering commercial and technical activities Improve the service level and optimize resource utilization through adoption of industry best-practices Manage through direct reports the provision of quality support and maintenance services of all live information systems Plan and implement system security policy Manage through direct reports the daily activities of all personnel Appreciate and value cultural diversity Promote alignment of Material Handling Equipment (MHE) maintenance objectives Resolve any resourcing issues beyond the Resident Site Manager's control or responsibilities Champion internal Maintenance Team review meetings Manage process improvements to ensure that the delivery of services increases customer satisfaction Ensure that the Maintenance Team maintains an excellent level of customer satisfaction while providing reasonable level of commercial return Develop and manage maintenance budgets and cost projections Provide management of the supply chain and, in particular, ensure the cultural alignment of sub-suppliers Provided leadership in the management of maintenance interfacing with Knapp's nominated supplier(s) and sub-supplier(s) Ensure that every team member fully understands the commercial implications of any decision they make Accountable for Quality, Health, and Safety within the maintenance scope Monitor and update the MHE risk register Continually assess and fulfil the supplier's resource requirements Responsible for the production and maintenance of the MHE Planned Preventative Maintenance (PPM) work schedules Assist with the identification and monitoring of the MHE Maintenance Team's interfaces Liaise with the Customer's Operations Shift Managers & supplier's First Line Managers to ensure a safe and an efficient management of the MHE scope of work Assess and report MHE progress and attendance at the meetings Assist the MHE Quality Assurance (QA) and HSE adviser with verifying adherence to all relevant standards and procedures Approve revised MHE documents, drawings and correspondence prior to their issue Manage MHE and the Maintenance Cost Plan (MCP) Monitor progress of associated sub-suppliers Ensure timely supply of the MHE maintenance hardware Assist with MHE Quality, Health, and Safety within the MHE maintenance scope Continue the MHE Health and Safety File Accountable for the ultimate correctness and proper allocation of all spares inventory Serve as the custodian of the site escalation and grievance procedures related to the MHE maintenance scope Participate in work-related performance training and individual improvement programs Perform other duties as required that are commensurate with the role Responsible for responding to and addressing emergency calls WHAT YOU HAVE Authorization to work in the US Passport or ability to obtain passport Work on weekends and/or overtime as required Professional office etiquette is required at all times Occasional travel required Physical requirements may include: sitting, squatting, walking, reaching out to arm's length, reaching over-head, lifting between 50-100 pounds, and readi WHAT YOU WILL GET Industry competitive compensation Great benefits with competitive employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with employer match and no vesting! Paid Vacation & Holidays Paid Parental Leave Subsidized child-care Tuition Reimbursement Pet Insurance Corporate Social Responsibility including recycling, sustainability, and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Meta is looking for a forward thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. Someone who possesses subject matter expertise in hyperscale DC structured cabling, fiber connectivity solutions, and IP networking. Candidates will also have experience scoping developing and implementing strategies and plan in partnership with internal business teams, external vendors, and network design/engineering, and other cross-functional teams to develop strategies for integrating new technologies and to better support existing technologies across the operational fleet. An objective for this role is to understand technical drivers for the business, organize strategies to ensure the operational supportability to meet those business needs, and to represent ENS across stakeholder groups to ensure those critical projects are achieved. The team improves operational efficiency and reliability of one of the most advanced and rapidly evolving networks in the world. The right candidate will possess experience in a fast moving organization and enjoy digging into operational pain points in order to implement the process enhancements and automation solutions to solve them. The ideal candidate loves identifying root causes in complex systems and quickly learning new domain expertise and technologies. Minimum Qualifications * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * 7+ years of work experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure * Hands-on experience with a variety of optical/network communication equipment including optical amplifiers, coherent transponders, network/fiber/copper test gear and other WDM equipment as well as associated tools and test equipment * 7+ years of network operations experience while supporting large-scale service provider, datacenter, and/or enterprise network infrastructure * Communication experience: demonstrated skills to effectively engage with hardware vendors, service providers, and colocation facility vendors globally and effectively translate performance issues into technical engineering requirements * Experience in providing technical guidance to external vendors * Intermediate subject matter expertise in Network Services, including topology, traffic analysis, hardware platform, and architectures * 7+ years of experience with telecommunication networks in the terrestrial optical transport networks including DWDM, network infrastructures, optical testing, optical measurement principles, structured cabling and experience with photonic layer * Subject matter expertise with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, and facility infrastructure * Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches and Nexus data center switching hardware platforms * Experience with physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure * Experience with network hardware platforms and architectures including Ciena, Infinera, Nokia, Arista, Cisco WDM Equipment Preferred Qualifications * Experience moving technical or engineering programs and products from inception to delivery and experience articulating the impact using metrics * Direct leadership experience with global Network Operation environments and managing Service Level Agreements and continuous improvement against metrics at scale * Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations * Advanced executive leadership communications experience Responsibilities * Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infra during major incidents/site events (SEVs) on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners * Change Management: You will be integral to identifying problems and implementing effective change within security & business continuity issues that affect the network, edge, and Infrastructure at Meta. This may include driving initiatives regarding improvements to existing tools & processes and providing feedback on new policies, practices, procedures in order to scale with the rapid expansion of the Meta platform and customer base * Operational Experience: As an operations practitioner within the ENS team you will be expected to drive operational efficiency in everything we do. In this role you will directly or indirectly oversee a large contingent workforce responsible for delivering roadmapped projects and executing on recurring operational activities. As such, identifying improvement opportunities across policies, processes, and procedures is essential to improve efficiency and quality of the activities. You will optimize service delivery with a keen focus on standards compliance across the network * Team Leadership: Set team goals and work globally with cross-functional teams within and outside the organization to deliver business outcomes predictability across global sites. This also includes analysis around operational datasets to detect and inform the prioritization of problems to resolve. This often culminates in the creation and communication of aligned team projects, programs, and roadmaps * Risk Management: Work with partner teams to design and implement aligned processes that identify and manage data and asset protection risks (i.e, security and privacy gaps, Business Continuity vulnerabilities), as well as operations continuity issues across the network * Information and Data Assurance: Ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems * Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our vision of all Tier-1 faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, in some cases, directly implementing light weight solutions in code * Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures. You should have the experience to formulate the right metrics and definitions of success to drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements * Communication: provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope * Travel: International and Domestic travel may be required 25% of the time and up to 50% of time depending on needs of the business About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Department: Technology Reports to: Director, Enterprise IT Support Travel: ≤ 10% Pay Range: $100,000 - $131,500 * *New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: The 988 Technical Support Manager's role is to oversee all 988 Help Desk staff (15) and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of incidents, including the monitoring, tracking, and coordination of 988 Help Desk functions. The Technical Support Manager is also responsible for planning, designing, and analyzing the organization's 988 Help Desk according to best practices while ensuring high levels of customer service quality and availability. This individual will develop, implement, and oversee policies and procedures to ensure consistent service levels and quick resolutions. This manager is also responsible for staffing capacity planning, service process design, performance analysis, and developing proactive resolution plans. Duties/Responsibilities: Strategy & Planning Develop Service Level Agreements (SLAs) to establish problem resolution expectations and timeframes. Develop policies and procedures that outline how problems are identified, documented, assigned, and corrected. Analyze the performance of Help Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance the quality of service and prevent future problems. Acquisition & Deployment: Collaborate with other departments to identify and/or procure Help Desk software for internal staff and external clients. Conduct research on emerging products, services, protocols, and standards in support of Help Desk technology procurement and development efforts. Liaise with vendors for the procurement of new systems technologies; oversee the installation and resolve adaptation issues. Ensure appropriate training initiatives for new and existing staff. Operational Management: Manage the processing of incoming requests to the Help Desk via both telephone and email to ensure courteous, timely, and effective resolution of end-user issues. Develop and enforce request handling and escalation policies and procedures. Track and analyze trends in Help Desk requests and generate statistical reports. Assess the need for any system reconfigurations (minor or significant) based on request trends and make recommendations. Identify, recommend, develop, and implement end-user training programs to increase computer literacy and self-sufficiency. Oversee the development and communication of help sheets, usage guides, and FAQs for end users. Oversee the development, implementation, and administration of Help desk staff training procedures and policies. Train, coach, and mentor Help Desk Technicians and other junior staff. Manage the overall Help Desk activities and staff. Contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary. Monitor incident trends and anticipate potential problems for proactive resolution. Required Skills/Abilities: Hands-on experience with Help Desk and remote-control software Hands-on experience with a wide variety of computer software, hardware, and peripherals, including Microsoft365, Azure, AWS Experience with computer security systems, password, and file protection protocols Basic networking knowledge to support desktop issues Solid technical background with an ability to give instructions to a non-technical audience Customer-service oriented with a problem-solving attitude Excellent written and verbal communications skills Team management skills Team-oriented, possess a positive attitude, and work well with others. Genuine passion for providing excellent customer service and a problem-solving attitude. Required Qualifications: 5+ years of professional or technical experience in IT with a strong background in all aspects of customer service. 2+ years' current management experience that demonstrates proficiency in leadership techniques and management of resources. Experience managing a 24/7 support team a plus Hands-on experience with a wide variety of computer software, hardware, and peripherals, including Microsoft365, Azure, AWS Experience with Genesys Cloud and Salesforce a plus Basic networking knowledge to support desktop issues Other Requirements: Must be team-oriented, possess a positive attitude, and work well with others. Have a genuine passion for providing excellent customer service and a problem-solving attitude. Must be able to meet outside of regular hours with 2nd and 3rd shift teams on occasion (between 5-6PM ET and 7-8AM ET) We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process. Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from *************** email address.

Why E2 Optics? 💡 Step Into the Future with E2 Optics! 💡 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA - we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you are looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures Promote company Core Values to foster and safeguard family-centric culture Pre-Project Participates in the RFP Process, completing a detailed review of plans, specifications and bid form Reviews contract/work orders for content, validity and changes Cultivate and maintain customer relationships to secure and expand business opportunities Start-Up Provide initial client interface to assess scope of work, schedule and resources necessary to successfully complete a project Work with the Operations team to ensure proper materials, equipment and labor are available Develops mobilization plan and oversees the acquisition of any required equipment Develops resource plan and evaluates needs in conjunction with other site resource requirements Project Implementation Manage project scheduling requirements to control costs and meet contract requirements Manage subcontractor and vendor relationships; streamline project activities for efficiencies; communicate with staff and upper management to keep all informed of customer and job requirements Participates in progress update meetings and provide customer with progress reports as per the contractual requirements Work with PE/SI to prepare all change orders and manage to complete using customer required tools Monitor installation activities in conjunction with the onsite E2 Optics personnel to ensure project is delivered on schedule and within budget Partner with QA/QC Team to ensure specifications are communicated, anchored and achieved in accordance to client quality plan requirements Manage job cost/profitability and schedules through internal systems and reports: work with customer teams to meet master schedule such as providing specific work dates for scheduled items; communicate with internal resources regarding project updates, scope changes, order changes, and other events impacting the project; ensure Service Level Agreements (SLAs) are met Track projects, evaluate cost vs. performance to ensure projects come in on time and within budget Represent the company in client project meetings Participate in all meetings, conference calls and company required meetings throughout the year as assigned by your manager Project Close-Out Coordinate with PE to facilitate that project close-outs are completed efficiently and accurately. May assist in accounts receivable when required Manage customer acceptance and signoff of the projects Misc. Provide coaching, development and guidance to direct reports and/or team members, encouraging them to promote a Lean culture and to develop with emerging technologies Drive continuous improvement activities and support Lean initiatives across the site to align with deployed corporate strategic goals This position is generally expected to require overnight travel. The individual in this role should be able and willing to travel as required by E2 Optics Additional Responsibilities: As identified and assigned What We Are Looking For High school diploma or GED with experience required, associate or bachelors degree preferred Certified PMP preferred BICSI RCDD Certification preferred BICSI RTPM Certification preferred OSHA 30 certified preferred Knowledge of general building codes and BICSI Standards Minimum 5 years experience in commercial and/or data center construction and project management including the installation of standard cabling technologies, rack infrastructure and managing large scale build projects including the ability to communicate, prioritize and manage time effectively Experience managing large scale client projects with Guaranteed Maximum Price (GMP) contracts Product experience with Panduit, CommScope, Corning, and others Successful completion of previous telecommunication projects Experience managing large projects (1+ million) and service contracts Decision Making and Judgment: The position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans and schedules. Must be proficient in problem solving and root cause analysis to determine best feasible solutions Knowledge of structured cabling industry including technology, quality and safety standards Ability to support the Sr. Project Manager or Regional Operations Manager in leading, developing and managing field employees Ability to elicit cooperation from a wide variety of sources, including upper management, clients and other departments Strong communication and organizational skills, including excellent customer service skills Must be able to learn and support new and quickly evolving technologies Ability to research information and identify solutions regarding technical issues Good work habits under pressure, flexible during times of change Ability to work within deadlines while maintaining high work quality including ability to prioritize and multi-task Ability to perform duties in a professional manner and appearance Extensive knowledge of safety protocols and procedures Effective oral and written communication skills as required for the position Ability to be self-motivated, proactive and an effective team player Demonstrated teamwork and versatility in integrating into multiple work environments Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, Visio, etc.) What We Offer Competitive pay Opportunities for professional development and career growth BICSI-certified training facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Procurement Intern DEPARTMENT: Procurement REPORTS TO: Director of Strategic Sourcing and Procurement FLSA STATUS: Non-Exempt, Hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE We are looking for a Procurement Intern to be a part of our Procurement Department. The Procurement Intern will learn and be exposed to day-to-day functions of the Procurement department and collaborating with different members of the department. Essential Duties and Responsibilities Using Data Analytics towards implementing and improving business processes within the procurement team. Gather and analyze data and procurement information from various sources Work with technology, marketing, R&D, Business units, buyers, planners, and other internal experts to understand core business functions and how the procurement group supports strategy development & execution. Develop an understanding of standard business contract terms, identification of business risk, and support the negotiating and risk mitigation strategies during contract creation with data analytics. Assist with vendor management activities around service level agreements, business reviews and overall vendor performance management. Connect with venues to identify cost savings and procurement opportunities. Perform other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desired Qualifications and Skills Pursuing a bachelor's degree in supply chain, Procurement, Business Administration, or another related field. Strong knowledge of Excel, PowerPoint, SharePoint and other Microsoft Office Applications. Possess an understanding of the Procurement Life Cycle and the role played by Global Procurement within a corporate business setting. Shows a systematic approach to problem-solving with strong analytical skills and business acumen. Possess project management experience, is well-organized and able to meet deadlines. Has strong interpersonal/communication and customer support skills and is confident in dealing with internal clients. Viewed as responsible, attentive, responsive, flexible, accountable, and collaborative. Knowledge of using applications such as Canva and/or Adobe Photoshop. WORKING CONDITIONS Location: Remote Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Remote Opportunity Focus on client satisfaction and retention by successfully managing the complete revenue cycle process, monitoring all operational aspects of the client account, maximizing account performance through in-depth analytics, and ensuring contractual compliance. Manage and respond to client inquiries with an emphasis on long-term partnership. Ensure optimum client performance by successfully and compliantly maximizing cash collections and A/R follow-up, while providing excellent service. Maintain a successful mentorship with Account Manager I's, focusing on employee enhancement and growth. Major Responsibilities/Activities Successfully manage multiple high profile clients through holistic revenue cycle and relationship managment excellence. Maintain active mentorship program with Account Manager I's assisting with development in public speaking, handling difficult clients, conducting meaningful meetings and sharing best practices. Improve client financial performance and advocate for our client's patients and communities by leveraging healthcare expertise, love for relationships and value of communication, and passion for finding truths and insights through analytics. Directly responsible for the successful management and operation of the revenue cycle for a specific set of clients, to increase cash collections, increase account revenue, and decrease account revenue days to ensure desired outcomes are achieved. Monitor and measure departmental outcomes in comparison to client commitments, and identify barriers and implement solutions, when desired outcomes are not achieved. Understand the business needs of each client, and use this knowledge to ensure contracted service level agreements are consistently met and processes are monitored, and changed, if necessary, in order to meet and exceed client expectations. Regularly review and analyze collections data, account revenue information, workflows, and billing processes. Proactively identify issues that may affect reimbursement or overall client performance. Align internal and external project teams and other entities to enrich our client's experience through our services and technology offerings. Enable our client's focus on safety and the highest quality patient care possible by communicating insightful financial and operational metrics, keeping abreast of and sharing compliance and regulatory updates, and maintaining surveillance on business performance. Ensure clients enjoy the full benefit and value of their engagement of EMS|MC by fostering, identifying, and deepening high value and high impact relationships throughout our client's organizations. Creatively identify opportunities to improve financial performance and capitalize on additional opportunities for revenue that align with our client's values and interests. Foster continuing camaraderie, cultural alignment and growth, and internal impact through effective and professional written and verbal communication. Maintain continuity of relationships with our clients and ensure EMS|MC alignment our client's goals and concerns through timely documentation of meetings and other significant interactions. Manage risks and maximize opportunities for our new clients by managing, and participating in, implementation projects as EMS|MC continues to grow and deliver greater value to our clients and to the industry. Safeguard the continuity of business process support for our clients by monitoring contract status and proactively engaging efforts to renew and extend beneficial engagement contracts. Take advantage of EMS|MC University courses, external learning opportunities, and self-guided learning to drive continuous personal improvement Other Responsibilities/Activities Assist the Sales and Marketing departments by identifying new relationships through established networks, ensuring customer satisfaction to create “reference-able” clients. Participate in company meetings, committees, employee events, client events, etc. Serve as a resource and backup to other departments as directed to manage backlogs and address problems. Conduct training and/or attend meetings to ensure thorough internal knowledge of client needs & specifications. Perform other necessary tasks as assigned by supervisor. Conduct all job tasks, duties, and interactions with professionalism, respect, confidentiality, a positive attitude, and in accordance with company compliance policies and applicable government regulations. Consistently support and demonstrate the company vision and values. Identify and communicate ideas for improved departmental and organizational efficiency, performance and continuous improvement efforts, especially lean or cost savings initiatives. Completion and/or involvement in special projects. Required Education, Skills, & Experience Associates degree or higher in Business Administration, Healthcare, or related field. 3-5 years of account management or client facing experience strongly preferred 3-5 years experience related to healthcare or EMS billing and/or revenue cycle management strongly preferred Successful experience in healthcare billing and reimbursement, client account management, sales, or marketing Internal motivation and drive to learn and maintain knowledge of relevant payer, compliance and regulatory requirements and trends Critical thinking and analytic skills Comfort with public speaking to audiences of varying sizes and background Strong listening, decision-making, time management, communication, and critical-thinking skills Comfort with public speaking to audiences of varying sizes and background Proficiency with Microsoft Office Suite and web-based application platforms Willing and able to work extended hours as business needs require Ability to travel up to 50% Preferred Education, Skills, & Experience Bachelor's degree in finance, healthcare, marketing, or another business-related field strongly preferred. Career history that demonstrates progressively increasing levels of responsibility Proficient in a variety of technology applications, including software packages and software-as-a-service-Salesforce.com, MS Project or Smartsheet experience Working Environment/Physical Requirements Travel required, sometimes on short notice General office environment Typing, sitting, standing, walking, some light lifting Flexibility to work extended hours to support the business as required Use of basic office equipment such as computer, fax, printer, copier, telephone Here is what our employees have to say about working here! "Working with EMS|MC has allowed me to grow in more ways than I can quantify. Within my 10 years with the company, I've thankfully not only been able to grow from a coding specialist through 5 additional positions, but I continuously grow within my current role. Each client and role bring change, but we are well supported by leadership and by peers. EMS|MC houses a culture for its employees like no other. I've never met a peer or leader within EMS|MC that isn't working towards the satisfaction of our teams and/or clients." "The company does a great job in providing work-life balance and I feel genuinely cared for by the leadership. I appreciate that every member of the leadership team is hands-on within our business and is not afraid to roll up their sleeves to get a job accomplished. Many of our employees are great friends outside the organization which really speaks to the comradery that the teams have in working together for a common goal." "It will be 6 years that I have been working with EMS|MC. I enjoy working for EMS|MC because the diversity of the group of people you get to work with is awesome. The training is top notch no matter what department you're hired to work in EMS|MC ensures you're equipped to do your job. EMS/MC offers professional growth and rewards their employees in unique ways." "Working for EMSMC has been one of the best career changes I have made. There is so much opportunity for growth, development, exposure to great software and technology that no matter what you are doing now or want to learn in the future, there is plenty of options to get involved and grow. Outside of the opportunities your co-workers and teammates are willing to help and support you with tasks and are very responsive, knowledgeable, and always willing to help." "Working at EMS|MC really showed me what a healthy work environment is. Here, I feel heard and capable with all the available resources given to me. I see myself growing here and would encourage anyone to also find a place here!" "EMSMC is one of those rare companies that truly cares about the work environment that they have created. It is such a relief to finally work for a company that not only genuinely cares about its employees but takes significant measures to ensure a fair and positive work environment where every team member's voice is heard. EMSMC is a company that clearly states its values, goals, and expectations, while also providing more than adequate resources and support needed to thrive while achieving them." "I enjoy showing up for work every day because of my amazing team! It feels like you are a part of a family. EMS Management & Consultant encourages growth. Every day is a new opportunity for me to learn and grow in my professional life. I have been with this company for about 5 years and have been promoted 3 times."

FIGS is looking for a Software Development Manager (SDM) to lead our e-commerce Engineering team! Reporting to the Director of Engineering, the SDM will plan, execute, and direct activities related to the development and management of our direct-to-consumer website. You will be responsible for managing technical requirements, leading architectural strategy, and ensuring overall quality of our e-commerce solutions. Our ideal candidate has prior experience leading an engineering team in executing complex product and technical roadmaps. This person will need to be a skilled proactive communicator, experienced working in a fast-paced public company that thrives in a highly technical, customer-focused environment. What you'll do: Lead and direct the engineering team owning Upper Funnel and Personalization of our e-commerce, consumer facing website Drive business outcomes by creating an environment of operational excellence, ongoing optimization and strategic project investment planning Provide expertise, management and support to ensure applications and tools are functional, effective, fully-utilized, secure, compliant and continuously improving Leverage existing knowledge of socialization and prioritization best practices in Engineering to drive continuous improvement across direct reports Define, communicate and track work milestones, service level agreements, and resource allocation to department business leaders, support staff, and partners Review performance of supported applications to determine operating costs, productivity levels, and upgrade requirements, execution Direct research on potential applications, solutions and technologies in support of new requests, initiatives and opportunities Manage expectations, resources, time commitments and relationships with stakeholders, vendors, and business partners About you: 7+ years of experience in software engineering 2+ years of Engineering management experience and a progressive background as a software engineer working in backend technologies Expert in Java & AWS technologies Superior written and verbal communication; the ability to communicate ideas in both technical and user-friendly language to drive process optimization Proven ability to engage with business stakeholders to develop requirements, plans, test strategies, implementation planning and to deliver on plan FIGS Compensation and Benefits Pay Range At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $165,000 and $185,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. Additional Compensation and Benefits Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan Annual bonus: This position is eligible to participate in the FIGS annual bonus program Other compensation and benefits offered include: Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance Amazing 401(k) program, with a company match up to the first 6% of your contribution Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers FIGS sponsored Uber Eats voucher for in-office weeks Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more… *Benefits eligibility is determined by hour requirements and length of service A little bit about us… FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Workplace Operations & Support III position at the Director level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on. Role Profile Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high quality technology solutions and support functions to our internal end users. Our goal is to ensure end users across the firm can perform their job efficiently with minimal to no interruption. We are seeking a Team Leader to help the lead and shape the service desk population through adhering to the firm's core values. The ideal candidate will be a visionary and leader for their team, motivating and coaching team members with the goal of providing world class customer service. What you'll do in the role: * Responsible for the oversight of the Service Desk Professionals servicing the Morgan Stanley population * Provide timely feedback, training, and coaching 70% of the time with a focus on driving incident restoration with a World Class Service experience * Responsible for interviewing and onboarding top talent * Conduct performance management in an effort to drive the metrics set out by the Service Desk including First Contact Resolution and Customer Satisfaction rates * Monitor agent productivity as well as operational excellence and how it impacts the Service Desk Service Level Agreements * Oversee outages, leverage tools when volumes are at peak and escalations occurring, which would include ServiceNow, Service Desk Knowledge, Remote Assistance among others, in an effort to resolve our internal population What you'll bring to the role: * 4+ years previous call-center experience or equivalent required in a technical or customer service field * Previous Service Desk Experience * Experience with Microsoft Office products, Windows 10, and general office computing tools required * Passion for providing feedback & coaching * Excellent written and oral communication skills * Excellent time management skills * Excellent Problem-Solving Skills * Experience with Microsoft Office Products, Windows 10, and general office computing tools WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $70,000 and $105,000 per [hour/year] at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title Commercial Casualty Litigation Adjuster (Remote) Requisition Number R7516 Commercial Casualty Litigation Adjuster (Remote) (Open) Location Colorado - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers {+ 19 more} Job Information We're Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today's way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial Casualty Litigation Adjuster! Your Role: As a Commercial Casualty Litigation Adjuster, you will be assigned as owning adjuster when injury exposures are identified. Claims will include catastrophic injuries, fatalities, and litigation. In this role, you will be responsible for management of the claim through conclusion, including trial, of litigated claims. May own claims within other specialized lines of business or during catastrophes. You will provide input and direction to defense counsel and be responsible for ultimate resolution through providing settlement authority and participating in negotiations with limited oversight. You will also be responsible for effective management of defense costs and indemnity. May handle first party non-liability-based injury claim (Medical Payment, PIP, Inland Marine, auto physical damage). Your Work: Assigned as owning adjuster when injury exposure is identified. Handles complex 1st and 3rd party auto liability cases involving injury, including complexity litigated cases with defense attorney involvement. May handle 1st party medical payment and PIP claims. Responsible for managing, investigating, and negotiating claims, including collaborating with defense counsel to identify strategy for negotiations. Provides input as the face of the organization via phone or in attendance on video or in-person at mediations and settlement conferences for litigation claims. Interacts directly with defense counsel providing direction, authority for resolution (i.e., settle or go to trial) and ensures appropriate outcome in balancing defense costs and indemnity on litigation claims. Making coverage determinations and advising customers as to proper course of action related to coverage issues. Conducting investigative work of a complex nature (interviewing witnesses; obtaining and analyzing evidence, including medical records; deciding whether an independent medical examination is warranted; etc.). Direct defense counsel in non-litigated or litigated claims. May require appearing at and representing the insureds at arbitrations and trials. May require testimony in a deposition setting. Evaluate defense counsel fees and cost for reasonableness and resolve. Evaluating potential for subrogation and initiating initial notice of subrogation request. Making final decisions to settle within settlement authority, without supervisory approval, and developing negotiating strategies. Presenting cases in Committee setting when seeking above settlement authority level; thereafter, independently negotiating and settling the claim. Will develop and present executive summaries on individual claims to external clients and internal executives in a virtual setting to gain alignment with client on next steps, and settlements. Handles most commercial product types including but not limited to auto, fleet, last mile delivery, and trucking. Will handle claims in most geographic venues. Handles claims involving any vehicle types that may include, but is not limited to auto, motorcycles, scooters, recreational vehicles, trucks, and remote-controlled delivery vehicles. Understands and handles claims in line with any applicable insurance program agreements, claim service level agreements. Plays a direct role in the development of other adjusters through mentorship, training, and coaching. Required Experience, Education, & Skills: 6+ years of claims experience. 3+ years of experience in a Casualty claims role within P&C insurance industry with a minimum of 1 year in a Sr. Casualty role or equivalent Complex Casualty / Litigation experience. BA/BS in business, insurance or related area, or equivalent combination of education and experience. Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment. What would make us excited about you? 6+ years of Casualty claims adjusters experience. 3+ years of experience in a Commercial claims role Bilingual a plus. Proficiency or ability to obtain proficiency in the handling of minor, moderate and complex litigated claims. Strong analytical, problem-solving, and organizational skills. Proficient in ability to work independently. Strong decision-making ability. Extensive understanding of statutory and regulatory requirements, and ability to develop proficiency in standards of civil procedure. Ability to travel and to work extended hours and/or weekends. Proficient oral and written communication skills and ability to organize and present complex facts to executive management. Strong math skills, basic computer skills and ability to type at least 30 words per minute. Mobilitas Careers At Mobilitas, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it. Join us if you… BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. COMMIT to being there for our customers and employees. CREATE a sense of purpose that serves the greater good through innovation. Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com In most cases, you will have the opportunity to choose your preferred working location from the following options when you join us: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact *************************** As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs. Mobilitas is an equal opportunity employer. If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. Must have authorization to work indefinitely in the US Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska. #LI-CH1 .

Patriot, LLC is seeking a Helpdesk Specialist III to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. Specific Responsibilities: • Provide a first point of contact for customers seeking technical assistance with a ticket, phone call, email, or in person • Assist customers, troubleshoot problems, and coordinate technical support. • Account creations, account lockouts, password changes • Record events and problems and their resolution in logs • Follow-up and update customer status and information • Log and route service requests and incidents in an incident management system. • Maintain service level agreements related to Desk Side support Service/Incident requests • Direct unresolved issues to the next level of support team member • Establish phone bridge with next level of support and customer leads per SOP's • Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system Requirements: • Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered • Active Secret clearance is required. • This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. • At least seven (7) or more years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service. • At least seven (7) or more years of experience utilizing any Incident Management Ticketing System such as: o Remedy v20.02 o ServiceNow o Other, comparable systems Preferred Key Skills and Abilities (not contractually required): • DHS Suitability Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046

Job Description Work Hours: Must have flexible open availability Pay Range: $16.00/hr Reports to: AHS General Manager Job Type: Full-time About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary: Customer-focused L1/L2 Helpdesk Technician responsible for providing first and second-level technical support to end-users for issues related to hardware, software, and network systems. This position will involve researching, diagnosing, troubleshooting, finding solutions, and taking ownership of customer-reported issues to ensure they are resolved. When necessary, unresolved issues should be escalated to the appropriate internal teams following standard procedures. The ideal candidate will possess excellent communication skills, a strong technical background, and the ability to efficiently troubleshoot and resolve issues. Responsibilities: Inbound and Outbound Calls Serve as the first point of contact for end-users seeking technical assistance via phone, email, or helpdesk tickets. Root cause analysis probing Providing immediate solutions to common user issues. Ticket Routing Document accurate records of all support requests, resolutions, and follow-ups. Knowledge Base Utilization Responsible for the ongoing maintenance of AnswerNet's desktop environment. Creates and maintains user e-mail accounts. Virtual Machine and or Remote Desktop support Oversee monitoring network systems, including network outages. Ensuring service level agreements are met. Managing user accounts and their associated attributes, such as name, email address, password, security groups, and multifactor authentication in Azure AD, or through Microsoft Active Directory on Windows Server 2016, 2019. Install, configure, and troubleshoot hardware, software, systems, networks, printers, and scanners. Required Qualifications: Ability to work from home (this is a remote position) Prior Technical Support or Help Desk experience High School Diploma or equivalent Phone Etiquette History of Customer Service Excellent verbal, writing, grammar, and communication skills Critical Thinking and Problem-Solving skills Attention to Detail Familiarity with Help Desk Applications (Ex. Zendesk, FreshService) Familiarity with VOIP or Telephony services Ability to provide step-by-step technical help, both written and verbal Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional) are a plus WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Manager - Field ServicesThis is a 100% REMOTE position that's responsible for our Western Region manufacturing plants. It has to be based in either CA, NV, WA, AZ, UT, NM, CO, or NV. The IT Manager - Infrastructure - Field Services (Western Region) is responsible for managing and directing the work of 4 Field Support Technicians supporting 13 to 14 Manufacturing facilities. This role will be responsible for coordinating all day-to-day IT activities to ensure manufacturing and shipping operations are fully functioning in a 24 x 7 environment. This would entail organizing and managing all IT functions required to meet IT Service Level Agreements (SLA) and business operations. In addition, this role will also be responsible for assigning individual responsibilities, ensure timely completion of assignments and projects, coordinates and functions as a liaison between team members, business units, IT Management and vendors. Essential Functions Organize, manage and coordinate all staff activities to ensure business operational objectives. Define and execute strategic and tactical goals that are aligned with department and business priorities, objectives and goals. Identify business operational needs, develop analysis and implement solutions Manages daily operational processes. Provide detailed communications and project updates to various stakeholders Defines and executes staff development plans. Mentors and motivates staff. Manages all aspects of a project including but not limited to planning, budgeting, analysis, execution and delivery Provide continuous updates to IT Management team on issues, challenges and key development Manages vendors and maintains maintenance agreements with all suppliers. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Additionally, IT Manager is expected to demonstrate: Excellent written and verbal communication skills Strong business acumen Ability to build relationships internally and externally Proven leadership qualities Strong problem solving/ analysis abilities Teamwork Orientation Outstanding Customer/Client Focus Strong Technical Capacity Qualifications Minimum Qualifications: 6 Years - Experience in manufacturing, logistics, or similar environment 6 Years - Experience in similar Position 4 Years - Experience managing people and projects *Experience may include a combination of work experience and education Preferred Qualifications: 10+ Years- Experience in manufacturing, logistics, or similar environment 10+ Years - Experience working in similar Position 6 Years - Experience managing people and projects *Experience may include a combination of work experience and education List if any travel is required using percentage of time: 25% (1 week every month) Education Minimum Required: Bachelor's Degree in Computer Science or related IT field. Preferred: Mater's in Computer Science or related IT field. This is a 100% REMOTE position that's responsible for our Western Region manufacturing plants. It has to be based in either CA, NV, WA, AZ, UT, NM, CO, or NV. Typical Compensation Range Pay Rate Type: Salary$118,937.79 - $172,459.80 / YearlyBonus Target: 10% Annual Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Heath, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently **not considering** candidates who reside or plan to reside in the following states: **California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.** **Colorado** for remote caregivers' whose assigned Intermountain facility or service area is not based in Colorado. **Essential Functions** + Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations. + Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports. + Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements. + Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system + Innovate, design, implement, support and maintain workflows, processes and HIM identified work. + Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement. + Ensures compliance with Health Information Management standards. **Skills** + Interpersonal Skills + Problem-Solving + Critical Thinking + Organization + Data Analysis + HIM Software + Project Management + Detail Oriented + Workflow Process + Health Information Management **Required Qualifications** + Demonstrated experience with technical HIM or HIM Information Management required. + Demonstrated proficiency in computer skills including Microsoft Office, internet and email required. + Demonstrated ability to work in a fast-paced environment. + Availability to travel is required. **Preferred Qualifications** + Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution. Education is verified. + RHIT/RHIA Certification.. **Physical Requirements** + Sitting for long periods of time. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $30.55 - $48.12 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500. At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. **What Information Technology contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. We are seeking a highly motivated and experienced IT Solution Owner to take ownership of and drive the strategic direction for key finance IT solutions, primarily focusing on large-scale finance transformation projects. The ideal candidate will possess a strong background in managing complex IT projects, a deep understanding of finance business processes (specifically invoice to cash and procure to pay), and proven experience leading diverse teams, including onshore and offshore resources, as well as external consultants. This role requires excellent leadership, communication, stakeholder management, and a strong sense of ownership to ensure the solutions meet business needs, are continuously improved, and deliver maximum value. **Responsibilities** Solution Ownership & Strategy + Develop and maintain the strategic roadmap for assigned finance IT solutions, aligning with overall business objectives and IT strategy + Act as the primary point of contact and subject matter expert for the assigned IT solutions + Monitor industry trends and emerging technologies to identify opportunities for innovation and improvement + Manage the entire lifecycle of the solution, from initial implementation to ongoing maintenance, enhancements, and eventual retirement + Define and track key performance indicators (KPIs) to measure the effectiveness and value of the solutions Project Delivery + Lead and manage the full lifecycle of IT solution delivery for finance transformation projects, from initiation to closure, ensuring on-time, on-budget, and within-scope delivery + Develop detailed project plans, resource allocation, and risk management strategies + Manage project budgets, track expenses, and ensure adherence to financial guidelines + Monitor project progress, identify potential roadblocks, implement mitigation plan and corrective actions + Ensure adherence to project management methodologies and standards Team Leadership & Management + Manage a mixed team of onshore and offshore resources, providing guidance, mentorship, and performance feedback + Effectively manage external consultants, ensuring their work aligns with solution goals and quality standards + Foster a collaborative and high-performing team environment + Manage staff augmentation and implementation partner Statement of Work (SOW), ensuring deliverables are met and within budget Stakeholder Management + Serve as the primary point of contact for IT solution-related matters for finance transformation projects + Communicate solution status, risks, and issues to stakeholders in a clear and timely manner + Collaborate with business stakeholders to define solution requirements, priorities, and success criteria + Manage stakeholder expectations and ensure alignment throughout the solution lifecycle + Build and maintain strong relationships with key business stakeholders Business Process Knowledge + Demonstrate a strong understanding of finance business processes, particularly in the areas of invoice to cash and procure to pay + Analyze business requirements and translate them into technical solutions + Identify opportunities to improve business processes through technology solutions + Ensure solutions are aligned with and support optimal business processes Technical Expertise + Oversee the design, development, and implementation of IT solutions for finance transformation projects + Provide technical guidance and support to the project team + Ensure the quality, security, and integrity of IT solutions + Understand and contribute to the overall solution architecture Service Management + Oversee the ongoing support and maintenance of the solutions, ensuring high availability and performance + Manage service level agreements (SLAs) and ensure they are met + Manage vendor relationships related to the solutions **Qualifications** + Bachelor's degree in Computer Science, Information Systems, or a related field preferred + 8+ years of experience in IT project management or solution ownership, with a focus on finance transformation projects preferred + Proven experience in managing large-scale IT projects with budgets exceeding $2M + In-depth knowledge of invoice to cash and procure to pay business processes + Experience in implementing SaaS solution integration with SAP is required + Experience with SAP Ariba implementation is highly preferred + Experience with SAP ECC/S4HANA is preferred + PMP certification is desired + Experience managing both onshore and offshore resources, as well as external consultants + Experience managing staff augmentation and implementation partner Statements of Work (SOWs) + Excellent leadership, communication, and interpersonal skills + Strong problem-solving and analytical skills **Anticipated salary range:** $123,400 - $176,300 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/21/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems. **Job responsibilities** + Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards + Validate daily material quality and output quality + Reconcile Input vs. Output utilizing basic math + Create manifest and production turn over reports **Required qualifications, capabilities, and skills** + Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts + Meet and maintain Quality and Productivity standards + Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology + Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions + Prioritize assigned work daily based on client Service Level Agreements + Participate and maintain departmental work area maintenance + Basic computer skills and document preparation + Comfortable cross training and learning multiple department responsibilities **Work Schedule(s):** 2nd Shift Monday - Friday 1:30pm - 10:00pm 1st Shift Tuesday - Saturday 6:00am - 2:30pm Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

The Decisioning Manager is a client-facing role responsible for ensuring the delivery, performance, and ongoing value of Experian's decisioning and software platforms for strategic clients. You will partner with account teams, solution engineers, product, and delivery teams to manage platform performance, client satisfaction, and expansion opportunities. You will be the primary point of contact for decisioning-related initiatives, governance, escalations, and roadmap alignment. You will play a critical part in strengthening long-term client partnerships and positioning Experian as a trusted advisor. You will report to the VP, Strategic Sales. Client Partnership & Decisioning Ownership * Be the primary decisioning and software point of contact for assigned strategic clients * Lead regular (monthly) client technical and decisioning reviews focused on platform performance, Service level agreements, roadmap alignment, and business outcomes * Build trusted relationships across multiple levels of the client organization * Be the first and ongoing point of contact for client escalations, overseeing issue management, communication, and resolution * Protect and expand core decisioning platforms by ensuring value realization and client satisfaction Platform Delivery, Governance & Operations * Oversee decisioning platform implementations and post-production support to ensure delivery of client commitments * Ensure client requirements are clearly defined and followed by solution engineering, delivery, and product teams * Operate as a liaison between clients, Solution Engineers, Delivery teams, Product, and EGOC to translate client needs into actionable outcomes * Monitor platform performance and communicate potential service disruptions * Manage client communications, root cause analyses, and periodic Service level agreement reviews * Facilitate completion of client technical questionnaires related to decisioning software * Lead model governance activities, including attributes documentation, updates, and approvals * Facilitate software audits and continuity of business planning Strategic Growth & Commercial Enablement * Partner with account teams to identify opportunities to expand existing decisioning and fraud solutions and uncover new revenue opportunities * Contribute to forecasting based on client activity, roadmap, and demand * Support accurate billing of services as a second line of defense in partnership with the account team * Client point of contact for technology transformation initiatives related to decisioning platforms Communication, Enablement & Advocacy * Develop and maintain client communication plans post-delivery * Facilitate client training for Decisioning and Fraud solutions * Communicate complex decisioning concepts to both technical and non-technical stakeholders * Represent the voice of the customer internally to influence product and solution enhancements Qualifications * 7+ years experience managing enterprise decisioning, analytics, or software solutions in a client-facing role * Experience with decisioning platforms, data-driven models, fraud, and analytics solutions * Experience managing client environments and cross-functional teams * Experience leading client escalations, governance, and service management activities * Experience protecting core revenue and supporting solution expansion * Balance strategic planning with hands-on execution * Experience with learning, influence, and leadership development Additional Information Benefits/Perks: * Great compensation package and bonus plan * Core benefits including full medical, dental, vision, and matching 401K * Fully remote environment * Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Under minimal direction, the IT Hardware Technician II coordinates, supports, and addresses the daily operational management of the Bank's IT assets. Key Responsibilities / Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Coordinate, support, and manage inventory lifecycles including asset procurement, tracking, upgrades, end-of-life planning, and disposal. * Develop, document, and maintain hardware standards and ensure they are enforced bank-wide. * Develop and maintain standardized disk images with minimal assistance. * Coordinate, support, and perform preventative hardware maintenance without assistance. * Coordinate, support, and perform routine field service work within branch network as necessary and without assistance. * Independently research, validate, and resolve defects and outages reported by end users. * When required, escalate issues to the appropriately experienced IT member and/or external vendor. * Develop and maintain informational, procedural, and troubleshooting documentation to department standards. * Ensure timely completion of personal deliverables, meet service level agreements, and follow departmental procedures. * Act as an escalation point for an assist in training the IT Hardware Technician I. * Maintain confidentiality and security of sensitive information. * Adhere to all corporate policies and procedures, Federal and State regulations, and laws. * Complete all mandatory annual compliance training. * Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws. * Perform other duties and special projects as assigned. Job Requirements Education: * Associates degree or higher in a related field or equivalent combination of education and experience * CompTIA A+ certification or equivalent experience Required: * 4+ years related experience. * Strong problem-solving and analytical skills. * Clear, accurate, and concise verbal and written communication skills. * Strong organization and time management skills. * Ability to manage projects and direct others in completion of activities/tasks. * Ability to quickly and independently learn new technologies and programs. * Ability to understand and use Bank policies and procedures to ensure operational efficiency and regulatory compliance. * Ability to work with confidential information appropriately. * Ability to think and act within guidelines and limitations of Bank policy and assigned personal authority. * Proficient in Microsoft Office products. * Valid Driver's License. Preferred: * Bachelor's degree in a related field * CompTIA Cloud+ and CompTIA Security+, and CompTIA Network+ certifications * Banking or Financial Services experience About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. * This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * Physical activity requiring reaching, sifting, lifting to 50 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. * The employee will frequently communicate and must be able to exchange accurate information with others. * The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools. * Up to 50% of business travel depending on business need. * Offsite work may be required. * After hours and weekends, while not standard, will be required. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.