Mainframe jobs near me - 165 jobs

You will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquir, the Customer Care Representative will be responsible for delivering a consistent, elevated customer service experience and related administrative support by answering incoming customer calls, placing customer service and supply orders, assisting with customer registration on our website and helping to ensure general efficient workflow of the team. NOTE: NOT FOR CANDIDATE OUTSIDE THE STATES Primary Duties and Responsibilities: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner Field incoming calls from customers seeking to place service calls and supply orders or check on the status of orders. Managing large amounts of inbound and outbound calls in a timely manner. Provide brief, professional, and consistent customer communications. Place customer service and supply orders appropriately in IMS / e-Automate system. Ensure data integrity when placing orders, including confirming customer information. Ensure the correct number of supplies are being shipped to customers. Identifying customers needs, clarifying information, researching every issue, and providing solutions. Performs other duties as required. Qualifications: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Education and Experience: A High School Diploma or GED equivalency is required. Customer account management experience preferred. Flooring industry experience preferred.

Digital Sales Executive - Finance (Remote / Home Based opportunity across the US) Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? As a Digital Sales Executive, you will develop new relationships using a consultative selling approach for significant revenue growth. By properly identifying and qualifying each opportunity, expertly positioning Stefanini, clarifying the drivers for success, designing the proper solution, and defining and executing the strategy, you will close profitable and sustainable revenue streams in the market. This full-time opportunity focuses on identifying and understanding the current pain points of organizations in the Banking, Financial Services and Insurance industry segments, and combines our IT & Digital Solution Portfolio to solve client problems and cultivate innovation and optimization. What do you need to succeed? Are you pro-active, constant learner, self-starter, with a competitive drive and a focus on growth? Are you able to stay focused on results despite changing conditions? You are a great fit for us! What makes you the right candidate for this role? · You should have 6+ years of sales experience in consulting services as well as experience managing deals over of $5M TCV. · Bachelor's degree, preferably in Engineering, Computer Science, or Business. · Experience selling digital solutions integrated with cloud and business application for the Banking, Financial Services and Insurance industries. · You see the benefit of prospecting and cold calling to capture the client's attention and create interest in Stefanini Digital solutions. · Experience closing deals by managing the full sales cycle of new business leads. · Experience working in a fast-moving and evolving sales environment and adopting innovative lead generation techniques. Being effective at cold calling, networking, and are familiar with online tools for client research. · Ability to build long-term relationships with clients and be the trusted advisor at CXO level. What you will get · Join a global company that is expanding year over year and is aggressively driving Digital Services Engagements. · Work with brilliant minds, often within a global capacity. · Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more. · Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we are different · Brazilian and privately owned company. · Agility, flexibility, and innovation are in our DNA. · Flat organizational structure which enables faster communication and decision making. · Open floor plan environment where collaboration is highly encouraged! Take a look for yourself Here's one of our own Vice Presidents of Business Development, talking about growth opportunities and sharing a bit of her own successful career within Stefanini: ******************************************* This position is a remote / home based opportunity!

ABOUT FNTS As a nationally recognized Cloud Service Provider, FNTS has a proven history guiding our customers through their cloud journey. FNTS has a passion for all things multi-cloud and provides flexible cloud solutions, with a continued focus on orchestrating agility, transparency and IT optimization for our customers, all while keeping cost containment top-of-mind. With an elevated security posture consisting of layered security solutions, FNTS specializes in partnering with customers in highly regulated and compliance-driven industries. Our culture and our employees are the heart of our story - and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: As a nationally recognized trusted advisor in managed IT services for over 30 years, FNTS has a proven history as a managed service provider supporting mainframe, IBM i, AIX, and x86 infrastructure including a wide range of operating systems including: Windows, Linux, AIX and IBM i. FNTS also has a passion for all things multi-cloud and provides flexible cloud solutions, with a continued focus on orchestrating agility, transparency and IT optimization for our customers, all while keeping cost containment top-of-mind. With an elevated security posture consisting of layered security solutions, FNTS specializes in partnering with customers in highly regulated and compliance-driven industries. FNTS operates one of the most secure, technically advanced data centers in the United States. Headquartered in Omaha, Nebraska, FNTS is a subsidiary of First National of Nebraska (FNNI). Our employees are the heart of our story - and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. About This Role: Position Overview As businesses digitally transform their infrastructure, deployment models are increasingly moving to hybrid cloud deployments through a combination of on-premises, public cloud, co-location and private cloud environments. Technology leaders are faced with the challenge of determining what applications run best in what environment and how these environments interact with each other. As data is shared across the organization and across these infrastructure estates, IT leaders are looking for help managing and deploying their infrastructure for hybrid & multi-cloud implementations. At FNTS, we see our role as helping customers make informed decisions regarding platform and deployment models that best serve their business requirements. IBM Power Systems is a best of breed offering heavily utilized by clients to run core enterprise applications like SAP, JD Edwards, Jack Henry, Oracle, etc.…. There are tens of thousands of these systems deployed worldwide. As clients seek new deployment models and consistent access to skills, FNTS is well positioned to help clients make decisions on this critical enterprise platform. We're looking for a customer-obsessed Business Development Offering Manager to join our team of collaborative sales and engineering professionals. In this role, you will be responsible for leading the IBM i & AIX service line. This will include all deployment scenarios and managed service scenarios. Your primary objectives are to grow FNTS revenue and profit for the service offering, increase offering awareness in the marketplace, develop key sales and OEM partnerships, and work with the sales, pre-sales, and sales engineering team to engage clients and opportunities. To reach our aggressive goals in this market, you are focused on the customer and business outcomes and have experience in building strong partnerships with sales and engineering teams to influence the client purchase and FNTS's service line offering. You will lead end to end across the service offering from marketing campaigns, to offering strategy, to partnerships, to field sales, to competitive positioning. Key Responsibilities Accountable for key outcome metrics, including revenue growth, profit growth, and total offering performance. Monitors weekly and quarterly sales and operational metrics. Maintain a deep understanding of market dynamics, develop robust business plans, and enable offering Go To Market (GTM) readiness. Influence engineering on service offering roadmap to ensure competitiveness and meeting customer needs. Uses internal and external sources to develop market Points of View (POV), using primary (e.g. customers, prospects) and secondary research to maintain a robust outside-in perspective on market requirements. Articulate market dynamics to the broader sales and engineering teams. Gather market requirements to support design and validation of offering and recommend differentiation strategy and value proposition. Supports development of offering business plans (e.g. financial/resource capacity forecasting). Collaborates with sales and marketing on GTM and channel enablement plans. Develops and executes client prospecting and sales programs. Builds learning programs and sales enablement assets (i.e., sales battlecards) Works with finance and pricing to analyze offering performance, gaps, and opportunities. Drives win/loss data collection and analysis. The Ideal Candidate for This Role: Required Qualifications Bachelor's Degree in Marketing, Computer Science, Business or related field AND 10+ years' sales, engineering, and consulting experience in a managed services setting. OR Master's Degree in in Marketing, Computer Science, Business or related field Experience in relationship management with clients and/or business partners. Additional Or Preferred Qualifications Excellent communication skills, high degree of accountability, and willingness to take measured risks. Comfortable presenting to large and small audiences. Proven capability to deliver world class marketing content, including value proposition, evidence, blogs, whitepapers & presentations for identified scenarios, products/features and segments/audiences. Ability and passion to translate managed services and cloud concepts into a compelling story for customers that clearly articulates FNTS's value and differentiation. Proven capability to develop strong working relationships with customers, senior executives, engineering teams, OEM's, and sales partners. Strategic and creative thinker. Utilizes process to support development and maintenance of pipeline; prepares information for reporting to key stakeholders. Escalates to manager as needed. Driving high growth business, new product introduction with strong focus on establishing credibility in the market. Knowledge of, and/or use of, Cloud development tools, with a focus on administration, cost management, billing and invoicing, ecosystem development, and support. Researches technology, industry, and competitive trends, and works internally to understand how FNTS is positioned. Consolidates information into reports to present and share insights with their team. Supports and leads opportunities across sales stages. Supports deal process by tracking deal issues, supporting operational tasks, and escalating as appropriate. Contributes to materials and analyses, for executive reviews, etc. Embody our culture and values Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation: Compensation range (base pay): $105,443.00-$179,253.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment: It is anticipated that the incumbent in this role will work remotely, offering you the freedom to contribute to our mission from wherever you work best, without compromising on career growth or connection to our team. Regardless of your location, you'll be fully integrated into our team through robust digital collaboration tools and regular communication. The incumbent can work remotely from any of the states listed on the job posting, though occasional travel may be required for in-person meetings. Please note, work location is subject to change based on business needs. Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: *************************************** For additional information regarding compensation and benefits, e-mail FNBO at *****************. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20260111 Equal Opportunity & Belonging: FNTS believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNTS is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNTS is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNTS follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst 3/HDA3 to join our customer in Columbus, OH. This is an ONSITE position and requires an onsite test and an IN-PERSON interview. Please find below additional details about this job. Job Description Client is looking for an SME type resource that has extensive exp with Help Desk(I-III) and strong enough to work independently, strong MS troubleshooting skills, fix app errors, OUTSTANDING customer service. Needs a person that can perform in all levels (take calls, fix remotely if possible, go to customer and fix onsite, etc.) and also have server and network exp and has done this independently, the go to guy for answers and issue resolution. They are currently a Microsoft shop, consultant should know all the latest and greatest Microsoft tools. 1. Installs, maintains, configures, upgrades and/or administers hardware and/or software in assigned multiple technology domains. 2. Diagnoses, analyzes and resolves issues for customer(s) across assigned multiple technology domains. 3. Creates, organizes, files and maintains documentation. 4. Reviews and monitors enterprise security systems; takes appropriate action and responds to alarms/alerts per agency policy and procedure (e.g., anti-virus, spam). 5. Interfaces with other platforms from a hardware and/or software perspective. 6. Answers questions and presents informal mentorship opportunities to peers and/or lower-level staff via conversation, Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. • Manage expectations at all levels: customers/end users, executive sponsors. • Ensure quality standards are followed. • Monitor the team's open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. • Act as the escalation point for high priority support issues. • Ability to make recommendations on policies on system use and services. Provides help desk support within the DSA (e.g., serves as initial contact for internal & external customers; interviews customers to determine nature & extent of problem; prioritizes & documents problem &/or uses trouble ticket system to document), conducts analysis & research of simple computer hardware & software problems (e.g., wide area &/or multi-network; mainframe & multi-operating systems, password resets &/or software applications), directs issues to appropriate higher-level network services technician &/or programmer/analyst for resolution &/or mentoring (i.e., to develop & enhance ability to monitor & maintain data communications/telecommunications systems equipment, & provide network support for both large area network & wide area network) which may include performing first level help desk support at user-site or in off-site locations on rotational basis. Documents current network infrastructure, desktop processes/procedures &/or telephone system & processes; ensures all circuits are in working order; runs network diagnostics; creates & maintains user connectivity; communicates network, LAN &/or WAN problems to appropriate network staff; implements security priorities. Troubleshoots, unpacks, sets up & configures personal computers/notebooks; researches & refers to data Communications/telecommunications &/or network standards manual or technical documentation to assist higher-level information technology professionals in developing plans or installation, upgrade &/or removal of data communications/telecommunications equipment &/or services; deploys hardware to users following standardized procedures for imaging, asset management & AD protocols. 5 plus years field experience Preferred Education: 4 year college degree in field of specialty Interview Process: Face to face. Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Who we are: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 790,000 people serving clients in more than 120 countries. A leading partner to the world's major cloud providers, including AWS, Azure, and Google. The formation of Accenture Cloud First, with a $3 billion investment over three years, demonstrates our commitment to deliver greater value to our clients when they need it most and offers huge growth opportunities for you! Our Cloud First group of more than 150,000 cloud professionals delivers a full stack of integrated cloud capabilities across data, edge, integrated infrastructure and applications, deep ecosystem skills, culture of change along with a deep industry expertise to shape, move, build and operate our clients' businesses in the cloud. To accelerate our customers transformation leveraging omni cloud, we combine world-class learning and talent development expertise; deep experience in cloud change management; and cloud-ready operating models with a commitment to responsible business by design - with security, data privacy, responsible use of artificial intelligence, sustainability and ethics and compliance built into the fundamental changes Accenture helps companies achieve. Visit us at ****************** Sales professionals drive the sales process and outcomes on a dedicated basis, growing a profitable pipeline and or backlog of sales, through deal origination, sales negotiations, and closure.The work: The Sales Capture Sr Manager manages the opportunity from sales origination to sales pursuit to close using deep sales process and offering expertise. You will originate new sales opportunities unrelated to extensions or renewals in a complex environment, typically cross service-group. Lead early-stage positioning with clients and develop and execute the origination strategy to identify and qualify specific opportunities. Continue working with the account teams to ensure closure of sales. May focus on a single large account, leveraging deep content knowledge and client relationships to originate and close opportunities at that client. You know - and have run all phases of a sales cycle, including qualification, sales pursuit and close by applying deep sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies. A professional at this position level within Accenture has the following responsibilities: + Create solutions to complex technology business problems/opportunities requiring in-depth knowledge of client buyer needs. + The focus is on cloud modernization solutions primarily on how to help customers who are stuck on their journey to the cloud, by helping them come with a cloud modernization strategy, that includes migration, but we first start with modernizing their current IT footprint, and not do just a lift-and-shift of their legacy applications. + The solutions you will sell will be around application modernization, infrastructure modernization, mainframe modernization, cloud architecture modernization, and in a nutshell; enterprise modernization. + Operates within large teams and directs specific team sales activities. + Interacts with senior management levels at clients and within Accenture, determines pursuit strategies, develops client messaging plans and relationships, and applies industry-leading Cloud transformation strategies and practices. Travel is required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements What you need: + Minimum of 8 years selling/closing deals in the professional services space, focused on public cloud (AWS, Azure, or GCP) + Minimum of 5 years previous experience of selling into any of these industries is required; Financial Services, Communications/Media/Technology, Products (Consumer, Retails, Industrial), Public Sector, Resources (Utilities, Oil & Gas, Energy) + Minimum of 5 years Sales Origination & Sales Pursuit Management experience + Minimum of 2 years' experience exceeding sales quota, preferably in value greater than $20M TCV + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Professional Qualifications + Experience working within a large, heavily matrixed company environment. + Experience with C Level client relationship building and relationship management. + Proven ability to build, manage and foster a team-oriented environment. + Demonstrated leadership, teamwork and collaboration in a professional setting. + High energy level, sense of urgency, decisiveness and ability to work well under pressure. + Excellent communication written and oral and interpersonal skills. + Strong leadership, problem solving, and decision-making abilities. + Professional of unquestionable integrity, credibility and character Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted on 01/23/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture (******************************************************* Role Location Annual Salary Range California $136,800 to $237,600 Cleveland $136,800 to $237,600 Colorado $136,800 to $237,600 District of Columbia $136,800 to $237,600 Illinois $136,800 to $237,600 Maryland $136,800 to $237,600 Massachusetts $136,800 to $237,600 Minnesota $136,800 to $237,600 New York $136,800 to $237,600 New Jersey $136,800 to $237,600 Washington $136,800 to $237,600 In addition to base pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms. Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Location: RemoteRequired Clearance: Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c). Certifications: Project Management Institute (PMI) Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification.Required Education: HS Diploma/GEDRequired Experience: Fifteen (15) + years of experience in supporting Information Technology as a Program Manager, Deputy Program Manager, or Senior Project Manager. Position Description: PingWind is seeking a Program Manager who will oversee the planning, execution, and delivery of complex IT projects within the government sector. This role involves coordinating with multiple stakeholders, ensuring compliance with government regulations, and managing project resources to meet contractual obligations. The ideal candidate will have extensive experience in program management, a strong understanding of government contracting processes, and a technical background in IT. Primary Responsibilities: Typical Responsibilities/Tasks:•Plans, organizes, and coordinates the project lifecycle for technology infrastructure projects, including server, mainframe, storage, database, and network technology lifecycle management.•Oversees projects from initiation through implementation including phases such as planning, execution, monitoring/controlling, and close-out. •Establishes project requirements, priorities, and deadlines. •Manages, coordinates, and establishes priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of solutions designed to meet the project requirements. •Determines project needs and acquires resources required for the success of the project. •Designs project plans which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. •Manages the agreed scope of the organization's solution projects and provides innovative solutions to complex problems for the purpose of increasing the speed of development and change and of driving the achievement of business objectives. •Directs technological research by studying organization goals, strategies, practices, and user projects. Oversees the development of solution roadmaps of the overall vision that underlies the projected solution, transforms that vision through execution into the solution, and assures projects meet the quality requirements. •Strong technical understanding of Information Technology, Identity and Access Management, and AWS GovCloud systems and services for the areas of work contemplated in the PWS. •Excellent written and verbal communication skills, including experience in presenting material to senior Government officials. •Ability to interact and communicate with key managers and functional experts including internal service delivery teams, client project teams. •Demonstrated experience in executing, monitoring, and managing projects to successful, high- quality and on-budget completion. Required Qualifications•Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c). •Project Management Institute (PMI) Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification. Desired Qualifications•Bachelor's Degree About PingWind PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. **************** Our benefits include: · Eleven Federal Holidays· Paid Time Off accrued each pay period· Parental Leave· Three medical plan choices with generous employer contribution· Dental and Vision Insurance· Company paid Short-Term and Long-Term Disability· Company paid Life and AD&D Insurance· 401k with competitive matching and vesting schedule · Continuing education assistance· Short Term / Long Term Disability & Life Insurance· Medical, Dependent Care and Commuter Flexible Spending Accounts· Employee Assistance Program · Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)· 529 College Savings Plan· Legal Insurance · Pet Insurance Veterans are encouraged to apply PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ****************** Job Description Title : ETL Architect Location : Columbus, OH Type : Fulltime Permanent Work Status : US Citizen / GC / EAD (GC) Required Skills: • Responsible for Architecture, Design and Implementation of Data Integration/ETL, Data Quality, Metadata Management and Data Migration solutions using Informatica tools • Execute engagements as Data Integration-ETL Architect and define Solution Strategy, Architecture, Design and Implementation approach • Expertise in implementing Data Integration-ETL solutions which include components such as ETL, Data Migration, Replication, Consolidation, Data Quality, Metadata Management etc. using Informatica products (e.g. Power Center, Power Exchange, IDQ, Metadata Manager) • Responsible for Detailed ETL design, Data Mapping, Transformation Rules, Interfaces, Database schema, Scheduling, Performance Tuning, etc • Lead a team of designers/developers and guide them throughout the implementation life cycle and perform Code review • Engage client Architects, SMEs and other stakeholders throughout Architecture, Design and implementation lifecycle and recommend effective solutions • experience in multiple Databases such as Oracle, DB2, SQL Server, Mainframe, etc • Experience in Industry models such as IIW, IAA, ACORD, HL7, etc. and Insurance products (e.g. Guidewire) will be plus Additional Information All your information will be kept confidential according to EEO guidelines.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Candidates must reside in the Columbus, OH area and be willing to come on-site to the Home Office for training. A Brief Overview This position is responsible for processing third party vehicle glass claims and preparing invoices to receive payment. The role requires phone interaction with clients and a strong focus on communication and service excellence. What You'll Do * Audit documents for Shop Payment or Policy Holder reimbursement received via Outlook in Salesforce Case platform to ensure all necessary information is provided to process for payment. * Respond to incoming email/fax through Salesforce or ACD Call to communicate with shops/customers and request any missing information, update them on their claim status, or direct them to the correct department. Call volume can vary but must be available for calls from 9am-4pm. * Review for duplicate payments or supplemental requests based on shop/customer invoice submission. * Work with other departments in Safelite to obtain necessary pricing/threshold approvals, coverage, network research, and shop vendor updates. * Audit and update Mainframe referral for correct parent/bill to account and address for customer and/or shop. * Upload Documents into Sv2. * Recognize SIU/FL/Stray requests and forward documentation, as needed. * Performs other duties as assigned * Complies with all policies and standards What You'll Need * High School Diploma Required * Proven customer service experience in a phone-based role * KSPH of 10,000+ * Strong verbal and written communication skills * Adaptability to fast paced, frequently changing environment * Familiarity with Microsoft Word and Oracle What You'll Get * Pay starting at $18.00/hour * Paid weekly on Fridays! * Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. * Up to $5,250 in tuition reimbursement per year. * Paid training and access to all the tools and resources you'll need to be successful.

We have an exciting and rewarding opportunity for you to take your engineering career to the next level. As a Software Engineer III at JPMorganChase within the Consumer & Community Banking and Core Deposits, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. As a Performance Engineer within CCB CBC, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. You will be responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job responsibilities Perform testing of core banking applications on the mainframe by designing and executing comprehensive test strategies. Modeling real-world client usage, automating tests across multiple technologies, and validating system capacity and resilience. Collaborate with stakeholders to review requirements, ensure production stability, and proactively identify opportunities for optimization and growth, supporting the reliability and scalability of critical banking services. Drive technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets. Proactively identifies hidden problems and patterns in data and use these insights to drive improvements to application performance or system hygiene. Present results at a technical and business level, comfortably call out risks, performance bottlenecks, or tuning recommendations. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts/performance testing and 3+ years of applied experience. 5+ years of hands-on practical experience in system design, application development, testing, and operational stability. Proficient in coding in Core Java. C++, OOL, or additional programming languages and database querying languages. Strong basic and conceptual knowledge of performance testing. Experience in building load models, developing test approaches, and designing test plans and test scenarios. Ability to code complex automated scripts using C and Core Java using LoadRunner functions and VUgen for webservices, SOAP, REST APIs and MQ. Ability to script with enhanced correlation techniques, parameterization, validate against multiple users, and generate robust error handling scripts. Measurements of application performance and processing ceilings to identify tuning opportunities or prepare for growth. Ability to understand client behavior, use cases, and build load models with appropriate transactions per second, or # of concurrent users, understand/apply pacing vs think time, triangulate geographical positions with latency, and chaos engineering. Understand application dependencies/cross-impacts and multiple tech stacks. Preferred qualifications, capabilities, and skills Additional skills of benefit would be experience in zSeries Mainframe, IBM MQ, or BMC MainView. Experience in LoadRunner, DynaTrace, IBM MainView, MQ, and zSeries mainframe. Working knowledge of Splunk for collecting metrics and validating production volumes to build testing load models. Must be able to gain a clear understanding of product architecture and application flows in complex legacy platforms and cloud technologies. Overall knowledge of the Software Development Life Cycle and agile methodologies such as CI/CD, Application Resiliency, and Security. Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).

Are you a visionary software engineering leader passionate about driving large-scale modernization and transformation? Join JPMorgan Chase as a Director of Software Engineering, where you will lead the modernization of our Teller platform, oversee trust and security initiatives, and guide the transition from legacy mainframe systems to modern architectures. You will shape the future of our banking technology, ensuring secure, resilient, and innovative solutions for millions of customers As a Director of Software Engineering at JPMorganChase within the Consumer & Community Banking Teller Platform team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. **Job responsibilities** + Drive the transformation of the Teller platform, migrating from legacy mainframe systems to cloud-native and modern architectures + Ensure all modernization activities adhere to the highest standards of security, compliance, and regulatory requirements + Provide technical leadership for mainframe re-platforming, refactoring, and integration with contemporary solutions + Develop and manage phased migration plans, minimizing business disruption and aligning with strategic objectives. + Oversee coding standards, control obligations, and success metrics such as cost of ownership, maintainability, and operational excellence. + Partner with business, product, and architecture teams to align modernization efforts with business goals. + Assess and manage vendors, tools, and frameworks supporting mainframe migration and modernization. + Promote CI/CD, automated testing, agile methodologies, and continuous improvement across teams. + Monitor progress, manage risks, and communicate modernization milestones to senior leadership. + Architect and implement robust authentication and authorization frameworks for the Teller platform, ensuring secure access and data protection + Collaborate with security and compliance teams to ensure all platform components meet regulatory and internal standards. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise + Experience developing or leading cross-functional teams of technologists + Experience with hiring, developing, and recognizing talent + Experience leading a product as a Product Owner or Product Manager + Practical cloud native experience + Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field + 5 plus years experience leading technologist to solve complex technical challenges + Architecture experience with authentication and authorization frameworks + Experience influencing senior stakeholders and peer leaders across business product and technology teams **Preferred qualifications, capabilities, and skills** + Hands-on experience at the code level. + Exposure to mainframe modernization technologies and migration strategies + Experience with mainframe migration tools (e.g., Micro Focus, IBM z/OS Connect, AWS Mainframe Modernization) + Familiarity with Teller or core banking platforms and their integration patterns + Strong communication and stakeholder management skills, especially in high-visibility transformation programs + Experience architecting and implementing authentication, authorization, and foundational security controls in large-scale platforms Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Full-time Description Call Center Representative Classification: Non-Exempt Level: Tier I Salary Range: $17.50 to $21.00 with monthly incentive potential ($180.00 to $1250.00 per month) Reports to: Director of Operations Compensation and Benefits Are you ready to avoid working in the big corporate world where you are just an employee known by your badge number? Asset Protection Unit (APU) is a 20+ business located near downtown Amarillo, Texas. We are looking for individuals that want to be treated like family and be part of a team where everyone's voice is heard! APU is growing and there is lots of room for advancement! APU offers monthly incentives which this past year averaged 24% of a person's hourly rate. In addition, APU offers a full suite of benefits for full time employees, including: Medical Dental Vision Life LTD Generous 401k contributions (Automatic 3% to 5% Annually) Starting Paid Time Off (PTO) 15 days your first year (earned per pay period) Holiday pay with time off to spend with your non APU family Historical Christmas Bonus Payments Monthly 15 Minute Chair Massages Fun Committee Activities Work from Home opportunities within 100 miles of Amarillo area after training period. Apply now, join our growing family. Summary/Objective This position is responsible for contacting providers and resolving potential overpaid claims for medical, dental and long-term care providers on behalf of insurance clients that APU represents. This position is primarily an outbound calling role in a fast-paced working environment. Our culture is built on being polite, persistent, and proactive, and any candidate seeking a job at APU must adopt these core principles. Responsibilities Politely and effectively communicates with medical, dental, and long-term care providers regarding identified insurance overpayments. Persistent at problem solving and escalated appropriately. Proactively making contact and responding both verbally and in writing with providers. Responsible for maintaining and accurately updating in the operating system, to include: points of contact, adding or creating notes, recovery stages, etc. Perform administrative duties to include: creating notes, researching overpayments, sending emails/faxes, etc. Basic level of polices & procedures Positively respond to coaching, mentoring and feedback. Ability to work in a fast-paced and team environment. Achieve daily, weekly, and monthly recovery goals and metrics. Competencies Ability to perform the essential job functions Professionalism Communication Proficiency - written and verbal communication Customer/Client Focus Problem Solving/Analysis Able to multitask Teachable Committed to the mission of the company Dedicated to the core values of the company Supervisory Responsibility This position has no supervisory responsibilities. Required Education and Experience High School Diploma or equivalent. Possess excellent computer skills Possess excellent interpersonal skills, oral and written communication skills Be able to work independently Be detail oriented, accurate and precise in completing the tasks associated with the position Intermediate Windows & MS Office Skills are mandatory. Preferred Education and Experience Experience in processing Long Term Care/Medical/Medicare/Medicaid/Dental or some type of insurance billing or auditing. Call center experience Customer service experience have Mainframe, “green screen” experience or similar systems Have expert knowledge of Microsoft Excel, Word & Outlook. Additional Eligibility Qualifications Passing of skill test will be required. Must attend all days of onboarding training. If unable to attend all days of the training which are held in the first 30 days, the applicant will be rescheduled for the next available training. If unable to attend all days of the rescheduled training, the employee will be released from employment. Work Authorization Candidates selected will be subject to a pre-employment background investigation (drug test, credit check, reference verification) and skills test. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation and Benefits There will be an attractive compensation package that is commensurate with experience. APU offers a full suite of benefits for full time employees. Those benefits include medical, dental, vision, life, LTD, 401k, PTO and holiday pay. Join our growing team based exclusively in Amarillo, Texas. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. This position requires 40 hours per week with some time outside of the normal hours. Travel No travel is expected for this position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee will be required to sit for extended periods of time and is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires sitting over 66% of the time. This position requires Visual Acuity at 20 inches (or less) over 66% of the time. AAP/EEO Statement APU is an affirmative action/equal opportunity employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, disability status, genetic information, protected veteran status or any other characteristic protected by federal, state or local law.

Mandatory Skills: 1) Logon Procs 5+ years a) Create b) change 2) SCLM - Change Control 5+ years a) Create structures b) Maintain structures c) SCLM file maintenance 3) REXX routines 5+ years a) Create b) Maintain 4) Clist Routines 5+ years a) Create b) Maintain 5) Panel libraries 5+ years a) Create Maintain 6) SMS / HSM Storage Management 10+ years a) ACS routine b) DASD allocation 7) BMC Control Products 10+ years a) Install b) Maintain c) Trouble shoot 8) FTP/Connect:Direct/ Cyberfusion 5+ years a) Assist development in executing b) Coordinate changes 9) COBOL 5+ years a) Maintain SLCM components for COBOL 10) Mainframe Monitoring 10+ years a) MXG reports b) RMF reports c) RMF spreadsheet report writer d) Report on transactions, IMS and DB2 e) BMC Mainview Regards: ngampa AT charterglobal DOT com Additional Information Mainframe Monitoring 10+ Years

Liberty Mutual's US Retail Markets Data Office is seeking an experienced product owner to lead the development of a new Application Data Archive capability and to mature the existing Enterprise Records Management (ERM) services. These capabilities are critical to enabling Liberty's technology modernization efforts while ensuring we protect and correctly delete our customers' data in accordance with compliance and regulatory requirements. This role will serve as a product owner for one or more Data Engineering delivery squads, partnering closely with architecture, solution design, compliance, and ERM program management to define requirements, develop delivery roadmaps, and manage delivery of a service leveraged across multiple application teams. Responsibilities Establish a product vision and clear delivery roadmaps for Application Data Archive and Enterprise Records Management capabilities Collaborate closely with architecture, data engineering, and compliance to develop an Application Data Archive solution that meets technical, regulatory, and business needs and works effectively with enterprise services; this may include thinking through proof-of-concept solutions and assessing whether they are viable and scalable in partnership with IT Serve as the voice of the customer: gather stakeholder input (Business, IT, Risk, Compliance, Legal) and drive decisions that balance regulation, usability, and technical feasibility. Own and prioritize the squad product backlog based on customer value; ensure user stories are clear, testable, and aligned to business outcomes. Drive agile planning and team cadences: lead PI planning, sprint planning, demos, and retrospectives together with the aligned delivery squad(s) Actively manage product delivery: identify and mitigate delivery risks and dependencies; work with stakeholders and delivery partners to effectively manage trade-offs; lead day-to-day delivery with the squad(s); communicate progress and roadblocks clearly with all stakeholders. Define success metrics and monitor product health (adoption, time-to-value, defect trends, compliance KPIs); use data to prioritize and de-risk work. Demonstrate a product mindset, driving toward solutions that create user value and focusing on business outcomes and impact. Ideal experience includes: Practical experience with backlog management tools (e.g., Jira), road mapping, and metrics-driven decision making. Strong stakeholder management and communication skills including ability to establish clarity throughout the stages of product lifecycle management; comfortable in high-visibility, cross-functional settings. Demonstrated success collaborating with engineering teams and technical stakeholders to implement data services Experience delivering products in agile environments and comfort leading planning and work refinement ceremonies Understanding of data environments and tools such as SQL (Aurora PostgreSQL, Serverless, etc.), Java Spring, JavaScript / TypeScript, Node.js/React/Next.js, Spring Boot, AWS products (S3, Lambda, Data Migration service, Athena, Glacier), Kafka (standard and connector type), Kubernetes. Experience with Mainframe DB/2/VSAM, Cobol, Informatica, Snowflake, Python, Codacy, and/or MongoDB would be valuable but is not required Qualifications Strong written and oral communication skills required Experience in communicating recommendations to senior business leaders preferred BA/BS, or relevant work experience, in Computer Science or related field preferred MBA or advanced degree in Mathematics, Computer Science, Engineering, Economics, or other quantitative discipline strongly preferred 5-7+ years of experience working in coding and data solutions design principles, particularly in open source tools and technology About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

Mandatory Technical Skills: Development and configuration on Vignette Desirable Technical Skills: ====================================================== Project Experience: At least 4 years in Analysis, Designing, Development , Testing and Supporting of Mainframe Projects. Experience in handling Application development and Application support projects. Experience of working in Onsite/Offshore model Good exposure and understanding of SDLC lifecycle(both Agile and Waterfall methodologies) Mandatory Functional Skills: ====================================================== Good analytical ,problem solving and data profiling skills. Excellent communication skills. Ability to understand Business requirements and transform them to low level and high level design specifications. Additional Information All your information will be kept confidential according to EEO guidelines.

Apply IT SPECIALIST (APPSW) Department of Defense Defense Information Systems Agency DISA - HCA Operations and Command Division Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the PROFESSIONAL Work Category at the SENIOR Work Level within the CES Occupational Structure. It is located in the DISA - HCA Operations and Command Division. Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the PROFESSIONAL Work Category at the SENIOR Work Level within the CES Occupational Structure. It is located in the DISA - HCA Operations and Command Division. Overview Help Accepting applications Open & closing dates 01/23/2026 to 01/29/2026 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more Salary $106,437 to - $154,280 per year Pay scale & grade GG 13 Locations 1 vacancy in the following locations: Montgomery, AL Denver, CO Whitehall, OH Oklahoma City, OK Show morefewer locations (3) Mechanicsburg, PA San Antonio, TX Ogden, UT Remote job No Telework eligible Yes-Situational Telework Only, including Emergency and OPM Prescribed Unscheduled Telework Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Secret Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status No Announcement number CES-DISA-12867817-26BR Control number 855111700 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Clarification from the agency Open to Current DISA Employees. Videos Duties Help * Principal technical authority and lead software developer with responsibility to develop, create, maintain, and write code for computer applications, software, or specialized utility programs in support of the Product Development and Support Office * Applies a mastery level of IT principles, concepts, methods, and practices in assigned specialty area and develops testing and implementation plans using coding and testing standards. * Develops, interprets, plans and applies policy, process, procedure and strategy in the delivery of multi-discipline IT services required to achieve data and system integration/interoperability for assigned systems and applications. * Performs in-depth analysis of automated and manual systems to accomplish design and programming assignments which integrate the activities of multiple specialty areas * Performs system documentation for complex assignments in accordance with DOD, DISA and local standards to include embedded comments in the coded instructions so others can understand the program. Requirements Help Conditions of employment * Must be a U.S. Citizen. * Males born after 12-31-59 must be registered or exempt from Selective Service. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. * This is a drug testing designated position. Qualifications In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions AND Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience applying software design concepts and methods among multiple IT disciplines and IT infrastructure or experience leading multi-functional studies in software analysis, design and development as well as experience in presenting briefings to customers and management on new or enhanced products. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of the announcement. Combination of education and experience is not applicable for this position. Education There is no substitution of education for the qualifying experienceat the GG-13 grade level Additional information * This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. * If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. * This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. * A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service. * Telework availability will be based upon the mission requirements and supervisory determination * Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. * We may use this announcement to fill additional vacancies within 90 days of the closing date. * Moving costs MAY be paid. * The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. * Recruitment, relocation, or retention incentives MAY be authorized. * This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual. * The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. Please see this policy here. * Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. * For more information on the Cyber Excepted Service Personnel System, click here. * For more information on veterans' preference, click here. * For more information regarding qualifications requirements, click here. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. * If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. COMPETENCIES Accountability Analysis Results Driven Attention to Detail Project Management You can preview the Questionnaire here:******************************************************** Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ ******************************************* Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance may be found at ***************************************************************************************************************************************** * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 01/29/2026. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/29/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. See required documents below. * Your Resume * Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. * DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS * A complete Assessment Questionnaire (if applicable) * Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. * Follow the prompts to complete the assessment questionnaire and upload required documents. * Please ensure you click the Submit My Answers button to submit your application. * Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DISA - HC/Mainframe LOB 6910 Cooper Road Fort Meade, MD 20755-7088 US Next steps Once the complete application package is received you will receive an acknowledgement email that your submission was successful. The content of your application package will be used to assess your qualifications for the job, and to determine whether you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation. ************** ************************************************ Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance may be found at ***************************************************************************************************************************************** * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 01/29/2026. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/29/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

TIER 1 CUSTOMER SERVICE REPRESENTATIVE - DSO (General Clerk 2) / (EEO/Disability/Vets) ** Candidates must reside in the state of Texas ** Job Responsibilities: (include but not limited to) Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries per DMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents for beneficiaries having problems with DMDC services. Ability to work eight (8) hour shift of 11:30 am until 8:00pm, Monday through Friday. Job Duties: · Responding to customer inquiries utilizing knowledge learned and available systems, applying independent judgment, and making independent decisions concerning established processes, the appropriateness or confidentiality of information to be processed and the actions to be taken in line with the policies and procedures of DMDC and InspiriTec. · Requires the performance of decision-making activities as a result of sometimes unpredictable and random customer inquiries requiring choices between a variety of procedures. · Must be able to actively listen, ask probing questions, and communicate in clear and understandable terms. Must be able to determine the customer's desired product or service and provide thorough direction and appropriate information even when that desired product or service has not been specifically communicated by the customer's inquiry. · Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. • Research and process Military Service Member inquiries and complaints received made via telephone or Fax Server. • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Operates a PC and multiple mainframe databases to research information for interpretation and explanation to the Military Service Member or family. • Must be able to research, identify and explain problems and resolutions in a minimum amount of time. Other task performed as required. Skills and Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking • High School Diploma • RAPIDS Certified (Certification occurs as part of the on-board training) • Security Requirement: Public Trust/NA CLC Education: Education: Must have a high school diploma or GED. Security Requirements: Public Trust/NA CLC (InspiriTec will assist/cover costs, but job offer is contingent upon obtaining clearance). The following documents may be required to start the clearance: Social security card, birth certificate, proof of citizenship. This shift working hours are: M-F, 11:30am to 8:00pm est.

GREAT OPPORTUNITY FOR A VISIONARY TO WORK WITH A RECESSION PROOF COMPANY w/ TONS OF PERKS! UPWARD MOBILITY AND CAREER GROWTH WITHIN for a STRONG MANAGER! Job Description ARE YOU READY TO PUSH YOUR MANAGEMENT AND DEVELOPMENT SKILLS TO THE NEXT LEVEL & HAVE CAREER GROWTH? HIGH VISIBILITY ROLE as the company has it's own conference AND an industry leader!!! WOULD RELO THE RIGHT PERSON! ARCHITECTURAL and AGILE SKILLS & STRONG MANAGEMENT SKILLS!! If so, there is an incredible opportunity to work with a recession-proof 5,000+ person company in the private sector and manage software development efforts that has Java/J2EE technologies in a multi-tiered enterprise environment that will impact on their 33 associated companies nationally!!! **** THIS ROLL IS CURRENTLY 100% REMOTE UNTIL FURTHER NOTICE. CANDIDATE MUST BE ABLE TO RELOCATE TO DC AREA AT SOME POINT *** IS THIS YOU? Passionate about managing, coaching, and mentoring developers, analysts, and architects. Want to work with EXECUTIVES to create multi-year software roadmaps for the company? Want to have a personalized career plan for our own growth? Back in the day, you used to be hands-on development, now you've been there done that have the t-shirt. Now you can lead those functions into a success! Want to work from home 2 days and week and flex the other 3 AND have a family-friendly atmosphere!!! (following all Covid 19 restrictions so no in office at this time) Want to have an amazing comp package to include bonus, 401K and 4 weeks PTO PLUS company holidays? IF SO…………KEEP ON READING! You get to put your true LEADERSHIP skills to work and have a real impact on your team. They need YOUR technical experience but more important is the value on the management skills YOU HAVE to inspire and support a 25 member team. NO NEED TO MICROMANAGE! They are on the ball! GROWTH CULTURE FOR YOU AND TEAM!! Manage a smart team of 25 to mentor and grow while building enterprise applications that will impact the company NATIONWIDE! WHAT YOU GET TO DO: Manage an awesome group who will be developing in J2EE (JSP, EJB, MDB, DAO, JDO, SDO, JDBC); SOA (service-oriented architecture); Java and associated frameworks like Struts and Spring; Javascript; Websphere; Web Services and DataPower Web Services (SOAP, WSDL, WS); ETL; UML; Scripting etc. Work with the development team to develop enterprise business solutions that can be either web-based to hosted applications. Strong Agile development experience. Be able to work with both mainframe/legacy and multi-tiered web applications. Manage budget and work with development plans. Create strategic plans and applications architecture roadmaps and plans for continuous improvement. Also, you get to work with senior management to create multi-year roadmaps too! WHAT THIS MANAGEMENT ROLE IS NOT: It's not a hands-on development role; you will be managing the developers and associated staff that will carry out your development/architectural vision and strategy. You've done the development and learned! All development is IN HOUSE! Is not for a manager that cannot be a true leader and wants to micromanage. This environment is for mentoring, growing and truly growing trust in your team so you can accomplish what you need to just as the executive team is putting their efforts and mentoring into you. WHY NOT APPLY AND EXPLORE WHAT A QUICK 5 MINUTE CONVERSATION CAN BRING YOU! Qualifications Must have directly managed over 15 technical people. At least 3-5 years of managing J2EE software development At least 5 years managing a software development team Manager should have 3-5 years of mentoring technical teams Experience incorporating legacy systems Must have strong Agile development experience Ability to work in the DC area (or relo) a few days a week after restrictions if office time is needed Additional Information All your information will be kept confidential according to EEO guidelines.

GovCIO is currently hiring for Java - Mainframe Developer to perform maintenance, remediation's, and updates to mission critical applications used to support the DCSA background investigation processes. The position does not require legacy/mainframe experience, but candidates MUST to be open to learning the "Legacy/Mainframe technologies" Provide architecture, development and cyber security support for the High Value Assets (HVAs) that make up the background investigation system. This position is located in Baltimore, MD, Quantico, VA, or Boyers, PA and will be a full remote position. Responsibilities In this role you will support the Defense Counterintelligence Security Agency (DCSA), Background Information Systems (BIS), Case Processing and other background investigation systems. The successful candidate will support requirements elicitation, analysis, development, testing, and application level operational support for mission critical applications providing background investigation processing. The position serves as a member of the development team working both operational and maintenance (O&M) and enhancement initiatives associated with application-level development and operations support. The position requires interaction and coordination touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the environment. Specific responsibilities will include: Designs and codes applications following specifications using the appropriate tools Maintains and modifies existing software applications. Analyzes detailed systems factors, including input and output requirements, information flow, hardware and software requirements, and alternative methods of problem resolution. Performs modifications to and maintenance of operational programs and procedures. Participates in code reviews to represent reviewed work for adherence to standards and specifications. Writes or revises program documentation, operations documentation and user guides in accordance with standards. Resolves problems with software and responds to suggestions for improvements and enhancements. Acts as team member on projects. Qualifications Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Must be open to learning legacy technologies and tools such as Natural Experience 4 to 6 years of Java development Proficiency in building web-based applications In-depth knowledge of Java, JEE Familiarity with agile environments Troubleshooting abilities Good communication skills Excellent problem-solving abilities Ability to communicate well and work in a collaborative team environment. Clearance Required: US Citizenship and ability to hold a TS Security Clearance. Preferred Skills and Experience Active Security Clearance of Top-Secret level or higher Strong working knowledge using IBM's Connect: Direct for file transfers Proficiency programming in Natural using ADABAS Experienced in developing using Software AG's NaturalONE Eclipse-based development environment Experience with using IBM MQ Familiarity with Confluence and Jira Working knowledge of ServiceNow Experience with meeting hosting via MS Teams Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $82,000.00 - USD $95,000.00 /Yr.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Candidates must reside in the Columbus, OH area and be willing to come on-site to the Home Office for training. A Brief Overview This position is responsible for processing third party vehicle glass claims and preparing invoices to receive payment. The role requires phone interaction with clients and a strong focus on communication and service excellence. What You'll Do Audit documents for Shop Payment or Policy Holder reimbursement received via Outlook in Salesforce Case platform to ensure all necessary information is provided to process for payment. Respond to incoming email/fax through Salesforce or ACD Call to communicate with shops/customers and request any missing information, update them on their claim status, or direct them to the correct department. Call volume can vary but must be available for calls from 9am-4pm. Review for duplicate payments or supplemental requests based on shop/customer invoice submission. Work with other departments in Safelite to obtain necessary pricing/threshold approvals, coverage, network research, and shop vendor updates. Audit and update Mainframe referral for correct parent/bill to account and address for customer and/or shop. Upload Documents into Sv2. Recognize SIU/FL/Stray requests and forward documentation, as needed. Performs other duties as assigned Complies with all policies and standards What You'll Need High School Diploma Required Proven customer service experience in a phone-based role KSPH of 10,000+ Strong verbal and written communication skills Adaptability to fast paced, frequently changing environment Familiarity with Microsoft Word and Oracle What You'll Get Pay starting at $18.00/hour Paid weekly on Fridays! Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 in tuition reimbursement per year. Paid training and access to all the tools and resources you'll need to be successful.