Production Support Specialist (3rd Shift) - Must have Mainframe AND Nagios AND TIVOLI
Software Technology Inc.
Columbus, OH
Product Specialist [3rd shift - 11p-8a] - Must have Mainframe AND Nagios AND TIVOLI Candidates local to Columbus, OH preferred Interview via Teams Must work every Saturday-Sunday Occasional holidays at straight time Job Description: Schedule includes every weekend (Saturday and Sunday), as well as some holidays will be required (holidays will be on a rotational basis). This will only be a few times per year, paid at straight time. Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues. Experience with BMC Control-M/EM is a mandatory requirement. Manage batch workload in a Production Control environment for both mainframe and distributed/client-server applications. Identify and fix common abends, alert support staff when problems develop, escalate issues to management when SLA's may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks). Mandatory Skills: • Clear and effective written and verbal communication skills are required. • Efficient in using BMC Control-M for managing batch jobs. • Efficient in using BMC Enterprise Manager or managing batch jobs. • Skill in managing batch workload on AJF for both mainframe and client server • applications. • Expertise in identifying abends and using JCL to fix those abends. • Capacity to analyze alert messages and/or shout messages to determine severity, • and follow escalation procedures when SLA's may be jeopardized. • Ability to clearly and effectively communicate verbally to support staff when • problems develop. • Ability to clearly and effectively communicate in writing a summation of a problem • with pertinent details. • Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs. • Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli. Certifications/Desired Skills: Expert ability to analyze and manage batch workload on AJF for both mainframe and client server applications by using both BMC Control-M and EM tools respectively. • Expert level in identifying and fixing common abends using JCL. • Familiarity with batch job alert messages and shout messages coupled with the ability to determine severity, follow escalation procedures when SLA's may be jeopardized. • Ability to clearly and effectively communicate verbally to support staff when problems develop. • Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details. • Familiarity of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools. • Familiarity with ServiceNow Incidents & Tasks.$73k-104k yearly est. 1d agoBatch Operations Analyst (Control-M)
Skywalk Global
Columbus, OH
Interview via Teams Candidates local to Columbus, OH preferred 3rd shift - 11p-8a Must work every Saturday-Sunday Occasional holidays at straight time ob Description: Schedule includes every weekend (Saturday and Sunday), as well as some holidays will be required (holidays will be on a rotational basis). This will only be a few times per year, paid at straight time. Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues. Experience with BMC Control-M/EM is a mandatory requirement. Manage batch workload in a Production Control environment for both mainframe and distributed/client-server applications. Identify and fix common abends, alert support staff when problems develop, escalate issues to management when SLA's may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks). Mandatory Skills: • Clear and effective written and verbal communication skills are required. • Efficient in using BMC Control-M for managing batch jobs. • Efficient in using BMC Enterprise Manager or managing batch jobs. • Skill in managing batch workload on AJF for both mainframe and client server • applications. • Expertise in identifying abends and using JCL to fix those abends. • Capacity to analyze alert messages and/or shout messages to determine severity, • and follow escalation procedures when SLA's may be jeopardized. • Ability to clearly and effectively communicate verbally to support staff when • problems develop. • Ability to clearly and effectively communicate in writing a summation of a problem • with pertinent details. • Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs. • Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.$50k-76k yearly est. 1d agoPatient Account Representative (Remote Claims & Revenue Cycle)
Randstad USA
Remote job
Compensation: $25.00/hour Schedule: Full-Time, Monday - Friday, 9:30 AM - 6:30 PM We are seeking a highly specialized and detail-oriented Patient Account Representative to manage the full cycle of medical disability benefits, claims processing, and patient account collections. This role is essential for ensuring maximum reimbursement and financial security for our members and patients. The coordinator will interpret complex state/federal regulations, audit medical documentation, and perform collections while maintaining the highest level of professional communication. Key Responsibilities This position requires extensive interaction with medical records, billing systems, and external payers: Claims Processing & Auditing: Receives, reviews, and controls requests for medical information, visit records, and notes. Audits, abstracts, and summarizes pertinent data from patient medical records to process insurance claims and reports in compliance with state/federal regulations. Financial & Collections Management: Collects monies owing from third-party payers, employers, and patients/guarantors. Contacts debtors by phone/correspondence to arrange payments, abiding strictly by all state and federal collection laws and regulations. Documentation & Adjustment: Prepares and audits visit records using various fee schedules, CPT-4, and ICD-9-CM coding conventions. Generates and records appropriate adjustments, researching all available sources to determine their validity. System Maintenance: Documents all collection action taken on individual accounts in the computer system, including promised payments and insurance filing dates. Performs skip tracing and demographic updates as needed. Coordination & Communication: Acts as a representative to communicate and correspond effectively with insurance carriers, doctors, members, and outside providers to ensure proper and adequate exchange of data and maximization of payments. Required Qualifications Experience: Minimum one (1) year of collections or medical insurance claims processing experience. Related Experience: We are highly interested in candidates with prior experience working within large, complex health plan organizations. Core Skills: Demonstrated ability to perform diversified clerical functions, basic accounting procedures, and highly effective communication (written and verbal). Must have a strong ability to work independently without direct supervision in a fast-paced environment. Technical Proficiency: Proficiency in Microsoft Excel and Outlook. EPIC (HealthConnect) experience is REQUIRED for a quick start. Preferred Qualifications Two (2) or more years of collections experience in the healthcare field. Knowledge of medical terminology, CPT-4, and ICD-9-CM coding. Knowledge of mainframe collections applications and 10-key by touch. Top Three Daily Duties Supporting schedule maintenance and changes for medical providers. Processing insurance claims and reports for compensation. Collecting monies owing and performing follow-up with insurance companies/agencies.$25 hourly 2d agoDatabase Management - Advanced
PTR Global
Columbus, OH
Architects advanced, strategic DBMS solutions, supports development and/or production of large scale, complex distributed, midrange, and/or mainframe environments, develops and manages execution of DB implementation/upgrade. Evaluates tools and performs database performance monitoring, analysis and recommendations. Defines database standards, policies and procedures. Strong ability to perform data modeling and define data entities and attributes of large scale, complex business application data. Maintains strong data governance discipline. Highly effective at facilitation of data requirements sessions for complex applications. Demonstrated proficiency in use of data modeling tools and operational/data warehouse design concepts. Roles and Responsibilities: Maintain and engineer solutions for existing on-prem Teradata data warehouse. Integrate the system with firmwide tools that monitor the security of the platform. Troubleshoot issues that occur with backups, restores, performance, and network. Project engagement for migration to Teradata cloud solution. Additional Skills: Teradata Data Warehouse administration BAR Backup ServiceNow Python scripting JSON SUSE Linux Administration AWS Cloud Note: Pay Range: $55 - $60 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.$55-60 hourly 3d agoCCaaS (NICE & IVR) Techno-Functional Lead
Revel It
Remote job
*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate* Role: CCaaS Techno-Functional Lead (NICE & IVR) Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support. Key Details: Project Background: Implemented IVR (Omelia) in 2023. The environment is continuously evolving with regular enhancements and optimizations. Role Focus: Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements. Work cross-functionally to support deployment and implementation of new features. Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities. Current Systems: NICE in Contact for contact center operations. IVR: Omelia. Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop. Technical Expectations: Understanding of IVR scripting and ability to support or guide development. Familiarity with NICE platform configuration and integration processes. Contract Details: Length: 12 months, with potential extension through 2027 and possible conversion to hire. Start Date: January 2026. Location: 100% Remote (East Coast hours preferred). Availability: Must be flexible for occasional weekend support for issue resolution. Travel: None required. Interview Process: Two rounds of interviews: Initial interview with Thomas (Hiring Manager). Technical interview with team members.Job Overview: CaaS Techno-Functional Lead Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems. Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management. Monitor system health and performance, identifying and addressing issues proactively. Generate and analyse reports to track performance metrics and recommend improvements. Design, develop, and maintain IVR scripts to optimize customer interactions. Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services. Continuously improve IVR flows based on customer feedback, performance analysis, and business needs. Ensure proper integration of IVR with back-end systems (e.g., CRM, databases). Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives. Provide technical support and training to internal teams on system functionality and optimization. Stay updated on industry trends and new technologies to improve the customer experience and operational processes. Project Management experience will be an add on. Requirements: 5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration. Strong understanding of call centre operations, customer interaction technologies, and telephony systems. Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco). Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important) Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment. Certification in NICE products or IVR technologies is a plus. Good to have experience with cloud-based customer engagement platforms. Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies. Responsibilities: We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.$99k-129k yearly est. 5d agoRemote Customer Care Representative
Copperhead Grille
Remote job
You will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquir, the Customer Care Representative will be responsible for delivering a consistent, elevated customer service experience and related administrative support by answering incoming customer calls, placing customer service and supply orders, assisting with customer registration on our website and helping to ensure general efficient workflow of the team. NOTE: NOT FOR CANDIDATE OUTSIDE THE STATES Primary Duties and Responsibilities: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner Field incoming calls from customers seeking to place service calls and supply orders or check on the status of orders. Managing large amounts of inbound and outbound calls in a timely manner. Provide brief, professional, and consistent customer communications. Place customer service and supply orders appropriately in IMS / e-Automate system. Ensure data integrity when placing orders, including confirming customer information. Ensure the correct number of supplies are being shipped to customers. Identifying customers needs, clarifying information, researching every issue, and providing solutions. Performs other duties as required. Qualifications: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Education and Experience: A High School Diploma or GED equivalency is required. Customer account management experience preferred. Flooring industry experience preferred.$35k-44k yearly est. 60d+ agoProgram Manager
Pingwind
Remote job
Location: RemoteRequired Clearance: Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c). Certifications: Project Management Institute (PMI) Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification.Required Education: HS Diploma/GEDRequired Experience: Fifteen (15) + years of experience in supporting Information Technology as a Program Manager, Deputy Program Manager, or Senior Project Manager. Position Description: PingWind is seeking a Program Manager who will oversee the planning, execution, and delivery of complex IT projects within the government sector. This role involves coordinating with multiple stakeholders, ensuring compliance with government regulations, and managing project resources to meet contractual obligations. The ideal candidate will have extensive experience in program management, a strong understanding of government contracting processes, and a technical background in IT. Primary Responsibilities: Typical Responsibilities/Tasks:•Plans, organizes, and coordinates the project lifecycle for technology infrastructure projects, including server, mainframe, storage, database, and network technology lifecycle management.•Oversees projects from initiation through implementation including phases such as planning, execution, monitoring/controlling, and close-out. •Establishes project requirements, priorities, and deadlines. •Manages, coordinates, and establishes priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of solutions designed to meet the project requirements. •Determines project needs and acquires resources required for the success of the project. •Designs project plans which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. •Manages the agreed scope of the organization's solution projects and provides innovative solutions to complex problems for the purpose of increasing the speed of development and change and of driving the achievement of business objectives. •Directs technological research by studying organization goals, strategies, practices, and user projects. Oversees the development of solution roadmaps of the overall vision that underlies the projected solution, transforms that vision through execution into the solution, and assures projects meet the quality requirements. •Strong technical understanding of Information Technology, Identity and Access Management, and AWS GovCloud systems and services for the areas of work contemplated in the PWS. •Excellent written and verbal communication skills, including experience in presenting material to senior Government officials. •Ability to interact and communicate with key managers and functional experts including internal service delivery teams, client project teams. •Demonstrated experience in executing, monitoring, and managing projects to successful, high- quality and on-budget completion. Required Qualifications•Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c). •Project Management Institute (PMI) Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification. Desired Qualifications•Bachelor's Degree About PingWind PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. **************** Our benefits include: • Paid Federal Holidays• Robust Health & Dental Insurance Options• 401k with matching• Paid vacation and sick leave• Continuing education assistance• Short Term / Long Term Disability & Life Insurance• Employee Assistance Program • through Sun Life Financial EAP Guidance Resources Veterans are encouraged to apply PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law$78k-118k yearly est. Auto-Apply 60d+ agoLead Underwriting Consultant
Penn Mutual
Remote job
Underwrites and oversees the selection of risk of large complex life applications. Manages underwriting services to contribute to the achievement of financial objectives including profitability, production and persistency of clients; developing underwriting processes, standards and programs, and reporting results. We've embraced a flexible, hybrid approach to work. Based on your role and personal preference, we empower you to choose where you work best. This model allows you to balance your life and bring your whole self to work. Responsibilities Analyzes qualitative and quantitative data and provides approval for risk selection and acceptance, coverage, and pricing. Analyzes quality and quantity of risks underwritten and prepares reports accordingly. Evaluate life insurance applications, including those with chronic illness riders, with a focus on both medical and financial risk assessment. Assists others with resolving complex issues while ensuring adherence to underwriting standards and objectives. Participates in business planning to support product, program and policy developmental efforts. Participates in department initiatives; assists in recommending/ implementing changes to improve productivity, profitability, growth and quality. Selects and classifies risks according to company philosophy and standards. May assist with training and developing underwriters. Manages retention. Maintains profitable mortality experience. Analyzes and interprets medical, non-medical and financial information. Make decisions within approval limits at 100% up to $15,000,000 standard to age 90. Determines appropriate requirements. Reviews and provides signatures on referrals from underwriters. Identifies and provides solutions to work related problems and issues. Communicates and collaborates with the field and home office to provide the highest quality service levels to customers. Maintains positive and effective relationships with internal and external partners. Participates in major projects. Complies with all company and site policies and procedures. Remains current in profession and industry trends. Successfully completes regulatory and job training requirements. Performs other duties as assigned. Skills and Abilities Highly developed knowledge of underwriting function General awareness of current affairs, industry issues and trends, both corporate and external. Solid knowledge of insurance contract law and state legislative requirements. Strong knowledge of insurance products (plans, riders, benefits) and illustrations and how they are marketed. Familiarity with chronic illness underwriting or long-term care rider principles, including strong knowledge of morbidity Strong knowledge of reinsurance marketplace to work proactively with the field where reinsurance is an opportunity. Thorough understanding of automatic reinsurance agreements. Highly developed knowledge of medical science, technology and terminology and their impact on mortality. Highly developed knowledge of financial and other non-medical underwriting factors. Thorough knowledge of financial and non-financial underwriting factors. Thorough knowledge of product pricing. Strong organizational, communication and interpersonal skills. Strong analytical skills, ability to define, research and resolve problems. Excellent knowledge of mainframe and PC environment. Ability to create and maintain customer relationships. Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus. Ability to comprehend, retain and apply current technical information to daily work issues. Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement. Ability to work with others in a collaborative team environment. Education College degree required, equivalent work experience in life Underwriting may be considered Required and FLMI, FALU and ACS designations or current coursework toward earning certificates Required Experience 7-10 Years underwriting experience Required Base Salary Range - $125,000 - $165,000 #hp For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit ******************* Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.$125k-165k yearly Auto-Apply 60d+ agoRemote Principal Claim Product Manager
Insight Global
Remote job
Insight Global is seeking a strategic and visionary Principal Claim Product Manager to lead the early stages of the Software Development Life Cycle (SDLC), focusing on 0-1 product development. This role will partner closely with the Business GM to define the product vision and strategy, translating future-state capabilities into actionable roadmaps. The Product Manager will be responsible for creating key artifacts such as user journey maps and capability matrices, and lead a cross-functional "5 in the box" team through discovery to delivery planning. Success in this role means delivering clear UX designs, technical solution diagrams, and a well-defined delivery roadmap aligned with business value and user needs. You must have experience in claims databases and supporting a technology environment that has transitioned from mainframe to cloud or supported an AI environment around claims databases. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -8+ years of experience in technical product management, with focus around building technical products and services. -Strong experience when it comes to claims database understanding -Experience working with Cloud computing technologies and Micro-services architectures -Experience in building and managing technical product teams using Agile framework -Able to work with large-scale modernization programs in technical capacity -Proven ability to translate capability matrices into epics and features Experience conducting user journey discovery sessions to identify workflow improvements -Strong understanding of aligning business value with technical feasibility Ability to define product KPIs and use analytics to measure performance Skilled in leading cross-functional collaboration$134k-185k yearly est. 11d agoJava Developer - Cobol exp - Remote - US
Access Global Group
Remote job
Access Global Group is seeking an experienced Java Developer w/ Cobol, DB2, JCL experience, to join our delivery team. TERMS: Remote role - onsite orientation in office - Chicago, Atlanta or Los Angeles EMPLOYMENT TYPE: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. NOTE: Not open to third-party/C2C agency candidates INTERESTED: Navigate to ********************** Review the full job description Submit your application Our recruitment team will review viable applicants and reach out directly to discuss next steps with those whose experience aligns with the role. ROLE DESCRIPTION Access Global Group/FormativGroup is adding a high experienced Java Developer with 5 yrs+ of hands-on experience with Legacy Systems (Cobol). This person must have strong expertise in Java technologies, relational Databases, and familiarity with mainframe integration. This role also requires proficiency in modern DevOps and CI/CD tools. RESPONSIBILITIES Develop and maintain applications using Core Java (minimum Java 8), Advanced Java, and JDBC. Implement J2EE frameworks including Hibernate/JPA, Spring, Spring Boot, and build RESTful APIs. Perform data mapping from mainframe data structures to relational database models (MS-SQL). Collaborate with cross-functional teams to integrate mainframe components (COBOL basics, DB2, JCL) into modern systems. Utilize DevOps tools (Maven/Gradle, GitHub, GitHub Actions) to support CI/CD pipelines and automate build processes. REQUIREMENTS/QUALIFICATIONS 3-5 years of strong experience with MS-SQL and data mapping; basic understanding of COBOL, DB2, JCL, and batch processing. 8 years minimum professional experience in Java development with strong knowledge of Core Java and Advanced Java. Advanced proficiency in J2EE technologies: Hibernate/JPA, Spring, Spring Boot, REST APIs, and JUnit. Hands-on experience with DevOps tools and scripting (Maven/Gradle, GitHub, GitHub Actions, PowerShell). Exceptional communication skills, able to collaborate across technical and non-technical teams. Bachelor's degree in Computer Science or related field. Must have no other full-time commitments, ready to engage in exciting technical consulting projects with our diverse portfolio of clients. In addition to base pay, employees may be eligible for discretionary bonuses, commissions, or other incentive programs, as well as a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, etc. ABOUT Access Global Group Access Global Group was acquired and is becoming a part of FormativGroup, LLC in 2026. FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry-centric expertise, all in one place, to unify fragmented systems. With deep technical expertise across cloud architecture, system integration, AI, and data strategy, we bridge the gap between business goals and modern platforms. AGG/FG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. #formativgroupcareers #WorkWithUs #TechCareers #AGG$75k-97k yearly est. 5d agoMainframe Manager
Coolsoft
Remote job
(Jobs in Columbia, SC) Requirement id 156217 Job title Manager Skills required PMP Certification, Project Management, Power BI, Mainframe Open Date 05-Dec-2025 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Email Recruiter:coolsoft Job Description Manager: PMP Certification, Project Management, Power BI, Mainframe Start date :1/5/2026 End Date :12 Months from projected start date Submission deadline :12/12 at 5:00 PM EST. Client Info : Clemson University Note: * Interview Process: 1 round, virtual * Work Location: Role is 100% remote * Candidate location: Candidate must be a CURRENT SC resident. No relocation or nationwide candidates allowed. Description: SCOPE OF THE PROJECT: THIS POSITION INCLUDES THE POTENTIAL FOR WORKING ON MULTIPLE PROCESSES AND PROJECTS RELATED TO THE MEDICAID SYSTEM OF S.C. THIS POSITION INVOLVES LEADING MMIS PROJECT EFFORTS WITH SC DHHS MEDICAID IT STAFF AND THE MEDICAID IT SERVICES STAFF AT CLEMSON UNIVERSITY. DAILY DUTIES / RESPONSIBILITIES: Under limited supervision, the Project Manager manages and coordinates all tasks associated with one or more small-to-large projects or a component of a larger project of minimal to moderate complexity and risk. The Project Manager will report to the Medicaid IT Services Deputy Director. This is an individual contributor position with no responsibilities for human resource management (e.g., hiring, performance management). Candidates must be self-starters and highly motivated. Job Duties: Follows established Software Development Life Cycle (SDLC) of Medicaid IT Services. - Develops and maintains documentation throughout the entire project lifecycle related to replacement efforts. - Is responsible for managing and directing the initiation, planning, execution, control, and closeout phases of the project lifecycle for small to large projects. - Coordinates and manages projects using project management methodologies from inception through completion. - Develops work plan(s). - Controls scope and schedule to ensure project deliverables, milestones and required tasks completed as planned and on time. - Oversee the development and execution of communication plan. - Prepares status reports and provides updates to project stakeholders, sponsors, champion, etc. - Identifies potential problems. - Facilitate problem resolution by determining or recommending and implementing a risk mitigation strategy. - Possesses ability to build a collaborative and high-performing project team with project resources. - Works within the structure of Change Management and Release Management to coordinate implementations to the Medicaid System of South Carolina. - This position may require working more than 40 hours per week on an as-needed basis, including weekends. - Maintain project roadmap(s) - Knowledge and experience with designing and developing project related dashboards - Knowledge and experience with Process writing, stakeholder feedback and present to Senior Leadership within the Organization REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): PROJECT MANAGEMENT. STRONG ORGANIZATIONAL SKILLS. STRONG ANALYTICAL, CONCEPTUAL, AND PROBLEM-SOLVING SKILLS. KNOWLEDGE OF SOFTWARE DEVELOPMENT LIFE CYCLE. ADVANCED MICROSOFT WORD, EXCEL, AND MICROSOFT PROJECT, MICROSOFT POWER BI, MICROSOFT PROJECT WEB APP, MICROSOFT TEAMS, MAINFRAME. SOFT SKILLS REQUIRED: EFFECTIVE COMMUNICATION SKILLS (WRITTEN AND ORAL), ADAPTABILITY, FLEXIBILITY, SELF-MOTIVATION, TIME MANAGEMENT, ABILITY TO WORK EFFECTIVELY IN A STRESSFUL ENVIRONMENT PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): HEALTHCARE CLAIMS PROCESSING PROCESS DEVELOPMENT AND MANAGEMENT INCIDENT AND CHANGE MANAGEMENT REQUIRED EDUCATION AND EXPERIENCE: A bachelors degree and 6-12 years of project management experience. REQUIRED CERTIFICATIONS: Project Management Professional (PMP) Call************ Ext 100for more details. Please provide Requirement id: 156217 while calling. EOE Protected Veterans/Disability$70k-92k yearly est. 7d agoTest Lead - Manual
Hexaware Technologies
Remote job
JD: Timings as “2 to 11 pm IST” Resource should have experience in Previous Corpay cards domain experience and should have more than 8 years' experience in Testing and Banking QA lead with strong experience in manual testing- web application along with API and mainframe Testing. Should know agile methodology. The ideal candidate will work closely with clients, actively delivers the QA tasks for the sprint. Key responsibilities: 1. Collaborate with cross-functional teams including developers, BAs and product owner to ensure test coverage and quality 2. Should be part of the delivery team in agile squads. 3. Design, document, and execute test cases on functional and technical requirements. 4. Perform end-to-end testing including API validation using tools like Postman and backend DB checks using SQL. 5. Ability to identify out-of-box scenarios to identify, log, track and manage bugs using tools like JIRA$75k-97k yearly est. Auto-Apply 60d+ agoProduct Manager
Precisely Us Jobs
Remote job
Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Overview: The Product Manager role is responsible for defining Product Customer Requirements and customer scenarios as input to the product definition process. This position involves close interaction with Product Marketing, Development Managers, key customers, Sales, and Professional Services. This is a remote position anywhere in the US. What you will do: Gathering requirements from prospects, evaluators, customers and internal sources, writing user requirements in Rational Requisite Pro, defining scenarios to address those user needs, creating Product Requirements documents. Responsible for collecting, prioritizing and translating customer needs, market and competitive input into product requirements (using Rational Requisite Pro) that provide the company with a unique competitive advantage. Responsible for managing the project team that is implementing the products and features that you have defined Collaborate within Product Management and with Product Development to prioritize and trade off user requirements and features to create Product Requirements Document (PRD). Responsible for monitoring competitive actions, announcement and activities as well as working with Product Marketing to communicate the unique Double-Take Software product value to the customer. Providing input to Product Marketing and Marketing Communication on product features and competitive positioning including reviewing final advertising and lead generation materials. Positioning the product for all markets and all buyers. Document customer needs in a way that identifies the customer root issues. Communicating Product Features & Benefits (Feature Guide) Customer Feature Request Reporting Solicit Customer Feedback on an ongoing basis. Support Customer Advisory Board Efforts Present Product Roadmaps to Customers & Partners. Product Concept Documents What we are looking for: A bachelors degree in related field Experience with Project Management or formal Project Management training The candidate must be capable of managing multiple project priorities and have strong communication skills with an ability to adjust communication to the intended audience. A comfort with technical and non-technical communications on the same or related issues is necessary. Candidate must be capable of collecting information from multiple sources and integrating the information to find creative ways to meet individual user needs while maintaining product value to a broad audience. The ideal candidate will have experience in Product Management in a software company with an understanding of Product development and QA processes. A strong knowledge and experience with all Microsoft Office applications (Word, Excel, PowerPoint, Microsoft Project) Preferred requirements: IBM i or Mainframe experience Cybersecurity experience #LI-ZB1 The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice$80k-114k yearly est. Auto-Apply 50d agoDMDC Tier 1 Customer Service Rep - DSO Texas (remote)
Inspiritec
Remote job
TIER 1 CUSTOMER SERVICE REPRESENTATIVE - DSO (General Clerk 2) / (EEO/Disability/Vets) *Successful applicant must comply with federal contractor vaccine mandate requirements. * Job Responsibilities: (include but not limited to) Provide support and assistance to Defense Manpower Data Center (DMDC) beneficiaries per DMDC Standard Operating Procedure (SOP) utilizing DMDC Knowledge Base documents for beneficiaries having problems with DMDC services. Ability to work eight (8) hour shift of 11:30 am until 8:00pm, Monday through Friday. Job Duties: · Responding to customer inquiries utilizing knowledge learned and available systems, applying independent judgment, and making independent decisions concerning established processes, the appropriateness or confidentiality of information to be processed and the actions to be taken in line with the policies and procedures of DMDC and InspiriTec. · Requires the performance of decision-making activities as a result of sometimes unpredictable and random customer inquiries requiring choices between a variety of procedures. · Must be able to actively listen, ask probing questions, and communicate in clear and understandable terms. Must be able to determine the customer's desired product or service and provide thorough direction and appropriate information even when that desired product or service has not been specifically communicated by the customer's inquiry. · Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. • Research and process Military Service Member inquiries and complaints received made via telephone or Fax Server. • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Operates a PC and multiple mainframe databases to research information for interpretation and explanation to the Military Service Member or family. • Must be able to research, identify and explain problems and resolutions in a minimum amount of time. Other task performed as required. Skills and Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking • High School Diploma • RAPIDS Certified (Certification occurs as part of the on-board training) • Security Requirement: Public Trust/NA CLC Education: Education: Must have a high school diploma or GED. Security Requirements: Public Trust/NA CLC (InspiriTec will assist/cover costs, but job offer is contingent upon obtaining clearance). The following documents may be required to start the clearance: Social security card, birth certificate, proof of citizenship.$24k-30k yearly est. Auto-Apply 12d agoHelp Desk Analyst 3/HDA3 (37950)
Idealforce
Columbus, OH
IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst 3/HDA3 to join our customer in Columbus, OH. This is an ONSITE position and requires an onsite test and an IN-PERSON interview. Please find below additional details about this job. Job Description Client is looking for an SME type resource that has extensive exp with Help Desk(I-III) and strong enough to work independently, strong MS troubleshooting skills, fix app errors, OUTSTANDING customer service. Needs a person that can perform in all levels (take calls, fix remotely if possible, go to customer and fix onsite, etc.) and also have server and network exp and has done this independently, the go to guy for answers and issue resolution. They are currently a Microsoft shop, consultant should know all the latest and greatest Microsoft tools. 1. Installs, maintains, configures, upgrades and/or administers hardware and/or software in assigned multiple technology domains. 2. Diagnoses, analyzes and resolves issues for customer(s) across assigned multiple technology domains. 3. Creates, organizes, files and maintains documentation. 4. Reviews and monitors enterprise security systems; takes appropriate action and responds to alarms/alerts per agency policy and procedure (e.g., anti-virus, spam). 5. Interfaces with other platforms from a hardware and/or software perspective. 6. Answers questions and presents informal mentorship opportunities to peers and/or lower-level staff via conversation, Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. • Manage expectations at all levels: customers/end users, executive sponsors. • Ensure quality standards are followed. • Monitor the team's open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. • Act as the escalation point for high priority support issues. • Ability to make recommendations on policies on system use and services. Provides help desk support within the DSA (e.g., serves as initial contact for internal & external customers; interviews customers to determine nature & extent of problem; prioritizes & documents problem &/or uses trouble ticket system to document), conducts analysis & research of simple computer hardware & software problems (e.g., wide area &/or multi-network; mainframe & multi-operating systems, password resets &/or software applications), directs issues to appropriate higher-level network services technician &/or programmer/analyst for resolution &/or mentoring (i.e., to develop & enhance ability to monitor & maintain data communications/telecommunications systems equipment, & provide network support for both large area network & wide area network) which may include performing first level help desk support at user-site or in off-site locations on rotational basis. Documents current network infrastructure, desktop processes/procedures &/or telephone system & processes; ensures all circuits are in working order; runs network diagnostics; creates & maintains user connectivity; communicates network, LAN &/or WAN problems to appropriate network staff; implements security priorities. Troubleshoots, unpacks, sets up & configures personal computers/notebooks; researches & refers to data Communications/telecommunications &/or network standards manual or technical documentation to assist higher-level information technology professionals in developing plans or installation, upgrade &/or removal of data communications/telecommunications equipment &/or services; deploys hardware to users following standardized procedures for imaging, asset management & AD protocols. 5 plus years field experience Preferred Education: 4 year college degree in field of specialty Interview Process: Face to face. Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.$31k-46k yearly est. 60d+ agoDirector of Software Engineering
Jpmorganchase
Westerville, OH
Are you a visionary software engineering leader passionate about driving large-scale modernization and transformation? Join JPMorgan Chase as a Director of Software Engineering, where you will lead the modernization of our Teller platform, oversee trust and security initiatives, and guide the transition from legacy mainframe systems to modern architectures. You will shape the future of our banking technology, ensuring secure, resilient, and innovative solutions for millions of customers As a Director of Software Engineering at JPMorganChase within the Consumer & Community Banking Teller Platform team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. Job responsibilities Drive the transformation of the Teller platform, migrating from legacy mainframe systems to cloud-native and modern architectures Ensure all modernization activities adhere to the highest standards of security, compliance, and regulatory requirements Provide technical leadership for mainframe re-platforming, refactoring, and integration with contemporary solutions Develop and manage phased migration plans, minimizing business disruption and aligning with strategic objectives. Oversee coding standards, control obligations, and success metrics such as cost of ownership, maintainability, and operational excellence. Partner with business, product, and architecture teams to align modernization efforts with business goals. Assess and manage vendors, tools, and frameworks supporting mainframe migration and modernization. Promote CI/CD, automated testing, agile methodologies, and continuous improvement across teams. Monitor progress, manage risks, and communicate modernization milestones to senior leadership. Architect and implement robust authentication and authorization frameworks for the Teller platform, ensuring secure access and data protection Collaborate with security and compliance teams to ensure all platform components meet regulatory and internal standards. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Experience developing or leading cross-functional teams of technologists Experience with hiring, developing, and recognizing talent Experience leading a product as a Product Owner or Product Manager Practical cloud native experience Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field 5 plus years experience leading technologist to solve complex technical challenges Architecture experience with authentication and authorization frameworks Experience influencing senior stakeholders and peer leaders across business product and technology teams Preferred qualifications, capabilities, and skills Hands-on experience at the code level. Exposure to mainframe modernization technologies and migration strategies Experience with mainframe migration tools (e.g., Micro Focus, IBM z/OS Connect, AWS Mainframe Modernization) Familiarity with Teller or core banking platforms and their integration patterns Strong communication and stakeholder management skills, especially in high-visibility transformation programs Experience architecting and implementing authentication, authorization, and foundational security controls in large-scale platforms$133k-174k yearly est. Auto-Apply 58d agoETL Architect
E*Pro
Columbus, OH
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ****************** Job Description Title : ETL Architect Location : Columbus, OH Type : Fulltime Permanent Work Status : US Citizen / GC / EAD (GC) Required Skills: • Responsible for Architecture, Design and Implementation of Data Integration/ETL, Data Quality, Metadata Management and Data Migration solutions using Informatica tools • Execute engagements as Data Integration-ETL Architect and define Solution Strategy, Architecture, Design and Implementation approach • Expertise in implementing Data Integration-ETL solutions which include components such as ETL, Data Migration, Replication, Consolidation, Data Quality, Metadata Management etc. using Informatica products (e.g. Power Center, Power Exchange, IDQ, Metadata Manager) • Responsible for Detailed ETL design, Data Mapping, Transformation Rules, Interfaces, Database schema, Scheduling, Performance Tuning, etc • Lead a team of designers/developers and guide them throughout the implementation life cycle and perform Code review • Engage client Architects, SMEs and other stakeholders throughout Architecture, Design and implementation lifecycle and recommend effective solutions • experience in multiple Databases such as Oracle, DB2, SQL Server, Mainframe, etc • Experience in Industry models such as IIW, IAA, ACORD, HL7, etc. and Insurance products (e.g. Guidewire) will be plus Additional Information All your information will be kept confidential according to EEO guidelines.$92k-122k yearly est. 22h agoSr. Systems Admin / Technical Specialist 1
Charter Global
Columbus, OH
Mandatory Skills: 1) Logon Procs 5+ years a) Create b) change 2) SCLM - Change Control 5+ years a) Create structures b) Maintain structures c) SCLM file maintenance 3) REXX routines 5+ years a) Create b) Maintain 4) Clist Routines 5+ years a) Create b) Maintain 5) Panel libraries 5+ years a) Create Maintain 6) SMS / HSM Storage Management 10+ years a) ACS routine b) DASD allocation 7) BMC Control Products 10+ years a) Install b) Maintain c) Trouble shoot 8) FTP/Connect:Direct/ Cyberfusion 5+ years a) Assist development in executing b) Coordinate changes 9) COBOL 5+ years a) Maintain SLCM components for COBOL 10) Mainframe Monitoring 10+ years a) MXG reports b) RMF reports c) RMF spreadsheet report writer d) Report on transactions, IMS and DB2 e) BMC Mainview Regards: ngampa AT charterglobal DOT com Additional Information Mainframe Monitoring 10+ Years$74k-94k yearly est. 21h agoEnterprise Applications Development Manager
Executive Levels International
Remote job
ARE YOU READY TO PUSH YOUR MANAGEMENT AND DEVELOPMENT SKILLS TO THE NEXT LEVEL & HAVE CAREER GROWTH? HIGH VISIBILITY ROLE as the company has it's own conference AND an industry leader!!! WOULD RELO THE RIGHT PERSON! ARCHITECTURAL and AGILE SKILLS & STRONG MANAGEMENT SKILLS!! If so, there is an incredible opportunity to work with a recession-proof 5,000+ person company in the private sector and manage software development efforts that has Java/J2EE technologies in a multi-tiered enterprise environment that will impact on their 33 associated companies nationally!!! **** THIS ROLL IS CURRENTLY 100% REMOTE UNTIL FURTHER NOTICE. CANDIDATE MUST BE ABLE TO RELOCATE TO DC AREA AT SOME POINT *** IS THIS YOU? Passionate about managing, coaching, and mentoring developers, analysts, and architects. Want to work with EXECUTIVES to create multi-year software roadmaps for the company? Want to have a personalized career plan for our own growth? Back in the day, you used to be hands-on development, now you've been there done that have the t-shirt. Now you can lead those functions into a success! Want to work from home 2 days and week and flex the other 3 AND have a family-friendly atmosphere!!! (following all Covid 19 restrictions so no in office at this time) Want to have an amazing comp package to include bonus, 401K and 4 weeks PTO PLUS company holidays? IF SO…………KEEP ON READING! You get to put your true LEADERSHIP skills to work and have a real impact on your team. They need YOUR technical experience but more important is the value on the management skills YOU HAVE to inspire and support a 25 member team. NO NEED TO MICROMANAGE! They are on the ball! GROWTH CULTURE FOR YOU AND TEAM!! Manage a smart team of 25 to mentor and grow while building enterprise applications that will impact the company NATIONWIDE! WHAT YOU GET TO DO: Manage an awesome group who will be developing in J2EE (JSP, EJB, MDB, DAO, JDO, SDO, JDBC); SOA (service-oriented architecture); Java and associated frameworks like Struts and Spring; Javascript; Websphere; Web Services and DataPower Web Services (SOAP, WSDL, WS); ETL; UML; Scripting etc. Work with the development team to develop enterprise business solutions that can be either web-based to hosted applications. Strong Agile development experience. Be able to work with both mainframe/legacy and multi-tiered web applications. Manage budget and work with development plans. Create strategic plans and applications architecture roadmaps and plans for continuous improvement. Also, you get to work with senior management to create multi-year roadmaps too! WHAT THIS MANAGEMENT ROLE IS NOT: It's not a hands-on development role; you will be managing the developers and associated staff that will carry out your development/architectural vision and strategy. You've done the development and learned! All development is IN HOUSE! Is not for a manager that cannot be a true leader and wants to micromanage. This environment is for mentoring, growing and truly growing trust in your team so you can accomplish what you need to just as the executive team is putting their efforts and mentoring into you. WHY NOT APPLY AND EXPLORE WHAT A QUICK 5 MINUTE CONVERSATION CAN BRING YOU! Qualifications Must have directly managed over 15 technical people. At least 3-5 years of managing J2EE software development At least 5 years managing a software development team Manager should have 3-5 years of mentoring technical teams Experience incorporating legacy systems Must have strong Agile development experience Ability to work in the DC area (or relo) a few days a week after restrictions if office time is needed Additional Information All your information will be kept confidential according to EEO guidelines.$92k-118k yearly est. 21h agoJava - Mainframe Programmer
Govcio
Remote job
GovCIO is currently hiring for Java - Mainframe Developer to perform maintenance, remediation's, and updates to mission critical applications used to support the DCSA background investigation processes. The position does not require legacy/mainframe experience, but candidates MUST to be open to learning the "Legacy/Mainframe technologies" Provide architecture, development and cyber security support for the High Value Assets (HVAs) that make up the background investigation system. This position is located in Baltimore, MD, Quantico, VA, or Boyers, PA and will be a full remote position. Responsibilities In this role you will support the Defense Counterintelligence Security Agency (DCSA), Background Information Systems (BIS), Case Processing and other background investigation systems. The successful candidate will support requirements elicitation, analysis, development, testing, and application level operational support for mission critical applications providing background investigation processing. The position serves as a member of the development team working both operational and maintenance (O&M) and enhancement initiatives associated with application-level development and operations support. The position requires interaction and coordination touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the environment. Specific responsibilities will include: Designs and codes applications following specifications using the appropriate tools Maintains and modifies existing software applications. Analyzes detailed systems factors, including input and output requirements, information flow, hardware and software requirements, and alternative methods of problem resolution. Performs modifications to and maintenance of operational programs and procedures. Participates in code reviews to represent reviewed work for adherence to standards and specifications. Writes or revises program documentation, operations documentation and user guides in accordance with standards. Resolves problems with software and responds to suggestions for improvements and enhancements. Acts as team member on projects. Qualifications Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Must be open to learning legacy technologies and tools such as Natural Experience 4 to 6 years of Java development Proficiency in building web-based applications In-depth knowledge of Java, JEE Familiarity with agile environments Troubleshooting abilities Good communication skills Excellent problem-solving abilities Ability to communicate well and work in a collaborative team environment. Clearance Required: US Citizenship and ability to hold a TS Security Clearance. Preferred Skills and Experience Active Security Clearance of Top-Secret level or higher Strong working knowledge using IBM's Connect: Direct for file transfers Proficiency programming in Natural using ADABAS Experienced in developing using Software AG's NaturalONE Eclipse-based development environment Experience with using IBM MQ Familiarity with Confluence and Jira Working knowledge of ServiceNow Experience with meeting hosting via MS Teams Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $82,000.00 - USD $95,000.00 /Yr.$82k-95k yearly Auto-Apply 60d+ ago
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