PBX jobs near me - 38 jobs

Enterprise Account Executive (Outbound / New Business Hunter) Job Type: Full-Time Compensation: Base $75,000-$85,000 (OTE $130,000-$140,000+) Schedule: Monday-Friday Travel: Minimal; mileage reimbursement provided Work Environment: Primarily office-based, with some remote flexibility depending on territory About the Role We are seeking a highly driven Enterprise Account Executive to generate net-new business across the enterprise market. This is a true hunter role focused on high-volume prospecting, outbound activity, and breaking into new accounts within an assigned territory. The ideal candidate thrives in a quota-driven environment, excels at cold outreach, and is motivated by building pipelines from scratch. This role requires strong sales acumen, resilience, and the ability to engage C-suite and senior decision-makers across a variety of industries, including education, government, medical, financial, and enterprise sectors. Key Responsibilities Aggressively prospect, cold call, and schedule meetings within a defined enterprise target list Build and manage a strong pipeline of new business opportunities Conduct outbound sales activities to meet and exceed monthly and quarterly revenue targets Lead discovery calls, needs assessments, and qualification conversations with prospective clients Prepare and deliver proposals, quotes, and pricing Negotiate and close new service agreements Maintain expert understanding of the company's full suite of products and network solutions Monitor and document pipeline activity, forecasting accuracy, and prospecting performance in CRM Gather market intelligence and identify competitive trends Represent the company at relevant trade shows, networking events, and industry conferences Collaborate cross-functionally with internal delivery teams to ensure accurate order submission and smooth onboarding Travel to customer meetings as needed (mileage reimbursement provided) Products Sold Enterprise Account Executives will sell the full suite of network and connectivity services, including: Internet Ethernet Data transport Data center services Cloud connectivity Voice services (PRI/SIP) Dark fiber & wavelength services Some markets may also include: Hosted PBX Managed firewalls Managed switches & access points Qualifications Education & Experience High school diploma required; bachelor's degree preferred 5+ years of telecom or related technology sales experience with a focus on new business development Proven success in outbound prospecting and securing net-new clients Experience managing opportunities and outbound workflows in a CRM system Skills & Attributes Strong hunter mentality with the ability to open new doors Excellent communication, presentation, and interpersonal skills Ability to develop and execute sales strategies for territory penetration Highly organized with strong prioritization skills Self-starter with the ability to work independently Competitive drive to exceed targets in a quota-driven environment Proficient in Microsoft Office Suite

This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training includes two certifications CCT Data Center and CCT Route/Switch, which comes with a dollar per hour increase. If you are technical, Acuative is willing to invest in you for this role. This position requires a person willing to go to new places. Tickets can be assigned for up to four hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware. Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours. To be eligible for this role you must have a clear driver's license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder. Selected candidates are given a full week of paid training and support as needed for every job they are routed to. Acuative is a drug free workplace. Overview: Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware. Primary Duties and Responsibilities The position involves a variety of tasks including but not limited to: · Installation and maintenance of networking hardware including routers, switches, and WAP's · Installation and maintenance of telephony equipment and circuits · Hardware break/fix support for Cisco UCS servers and Nexus switching equipment · Installation and support of retail technology systems - POS, Digital Signage, and Video Surveillance Systems · Circuit extensions and structured cabling · Site surveys and site audits · Maintain company vehicle, inventory, and tools to departmental standards · Accurately and timely submission of all job-related documents and deliverables Preferred Qualifications Candidates should possess many of the following KSAs: · Working knowledge of networking hardware and topologies · Familiarity with Cisco networking products and interfacing through Cisco CLI · Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support · Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers · Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment · Ability to provide configuration support for a variety of technology platforms through console and remote applications · Experience with LEC circuit identification and extensions · Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments · Ability to operate basic power tools - drills, saws, etc. · Work on ladders and lifts where required · Working knowledge of Microsoft Office applications (Excel & Word). · Ability to follow detailed job documents · Must be willing to travel within assigned region to meet customer SLAs · On-call, after hours, and weekend work may be required · Must possess a valid drivers' license with good driving record Education & Certifications: · Associates degree in Information Technology or equivalent experience · CompTIA, Cisco, Cabling, and PBX system certifications a plus! · Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH · Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. We're currently seeking a VP of Customer Success who can help ensure effective adoption of RingCentral's products and services leading to high renewal rates and expansion opportunities. The VP of Customer Success will lead the CSM organization globally to ensure customers achieve their business outcomes with RingCentral. They will work collaboratively across the organization to ensure customers are represented throughout every customer life-cycle stage. The ideal candidate will help create a companywide culture focused around the customer journey with RingCentral products. The ideal candidate for this position has successfully led a telephony, software and/or SaaS-based customer success organization, is an innovative problem solver who is passionate about customer success, knowledgeable of go-to-market strategies, and able to articulate the value of our brand promise. They will also posses the ability to create and implement new processes and strategies lading to world class renewal rates and reduced churn. Responsibilities: Overall responsibility for global customers supported by CSMs Achieve adoption, revenue growth, retention, renewals, and margin goals for segment teams Participated in RingCentral management efforts to maintain high morale, low attrition, and excellent teamwork Measures team performance on a regular basis to ensure trends are quickly understood and efficiency/efficacy of the team is optimized Develop strong customer relationships and serve as the RingCentral trusted partner Ensure customer satisfaction: drive ROI realization and manage escalations as needed Serve as an industry thought leader, sharing Customer Success best practices throughout the organization Partner cross-functionally with support, professional services, sale, and marketing departments to achieve high customer satisfaction and account growth Desired Qualifications: 12+ years enterprise-level customer success experience at a SaaS company 10+ years Customer Success Management experience leading a global organization 10+ years experience as a manager of teams Proven track record of achieving and exceeding adoption, revenue, and customer satisfaction goals Driven by personal, team, and company achievement with a commitment to excellence Possess blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality Strong analytical (data-driven focus), problem-solving and dot-connecting skills with the ability to develop quick, accurate situational awareness Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues Experience and comfort interacting with and influencing C-level executives Strong communication skills - written and verbal - with an understanding of situational best practices Excellent presentation skills - from small to large audiences Ability to lead, manage or influence both internal RingCentral resources as well as customer resources to achieve successful outcomes BA/BS Degree in a related discipline or equivalent experience What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Customer Success team is all about the customer, ensuring every user is able to effectively put our products to work. As the primary point of contact, you'll champion customer needs, share deep product knowledge, provide innovative solutions, build relationships, and drive success. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $205,000 and $390,950 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

GovCIO is currently hiring for Junior Computer User Support Specialist for our US Coast Guard program. This position is fully remote. Responsibilities Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming. Confers with staff, users, and management to establish requirements for new systems or modifications. Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location. Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities. Develops training materials and procedures, and/or trains users in the proper use of hardware and software. Qualifications Bachelor's with 2-5 years (or commensurate experience) Required Skills and Experience Clearance Required: ability to obtain and maintain a Secret clearance. M0 M066 Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $50,000.00 - USD $60,000.00 /Yr.

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you'll deliver this through managing all aspects of the front office (for example guest registration, porter services, business center, telephone services, concierge services, and guest reservations). You'll also create the warm atmosphere that makes our guests feel at home in any location Key Accountabilities People Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance. Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. Ensure your team are properly trained on systems, security, service and quality standards. Guest Experience Ensure your front office team delivers a great service, professional attention and personal recognition. Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction. Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies. Financial Help prepare annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management. Oversee night audit function and preparation of daily financial reports. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk. Responsible Business Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner. Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. Perform other duties as assigned. May also serve as manager on duty. Accountability This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee a team. Key Skills & Experiences Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration, plus 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred Wage The salary range for this role is $55,000 to $60,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties. With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties. Job Summary The PBX Installer will be responsible for identifying and analyzing large scale voice projects to develop detailed design specifications for voice installation of both Premise Base PBX's installations and VoIP Installations. This position will coordinate assigned projects for completion from beginning to end and effectively communicates results to end user; coach and mentor junior team members in voice/network projects and provide direction and support. This role reports to the Director, Voice Operations. Essential Job Functions and Responsibilities: * Manage end-to-end voice and collaboration infrastructure delivery lifecycle including the collection and translation of business requirements to enable technical execution of network programs and projects * Responsible for all close out documentation and interface with Allbridge support team for a successful handoff to support * Develop and execute test plans to evaluate new VoIP network elements, new capabilities and or new VoIP related service offerings * Work with vendors providing VoIP network components to the company. This includes staying abreast of new VoIP components or new features on existing VoIP network that could benefit existing or future customers * Interact with various inter and intra departmental peer groups to cooperatively achieve best results in all assigned tasks * Execute assigned tasks within assigned timeframes and budgets * Consistently integrates Allbridge's core values into their everyday habits by treating all customers, internal and external, professionally, honestly and respectfully * Accepts ownership and responsibility of position responsibilities and strives to deliver results for customers that establish high standards, credibility and quality performance Required Qualifications: * 5+ years experience providing PBX voice support services in a mid to large size organization supporting a variety of vendor platforms and technologies. * Must have experience with premise based PBX systems, preferably Mitel * Voice Industry or Vendor Platform Certifications. * Must have extensive knowledge of large Analog Frames and understand the internetworking of the Frame. * Must have extensive knowledge of MDF/IDF wiring and the role they play in the deployment of large scale voice projects * Must have a complete understanding of the cross connect fields in the MDF/IDF environments. * Must have full knowledge of troubleshooting large scale voice and VOIP projects. * Knowledge of the Hosted Voice environment and the ability to install hosted voice in analog environment along with an all IP deployment is preferred * Must have knowledge of using computer to access equipment via ethernet and CLI * Must be able to lead an onsite team to deploy large scale voice projects for both Premise Based PBX including all SIP/VOIP types of deployments. * Must be able to interface with our customers as the lead liaison onsite for Voice deployments * Advanced knowledge of Telco services (PRI, DID, POTS, GS/LS/SIP Trunks) * Understanding of TCP/IP, routing and switching protocols including SIP, LAN, WAN, VLAN * Understanding of QoS, MPLS, VLANs, Multicast solutions. * Valid driver's license in the state of residence with clear record * Up to 85% travel required * Must have installation experience in a hospitality or hospital environment and full understanding of the PMS requirements Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Essential functions are those functions that the employee who holds the position or the candidate that desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. When possible, reasonable accommodations may be made for persons who are disabled under the law. Reasonable accommodations are those accommodations which, as defined under applicable law, enable disabled individuals to perform the essential functions of their job title and to meet the employer's expectations for the job title. While performing the duties of this job, the employee is regularly required to stand and walk; use hands/fingers to handle or feel and reach with hands and arms. The employee is frequently required to climb, balance; stoop, kneel, crouch, crawl, talk and hear. The employee is occasionally required to sit. This job requires the ability to work from a ladder up to 12' and extension ladders to 26'. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Workplace Benefits We Offer: In addition to earnings and other incentives Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which includes: * Medical and Prescription options, Dental, Orthodontics and Vision Plans * Rich HSA company-funded options and Flexible Spending accounts * 100% Company paid premiums for Short Term Disability * Life and Accidental Death and Dismemberment insurance Plan options * Supplemental Insurance Plan options * 401(k) Profit-Sharing Retirement plan * Flexible Paid Time Off after 60 days of employment * Paid Holidays, per Employee Handbook * Work culture supportive of diversity and inclusion Equal Opportunity Employer Statement Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Spok is seeking an experienced senior leader to drive the transformation of our contact center solutions for the hospital and health system market. You will help shape platform transformation and innovative experiences across our healthcare software and services portfolio. This role is part of the Product Strategy/Management team and will partner closely with fellow Product Managers, Engineering, and Customers to drive strategic and tactical product initiatives for both existing products and new product development. You will also interact with senior leaders both inside Spok but also with customers and industry leaders as you advance the Spok Care Connect Suite. The role will interact deeply with sales, marketing, services, and support teams to proactively understand market and solution requirements, design, delivery and support improvements across the portfolio and hand-in-hand with cross-functional teams. The ideal candidate is a hands-on product self-starter who thrives in cross-functional environments, can move fluidly between strategy and execution, and understands the complexities of healthcare and hospital workflows. Experience in contact center operations, IT, telecom workflows and digital communication channels and devices is a strong plus. Must have strong initiative and project planning and management skills to advance product and solution topics is needed. This is a foundational role and requires a motivated and thoughtful individual who can balance enterprise product growth goals while simultaneously driving transformation toward next generation solutions. Must combine hands-on solutioning with strategic mindset. Essential Duties and Responsibilities Product leadership, strategy, and execution >Define and drive the overall product strategy and vision, ensuring alignment with company goals and market opportunities for operator contact center, telephony, reporting, compliance, and critical communication workflows in healthcare settings. >Own the short-term release deliverables and multi-year product roadmap, balancing innovation with scalability and operational needs. >Translate business objectives into product initiatives with measurable outcomes. >Lead end-to-end requirements and solution definition process, from discovery and research through solution design, build, early adopters, delivery to full market launch and post-launch surveillance. >Must drive and own requirements gathering, documentation, feature writing, GTM strategy, pricing, planning, and execution across cross-functional inputs. >Lead with market and voice-of-customer solution mindset, and participate in customer-facing collaboration as a means to drive NPS but also inform strategic roadmap. Collaboration & Cross-Functional Work >Work closely with Product leadership, Product Managers and Product Owners to define product requirements, prioritize features, and align product feature, product build/test, and delivery goals. >Partner with Engineering and Quality teams to ensure technical feasibility and high-quality implementation. >Partner with Sales, Marketing, Customer Success, Professional Services and Support to bring products to market successfully and drive voice of customer activities. >Collaborate with C-suite leaders on Release and Roadmap initiatives, including product-related requirements, communication, and expectation setting. >Drive alignment between product, go-to-market, and customer-facing teams. Innovation & Product Evolution >Lead market research, competitive analysis, and customer engagement to identify opportunities, pain points, and validate direction. >Translate customer insights into actionable requirements for new and existing product initiatives. >Stay ahead of industry trends, regulatory shifts, and technology advancements to anticipate needs. >Support the ideation and development of new products, ensuring they meet user needs from day one. Required Education, Skills, and Experience Bachelor degree >5-7 years of data-driven product management experience >Self-starter with ability to drive clarity and action toward decisions and program advancement with focus on details to effect action and enforce process methodologies e.g. SAFe/Agile. >Proven track record with successful product management in complex product environments. >Experience in legacy product transformation toward next generation solutions delivered in Hybrid (cloud and on-premise), with RESTful APIs, modern interface tactics and embedded capabilities including conversational and agentic AI components. >Proven experience in business case and value proposition modeling from licensing and pricing strategy to operational deployment cost-modeling to build complete financial viewpoint. >Excellent communication, both written and verbal, and session facilitation, and presentation skills. >Experience collaborating with cross-disciplinary teams (product, engineering, customer success). >Ability to Travel 20% for company events, client, and industry events. Preferred >Healthcare or hospital workflow experience, with an understanding of clinical, administrative, operational, and IT systems including EMR/EHR, HL7/FHIR, ERP/HR and workforce planning. >Familiarity with contact center operations, including agent workflows, telephony systems, and customer engagement platforms. >Exposure or working experience to application of artificial intelligence capabilities to advance platform capabilities including voice/conversational AI, agentic AI methods, and/or ML and LLMs. >Experience with IT and telecom workflows in enterprise or healthcare environments including but not limited to PBX/UCaaS/CCaaS solutions. >Knowledge of accessibility and regulatory compliance for healthcare software and other related guidelines (e.g., HIPAA, NIST).

We are seeking a skilled Microsoft Teams Engineer (m/f/d) to assist with enterprise-wide migration from a legacy on-premises PBX system to a modern Microsoft Teams cloud telephony (Teams Phone) solution. The ideal candidate brings strong technical expertise in Microsoft Teams Phone, enterprise voice infrastructure, and telephony integration, combined with solid solution design capabilities. This role is fully remote and offered as a 6-month contract, with the potential to become a permanent position based on business needs. Design and implement Microsoft Teams Phone architecture, including call routing, dial plans, SBC configuration, Direct Routing, Calling Plans, Operator Connect, and number management Assess telephony requirements and design solutions for call queues, auto attendants, call flow logic, and voicemail Oversee telephone number porting, user provisioning, device configuration, and endpoint deployment. Required 5+ years of experience in Microsoft Unified Communications, Microsoft 365, or enterprise voice engineering Hands-on experience with Microsoft Teams Phone including Direct Routing, Operator Connect, and telephony configuration An understanding of SIP, SBCs (AudioCodes), VoIP fundamentals, and PSTN connectivity Experience migrating from legacy PBX systems (e.g., Cisco, Avaya, Mitel, Nortel, etc.) to cloud-based voice solutions Experience delivering technical migrations Excellent troubleshooting, communication, and stakeholder management skills Preferred Microsoft Teams Administrator Associate or Teams Voice Engineer Expert certification.

Job Description Job Title: Senior IT Analyst - Telecom Expense Management Hybrid: In office on Tuesdays and Wednesdays, remote on Monday, Thursday, and Friday Duration: 02/24/2025 - 10/31/2025 (Contract to Hire) Rate: $50 - $58/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Senior IT Analyst - Telecom Expense Management will manage telecom expenses for the organization, ensuring proper management and cost optimization of telecom services, both fixed wireline and wireless. This role will involve working closely with telecom service providers, internal business teams, and the finance department to ensure accurate invoicing, tracking, and reporting. The ideal candidate will possess strong analytical and problem-solving skills, a deep understanding of telecom systems, and the ability to engage with service providers and internal teams to ensure the smooth functioning of telecom operations. Role, Responsibilities & Deliverables: Telecom Expense Management: Manage fixed wireline and wireless expenses. Investigate telecom usage charges with the help of invoices and customer service representatives. Perform invoice analysis to identify billing errors, discrepancies, and opportunities for savings. Prepare and execute month-end activities on a timely basis, including system chargeback departmental journals, bill/ledger reconciliations, and Telco accruals. Resolve telecom and business group queries related to invoices and payment information. Prepare monthly telecom expense forecasts, tracking net new adds/disconnects by month. Monitor telecom vendor billing, pricing inconsistencies, and include them in the Audit Status Report. Ensure timely and accurate invoice processing and payouts. Telecom Cost Optimization: • Identify cost optimization opportunities and implement strategies for reducing telecom-related expenses. • Track telecom service provider contract amendments, changes, updates, and manage associated documentation and archival. Operations & Vendor Management: Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection) and wireless order management. Engage in IT operations to monitor and manage network-related incidents, changes, problems, and configuration management. Monitor outsourced contract performance, compliance, and identify variances, recommending corrective actions. Oversee SLA management and review appeals. Initiate RFPs/RFQs for network services, negotiate contracts, and manage vendor relationships. Work with Project Managers, Engineers, and Architects to support telecom order processing. Perform audits to ensure contract compliance and identify improvement opportunities. Process Improvement & Documentation: Identify areas for process improvements and actively engage in business process optimization initiatives. Create and maintain comprehensive documentation for telecom services, procedures, and process changes. Participate in ad-hoc projects, back-up functions, and process audits as needed. Education & Qualifications: Experience: 5-7 years in telecommunication services or network services, with proven experience managing telecom expenses and operations. Knowledge: Strong understanding of telecom components, trends, and best practices. Experience with telecom expense management (TEM) solutions like Tangoe, Calero, or Cass. Degree: ABET Accredited Bachelor's Degree in Engineering, Computer Science, or a related technical field. Certifications: ITIL certification preferred, PMP or other relevant project management certifications a plus. Essential Experience: Telecom Expense Management: Ability to manage both fixed wireline and wireless telecom expenses effectively, identify cost-saving opportunities, and ensure accurate invoicing. Telecom Systems: In-depth knowledge of network systems, including routers, switches, firewalls, SDN, SD-WAN, PBX, VOIP/SIP, and VPN networks. Project Management: Proven ability to manage multiple priorities, coordinate with vendors, and ensure timely completion of telecom-related tasks. Vendor Management: Experience managing relationships with telecom service providers and ensuring service-level agreement (SLA) compliance. Analytical Skills: Strong ability to identify issues and discrepancies within telecom invoicing and usage reports, and take appropriate action to resolve them. Process Improvement: Ability to identify inefficiencies in telecom processes and recommend or implement improvements. Regulatory Knowledge: Familiarity with industry-specific regulatory requirements such as SOX and applicable state and federal regulations. Key Skills: Strong experience with Telecom Expense Management Solutions (TEM) like Tangoe, Calero, and Cass. Telecom Knowledge: Experience in managing wireless and wireline telecom expenses, and knowledge of network components such as routers, switches, firewalls, and load balancers. Proficient in MS Office Suite, MS Project, and Visio. Experience with ITSM Tools: Familiarity with ServiceNow is highly desirable. Project Management: Ability to manage multiple workstreams and priorities, delivering results on time and within scope. Strong communication skills, with the ability to present complex technical information to both technical and non-technical stakeholders. Education & Certifications: Bachelor's degree in Telecommunications, Engineering, Computer Science, or a related technical field. ITIL certification is preferred. Experience with Telecom Expense Management solutions and technologies. PMP certification or equivalent project management certification is a plus.

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride . Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more. Check out what's nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles. DEPARTMENT: Front Office JOB TITLE: Front Office Agent REPORTS TO: Front Office Manager SUPERVISES: N/A PRIMARY OBJECTIVE OF POSITION: Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Langham's high standards of quality. In addition to support the Shared Values of the Hotel. RESPONSIBILITIES AND JOB DUTIES: Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Langham marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest-rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Regular attendance in conformance with the standards, which may be established by Langham from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully support with the Hotel's Shared Values for the safe and efficient operation of hotel facilities. Employees who violate the Hotel Shared Values will be subject to disciplinary action, up to and including termination of employment Summon front service/bell assistance to escort guests to their rooms as appropriate. Provide safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the customer. File access slips in room order. Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. Use the photocopier to make copies of items as required. File registration cards in room number order. Retrieve registration cards from the files for each check out. Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. PHYSICAL DEMANDS: Periods of standing exceeding 50% of shifts are required. Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment. Ability to lift up to 50 pounds including pushing and pulling on a daily basis. Considerable repetitive motion of hands and wrists as relates to the use of computer keyboards is possible. SPECIAL SKILLS REQUIRED: Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. Confined work area with considerable traffic, frequent interruptions and noise from telephones, voices and office machines. EDUCATION REQUIRED: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. EXPERIENCE REQUIRED: No prior experience required. Prior hospitality experience preferred. LICENSES OR CERTIFICATES: None. SALARY: $25.07 - $28.07 For more information about the property, please visit: *********************************************************

•Responsibility #1: The position is responsible to design, development, documenting and implementing contact center telephony infrastructure and application projects on time and within budget. Work closely with vendors, outside expert resources, internal technical and business resources, to evaluate and propose innovative new technologies methodologies, processes and enhancements to improve the effectiveness of the organization. Ensure interoperability between the proposed solutions and other telecommunications such as desktop, networks, security and compliance. Assist in gathering and documenting business requirements. (40% time) •Responsibility #2: The position works closely with our engineers, analysts, IT peers, outside vendors, outside expert resources, internal technical and business resources to evaluate, develop, and propose innovative new technologies, methodologies, processes, and other improvements aimed at improving the effectiveness of the organization. (25% time) •Responsibility #3: This position maintains expert level understanding and knowledge of the company's applications, telecommunications and data system integration and must be able to understand changes needed within the environment to anticipate business, customer, cross-system, cross-process, and cross-project impacts. (20% time) •Responsibility #4: Be accessible 24x7 to support the telecommunications infrastructure team to minimize the impacts of incidents, changes, upgrades, and installs on the function of the business and/or the contact center. (10% time) •Performs other duties as needed (5% time) This position provides engineering support and consultation for the design, development and implementation of technical solutions within the company's telephony and contact center telecommunications environments within a complex multi-location, multi-national, and multi-vendor infrastructure. The technical scope of the role includes all contact center technologies consisting of technologies such as but are not limited to the design, implement, and support call flow scripts within the NICE CXOne ecosystem, voice systems, call center technologies, PBX, gateways, voice networks, voicemail, call recording and auxiliary support systems. This position has knowledge of WAN/LAN technologies and VoIP/SIP call routing technologies and protocols, including working knowledge of TCP/IP routers, Client's, servers, switches, firewalls, DNS, DHCP and Citrix Desktop deployments. Operational responsibilities include analyzing existing and proposed telephony and contact center telecommunication environments and applications it identifies areas of needed improvement, deliver recommendations for improvements in scripting efficiency and consult on the migration from Cisco to NICE CXOne. Position provides advanced level infrastructure support and testing for system patching, hardening, and hardware/software upgrades, system updates, and break/fix activities on telecommunications equipment and applications. This position must maintain high level understanding and knowledge of the company's applications, telecommunications and data system integration and must be able to understand changes needed within the environment in order to anticipate business, customer, cross-system, cross-process, and cross-project impacts. The ability to interact with vendors to locate opportunities and improvements as well as drive resolution will be frequent. Role may be assigned other tasks as required to support the overall shared services and organizational goals. Position will be required to carry a company issued smart phone in order to provide on-call support as required. Quals-- **Position can be fully remote for THE RIGHT CANDIDATE** **The intention is for this role to be temp to hire if the chosen candidate excels** a) Education •Bachelor's degree in computer information systems, Telecommunications, or related technical field and/or related experience with 5+ years of experience. b) Training requirements •NICE CXOne or CCNA-Collaboration is preferred c) Knowledge and skills •Good oral and written communication skills, ability to work long hours under pressure during system outages and implementations. d) Technical Skills (ALL ARE MUST HAVES) •Expert level technical expertise of NICE CXOne systems and management of complex telecommunications environments and infrastructures. •Experience with multiple voice and call center technologies such as but not limited to voice systems, call center technologies, PBX, gateways, voice networks, ACD, voicemail, call recording, and ancillary support systems. •Knowledge of WAN/LAN technologies and VoIP/SIP call routing technologies and protocols, including working knowledge of TCP/IP routers, Client's, servers, switches, firewalls, DNS, DHCP and Citrix Desktop deployments. •Proven ability to perform coordination and problem isolation •Strong scripting and troubleshooting skills in contact center tech •Strong documentation and communication abilities •Some experience leading and directing others. e) Job experience •Five or more years of experience in the support and development of solutions within complex telecommunications environments.

Benefits: Competitive salary Opportunity for advancement Training & development Demonstrated Telecommunications provider services support and vendor management. EX providers: ATT, US Cellular, Lumen, etc. - 8+ years Experience in provisioning a PBX. - 5+ years Demonstrated skills in telecommunications asset management and billing reconciliation. - 8+ years Experience in managing Call Center software distributing and managing VoIP phone numbers. - 8+ years Experience in helping clients with roadmap to strategize multiyear plan to keep the systems effective with emerging technologies. Detailed Job Description: The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers, mobile device management, and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency telecommunications data and look to improve process and procedures through redundancy or automation where appropriate. The candidate must have experience in VoIP communications, telephony configuration and testing, validation, administration, support, monitoring and maintenance for telecom infrastructure including the development of process documentation. The candidate will be expected to utilize industry standard best practices and methodologies and provide knowledge transfer to other staff through both direct communication and formal documentation. The candidate should have experience with mobile technology and supporting daily operations in telecommunications billing and tracking systems. The candidate should be familiar with routing protocols for VoIP communications while working within a WAN and LAN environment. An exceptional candidate will have direct experience with Cisco Unified Communications software suite like Manager, Cisco Unity Connection, Cisco Unified Contact Center Express or other Call Center software or services. Furthermore, having a Cloud knowledge will be a plus. The candidate should be capable of working independently on a diverse amount of activities. The candidate will also be required to work within a team to provide recommendations for process improvements, project planning, system implementations, and system administration. The candidate should be skilled in the prioritization of daily tasks and project tasks. The candidate should have experience with providing system High-availability and the day to day support in a 24x7-365 environment is preferred. On Call support will be required. The candidate will be required to pass a criminal background check prior to starting the position. Qualification | Experience: | Call Tracing Software | 8 years | Telecommunication Infrastructure and Service Inventories | 5 years | Telecommunications bill payment systems | 8 years | Telecommunications rates and billing systems | 8 years | Telecommunications systems and services | 5 years | Template and instructions development | 5 years | Customer Service | 8 years | Oral Communication | 8 years | Written Communication | 8 years | LAN | 5 years | Telecommunication: Design and configure of ACD, VoIP, and IVR systems | 5 years | Telecommunications | 8 years | Video Conferencing | 3 years | Vo/IP Networks | 5 years | Wide Area Networks (WAN) | 5 years | Wireless Cellular | 8 years | Wireless Data | 5 years | Wireless Mobile | 5 years | Work with vendor to resolve hardware and software problems | 5 years This is a remote position.

Please note, Contact Center sales experience is a must have qualification to be considered for this role! Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: A high-performing Account Executive ( CX AE) to join our fast-growing Contact Center Practice, supporting the increasing demand across the Mid-Market segment. This role is ideal for a proven sales professional with a strong background in cloud contact center solutions who thrives in a fast-paced, collaborative environment. To succeed in this role you must have experience in: Drive Revenue Growth: Work with the Account Executive to grow a defined territory through new logo acquisition for contact center and cross sell within the existing RingCentral customer base. Upsell & Expand: Re-engage past opportunities and grow existing accounts by identifying additional Contact Center use cases. Drive AI strategy and understand business use cases. Be the Trusted CX AE Advisor: Communicate and demonstrate the value of RingCentral's Contact Center portfolio-including Workforce Optimization, AI, and omnichannel capabilities-to senior-level stakeholders and IT decision-makers. Educate and Evangelize: Partner closely with internal RingCentral Sales teams to increase Contact Center mindshare, provide enablement, and support GTM strategies. Develop Winning Strategies: Build and execute Territory, Account, and Opportunity Plans in collaboration with cross-functional teams including SEs, Channel Managers, Professional Services, and Marketing. Craft Tailored Solutions: Align RingCentral's solutions-including Contact Center, RingCX, and Unified Communications offerings-to specific customer challenges and requirements. Customer Advocate: Champion customer needs internally to drive satisfaction and long-term partnership. Manage Full Sales Cycle: Utilize the RingCentral sales process to drive pipeline creation, progression, and deal closure. Forecast with Precision: Own your GTM plan, manage pipeline and funnel health, and consistently meet or exceed quota. Leverage the Channel: Partner with VARs and strategic alliances to expand reach and accelerate deal velocity for existing customers. Desired Qualifications: Proven success in cloud Contact Center, ideally in the Mid-Market segment. Strong ability to develop relationships with technical and business stakeholders. Experience selling to Line-of-Business and IT leaders, including C-level. Deep understanding of CCaaS, UCaaS, and cloud communications solutions. Ability to work cross-functionally in a matrixed environment. Highly organized, self-driven, and results-oriented mindset. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Mid-Market Sales team helps build and develop relationships for a top roster of our mid-sized, rapidly growing customers. RingCentral is the #1 global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. That's why we're the largest and fastest-growing pure-play provider in our space. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $180,950.00 and $211,000.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of December 1st, 2025. Please apply prior to the deadline to be considered for the role. #LI-JW1

BAE Systems Inc. is seeking a visionary and technically adept Voice and Video Communications Manager to lead the design, implementation, and management of enterprise-wide voice and video communications systems across 120+ manufacturing and corporate sites. This role is critical to ensuring seamless, secure, and scalable collaboration infrastructure - including VoIP, telephony, SIP trunking, video conferencing, and unified communications platforms. The ideal candidate will drive modernization, vendor optimization, and global standardization while supporting high availability and business continuity across a complex, global, multi-site environment. Responsibilities: Oversee all voice and video systems including PBX, VoIP, SIP, analog lines, mobile integrations, and video conferencing, projection, audio, and control systems. Manage unified communications platforms (e.g., Cisco CUCM, Microsoft Teams Voice, Zoom, Webex). Ensure high availability, disaster recovery, business continuity, and performance optimization for all collaboration services. Standardize voice and video architecture across multiple manufacturing and office locations. Coordinate with reginal IT Teams for deployment, support, and troubleshooting. Implement centralized monitoring, analytics, and remote management tools. Budget management for voice and video communications. Lead vendor selection, contract negotiation, and SLA enforcement for telecom and UCaaS providers. Drive cost-saving initiatives through cloud migration, SIP consolidation, and legacy system decommissioning. Enforce security protocols for voice and video networks, including fraud prevention and access controls. Ensure compliance with global telecom regulations, data privacy laws, and internal governance. Stay current with emerging technologies in VoIP, video streaming, adaptive bitrate, and multicast delivery. Provide executive-level reporting on uptime, usage metrics, cost trends, and strategic roadmap. Collaborate with IT, Facilities, Communications, and Business Units to align communication strategies with operational needs. Support enterprise-wide initiatives such as remote work enablement, virtual town halls, and digital training programs. Act as a technical liaison for media production, video content delivery, and internal communications. #LI-KK1 #LI-REMOTE Bachelor's degree or 10+ years of experience in Telecommunications, Information Technology, Media Engineering, or related field. 8+ years of experience managing enterprise voice and video systems in a large-scale, multi-site environment. Expertise in VoIP protocols, SIP trunking, video conferencing, and unified communications platforms. Hands-on experience with Cisco, Avaya, Microsoft Teams, Zoom, Webex, or similar technologies. Strong understanding of telecom carrier services, call routing, video encoding, and content delivery networks Experience in manufacturing or industrial environments with high uptime requirements. Familiarity with ITIL practices and service management platforms (e.g., ServiceNow). Strong project management, communication, and stakeholder engagement skills. About BAE Systems, Inc. BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified. Benefits Information Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. Intern Benefits: Temporary employees generally are not eligible for BAE Systems benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20+ hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance. Please note: Some benefits may be different for union employees that are governed by a collective bargaining agreement (CBA) or for positions covered by a wage law called the McNamara-O'Hara Service Contract Act (SCA).

We are looking for a new GIGAnte to join our team as an IT Specialist Semisenior. Where you will have the opportunity to be part of a multicultural team and work in a company that offers rapidly growing managed connectivity solutions, specializing in providing reliable internet. 👉 What You'll Do Network support Provide first-level technical support for VoIP systems, networking issues, and general IT inquiries Troubleshoot and resolve VoIP-related problems (call quality, connectivity, configuration issues) Troubleshoot WiFi issues Perform network diagnostics and basic troubleshooting for connectivity and hardware issues Manage, prioritize, and resolve support tickets through our help desk system Support email setup and troubleshooting Escalate complex issues to senior engineers or specialized teams when needed Document all support interactions, solutions, and procedures clearly Contribute to our internal knowledge base by writing guides and FAQs 👉 We'll Expect You To Have Technical support skills for computer equipment and users 3+ years in a help desk or technical support role, in telecom or IT Knowledge of VoIP systems, SIP protocols, and troubleshooting Solid understanding of networking: TCP/IP, DNS, DHCP, routing/switching basics Familiarity with SIP trunking, PBX systems, and VoIP hardware Hands-on experience with help desk ticketing systems and remote support tools Certifications such as CompTIA Network+, CCNA, or VoIP-specific certifications are a plus Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Advanced English 👉 What we offer 🚀 An exciting growth journey and a never-ending ambition to develop as a company ❤️ A friendly, supportive and humble working culture where the team always comes first 🌱 Opportunities for professional development and personal growth 🙌 Passionate, high-performing and genuine colleagues 🧘🏻 We care about the important things: results and well-being 🌈 Referral Programm- Refer a colleague program: Enjoy an amazing reward if you recommend a friend or colleague to GIGA IT and they get hired 🏖️ 15 business days PTO and flexibility programm 📆 Local Holidays 🌎 Temporarily Remote work 👩🏻 💻 Notebook 🕔 Work hours: Monday to Friday, from 8 a.m. to 5 p.m. 💵 To be agreed 👉 About GIGA IT We believe that our differential value lies in our human capital, building a long-lasting relationship beyond mere deliverables. You will be part of a Latin American company with expert teams that can enrich your knowledge. Thanks to our flexible way of working, we leverage the talent of our collaborators located in different regions of the world. Our core values are: Trustworthy: We build trusted and rightful relations towards our external and internal clients Adaptable: We are flexible to adapt ourselves to complex environments. Passionate: We love what we do. Committed: We commit to act with accountability and efficiency at every step of the way. 💡Do you feel this is an exciting challenge for you? Then, don't hesitate to apply. We're eager to meet you and grow together🚀

Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties. With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties. Job Summary The PBX Installer will be responsible for identifying and analyzing large scale voice projects to develop detailed design specifications for voice installation of both Premise Base PBX's installations and VoIP Installations. This position will coordinate assigned projects for completion from beginning to end and effectively communicates results to end user; coach and mentor junior team members in voice/network projects and provide direction and support. This role reports to the Director, Voice Operations. Essential Job Functions and Responsibilities: Manage end-to-end voice and collaboration infrastructure delivery lifecycle including the collection and translation of business requirements to enable technical execution of network programs and projects Responsible for all close out documentation and interface with Allbridge support team for a successful handoff to support Develop and execute test plans to evaluate new VoIP network elements, new capabilities and or new VoIP related service offerings Work with vendors providing VoIP network components to the company. This includes staying abreast of new VoIP components or new features on existing VoIP network that could benefit existing or future customers Interact with various inter and intra departmental peer groups to cooperatively achieve best results in all assigned tasks Execute assigned tasks within assigned timeframes and budgets Consistently integrates Allbridge's core values into their everyday habits by treating all customers, internal and external, professionally, honestly and respectfully Accepts ownership and responsibility of position responsibilities and strives to deliver results for customers that establish high standards, credibility and quality performance Required Qualifications: 5+ years experience providing PBX voice support services in a mid to large size organization supporting a variety of vendor platforms and technologies. Must have experience with premise based PBX systems, preferably Mitel Voice Industry or Vendor Platform Certifications. Must have extensive knowledge of large Analog Frames and understand the internetworking of the Frame. Must have extensive knowledge of MDF/IDF wiring and the role they play in the deployment of large scale voice projects Must have a complete understanding of the cross connect fields in the MDF/IDF environments. Must have full knowledge of troubleshooting large scale voice and VOIP projects. Knowledge of the Hosted Voice environment and the ability to install hosted voice in analog environment along with an all IP deployment is preferred Must have knowledge of using computer to access equipment via ethernet and CLI Must be able to lead an onsite team to deploy large scale voice projects for both Premise Based PBX including all SIP/VOIP types of deployments. Must be able to interface with our customers as the lead liaison onsite for Voice deployments Advanced knowledge of Telco services (PRI, DID, POTS, GS/LS/SIP Trunks) Understanding of TCP/IP, routing and switching protocols including SIP, LAN, WAN, VLAN Understanding of QoS, MPLS, VLANs, Multicast solutions. Valid driver's license in the state of residence with clear record Up to 85% travel required Must have installation experience in a hospitality or hospital environment and full understanding of the PMS requirements Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Essential functions are those functions that the employee who holds the position or the candidate that desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. When possible, reasonable accommodations may be made for persons who are disabled under the law. Reasonable accommodations are those accommodations which, as defined under applicable law, enable disabled individuals to perform the essential functions of their job title and to meet the employer's expectations for the job title. While performing the duties of this job, the employee is regularly required to stand and walk; use hands/fingers to handle or feel and reach with hands and arms. The employee is frequently required to climb, balance; stoop, kneel, crouch, crawl, talk and hear. The employee is occasionally required to sit. This job requires the ability to work from a ladder up to 12' and extension ladders to 26'. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Workplace Benefits We Offer: In addition to earnings and other incentives Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which includes: Medical and Prescription options, Dental, Orthodontics and Vision Plans Rich HSA company-funded options and Flexible Spending accounts 100% Company paid premiums for Short Term Disability Life and Accidental Death and Dismemberment insurance Plan options Supplemental Insurance Plan options 401(k) Profit-Sharing Retirement plan Flexible Paid Time Off after 60 days of employment Paid Holidays, per Employee Handbook Work culture supportive of diversity and inclusion Equal Opportunity Employer Statement Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

*Candidate must reside in EST state* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're looking for a highly experienced and strategic Hybrid Customer Success Manager & Technical Account Lead to oversee one of our most critical global accounts. This role demands a unique blend of customer success expertise, deep technical acumen in global contact center solutions, and the ability to drive significant growth opportunities. You'll be the trusted partner who ensures our largest customers not only achieve maximum value from their RingCentral investments but also leverage our cutting-edge solutions to drive their global business forward. To succeed in this role you must have experience in: Strategic Partnership & Executive Engagement: Cultivate and maintain deep, trusted relationships with key customer stakeholders, including C-level executives and IT leadership, to understand their global business objectives and technical requirements. Proactively identify expansion opportunities and recommend solutions that align with their strategic vision. Technical Solutions & Optimization: Act as a technical authority, recommending and assessing network hardware, software, and platform-specific design elements for complex global unified communication, contact center (including in Contact and RingCX), and UCaaS/SaaS environments. You'll optimize solution designs to maximize value for the customer and RingCentral. Proactive Customer Success & Growth: Drive customer adoption and utilization of new features, ensuring they extract the most value from our platform. Proactively identify and mitigate churn or downsell risks, addressing dissatisfaction and feature gaps across the customer lifecycle. Lead regular cadences, including quarterly and annual business reviews, to demonstrate ROI and foster long-term partnerships. Complex Project & Account Management: Quarterback internal and external initiatives, running multiple complex projects concurrently without losing effectiveness. You'll balance project management responsibilities (including time tracking, status updates, and closure) with daily account management duties for a demanding, high-growth global customer. Cross-functional Leadership & Advocacy: Serve as the primary liaison between the customer and RingCentral's internal teams (Sales, Marketing, Product, Technical Support, Operations, Finance, and Engineering). Collaborate extensively to facilitate customer need fulfillment, advocate for customer feedback, and ensure seamless delivery of services. Deep Product & Industry Expertise: Maintain an expert-level understanding of RingCentral's entire product suite, with a particular emphasis on unified communications, VoIP technology (SIP, RTP, QoS, codecs), and global contact center best practices. You'll apply this knowledge to troubleshoot advanced network issues and guide customers through complex deployments. Desired Qualifications: 7+ years of verifiable enterprise-level customer success, technical account management, or consulting experience within a SaaS company, specifically with global contact center solutions. Proven expertise in Contact Center technology, either as a provider or from a role in Contact Center Operations. Experience with in Contact products and building/adjusting RingCX products is highly preferred. Exceptional ability to build strong, lasting relationships and influence C-level executives and technical stakeholders, adapting communication for diverse audiences. Demonstrated experience in strategic planning and project management, with the ability to lead complex initiatives and balance multiple priorities in a fast-paced environment. Deep knowledge of VoIP technology (SIP, RTP, QoS, CoS, codecs) and advanced network troubleshooting (LAN/WAN, routers, firewalls, switches, PBX, TCP/IP, DNS). Strong analytical skills to identify, analyze, interpret, and solve both practical and highly complex technical problems. Proficiency with CRM software (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word). High level of empathy, strong customer service best practices, and a driven, self-motivated approach to achieving results. Bachelor's degree in Business, Communication, or a related technical field, or equivalent relevant work experience. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Wellness programs including 1:1 coaching and meditation guidance Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Pet insurance and Pet Telehealth Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Customer Success team is all about the customer, ensuring every user is able to effectively put our products to work. As the primary point of contact, you'll champion customer needs, share deep product knowledge, provide innovative solutions, build relationships, and drive success. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado the compensation range for this position is between $80,850 and $115,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of 3/10/2025. Please apply prior to the deadline to be considered for the role.

←Back to all jobs at Home 2 Suites by Hilton Denver Airport Guest Service Agent Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Essential Job Duties Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in a courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Additional duties may be added at any time at the discretion of management Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures Recommends other Baywood properties to our guests, when appropriate Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations Skills/Qualifications Education: High School diploma Certifications / Licenses: TIPS, or similar approved, alcohol server training certification (as required) Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: Ability to multi-task Ability to communicate effectively, both written and oral Bilingual (Spanish & English) preferred, depending on geographic market Ability to work the shifts required for the position Ability to learn and adhere to Brand & Baywood Hotels' standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Physical Demands Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) Sitting: Rarely Bending, Stooping, Reaching: Occasionally Lifting, Push/Pull: 40 lbs infrequently Driving: Rarely Traveling: None Environmental Conditions: Inside: Protection from weather conditions but not temperature changes Outside: Rarely Please visit our careers page to see more job opportunities.

Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age” . At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence We are seeking a Information Security & Systems Analyst to contribute to our mission by: The Entry to Mid-Level System Analyst performs security, compliance and administration of systems and is responsible for the design, installation and management, configuration and reliable operation of security/compliance mechanisms, systems and policies that protect the computer network and information systems against cyber events. Participate in research and development to continuously improve and keep up with the IT business needs of the organization. Actively resolve problems and issues with computer and server systems to limit work disruptions within the company. Essential Duties: Design, install and manage security mechanisms that protect the computer network and information systems against threats including but not limited to hackers, breaches, viruses and spyware. Educate and provide awareness to users regarding security policies and procedures as well as threats. Develop and maintain security policies and guidelines around information classification, system integrity, incident response and user access. Monitor, audit and review systems for and identify violations or attempted violations of security procedures, processes and access. Plan and implement appropriate measures to safeguard data from accidental or unauthorized modification, destruction or disclosure. Respond to incidents, investigate potential incidents and recommend enhancements to close potential security gaps and serve as a backup to other members of the Technology department. Responsible for post breach/data loss activities including but not limited preservation of evidence, review of data to determine scope and support of legal and other processes. Participate in supporting efforts, making sure all networks, systems, applications, servers, technology tools and related equipment problems are resolved in a timely manner with limited disruptions. Monitor performance and maintain systems according to requirements. Ensure security through access controls, backups and firewalls. Recommend when to upgrade systems with new releases and models. Timely completion of IT Projects. All other duties as assigned. Information Security & Systems Analyst Responsibilities: Safeguard and help prevent cyber-attacks: Implement industry best practices for cyber security. Be up to date about the latest security trends and newest security technology. Assist other technical support staff in identifying and implementing appropriate security safeguards, including patch applications and anti-malware strategies. Operate, administer and monitor network and host-based intrusion detection/prevention systems. Ensure ongoing compliance with industry standards for information security: Participating in risk assessments to identify potential security threats Conducting employee training on security policies and responsibilities Auditing IT systems to ensure compliance with regulations. Reporting security breaches to management for prompt resolution. Collaborating with vendors to ensure proper data handling security measures. Monitoring compliance with state and federal data privacy and security regulations. Developing policies and procedures for maintaining data security. Monitor and report on devices and networks including: Maintain, configure, secure and provide reliable operation of computers systems, network servers, and virtualization. Network switch and firewall health Internet traffic and usage metrics Design and install network devices and systems (including maintaining current software versions on all network equipment) Demonstrates ability to independently troubleshoot and diagnose network, telephone, Internet, Wi-Fi, network. Assists with work order requests: Helps the IT Team meet service levels of quality and responsiveness: Satisfaction goal of 90% 2-business-day response time (resolution time dependent on issue SLA) Creates, updates and closes tickets in incident management system. Qualifications: • Bachelor's degree in computer science, programming, or a related field or equivalent industry experience. • 2-4 Years of Security or Systems Analyst experience REQUIRED NON TECHNICAL QUALIFICATIONS • Must have the ability to work under pressure, without constant direction and to react in a positive and spontaneous manner to the needs of residents, staff, visitors, and vendors. • Must be able to independently handle multiple simultaneous tasks, following specific instructions carefully and general instructions completely. • Excellent communication skills • Resourcefulness and problem-solving aptitude • Self-starter mentality willing to make constant improvements in the technical support process. • Takes pride and ownership of the support role. • Excellent customer service and communication skills • Ability to assess resident and staff complaints and resolve disputes in a friendly professional manner. REQUIRED TECHNICAL QULAIFICATION • Strong understanding of cybersecurity tools, concepts and best practices. • Knowledge of information security frameworks (e.g.,HIPAA, NIST) and relevant regulations. • Knowledge of Windows Operating Systems - Desktop (10 and 11) and Server (2016+) • Windows desktop device configuration, management, and operation. • IOS Device configuration, management, and operation. • Networking Concepts and basic troubleshooting (DNS, DHCP, IP Addressing). • Switching and Routing Concepts (basic troubleshooting and configuration). • Meraki Network and Camera Equipment • VOIP/PBX • Demonstrated working in a helpdesk ticketing environment.