Product Support jobs near me - 288 jobs

Responsibilities: Responsible for functioning as the Technical SME on an enterprise-wide system. Responsible for implementations of products/services Provide direct technical expertise to Executive applications involving national security Make sound recommendations on functional and technical improvements to the product. Analyze the functional and technical impact of product planning decisions. Develop appropriate functional and usability standards for products. Track and document expected volume and type of use of the product. Participate in product design reviews to verify that design meets quality standards and functional/technical requirements. Perform impact analyses on production fixes and enhancements to establish priorities. Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner. Provide effective on-site product support as needed. Accurately sets severity of identified defects. Provide input to training and / or documentation materials regarding latest technical and functional design changes. Document all work for future reference. Review the system test approach and conditions used as the basis for detailed test scenarios. Required Skills: Experience with MS-Access & SQL Server (TSQL) development. Required 7 Years Experience with creating Stored Procedures and Triggers to assist with creating bi-directional sync between RICS and JMT. Required 7 Years Experience creating SQL queries to perform data clean up or orphan data. Required 7 Years Experience creating ETL process between systems. Required 7 Years Ability to resolve OnBase issues when transferring legacy documents (RBDMS) into OnBase with RICS taxonomy. Required 5 Years 3+ Years experience one who has live the Agile/SCRUM software methodology. Required 3 Years Document all requirements in ADO. Required Someone who can use Visio to document the sync process. Required

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This position will have primary focus on day-to-day operational support of the Warehouse Financing business. Display knowledge of Warehouse Financing Solutions including collaboration with Technology and Product Support teams. Essential Job Functions: + The incumbent owns the process of prioritizing and troubleshooting client questions, including communicating status clearly and proactively keeping the client apprised. + Produce, maintain, and enforce solution design standards, use of specification templates/documents and solution formation processes + Manage and update key documents to support WFS Clients policies & procedures, service level agreements (i.e., performance metrics) and client deliverables. + Ability to translate term sheets and rules in ProMerit; meet client requirements and deadlines + Create, participate, and provide feedback in prospective client meetings and internal documentation + Manage the day-to-day execution of client needs for onshore clients. + Manage time and tasks to Service Level Agreements agreed to with client + Coordinate across functional teams, Warehouse Administration Services, ProMerit implementation and product specialist teams. + Communicate professionally and timely with clients via conference calls, Teams and email + Lead client meetings to document business use cases and demonstrate ProMerit functionality + Exhibit ability to process client requests in a timely manner, pro-actively communicate steps to resolve issues and meet deadlines keeping management informed before a timeline expires + Liaise with teammates to ensure seamless coverage of all client requirements + Knowledge share with junior team members to help develop and enhance skills + Other activities as assigned by your manager Qualifications/ Requirements: + Bachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experience + Experienced professional with 5+ years of industry and/or relevant experience, typically with 1+ years in an Associate level role or external equivalent. + 5+ years related industry experience and/or training preferred + Knowledge of mortgage warehouse lending; including the use and support of the ProMerit technology platform, operational activities, and client services. + Proficient knowledge of ProMerit functionality and use cases or ability to learn ProMerit quickly. + Proficient skills in MS Excel, PowerPoint, Word, WLS and ProMerit (preferred) + Self-motivated and ability to independently follow items through completion + Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops creative or alternative solutions; demonstrates attention to detail; works well in group problem solving situations; uses reason even when dealing with emotional topics. + Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; ability to think critically; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively; adapts to new technologies. + Effectively expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension; communicates changes and progress; keeps others adequately informed; selects and uses appropriate communication methods; manages difficult or emotional situations. + Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. + Exhibits confidence in self and others; displays willingness to make decisions; inspires and motivates others to perform well; fosters team cooperation; ensures progress toward goals; acknowledges team accomplishments. + Ability to work independently in a remote work environment. + Understanding of ADO, WLS, and SQL coding a plus + Ability to work in a highly regulated industry with adherence to internal and external compliance requirements related to AML, funds transfer policies, client confidentiality and data security. \#LI-REMOTE Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $57,000.00 - $108,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************

Revenue.io is the Salesforce-native Revenue Orchestration Platform that helps high-performing sales teams win from first call to closed-won. We are the only sales platform that guides reps before, during, and after every interaction, accelerating pipeline, improving forecast accuracy, and driving repeatable growth. Companies like Square, United Rentals, HPE, and Nutanix rely on Revenue.io to unify sales execution across every touchpoint. We are the only company recognized in both the Forrester Waves for Conversation Intelligence and Sales Engagement. Revenue.io is also a Gartner Cool Vendor and has been named one of the Best Places to Work by BuiltinLA and Comparably. Revenue.io is backed by Goldman Sachs, Bryant Stibel, and Palisades Growth Capital. You will join a high-growth team and work with experienced mentors to scale the core platform behind our AI-driven products. This is a chance to build industry-defining technology in a collaborative, mission-driven environment. Our Core Values We Learn Continuously: We treat every call, commit, and customer moment as a feedback loop. Curiosity is our unfair advantage. We are Human-Centered: AI serves people. We design for trust, clarity, and momentum in real conversations. We Look in the Mirror: When something breaks, we fix it at the root and share what we learned. Accountability travels faster than blame. We Dream Big: We set goals that feel a little uncomfortable and then make them practical. Ambition plus discipline wins. We Champion Every Voice: The best insight can come from the quietest person in the room. Inclusion is how we find it. We're looking for people who want to shape the future of human potential with AI. Who We're Looking For Revenue.io is seeking a Director of Customer Success to lead and scale a global team of passionate CSMs while directly managing a portfolio of strategic enterprise customers. You'll report to the COO and play a critical role in shaping the strategy, structure, and operational excellence of our CS organization. This hybrid role blends hands-on customer engagement with visionary team leadership. You'll be responsible for driving adoption, growth, and retention across our customer base-using AI-powered insights, scalable programs, and deep executive partnerships to deliver measurable business impact. If you're equally energized by building high-performing teams, developing scalable playbooks, and working directly with customers to ensure they realize the full value of Revenue.io, this is the role for you. What you will be doing: Lead and Inspire a Global Team Build, mentor, and scale a world-class team of Customer Success Managers, empowering them to deliver exceptional experiences and drive measurable customer outcomes. Lead highly effective weekly team meetings, deal reviews, and performance sessions to align priorities, share insights, and strengthen execution. Oversee headcount management, book balancing, and capacity planning to ensure equitable distribution of accounts and sustainable workload. Develop and execute hiring and onboarding plans that accelerate new hire readiness and reinforce a culture of excellence and accountability. Own a Strategic Book of Business Personally manage and grow key enterprise accounts-ensuring adoption, expansion, and executive alignment while modeling world-class CSM engagement. Develop Scalable Customer Success Programs Partner with RevOps, Product, and Marketing to design and deliver digital programs, automation, and playbooks that drive consistent value across all segments. Leverage AI and Data for Proactive Success Use Revenue.io's own AI platform and Salesforce workflows to identify risks, predict churn, surface expansion opportunities, and trigger the right interventions at scale. Shape the Global CS Strategy Partner cross-functionally with Sales, Product, Support, Implementation, and Marketing leadership to align goals, define success metrics, and evolve the customer journey for long-term growth. Drive Operational Excellence Establish repeatable processes, implement KPIs, and continuously refine systems to improve visibility, scalability, and efficiency across the organization. Manage the operational rhythm of the CS team-tracking performance, forecasting capacity, and ensuring alignment between strategic objectives and day-to-day execution. Champion the Voice of the Customer Serve as the executive advocate for customer needs-bringing insights to influence product roadmap, go-to-market strategies, and company-wide customer obsession. Deliver on key performance targets by driving operational excellence, accountability, and data-driven execution across the Customer Success organization. Lead global transformation initiatives that marshal cross-functional resources to implement scalable, high-impact solutions that elevate customer outcomes. Collaborate with your team to showcase customer success stories-building case studies, model customers, and reference programs that demonstrate measurable ROI. Build and maintain trusted, executive-level relationships with customer leaders to ensure alignment, value realization, and long-term partnership success. Strategically prioritize investment of time and resources across accounts to maximize customer impact, retention, and expansion potential. What you should have: 10+ years of experience in Customer Success or Account Management within SaaS, including 5+ years leading and developing CSM teams. Proven success driving retention, expansion, and customer health in complex, enterprise-level accounts. Strong experience with Salesforce, CS automation tools, and AI-driven workflows to scale engagement and insights. Strategic and analytical mindset-able to balance data-driven decision-making with human-centered leadership. Excellent communication and executive-level presence with the ability to influence at all levels, both internally and externally. Deep understanding of the art and science of relationship management, value realization, and business impact storytelling. A passion for innovation, adaptability, and continuous learning in a fast-moving environment. Experience partnering cross-functionally with Sales, Support, Implementation, Marketing, Product, and Operations to deliver cohesive customer outcomes. Builder mentality-comfortable with ambiguity, process creation, and scaling programs from the ground up. OTE Range $200,000-$220,000 USD Company Benefits Include Paid parental leave (after 1 year of service) Flexible time off (US only) Competitive salary and stock options Multiple medical plans to choose from including HSA and FSA Work from home flexibility Anti-Discrimination We consider applicants without regards to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled). What Personal Information We Collect Professional, employment-related, or schooling information. Current or past job history, performance evaluations, and educational background, including grades and transcripts. How We Use Your Information For professional, internal analysis, or employment-related purposes, including job applications. all applicants are subject to our Employment Privacy Notice and Global privacy policy. Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which Revenue.io handles personal data of employees and job applicants: ************************************************

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleWe are looking for a driven candidate to join our team as a Customer Support Specialist. You will be the first-responder for Attentive's entire customer base, troubleshooting and resolving technical issues, and helping to reduce and remove friction between our customer and their use of the platform. This role is the face of our product experience and delivers the most outstanding product support in the industry. This role requires a special combination of high-level professional communication skills, and the ability to analyze, troubleshoot, and resolve complex technical issues. You will interface directly with our customers on a daily basis, become a resident expert on all facets of our platform and the broader ecommerce industry, and work cross-functionally with marketing, sales, product, and design to bridge the gap between product and customers. Your core responsibility will be communicating with Attentive customers via email and live chat to provide fast and accurate resolutions for any issues they might encounter.What You'll Accomplish Respond to Attentive customer needs via email and live chat, owning that interaction from inception to resolution Troubleshoot technical platform issues Advise our customer on best-practices with the Attentive platform and its use cases Assist customer with urgent needs and help usher them to the best solutions and across our platform and the business Act as first line of defense for triaging & debugging platform health issues Exceed customer expectations on response quality, timeliness of responses and overall customer experience Continuously train to become an expert on the Attentive platform, mobile marketing, and the ecommerce industry Help translate customer feedback into specific product requirements Your Expertise 1+ years of experience in customer support or a customer-facing technical role Bachelor's degree (or equivalent experience) Strong written and verbal communication skills; comfortable interfacing with customers daily over email and live chat Technical curiosity with ability to troubleshoot complex issues; familiarity with APIs or SQL is a plus Prior experience with SaaS or ecommerce platforms preferred Based in eastern time zone, with availability for occasional on-call and rotating holiday coverage Extremely detail-oriented, organized, and adaptable in fast-paced, evolving environments Collaborative with ability to work effectively across product, engineering, sales, and marketing teams Comfortable quickly learning and mastering new tools and processes Growth mindset with a strong interest in startups, software, and entrepreneurism You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The US base salary range for this full-time position is $50,000 - $61,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-DNI Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career-and a purpose. Join our team. It's a great time to be a part of ZOLL! Territory to cover: WA, OR, ID, UT, MT and WY Job Summary Drive Ventilation sales by enhancing customer satisfaction and retention in the clinical education and implementation process. Essential Functions Customer Support: Interface with large competitive conversions and selective North American Ventilation customers to ensure continual product support throughout both pre- and post-sale stages, as directed by management. • Deployment - Support new competitive conversions • Pre-sale awareness of ZOLL products & depth • Equipment set-up • Post-sale training and development - (Classroom & field ride-alongs) • Post-sale troubleshooting • Post-sale follow-up • On-site deployment & training timelines • Post-deployment satisfaction survey Required/Preferred Education and Experience Minimum 5 years clinical experience as a respiratory therapist required. NICU experience highly preferred. Licensed Respiratory Therapist or at least one NBRC Credential Knowledge, Skills, and Abilities: • Ability to meet requirements in vendor credentialing services, e.g., Reptrax, Vendormate, etc. • Ability to develop strong relationships with key opinion leaders. • Strong leadership, team building, negotiation, and execution skills in a selling environment. • Strong presence, presentation, and communication skills. • Ability to think strategically and position company and products for success. • Must be highly organized and able to execute tactics in a timely manner. • Professional verbal and written communication skills. • Proficiency in using Outlook, WebEx, Zoom, Teams, PowerPoint, Excel, SFDC, etc. • Valid driver's license Credentialing: • Employee shall secure and maintain the credentials required by Zoll Medical and its customers. Securing those credentials may require mandatory vaccinations and other tests. (If employee is unwilling or unable to comply with any credentialing requirement because of religious or health/medical/disability related restrictions, employee must immediately notify Zoll Medical's Human Resources Department to discuss possible reasonable accommodations regarding those restrictions.) Travel Requirements: • Up to 80% Physical Demands: • Must be able to lift a minimum of 35 lbs. without limitations or constraints. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 #LI-REMOTE #LI-RF1 The annual salary for this position is: $95,000.00 to $125,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

We are seeking a technical support specialist with a proven track record of delivering excellent customer service. This position is fast paced managing inbound technical customer & reseller service events remotely (phone, chat, email). You will be supporting HP commercial high-end printers & technologies which may include one or more product lines (HP PageWide XL, HP Latex, UV products). This roles purpose is to provide remote solutions that minimize our customers down time by avoiding wait and travel time necessary for onsite service. We support a very unique customer base each with mission critical attributes that rely heavily on our ability to adapt, meet our Service Level Agreements (SLA) while delivering world class customer service and complete technical resolutions. Qualifications Skills Required: Documented job history which includes a technical background encompassing both software and hardware knowledge, troubleshooting, problem solving, team collaboration, and customer service expertise. We are looking for candidates with support experience that exceeds basic level product support such as simple items like cell phones etc. This is not an entry level position and requires 2+ years of applicable experience. Exposure to a variety of computer applications, data bases, remote access applications, and network configurations. Exceptional communication skills needed to manage interactions with a culturally diverse customer & reseller base. Ability to de-escalate and prioritize well interactions with customers while delivering world class customer satisfaction. Prior experience within a care center / remote support center managing service events via a ticketing system. Enthusiasm for investigating and resolving challenging issues, building a structured plan of action to resolve while keeping our customers informed on progress and delivering a positive outcome Knowledge of structured methodology to resolve an issue such as 5-step troubleshooting. Desired Skills: Prior field service experience repairing, troubleshooting electro-mechanical commercial products on location at customer sites Graphics and / or application support experience. Adobe suites, RIP software, print job configuration setup Exposure to different media / substrate types, car wraps, banners, commercial prints Previous Designjet, Latex or UV product experience Applicants should be capable of working any shift from 6am -6pm Monday - Friday to be considered. Professionalism is that the root of our success and therefore, we are looking for well qualified candidates that have exemplary statuses in current or previous job roles. Product specific training will be provided to those with the appropriate background to excel in this role. This position for the right candidate has potential for advancement and longevity. Additional Information All your information will be kept confidential according to EEO guidelines.

Remote | Canada or USA Hubstaff helps organizations around the world optimize productivity and workforce operations. Trusted by 95,000+ businesses, our platform powers time tracking, team management, project insights, and payroll automation. We've been a remote-first company for over a decade - and we're on a mission to help distributed teams work smarter, not harder. The Role We're hiring a Customer Success Manager (NAMER) to own the customer journey end to end - ensuring rapid activation, long-term adoption, retention, and expansion of Hubstaff across a portfolio of 100-150 mid-market customers across North and South America. Your focus will span Onboarding, Adoption, Retention, Expansion, Renewal, Billing, and Escalations, ensuring every customer achieves measurable outcomes and lasting value from Hubstaff. This is a strategic and hands-on role: you'll act as the trusted advisor to your customers, collaborating cross-functionally with Sales, Product, Marketing, and Support to deliver world-class experiences and sustainable growth. This role is ideal for someone who thrives on building strong relationships, solving complex problems with empathy, and driving impact through data and insight. You'll report to the Director of Customer Success (UK-based), working with peers across the Americas and Europe in a highly collaborative, remote-first environment. What You'll Do Own client activation and onboarding - become a Hubstaff subject matter expert and guide new customers from deal close through successful adoption. Lead live onboarding sessions, follow-ups, and check-ins to ensure customers realize time-to-value quickly. Manage ongoing customer relationships - conduct value-driven business reviews, track progress toward customer goals, and proactively drive retention and growth across your book of business. Be directly responsible for Gross and Net Revenue Retention (GRR & NRR) across your book of business. Manage renewals and the associated process, expansion opportunities, and at-risk accounts, ensuring Hubstaff's customers are retained and setup to grow with us. Build and maintain strong, trust-based relationships with key decision-makers and daily users, becoming their advocate and advisor. Deliver key account insights: report on customer health, renewal risk, and expansion opportunities to the wider Hubstaff leadership team. Develop scalable processes and playbooks that streamline onboarding and lifecycle management, contributing to a continuously improving Customer Success practice. Use data to drive action: monitor product adoption metrics, health and associated alerts, feature usage, and engagement data to identify risk or opportunity, and implement targeted success plans. Educate and enable customers through webinars, product walkthroughs, and resources that increase confidence, adoption, and satisfaction. Collaborate cross-functionally with Product, Support, and Engineering teams to resolve issues quickly, advocate for customer feedback, and influence roadmap decisions. Continuously experiment and iterate: test engagement approaches, refine playbooks, and share learnings to enhance customer outcomes and internal efficiency. What You'll Bring 3+ years of experience in Customer Success within a PLG SaaS company. Proven experience managing 100+ mid-market accounts, balancing proactive engagement with operational efficiency. Strong ownership mentality - you're accountable for your customers' results and take initiative to solve problems before they escalate. Exceptional relationship and communication skills, able to engage both executive and operational stakeholders with credibility and empathy. Comfortable working with data, dashboards, and customer metrics to inform decisions and drive performance. Experience influencing renewal, retention, and expansion outcomes, ideally in a PLG or subscription-based SaaS model. Familiarity with tools such as Vitally, HubSpot, Slack, and Stripe is a plus. Self-motivated, comfortable working autonomously in a distributed team, and energized by a high-growth, evolving environment. Compensation & Contract We hire either employees (PEO/EOR) or independent contractors, depending on the country. Compensation is aligned to local market benchmarks to ensure fairness across regions. As a reference, a full-time employee in the US can expect a base salary of ~$100,000/year, plus bonus. This role includes a monthly bonus plan based on retention and expansion targets. Why You'll Love Working at Hubstaff Fully remote role with flexible working hours Meaningful work - you'll help thousands of teams operate more effectively and sustainably every day Supportive culture built on trust, autonomy, and balance Private health insurance, paid time off, and local benefits (for employees) Annual stipends for home office, wellness, or professional development Clear career progression pathways, mentorship opportunities, and skill development programs Global company retreats in unique destinations, connecting our remote team in person Inclusion at Hubstaff We welcome and celebrate diverse backgrounds, perspectives, and experiences. Everyone deserves to feel valued and supported - and we're committed to creating an inclusive environment for all.

The Military DoD SkillBridge program is an opportunity for Service Members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service Members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service Members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a SkillBridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service Member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aviation, as they continue to receive military compensation and benefits as active-duty Service Members. **** **Job Description Summary** The Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Role will be responsible for supporting the R391 (C130) Composite Propeller System and related components at a customer site. **Note:** Bases can be located at any of several potential sites. Contact ***************** for details. **Roles and Responsibilities** + Provide On-Site propeller maintenance inclusive of: Repairs, modification, and preventative maintenance. + Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products + Provide on-site interpretation of data and technical instruction + Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate + Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports + Be responsible for reports, including obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support + Assist customer in scheduling maintenance and workload + Assist in ensuring parts meet established schedules + Make recommendations on findings + Review effectiveness of maintenance actions to identify training needs + Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements + Perform intermediate and depot level maintenance Individuals selected for this internship will have the responsibility and authority to carry out all assigned tasks **Qualifications / Requirements:** + Active Military personnel + Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position) + Able to lift minimum of 65 Lbs + 2+ years performing extensive repairs and conversions as well as maintenance and repair work engine and/or propeller maintenance + Must be able to pass a non-DOT drug test and a background check _This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts-all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work in 2021, 2022, 2023, and 2024, and is the #1 rated nonprofit software company on G2 across multiple categories. Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you'll want to do it again, and we also believe that work should be fun, so that you'll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place-and have fun along the way. Role Description Givebutter is hiring a Manager of Customer Onboarding to lead, mentor, and grow a team of Implementation Managers responsible for guiding nonprofits through a seamless onboarding and adoption journey on the Givebutter platform. In this leadership role, you'll oversee customer implementations, coach your team to excellence, and collaborate cross-functionally to deliver an exceptional customer experience that drives fundraising success and organizational impact. We want to hear from people who… Are inspiring and empathetic leaders who can coach and develop others to reach their full potential. Have a proven track record of success in customer success, implementation, or professional services in a SaaS environment. Can balance strategic thinking with a hands-on approach to solving customer challenges. Are passionate about helping nonprofits achieve their missions through technology. Thrive in fast-paced, collaborative environments and can build bridges across teams to achieve common goals. Responsibilities Lead, mentor, and develop a team of 6-8 Implementation Managers through regular coaching, feedback, training, and performance management. Partner with Sales, Product, Support, and Engineering teams to ensure a smooth transition from sales handoff to customer go-live. Drive continuous improvement by developing scalable processes, playbooks, and tools that streamline onboarding and enhance efficiency while enabling customers to achieve their fundraising outcomes with Givebutter. Monitor team and customer performance using data-driven insights to improve key implementation metrics (e.g., activation, time to value, adoption rates, CSAT). Serve as an escalation point for complex customer challenges, working cross-functionally to resolve issues and maintain positive relationships. Partner with internal stakeholders to surface customer feedback that informs product development and enhances the onboarding experience. Contribute to strategic planning, hiring, and enablement efforts that support the long-term development and growth of the Implementation team. Act as the strategic program manager for our Magic Migration service delivery approach, informing product development priorities and effectively guiding customers through platform transition and data migration. Provide thought leadership in fundraising and donor engagement strategy, helping customers get the most out of the Givebutter platform. Requirements 2+ years of experience in people management, leading and coaching teams in a customer-facing capacity, is strongly required. 5+ years of experience in SaaS professional services, implementation, or customer success roles. Demonstrated ability to motivate, inspire, and develop team members to deliver exceptional results. Strong project management and organizational skills, with experience managing multiple workstreams simultaneously. Exceptional communication, problem-solving, and relationship-building abilities. Analytical mindset with experience using data to inform decisions, track KPIs, and identify areas for improvement. Comfort operating at both strategic and tactical levels-rolling up your sleeves when needed. Familiarity with nonprofit fundraising, donor engagement, or CRM platforms is a strong plus. Experience with SaaS tools and CRMs; HubSpot experience preferred. More about Givebutter Benefits Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts. Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents. Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership. 401k: We offer a 3% 401k match for all eligible employee's. Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays. Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team. Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora. Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology. Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter. Professional Development: We offer learning and development reimbursement opportunities. Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Interview Process Below is a high-level outline of our standard interview process Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. References: We connect with a few folks you've worked closely with to get a better picture of your working style and impact. Offer: If all goes well, we'll move to the offer stage! Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!

We are seeking a motivated and detail-oriented Summer Intern currently pursuing a degree in Electrical or Mechanical Engineering to join our Sustaining Engineering team. This internship provides a hands-on opportunity to gain real-world experience in component analysis, product support, and engineering change management. The intern will assist in the evaluation of alternative components, support parts harvesting initiatives, and contribute to ongoing retrofit and obsolescence management projects. Key Responsibilities: * Assist engineers with the identification and evaluation of alternative components for legacy systems. * Support the parts harvesting and recertification program by documenting findings and participating in hands-on component inspection. * Help track and organize inventory data related to obsolete and replacement components. * Support engineering tasks tied to the Growth Program, including (but not limited to): * Kit design and structure development * Initiating Change Orders (COs) and Bill of Materials (BOM) creation * Engineering drawing preparation and testing assistance * Prepare technical documentation, presentations, and reports under the guidance of senior engineers. * Collaborate with cross-functional teams including supply chain, quality, and field service teams. * Maintain engineering databases and tools used for part and product tracking. Qualifications: * Currently enrolled in a Bachelor's program in Electrical or Mechanical Engineering. * Strong interest in electronics, power systems, or mechanical component design. * Basic understanding of PCBA components, mechanical parts, and engineering drawings is a plus. * Good communication skills and willingness to learn in a fast-paced environment. What You'll Gain: * Exposure to real engineering challenges and the product lifecycle process. * Hands-on experience working with a technical team on meaningful projects. * Mentorship and networking opportunities with experienced engineers and leadership. * A chance to contribute to mission-critical systems supporting data centers and industrial applications. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-PR1

About Ossium Ossium's mission is to improve the health, vitality, and longevity of human beings through bioengineering. We develop, manufacture, and bank cell therapy products that apply the power of stem cell science to revolutionize treatment for patients with blood, immune, and orthopedic diseases. At Ossium, we empower our employees, maintain the highest standards of operational excellence, and are a force for good. Ossium's mission is to improve the health, vitality, and longevity of human beings through bioengineering. We develop, manufacture, and bank cell therapy products that apply the power of stem cell science to revolutionize treatment for patients with blood, immune, and orthopedic diseases. At Ossium, we empower our employees, maintain the highest standards of operational excellence, and are a force for good. About the Job We're hiring a Quality Assurance Specialist to focus on Product Quality and uphold compliance with internal/external standards, regulations, policies, and procedures. This individual will review production and testing records related to the production of bone marrow and bone marrow derived products, ultimately signing off on the Quality Assurance (QA) release of the product for clinical applications. In this role, you will work closely with other departments to identify deficiencies, deviations, and improvement opportunities. Additionally, you'll be responsible for the execution and monitoring of various quality systems as well as assisting in the development and modification of internal systems to ensure that Ossium products maintain the highest standards of quality and safety. This position reports to our Associate Supervisor, Product Quality. Required Qualifications Associates degree in Life Sciences/Chemistry and 5+ years of experience in Quality Ability to complete tasks and projects with little oversight Capable of effectively assimilating information from visual inspection, written documents, and verbal inputs and identifying potential compliance risks High level of professionalism and good judgment Strong computer skills, including Microsoft Office Excellent written and oral communication skills Capability to operate with a high level of organization and excellent time management in a dynamic startup environment This position is based on site in our Indianapolis office; employees will report to Ossium's facility Monday through Thursday and have the option to work remotely on Fridays Preferred Qualifications Bachelor's Degree in Life Sciences/Chemistry Experience in tissue, organ or cell industry Understanding of 21 CFR 210, 21 CFR 211, 21 CFR 1271, AATB Standards, and other GMP requirements Familiarity with and previous experience working with Master Control, preferably in the Production Records module Key Responsibilities Review technical production and testing records and identify deviations, non-conformances, and compliance issues Work across departments to resolve issues and implement improvements Coordinate and communicate effectively with impacted stakeholders Sign off on QA release of product for clinical applications Review and approve Master Batch Records, validations, and other related documents Promote a culture of quality and continuous improvement through actions and education Track and trend data related to product quality Support audits as needed In your first six months some projects you'll work on include: Review Production and Quality Control records and work with the departments to correct errors Perform the QA release of clinical product so that it can be used as a life-saving treatment Review and approve Production and Quality Control procedures, validations, and Master Batch Records within the document control system Learn about Production and Quality Control activities to identify areas of improvement Physical Requirements This position involves work in a facility containing biological materials including human blood and tissues. Blood-borne pathogen training is required, and new hires will be given the option of Hepatitis B vaccination. Other physical demands or requirements include: Reporting to Ossium's facility during regular business hours Consistently adhering to Ossium's safety protocols, including wearing appropriate PPE Moderately noisy open-office environment Must be able to sit or stand for long periods of time We offer a full slate of employee benefits including: Competitive salaries Stock options 401(k) matching Medical, dental and vision coverage Four weeks of PTO accrued (vacation & sick time) annually + 11 company holidays Employer paid life insurance and long term disability Gym membership/recreational sports reimbursements Ossium Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity, gender expression, or any other protected characteristic. Our Equal Employment Opportunity Policy Statement and the Know Your Rights: Workplace Discrimination is Illegal Poster reaffirm this commitment. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If reasonable accommodation is needed, please contact our People Team at ************************ or ************. Ossium Health complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. Principals / direct applicants only please. Recruiters, please do not contact this job poster. Equal Opportunity Employer/Veterans/Disabled

Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable. Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn. Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential. What You'll Do: Provide excellent product support to our clients via email and live chat to enhance the client experience Influence product development through valuable feedback to our Product and Engineering teams Be able to remain organized and be able to prioritize in a high-volume environment Take ownership of support tickets from start to completion while providing value-added information Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally Contribute to our internal product training sessions and engage with our global Support team Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement. What You'll Bring: A Bachelor's degree in any discipline, or up to one year of relevant work experience in customer service, hospitality, teaching, or similar people-focused roles. Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner. A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success. Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment. Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting. Familiarity with ticketing or live chat systems is a plus, but not required. Willingness to work on a hybrid schedule with 2 days in the office. The position may include occasional shifts outside standard office hours to ensure timely client support. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off for enhanced work-life balance Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is hiring a Senior Manager - Onboarding Architect to oversee the post-sale experience for mid-to-high-value customers. This role is critical in transforming the early customer experience into one of clarity, speed, and value realization. You will design and build the roles and responsibilities for the function and operating model, while also executing individual contributor onboarding work to stay deeply versed in the process. You will lead implementation efforts, complex migrations, guide customers through configuration and onboarding milestones, and ensure each account is set up for long-term success. You'll work cross-functionally with Sales, CS, Solutions Consulting, Product, Engineering, and Support to drive strategic onboarding engagements for customers with more complex use cases or integrations. You will also contribute to documentation, playbooks, and process improvements that raise the bar across the entire onboarding org. 📝 What You'll Do Build Onboarding Delivery & Design Cross-functional Orchestration Design the onboarding strategy for mid-to-high value customers. Define and build the roles & responsibilities (R&Rs), operating procedures, and handoffs for the onboarding function, ensuring clarity across Sales, SC, CS, Product, and Support. Develop training curriculum, planning guides, client content, and metrics dashboards. Partner with Product, Solutions Consultants, Customer Success, and Support teams to communicate needs, solutions, and escalations. Maintain, manage, and build strong relationships with Partner agencies to ensure onboarding success. Customer Enablement & Technical Support Execute IC onboarding delivery to remain hands-on with customer workflows and process reality. Support customers in configuring Apollo to align with their workflows. Troubleshoot integration and configuration blockers. Provide product and technical guidance through meetings, documentation, and asynchronous channels. Drive successful adoption of core product features and integrations (e.g., SFDC, HubSpot). Collaborate on setup architecture when needed. Player-Coach Leadership & Continuous Improvement Conduct weekly live sessions, guiding customers through the Apollo platform. Maintain clean records and notes in CS platforms (e.g., Salesforce, Vitally, etc). Document playbooks, checklists, and best practices to scale onboarding success. Continuously refine the R&Rs and processes you designed, incorporating feedback and performance data. Partner with Product, Support, and Customer Success teams to identify friction points and propose solutions. 🤷🏽 ♂️ What We're Looking For 👌🏽 Required 5+ years in onboarding, implementation, or technical account management for a SaaS company, including at least 2+ years in a leadership role managing or mentoring individual contributors. Proven experience with GTM tech stacks - including Salesforce, HubSpot, Outreach, Salesloft, Gong, and CRM integrations - is essential. Must be able to advise customers on configuration best practices and data hygiene. Strong technical acumen - able to interpret API documentation, work with data mapping, and guide integration setup between Apollo and third-party systems (e.g., CRM, marketing automation, enrichment tools). Hands-on experience designing and executing customer onboarding programs for mid-market to enterprise accounts - from kickoff through launch, with clear project plans and measurable outcomes. Exceptional communication skills, both written and verbal, with executive presence and the ability to simplify complex concepts for diverse audiences (sales leaders, admins, and technical teams). Demonstrated success working cross-functionally with Sales, Solutions Consulting, Customer Success, Product, Engineering, and Support to orchestrate end-to-end onboarding delivery. Comfort operating in fast-paced, ambiguous environments; strong process design mindset and bias toward action and continuous improvement. ➕ Nice to Have Prior experience implementing Apollo.io or similar GTM tools (6sense, Gong, Outreach, HubSpot, Gainsight, Amplitude, Mixpanel, Notion, Asana, Klaviyo). Background in post-sale SaaS delivery: onboarding, solution architecture, or implementation consulting. Familiarity with automation platforms (Zapier, Workato) or data pipelines (Snowflake, Fivetran, Hightouch). The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range$140,000-$200,000 USDWe are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You'll Love Working at Apollo At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you. Learn more here!

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! The Clinical Product Educator will predominantly provide clinical initiations to customers on the Omnipod insulin management system. This virtual role supports territories with high clinical demand to provide Pod therapy initiation through online platforms. The role will also support the customer care team to handle escalated customer cases. This position is full time home based role, initially working Monday to Friday however flexible hours may be required to meet customer demand e.g. weekday evenings and Saturdays. This is a one-year fixed term contract. Responsibilities: * Conduct customer training virtually for Personal Diabetes Manager (PDM)/Controller settings or setting changes, and product conversions, assistance with setting up Diabetes Management Software, calibrating medical device components for support of automated blood glucose management, etc. * Proactively communicates Pod start diary availability through online calendar tool * Assists customer care to case manage frequent flyer troubleshooting to optimize Pod Therapy * Supports Territories with high CSM clinical demand, recording training completion in Salesforce. * Provides Field Feedback to Manager on field-based training of customers and HCPs. * Ability to perform administrative duties and turn in on a timely basis. * Perform other duties as assigned. * Handle escalated customer care contacts that require a deeper knowledge and understanding of medical events, repeat product issues, Personal Diabetes Manager (PDM) settings or setting changes, and Continuous Glucose Monitoring (CGM) systems * Follow standardized workflows as defined by the organization, including fully documenting all customer interactions in Customer Relationship Management system and meet departmental service levels * Proactively reach out to help manage customer relationships * Promote the benefits of insulin pump therapy and offer continuous education to customers * Works in conjunction with Product Support, Clinical Business and Customer Care Education and Experience: Minimum Requirements: * Bachelor's degree, or equivalent. * 2 - 5 years' experience in a similar role * Professional up to date credentials and/or certifications are mandatory: i.e. Certified Diabetes Educator (CDE), Registered Dietitian (RD), or Registered Nurse (RN) * Highly competent in the use of virtual communication computer systems e.g., Zoom, Microsoft Teams, WebEx etc Desired Skills and Competencies: * Experience training and/or managing pump patients strongly preferred * Certified Diabetes Educator (CDE) or similar local equivalent is strongly preferred. * Self-starter who requires minimal direction and who can respond rapidly to changing circumstances * Prior industry/commercial experience strongly preferred * Professional and polished presentation skills. * Strong interpersonal communications, both oral and written. * Strong contributing member of the commercial team. * High proficiency with computers. Physical Requirements: * The ability to attend Insulet Internal Clinical or Sales meeting may be required. * The work environment will be predominantly the home office. Some lifting may be required when sending or receiving shipments, in handling samples, supplies or literature, and transport of laptop computer Field: This position requires field-based working arrangements (travel within assigned territory required). #LI-REMOTE

About DroneDeployDroneDeploy powers field teams with robotics and AI. As the only reality capture platform that combines robotic automation, AI agents, and a truly unified system, DroneDeploy allows critical industries to operate with speed and confidence. From construction and energy to agriculture, the world's largest companies use DroneDeploy to simplify field operations, improve safety, and make smarter decisions, faster. By combining aerial drones, 360 and fixed cameras, ground robots and proprietary AI, we're bringing the power of automation and visual intelligence to all stakeholders, from the field to the boardroom. At DroneDeploy, we thrive in a mostly remote-first culture rooted in innovation and impact. We've been recognized as a Best Place to Work in the SF Bay Area and named one of America's Great Places to Work-but what truly sets us apart is the experience you gain: solving real-world challenges with cutting-edge technology, surrounded by teammates who are as passionate as they are supportive. Our team is bold, mission-driven, and building something that matters. We foster a culture where a variety of perspectives drive smart decisions, and where growth-both personal and professional-is part of the journey. Whether it's flexible schedules, family-friendly benefits, or our strong track record of internal promotions, we invest in people as much as we do in product. If you're looking to be part of something ambitious, authentic, and transformative, you'll find your place at DroneDeploy. Role SummaryWe're hiring a Manager of Product Support to lead day‑to‑day operations for our frontline Support organization; owning performance, coaching, ticket quality, and queue health. You'll report to the Senior Director of Product Support and help modernize Support through AI‑powered deflection and assist, expanded support channels, and an enterprise‑ready service experience. We welcome candidates who share our values of growth mindset, collaboration, caring, and commitment, even if you don't check every box. Tell us what makes you unique and how you'll help us grow. Work Environment> Work model: Remote, collaborating across time zones on a global team.> Work hours: Monday-Friday within U.S. business hours, with flexibility for cross‑regional partnership.> Travel: Occasional domestic travel for company events, training, and team working sessions.Responsibilities: Lead, coach, and develop our high‑performing, global support team. Set clear goals, run regular 1:1s, deliver actionable feedback, and promote internal career mobility. Own daily operations: workforce management, queue health, SLA attainment, frontline escalations, and real‑time decisions that keep customers moving. Raise ticket quality and customer experience via a consistent QA program, enablement, and team‑wide knowledge‑sharing. Drive knowledge excellence: oversee expansion and maintenance of internal and external documentation; empower self‑service with reusable, high‑quality content. Own end-to-end Support analytics; build and automate dashboards/scorecards, forecast capacity, and KPI management. Partner across Product, Engineering, and CS to evaluate customer trends using AI tools, turning insights into actionable improvements. Help modernize Support: evaluate and pilot AI deflection/assist, messaging‑based support (e.g., Slack/SMS), and a multimedia Help Center. Participate in incident response and limited on‑call; ensure post‑incident learning feeds product and process improvements. What Success Looks Like: Maintaining consistent performance across all KPIs (CSAT, SLA, RWT, Quality scores). Achievement of personal and team level quarterly OKRs. Delivered milestones on the Support project roadmap (AI deflection/assist, channel pilots, tiered services) with visible impact on customer experience and team efficiency. Maintaining our excellent Employee Engagement scores with low turnover. Requirements: 2+ years of people management in B2B SaaS Support, with a strong track record of performance management and raising the bar on outcomes; 5+ years overall in technical/product support or adjacent customer‑facing roles. Strong commitment to nurturing diverse, engaged teams through bias‑aware hiring, active mentorship/coaching, and transparent performance practices. Demonstrated ability to lead through change. Proven ownership of frontline operations (WFM, queue/SLA, escalations) and a consistent quality program. Strong cross‑functional leadership with Product, Engineering, and Go-to-Market teams Excellent written and verbal communication and de‑escalation skills. Experience working with modern, AI driven support tooling. Proficient in intermediate SQL for analyzing support data. Experience using BI visualization tools (e.g., Tableau, Power BI, Looker, Zendesk Explore) to translate data insights into actionable reports. #LI-Remote Employee Offerings & Benefits (Benefits may vary by location and role) These are just some of the perks you'll enjoy-there's more to discover once you join us! Culture of Innovation & Collaboration - Thrive in an environment that values creativity and teamwork.Drone Certification - Get certified and gain unique, hands-on skills with our full backing.Flexible Work Arrangements - Enjoy autonomy with remote-first options and schedule flexibility.Paid Family Leave - Take the time you need to support your family during life's most important moments.Comprehensive Healthcare Coverage - Plans designed to support your well-being.Career & Growth Development - Build new skills and unlock opportunities through continuous learning.Flexible PTO - Take time off when you need it to recharge-we trust you to manage your time well.Employee Referral Bonus - Know someone great? Refer them and earn a bonus when they join our team. ----DroneDeploy is an equal opportunity employer. All DroneDeploy employees are responsible for protecting the company and customer data by following information security policies and procedures. Please refer to our Recruitment Privacy Notice for information about privacy during the recruiting process.

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. We are seeking a Software Product Manager, AI to lead the definition, development, and delivery of AI-powered features across our myQ ecosystem. In this role, you will work at the intersection of software and engineering to create intelligent experiences that enhance safety, security, and convenience for our customers. What You Will Do: · Own the AI product roadmap: Define vision, strategy, and prioritized initiatives for AI-driven features, ensuring alignment with company objectives · Identify customer needs & value: Leverage user research, analytics, and competitive benchmarking to shape AI use cases that deliver meaningful value that will drive additional subscription revenue for our businesses · Measure impact: Establish success metrics, monitor feature adoption, and iterate to improve accuracy, performance, and customer satisfaction · Bridge product and engineering: Partner closely with product, data science, and engineering teams to translate business goals into technical requirements and product deliverables · Drive execution: Write clear product requirements, manage backlogs, and ensure timely delivery of features through agile development practices · Evaluate technology tradeoffs: Collaborate with engineering on build vs. buy decisions, model selection, and infrastructure needs for scalable AI deployment · Cross-functional leadership: Work with design, operations, security, legal, and business stakeholders to ensure AI features are reliable, trustworthy, and aligned with brand standards Essential Duties & Responsibilities · Develop, communicate and implement a vision and roadmap for one or more product portfolios to deliver a best-in-class software experience and achieve and surpass goals and business objectives, including user acquisition, engagement, retention, market share, sales and profitability · Lead the new product development process within our Connected Services team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance · Deliver flawless user experiences across all customers, partner, and dealer facing products · Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services · Lead cross-functional collaboration to develop and deliver connected services required for product portfolio; drive the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases or anticipated reach and impact and winning value propositions · Ensure product portfolio visions and roadmaps support and align with the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development, sustaining product support and insight driven; ensuring software strategy aligns with the hardware and solutions strategy in order to deliver compelling user experiences · Develop and implement the strategy for their product portfolio, brand, and channels; partner with BU product team, marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitability, grow and scale the business; work cross functionally to ensure achievement of product line objectives · Serve as a Product Owner leading the development and owning the implementation and sustaining of end user connected experiences, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions, and leading cross-functional development teams · Advise and assist senior leaders in developing key go-to-market partnerships, including inorganic activities (M&A, licensing, connected service integrations) to support the BU product line growth and connectivity strategy · Represent the company with major customers, competitors, trade associations, government agencies, professional societies and similar groups · Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams · Protect Chamberlain Group's reputation by keeping information confidential · Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies · Contribute to the team effort by accomplishing related results and participating on projects as needed Minimum Qualifications · Bachelor's Degree in Computer Science, Engineering, Data Science, Business, Marketing or a related field · 5+ years of product management experience in software, with 2+ years focused on AI/ML products · Strong understanding of GenAI, machine learning concepts, data pipelines, and cloud infrastructure · Experience with agile methodologies, product backlog management, and user-centric product design · 5+ years in Product Management, Engineering, or in a Product Owner role · Ability to work in Matrix and Agile software development environment · Understand and have experience with Agile Scrum methodologies or other commonly used tools · Ability to travel up to 25% - domestically and internationally Preferred Qualifications · MBA or advanced technical degree a plus · Prior experience working with hardware and software offerings · Experience managing product portfolio with multiple categories · Proven track record of defining and launching software products in fast-paced environments · Excellent communication and stakeholder management skills; ability to bridge technical and business perspectives · Passion for innovation and delivering customer value through emerging technologies · Comfortable interacting with highly technical development teams #LI-JS1 #LI-Remote The pay range for this position is $151,946.00 - $255,057.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Global Automation engineer providing expert level service and support to the Regional Units primarily for problem management and for more complex incident management of issues escalated by the Regional Support Organization (RSO). This role will also focus on reducing global service costs for automation products and overall product support improvements. Managing and tracking service escalations to determine if they are non-conformance to ensure the proper process is used for solution generation. Creating and presenting data or information in a way that can drive a business decision to enhance or resolve a product problem identified through the complaint process. Conducting technical meetings by hosting global conference calls, which may include presenting webinars to technical experts via remote conferencing. Creating / reviewing Product Support Troubleshooting Documentation (internal and external) Efficiently troubleshooting system level issues, including hardware, software, Firmware, motor control (Drives) / pneumatics system, CAN / TCIP and control panels. Working directly with in-house R&D and OEM service to ensure the solution will meet the service or end user's needs Using proactive tools or data sets to target accounts for remedial action and work cross functionally to formulate an action plan that is implemented by the local support organizations. Other responsibilities as required. Required Knowledge/Skills, Education, and Experience Minimum 2-year degree in a technical discipline, Engineering preferred. Project Management experience is a plus. +5 years of experience is required in Engineering / Support discipline. Healthcare Diagnostics is preferred. Experience with automation systems is a plus 10-30 % travel may be required depending on skill level. Strong data analytics from a presentation and troubleshooting perspective. Proficient with Microsoft Excel / PowerPoint / Notepad++ / SQL / graphing / pivot tables. Team participation / leadership skills Strong customer service skills Strong written and communication skills Able to multitask and prioritize a variety of concurrent activities. Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $107,060 - $147,213 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Lattice Overview There is energy here…energy you can feel crackling at any of our international locations. It's an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality. Energy feeds on energy. If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, and if you believe you can contribute and succeed in a demanding yet collegial atmosphere, then Lattice may well be just what you're looking for. Responsibilities & Skills Lattice is seeking candidates for the position of Staff Software Development Engineer in FPGA place and route. This is a full-time position located in Pune, India. Summary: The successful candidate will be part of a dynamic team responsible for designing and developing Lattice FPGA software tools, with a strong focus on place and route engine development. They will contribute to delivering high-performance software solutions that support FPGA design, emphasizing optimization of QoR metrics such as performance, area, runtime, and memory utilization across various FPGA architectures. Collaborating closely with other developers, the candidate will help build and enhance place and route tools for multiple FPGA product lines. Responsibilities also include supporting customer needs, developing new software features, maintaining existing tools, and working cross-functionally to deliver integrated, value-added solutions. Accountabilities: Responsible for place and route engine quality improvement Responsible for place and route feature and capability development Responsible for Lattice new FPGA product support Create unit tests to validate implementation and ensure high quality Qualifications: BS/MS/PhD in Electrical Engineering or Computer Science or Computer Engineering Proficient with C/C++, data structure, graph algorithms, logic design and shell scripts Strong background and experience in data structures and algorithms Experience of place and route engine development in either FPGA or ASIC domain is a must Experience of FPGA place and route engine development is ideal Strong written and verbal communication skills, and collaboration skill Experience of multi-processing development is a plus Solid understanding in FPGA architectures is a plus 10+ years of experience in EDA tool (preferably, place and route) development

Job Type: Full Time / Contract Work Authorization: No sponsorship The A.C.Coy company has an immediate opening for an IT Product Manager - External. Ideal candidates must have 3-5 years of experience supporting company external communication technology products (website and newsletter platform) for a global organization. Responsibilities Manage day to day operations and administration of global external communications products - Emphasis on coordinating customer requests and support activties (bug fixes and enhancements) Manage the customer request system and planning tools required to support and maintain daily operations, prioritize teamwork, remove roadblocks Support company newsletter platform Work closely with global and regional external communications stakeholders to collect and analyze requirements for projects, work requests, and change activities related to external communications technologies Collaborate on design, architecture, availability, reliability, performance, monitoring, and security discussions with the technical product team, external communications business partners, and vendors for external communications technologies Cultivating strong relationships with external communications business partners and technical product team members to ensure product delivery consistently meets agreed-upon objectives Communicate new features and make recommendations on usage Engage with IT leaders, infrastructure, and corporate security resources to ensure external communications products comply with IT best practices, standards, strategy, and laws, including data privacy, accessibility, and SEO Facilitating comprehensive product support and advancing IT team processes to optimize product delivery across custom and purchased technologies On-Call component to this position Qualifications Education: Bachelors degree in IT or related discipline - Required Experience Required: Product management experience of external communication products (corp.websites, newsletter platform, PR or social media management) at a global level - 3+ years Advance understanding of web development by coding through MS Visual Studio (Not solely GUI interfaces or WYSIWYG) Extensive understanding of IDEs (Microsoft Visual Studio) Understanding of cloud environments and deployment tools: Azure, Azure DevOps Front end web language understanding :HTML, CSS, XML, JSON, JavaScript, jQuery Understanding of back-end languages/frameworks: C#, .NET 6, XSLT, API's Knowledge of newsletter platforms for email marketing and campaign management (Ex.Oracle Eloquo or comparable) Familiarity with work management tools : Jira, Confluence, Monday.com, etc. Demonstrated experience contributing to all stages of large-scale, enterprise-level technology implementations, particularly for new solutions High level understanding of building responsive and mobile friendly websites Photoshop, Google Analytics , SEO Familiarity with SharePoint, M365, Teams, Windows