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  • Information Technology Support Specialist

    Vinebrook Technology

    Remote job

    **THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services
    $34k-57k yearly est. 4d ago
  • Customer Support Representative

    Sales Match

    Remote job

    Job Title: Remote Customer Support Representative Hourly Pay: $17 - $23/hour We're looking for friendly, dependable individuals to join our team as Remote Customer Support Representatives. In this role, you'll work from home and help customers by phone, email, or chat, handling questions about orders, accounts, and general service information. You'll be the first point of contact for many customers, offering timely support and ensuring they feel heard and assisted. This is a great opportunity if you enjoy helping others and want a stable, flexible remote job with room to grow. Job Responsibilities: Respond to inbound calls, chats, and emails about customer accounts or services Share product details, resolve basic issues, or update order status Use internal tools to log customer conversations and update records Follow easy-to-use scripts and step-by-step documentation Route more complex issues to the right team or department when needed Maintain a calm, helpful tone during every interaction Qualifications: Friendly, professional communication and writing skills Able to multitask while navigating computer tools Dependable, focused, and comfortable working independently Quiet home workspace and stable internet connection Prior experience in customer service or support roles is helpful but not required Perks & Benefits: Competitive hourly pay: $17 - $23 100% remote with flexible scheduling Paid training and ongoing support Supportive and collaborative team culture Opportunities for advancement into senior support or team lead roles
    $17-23 hourly 60d+ ago
  • Director, Medical Publications - Neph & Immuno

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Columbus, OH

    The Director, Nephrology & Immunology Publications Lead is responsible for leading the planning, development, and execution of the global medical publication strategy and publication deliverables for the Nephrology and Immunology therapeutic area. This role ensures the timely, accurate, and compliant communication of scientific and clinical data through congress abstracts, posters, manuscripts, and other peer-reviewed outputs. Serving as the functional lead for publication operations within the Nephrology & Immunology Medical Communications team, the Director partners closely with cross-functional stakeholders, including Clinical Development, Global Integrated Evidence & Innovation (GIE&I), Medical Strategy, Core Content, and external vendors, ensuring excellence and consistency in scientific communication across the portfolio. The position reports to the Senior Director, Nephrology & Immunology Medical Communications Lead and plays a key leadership role in advancing Otsuka's mission to deliver impactful, evidence-based science that improves patient outcomes. **** **Key Responsibilities Include:** **Publications Strategy and Execution** + Lead execution of the publication plans for Nephrology and Immunology assets, ensuring strategic alignment with global medical objectives, data dissemination priorities, and the product lifecycle + Partner with Medical Communications and cross-functional teams to define publication timelines, data priorities, and congress/journal strategies in collaboration with study teams and medical leaders + Oversee the end-to-end development of publication deliverables, including abstracts, posters, and manuscripts to ensure scientific accuracy, quality, and adherence to Good Publication Practices (GPP), ICMJE, and company SOPs + Support the integration of publication insights into broader scientific communication platforms (SCPs), ensuring consistency across core content, field materials, and other medical channels **Vendor & Budget Management** + Manage publication vendors and medical writing partners to ensure timely delivery, cost-effectiveness + Oversee operational management of external publication agencies, providing clear direction, review, and feedback to ensure alignment with scientific and compliance standards + Manage assigned publication budgets, including forecasting, tracking, and reconciliation + Ensure efficient resource utilization and drive continuous process improvement across publication workflows **Cross-functional Leadership** + Collaborate closely with Clinical Development, Global Integrated Evidence & Innovation, Medical Strategy, and Core Content teams to ensure data readiness, accurate interpretation, and timely publication of key clinical results + Serve as a publications subject matter expert within the Nephrology & Immunology Medical Communications function, providing strategic and operational guidance to internal stakeholders and vendors + Partner with Field Medical and Medical Information to ensure consistency of published data messaging across medical channels and external communications + Contribute to integrated medical communication planning, ensuring that publications effectively support data dissemination goals and launch readiness activities + Consider technology and AI to support workflow improvement **Compliance & Quality Oversight** + Ensure all publication activities are conducted in accordance with internal SOPs, GPP, ICMJE, and regional/global regulatory requirements + Partner with Legal, Regulatory, and Compliance teams to uphold publication governance, authorship transparency, and ethical data sharing standards + Contribute to audit readiness and documentation best practices for publication records and approvals **Qualifications** **Education and Experience:** + Advanced scientific or medical degree (PharmD, PhD, MD, or equivalent) required + 10+ years of experience in Medical Affairs, Medical Communications, or Publications within the pharmaceutical or biotechnology industry + Minimum 3-5 years of experience leading publication planning and execution for global or regional programs, preferably in Nephrology, Immunology, or related therapeutic areas + Proven experience managing vendors and external medical writers, including budget oversight and performance evaluation + Strong understanding of Good Publication Practices (GPP), ICMJE guidelines, and industry standards for scientific and medical communication **Skills and Competencies:** + Strong leadership presence and ability to present to executive leadership team + Demonstrated ability to lead publication strategy execution across global and regional teams + Exceptional project management and organizational skills, with the ability to manage multiple concurrent publication deliverables + Excellent written and verbal communication skills, with meticulous attention to scientific accuracy and compliance + Strong cross-functional collaboration skills, with the ability to influence and align internal and external partners + Proven leadership in vendor management, process optimization, and publication operations + Financial acumen and experience managing publication budgets + Strategic thinker with operational excellence mindset and the ability to translate complex data into clear, evidence-based scientific narratives **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $205.4k yearly 2d ago
  • Strategic Account Executive, PBA Services

    Capital Rx 4.1company rating

    Remote job

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Position Overview: The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans, Third Party Administrators (TPAs), and other Platform services. Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction and to achieve client priorities and contractual obligations. This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Account Executive/Senior Director, PBA Client Services. Position Responsibilities: Provide oversight and direction to the broader Account Management team with a focus on member and client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers. Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client Anticipates customer needs and proactively identifies new opportunities within assigned accounts. Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges. Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients Partner with our Business Development, Underwriting Teams & Senior Account Executives to support our PBA Account level growth and retention efforts by providing with Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities Serve as the content expert for Health Plan/TPA clients & opportunities Identify and help contribute to process improvement efforts Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management. All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Required Qualifications: Bachelor's or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus Relevant professional experience for at least five (5) years in pharmacy - working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience highly preferred Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is required along with experience in supporting highly regulated business lines Track record of building trust in internal and external relationships Solution-focused problem solving and client positioning skills Exceptional written and verbal communication skills Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships A decisive individual with sound technical skills, analytical ability, good judgement, and strong operational focus and detail-oriented perspective Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines Ability to effectively work with peers in a team effort Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs Ability to travel and present to small and large groups; travel is estimated to be up to 25% and be variable by season and business cycle. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. #LI-BC1 Salary Range$120,000-$175,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
    $120k-175k yearly Auto-Apply 27d ago
  • Senior Product Associate - Claims and Disputes Fraud Operations

    Jpmorganchase 4.8company rating

    Columbus, OH

    Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Claims and Disputes, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Analyzes contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization Refines strategies and solutions to enhance self-service utilization and reduce customer contact volume Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle activities including discovery and requirements definition, and strong use of planning and strategy tools such as Jira Align and Agile Excellent written, visual, and verbal communication skills Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks Developing knowledge of data analytics and data literacy Direct experience in check fraud prevention and management Proficient in using collaboration platforms such as Confluence and SharePoint to drive project documentation and team alignment Preferred qualifications, capabilities, and skills Experienced in leveraging SQL and SAS for efficient data extraction and analysis, enabling actionable insights and informed business strategies
    $104k-138k yearly est. Auto-Apply 1d ago
  • Customer Support Quality Manager

    Purple Rain

    Remote job

    MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries. Job Description Our team is very small and friendly. Hours: Extremely flexible - you can work any weekdays/weekends. All we ask is that you stay for at least 2 hours at a time. We are currently offering up to 20 hours of work per week. We have a team of 8 who's handling customer support. We are seeking a senior support specialist to head, monitor and improve the support delivery. Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules - Understanding issues and improving knowledgebase - Maintain metrics & documentation In addition you will also be handling direct support queries - Use online software to answer customer questions via email & chat - Help customers solve a wide variety of issues - Solve problems creatively Qualifications - Excellent written communication skills - Strong sense of empathy - Previous experience with web-based customer support tools - Not a requirement, but a decent sense of humor doesn't hurt :) - Experience with SaaS - 3+ Years experience in Customer support Additional Information Please specify if you are can handle a multi role. This is a remote position. Mandatory information to be sent during application Expected Hourly rate Number of hours available per week Timezone and schedule of availability (example 10 am est to 2 pm est) How soon can you get started Any additional skills which we should know about What support software have you had experience with?
    $74k-105k yearly est. 60d+ ago
  • Microsoft 365 Security Administrator

    Nebraska Public Power District 4.8company rating

    Columbus, OH

    of Systems or Senior Systems Analyst Salary Range Systems Analyst - Pay Grade 14 - Typical Pay Grade Starting Salary Range - $7,979.00 - $10,173.00 Monthly Senior Systems Analyst - Pay Grade 15 - Typical Pay Grade Starting Salary Range - $9,155.00 - $11,673.00 Monthly Location - Columbus, Doniphan, Kearney, Norfolk, Plattsmouth, or York. A hybrid work environment that includes a balance of on-site and remote work will be considered for experienced candidates. Employment Type: Full-time Posting Date: 9/15/2025 Closing Date: Open until filled - resume review will be 9/29/2025 Are you hard-working and eager to make a meaningful impact in the ever-emerging energy industry? Come join us! By joining the Nebraska Public Power District team, you're becoming part of a close-knit community that embodies the values and traditions of the state. More than generating and delivering power, we empower our employees to thrive both personally and professionally. With safety at the helm, we have created a supportive and inclusive work environment that fosters innovation and growth. Here, you're not just an employee; you're a valued member of a family that respects and supports each other. Our power grid has been consistently ranked one of the most reliable and resilient, but our reputation for excellence extends beyond our customer service to our employee satisfaction. Many of our team members have built lifelong careers here, advancing through the ranks thanks to our robust training programs and opportunities for professional development. With us, you'll find a place where your efforts are recognized and rewarded, where you're making a deep impact on the communities around you, and where you can truly power a career that you can be proud of. Get to know us more here Position Summary We are seeking a talented and motivated individual who is passionate about the Microsoft 365 environment and cyber security. This position is a part of the Cybersecurity and Infrastructure Operations group and will focus on the administration of the Microsoft 365 environment including architecting, overseeing, implementing and optimizing Microsoft 365 solutions. This role involves developing strategic roadmaps, leading migrations, and integrating M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft's security/compliance tools. Additional key aspects of this role include managing Active Directory and Entra ID to ensure seamless identity and access management, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, and directory synchronization. Responsibilities: Regularly interacting, collaborating and educating team members and business teams to ensure a successful end to end delivery of secure Microsoft 365 products. Configuring security policies, managing access controls and ensuring compliance with industry standards and regulations. Technical cyber security and governance enforcement through standards, procedures and policy. Education, Training and Experience Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of four (4) years technical IT experience as listed below (OR) Associate degree and a minimum of six (6) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of eight (8) years technical IT experience including specific experience as listed below. Senior Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of eight (8) years technical IT experience as listed below (OR) Associate degree and a minimum of ten (10) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of twelve (12) years technical IT experience including specific experience as listed below. Requirements Strong understanding of Microsoft 365 security features and tools, including Microsoft Defender, Conditional Access, and Entra ID. Experience with security best practices and incident response. The ability to maintain confidentiality when dealing with sensitive information. The ability to interact and communicate effectively with clients, coworkers and vendors. The ability to create, maintain and update documentation. The ability to prioritize work and workloads with minimal supervision. The ability to maintain regular and punctual attendance. Licenses and/or Certifications The successful candidate will be required to satisfy any existing and future District security clearances and/or background check requirements for access to key NPPD locations and to support systems and applications. The successful candidate will be required to obtain and maintain intermediate to advanced technical certifications aligned with their position's responsibilities (for example, Microsoft Certifications, and Security certifications). Essential Duties & Responsibilities Systems Analyst: Analyze, design, develop, configure, maintain, troubleshoot, and provide direction and support for the M365 environment and other complex systems, applications and databases in support of the District's computing environment. Provide technical architecture recommendations and apply best practices in system design, development, and testing. Collaborate with/advise/coach other ET/Corporate Security and business unit analysts to ensure understanding of business and technical work processes, tools, and best practices. Evaluate, create, document, and test complex system-related interfaces and integration. Maintains efficient and effective management of vendor contract service relationships pertaining to technical services. Provide 24/7 system support, carry a mobile communications device, and perform duties from remote locations such as home and during business travel. Lead special task groups, trouble-shooting efforts, and integration and/or improvement project teams. Lead the development and implementation of training and communications plans/materials. Essential Duties & Responsibilities (Continued) Senior Systems Analyst: In addition to being proficient in all duties of the Systems Analyst, the Senior Systems Analyst will also be responsible for the following duties: Proven understanding of key NPPD business unit activities and successful application of ET/Corporate Security technical solution design, development, and responsive customer support and service. Work closely with ET/Corporate Security management to oversee and lead resolution of complex technical challenges and new business system initiatives. Accountable for other duties as assigned. Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview. Systems Analyst - Pay Grade - 14 Monthly Typical Pay Grade Starting Salary Range: $7,979.00 - $10,173.00 Senior Systems Analyst - Pay Grade - 15 Monthly Typical Pay Grade Starting Salary Range: $9,155.00 - $11,673.00 Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview. Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District. Nebraska Public Power District is an Equal Opportunity Employer
    $8k-10.2k monthly 60d+ ago
  • Temporary Coordinator, Social Impact & Cultural Engagement | Full-Time | Remote

    Oak View Group 3.9company rating

    Remote job

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Temporary Coordinator of Social Impact & Cultural Engagement will play a key role in supporting Oak View Group's DEI team in the execution of cultural engagement programs, employee resource group (ERG) initiatives, and social impact efforts. This role is ideal for someone who is passionate about creating inclusive experiences, highly organized, and skilled at administrative coordination. The Temporary Coordinator will contribute to the planning and execution of international programs like Ascend, assist in cultural campaigns, manage day-to-day logistics, and help keep DEI operations running smoothly. This temporary role pays an hourly rate of $24.00 - $29.60 This position will remain open until December 5, 2025. Responsibilities Program & Project Support Support the execution of signature DEI programs, including Ascend, ERG Roundtables, Campus Takeovers, and heritage month activations. Help manage event logistics (scheduling, vendor coordination, run-of-show creation, materials preparation). Track project timelines and deliverables for multi-stakeholder DEI initiatives. Assist with speaker and partner coordination for webinars, panels, and summits. Provide support on internship and mentorship experiences, including tracking engagement and collecting feedback. Administrative & Operational Support Manage calendars, schedule meetings, and prepare meeting agendas and notes. Coordinate travel logistics, catering orders (e.g., Uber Eats vouchers), and material shipments for activations. Maintain internal databases and program records (e.g., Ascend participant tracker, ERG membership lists). Support budget tracking and expense reporting for DEI programs. Assist with internal communications drafting, such as invitations, recaps, and program updates. Employee Resource Groups & Cultural Engagement Help organize monthly ERG leader roundtables and special ERG-led activations. Coordinate swag and toolkit distribution for ERGs and cultural campaigns. Assist in planning and executing internal summits and professional development events for ERG leaders. Support engagement tracking and data collection to inform reporting and growth strategies. Communications & Content Support Draft social copy, emails, event briefs, and internal recaps in partnership with the Senior Director. Assist in creating slide decks and one-pagers for programs and presentations. Maintain DEI event calendars and help prepare internal newsletters or team updates. Qualifications Bachelor's degree or equivalent experience in DEI, HR, communications, business, public relations, social impact, or related fields. 1-2 years of relevant experience (internships or entry-level roles in DEI, event coordination, community engagement, or administrative support preferred). Excellent organizational and time management skills. Strong communication skills and attention to detail. Proficient in Microsoft Office, and project tracking tools (e.g., Airtable, Monday.com, or similar platforms). Experience working in fast-paced or cross-functional environments. Passion for diversity, equity, and inclusion. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $24-29.6 hourly Auto-Apply 60d+ ago
  • Associate/Sr. Associate/Manager - Virtual Reimbursement Hub Operations Immunology - Dermatology

    Eli Lilly and Company 4.6company rating

    Remote job

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Associate/Sr. Associate/Manager - Virtual Reimbursement Hub Operations Immunology - Dermatology Organization Overview: At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. US Consumer Services is accountable for delivering high value start and stay experiences and customer service support for those considering or prescribed Lilly medicines, including the continued growth and optimization of US LillyDirect. As experts in US consumer and healthcare trends, service delivery excellence, and digital innovations, we help US brands deliver best-in-any-class experiences for improved patient outcomes and desired business objectives. Associate - Virtual Reimbursement Hub Operations - Immunology - Derm will report to Senior Director, Reimbursement Lead - Immunology - Derm Key Responsibilities: Virtual Reimbursement Hub Work with vendors to implement virtual reimbursement brand program design requirements, processes and technology Review performance and quality reports to verify compliance and identify trends and impact on service quality and critical metrics. Implement necessary improvements in collaboration with the vendor and training. Review customer experience measures for trends and implement improvement recommendations as necessary across impacted programs Collaborate with the vendor to ensure adherence to training and quality standards, while proactively identifying and reporting instances of non-compliance and report deviations. Working with other team members providing shared takeaways and implementing efficiencies across reimbursement services teams and others in the Consumer Services Hub Participate and provide feedback and recommendations on calibration of call and case monitoring across reimbursement services teams Participate in quarterly business reviews with vendors and reimbursement services teams Understand various contact center and reimbursement technologies and provide recommendations as necessary Design, improve, and deliver both new and existing agent training programs, including scheduling sessions, and managing agent workloads during training periods. Support vendor and Consumer Services teams during Business Continuity Plan (BCP) activation by coordinating communications on operational impact, interim solutions, and progress toward restoring normal operations Building Relationships and Team Expectations Foster an inclusive, safe-to-speak culture and working environment consistent with Team Lilly expectations, the Lilly Values, CSP Principles and program requirements as outlined by Quality, Legal, Ethics and Compliance, and Privacy Build strong, trusting relationships with peers in the Lilly matrix and well as third-party partners, specifically key business partners at contact center vendors and other functions critical to program and organizational success Participate in learning and development opportunities to ensure delivery of exceptional value to our customers and Lilly business partners, including efforts to obtain expert level of understanding of the healthcare and pharmaceutical environment, trends in call center execution of patient support programs, innovation in vendor technology, and best-in-class customer engagements Operate in a state of continuous compliance while meeting key business objectives. Provide feedback to peers and leaders to help meet individual and team performance goals. Prioritize performance management and development discussions with supervisor and mentors. Help team achieve corporate diversity goals and objectives through active participation in diversity, equity, and inclusion initiatives. Ensure understanding of team priorities and make strategic tradeoffs to meet business objectives while managing time and financial investments. Drive to continuous improvement in base operations to reduce operating expenses and fuel innovation Leverage support and escalation processes to quickly resolve issues, to trend and proactively prevent issues, and to identify opportunities to improve operations and team performance Basic Qualifications: Bachelor's degree or equivalent or Successful Completion of the Professional Apprentice Program for Lilly Patient Services (LPS) Minimum 3 years of LPS, Value and Access, Information Technology or equivalent experience for Lilly employees Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role. Additional Skills/Preferences: Experience in pharmaceutical or healthcare industry Experience in contact center support Vendor management experience Additional Information: Travel: 0-10% Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $58,500 - $150,700 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $58.5k-150.7k yearly Auto-Apply 7d ago
  • Junior Graphic Designer

    Slade Glass Co 3.4company rating

    Remote job

    As a junior graphic designer, you will be responsible for creating visual concepts, developing branding materials, and implementing design solutions for a variety of projects. This is a great opportunity for a creative individual who is looking to gain valuable experience and grow within a dynamic and innovative company. About You: 1. You have a working knowledge of creative cloud with an emphasis in InDesign and Illustrator. 2. Whether its production art or a day of ordering print marketing, you're able to wear multiple hats. 3. Crop, bleed, color profiles, and print-ready are comfortable parts of your vocabulary. 4. You're a team player who is committed to the greater good of your peers. 5. Your attention to detail is just as sharp as your creative cloud skill set. 6. You're hungry to learn, grow, and are motivated by the opportunity for advancement. 7. You're eager to build ads, brochures, booklets, direct mail and magazines with a global reach. 8. You have a portfolio of work that demonstrates your design knowledge. 9. You believe in relationships and customer service. 10. You can interpret a creative brief and execute graphic design with budgeted turn times. Sample Responsibilities: Creative Execution: Ensure timely delivery of high-quality templated marketing assets, including but not limited to social graphics, flyers, postcards, and brochures. Material Coordination: Manage prompt posting/ordering of assets and materials as requested by agents, staff, and leadership, including accurate order accounting for back-billing and reconciling marketing charges. On-Site Agent Support: Offer comprehensive support to agents about listing marketing offerings, design assets, and general marketing inquiries. Meeting Participation: Attend all company sales meetings and agent marketing sessions to align on strategies and support needs. File Maintenance: Keep design and administrative files organized and accessible within the marketing and company file systems. Design Team Support: Assist the Senior Designer and Art Director with overflow production, ensuring efficient workflow and deadline adherence. Qualifications: Demonstrated ability to handle multiple projects, deadlines, and clients simultaneously, maintaining high levels of accuracy and efficiency. High proficiency in Adobe InDesign is essential, with solid experience in Photoshop, Illustrator, and other Adobe Creative Suite applications, as well as other design and marketing platforms. Proven track record of managing heavy volumes of marketing requests with tight turnaround times, delivering within 1 business day as needed. Exceptional organizational and communication skills, capable of working effectively in a team and independently. Bachelor's degree in Graphic Design, Marketing, or related field preferred. This is a remote position, and only applicants from within the United States will be considered. We are looking for a self-motivated and creative individual who is passionate about design and eager to learn and grow within a fast-paced environment. The ideal candidate will have a portfolio showcasing their design skills and a strong desire to contribute to the success of our team. If you meet the qualifications and are excited about the opportunity to work with a dynamic team in a remote setting, please submit your resume and portfolio for consideration.
    $27k-34k yearly est. 60d+ ago
  • Activities Director

    LCS Senior Living

    New Albany, OH

    When you work at The Avalon of New Albany , you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! The The Avalon of New Albany is recruiting for Director of Life Enrichment. In this role you will be responsible for the planning, coordinating and directing of a wide and varied scope of activities and programming which meet the spiritual, emotional, intellectual, vocational, social, physical and environmental needs of the residents. Here are a few of the daily responsibilities of a Director of Life Enrichment: * Assess resident preferences and develop a program of opportunities that are meaningful to the residents served and enhance their sense of well-being (identity, growth, autonomy, security, connectedness, meaning and joy) * Provide overall leadership to and management of Life Enrichment Associates * Coordinate a dynamic and active volunteer program * Plan, coordinate and direct a balanced program of spiritual, emotional, intellectual, vocational, social, physical and environmental activities with the intent of including all residents in areas of lifestyle activity. * Provide individual and group educational opportunities for residents and staff in the area of disease prevention and management in the holistic spirit of the Lifestyle and Health Services Wellness Program. * Plan and execute diverse and engaging programs to meet the needs of a diverse resident population including newly retired seniors seeking a carefree lifestyle, seniors in need of physical assistance, and seniors in varying stages of memory loss. Here are a few of the qualifications we need you to have: * Associate or Bachelor's degree in recreational activities/life enrichment or the equivalent of working experience in the field. * Three years' working experience in activities/life enrichment with seniors. * Experience working with memory care residents desired; supervisory experience preferred. If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer
    $30k-51k yearly est. Auto-Apply 6d ago
  • Sr. Consultant Change Management

    Phdata 4.3company rating

    Remote job

    Join ph Data, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean, and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges. ph Data is a remote-first global company with employees based in the United States, Latin America, and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership, and trust. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results. 6x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024, 2025) Fivetran, dbt, Atlation, and AWS Partner of the Year #1 Partner in Snowflake Advanced Certifications 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc) Recognized as an award-winning workplace in the US, India, and LATAM A Senior Change Management Consultant in the Advisory Practice will partner with clients to drive successful adoption of data-driven and AI-enabled solutions by leading the people components of transformation. This role will develop and execute change management strategies that align stakeholders, build organizational readiness, and accelerate the cultural shifts required to fully realize the value of data, analytics, and AI initiatives. The Senior Consultant will work closely with clients to design communication, training, and adoption programs, while effectively managing organization resistance, and ensuring sustainable change. Required Experience: 4+ years as a hands-on Change Management Consultant who has led Change Management workstreams and efforts for transformation programs including AI and Data transformations. 4+ years previous consulting experience working with external clients, with the ability to multitask, prioritize tasks, frequently change focus, and work across a variety of projects. Organizational Change Management experience to include: Developing Change Management Strategy & Implementation Plans for a structured approach to managing complex change initiatives. Analyzing client change management capabilities, stakeholder needs, change impacts, and business readiness to maximize employee adoption and usage while mitigating people-related risks. Proficiency with designing and facilitating appropriate training and enablement solutions. Identifying and translating technical impacts into specific change management recommendations and tactics. Developing change solutions for digital, data, analytics, and AI transformations, including data platform development and migrations, self-service model rollouts, and data governance implementations. Multiple examples of having partnered with organizations through the change cycle from awareness to adoption. Defining metrics for change success measurement, and tracking against them. Good technical understanding of cloud infrastructure deployment, data platform builds and migrations, designing data governance programs, and enabling reporting and analytics for an enterprise, the impacts of change across any of these, and the What's in it for Me (WIIFM) for the respective stakeholders. Experience managing change for transformations involving Snowflake and/or AWS preferred. Understands the evolving AI capabilities in the industry, including their applications and how to leverage them effectively to help clients increase revenue, improve customer experience, or introduce new products to the market. Proven delivery track record of collaborating with client stakeholders, technology partners, and cross-functional sales and delivery team members across distributed global teams, ensuring seamless, successful project delivery outcomes. Exhibits a strong sense of ownership in resolving challenges, generates high-quality deliverables, and is committed to ensuring exceptional outcomes for all aspects of project execution. Strong client-facing written and verbal communication skills and experience; ability to deliver high-quality work products and presentations with compelling storylines, tailored to the target audience, from technical stakeholders through to Program/Project Leadership teams. Knowledge and usage of industry-wide change frameworks, principles, tools, best practices. Professional Change Management certifications e.g. Prosci ADKAR, ACMP/CCMP. 4-year Bachelor's degree #LI-DNI ph Data celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at ph Data. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.
    $81k-121k yearly est. Auto-Apply 1d ago
  • Computerized Tomography (CT) Technician- 26 Weeks full contract Assignment in Columbus, OH.

    ATC Marietta 4.3company rating

    Columbus, OH

    Job Description The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: Medical insurance Dental insurance Vision insurance Referral program Tuition reimbursement 401k Plan Flexible Schedules Life insurance Disability insurance Identity theft insurance Compensation $66/hour EDUCATION Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level. LICENSURE State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration. EXPERIENCE One year of current CT technologist experience in the clinical setting. CREDENTIALS Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies. ENVIRONMENTAL WORKING CONDITIONS Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials. REPRESENTATIVE DUTIES AND RESPONSIBILITIES Complies with ATC policies/procedures. Complies with client facility policies/procedures. Documents accurately and completely services provided. Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act. Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved. Communicates information effectively to appropriate personnel. Maintains competency by participating in continuing education programs and meets state specific requirements. Sets up and explains procedure to patient. Operates or administers intravenous contrast injectors/injections. Evaluates CT Scans to determine if additional scanning is needed. Perform 3 dimensional reformations of CT scans on computer. Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures. Performs other related duties as assigned. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG
    $66 hourly 13d ago
  • U.S. Advocacy Manager - Greater Washington, DC Area (Remote)

    The Institute of Internal Auditors Inc. 4.3company rating

    Remote job

    The IIA's U.S. Advocacy Manager will serve as a key advocate in advancing the organization's public policy and thought leadership goals in the United States. While this position is primarily remote, the individual must be based in the greater Washington, DC, area to foster relationships with policymakers and stakeholders. Reporting to the Senior Director for U.S. Advocacy, this role plays a pivotal part in representing The IIA and promoting policies that strengthen accountability, economic stability, and effective governance. Essential Duties and Responsibilities: Build and maintain strong, trusted relationships with key stakeholders in the U.S. House of Representatives, the U.S. Senate, the Administration, and federal financial regulatory agencies (e.g., the Securities and Exchange Commission), as well as other federal public policy influencers, including non-governmental organizations. Educate policymakers on internal auditing and its role in fostering transparency, risk management, and sound governance across industries. Monitor relevant legislative proposals, hearings, regulations, and public comment periods, with a focus on policies that support economic growth, limited government intervention, and fiscal responsibility. Partner with IIA staff, volunteers, and members to advance the organization's public policy goals, ensuring alignment with broader economic and regulatory initiatives. Identify emerging political risks and opportunities to advance The IIA's interests, with a focus on promoting policies that support economic freedom, personal responsibility, and effective oversight. Lead campaigns to promote The IIA's public policy agenda, including drafting legislative recommendations, building coalitions, and coordinating media and social media efforts. Support initiatives that increase IIA PAC engagement and grassroots advocacy among members. Assist in the development of advocacy materials, including position papers, public comment letters, presentations, and multimedia, to advance IIA's legislative and regulatory goals. Collaborate with the global advocacy team to ensure alignment with The IIA's North American and international advocacy efforts. Qualifications: Bachelor's degree in political science, economics, public policy, or a related field; Master's degree or J.D. is a plus. At least four years of experience in congressional or Senate offices, federal agencies, or public policy roles, with a demonstrated ability to engage in government relations. Strong bipartisan relationship-building skills, with existing connections to key House and Senate offices. Demonstrated ability to manage multiple high-profile projects and meet critical deadlines in a fast-paced environment. Self-motivated and detail-oriented, with a proven ability to work independently while also leading by influence and consensus. Familiarity with internal auditing, ESG/climate issues, cybersecurity, and financial governance is a plus. Location Requirement: This position is primarily remote but requires the individual to be based in the greater Washington, DC, area. Regular in-person meetings and interactions with policymakers are essential to success in this role. Occasional travel to our headquarters in Lake Mary, Florida, will also be required. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $76k-110k yearly est. Auto-Apply 52d ago
  • Cyber Security Intern

    Itrade Stem

    Remote job

    At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM! Job Overview: ITRADE Innovations is seeking an entry-level Concierge Security Analyst with a focus on modern cryptography to join our innovative security team. This role combines foundational technical knowledge in secure certificate management with strong client service skills to support our enterprise customers' security infrastructure. Key Responsibilities Assist in implementing and managing digital certificates and quantum encryption protocols Provide dedicated concierge-level support for certificate lifecycle management Monitor certificate deployments and alert clients of potential issues or expirations Support security assessments focusing on PKI infrastructure Help maintain documentation for secure certificate implementation Collaborate with technical teams to integrate encryption solutions within existing security frameworks Assist in delivering client training on certificate management best practices Required Qualifications: Bachelor's degree in Computer Science, Cybersecurity, or related field 0-2 years experience in IT security or related field Basic understanding of PKI and digital certificates Familiarity with common encryption protocols and standards Experience with basic security tools and platforms Strong communication skills with ability to explain technical concepts clearly Preferred Qualifications Security+ or related entry-level certification Familiarity with automated certificate management tools Experience with security monitoring platforms Knowledge of common security frameworks (NIST, ISO 27001) Customer service or technical support background What We Offer: Comprehensive training in advanced encryption technologies Structured professional development program Mentorship from senior security experts Competitive entry-level compensation package Remote work flexibility This position requires ability to work in the United States without sponsorship. ITRADE Innovations is an equal opportunity employer committed to developing entry-level talent.
    $25k-37k yearly est. 60d+ ago
  • Outreach Pharmacy Specialist

    Bluecross Blueshield of Tennessee 4.7company rating

    Remote job

    Are you passionate about making a difference in healthcare? If so, we're looking for a Certified Pharmacy Technician to join the Senior Care Outreach and Retention team! As a Pharmacy Specialist, you'll be the frontline of our Senior Care Team, guiding members through their healthcare journey and making a positive impact on their lives. In this role your primary focus will be on medication adherence and plan education to keep our members safe and healthy! This remote position offers a Monday-Friday work schedule where you will be making and receiving calls throughout the day to ensure our members have the assistance they need to be adherent. Please note: Certified Pharmacy Technician (CPhT) is required for this role. Preferred Qualifications: Proficient knowledge of Microsoft office products, including Outlook, Teams, Excel, and Word. Basic understanding of medications evaluated under Medicare's Star Ratings system, which measures quality and effectiveness for members. Job Responsibilities Reviewing, updating, maintaining and monitoring pharmacy information disseminated to external and internal customers (as necessary). Conducting outbound educational telephone calls regarding medication adherence to members, prescribers and pharmacists as directed. Motivating members to become compliant by refilling their prescriptions and/or coordinating necessary communication or scheduling with providers and pharmacies. Handling customer service inquiries and problems via the telephone. Job Qualifications Education High School Diploma or equivalent Experience 2 years-Experience in a retail pharmacy or comparable customer service environment required 1 year - Experience in a pharmacy setting with knowledge in medical terminology required 1 year - Technical or operational experience required Skills\Certifications Certified Pharmacy Technician (PTCB or NHA) required. Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint) Must be a team player, be organized and have the ability to handle multiple projects Excellent oral and written communication skills Strong interpersonal and organizational skills Ability to work independently on multiple tasks involving critical deadlines with little or no supervision as well as part of a team Experience in a call center or customer service environment. Preferred Qualifications - Experience in SeniorCare Division - Experience in either Retail or Hospital Pharmacy Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
    $39k-52k yearly est. Auto-Apply 3d ago
  • Senior Clinical Product Manager - Rare Disease (REMOTE: USA)

    Ambry Genetics Corporation 4.7company rating

    Remote job

    Compensation: $130,000 - $150,000 per year. You are eligible for a Short-Term Incentive Plan with the target at 7.5% of your annual earnings; terms and conditions apply. Senior Product Manager - Rare Disease - Remote or Hybrid in Aliso Viejo, CA This senior team member will play a primary role in managing the molecular testing services for the Ambry Genetics portfolio. A key contributor to Ambry's product strategy, business cases, and portfolio roadmap for new product development targeting clinical exome testing, this team member will report to the Senior Director, Product Management and will work cross functionally within Ambry Genetics to ensure alignment of Ambry's product strategy to the broader product portfolio. The Product Management organization establishes the full product value proposition and product positioning for all customers. The Product Management organization is also accountable to design outstanding customer experiences and works with partners (e.g., R&D, Market Intelligence, Technical Product Management, Clinical Reporting, and Medical Science Liaisons) to deliver best in class products. The ideal candidate possesses exceptional critical thinking skills and is an energetic, entrepreneurial, expert-level Product leader that has implemented and delivered hands-on product management of advanced NGS diagnostic assays as LDTs or IVDs. Essential Functions: Manage the full product life cycle from research and design through development and launch Play leadership role in strategic planning process / development of product roadmaps as informed by customer input, business goals, and R&D competencies Collect voice of customer feedback and performs market research to uncover customer pain points, customer segmentation and portfolio gaps Perform technology/product market & competitive analyses Contribute to establishing product positioning and messaging Drive coordination and prioritization of features with the tech and R&D organizations Responsible for Product P&L, revenue growth, success of product and product feature launches (product adoption and product experience) Partner closely with the commercial teams (marketing and sales) to gain customer insights and execute strategy Collaborates with the Leadership Team and product marketing team to influence the overall objectives and long-range goals for the product, and makes decisions that have significant impact on these objectives and goals Work closely with MSL and GSL teams to establish strong working relationships with key customers and key opinion leaders for insights into technology and clinical application trends Own the customer-driven process to define user workflow in different use settings, with a strong focus on UX Travel up to 15% Other duties as assigned Qualifications: Bachelor's degree or equivalent work experience; MBA or other related graduate level degree preferred 8+ years of industry experience with the majority working in a product management or other pertinent Commercial function Experience in highly complex and competitive markets Demonstrates advanced capability within the following key areas: Customer, product, and market Insights: Ability to understand, integrate and synthesize insights across customers, competitors, therapeutic or business areas and markets to inform customer-centric business decisions Financial acumen: Ability to use financial information and capabilities to inform investment decisions, manage external partners and budgets, and drive sound business decisions Value creation: Ability to develop and communicate the unique value and promise that Ambry products and solutions provide to its customers Business strategy: Ability to make choices and identify key metrics to deliver measurable customer and financial objectives that drive business forward Account marketing and partnerships: Ability to identify, develop and maximize effective working relationships with customers and partners to gain alignment on customer needs and optimize business and customer outcomes Preferred: Deep knowledge of the healthcare ecosystem including health economics, policy, and the regulatory environment Knowledge of each customer type e.g., HCPs, patients, payers Ability to think with an enterprise mindset Ability to flex and thrive in an ambiguous environment undergoing transformational change Strong customer orientation and focus Strong financial acumen and analytical skills to effectively interpret and utilize quantitative and qualitative data to shape strategies and tactics Strong ability to understand & communicate complex scientific/medical concepts in a simple and understandable manner Demonstrated experience building omni-channel marketing campaigns #LI-AC #LI-REMOTE PRIVACY NOTICES To review Ambry's Privacy Notice, Click here: ********************************************* To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here: California Privacy Notice | UKG Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $130k-150k yearly Auto-Apply 4d ago
  • Senior Health Data Analyst

    Wellsense Health Plan

    Remote job

    It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: WellSense Health Plan is seeking a dedicated and experienced Senior Health Data Analyst to join our team on a full-time, regular basis. The Senior Health Data Analyst is a key member of the team and serves as a strategic partner to various functional areas throughout the organization to meet corporate objectives. Under the leadership and guidance of Senior Director of Clinical, Operational, and Payment Analytics, the analyst will focus on planning, developing and building of analytical tools to further assess and manage healthcare KPIs during key analytic exercises. The ideal candidate will have a strong background in health data analysis, excellent problem-solving skills, and the ability to communicate complex information clearly to stakeholders. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: · Work closely with the Senior Director of Clinical, Operational, and Payment Analytics to develop, maintain, and leverage a best in class clinical analytics infrastructure to support the Plan's Medical Management strategy. · Collaborate with cross-functional teams to understand data requirements and ensure the accuracy and integrity of data analysis · Lead the development of critical analytic processes comparing Plan's performance against benchmarks to determine areas of focus and opportunity and help maintain industry competitiveness and intelligence. · Work closely with supervisor to present data and findings with insights to the clinical leadership teams to help launch performance improvement initiatives. · Work closely with all levels of Medical Management (including Case Management) leadership in determining how operational and clinical data might assist in addressing their needs. · Build and maintain dashboards that are critical to fine tuning operations. · Work closely with stakeholders to develop critical drill downs as needed to support the development of initiatives to target the areas of over-utilization. · Develop and maintain operational dashboards and performance measurement tools, and reports to measure impact of initiatives · Work with internal and external customers to elicit business data requirements; collaborates with data architects and develops code to meet the data needs of all constituents. · Understand processes and workflows within Medical Management Operations, and translate clinical and operational metric needs into business reporting requirements · Coordinate and participate in Medical Management Operations' technical initiatives, including the development of operational reports and technical specifications in support of all aspects of our UM initiatives. · Work to ensure continuous improvement and adoption of data management best practices · Ensuring compliance with data governance and privacy policies Qualifications: Education: · Bachelor's Degree required Experience: · Experience in healthcare data analysis and reporting is required. · Three or more years conducting advanced analytics using SAS and/or SQL. · Must have deep understanding and hands-on experience with Tableau or other data visualization tools · Excellent problem solving and analytical skills · Self-motivated, takes initiative to identify opportunities for improvement and makes recommendations for improvement · Ability to work independently and collaboratively · Ability to communicate customers about data needs and explaining report methodologies · Working knowledge of utilizing Enterprise Data Warehouse · Ability to think out-of-the-box to handle any challenging and complex request · Experience managing multiple initiatives or projects at a given time · Ability to foster teamwork and positive attitude. Certification or Conditions of Employment: · Pre-employment background check Competencies, Skills, and Attributes : · Advanced SAS and/or SQL programming skills. · Proficient in Microsoft Excel. · Proficient in Tableau (Desktop and Server) · Some knowledge of Python scripting · Strong analytical and problem solving abilities. Ability to use all relevant data to support decision making. · Enjoy analytical challenges in a fast paced environment with strong ability for managing multiple projects simultaneously and meeting deadlines. About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
    $57k-78k yearly est. 60d+ ago
  • Sr Support Services Analyst

    Deltek 4.8company rating

    Remote job

    As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. ************** Company Overview: We are a leading ERP Solution Software Provider specializing in advanced accounting and project management solutions. Our team is dedicated to delivering exceptional support to our clients, ensuring they can maximize the potential of our software. We pride ourselves on our friendly, inclusive, and supportive work environment, where team members are encouraged to grow and develop their skills. Job Summary As a Senior Support Services Analyst for ComputerEase, you will play a pivotal role in delivering expert-level support to clients utilizing our advanced ERP accounting and project management solutions. You will leverage your deep accounting knowledge and troubleshooting skills to resolve complex client issues, collaborate with cross-functional teams, and mentor junior analysts. This position offers the opportunity to work in a friendly, inclusive, and growth-oriented environment, utilizing innovative technology and AI tools to enhance support efficiency. Key Responsibilities: Provide expert-level support to clients using ComputerEase, addressing complex technical and functional issues. Utilize advanced accounting knowledge to assist clients with inquiries and troubleshooting needs. Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. Document all client interactions and solutions in the case tracking system. Participate in ongoing training to stay updated with the latest features and best practices of ComputerEase. Mentor and assist junior analysts with inquiries and case resolutions. Leverage AI tools to enhance support efficiency and effectiveness. Required Qualifications: 3+ years of experience in a support role, preferably with Deltek ComputerEase or other Deltek ERP solutions. Advanced knowledge of accounting principles and practices. Strong problem-solving and troubleshooting skills. Excellent communication skills, both written and verbal. Ability to work effectively in a remote, collaborative team environment. A proactive and positive attitude, with a willingness to learn and grow within the organization. Preferred Qualifications: Experience with Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision). Previous mentoring or leadership experience in a support environment. Familiarity with AI-driven support tools and technologies. Why Join Deltek? At Deltek, you will be part of a diverse and inclusive team that values collaboration, mutual support, and professional growth. We offer opportunities to work with cutting-edge technology and innovative solutions, including advanced AI capabilities that empower our support teams to deliver exceptional client experiences. Enjoy a flexible, remote work environment that promotes work-life balance and encourages continuous learning and development. Join us and help shape the future of ERP support while growing your career in a supportive and forward-thinking company. Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. E-Verify Statement Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security. Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process. Business Summary Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career! Compensation Information The U.S. salary range for this position is $55500.00 - $97000.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement. Compliance Requirements Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
    $55.5k-97k yearly 60d+ ago
  • Executive Director

    Priority Life Care

    Remote job

    Administrator License required At Priority Life Care (PLC), we provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. Join us in our mission to enhance the lives of seniors, and your own! We think it's time for you to begin your journey with PLC! At Priority Life Care, our mission is to light the way in senior care, with respect to affordability and independence. EXECUTIVE DIRECTOR: To our staff we provide: * Competitive wages * Exceptional career advancement opportunities through our "Pathway to Promotion" program * A full range of health plans - including vision and dental! * SwiftMD - Telemedicine that is available to all employees at no cost! * Paid holidays and Paid Time Off * $10,000 Company paid Life Insurance * Family planning and support services * Voluntary Short-Term Disability, Accident Coverage, and Critical Illness * Confidential Employee Assistance Program * Retirement savings plans * Flexible Spending Accounts * On-demand wages via ZayZoon. No need to wait until payday! * Employee referral bonuses * Rewards Program based on Years of Service and PLC Employee of the Year Awards! Essential job functions include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: * Actively participate in and provide leadership for the community and its staff. Supervise directly/indirectly all staff in the community. * Direct the management team to ensure the success of the Community including accountability for all areas of operations meeting all financial and budgetary objectives. * Participate and be accountable for oversight of all marketing and sales activities and results. * Operate the Community in accordance with the Company's policies and procedures and ensure the safety and security of residents and staff. * Complete oversight of all aspects nursing, resident care, programming, staffing and facilities maintenance and fiscal management. * Ensure that operation is at all times in compliance with all applicable laws and regulations. * Enforce safe and fiscally responsible admission and retention policies. * Keep operation within monthly budget. * Plan and coordinate health services * Work collaboratively with physicians to implement appropriate healthcare programs * Establish and enforce policies and procedures * Take an active role in marketing and admissions * Ensure that all possible efforts are being made to assist and facilitate billing and collection of monthly rents. * Promote and exemplifies the Priority Life Care mission and values at all times Qualifications: * Three or more years of experience in a leadership capacity in the senior living industry. * Administrator license in applicable state * Licensed RN or LPN preferred, but not required * The technical knowledge required is best obtained through a BS or MS degree in business, health care, hotel/restaurant management, or a closely related area. * A background in financial management, including budget preparation, cash flow management, and analysis of financial reports. * Ability to work effectively and diplomatically with a variety of public, including residents, ownership groups, community groups, and government agencies. * Driven leader with compassion for and desire to work in the field of senior living Why PLC? * Industry Leader. We have been in the business of Senior Living for 10 years. * Support. At PLC we offer all of the tools and support you will need to ensure your success and the success of your community. * Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, and 401k. Competitive salary and bonus structure. * Family oriented culture. We are family owned and family run. We provide a positive and supportive work environment which our employees value. Flex-time, work from home, and social activities with employees and their families add to our family-centric approach. * Charity and community involvement. PLC is actively involved in several charities with emphasis on local ties. * Outstanding advancement opportunities. 38 and counting; PLC is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines. * Professional development. Ongoing, onsite education opportunities, education assistance, and continuing education credits allow PLC employees to keep their knowledge of current industry changes relevant. * Fun company-wide events. PLC Executive Director Symposium, PLC Employee of the Year. Sound like a good fit? Start a career with Priority Life Care! Check us out on our website: ****************** or text "CARE" to 85000 for a full list of our job opportunities at PLC Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. $100,000 / year base salary + Bonus opportunities #PLC1
    $100k yearly 15d ago

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